Drain pump staying on . Long fill no fill error code . Unit didnt have hot water turn on to the unit . Customer didnt know you had to have hot water on . Calibrated unit and ran auto diagnostics. Unit tested good . Customer instruct. Gave best wash cycles .

Ice has weird taste .. tasted the ice was like a plastic taste . Ran test 57 and ice harvest test . Customer and I both tasted the ice that came out and both agreed that it tasted fine . Ice is absorbing smells from the unit . Customer is going to clean unit freezer and fresh food section . May get baking soda .Called techline SR 7730438057 . Techline agreed said customer instruct . Could take out water filter and run without and see . . Unit tested good

"Q1 no Q2 no Q3 noComplaint of unit making noise. Ran unit and squealing noise immediate and constant. Replaced rollers and idley pulley. Tested unit and unit tested good.; used 1 279640 (PULLEY-IDLER), and 2 349241T (ROLLER-SUPPORT 2PK) from stock"

Replaced ice maker water fill tube that was frozen. Removed ice from ice maker fill tray.

Hose on unit has a hole in it part number is W11036159 ordering part .left other hose with customer.; ordrng 1 W11036159 (Hose)