Customer stated unit was making a grinding noise. I diagnosed unit and heard noise coming from underneath machine. I saw that the cam was not making full contact and the gears were grinding. Replaced cam and tested it. Unit now working properly ; used 1 W10721967 (Cam) from stock

"Customer stated dishwasher leaking from front. Checked and found no codes. Ran diagnostic cycle, all functions as expected. Asked about detergent, recently switch to a all powder pod, recommended staying away from powdered pods and going to liquid or 50/50 pods. Dishwasher checks good."

"Unit was making loud noise from rear. Found vibration coming from compressor, suction line, wiring and frame. Secured all water tubing, wiring and section tube together, noise eliminated."

"Replaced floor assembly. Tested all switches, operating normal."

Customer stated unit was damaged when delivered. I explained to customer that I can order a new door but it will take a few weeks. Customer is contacting whirlpool to get a new unit because he think it'll be faster then waiting for door. If whirlpool does approve this he will give us a call and let us know so we can cancel order on door; ordrng 1 LW10818792 (Door)