"Unit would not complete cycles due to a worn cam and broken actuator arm. Replaced both. Tested ok. M; used 1 W10721967 (CAM), and 1 WPW10006355 (ACTUATOR) from stock"

Replaced drain pump due to an open winding. Calibrated and tested ok.

Unit would not agitate due to a failed actuator. Replaced actuator. Calibrated and tested ok. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

The under unit light its stuck on due to a failed triac on the control. Customer refused to provide POP or pay for the visit. Office to bill for the service fee. ; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK

Instructed customer on how the user interface works and that is remembers last cycle used. The washer is working as expected.