Customer stated that unit would not unlock. Found error code F9E1- long drain. Cleaned out drain pump filter from debris. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH and 1 WPW10605427 PUMP

"Lid lock fault error code . Replaced lid lock . Tested unit belt is squealing. Replaced belt for being loose calibrated unit . Tested good .; used 1 W11307244 (LATCH), and 1 WPW10006384 (BELT) from stock"

WASHER WHIRLPOOL WFW6620HC0 Unit jumping around and damaged floor from unit moving around . Company that installed unit never took the shipping bolts out . Took photo of floor and tested unit . Unit tested good .