Very professional, prompt and knowledgeable.

The issue seems to be resolved after three visits and a replacement of several components. I’m hopeful that the issue is permanently resolved.

Josh was very professional. Did his job. Guess I would not recommend anyone to buy this dryer. Not really energy efficient. And didn't realize it wasn't a good fit, because of how far away my outside vent is. Josh gave his opinion on something that would help. So I had to spend more money. Guess I should have purchased a more expensive dryer.

Only took a few moments. Nowhere in the Maytag installation. operations manual, nor trouble shooting section does it tell you to hit the cancel button on the stove to energize the gas solenoid valve. Might be something to tell Maytag to save unnecessary service calls.

Steve was prompt, efficient, professional, informative, explained the problem as he resolved it for me.