"Customer stated that unit needs a compressor. I omd out compressor and it tested bad, also harness was spliced to put a 3-1 by another company. Ordering compressor, harness W11525277 and lokrings. ; ordrng 1 W11525277 (Harness) and 1 W11504416 (8/6) and 1 W11504431 (7/5) and 1 W11506621 (6nk) and 1 W11506635 (Access valve), used 1 SH15 (Shipping) from stock"

"Replaced stator, rotor and control. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"

"Customer stated that unit is displaying a F7E2 error code, unit not working. Error code F7E2-MC/MCU over temp error. Ordering control W11583890, motor W11354541 and rotor W11314361. ; ordrng 1 W11583890 (Control) and 1 W11354541 (Stator) and 1 W11314361 (Rotor)"

"Customer stated that unit is not working. Error code F7E1-tach missing. After inspecting unit i found that the pulley was not tight causing it to rub against belt guard damaging the belt and motor pulley. Ordering cam, belt, belt guard and motor ; ordrng 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11026785 (Motor) and 1 W11409708 (Belt guard)"

Customer stated that water is leaking from underneath the unit. After inspecting unit i found that the kink in the water supply had created a crack in the line. I explained to the customer that this is not covered by the manufacturers warranty and suggested that she call the place that installed the unit or a plumber to install a new water supply. Unit tested good