"Replaced water filter, lower bin cover and center rail for drawers. Water flow is much better with new filter. Unit tested good."

"Center rail that hold bins is broken and lower bin front cover is broken. Cycled ice maker, ice maker cycled did not fill with water. Checked water valve, receiving 120volts and sending water as it should. Found ice build up inside of water tube to ice maker. Cleared tube. Cycled ice maker. Ice maker cycled and filled with water. Installed bypass of water filter, Water pressure improved. ; ordrng 1 WPW10326469 (rail-centr) and 1 W10827015 (cover) and 1 EDR4RXD1 (water filter), dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"

Customer stated that unit is leaking from door. Discovered that door bellow had large tear in it causing issue. Replaced bellow and tested unit. Unit tested good

Could not get basket out . Called EE tried different things I could not get it out . Put PB blaster in the bearing to help loosen it up for next trip; schdld next appmnt for 6/16 WED !

Customer is stating that unit will not spin out correctly. Checked for error codes. Unit displaying f0e5 code for off balance load. Removed agitator and inspected drive hub. Drive hub teeth are worn away. Replaced drive hub and ran test cycle. Basket has too much play in it and is very loose on drive shaft. Ordering basket and agitator. ; ordrng 1 W10752719 (BASKET ) and 1 W11161960 (AGITATOR )