Replaced CCU on unit . Part is a factory certified part from whirlpool but part was bought at partsDr.com part is not covered under ATEC WARRANTY just the labor . . Tested unit in diagnostics. Unit tested good . Ran regular cycle . Unit tested good . Labor amount needs to come from the part cost and then refund the last remaining amount .

Found shifter shorted a causing no operation at control board. Ordering shifter; ordrng 1 W10913953 (Shifter)

WASHER WHIRLPOOL WTW4616FW2 Q1 no Q2 no Q3 no Complaint of wet clothes and not enough water. No stored errors.Ran autodiagnostic and completed without issue. Rviewed use and care with customer.

DRYER WHIRLPOOL WGD95HEXW0 "Unit will not run. Removed lid to access the control. 120VAC on both the motor relay and the heater relay. When started neither of them are closing. Unit needs a control board. Customer will let us know when they decide to proceede with the repair. ; rqstng P&A on 1 WPW10378252 (Control), dspstn on spec-tagged invntry: 1 661570V BELT and 1 WP3392519 FUSE-THERMAL"

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Found unit room temperature in both compartments ran test 4 to check cooling and airflow. Poor airflow in the fresh food section causing by frosting of the fresh food evaporator. Waited until unit cycled to the freezer to check 3 way valve operation. 3 way valve functioning OK. Verified frost pattern in test 4-5 Freezer should be cooling normally but is room temp. Suspecting a short in the deli harness causing unit to cycle incorrectly. Disconnected harness. Ordering deli harness, evap fan, and evaporator cover. Cycled power and left cooling off. Customer can turn unit on from the control after 24 hours. ; rqstng P&A on 1 W11170612 (Harness) and 1 W11087438 (Fan), ordrng 1 W11188493 (Cover)"