Customer states washer will not work. Ran diagnostic test found F7E1 error code. Tried a new actuator unit still gives same code. As soon as a cycle is started it goes into spin and will not stop. Customer states this happened after a power outage. Ordering a control.; ordrng 1 W11513246 (Control)

"Found that door catch is broken not allowing to door to stay closed and heating element tests open. Replaced catch, ordering element.; rqstng P&A on 1 WP3387747 (HEATER), used 1 WPW10610880 (CATCH) from stock"

Customer states unit quit mid cycle. Ran diagnostic test found f0e5 error code. Unbalanced load. Ran calibration. Unit sounds horrible in spin and agitate. Unit shifts between shift and agitate but grinds when spinning and agitating. Inspected cam and actuator. They are fine feel a grinding when turning pulley by hand. Unit needs a gearcase. Customer will buy a new unit.

Replaced water valve for not closing. Unit checks good.

Lights in freezer and fresh food were blinking and not staying on steady. Found that issue was being caused by door switch not fully activating. Freed switch to open and close properly and light stays on steady now.