Appliance Repair Manlius New York

ApplianceTec Rated 3.0 out of 5 stars based on 2 customer reviews

We serviced a
WHIRLPOOL VERTICAL FREEZER
Model WTW5100HW2
Near Manlius, NY 13104
Chuck
Job Details: 09/30/2022
"Customer stated that the fabric softener is not dispensing. Found that there is no hot water line run to the unit, i explained to the customer that the unit needs both hot and cold water valves on in order to work properly. I ran a diagnostic test cycle in which the unit operated normally. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB
Near Manlius, NY 13104
Chuck
Job Details: 09/30/2022
Customer stated that water was collecting on the top shelf of refrigerator. I found that drain was clogged in the freezer compartment. I removed the back cover and removed debris from the drain tip. I then steamed out any ice buildup in the freezer that was blocking the drain. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Manlius, NY 13104
Chuck
Job Details: 09/28/2022
Customer stated that she forgot to tell me on my first visit that the unit is leaking. No codes. After inspecting the unit i found that the fabric softener dispenser is leaking. Ordering dispenser W11569112; ordrng 1 W11569112 (Dispenser)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Manlius, NY 13104
Chuck
Job Details: 09/26/2022
Customer stated that lid was broke. After inspecting unit i discovered that the glass is separating from the frame on the lid. Ordering lid W11470212; ordrng 1 W11470212 (Lid)
We serviced a
JENN AIR DISHWASHER
Model JDB1250AWP
Near Manlius, NY 13104
Chuck
Job Details: 09/26/2022
"Customer stated that start button is not working. After inspecting unit the harness tested good, control tested good but the UI tested bad. UI is not an available part as its out of production. I explained to the customer that most parts for this unit is not available to order."
Manlius, New York
09/27/2022
I provided model number and serial number when I placed order and explained it was start button on control panel-same issue you replaced 5 years ago. Disappointed wasn’t told model too old before sending tech and charging $145 to tell me something that could’ve been looked up when I placed service request. What’s the point of providing information in advance if you don’t use it?
Overall Experience
Manlius, New York
08/11/2022
Chuck was very knowledgable and professional in identifying the issue with my dishwasher, and provided the best resolutions for me to choose from so as what to do next.. thank you very much Chuck!
Overall Experience