Discovered unit not installed correctly. Unit does not have proper drain installed. Customer needs to have floor drain installed or drain pump installed on ice machine.

Unit acting erratically. Reservoir over fills and recirculation pump does not run when turned on. Tested in diagnostics and all functions check good. Need control board.; ordrng 1 W11034363 (Control)

"Unit has oil dripping on to rotor and making excessive noise from gearcase. rain pump is intermittently seizing up. Quoted for drain pump and gearcase replacement. Customer unsure about repairing at this time. If customer calls back order gearcase W11393685, drain pump W10876600 and slider W1073452.; dspstn on spec-tagged invntry: 1 W10876600 PUMP-DRAIN"

Replaced blower and motor on unit. Tested unit did not hear any abnormal noises.

Replaced sump for diverter leak. Unit tested good.