Customer stated laundry is not spinning out. Unit has F8E1 error for long fill. Found that drain hose was not elevated and draining into a sump. Due to drain hose being on the ground unit was never filling. Positioned drain hose so it drains into sink next to washer. Unit operating as expected.

Customer stated he smelled gas when he turned bake cycle on. I diagnosed unit found the ignitor getting weaker and not lighting burner Everytime. I replaced the ignitor then tested it. Unit is working properly now. ; used 1 12400035 (Ignitor) from stock

Customer stated unit stopped producing ice. I diagnosed unit found light switch to be faulty. Unit needs new switch. ; ordrng 1 W11396033 (Switch)

Installed new suspension rods. Calibrated unit then ran a diagnostic cycle. Unit is working properly now. I informed customer that if unit starts to shake alot and move to pause cycle and move clothes around.

Customer stated unit was shaking alot. I diagnosed unit and did see that unit was shaking more then usual in a spin cycle. I checked error codes but did not find any. I reccomend replacing the suspension rods. ; ordrng 1 W11217817 (Suspension rods)