"Replaced control, water valve, and lid lock for leaking and not starting a cycle. Ran factory calibration cycle. Ran unit on max fill bulky items and it began overflowing. Found broken tub causing severe water leak. Advised customer to contact whirlpool customer care. Ordering tub, gearcase, suspension, tub ring.; ordrng 1 W11219115 (Tub) and 1 W11449840 (Gearcase) and 1 W11130362 (Suspension) and 1 W10849477 (Tub Ring)"

"Replaced faulty door latch. Latch no longer catches, unit checks good."

Door latch is catching causing door to get stuck requiring extra force to open. Ordering door latch and strike.; ordrng 1 W11412299 (Latch)

"Customer stated unit overflowed during bulky wash cycle and could only get it to stop by shutting the water off. Customer stated they no longer feel safe having unit in their home. Ran diagnostic cycle and found that lid will not lock and fill valve is faulty and not always shutting off when deenergized. Ordering control, lid lock and fill valve.; ordrng 1 W11513255 (Fill Valve) and 1 W11626074 (Control) and 1 W11513248 (Lid Lock)"

Replaced Cam and Actuator due to washer not shifting between agitate and spin. Ran diagnostic cycle all functions as expected. Leveled washer to help with shaking. Washer checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM