Near Rochester, NY 14625
Dave F
Job Details: 02/07/2019
WASHER WHIRLPOOL WFW9500TC01 Customer meant cancel call
Near West Henrietta, NY 14586
Steve
Job Details: 02/07/2019
WASHER MAYTAG MVWX655DW1 Found a sock sitting on top of pump in outer basket causing poor drain and no spin. Removed sock and the washer tested good
Near Rochester, NY 14624
Gary
Job Details: 02/07/2019
WASHER MAYTAG MVWX655DW1 "Water line was frozen, unit is working now, changes service call only"
Near Nunda, NY 14517
Steve
Job Details: 02/07/2019
RANGE WHIRLPOOL WFE505W0HB0 Found no power to oven. l2 side has no power but l1 side of block has 120. The customer is going to seek an electrician.
Near Farmington, NY 14425
Dave F
Job Details: 02/07/2019
WASHER MAYTAG MVWC565FW0 No water to washer . Found that the pipes were frozen . Defrosted pipes . Water is now flowing into washer . Tested good
Near Rochester, NY 14610
Evan
Job Details: 02/07/2019
WASHER WHIRLPOOL LSQ7030LQ0 Customer stated unit would not spin and was producing grinding noise. Upon inspection discovered motor coupler had broken on transmission side causing unit not to spin or drain. Replaced motor coupler Ran test cycle Unit tested good ; used 1 285753A (COUPLING) from stock
Near North Chili, NY 14514
Gary
Job Details: 02/07/2019
WASHER AMANA NTW4605EW0 Repaired blocked drain pump causing slow drain.
Near Pittsford, NY 14534
Steve
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW7500GW0 "Sr#7724112782 called manufacturer tech line for white residue on clothes. The want 2 tablespoons of soap. Dilute fabric softener. Cycle selections, loading and detergent amount is key. Added customers afresh and cleaned washer. Recommend to wash another cycle with no clothes and no soap after clean cycle. Customer refused to pay since there was no functional repair."
Near Macedon, NY 14502
Dave F
Job Details: 02/07/2019
WASHER MAYTAG MVWC465HW2 Gearcase leaking oil . Replaced gearcase . Calibrated and ran in auto diagnostics. Washer tested good .
Near West Henrietta, NY 14586
Steve
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL ADB1400AGS1 Customer complained of a leak from door of dishwasher. Found water damage to cabinets near dishwasher. Took pics. The dishwasher did not leak for me during testing. Replaced door gasket to be thorough. ; used 1 W10300924V (GASKET) from stock
Near Spencerport, NY 14559
Gary
Job Details: 02/06/2019
HOOD VENT KITCHENAID KXU2830YSS0 "Received wrong part, doing parts research per call to whirlpool, Reordering parts when we find out more information. Called customer and left a message; schdld next appmnt for 2/14 THU !"
Near Rochester, NY 14607
Gary
Job Details: 02/06/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Customer is not available this week and asked me to set up a call for next week.; schdld next appmnt for 2/12 TUE !
Near Webster, NY 14580
Evan
Job Details: 02/06/2019
WASHER WHIRLPOOL WTW5000DW2 Replacing water valve due to units original valve cracking at solenoid on hot water side.Replaced valve Test valve manually Ran test cycle Unit tested good
Near Webster, NY 14580
Evan
Job Details: 02/06/2019
WASHER WHIRLPOOL WFW75HEFW0 Replacing ACU and wiring harness due to unit running cycle then displaying error code.Replaced harness Replaced ACU Ran full normal cycle while in store Unit progressed through cycle as it should and finished cycle Checked for codes No codes present Unit tested good
Near Walworth, NY 14568
Evan
Job Details: 02/06/2019
MICROWAVE GE JVM1660BB005 Customer stated unit was not heating .Upon inspection discovered magnetron was failing checked thermal fuse. Fuse tested goodQuoted customer to replace magnetron WB27X10017 (magnetron) $230.00Labor :$74.90S/c fee : $89.95S&H : $ 11.11Total : $405.86Customer does not want to proceed at this time due to cost of repair.Collecting service call fee
Near Caledonia, NY 14423
Gary
Job Details: 02/06/2019
MICROWAVE WHIRLPOOL WMH73521CS4 "Replaced open fuses, warped interlocks and fused interlock switches. Causing microwave to blow fuses and trip breaker."
Near Rochester, NY 14606
Gary
Job Details: 02/06/2019
DISHWASHER KENMORE 665.160344 Customer is buying a new unit.; dspstn on spec-tagged invntry: 1 WPW10757217 MOTOR-PUMP
Near Rochester, NY 14623
Gary
Job Details: 02/06/2019
REFRIGERATOR WHIRLPOOL WRS315SDHW Unit was a samsung wrongly marked in.
Near Rochester, NY 14623
Gary
Job Details: 02/06/2019
WASHER MAYTAG MVWB765FW3 "Ran diagnostics, no hot water, repaired hot watervalve inlet connector."
Near Henrietta, NY 14467
Gary
Job Details: 02/06/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Repaired jammed ice door paddle not allowing ice to come out.
Near Rochester, NY 14624
Gary
Job Details: 02/06/2019
OVEN JENN AIR JJW2830WB00 Replaced upper blower that was running under speed and causing an error code.
Near Henrietta, NY 14467
Dave F
Job Details: 02/06/2019
WASHER MAYTAG MVWC565FW0 Replaced user interface panel due to no start button . Calibrated and Tested unit tested good .
Near Pittsford, NY 14534
Dave F
Job Details: 02/06/2019
RANGE KITCHENAID KGCT305XW2 Replaced ignitor switches due to staying on . Tested unit . Tested good .
Near Pittsford, NY 14534
Dave F
Job Details: 02/06/2019
DISHWASHER KITCHENAID KDTM404EBS1 Dishwasher dispenser not opening . Tested in auto diagnostics dispenser dint work . Called new leaf Auth code NLAC10076837 . Replaced dispenser tested unit in auto diagnostics. Tested good . ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
Near Rochester, NY 14612
Dave L
Job Details: 02/06/2019
WASHER MAYTAG MAT10PDAAL Transmission ceased causing belts to break. Replaced transmission and belts. Unit testing good. ; ordrng 1 12112425 (belt set-maytag)
Near Rochester, NY 14607
Dave F
Job Details: 02/06/2019
REFRIGERATOR GE GSH22JFXABB Replaced icemaker due to no operation. Refrigerator called for water . Tested unit tested good .
Near Hilton, NY 14468
Dave L
Job Details: 02/06/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Unit is not making ice intermittently. Found open vent thermistor located in the ice box. Ordering thermistor. Also ordering the control.; ordrng 1 W10646867 (vent) and 1 WPW10675033 (cntrl-elec)
Near Rochester, NY 14612
Dave L
Job Details: 02/06/2019
COMPACTOR BOSCH JGCHYVHIJ Picked up part
Near Rochester, NY 14620
Dave L
Job Details: 02/06/2019
WASHER AMANA NFW7300WW00 Customer no longer wanted service.
Near Rochester, NY 14618
Dave L
Job Details: 02/06/2019
DRYER MAYTAG MED5500FC Replaced top and side due to cosmetic damage. Charlotte supplied parts.
Near Geneva, NY 14456
Steve
Job Details: 02/06/2019
WASHER MAYTAG MVWX655DW0 Found washplate is stripped. Ordering hub and wash plate; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)
Near Webster, NY 14580
Dave L
Job Details: 02/06/2019
REFRIGERATOR KITCHENAID KFXS25RYMS4 The ice maker is not longer energizing the water valve. Replaced ice maker. Unit cycled and filled
Near Fairport, NY 14450
Dave F
Job Details: 02/06/2019
RANGE WHIRLPOOL WFG525S0HV Rescheduled appointment ; schdld next appmnt for 2/6 WED !
Near Rochester, NY 14616
Dave L
Job Details: 02/06/2019
RANGE KITCHENAID KGRS303BSS1 "Replaced bake igniter, burner and harness due to intermittent temperature loss. Unit testing good.; dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR"
Near Hilton, NY 14468
Dave L
Job Details: 02/06/2019
WASHER WHIRLPOOL WFW75HEFW0 Replaced torn bellows due to leak.
Near Geneva, NY 14456
Steve
Job Details: 02/06/2019
MICROWAVE WHIRLPOOL WMH31017HZ0 Found diode is shorted and unit only pulling 5 amps. Orderind diode. Ordering cap and mag just in case; ordrng 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE)
Near Canandaigua, NY 14424
Steve
Job Details: 02/06/2019
REFRIGERATOR GE GTR15BBRFRWW Replaced evaporator fan motor for open motor. The refrigerator tested good.
Near Geneva, NY 14456
Steve
Job Details: 02/06/2019
WASHER WHIRLPOOL WTW4800BQ1 Customer compliance of water leaking during fill. Tested the water valve and it did not leak. The hoses are good. It washed and drained with no problems. Filled on large load and it worked as expected. The customer was using tide soap that is not HE. Found the drain was backing up into shower and flooding the floor. Customer is going to fix drain.
Near North Chili, NY 14514
Gary
Job Details: 02/06/2019
RANGE AMANA AGR5330BAW3 "Eplaced cracked gas lines that went to burner heads, they were leaking gas."
Near Walworth, NY 14568
Evan
Job Details: 02/06/2019
DISHWASHER KITCHENAID KDTE254ESS2 Customer stated unit was full of water and was unable to drain. Attempted to run drain cycle. Removed drain pump to inspect Discovered impeller inside pump was failing to turn causing water not to pump out of machine. Replaced pump Ran test cycle Unit draining as it should Unit tested good
Near Rochester, NY 14606
Evan
Job Details: 02/06/2019
DRYER WHIRLPOOL WED8500DR1 Customer stated clothes are coming out wet. Upon inspection discovered unit was not receiving 240v Reset breakerRan test cycle Unit is now heating .Suggesting customer has breaker replaced.Unit tested good
Near Geneva, NY 14456
Steve
Job Details: 02/06/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW00 -6 degrees in freezer. 29 degrees in fresh food section. adjusted thermostat bulb. Found gaps where cabinet meets liner. Caulked gaps. Customer is going to monitor.
Near Lima, NY 14485
Dave F
Job Details: 02/06/2019
WASHER WHIRLPOOL WTW5000DW2 Found error codes F8E3 long fill and F7E5 shift fault . Tested water valves tested good . Washer has a good flow of water . Checked shifter ohms . Shift tested good . Looked underneath washer found some oil on the pulley causing the belt to slip and fail going into spin . . Cleaned oil off pulleys . Calibrated machine. Tested unit in auto diagnostics. Tested good .
Near Hilton, NY 14468
Dave L
Job Details: 02/06/2019
DRYER WHIRLPOOL WGD75HEFW0 Re tightened motor mount that was vibrating and causing noise. Unit is much more quiet now.
Near Phelps, NY 14532
Steve
Job Details: 02/06/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 Replaced pump for not draining. The dishwasher tested good.
Near Rochester, NY 14617
Evan
Job Details: 02/06/2019
DRYER AMANA NGD4655EW2 Customer stated unit was experiencing long dry times. Upon inspection discovered right side connection for gas coils was unseated and not making contact with coil.Reseated coil Ran test cycle Watched unit cycle flame on and off multiple times.Unit tested good Autho code: AIS86ISEPL1
Near Palmyra, NY 14522
Steve
Job Details: 02/06/2019
DRYER MAYTAG MEDX655DW1 "Found element was shorted and heating all the time and white thermal fuse was blown. Replaced both and the dryer tested good. ; used 1 279838 (ELEMENT), and 1 WP3392519 (FUSE-THERMAL) from stock"
Near Shortsville, NY 14548
Steve
Job Details: 02/06/2019
WASHER WHIRLPOOL WTW5000DW0 Drain was stuck on and washer would not run. Customer is using powder all natural soap. Found a lot of soap residue. Filled washer and drained until it reset. Customer is going to clean with afresh.
Near Canandaigua, NY 14424
Dave F
Job Details: 02/05/2019
REFRIGERATOR WHIRLPOOL WRS312SNHM01 Complaint noisy operation. Plugged in refrigerator and let it run . Unit is cooling and the compressor is nice and quiet . Both the evaporator fan and condenser fan are working . Refrigerator is working as expected .
Near Bloomfield, NY 14469
Dave F
Job Details: 02/05/2019
WASHER MAYTAG MVWX655DW1 Replaced belt due to being torn . Ran washer in calibration and in auto diagnostics. Washer Tested good.
Near Dansville, NY 14437
Steve
Job Details: 02/05/2019
WASHER CROSLEY VAW3584GW1 The agitator had come loose. Customer had reinstalled. Removed agitator bolt and added lock light and fastened agitator. The washer tested good.
Near Fairport, NY 14450
Dave F
Job Details: 02/05/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Right door settled After customer added weight to door .Adjusted bottom door hinge to level the door .tested refrigerator door tested good .
Near Rochester, NY 14609
Dave L
Job Details: 02/05/2019
DRYER MAYTAG MGDB755DW3 "Thumping noise caused by rollers making contact with high points on the drum. Filed down the high points, unit testing good."
Near Pittsford, NY 14534
Dave F
Job Details: 02/05/2019
DRYER WHIRLPOOL MEDC465HW0 Dryer having long dry times . Dryer is putting out good heat. Used dryer vent tester . Vent tested poor for electric dryer . Recommend having dryer vents cleaned and or replaced .
Near Rochester, NY 14610
Dave L
Job Details: 02/05/2019
DISHWASHER KITCHENAID KUDE70FXSS1 Upper tracks have separated at the weld. Replaced upper tracks using s22916; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Near Webster, NY 14580
Dave L
Job Details: 02/05/2019
REFRIGERATOR WHIRLPOOL WRF989SDAE00 "Fresh food and freezer section are warm. No frost on evaporator. Replaced evaporator & charged system. Unit testing good.S-Code: S71233; dspstn on spec-tagged invntry: 1 W10917531 EVAPORATOR , used 2 WPW10143759 (DRIER-UV DYE) from stock"
Near Rochester, NY 14618
Dave L
Job Details: 02/05/2019
WASHER WHIRLPOOL WFW85HEFW1 "Washer making loud noise during spin. Bolt on rotor was loose. Tightened bolt, unit testing good."
Near Victor, NY 14564
Steve
Job Details: 02/05/2019
50#IM 15" FS WHIRLPOOL GI15NDXZS2 Replaced recirculating and drain pump for shorted pump. The ice machine tested good.
Near Rochester, NY 14623
Evan
Job Details: 02/05/2019
DISHWASHER GE GLDA696MSS Customer stated unit's door will not shut Door will not latch due to door strike being bent causing unit not to catch on strike Ordering strike ; ordrng 1 WD13X10035 (door strike)
Near Fairport, NY 14450
Steve
Job Details: 02/05/2019
WASHER WHIRLPOOL WET4027EW1 Removed agitator and pulled out clothing that was such under it. Reinstalled and added lock tight to secure agitator.
Near Fairport, NY 14450
Steve
Job Details: 02/05/2019
MICROWAVE WHIRLPOOL WML75011HZ2 "Replaced magnetron, diode and capacitor for no heat. The microwave tested good. ; dspstn on spec-tagged invntry: 1 W10850446 CAPACTR-MG"
Near Penfield, NY 14526
Evan
Job Details: 02/05/2019
DRYER WHIRLPOOL WGD5000DW3 Customer stated that end of signal alert was failing and wrinkle shield would not function intermittently.Buzzer in timer is failing when unit is finishing cycle unit will not alert consumer.Ordering start switch and timer ; ordrng 1 WPW10117655 (relay-pts) and 1 WPW10185992 (timer)
Near Farmington, NY 14425
Dave F
Job Details: 02/05/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Adjusters on top rack broken . Also the track stops have fallen off and broken and need to be replaced . Ordering new adjusters W10712395 and stops WPW10508950 .kick plate is missing screws dishwasher is loud .never had screws from installation. Ordering screws WP302868 ; ordrng 1 W10712395 (adjuster) and 2 WP302868 (screw)s and 2 WPW10508950 (STOP)s
Near Pittsford, NY 14534
Steve
Job Details: 02/05/2019
REFRIGERATOR KITCHENAID KRFC302EPA00 Added leveling legs that were missing. The refrigerator tested good.
Near Pittsford, NY 14534
Dave F
Job Details: 02/05/2019
OVEN KITCHENAID KEMC377KSS05 Glass on the outside of the door is broken . Ordering new stainless glass door WP4452315 . Customer is going to contact whirlpool. Customer thought they were going to cover the entire job . ; ordrng 1 WP4452315 (glass-door)
Near Rochester, NY 14624
Gary
Job Details: 02/05/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB02 Replaced defrost ADC that wasn't defrosting the fridge.
Near Rochester, NY 14624
Gary
Job Details: 02/05/2019
RANGE KITCHENAID KSGB900ESS2 "Oven bottom is warping and making a banging noise during preheat, ordering bottom.; ordrng 1 WPW10211368 (bottm-oven)"
Near North Chili, NY 14514
Gary
Job Details: 02/05/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Called tech line jk SR#7724062322 JK advised against putting the evap in. (same as last SR per jk, notes for unrepairable in same file) unit is unrepairable. Called cottage grove and advised ally to call the customer service line and see what they can do per tech line."
Near Rochester, NY 14624
Gary
Job Details: 02/05/2019
DRYER MAYTAG PYE4500AYW "Unit needs an idler pully, ordering part; ordrng 1 WP31001344 (pulley- id)"
Near Henrietta, NY 14467
Dave L
Job Details: 02/05/2019
WASHER WHIRLPOOL CAE2745FQ0 Replaced broken agitator . 24 month part warranty. Labor is no longer covered.
Near Penfield, NY 14526
Evan
Job Details: 02/05/2019
DISHWASHER GE PDT825SGJ0BB Customer stated door was falling down. Upon inspection discovered hinge had come unseated causing units door to fall.Insulation was binding hinge causing it not to shut correctly Trimmed insulation near hinge Reseated hinge Door tested good Ran unit to inspect for leaks could not find leak anywhere Unit tested good
Near Rochester, NY 14621
Evan
Job Details: 02/05/2019
RANGE FRIGIDAIRE FGGF3047TFA Installing griddle due to unit missing griddle when unit was delivered. Replaced griddle Unit tested good
Near Rochester, NY 14619
Dave L
Job Details: 02/05/2019
WASHER FRIGIDAIRE FAFS4474LW0 Replaced stuck drain pump . Unit tested good
Near Fairport, NY 14450
Steve
Job Details: 02/05/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Found no water coming to ice maker. The valve is buzzing but no water. Ordering fill tube heater and water valve. ; rqstng P&A on 1 W10873098 (valve) and 1 W11230096 (FILL TUBE HEATER)
Near Penfield, NY 14526
Evan
Job Details: 02/05/2019
OVEN GE JK955B0F4BB Customer stated unit would lock lower oven when running both ovens at 450 degrees for long amount of time. Suspecting that temp sensor is failing to regulate temp when unit is hitting certain degree marker control thinks oven is in self clean mode.Ordering temp sensorLabor due at time of repair $74.90; ordrng 1 WB21X22134 (sensor asm)
Near Rochester, NY 14624
Gary
Job Details: 02/05/2019
REFRIGERATOR WHIRLPOOL WRF560SEYW05 "Watervalve is not sending water to the icemaker, unit needs a watervalve. Charged service call, quoted 74.90 labor plus water valve that is used.; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)"
Near Hilton, NY 14468
Gary
Job Details: 02/05/2019
WASHER WHIRLPOOL CAE2795FQ0 Replacing control that will not go into diagnostic and isn't accepting commands.; ordrng 1 W11188527 (CONTROL)
Near Avon, NY 14414
Dave F
Job Details: 02/05/2019
OVEN FRIGIDAIRE PLEB30T8CCB Bake element not turning on but the broiler was turning on . Oven needs new control for top oven . Ordering new control 318022002.; ordrng 1 318022002 (relay board)
Near Rochester, NY 14620
Dave L
Job Details: 02/05/2019
DISHWASHER KENMORE 665.1389K801 Machine not heating. Heating element is cracked. Ordering part.269.06; ordrng 1 W10518394 (heater)
Near Rochester, NY 14608
Dave L
Job Details: 02/05/2019
DRYER GE DBXR463EG0WW Console is broken. Console and knob must be replaced. Ordering parts.; ordrng 1 WE01X20378 (control knob white a) and 1 WE19M1490 (back. asm.)
Near Rochester, NY 14620
Dave L
Job Details: 02/05/2019
REFRIGERATOR WHIRLPOOL ED2KHAXVB01 Water valve is leaking through the ice maker fill tube. Ordering water valve. Total is 150.30; ordrng 1 W10822681 (valve-inlt)
Near Rochester, NY 14609
Evan
Job Details: 02/05/2019
DRYER WHIRLPOOL LER6636PW0 Customer stated unit was not heating.Upon inspection discovered that coil inside heater snapped causing heater to fail.Replaced heater Custer also wanted new vent installed.Installed new vent Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT
Near Rochester, NY 14612
Gary
Job Details: 02/05/2019
FREEZER WHIRLPOOL WRX986SIHV00 Replaced drawer at the front panel kept falling off of top freezer drawer
Near Spencerport, NY 14559
Gary
Job Details: 02/05/2019
DISHWASHER KITCHENAID KDFE104HBL0 "Replaced sump assy that wasn't running or washing the dishes, advised customer to rerouted drain from basement to under sink improper drain setup causing water to run out.; dspstn on spec-tagged invntry: 1 W11085683 PUMP&MOTOR"
Near Rochester, NY 14610
Evan
Job Details: 02/04/2019
WASHER WHIRLPOOL WFW9600TW01 Customer stated unit was leaking water from front of machine.Upon inspection discovered bellow had come detached from inner tub causing water to pour directly from bottom of bellow Reinstalled bellow Ran test cycle Unit tested good
Near Rochester, NY 14626
Evan
Job Details: 02/04/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 Repacling console due to console on unit being delivered with scratches on keypad.Replaced consoleTested unit Unit tested good
Near Rochester, NY 14618
Evan
Job Details: 02/04/2019
WASHER WHIRLPOOL WTW6800WW1 Installing hinge due to old hinge rusting causing door to fall Replaced hinge Unit tested good
Near Rochester, NY 14611
Evan
Job Details: 02/04/2019
DRYER WHIRLPOOL WGD5840SW0 Unit was squealing after repair. Rollers were sticking causing squeal Cleaned roller shaftsCleaned rollers Ran test cycle Unit tested good
Near Rochester, NY 14618
Evan
Job Details: 02/04/2019
WASHER WHIRLPOOL WTW6800WW1 Installing hinge due to old hinge rusting causing door to fall Replaced hinge Unit tested good
Near Rochester, NY 14617
Evan
Job Details: 02/04/2019
DRYER WHIRLPOOL WGD4850HW0 Customer stated unit was producing noise while drum is spinning.Upon inspection discovered rollers were causing noise Replaced rollersRan test cycle Unit tested good ; used 1 349241T (ROLLER-SUPPORT 2PK) from stock
Near Rochester, NY 14608
Evan
Job Details: 02/04/2019
WASHER AMANA NTW4516FW2 Customer stated clothes are coming out wet at end of cycle .Checked for error codes Unit displaying f9e1 (long drain) error code Attempted to run test cycle Unit would not drain Inspected drain pump Discovered plug for pump had Become disconnected causing pump not to run Reseated connection tested pump Unit tested good
Near Rochester, NY 14611
Evan
Job Details: 02/04/2019
DRYER WHIRLPOOL WGD5840SW0 "Customer stated unit was not heating or spinning. Upon inspection discovered motor was seized was unable to turn drum. Blower wheel had also cracked and belt had torn Replaced motor replaced blower wheel Ran test cycle Gas coils were failing once unit was running Replaced gas coils Replaced belt Ran test cycle Unit tested good ; used 1 279834 (COIL KIT), 1 297827 (MOTOR ), 1 341241 (BELT), and 1 WP694089 (BLOWER) from stock"
Near Pittsford, NY 14534
Evan
Job Details: 02/04/2019
DRYER MAYTAG MGD8200FW Customer stated unit was producing rattling noise.Upon inspection discovered rattling was coming from blower housing.Attempted to stop rattling by using piece of insulation underneath blowerRan test cycle after insulation was installed Unit is still producing noise but not as loud Customer is going to contact maytag seeking authorization.Unit tested good
Near Webster, NY 14580
Evan
Job Details: 02/04/2019
RANGE WHIRLPOOL WFG525S0HV0 "Customer stated they could smell gas while running bake cycle.Ran test bake cycle Could smell gas in drawer area of unit.Suspecting unit is leaking from regulator Ordering regulator ; ordrng 1 WPW10602001 (valve-gas), dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"
Near Webster, NY 14580
Evan
Job Details: 02/04/2019
WASHER WHIRLPOOL WTW5000DW2 Customer stated unit was leaking water from back of machine.Upon inspection discovered water was leaking from hot side of valve solenoid had cracked causing water to spray out of back.Ordering water valve ; ordrng 1 W11210459 (VALVE)
Near Rochester, NY 14620
Evan
Job Details: 02/04/2019
DISHWASHER WHIRLPOOL GU3600XTVY2 Replacing drain hose due to hose having hole in it causing unit to leak while draining. Replaced hose Ran test cycle Unit tested good
Near Victor, NY 14564
Dave F
Job Details: 02/04/2019
DRYER WHIRLPOOL WED92HEFW0 Replaced thermistor and thermostat due to dryer not heating . Tested dryer after repair . Tested good .
Near Rochester, NY 14618
Evan
Job Details: 02/04/2019
OVEN KITCHENAID KODE507EBL02 Customer stated unit was not at correct temperature when attempt to bake items in upper or lower oven. Ran preheat for both ovens Both upper and lower ovens were off by 10 degrees Calibrated unit up 10 degrees in both ovens Ran test preheat again Upper and lower oven are maintaining temperature at 350 degrees Unit tested good
Near Penfield, NY 14526
Dave F
Job Details: 02/04/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB02 Replaced icemaker due to leaking . Tested icemaker .tested good .
Near Rochester, NY 14620
Evan
Job Details: 02/04/2019
RANGE MAYTAG MGR8880AS1 Customer is experiencing issue with bottom burner lighting consistently. Referring to service pointer W10702913A for updated burner kit and wiring harness.Ordering burner kit