Service History 301 - Appliance Tec

Near Rochester, NY 14618

Shaiman

Job Details: 03/01/2019

DRYER MAYTAG MGD6000XW2 F4E3 F3E6 F6E1 F2E1 codes upon arrival. No heating. Unit failed vent test. Customer declined further diagnosis at this time.

Near Williamson, NY 14589

Evan

Job Details: 03/01/2019

RANGE FRIGIDAIRE FFEF3011LWG "Customer stated receptacles had burned out causing burners not to work. Upon inspection discovered front 2 burners were not heating due to bad receptacles. Also right rear burner was not working due to bad receptacle. Replaced front 2 receptacles for burners. Ordering right rear receptacle ; ordrng 1 330031 (terminal block,surfa), dspstn on spec-tagged invntry: 2 330031 RECEPTACLE"

Near Rochester, NY 14626

Shaiman

Job Details: 03/01/2019

RANGE WHIRLPOOL WFG320M0BS0 "Replaced outer door glass, unit testing good."

Near Lyons, NY 14489

Evan

Job Details: 03/01/2019

WASHER WHIRLPOOL WFW5620HW0 Customer stated unit would not start cycle. Checked for error codes. No codes present . Ran test cycle. Unit will not spin during test cycle. Attempted to run drain and spin unit will not spin. Can hear relay for motor clicking on control board upon further inspection discovered that led light on control is blinking after control has been powered on. According to test 1 on tech sheet If led is blinking after 10 seconds then micro controller is not responding. Ordering ACU ACU is factory order will take 5 days to get part; ordrng 1 W11322903 (CONTROL)

Near Rochester, NY 14626

Shaiman

Job Details: 03/01/2019

RANGE WHIRLPOOL WFC150M0EW "Plugged unit in, everything testing fine. Could not recreate issue."

Near Fairport, NY 14450

Steve

Job Details: 03/01/2019

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced control and Ui for temps to cold in freezer. The refrigerator tested good.

Near Macedon, NY 14502

Steve

Job Details: 03/01/2019

DRYER GE n/a Found the control is sending power to motor but motor only clicks and not running. The dryer needs a motor. Could not locate model number.

Near Newark, NY 14513

Evan

Job Details: 03/01/2019

REFRIGERATOR MAYTAG MFF2258VEM5 Customer stated was not running suspecting jazz board was failing. Removed old board installed new board. Once new board was installed could not get unit to program suspecting issue with new jazz board. Reinstalled old jazz board . Programmed old jazz board with correct program code. Unit is now running Customer is going to monitor issue to see if issue arises again. If issue persists tech to return with new jazz board WPW10503278 (jazz board) Collecting service call fee ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

Near Phelps, NY 14532

Evan

Job Details: 03/01/2019

WASHER MAYTAG MHW4300DW0 Customer stated unit was draining slowly. Upon inspection discovered unit displaying f9e1 error code (long drain) Removed back panel to inspect air trap. Discovered that pressure hose had been rubbing up against stator motor while spinning and caused hose to have hole in it. Was able to trim excess hose and reattach to trap. Reassembled unit Ran test cycle Unit tested good

Near Geneva, NY 14456

Evan

Job Details: 03/01/2019

REFRIGERATOR WHIRLPOOL WRF560SMYH02 Customer stated unit was producing noise. Upon inspection discovered that noise customer was referring too was compressor line rubbing up against compressor once started. Was able to bend line slightly away from compressor. Once line was moved could not replicate noise.Unit tested good otherwise

Near Palmyra, NY 14522

Dave F

Job Details: 03/01/2019

REFRIGERATOR AMANA ASD2575BRS01 Drain on the freezer evaporator was plugged causing ice build up on the bottom . Clearing drain and defrosted the ice . Tested drain tested good .

Near Rochester, NY 14624

Shaiman

Job Details: 03/01/2019

DRYER MAYTAG MEDB765FC0 Replaced door catch. Unit testing good.

Near Webster, NY 14580

Evan

Job Details: 03/01/2019

DRYER MAYTAG MEDX655DW1 Customer stated they were experiencing long dry times. Upon inspection discovered that blower wheel had come detached from motor spindle and unit was not moving air out of drum. Reattached blower wheel Ran test cycle Unit tested good

Near Palmyra, NY 14522

Dave F

Job Details: 03/01/2019

REFRIGERATOR WHIRLPOOL GSS26C4XXB03 Condenser fan not working . Replaced fan . Tested refrigerator. Tested good .

Near Penfield, NY 14526

Dave F

Job Details: 03/01/2019

DRYER WHIRLPOOL TEDS840JQ2 "Dryer belt broken. Dryer needs new rollers and tension pulley . Replaced pulley belt and rollers from kit 4392065 . Tested dryer tested good .; dspstn on spec-tagged invntry: 1 341241 BELT , used 1 4392065 (REPAIR KIT) from stock"

Near Canandaigua, NY 14424

Dave F

Job Details: 03/01/2019

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Freezer evaporator was frozen over causing no air flow to refrigerator and not cooling . Defrosted the evaporated . Tested thermistors tested good . Tested heater tested good . Refrigerator is working as expected.

Near Lima, NY 14485

Dave F

Job Details: 03/01/2019

DRYER MAYTAG MGDB725BW0 Replaced rollers and tension pulley for noise also found the motor mount clamp had fallen off . Put clamp back on . Tested dryer tested good .; used 1 4392067 (REPAIR KIT) from stock

Near Rochester, NY 14622

Evan

Job Details: 03/01/2019

DRYER MAYTAG MGDC415EW0 Customer stated unit was not heating. Upon inspection discovered that door switch was broken and unit was continually running after door was open. Also discovered that gas coils are failing intermittently. Initially unit was heating as it should but after observing unit run for 20 mins coils were failing to open valve. Ordering lid switch Ordering coils ; ordrng 1 WPW10328463 (coil-valve) and 1 WPW10569603 (switch-dor)

Near Rochester, NY 14606

Shaiman

Job Details: 03/01/2019

REFRIGERATOR FRIGIDAIRE FFTR1514RW1 No frost on evaporator. All fans are working. System low on charge. ; schdld next appmnt for 3/5 TUE !

Near Bloomfield, NY 14469

Steve

Job Details: 02/28/2019

MICROWAVE WHIRLPOOL GH7145XFQ The microwave was on the dining room table already taken apart. Replaced cut off for blown cutoff. The microwave tested good. Customer is going to reassemble and reinstall.

Near Honeoye Falls, NY 14472

Steve

Job Details: 02/28/2019

REFRIGERATOR FRIGIDAIRE FPBC2277RFA Replaced control for not defrosting properly. The refrigerator tested good.

Near Rochester, NY 14621

Shaiman

Job Details: 02/28/2019

WASHER MAYTAG MVWC565FW1 "Control board was getting power however power indicator on board was not illuminated. Replaced control board, unit testing good."

Near Rochester, NY 14609

Evan

Job Details: 02/28/2019

WASHER MAYTAG MVWC416FW1 Customer stated unit was leaking water. Upon inspection checked for error codes. No codes present . Ran test cycle During drain portion of cycle discovered that unit was leaking from drain hose due to pin size hole in hose. Replaced hose Ran test cycle Unit tested good ; used 1 W11244231 (DRAIN HOSE) from stock

Near Rochester, NY 14607

Evan

Job Details: 02/28/2019

WASHER MAYTAG MHW3505FW1 Replacing drain pump due to impeller inside old pump cracking causing impeller not to spin therefore unit would not drain.Replaced drain pump Ran test cycle Unit tested good

Near East Rochester, NY 14445

Dave F

Job Details: 02/28/2019

WASHER AMANA NTW4516FW2 Washer not turning on . Found the led light on the control board was off . Replaced control board . Calibrated unit and ran in auto diagnostics. Tested washer tested good .

Near Hilton, NY 14468

Dave L

Job Details: 02/28/2019

REFRIGERATOR WHIRLPOOL WRF989SDAB00 Installed fan kit due to ice in freezer. Customer to monitor issue.

Near Rochester, NY 14619

Shaiman

Job Details: 02/28/2019

DRYER WHIRLPOOL AED4475TQ1 "2/27/19 8:43: SC there 2/27 WED, 8:05 to 8:43"

Near Hilton, NY 14468

Dave L

Job Details: 02/28/2019

WASHER WHIRLPOOL WTW5000DW2 Unit was unresponsive due to control board not operating. Replaced control and calibrated. Unit tested good.

Near Rochester, NY 14609

Shaiman

Job Details: 02/28/2019

WASHER MAYTAG MVWC565FW Unit will not shift into spin or agitate. Actuator should be replaced. ; ordrng 1 W10913953 (actuator)

Near Brockport, NY 14420

Gary

Job Details: 02/28/2019

MICROWAVE KITCHENAID KMHC319ESS3 "Replaced open power cord to microwave, tested microwave. Microwave tested OK."

Near Penfield, NY 14526

Evan

Job Details: 02/28/2019

WASHER MAYTAG MHW5500FW Customer stated unit was not draining. Upon inspection unit was in drain lockout mode. Door would not open. Opened door manually Checked for error codesUnit displaying f3e1 code(water level system error)Inspected pressure hose Discovered that hose had come detached at air trap causing error code. Reseated hose Cleared error codeRan test cycle Unit tested good

Near Rochester, NY 14618

Evan

Job Details: 02/28/2019

OVEN KITCHENAID KODE500ESS04 Customer stated unit was not responding to commands. Upon inspection discovered that unit was displaying LCD/keypad mismatch . Keypad was not responding to commands could not get unit into diagnostic. Removed UI to inspect cable from LCD to keypad. Tested cable for continuity. Cable tested good.Reseated cable Unit is still not accepting commandsOrdering UI ; ordrng 1 W11087449 (console)

Near Canandaigua, NY 14424

Dave F

Job Details: 02/28/2019

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Dishwasher continues to fill while it is off . Found error code F6 E4 inlet water issue . Dishwasher needs fill valve .ordering new valve WPW10327249; ordrng 1 WPW10327249 (water intake valve)

Near Webster, NY 14580

Dave L

Job Details: 02/28/2019

DISHWASHER WHIRLPOOL WDF520PADM6 Check valve was stuck preventing drain. Cleared checkvalve. Unit tested good

Near Rochester, NY 14623

Steve

Job Details: 02/28/2019

WASHER MAYTAG MHW5500FW1 Washer was stuck in drain with load of clothes. F3e1 error. Drain trap was clear. No water in drain. Removed trap and cleaned. Pressure hose checked good. Ordering trap. ; ordrng 1 W10903220 (trap)

Near Churchville, NY 14428

Gary

Job Details: 02/28/2019

WASHER WHIRLPOOL WFW90HEFW0 "Replaced control and level sense that were not sensing the level of the water and running the pump all the time, replaced ui that wasn't accepting user commands, started and ran unit, unit testing ok."

Near Rochester, NY 14609

Dave L

Job Details: 02/28/2019

REFRIGERATOR MAYTAG MSD2641KEB Unit will not start due to a locked compressor. Ustomer is going to replace.

Near Hilton, NY 14468

Gary

Job Details: 02/28/2019

RANGE KITCHENAID KSGB900ESS1 "Replaced noisey convection fan, tested unit and fan was quiet."

Near Rochester, NY 14620

Gary

Job Details: 02/28/2019

MICROWAVE IKEA IMBS104GSS00 "Replaced cooling fan motor that was cracked and making noise when running, tested unit and unit runs quite now.."

Near Webster, NY 14580

Dave L

Job Details: 02/28/2019

REFRIGERATOR WHIRLPOOL KRFC704FPS01 Re ordered icemaker fill tube due to receiving an incorrect part rescheduling for next week when customer is available; ordrng 1 W10853597 (tube-water) and 1 W10917894 (TUBE)

Near Rochester, NY 14612

Dave L

Job Details: 02/28/2019

WASHER MAYTAG MAT10PDAAL Replaced motor due to unit not spinning. Atec warranty.

Near Rochester, NY 14621

Dave L

Job Details: 02/28/2019

WASHER MAYTAG MVWC565FW Replaced broken suspension

Near Spencerport, NY 14559

Gary

Job Details: 02/28/2019

WASHER MAYTAG MVWB766FW1 Slider making a clunking noise on the transmission. Ordering slider assy.; ordrng 1 W10734521 (slider)

Near Rochester, NY 14609

Shaiman

Job Details: 02/28/2019

WASHER WHIRLPOOL WTW4815EW0 "Customer concerned about a burning odor emitting from machine during agitation. No error codes present, could not recreate smell. Customer monitor. If problem persists return with drain pump."

Near Rochester, NY 14609

Dave L

Job Details: 02/28/2019

REFRIGERATOR KITCHENAID KSRV22FVSS04 Unit is not cooling due to a locked compressor. Ordering compressor. Unit has 120 month coverage on part. ; ordrng 1 W10233961 (compressor)

Near Rochester, NY 14609

Dave L

Job Details: 02/28/2019

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Sr7724268593Condenser fan and evaporator fan ps are both open. ReplAced control due to inconsistent voltage readings. Power to the unit is testing at 132vac which is damaging he motors. Documented with techline. Recomending that the customer have RG&E. check power to the home and repair as needed before proceeding. Ordering condenser fan; rqstng P&A on 1 W10854034 (motor-cond)

Near East Rochester, NY 14445

Dave F

Job Details: 02/28/2019

DISHWASHER KITCHENAID KDFE104DSS5 Dishwasher pump it turning on . Replaced pump tested in auto diagnostics. Dishwasher tested good .; dspstn on spec-tagged invntry: 1 W11085683 PUMP&MOTOR

Near Fairport, NY 14450

Dave F

Job Details: 02/28/2019

DRYER WHIRLPOOL GEW9250PW1 Dryer not heating . Tested element . Thermal fuse. Thermal cut off and thermostat . All tested good .found no power going from control to element. Dryer needs control . Customer will look into buying a new unit .

Near Rochester, NY 14618

Dave F

Job Details: 02/28/2019

WASHER WHIRLPOOL LSR7233EQ0 Replaced pressure switch / load switch .tested washer .tested good .

Near Mendon, NY 14506

Steve

Job Details: 02/28/2019

DISHWASHER WHIRLPOOL WDT780SAEM1 Found motor getting power but not running. Quoted customer 399 for repair. Customer denied quote. Part covered under loyalty retention program as per jm. Replaced motor and the dishwasher tested good.

Near Rochester, NY 14620

Shaiman

Job Details: 02/28/2019

WASHER MAYTAG MVWX655DW "Unit was throwing F8E1 code upon arrival. Discovered water valves weren’t completely open and kinks in water line. Straightened water line opened up valve, cleared codes and ran auto diagnostic cycle. Unit testing good."

Near Livonia, NY 14487

Steve

Job Details: 02/28/2019

WASHER WHIRLPOOL WTW4616FW1 WJ2SQ00EPL1 found the customer had a rubber hose that is kinked causing the washer to not drain very well. Customer is going to repair kinked hose. The was washer tested good.

Near Rochester, NY 14617

Evan

Job Details: 02/28/2019

REFRIGERATOR FRIGIDAIRE DGHF2360PF1 Customer stated unit was leaking water inside Fridge. Upon inspection discovered that filter was cracked causing unit to leak while running the dispenser. Recommending replacement of filter Unit tested good otherwise Collecting service call fee

Near Rochester, NY 14622

Shaiman

Job Details: 02/28/2019

WASHER AMANA NTW4516FW Status lights not illuminating. Unable to enter diagnostics to view error codes. Control board must be replaced. ; rqstng P&A on 1 W11170317 (CONTROL )

Near Penfield, NY 14526

Dave F

Job Details: 02/28/2019

REFRIGERATOR KITCHENAID WRV986FDEM01 Left hand drawer not closing correctly the rails are not pulling the dryer back in . Ordering new rails for left and right side of the left drawer .; rqstng P&A on 1 W11175838 (LEFT HAND RAIL) and 1 W11229689 (RIGHT HAND RAIL)

Near Rush, NY 14543

Steve

Job Details: 02/28/2019

RANGE WHIRLPOOL WFE525S0HV1 Found control not sending power to bake or broil. Ordering control. ; ordrng 1 W11256088 (CONTROL)

Near Brockport, NY 14420

Gary

Job Details: 02/28/2019

OVEN JENN AIR JJW3830WP02 "Middle cooling fan is very loud, ordering middle cooling fan, upper oven has a oven cleaning error after preheat even when oven isn't being used, the ui display has lines in it and will not accept user commands. Ordering both cooling fans (see sticky note), ui, upper door latch assy and appliance manager.; rqstng P&A on 1 W10673678 (panl-cntrl) and 1 WPW10213755 (latch-door) and 1 WPW10273666 (blower) and 1 WPW10273667 (blower) and 1 WPW10292566 (cntrl-elec)"

Near Nunda, NY 14517

Steve

Job Details: 02/28/2019

WASHER MAYTAG MVWC565FW1 "Found shifter taking power from control again. Ordering shifter, control and capacitor for persistent no power at console. ; ordrng 1 W10913953 (actuator) and 1 W11158831 (CAPACITOR ) and 1 W11162438 (CONTROL)"

Near Rochester, NY 14626

Shaiman

Job Details: 02/27/2019

RANGE WHIRLPOOL WFG320M0BW2 "pRE-ORDERED PART HAD BROKEN GLASS AND MIS ALIGNED BRACKETS. ALSO NEEDED MULTIPLE OTHER COMPONENTS., ordrng W11209792/TRIM and W11211504/SUPPORT and W11105139/GLASS and W11178521/NAMEPLATE and W11170320/BRACKET and W11232008/TRIM-DOOR"

Near Rochester, NY 14616

Shaiman

Job Details: 02/27/2019

DRYER WHIRLPOOL WED7500GW Found restricted venting and dryer checked out good. 1 time customer instruct courtesy call.

Near Scottsville, NY 14546

Gary

Job Details: 02/27/2019

DISHWASHER KITCHENAID KDTE104DBL0 "Replaced sump assy that had a wash motor was not running, not washing the dishes. Tested unit and unit is running okay"

Near West Henrietta, NY 14586

Gary

Job Details: 02/27/2019

DRYER KENMORE 110.948342 "Ran vent test on dryer, dryer failed that test. Venting runs through the basement ceiling and to the outside on the opposite side of the house. Checked outside vent, outside vent is clean. Advised customer to have a vent cleaning company clean the venting in the cellar ceiling. Charged service call only. Advise customer to have venting clean sooner than later to avoid thermal fuses opening."

Near Lakeville, NY 14480

Steve

Job Details: 02/27/2019

RANGE FRIGIDAIRE FFEF3009PWD Found the thermostat seized and difficulty turning it off. Ordering thermostat; rqstng P&A on 1 316215901 (thermostat)

Near Fairport, NY 14450

Steve

Job Details: 02/27/2019

DISHWASHER KITCHENAID KDFE104DSS5 "KJ2AL00EPL1 found the tabs broke on adjusters. Ordering adjusters. ; ordrng 2 WPW10546503 (adjuster)s, dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"

Near Penfield, NY 14526

Steve

Job Details: 02/27/2019

DISHWASHER KITCHENAID KDFE104DBL4 Replaced motor sump for getting power but not running. The dishwasher tested good. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP

Near Penfield, NY 14526

Steve

Job Details: 02/27/2019

DISHWASHER JENN AIR JDB8200AWP1 Customer complaining of dishes not coming clean. Tested the dishwasher and the motor or runs. Cleaned out the spray arms. Customer is going to clean with afresh. If problem persists the dishwasher will need a motor. Quoted customer ; rqstng P&A on 1 WPW10455260 (pump&motor)

Near East Rochester, NY 14445

Steve

Job Details: 02/27/2019

DRYER MAYTAG MDG2500BWW Found igniter getting power but not heating up. Ordering igniter. ; ordrng 1 4391996 (ignitor flat wp)

Near Phelps, NY 14532

Dave F

Job Details: 02/27/2019

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Refrigerator lights not turning on. Replaced led board . Tested refrigerator tested good .; dspstn on spec-tagged invntry: 1 W10830288 CNTRL-ELEC

Near Geneva, NY 14456

Dave F

Job Details: 02/27/2019

MICROWAVE WHIRLPOOL WMH53521HV1 Replaced supports in microwave. Noticed the rack had some paint scratched off which is possible where the sparks came from . Ordering new rack W10803366; ordrng 1 W10803366 (rack)

Near Geneva, NY 14456

Dave F

Job Details: 02/27/2019

RANGE WHIRLPOOL WFG505M0BW2 Oven gasket around door was torn . Replaced gasket tested odor made sure it's shutting correctly. Tested oven tested good .

Near Rochester, NY 14626

Dave L

Job Details: 02/27/2019

REFRIGERATOR GE PFSS6PKXASS Replaced ice maker due to intermittent ice. Customer to monitor.

Near Rochester, NY 14616

Dave L

Job Details: 02/27/2019

DISHWASHER WHIRLPOOL WDT710PAHZ1 Checked unit for leaks . Found unit dripping from sensor. Changed sensor and the leak stopped.

Near Williamson, NY 14589

Dave L

Job Details: 02/27/2019

WASHER MAYTAG MHW3505FW1 Replaced valve due to poor dispensing. Customer to monitor.

Near Penfield, NY 14526

Dave L

Job Details: 02/27/2019

DISHWASHER MAYTAG MDB8959SFZ4 While removing door found that the hinge on the right side was bent slightly binding the door. Adjusted hinge. Unit tested good afterwards

Near Rochester, NY 14607

Dave L

Job Details: 02/27/2019

MICROWAVE WHIRLPOOL CAE2745FQ0 Unit needs coin interface. Unable to reach landlord to reschedule confirmation. Service keys are needed for repair; ordrng 1 WPW10491734 (interface)

Near Rochester, NY 14607

Dave L

Job Details: 02/27/2019

REFRIGERATOR GE GTE21GTHCBB Replaced door switch with spare from the truck. Unit tested good

Near Rochester, NY 14605

Evan

Job Details: 02/27/2019

RANGE AMANA AGR3311WDW1 Customer stated they had changed ignitor but ignitor was still failing to glow. Upon inspection discovered gas valve was failing to send power to ignitor.Quoted customer to replace gas valve Valve (WP98014893) $150.00Labor $74.90Tax $25.19Service call fee $89.95Total $340.04Customer does not want to proceed at this time.

Near Rochester, NY 14607

Evan

Job Details: 02/27/2019

WASHER MAYTAG MVWC6ESWW1 Customer stated unit was stopping mid cycle. Started wash cycle unit filled as it should. After 15 mins of letting unit run unit stopped mid cycle. Was able to start cycle after pulling and releasing time knob. Unit's timer is failing.Ordering timer ; ordrng 1 WPW10243947 (timer)

Near Webster, NY 14580

Evan

Job Details: 02/27/2019

DISHWASHER WHIRLPOOL WDF760SADT0 Customer stated wheels on lower rack had fallen off. Upon inspection discovered left front wheel assembly was missing both wheels.Replaced wheel assemblyUnit tested good ; used 1 W10195416V (WHEEL ) from stock

Near Macedon, NY 14502

Evan

Job Details: 02/27/2019

WASHER WHIRLPOOL WTW8000BW0 "Customer stated unit was producing unbalanced load error code. Upon inspection discovered basket was siting much lower than normal position. Ran test cycle Unit would not finish cycle due to basket swinging inside cabinet when attempting to go into spin. Also discovered bearing was failing unit was very noisy while attempting to spin. Ordering suspension & Bearing ; ordrng 1 W10247710 (washer,suspension) and 1 W10435302 (bearing)"

Near Sodus, NY 14551

Evan

Job Details: 02/27/2019

MICROWAVE WHIRLPOOL GT4175SPB4 Customer stated unit would stay running with door open. Upon inspection discovered lower door switch was failing Switch was not making contact with handle when door opened. Called safety team to document findings Sr: 7724204196Replaced switchRan test cycle Unit tested good ; used 1 56001100 (MICROSWITCH) from stock

Near Fairport, NY 14450

Steve

Job Details: 02/27/2019

REFRIGERATOR KITCHENAID KRSF505ESS00 Replaced ice maker for open motor. The ice maker tested good in diagnostics.

Near Victor, NY 14564

Steve

Job Details: 02/27/2019

DRYER ELECTROLUX EIMED60LT3 Found the heater is open preventing heating and causing e64 error code. Quoted customer 379.73 for repair. ; rqstng P&A on 1 134792700 (heater)

Near Sodus, NY 14551

Evan

Job Details: 02/27/2019

REFRIGERATOR WHIRLPOOL MFI12570FEW01 Customer stated they could not remove water filter. Upon inspection filter was jammed and unable to turn filter. Could not get filter out by hand. Removed filter using channel locks. Discovered that filter that was installed Had marred edges causing difficult uninstallation. Customer is ordering replacement filterUnit tested good

Near Marion, NY 14505

Evan

Job Details: 02/27/2019

WASHER WHIRLPOOL MVWB766FW1 Replacing gear case due to unit bearing inside washer failing and unit producing grinding noise while in spin or agitate Replaced gear case Ran test cycle Ran calibration cycle Unit tested good ; dspstn on spec-tagged invntry: 1 W10811956 GEARCASE

Near Rochester, NY 14617

Dave L

Job Details: 02/27/2019

REFRIGERATOR JENN AIR JFC2290REP00 Tested ice maker for slow ice. Ice maker is in proper working order. Adjusted damper for inconsistent temps in the ff. Having customer monitor.

Near Hilton, NY 14468

Dave L

Job Details: 02/27/2019

REFRIGERATOR KITCHENAID KRMF606ESS01 Unable to get to open wire for ice bin thermistor. Ordering door; ordrng 1 W10815693 (dor-fip ss)

Near Shortsville, NY 14548

Dave F

Job Details: 02/27/2019

DISHWASHER WHIRLPOOL WDT720PADM1 Wash pump not turning on every time . Replaced pump and motor . Tested in auto diagnostics. Tested good.

Near Rochester, NY 14615

Shaiman

Job Details: 02/27/2019

DRYER AMANA NED4655EW1 "Thermal cut off is testing open. Bad connection from plug wire to terminal block. Replaced thermostat & power cord. Unit testing good.; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL 1 279838 ELEMENT , and 1 TJ5654 CORD 4' 3W"

Near Rochester, NY 14624

Gary

Job Details: 02/27/2019

DRYER MAYTAG MEDC465HW0 "Ran vent test and found door wasn't sealing properly causing leaking air and poor circulation, not allowing clothes to dry, repaired misaligned dryer door and tested unit. Unit is testing okay."

Near Rochester, NY 14606

Gary

Job Details: 02/27/2019

WASHER WHIRLPOOL MVWX655DW1 "Wash plate was loose and not agitating the clothes correctly, tighten down agitator bolts and tested unit completely. Unit tested OK"

Near Rochester, NY 14626

Gary

Job Details: 02/27/2019

REFRIGERATOR GE GSCS3PGXCFSS "Found waterline to dispenser frozen in door, customer recently moved some items to the shelf directly behind the dispenser causing cold air to flow directly across that portion of the freezer door where the water line runs. Advise customer to move those items and defrosted waterline"

Near Rochester, NY 14626

Gary

Job Details: 02/27/2019

WASHER MAYTAG MVWC565FW1 "Remounted loose strut that was causing the unit to go out of balance, t step and ran calibration. Unit is checking okay."

Near Rochester, NY 14612

Gary

Job Details: 02/27/2019

DISHWASHER KITCHENAID KDPE234GPS0 "Unit has improper drain running under the unit causing the unit to Siphon, advised the customer to seek the installer and have the drain rerouted to the sink and draining above the level of the water in the dishwasher."

Near Rush, NY 14543

Steve

Job Details: 02/27/2019

DISHWASHER WHIRLPOOL KDPE234GPS0 Customer is complaining of dishes not drying. Found no error codes. Found the water at 91 degrees coming into dishwasher after running hot water at sink. Instructed customer that dishwasher needs 120 degrees for proper drying. On third fill the temp read 112 degrees Customer also does not want to use rinse agent. The dishwasher tests good. Called tech line to document sr#7724262538 customer refused to sign.

Near Livonia, NY 14487

Steve

Job Details: 02/27/2019

COOKTOP JENN AIR C301 Replaced fan switch for intermittent operation. The switch worked as expected.

Near Palmyra, NY 14522

Dave F

Job Details: 02/27/2019

REFRIGERATOR WHIRLPOOL GSS26C4XXB03 "Refrigerator not cooling . Refrigerator was on . Turned off refrigerator with user interface. Turned back on refrigerator, refrigerator started cooling looked at evaporator freezing evenly . Check condenser fan and it is not running . There is power going to the fan . Ordering fan motor WP2188874; ordrng 1 WP2188874 (condenser fan motor)"

Near Fairport, NY 14450

Dave F

Job Details: 02/26/2019

REFRIGERATOR KITCHENAID KRFF507ESS00 Found the fresh food section evaporator drain was plugged causing water to freeze on the bottom and eventually leak out the the refrigerator. Cleared drain . Tested drain. Tested good . Defrosted evaporator . . Refrigerator tested good.

Near Rochester, NY 14610

Dave F

Job Details: 02/26/2019

VAN FORD TRANSIT CONNECT Replaced front two tires

Near Rochester, NY 14607

Dave F

Job Details: 02/26/2019

WASHER WHIRLPOOL WFW75HEFW0 Found error code F3 E1 water sensor. Checked for pressure hose kink . Found hose was not in the right location . Moved pressure hose tested unit in auto diagnostics. Tested good.