Service History 294 - Appliance Tec

Near Penfield, NY 14526

Evan

Job Details: 03/30/2019

DISHWASHER KITCHENAID KDTE254ESS2 "Customer stated unit was not responding to certain commands and gasket for soap dispenser had come detracted. Reinstalled gasket for dispenser. Upon inspection of UI discovered that unit was not responding to start button or hi temp wash or pro scrub. Referring to service pointer # W10821953(Intermittent operation of control panel buttons) Unit did complete diagnostic cycle as it should but UI is still not accepting certain commands Ordering UI ; ordrng 1 W10902370 (panel-cntl), dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"

Near Spencerport, NY 14559

Gary

Job Details: 03/30/2019

WASHER WHIRLPOOL WTW4815EW0 Replaced grinding drive assy and worn struts causing an out of balance situation. Ran the calibration mode and tested okay.; dspstn on spec-tagged invntry: 1 W10780045 SUSPENSION

Near Rochester, NY 14626

Gary

Job Details: 03/30/2019

WASHER MAYTAG MVWB766FW1 "Tested washer completely full and over full levels of water never once could I get the washer to get the washer leak nor was there any indication that he had ever leak, no water marks nothing. There was water in places on the floor in the basement that were above the level of the washer. They could not of gotten there going uphill."

Near Hilton, NY 14468

Gary

Job Details: 03/30/2019

RANGE WHIRLPOOL WEG750H0HZ0 Replaced appliance manager that was causing intermittent no light on bake burnerTech line SR# 7724429296

Near Spencerport, NY 14559

Gary

Job Details: 03/30/2019

Near Farmington, NY 14425

Dave F

Job Details: 03/30/2019

REFRIGERATOR FRIGIDAIRE FRT18S6AW8 Freezer frosted over . Checked gaskets and evap fan working fine . Everything tested good . Customer said the freezer door was left open . Defrosted freezer . Tested unit tested good .

Near Pittsford, NY 14534

Dave F

Job Details: 03/30/2019

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Water valve was leaking . Replaced water valve . Tested unit . Tested good .

Near Lima, NY 14485

Steve

Job Details: 03/30/2019

WASHER WHIRLPOOL WTW7000DW3 "Sr#7724497429 customer complaining of squealing while filling and during other cycles. I tested all the valves. Filled and agitated. The agitation cycle had a little clunk when changing direction. I removed rotor and refastened. The agitator sounds good now. Ran a load of towels. Filled agitated, drain and spun out with no noises. Called tech line and documented. The washer is working as expected."

Near Rochester, NY 14624

Steve

Job Details: 03/30/2019

WASHER WHIRLPOOL MHW5500FW0 "Found washer stuck in drain. The air trap is clear. The hose is clear. Found shout color catcher in drain pump. Recommended to clean washer with bleach and not use the color catchers. Reset washer and ran self diagnostics. The washer tested good. ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"

Near Rochester, NY 14619

Steve

Job Details: 03/30/2019

WASHER MAYTAG MVWB725BW0 Found the rotor was loose and caused F51 error code during spin. Tightened rotor. The washer tested good in diagnostics.

Near Rochester, NY 14623

Steve

Job Details: 03/30/2019

WASHER AMANA NTW4516FW2 Replaced main control for no operation. The washer tested good. Calibrated and tested washer and it is good.

Near Rochester, NY 14618

Dave L

Job Details: 03/30/2019

MICROWAVE WHIRLPOOL WMH32519FZ1 Found a poor connection at the keypad causing intermittent operation. Reseated connections and set clock.

Near East Rochester, NY 14445

Dave L

Job Details: 03/30/2019

WASHER MAYTAG MVWC416FW0 Unit was not completing cycles due to poor hot water supply. Restored water supply and tested. Unit tested

Near Rochester, NY 14613

Dave L

Job Details: 03/30/2019

WASHER AMANA MVWC565FW1 Replaced latch due to lid lock failure. Unit tested good.

Near Rochester, NY 14610

Evan

Job Details: 03/30/2019

DISHWASHER WHIRLPOOL WDF520PADB3 Customer stated unit is not cleaning dishes. Upon inspection discovered unit was displaying error code 4-3 (wash motor not running) Replaced wash motor Ran diagnostic cycle Unit tested good

Near Rochester, NY 14617

Dave L

Job Details: 03/30/2019

DISHWASHER FRIGIDAIRE FGID2474QF7B Customer concerned of an event that caused the drain pump to run longer than normal. Cleared stored code. Unit testing good at time of visit. Customer monitor.

Near Rochester, NY 14617

Evan

Job Details: 03/30/2019

WASHER WHIRLPOOL WFW88HEAW0 Customer stated bellow was ripped at bottom causing unit to leak from bottom of door. Confirmed that bellow was ripped.Quoted customer to replace bellow Replaced bellowChecked for error codes No codes present Ran test cycle Unit tested good

Near Palmyra, NY 14522

Evan

Job Details: 03/30/2019

WASHER MAYTAG MVWX655DW0 "Replacing actuator due to unit failing to shift from spin to agitate. Replaced actuator Ran test cycle Ran calibration cycle Unit tested good ; dspstn on spec-tagged invntry: 1 W10528947 HUB 1 W10913953 ACTUATOR , and 1 W11035751 GEARCASE"

Near Rochester, NY 14612

Dave L

Job Details: 03/30/2019

WASHER WHIRLPOOL LSQ8543JQ0 Replaced suspension pads and agitator dogs. Unit tested good. No charge per JM; dspstn on spec-tagged invntry: 1 285809 CAM--AGITATOR

Near Victor, NY 14564

Steve

Job Details: 03/29/2019

MICROWAVE JENN AIR JMC8127DDS Found magnetron is loud and not heating. Ordering mag and diode. ; ordrng 1 W10859575 (magnetron) and 1 WPR9800486 (diode- bla)

Near Pittsford, NY 14534

Dave F

Job Details: 03/29/2019

OVEN-MW COMBO GE JKP90DP3WW Oven flashing F7 16 . Oven has stuck key error . Needs user interface ordering user interface WB27T11342 .under warranty. . Ordering oven control to have on hand WB27T10914; ordrng 1 WB27T10914 (control ovn asm) and 1 WB27T11342 (control panel asm)

Near Fairport, NY 14450

Dave F

Job Details: 03/29/2019

REFRIGERATOR KITCHENAID KFIS29PBMS00 Refrigerator fresh food section is cooling as it should and was 37 degree but the freezer was 40 degrees . Checked condenser cleaned that . Refrigerator not making ice due to freezer temperatures. Ran test four in diagnostics called techline SR 7724490161 tech said check to see if the fresh food evap was silver and it is . There is a service pointer out W10666205 that says to replace evap in fresh food . Evaporator for fresh food is W10687098 techline also suggested replacing compressor W10276644 . Dryer UV WPW10143759. S number for Pointer S71233; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator) and 1 WPW10143759 (dryer)

Near Fairport, NY 14450

Dave F

Job Details: 03/29/2019

COOKTOP KITCHENAID KICU509XBL00 Cooktop has thermal crack called Techline SR 7724492256 . Techline documented thermal crack . Ordering part WPW10396824 . 104.65 for labor on return call .; schdld next appmnt for 4/4 THU !

Near Pittsford, NY 14534

Steve

Job Details: 03/29/2019

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced ice maker and it cycled properly. Tested water and found no water coming to ice maker. Disconnected under door and tested and no water. Ordering water valve ; ordrng 1 WPW10341320 (valve-inlt)

Near Farmington, NY 14425

Steve

Job Details: 03/29/2019

RANGE KENMORE 790.4681399 Found element broken. Called and got authorization. Ordering bake element auth #657743672823; ordrng 1 318255006 (element)

Near Farmington, NY 14425

Steve

Job Details: 03/29/2019

HOOD VENT WHIRLPOOL UXT4130ADB Found rocker switch only workin on low. Ordering switch. Ordering fan just in case. ; ordrng 1 W10394521 (swich rocker) and 1 W10910693 (motor-fan)

Near Williamson, NY 14589

Dave L

Job Details: 03/29/2019

WASHER MAYTAG MVWB766FW Unit is making a high pitched noise during the spin cycle. Gearcase must be replaced. ; ordrng 1 W10811956 (drum assy)

Near Rochester, NY 14612

Gary

Job Details: 03/29/2019

REFRIGERATOR WHIRLPOOL WRS321SDZ01 "Watervalve dripping constant through dispenser, ordering valve.; ordrng 1 WPW10179146 (valve-inlt)"

Near Newark, NY 14513

Dave F

Job Details: 03/29/2019

UPRIGHT / CHEST WHIRLPOOL WZF34X18DW00 Freezer evaporator frosted over . Defrosted evaporator . Tested unit in diagnostics. Heater turned on . Tested good . Evap fan is working . Thermistor tested good in diagnostics. Unit tested good .

Near Rochester, NY 14607

Dave L

Job Details: 03/29/2019

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Adjusted freezer drawer for a better fit

Near Webster, NY 14580

Dave L

Job Details: 03/29/2019

DRYER FRIGIDAIRE AEQ8000FS0 Unit is not heating due to an open heating element. Ordering element. Quoted 337.46; ordrng 1 131553900 (heater-housing assy)

Near Fairport, NY 14450

Dave L

Job Details: 03/29/2019

REFRIGERATOR WHIRLPOOL KRFC302ESS00 Unit was not making ice or dispensing due to a kinked water line. Adjusted waterline. Unit tested good. ; dspstn on spec-tagged invntry: 1 WP43783923 NON-SELF VALVE

Near Webster, NY 14580

Dave L

Job Details: 03/29/2019

WASHER MAYTAG MVWB766FW0 Replaced gearcase due to noise. Unit tested good; dspstn on spec-tagged invntry: 1 W10811956 GEARCASE

Near Rochester, NY 14621

Steve

Job Details: 03/29/2019

WASHER KENMORE 417.404127 Found the belt off the washer. Found that when I tried to reattach belt found the bearing is bad. Customer is going to replace.

Near Rochester, NY 14609

Steve

Job Details: 03/29/2019

REFRIGERATOR WHIRLPOOL WRS322FDAM01 Replaced filter housing for filter stuck in housing. Replaced drain pan for leaking. The refrigerator tested good.

Near Pittsford, NY 14534

Steve

Job Details: 03/29/2019

WASHER MAYTAG MVWB755DW0 Found door lock was not letting wash to start. Replaced lock and the washer tested good. ; used 1 W10810403 (LID LOCK ASSY) from stock

Near Fairport, NY 14450

Evan

Job Details: 03/29/2019

OVEN WHIRLPOOL WFE525S0HZ1 Customer stated the are hearing squeaking noise coming from oven cavity while unit is preheating. Upon Inspection discovered bake element is causing noise. Element is moving while preheating causing noise. Ordering new element ; ordrng 1 W11182108 (BAKE ELEMENT)

Near Palmyra, NY 14522

Evan

Job Details: 03/29/2019

WASHER MAYTAG MVWX655DW0 "Customer stated unit was not agitating. Upon inspection checked for error codes . No codes present Ran test cycle During agitation portion of cycle entire basket was spinning. Actuator is failing to shift cam from spin to agitate. Ordering actuator ; ordrng 1 W10913953 (actuator), dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W11035751 GEARCASE"

Near Ontario, NY 14519

Dave L

Job Details: 03/29/2019

DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit was not heating due to a heating error. Ran diagnostics to turn heat back on. Heater tested good afterwArds. Customer to monitor.

Near Pittsford, NY 14534

Evan

Job Details: 03/29/2019

DRYER MAYTAG MED7100DW0 Customer stated unit is producing banging noise while drum in spinning. Checked for error codes unit displaying code f6e3 (moisture sensor shorted) moisture sensor is failing to sense when load is dry. Also could hear referring banging customer was referring too idler pulley has begun to wear causing noise. Ordering moisture sensor and dryer repair kit. ; ordrng 1 4392067 (dryer repair kit) and 2 WP3387223 (electrode)s

Near Rochester, NY 14612

Gary

Job Details: 03/29/2019

REFRIGERATOR KENMORE 106.742344 "Defrosted and unplugged defrost drain, checked okay"

Near Rochester, NY 14622

Gary

Job Details: 03/29/2019

DRYER WHIRLPOOL WED4800XQ0 "Popped glide in place, charged service call only. Ran and tested okay."

Near Rochester, NY 14623

Gary

Job Details: 03/29/2019

DISHWASHER WHIRLPOOL WDT750SAHW0 Reconnected loose element wire not allowing unit to heat and was causing dirty dishes. Remounted element wire.

Near Rochester, NY 14612

Gary

Job Details: 03/29/2019

RANGE WHIRLPOOL WFG550S0HZ1 Replaced office holder and burner head on front left burner that was not lighting. Tested okay.

Near Spencerport, NY 14559

Gary

Job Details: 03/29/2019

REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Replaced noisey damper control assy, tested okay"

Near Spencerport, NY 14559

Gary

Job Details: 03/29/2019

DISHWASHER KITCHENAID KDTM354DSS3 Dishwasher needs a sump and customer is buying a new dishwasher.

Near Livonia, NY 14487

Steve

Job Details: 03/29/2019

DISHWASHER KITCHENAID KDTE704DSS1 Replaced sensor for not drying. The dishwasher tested good. Informed customer to use hot water at sink until its hot before wash and use the high temp wash.

Near Webster, NY 14580

Dave L

Job Details: 03/29/2019

DRYER WHIRLPOOL GGW9250PW1 "Replaced worn rollers due to noise. Changed worn belt. Unit tested good. ; used 1 341241 (BELT), and 1 349241T (ROLLER-SUPPORT 2PK) from stock"

Near Rochester, NY 14607

Dave L

Job Details: 03/29/2019

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Adjusted freezer drawer for a better fit

Near Rochester, NY 14606

Dave L

Job Details: 03/29/2019

WASHER AMANA NTW4516FW1 "Unit was stuck in a cycle due to an unbalanced load error. Re leveled . Ran calibration. Unit tested good. ; (created new UIS, deleted prior attachment to UisID 46103)"

Near Rochester, NY 14617

Dave L

Job Details: 03/29/2019

RANGE WHIRLPOOL KSDG950ESS0 Replaced drawer panel due to dent.

Near Pittsford, NY 14534

Evan

Job Details: 03/29/2019

DRYER WHIRLPOOL MED5500FC2 Customer stated unit was rattling while drum was spinning. Upon inspection could hear rattling customer was referring too.Upon inspection discovered that lower clamp on blower was loose causing rattling.Tightened clamp Reassembled unit Ran test cycle Unit tested good Running very quietly

Near Geneva, NY 14456

Evan

Job Details: 03/29/2019

OVEN WHIRLPOOL WFE550S0HV1 Customer stated items they are baking are coming out uncooked. Suspecting oven calibration needs to be raised.Ran preheat to 350 degrees Unit was 10 degrees under what display was showing for temperature reading.Calibrated oven up 10 degrees Ran test bake cycle to 350 Unit is maintaining temperature as it should Unit tested good

Near Marion, NY 14505

Evan

Job Details: 03/29/2019

DRYER WHIRLPOOL MEDE201YW0 "Replacing heating element , thermistor and thermal cut off due to heating element testing open.Replaced all partsRan test cycle Unit tested good"

Near Rochester, NY 14625

Evan

Job Details: 03/29/2019

WASHER WHIRLPOOL WTW5600SQ0 Unit was filling with water but never spinning or agitating. Lid switch is failing.repalced lid switch Ran test cycle Unit tested good Service call is ATEC warranty; used 1 WP8318084 (SWITCH-LID) from stock

Near Rochester, NY 14625

Evan

Job Details: 03/28/2019

WASHER MAYTAG MVWC565FW1 Customer stated unit was leaking from underneath.Checked for error codes No codes present Filled unit with water in manual test mode Let unit sit with water in it while inspecting underneath. Discovered that unit was leaking from drain hose clamp not being seated properly .Adjusted hose and reseated clampFilled unit again and and watched unit drainCould not replicate issue once adjusting clamp and hose. Unit tested good

Near Webster, NY 14580

Evan

Job Details: 03/28/2019

MICROWAVE WHIRLPOOL UMV1160CW6 Installing mounting nut for microwave due to unit missing mounting nut. Replaced mounting nutUnit tested good

Near Rochester, NY 14617

Evan

Job Details: 03/28/2019

DRYER WHIRLPOOL WED7500GW0 Customer stated door was opening during cycle due to strike not catching Replaced strike and latched Ran unit to ensure door was staying shut during cycle Unit tested good

Near Canandaigua, NY 14424

Dave F

Job Details: 03/28/2019

REFRIGERATOR WHIRLPOOL EL88TRRWS01 Replaced thermostat for refrigerator cooling to much . Tested unit . Tested good .

Near Macedon, NY 14502

Dave F

Job Details: 03/28/2019

DRYER WHIRLPOOL WED96HEAU1 Dryer making noise . Found the motor mount was loose . Tighten motor mount Tested dryer tested good .

Near Penfield, NY 14526

Dave F

Job Details: 03/28/2019

REFRIGERATOR KITCHENAID KFIS27CXMS5 Drain plugged . Replaced drain due to not draining. Refrigerator is now draining use part W10619951; used 1 W10619951 (TUBE-DRAIN) from stock

Near Rochester, NY 14626

Gary

Job Details: 03/28/2019

DRYER WHIRLPOOL WED4900XW2 "Found open thermal fuse due to an element that had shorted to ground, repaired shorted element and replaced open fuse, checked okay.; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , used 1 WP3392519 (FUSE-THERMAL) from stock"

Near Rochester, NY 14626

Evan

Job Details: 03/28/2019

DISHWASHER WHIRLPOOL WDT710PAHW1 Customer stated unit was not pushing water through wash arms. Upon inspection discovered error code 4-3 displayed (wash motor not running ) Repalced wash motor Ran test cycle Unit tested good

Near Rochester, NY 14613

Evan

Job Details: 03/28/2019

WASHER MAYTAG MVWB835DC3 Customer stated unit would not drain. Upon inspection discovered unit was displaying f9e1 code (long/no drain) ran test cycle unit would not drain impeller inside pump is failing to spin. Replaced pump Ran test cycle Unit draining as it should Unit tested good

Near Rochester, NY 14626

Gary

Job Details: 03/28/2019

RANGE WHIRLPOOL KCGS350ESS00 "When I arrived at the house the customer canceled the call, he repair the issue on his own."

Near Rochester, NY 14612

Evan

Job Details: 03/28/2019

WASHER MAYTAG MVWB835DW4 Rescheduling appointment for Saturday 3/30; schdld next appmnt for 3/30 SAT 9-12

Near Rochester, NY 14612

Gary

Job Details: 03/28/2019

DISHWASHER KITCHENAID KUDE20FBSS0 "Unit had water shut off by the plummer, turned water on and unit checked okay."

Near Churchville, NY 14428

Steve

Job Details: 03/28/2019

REFRIGERATOR GE PSS26NSWASS Replaced door stop for broken stop causing door to hit counter. The door tested good

Near Canandaigua, NY 14424

Dave F

Job Details: 03/28/2019

WASHER WHIRLPOOL WTW5000DW1 "Washer has F7E5 error code . Washer isnt shifting . Needs actuator W10913953 and cam W10721967 because the actuator stop mid way and caused it to wear out the cam . Have as truck stock . Replaced parts . Calibrated unit . Tested in auto diagnostics. Washer squeaking while in spin . Washer needs gearcase W11035751 and wash plate W10752283 ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W11035751 (gearcase) and 8 WP8533953 (screw)s, used 1 W10721967 (CAM), and 1 W10913953 (ACTUATOR) from stock"

Near Rochester, NY 14618

Steve

Job Details: 03/28/2019

WASHER WHIRLPOOL GHW9150PW4 Found a plastic/rubber glove in drain pump stopping the impeller from moving. Removed it and pump worked as expected.

Near Rochester, NY 14610

Steve

Job Details: 03/28/2019

WASHER WHIRLPOOL WTW8040DW0 Removed drain line from house plumping and the washer drIn as expected into sink. Left the drain hose in sink. The washer tested good.

Near Rochester, NY 14616

Gary

Job Details: 03/28/2019

REFRIGERATOR AMANA ASD2275BRW00 "Defrosted frozen water line to icemaker, unit is working fine now."

Near Rochester, NY 14626

Gary

Job Details: 03/28/2019

DISHWASHER MAYTAG MDB8959SFZ4 "Dispenser solenoid ohmed out at 280 ohms, no power from control, ordering control.; ordrng 1 W10906431 (cntrl-elec), dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"

Near Rochester, NY 14609

Steve

Job Details: 03/28/2019

REFRIGERATOR KITCHENAID KSRV22FVSS04 Found leak on discharge line. Cut back discharge line and resoldered. The customer is going to monitor

Near Rochester, NY 14609

Gary

Job Details: 03/28/2019

RANGE WHIRLPOOL WFG505M0BS3 "Unit needs a handle, front glass and screws to replace broken.; rqstng P&A on 1 W10894054 (hndle-door) and 1 W11176456 (GLASS) and 2 WPW10277003 (screw)s, states that autho needed"

Near Penfield, NY 14526

Dave F

Job Details: 03/28/2019

DISHWASHER WHIRLPOOL WDTA50SAHV0 Replaced gasket due to being torn and falling off . Tested dishwasher. Tested good . New leaf Auth code NLAC10080646

Near Rochester, NY 14623

Steve

Job Details: 03/28/2019

WASHER AMANA NTW4516FW2 "Found the actuator was shorted and took control. Replaced actuator but still needs control. ; ordrng 1 W11170317 (CONTROL), used 1 W10913953 (ACTUATOR) from stock"

Near Fairport, NY 14450

Dave F

Job Details: 03/28/2019

REFRIGERATOR KITCHENAID KRFF707ESS00 Frost build up in fresh food section called techline SR 7724484159 . Defrosted . Told tech what had been done prior . He said run tested four make sure everything is working . Tested good . Checked fans . Working good . Called techline SR 7724484445 again to report what was done . Everything is working as it should . The fan . The evaporator is frosting like it should be in test four . . Tech said to change the defrost cycle from ADC to Basic in test 7 .made sure the thermistor is in the correct location as due to the service pointer . Customer will monitor

Near Pittsford, NY 14534

Dave F

Job Details: 03/28/2019

DISHWASHER WHIRLPOOL KDTE104ESS1 Dishwasher not closing right . Replaced the tracks and reinstalled unit . Tested unit . No leaks . Door latches correctly.; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Rochester, NY 14606

Dave L

Job Details: 03/28/2019

WASHER MAYTAG MVWB766FW1 Replaced gearcase due to unit making a noise. Unit tested good.

Near Rochester, NY 14613

Dave L

Job Details: 03/28/2019

DISHWASHER FRIGIDAIRE FD82810LDC1 Replaced broken door linkages and springs. Door now operates properly.

Near Rochester, NY 14620

Steve

Job Details: 03/28/2019

REFRIGERATOR MAYTAG MFI2269FRZ01 Replaced frame for falling food. Ordering correct gasket for right fresh food door. Customer said ice-maker still did not make i e after last visit. The switch was in off position again. Found coils were plugged and freezer temps were a little warm. Cleaned coils and turned freezer down a little. ; ordrng 1 W10830055 (gasket-fip)

Near Webster, NY 14580

Evan

Job Details: 03/28/2019

WASHER WHIRLPOOL MVWB766FW0 Customer stated items are coming out with spots on darker clothing. Checked for codes no codes present . Ran diagnostic cycle unit completed cycle as it should. Ran calibration cycle. Spoke with customer about running extra rinse during wash cycle and possibly using deep fill opposed to auto sensing. Unit itself is functioning as it should. Unit tested good Collecting service call fee

Near Rochester, NY 14620

Steve

Job Details: 03/28/2019

OVEN FRIGIDAIRE WFG715H0ES0 The ignitor lit for me on first try. Found some corrosion from over spilling near the fasteners for the burner. Removed and cleaned connections. The ignitor lit multiple times. Quoted customer for ignitor. Since the ignitor is working at the moment customer is going to monitor. Remainder of balance is 190.31 if customer proceeds with repair. ; rqstng P&A on 1 W10324262 (igntr-oven)

Near Webster, NY 14580

Dave L

Job Details: 03/28/2019

REFRIGERATOR MAYTAG MFT2776FEZ00 Fresh food evaporator was frosted over. Removed ice and moved tubing to clear the cover. Customer to monitor.

Near Rochester, NY 14612

Dave L

Job Details: 03/28/2019

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Replaced door gasket and leveled unit due to left door not sealing. Door now shuts properly.

Near Pittsford, NY 14534

Steve

Job Details: 03/28/2019

REFRIGERATOR KITCHENAID KSC24C8EYP02 Found drain plug was blocked. Removed drain plug and removed restriction. The drain tested good.

Near Rochester, NY 14612

Dave L

Job Details: 03/28/2019

REFRIGERATOR MAYTAG MBF1958FEZ01 Unit was not making nice due to a frozen fill tube. Customer has already changed the needle valve. Having customer monitor.

Near Rochester, NY 14625

Dave L

Job Details: 03/28/2019

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Unit has an incomplete frost pattern due to a low side leak. Ordering evaporator and dryer. Parts covered per KB; ordrng 1 W10836706 (evaporator) and 1 W10843121 (drier-tube)

Near Penfield, NY 14526

Dave L

Job Details: 03/28/2019

50#IM 15" FS KITCHENAID KUIC15NRTS0 Unit was disassembled upon arrival. Reassembled ice maker. Shipping new water reservoir cap to customer. ; ordrng 1 WP2185696SHIPDIRECT (SHIP DIRECT)

Near Williamson, NY 14589

Dave L

Job Details: 03/28/2019

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Called tech line. Agent requesting to change fresh food thermistor and set fridge to 38 and freezer to 2 degrees once new thermistor is installed.; ordrng 1 W10316760 (thermistor)

Near Rochester, NY 14622

Dave L

Job Details: 03/28/2019

REFRIGERATOR MAYTAG MRT118FFFH00 Unit is running warm is the fresh food section. Evaporator does not have a uniform frost pattern. Replacing evaporator.; ordrng 1 W10836706 (evaporator) and 1 W10843121 (drier-tube)

Near Rochester, NY 14625

Evan

Job Details: 03/27/2019

DRYER MAYTAG MDG308DAWW "Customer stated unit was noisy while running. Upon inspection discovered idler pulley , rollers and glides were all worn. Recommending replacement of all parts Replaced all parts Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 2 WP37001042 ROLLER and 1 WP40111201 BELT"

Near Rochester, NY 14618

Evan

Job Details: 03/27/2019

WASHER WHIRLPOOL WTW5800BW0 Customer stated unit was making grindining noise while agitating. Unit would only make noise under load. Checked for codes . Unit displaying f0e2 error code. (Oversuds) ran diagnostic cycle unit completed as it should. Ran normal cycle with load. Unit is not adding enough water. Blew on pressure hose line to confirm hose wasn't clogged. Ran deep water wash with load unit filled as it should. Suggesting to customer to use deep water wash and bulky items setting due to amount of towels they are washing. Unit testing good otherwise Have yet to collect service call feeBilling customer

Near Brockport, NY 14420

Gary

Job Details: 03/27/2019

DISHWASHER MAYTAG MDB8959SFZ4 "Replaced door seal that was leaking, checked okay.; used 1 W10300924V (GASKET) from stock"

Near Spencerport, NY 14559

Gary

Job Details: 03/27/2019

OVEN KITCHENAID KEBS109BSS00 "Thermal fuse is open, customer is familiar with repair and is replacing thermal fuse on their own. Charged service call."

Near Farmington, NY 14425

Steve

Job Details: 03/27/2019

REFRIGERATOR WHIRLPOOL WRB322DMBB The freezer evaporator has good frost pattern. The bread was a little soft. The compressor was running and turned off and back on good. The power is good. At this time the refrigerator is working as expected. The customer is going to monitor.

Near Canandaigua, NY 14424

Dave F

Job Details: 03/27/2019

MICROWAVE WHIRLPOOL WMH31017HB2 Microwave is damaged frame is bent . Microwave is unrepairable . Called techline To document SR 7724469149 . Called trade team . Documented damage.

Near Rochester, NY 14620

Gary

Job Details: 03/27/2019

DISHWASHER WHIRLPOOL WDF110PABB5 "Unit needs wash sump assy, cost of repair is more than cost of dishwasher. No repair."

Near Rochester, NY 14622

Steve

Job Details: 03/27/2019

WASHER MAYTAG MVWB725BW0 Found the rotor bolt to that holds rotor to the motor was loose causing an F51 error code. Removed rotor and added lock tight then reinstalled. Tested washer with large blanket and the washer tested good.