Near Fairport, NY 14450
Dave F
Job Details: 04/23/2019
MICROWAVE GE PSB2200NBB01 Microwave not heating up . Ordering Microwave diode WB27X10037 and magnetron WB27X26081. ; ordrng 1 WB27X10037 (diode-cable assy) and 1 WB27X26081 (magnetron)
Near Brockport, NY 14420
Gary
Job Details: 04/23/2019
DISHWASHER KITCHENAID KUDS30IXWH1 "Ordering sump assy, chopper alignment is worn and chopper will not sit properly in its slot causing loud noise when it's spinning. Ordering sump assy. Upper rack is falling out, ordering upper adjusters replaced ui with missing leds and chopper that was noisey.; rqstng P&A on 1 W10712394 (adjuster) and 1 WPW10780877 (pump&motor), dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE and 1 WPW10757217 MOTOR-PUMP"
Near Webster, NY 14580
Evan
Job Details: 04/23/2019
DRYER WHIRLPOOL MGD6630HW0 Customer stating unit is rattling and is concerned that unit is not heating correctly. Checked for error codes no codes present discovered that vent is rattling. Returning with styrofoam adhesive to address rattling issue. Unit is heating as it should due to size of drum clothes are not passing moisture sensor consistently. Suggesting customer run larger loads. ; schdld next appmnt for 4/25 THU 3-6
Near Rochester, NY 14607
Dave F
Job Details: 04/23/2019
DISHWASHER KITCHENAID 1234 Ship parts to tech; ordrng 4 W10195416V (dish rack wheel)s and 4 WPW10350401 (wheel)s
Near Macedon, NY 14502
Evan
Job Details: 04/23/2019
OVEN WHIRLPOOL WFG515S0EW1 Installing new control board due to unit failing to sense correct temperature in oven. Unit was overheating when setting bake cycle to 350. Replaced control Let unit cycle temperature and took readings. Calibrated oven down 20 degrees after monitoring temperatures Unit tested good
Near Webster, NY 14580
Evan
Job Details: 04/23/2019
RANGE WHIRLPOOL WFG540H0ES1 Replacing spark module due to unit not lighting intermittently. Replaced spark module Ran test bake cycle to 350 Unit tested good ATEC warranty for part and labor ; dspstn on spec-tagged invntry: 1 WPW10511278 MODULE-SPK
Near Rochester, NY 14611
Shaiman
Job Details: 04/23/2019
WASHER AMANA NTW4516FW3 "Bad connection from water valves to control board caused intermittent water supply. Secured connection, unit testing good."
Near Churchville, NY 14428
Shaiman
Job Details: 04/23/2019
DRYER FRIGIDAIRE GLGQ2152ES0 "Replaced idler, felt seal and rear bearing assembly. Unit testing good."
Near Pittsford, NY 14534
Steve
Job Details: 04/23/2019
MICROWAVE JENN AIR JMW2430DS01 The oven had F9 mis wired error code. Reset the power the breaker and the oven and microwave are working as expected.
Near Churchville, NY 14428
Steve
Job Details: 04/23/2019
DRYER FRIGIDAIRE GLGQ2152ES0 "Replaced idler, felt seal and rear bearing for noise while operating."
Near Rochester, NY 14620
Steve
Job Details: 04/23/2019
REFRIGERATOR FRIGIDAIRE FRT18S6AWY Condenser fan mount is loose causing a rattle noise. Secured mount to frame of unit. The refrigerator tested good
Near Penfield, NY 14526
Steve
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Customer concerned with H20 light illuminating on user interface and a loud humming noise. Reset filter light and lowered front casters to stop vibrating when unit turned on and started.
Near Churchville, NY 14428
Gary
Job Details: 04/23/2019
WASHER MAYTAG MVWB865GC0 Tightened loose cold water line on the back of the washer. That was leaking down the back of the washer.
Near Webster, NY 14580
Gary
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRF989SDAE00 Adjusted charge seemed a little low no evidence of leakage. No UV dye.
Near Webster, NY 14580
Gary
Job Details: 04/23/2019
WASHER MAYTAG MVWX700XL2 "Ran diagnostics, overload error code, ran calibration and self tests. Unit checking okay, customer is going to watch."
Near Rochester, NY 14617
Gary
Job Details: 04/23/2019
DRYER GE DHDSL46EG0WW Replaced open door switch not allowing the dryer to run.
Near Canandaigua, NY 14424
Dave F
Job Details: 04/23/2019
DRYER MAYTAG MED5630HC0 Console display was cracked replaced with new console . Tested unit . Tested good .
Near Canandaigua, NY 14424
Dave F
Job Details: 04/23/2019
DISHWASHER KITCHENAID KDTM354DSS5 Dishwasher has error code F6E1 . No water line was hooked up to dishwasher . Dishwasher was a new install . Builders are going to get ahold of the installer to get new water line hooked up .
Near Victor, NY 14564
Dave F
Job Details: 04/23/2019
DISHWASHER WHIRLPOOL KDPE234GPS0 Dishwasher not filling with water . Could here the water valve meaning its working . Found that the water was never turned on after installation. . Turned water on . Water hose was loose and leaking water . Tighten water . No leaks . Zip tied drain hose up so it wouldn't get debris backing up in drain hose .Customer just moved in to new build . Tested dishwasher in auto diagnostics. Tested good
Near Victor, NY 14564
Dave F
Job Details: 04/23/2019
WASHER WHIRLPOOL WTW6600SW2 Washer not filling correctly the pressure sensor failed . Replaced control board . Ran unit in auto diagnostics. Tested good .
Near Rochester, NY 14612
Gary
Job Details: 04/23/2019
WASHER MAYTAG MVWC416FW1 "Replaced broken agitator, washplate and bolt wasn't allowing customer to use the washer. Tested okay."
Near Fairport, NY 14450
Dave F
Job Details: 04/23/2019
WASHER WHIRLPOOL WTW4850HW1 Washer leaking . Tub has crack and that's where it's leaking from . Washer needs new tub W10371566 . Customer is going to call where it was bought it get it replaced .
Near Penfield, NY 14526
Evan
Job Details: 04/23/2019
DISHWASHER KITCHENAID KDTE254ESS2 Customer stated dishes were coming out wet. Checked for error codes no codes present. Did discover that rinse aid dispenser was empty suspecting this is contributing to issue. Ran diagnostic cycle Confirmed heater was turning on and functioning correctly. Filled rinse aid dispenser for customerRequesting that customer runs load and reports back if issue persists.
Near Webster, NY 14580
Evan
Job Details: 04/23/2019
DISHWASHER KITCHENAID KDTE104DSS1 Customer stated unit was not draining. Upon inspection discovered unit had glass inside drain pump impeller. Removed glassRan multiple test cyclesUnit now draining as it should Service call fee and labor is on Job 81209
Near Rochester, NY 14608
Evan
Job Details: 04/23/2019
RANGE HOTPOINT RGB526DEH3WW Customer stated unit will not light oven or burners. Upon inspection discovered that outlet behind stove is failing unit is not receiving power. Unit does not need spark module
Near Penfield, NY 14526
Evan
Job Details: 04/23/2019
RANGE WHIRLPOOL WEG750H0HZ0 Installing new hinge due to old hinges causing door not to seal. Installed new hinge Unit tested good
Near Rochester, NY 14625
Evan
Job Details: 04/23/2019
WASHER MAYTAG A71204 Replacing injector hose due to unit leaking from air trap on hose. Replaced hose Ran test cycle Unit tested good
Near Fairport, NY 14450
Dave F
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced left hand door due to water line freezing . Check seals . Refrigerator is sealing good . Adjusted temperatures to recommended. Tested good .
Near Rochester, NY 14606
Shaiman
Job Details: 04/23/2019
DRYER AMANA NED4655EW1 Customer concerned with dry times that are longer than usual. Failed airflow test. Suggested customer to clean vent.
Near Rochester, NY 14618
Dave L
Job Details: 04/20/2019
WASHER WHIRLPOOL WHD5090GW0 Unit displaying a main relay fault. Voltage to ACU is correct. Ordering ACU. ; ordrng 1 W11239098 (CONTROL)
Near Rochester, NY 14611
Dave L
Job Details: 04/20/2019
DISHWASHER MAYTAG MDBH979AWW3 "Unit is not draining on its own. Can canceled to drain out water. Ordering OWI based on history. ; ordrng 1 WPW10705575 (sensor), dspstn on spec-tagged invntry: 1 W10648041 VALVE"
Near Rochester, NY 14608
Evan
Job Details: 04/20/2019
RANGE HOTPOINT RGB526DEH3WW Customer stated unit will not light top burners. Suspecting spark module is failing. Ordering spark module ; ordrng 1 WB13X24323 (SPARK MODULE)
Near Penfield, NY 14526
Evan
Job Details: 04/20/2019
OVEN WHIRLPOOL WFE320M0ES2 Customer is still experiencing same issue unit is shutting bake cycle off after being in bake for over an hour. Control has already been replaced. Called tech line After speaking with tech line spoke about possible causes for issue. Tech line could not recommend any resolution for issue due to everything on unit checking out. Technician suspecting an issue with harness Ordering harness SR: 772465970; ordrng 1 W11219895 (HARNESS )
Near Rochester, NY 14621
Evan
Job Details: 04/20/2019
RANGE WHIRLPOOL WFE540H0AS0 Customer stated unit produced large popping noise while unit was in bake. Upon inspection discovered that bake element had made contact with cabinet causing issue. Unit needs bake element new thermal fuse and control Ordering all parts listed above ; ordrng 1 W10779716 (BAKE ELEMENT ) and 1 WP3196548 (THERMAL FUSE ) and 1 WPW10586737 (CONTROL )
Near Rochester, NY 14617
Evan
Job Details: 04/20/2019
DISHWASHER WHIRLPOOL GU2500XTPT3 Customer stated that 3rd level sprayer keeps falling off into rack. Upon inspection discovered that sprayer had corroded causing unit to keep falling. Also discovered that door gasket was ripped Ordering tube feed Ordering gasket ; ordrng 1 8193983 (SPINNER) and 1 W10542314 (DOOR GASKET ) and 1 WP8558964 (TUBE FEED)
Near Marion, NY 14505
Evan
Job Details: 04/20/2019
WASHER MAYTAG MVWC500VW1 Unit is now clicking after new clutch was installed. Discovered that clutch was not installed properly and damaged basket drive. Ordering basket drive ; ordrng 1 W10820043 (BRAKE DRIVE )
Near Canandaigua, NY 14424
Dave F
Job Details: 04/20/2019
REFRIGERATOR WHIRLPOOL GARF19XXYK01 Refrigerator not cooling . Compressor not turning on . Called Techline SR 7724663393 . Ordering compressor WPW10466675 Refrigerator is under warranty. 60 months parts and labor . ; ordrng 1 WPW10466675 (compressor)
Near Penfield, NY 14526
Evan
Job Details: 04/20/2019
MICROWAVE KITCHENAID KOCE507ESS06 Customer stated that latch is failing door thinks that it is open and is causing unit not to start. Upon inspection discovered that latch on right side is failing to sense when door is shut. Ordering interlock harness ; ordrng 1 W11241293 (INTERLOCK HARNESS)
Near Rochester, NY 14620
Shaiman
Job Details: 04/20/2019
DRYER WHIRLPOOL LGQ9858LW0 Blown thermal fuse caused no heat. Replaced fuse. Unit testing good.; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Pittsford, NY 14534
Dave F
Job Details: 04/20/2019
REFRIGERATOR GE ZISS480DXASS Helped Steve .
Near Fairport, NY 14450
Dave F
Job Details: 04/20/2019
OVEN GE JK3500SF3SS Oven had F96 error . Error code for fan to slow . Fan motor seized . Replaced fan motor . Tested unit . Tested good .
Near Fairport, NY 14450
Dave F
Job Details: 04/20/2019
REFRIGERATOR AMANA AFI2539ERB00 Replaced ice maker due to no functioning. Tested unit .tested good .; dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER
Near Penfield, NY 14526
Dave F
Job Details: 04/20/2019
REFRIGERATOR MAYTAG M1TXEGMYB01 Ice maker fill tube frozen. Found the water was coming in slow . Closed the self tapping water valve and reopened. Tested water flow again . It is now working as expected.
Near Fairport, NY 14450
Dave F
Job Details: 04/20/2019
COOKTOP KITCHENAID KICU509XBL00 Cooktop had thermal crack . Cooktop is covered under warranty . Replaced cook top . Charged labor and shipping . Tested unit . Tested good .
Near Fairport, NY 14450
Dave F
Job Details: 04/20/2019
REFRIGERATOR WHIRLPOOL ED20TKXFW01 Refrigerator temperature was lower then recommended turn up to recommend . Refrigerator turned on and is cooling . Checked compressor and both fans work good . Customer will monitor.
Near Hilton, NY 14468
Dave L
Job Details: 04/20/2019
DRYER MAYTAG MEDC215EW1 Checked unit for long dry times. Venting is clear and unit is getting proper voltage and heating. This is most likely a loading issue. Door catch was difficult to operate adjusted and tested.
Near Rochester, NY 14612
Dave L
Job Details: 04/20/2019
REFRIGERATOR WHIRLPOOL WRF736SDAB13 Unit was not. Oolong due to not defrosting. Found an open neutral to the defrost heater. Connector was not properly seated preventing the heater from coming on.reseated and tested in test 38. Heater came on.
Near Rochester, NY 14606
Dave L
Job Details: 04/20/2019
RANGE AMANA AGR5844VDS1 Documented fired damages. Called techline and whilpool safety.SR7724659325Email pics to Us_cxc_safety@whirlpool.com7724641369
Near Rochester, NY 14616
Dave L
Job Details: 04/20/2019
REFRIGERATOR MAYTAG MBF2258XEW6 Damper it making a noise on start up. Damper operating normally. Adjusted temp setting to mitigate noise.
Near Rochester, NY 14616
Evan
Job Details: 04/20/2019
WASHER KENMORE 110.2810231 Customer stated unit was running very loudly during spin cycle. Upon inspection discovered that upper bearing had failing causing issue. Replaced bearings and drive shaft Ran diagnostic cycle Unit tested good
Near Rochester, NY 14612
Dave L
Job Details: 04/20/2019
REFRIGERATOR MAYTAG MFF2055YEM01 Replaced defrost thermistor and cleared coil due to unit not defrosting.
Near Rochester, NY 14612
Dave L
Job Details: 04/20/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Replaced auger motor and sealed cabinet due to u it not dispensing. U it tested good.
Near Penfield, NY 14526
Evan
Job Details: 04/20/2019
DISHWASHER KITCHENAID KDTE234GPS0 Customer stated unit was dripping from corners of door. Checked for error codes. No codes present. Ran diagnostic cycle. During diagnostic cycle discovered that door gasket on left side was out of track not providing a proper seal. Also discovered that unit was. Wet soapy inside cabinet after not adding any soap during cycle. Suspecting these are causes of issue. Reseated door gasket ran multiple test cycles to clear soap out of machine. Recommend customer changing type of soap Unit tested good otherwise
Near Rochester, NY 14611
Evan
Job Details: 04/20/2019
DRYER MAYTAG MEDC465HW0 Replacing power cord due to unit having thermal event on l2 at terminal block. Replaced cord Ran test cycle Unit tested good
Near Pittsford, NY 14534
Steve
Job Details: 04/20/2019
REFRIGERATOR GE ZISS480DXASS Pulled refrigerator out and replaced condensor fan motor. The refrigerator tested good.
Near Pittsford, NY 14534
Steve
Job Details: 04/20/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Replaced main control and humidity sensor for not sensing humidity and overcooking a potato. Sr#7724660190 tested resistance and harness tested good. Tech line had me try another potato with holes in it from a fork. The microwave sensed it and tested good.
Near Rochester, NY 14610
Steve
Job Details: 04/20/2019
DISHWASHER KENMORE 66513403N410 Replace other hose and drain for not draining. The dishwasher is draining now. The disposal fills up and does not drain well. Told customer to run hot water at sink and turn on disposal for a few seconds.
Near Rochester, NY 14609
Steve
Job Details: 04/20/2019
WASHER GE NA123 Found power to motor but inverter has no power. Customer is going to repkace
Near Rochester, NY 14607
Steve
Job Details: 04/20/2019
WASHER WHIRLPOOL CAE2745FQ0 Replaced coin chute for not always activating washer. The coin chute worked five times consistently. The washer tester
Near Pittsford, NY 14534
Steve
Job Details: 04/20/2019
DISHWASHER KITCHENAID KDTE204GPS0 Replaced motor sump for power to motor but not running. The dishwasher tested good.
Near Rochester, NY 14606
Shaiman
Job Details: 04/20/2019
WASHER MAYTAG MHW5630HW0 Replaced control. Unit testing good.
Near Rochester, NY 14606
Shaiman
Job Details: 04/20/2019
DRYER WHIRLPOOL MGD5630HW0 "After further investigation, the rattling noise came from a plastic grommet on the vent. Secured grommet with a screw. Unit testing good."
Near Mendon, NY 14506
Steve
Job Details: 04/20/2019
WASHER WHIRLPOOL WFW9500TW03 Removed hair from lint trap for no draining. Found the pump was stuck on testing. Removed pump and removed debris. Reassembled and tested and the washer is working as expected.
Near Rochester, NY 14606
Shaiman
Job Details: 04/20/2019
WASHER MAYTAG MVWB765FW1 Replaced console. Unit testing good.
Near Geneseo, NY 14454
Steve
Job Details: 04/20/2019
REFRIGERATOR MAYTAG MFI2569VEM4 Replaced main control for no operation. The refrigerator tested good.
Near Mount Morris, NY 14510
Steve
Job Details: 04/20/2019
OVEN WHIRLPOOL WFG530S0ES0 Installed original gas valve from first repair for stripped threads. The range tested good.
Near Bloomfield, NY 14469
Dave F
Job Details: 04/19/2019
RANGE KITCHENAID KSDG950ESS1 Oven door not closing all the way. Found the door wasn't not put on all the way . Removed door and reseat. Door is now closing as expected.
Near Rochester, NY 14623
Shaiman
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Gasket can not be replaced. The whole door must be replaced. Ordering FF door.; ordrng 1 LW11255366 (DOOR)
Near Fairport, NY 14450
Dave F
Job Details: 04/19/2019
WASHER CROSLEY VAW3584GW1 Tub on bottom in cracked and is leaking water . Called techline SR7724650260 documented findings . Customer is going to contact company they bought unit and see if they can return it . Customer will call if wants to move on with repair . Order tub if so W10371566
Near Marion, NY 14505
Dave F
Job Details: 04/19/2019
WASHER MAYTAG MVWC500VW1 Replaced clutch due to not spinning up to speed. Tested unit . Tested good .
Near Victor, NY 14564
Dave F
Job Details: 04/19/2019
DISHWASHER KITCHENAID KDFE104DSS2 Dishwasher lights just blinking . Control lock is off. Doesn't respond to touch . Power cycled unit . No change . Unplugged user interface . Drain pump did not come on . Ordering control W10854215 and user interface WPW10537336; ordrng 1 W10854215 (cntrl-elec) and 1 WPW10537336 (panel-cntl)
Near Pittsford, NY 14534
Dave F
Job Details: 04/19/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 Replaced the right hand door for having a dent on the bottom of the unit .door seals good . Refrigerator door is missing badge after replacement. Ordering badge W10909682 . Ship to customer ; ordrng 1 W10909682 (nameplate)
Near Shortsville, NY 14548
Dave F
Job Details: 04/19/2019
DISHWASHER WHIRLPOOL WDT710PAHW1 Dishwasher had F4E3 error code . Found the washer pump was not turning on . Replaced washer pump . Tested washer in auto diagnostics. Tested good .
Near Hilton, NY 14468
Dave L
Job Details: 04/19/2019
WASHER WHIRLPOOL WTW8500BW0 Replaced valve and dispenser due to small leak. Leveled machine and added zip tie to drain hose. Unit tested good.
Near Lyons, NY 14489
Dave F
Job Details: 04/19/2019
MICROWAVE WHIRLPOOL UMV1160CB6 "Called Techline SR 7724654164 . High voltage transformer is burnt . Techline said to order transformer W10836753 , diode W10492278 , capacitor W10850446; ordrng 1 W10492278 (diode) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg)"
Near Webster, NY 14580
Dave L
Job Details: 04/19/2019
WASHER MAYTAG MVWX655DW1 Washer had bee I a flooded basement and is noisier than normal as a result of the water damage. Unit ran through diagnostics. Transmission is loud and the motor is very corroded. Not recommending a repair due to the amount of damage to the machine. Unit is operational at this time. Calibrated unit.
Near Webster, NY 14580
Dave L
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced doors due to misalignments. New doors line up much better.
Near Rochester, NY 14617
Dave L
Job Details: 04/19/2019
DRYER GE DHDSL46EG0WW Door switch is not closing. Ordering switch; ordrng 1 WE4M415 (DOOR SWITCH)
Near Webster, NY 14580
Dave L
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Icemaker fill tube is frozen and has split. ordering fill tube and returning with icemaker; ordrng 1 67006317 (tube-water) and 1 W11043013 (valve), dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"
Near Rochester, NY 14619
Evan
Job Details: 04/19/2019
WASHER KENMORE 110.2684269 Customer stated unit was not draining water. Spoke with customer about issue. Customer stated they had heavy load inside machine and machine had stopped itself while spinning. After removing clothes customer turned dial to spin again and water began to drain. Filled unit and let it begin cycle. Discovered dog agits were worn. Replaced agits. When reaching spin portion of cycle unit drained and spun out as it should. Filled and drained unit multiple times. Suspecting that unit was off balance during load this was cause for issue. Unit itself is draining as it should. Unit tested good ; used 1 80040 (DOG 4PK) from stock
Near Canandaigua, NY 14424
Dave F
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Replaced fan motor and fan blade . Tested unit . Tested good .
Near Penfield, NY 14526
Evan
Job Details: 04/19/2019
RANGE WHIRLPOOL WEG750H0HZ0 Installing new hinges due to door not shutting properly. Installed 1 new hinge other hinge is damaged. Returning 1 hinge and ordering new replacement.; ordrng 1 W11162113 (HINGE )
Near Rochester, NY 14612
Gary
Job Details: 04/19/2019
REFRIGERATOR KENMORE 106.742344 "Replaced ice maker that was not cycling, tested OK."
Near Rochester, NY 14624
Steve
Job Details: 04/19/2019
RANGE JENN AIR JGS9900CDF01 Inspected the stove top and found all the screws on the burners are seized. Explained to the customer the cost of the parts would be expensive and he is going to continue to use a lighter to light the right front burners.
Near Rochester, NY 14626
Gary
Job Details: 04/19/2019
RANGE WHIRLPOOL MGR8800FZ0 "Added ground mod, ordering probe and dsi to correct intermittent lighting and oven not holding temp..; rqstng P&A on 1 W10833885 (sensor) and 1 WPW10511278 (module-spk)"
Near Rochester, NY 14624
Steve
Job Details: 04/19/2019
50#IM 15" FS ADMIRAL NA123 Drug test done
Near Rochester, NY 14617
Steve
Job Details: 04/19/2019
RANGE WHIRLPOOL WFG550S0HZ0 Found the simmer flames on both front burners were to high causing food to burn and cook to quickly. Lowered simmer flames and the range tested good.
Near Churchville, NY 14428
Steve
Job Details: 04/19/2019
DRYER FRIGIDAIRE GLGQ2152ES0 "Found dryer squeaking. Ordering bearing kit, felt seal and idler. ; ordrng 1 131863007 (IDLER) and 1 134440200 (seal felt upper) and 1 5303281153 (bearing kit-rear)"
Near Rochester, NY 14618
Steve
Job Details: 04/19/2019
DISHWASHER KITCHENAID KDTE504DSS0 Replaced both upper rack tracks for broken racks causing upper rack to not pull out properly. The dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK
Near Rochester, NY 14623
Steve
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRT138FZDB00 Found gasket loose on fresh food door. Fastened gasket. Lowered front legs for better closing. Loosened and readjusted freezer door for proper seal.
Near Henrietta, NY 14467
Steve
Job Details: 04/19/2019
WASHER MAYTAG MHW8200FW0 Tested washer and the washer sounded normal. Put a load of wet towels in and spun out. The washer worked as expected.
Near Pittsford, NY 14534
Steve
Job Details: 04/19/2019
REFRIGERATOR GE PSW26SGPASS Replaced both fresh food thermistors for freezing in fresh food section. Customer is going to monitor.
Near Rochester, NY 14607
Dave L
Job Details: 04/19/2019
REFRIGERATOR KENMORE 253.934509 Compressor is making a slight buzzing noise on start up. Customer is not interested in repairing
Near Rochester, NY 14612
Dave L
Job Details: 04/19/2019
REFRIGERATOR MAYTAG MBR2255KES Compressor and fans running but there is no cooling. Evaporator is leaking. Quoted customer for an evaporator. Customer is going to replace.
Near Rochester, NY 14616
Dave L
Job Details: 04/19/2019
WASHER KENMORE 417.481127 Unit is not starting due to motor current error. Quoted for motor. Use to re is going to replace.
Near Rochester, NY 14616
Gary
Job Details: 04/19/2019
WASHER MAYTAG MVWB835DC3 Replaced ui that was not accepting user commands. Tested okay.
Near Fairport, NY 14450
Evan
Job Details: 04/19/2019
WASHER WHIRLPOOL WFW87HEDC1 Replacing drain pump due to impeller inside old pump breaking causing unit not to drain. Replaced drain pump Ran diagnostic cycle Unit tested good
Near Groveland, NY 14462
Steve
Job Details: 04/19/2019
WASHER MAYTAG MVWX655DW1 Replaced suspension and gearcase for tub wobbling during spin. The washer tested good.
Near Rochester, NY 14617
Gary
Job Details: 04/19/2019
RANGE WHIRLPOOL WFG361LVT1 Installed insulated harness kit and grounding screw for bake burner that wouldn't light.; dspstn on spec-tagged invntry: 1 WPW10701462 HARNESS-INSULATED
Near Walworth, NY 14568
Evan
Job Details: 04/19/2019
DISHWASHER KITCHENAID KUDS30IXBL7 Customer stated unit was overflowing coming from bottom of front door. Checked for error codes Unit displaying 4 error codes 6-4 (float switch open) 10-1(dispenser electrical problem) 6-6 ( cool water incoming ) 8-2 (drain motor electrical problem) Let unit begin diagnostic cycleWhile letting unit fill with water could see water begin to drip out from underneath door. Waited until portion of cycle where dispenser was supposed to open dispenser did not open and unit was still filling with water. Fill valve triac on control board is shorted unit will need new control board. Quoted customer for repair...W11035586 (control) $187.00Labor $74.90S&H $11.11Service Call $89.95 Tax : $29.03Total : 391.00Customer does not want to proceed at this time Collecting service call fee