Near Rochester, NY 14624
Dave F
Job Details:
04/25/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1
Error code F4E3 . Wash motor failure . Replaced motor with W11085683 . Tested unit in auto diagnostics. Tested good
Near Pittsford, NY 14534
Dave F
Job Details:
04/25/2019
DRYER MAYTAG MEDB400VQ1
Dryer door closing by itself after it opens . Leveled the dryer . Door does not close by itself anymore.
Near Fairport, NY 14450
Dave F
Job Details:
04/25/2019
OVEN WHIRLPOOL WOS97EC0HZ01
Replaced user interface and control. Due to not operating correctly or displaying right . Tested unit . Tested good .
Near Canandaigua, NY 14424
Steve
Job Details:
04/25/2019
REFRIGERATOR WHIRLPOOL GARF19XXYK01
Replaced compressor for not starting. The refrigerator tested good.
Near Fairport, NY 14450
Dave F
Job Details:
04/25/2019
MICROWAVE GE JVM1640AB004
Microwave not turning on . Checks fuse . Good . Checked power to microwave good . Checked all door switches . Tested good . Microwave needs control board . Control board is discontinued. Customer is going to look for a new unit .
Near Marion, NY 14505
Evan
Job Details:
04/25/2019
WASHER MAYTAG MVWC500VW1
Installing new drain hose due to unit leaking from old hose at drain inlet. Replaced hose Ran test cycle Unit tested good No leaks
Near Rochester, NY 14626
Gary
Job Details:
04/24/2019
WASHER WHIRLPOOL WFW9550WL00
"Door latch is not registering and unit will not start, ordering door switch.; ordrng 1 WPW10253483 (latch)"
Near Newark, NY 14513
Dave F
Job Details:
04/24/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
When opening the right hand fresh food section door you could hear a noise . Door stopper on that door was backwards . Fixed door stopper . Leveled. Refrigerator. Tightened all handles on refrigerator.left hand door has a dent on the top ridge. Ordering door W10815695; ordrng 1 W10815695 (dor-fip ss)
Near Geneva, NY 14456
Dave F
Job Details:
04/24/2019
WASHER MAYTAG MVWC565FW1
Washer leaving white residue on clothes that are air dried . Washer had a smell . Customer did run affresh through the unit . No smell after . Gave customer tips on best cycles to run washer on . No error codes . Calibrated washer . Ran in auto diagnostics tested good .
Near Rochester, NY 14623
Steve
Job Details:
04/24/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01
Replaced compressor and installed filter drier. Unit testing good.; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
Near Lyons, NY 14489
Dave F
Job Details:
04/24/2019
MICROWAVE WHIRLPOOL UMV1160CB6
"Replaced all high voltage parts for being burned . Magnetron, diode, high voltage transformer and capacitor. .tested unit . Tested good; dspstn on spec-tagged invntry: 1 W10216360 MAGNETORN"
Near Farmington, NY 14425
Dave F
Job Details:
04/24/2019
REFRIGERATOR FRIGIDAIRE FRT18S6AW8
Defrost thermostat failed . Replaced thermostat with truck stock WP4387490 . Customer will monitor ; used 1 WP4387490 (DEFROST TSTAT 50) from stock
Near Fairport, NY 14450
Dave F
Job Details:
04/24/2019
WASHER WHIRLPOOL WTW4800XQ4
Drain pump humming . Not sucking the water out . Drained water out of washer . Checked drain pump no debris inside . tried drain pump again started working . Put washer back together. Quoted customer for job to replace pump . Customer is going to see how long the washer works right now. May buy new washer .
Near Victor, NY 14564
Dave F
Job Details:
04/24/2019
DRYER WHIRLPOOL WED70HEBW
Dryer not turning on . Found the thermal fuse was blown . Replaced fuse from stock on truck WP3392519. Tested dryer . Tested good .; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Rochester, NY 14606
Gary
Job Details:
04/24/2019
WASHER WHIRLPOOL WFW75HEFW0
Repaired loose connection at the control board causing communications errors. Tests okay.
Near Rochester, NY 14612
Gary
Job Details:
04/24/2019
DRYER MAYTAG MEDX655DW1
"Reconnected loose door switch plug, unit tested okay."
Near Rochester, NY 14617
Gary
Job Details:
04/24/2019
DRYER MAYTAG MGD8200FC1
Tightened up exhaust venting exiting dryer that was vibrating.
Near Rochester, NY 14617
Gary
Job Details:
04/24/2019
DISHWASHER MAYTAG MDB8989SHZ0
"Repaired poor power connection at dishwasher junction box causing no power to the dishwasher, tested okay."
Near Webster, NY 14580
Dave L
Job Details:
04/24/2019
RANGE WHIRLPOOL RF262LXS8
Infinant switch has stuck co tacts that are illuminating w cooktop on light all he time. Ordering infinite switch ; ordrng 1 WP3149400 (switch-inf)
Near Rochester, NY 14610
Gary
Job Details:
04/24/2019
REFRIGERATOR FRIGIDAIRE FPHN2899LF3
Replaced defrost tstat that wasn't allowing the freezer to defrost causing a warm fridge. ; used 1 WP4387490 (DEFROST TSTAT 50) from stock
Near Rochester, NY 14606
Gary
Job Details:
04/24/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13
"Moved high side tube that was rattling against the compressor, checks okay."
Near Rochester, NY 14623
Steve
Job Details:
04/24/2019
WASHER MAYTAG MHW5630HW0
Took ui from machine to repair another customers washer; saved tckt
Near Rochester, NY 14611
Dave L
Job Details:
04/24/2019
DISHWASHER MAYTAG MDBH979AWW3
Replaced OWI for erratic operation.
Near Rochester, NY 14610
Steve
Job Details:
04/24/2019
REFRIGERATOR FRIGIDAIRE DGUS2645LF3
Quoted customer for ice maker and water dispenser module. Customer is going to decide is they want it repaired. ; rqstng P&A on 1 241789231 (ICEMAKER) and 1 242074223 (module-dispenser)
Near Rochester, NY 14620
Dave L
Job Details:
04/24/2019
REFRIGERATOR WHIRLPOOL GT1SHTXMT01
Frosting is freezer was caused by bin in refrigerator not allowing door to close. Customer had already corrected the issue. SC paid on 81316
Near Rochester, NY 14618
Dave L
Job Details:
04/24/2019
WASHER WHIRLPOOL WHD5090GW0
Replaced ACU due to mail relay error. Unit tested good after installation.
Near Webster, NY 14580
Dave L
Job Details:
04/24/2019
DISHWASHER KITCHENAID KDFE104HPS0
Replaced rails due to door opening during cycle.
Near Fairport, NY 14450
Evan
Job Details:
04/24/2019
DISHWASHER WHIRLPOOL WDF760SADM0
Customer unavailable for service rescheduling for May 14th. ; schdld next appmnt for 5/14 TUE !
Near Marion, NY 14505
Evan
Job Details:
04/24/2019
WASHER MAYTAG MVWC500VW1
Installed new brake drive reassembled unit. Unit is now leaking water from drain hose. Ordering drain hose ; ordrng 1 285871 (DRAIN HOSE KIT)
Near Rochester, NY 14620
Steve
Job Details:
04/24/2019
WASHER GE NA123
Landlord did not answer phone when n the way. Tennant let us in. Found the connection in the motor to the mode shifter was loose. Unplugged and plugged i. And the washer started to spin and drain. If the problem persists the motor will need to be replaced.
Near Pittsford, NY 14534
Evan
Job Details:
04/24/2019
DRYER WHIRLPOOL WED9200SQ0
Customer stated unit was stuck on sensing. Upon inspection discovered that thermal fuse had blown causing issue. Replaced fuse Vacuumed cabinet Ran test cycle Unit tested good ; used 1 WP3390719 (FUSE-THERMAL) from stock
Near Fairport, NY 14450
Evan
Job Details:
04/24/2019
DISHWASHER WHIRLPOOL WDT970SAHV0
Customer stated that unit was filling with water and draining but never dissolving soap packet. Upon inspection unit was displaying 2 error codes.F4-E3 (wash motor not running) F7-E1 (no heat ) Wash motor is failing to pump water through wash arms. No heat error code is from unit not moving water through cabinet causing heater to shut off. Replaced sump & motor Ran diagnostic cycle Unit tested good Part cost Covered Per KB ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
Near Macedon, NY 14502
Evan
Job Details:
04/24/2019
WASHER WHIRLPOOL WTW8000BW0
Unit was flashing DL error code. Upon inspection discovered that latch had broken causing error codeReplaced latch Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10619844 LATCH
Near Williamson, NY 14589
Evan
Job Details:
04/24/2019
WASHER WHIRLPOOL WTW4930XW3
Customer stated unit would not spin. Unitnwas displaying shifter fault error code. Replaced shifter ran test cycle. Unit tested good ; used 1 WPW10006355 (ACTUATOR) from stock
Near Rochester, NY 14621
Evan
Job Details:
04/24/2019
RANGE WHIRLPOOL WFE540H0AS0
Replacing bake element control board and thermal fuse due to old bake element breaking and making contact with cabinet causing unit to pop thermal fuse and short out control board. Replaced control Replaced bake element Replaced fuse Ran test bake cycle Unit tested good
Near Victor, NY 14564
Dave F
Job Details:
04/24/2019
DISHWASHER KITCHENAID KDFE104DSS2
Replaced control due to not operating. Tested unit with old user interface tested good. Tested unit in auto diagnostics. Tested good .
Near East Rochester, NY 14445
Steve
Job Details:
04/24/2019
DRYER FRIGIDAIRE FAQE7111LW0
Found motor screeching when first starting. Ordering motor and blower. Paid in full; ordrng 1 131775600 (blwr housing w/wheel) and 1 134693302 (MOTOR)
Near East Rochester, NY 14445
Steve
Job Details:
04/24/2019
WASHER MAYTAG MHW5630HW0
Replaced user interface that we got off unit at Orvilles. Unit testing good.
Near East Rochester, NY 14445
Steve
Job Details:
04/24/2019
RANGE MAYTAG MGR6600FZ
Replaced igniter due to intermittent operation. Unit testing good. ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN
Near Rochester, NY 14618
Steve
Job Details:
04/24/2019
DISHWASHER KITCHENAID KDTE104DSS1
Found the brass fitting was leaking. Replaced washer gasket. The dishwasher stopped leaking.
Near Rochester, NY 14622
Dave L
Job Details:
04/24/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB00
Replaced bins
Near Rochester, NY 14615
Dave L
Job Details:
04/24/2019
WASHER WHIRLPOOL WFW75HEFW0
Replaced ACU due to unit not going into spin. Unit tested good.
Near Rochester, NY 14617
Evan
Job Details:
04/24/2019
DISHWASHER WHIRLPOOL GU2500XTPT3
Installing new tube feed due to spinner at top splitting causing unit not to function properly. Also replacing door gasket due to old gasket ripping. Replaced tube feedReplaced gasket Ran test cycleUnit tested good
Near Rochester, NY 14612
Dave L
Job Details:
04/24/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00
Concession number wjypy00ap1 jazboard has failed preventing defrost. Replaced board. ; used 1 WPW10503278 (ADC - JAZZ) from stock
Near Rochester, NY 14611
Steve
Job Details:
04/23/2019
REFRIGERATOR FRIGIDAIRE FFHS2322MW
"Found the bottom of freezer door that holds cam is dented in and damaged. the cam and hinge need to be replaced also. Ordering door, hinge and cams. ; rqstng P&A on 2 240442706 (screw-#10-32 x 3/4)s and 1 241918001 (lower hinge) and 1 241942603 (stop-door/ff black) and 1 241990301 (bearing-hinge) and 1 242038892 (dsp door-refr)"
Near Rochester, NY 14610
Steve
Job Details:
04/23/2019
WASHER MAYTAG MVWX655DW1
Found gear case leaking. Ordering gear case; ordrng 1 W11035751 (gearcase)
Near Honeoye Falls, NY 14472
Steve
Job Details:
04/23/2019
RANGE WHIRLPOOL AGR6603SFW
Adjusted bottom drawer. Cooktop is also dented on the right side.ordering cooktop.; ordrng 1 W11213959 (COOKTOP)
Near Spencerport, NY 14559
Gary
Job Details:
04/23/2019
WASHER WHIRLPOOL MVWB835DW4
Washer is leaving whit residue on cloths ordering control kit.; ordrng 1 W11111453 (cntrl-elec)
Near Webster, NY 14580
Gary
Job Details:
04/23/2019
REFRIGERATOR WHIRLPOOL WRF992FIFM00
"Frosting fridge section, Ordering evap cover and control, unit will be defrosted when tech arrives. ; ordrng 1 W10865825 (cntrl-elec) and 1 W10889841 (cover-evap)"
Near Rochester, NY 14617
Gary
Job Details:
04/23/2019
RANGE FRIGIDAIRE FGF366DCD
"Unit has weak ignitor, ordering ignitor. ; ordrng 1 316489400 (ignitor)"
Near Rochester, NY 14616
Gary
Job Details:
04/23/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04
"Freezer light was shorted, when ff led was replaced it shorted out the supply, replaced shorted freezer led still need fridge led.; rqstng P&A on 1 WPW10515058 (light)"
Near Mendon, NY 14506
Dave F
Job Details:
04/23/2019
REFRIGERATOR KITCHENAID KRFC300ESS01
Handle on refrigerator was loose tightened handles on the whole unit . Right hand door gasket is torn needs new gasket . Ordering gasket W10830162; ordrng 1 W10830162 (gasket-fip)
Near Fairport, NY 14450
Dave F
Job Details:
04/23/2019
MICROWAVE GE PSB2200NBB01
Microwave not heating up . Ordering Microwave diode WB27X10037 and magnetron WB27X26081. ; ordrng 1 WB27X10037 (diode-cable assy) and 1 WB27X26081 (magnetron)
Near Brockport, NY 14420
Gary
Job Details:
04/23/2019
DISHWASHER KITCHENAID KUDS30IXWH1
"Ordering sump assy, chopper alignment is worn and chopper will not sit properly in its slot causing loud noise when it's spinning. Ordering sump assy. Upper rack is falling out, ordering upper adjusters replaced ui with missing leds and chopper that was noisey.; rqstng P&A on 1 W10712394 (adjuster) and 1 WPW10780877 (pump&motor), dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE and 1 WPW10757217 MOTOR-PUMP"
Near Webster, NY 14580
Evan
Job Details:
04/23/2019
DRYER WHIRLPOOL MGD6630HW0
Customer stating unit is rattling and is concerned that unit is not heating correctly. Checked for error codes no codes present discovered that vent is rattling. Returning with styrofoam adhesive to address rattling issue. Unit is heating as it should due to size of drum clothes are not passing moisture sensor consistently. Suggesting customer run larger loads. ; schdld next appmnt for 4/25 THU 3-6
Near Rochester, NY 14607
Dave F
Job Details:
04/23/2019
DISHWASHER KITCHENAID 1234
Ship parts to tech; ordrng 4 W10195416V (dish rack wheel)s and 4 WPW10350401 (wheel)s
Near Macedon, NY 14502
Evan
Job Details:
04/23/2019
OVEN WHIRLPOOL WFG515S0EW1
Installing new control board due to unit failing to sense correct temperature in oven. Unit was overheating when setting bake cycle to 350. Replaced control Let unit cycle temperature and took readings. Calibrated oven down 20 degrees after monitoring temperatures Unit tested good
Near Webster, NY 14580
Evan
Job Details:
04/23/2019
RANGE WHIRLPOOL WFG540H0ES1
Replacing spark module due to unit not lighting intermittently. Replaced spark module Ran test bake cycle to 350 Unit tested good ATEC warranty for part and labor ; dspstn on spec-tagged invntry: 1 WPW10511278 MODULE-SPK
Near Rochester, NY 14611
Shaiman
Job Details:
04/23/2019
WASHER AMANA NTW4516FW3
"Bad connection from water valves to control board caused intermittent water supply. Secured connection, unit testing good."
Near Churchville, NY 14428
Shaiman
Job Details:
04/23/2019
DRYER FRIGIDAIRE GLGQ2152ES0
"Replaced idler, felt seal and rear bearing assembly. Unit testing good."
Near Pittsford, NY 14534
Steve
Job Details:
04/23/2019
MICROWAVE JENN AIR JMW2430DS01
The oven had F9 mis wired error code. Reset the power the breaker and the oven and microwave are working as expected.
Near Churchville, NY 14428
Steve
Job Details:
04/23/2019
DRYER FRIGIDAIRE GLGQ2152ES0
"Replaced idler, felt seal and rear bearing for noise while operating."
Near Rochester, NY 14620
Steve
Job Details:
04/23/2019
REFRIGERATOR FRIGIDAIRE FRT18S6AWY
Condenser fan mount is loose causing a rattle noise. Secured mount to frame of unit. The refrigerator tested good
Near Penfield, NY 14526
Steve
Job Details:
04/23/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02
Customer concerned with H20 light illuminating on user interface and a loud humming noise. Reset filter light and lowered front casters to stop vibrating when unit turned on and started.
Near Churchville, NY 14428
Gary
Job Details:
04/23/2019
WASHER MAYTAG MVWB865GC0
Tightened loose cold water line on the back of the washer. That was leaking down the back of the washer.
Near Webster, NY 14580
Gary
Job Details:
04/23/2019
REFRIGERATOR WHIRLPOOL WRF989SDAE00
Adjusted charge seemed a little low no evidence of leakage. No UV dye.
Near Webster, NY 14580
Gary
Job Details:
04/23/2019
WASHER MAYTAG MVWX700XL2
"Ran diagnostics, overload error code, ran calibration and self tests. Unit checking okay, customer is going to watch."
Near Rochester, NY 14617
Gary
Job Details:
04/23/2019
DRYER GE DHDSL46EG0WW
Replaced open door switch not allowing the dryer to run.
Near Canandaigua, NY 14424
Dave F
Job Details:
04/23/2019
DRYER MAYTAG MED5630HC0
Console display was cracked replaced with new console . Tested unit . Tested good .
Near Canandaigua, NY 14424
Dave F
Job Details:
04/23/2019
DISHWASHER KITCHENAID KDTM354DSS5
Dishwasher has error code F6E1 . No water line was hooked up to dishwasher . Dishwasher was a new install . Builders are going to get ahold of the installer to get new water line hooked up .
Near Victor, NY 14564
Dave F
Job Details:
04/23/2019
DISHWASHER WHIRLPOOL KDPE234GPS0
Dishwasher not filling with water . Could here the water valve meaning its working . Found that the water was never turned on after installation. . Turned water on . Water hose was loose and leaking water . Tighten water . No leaks . Zip tied drain hose up so it wouldn't get debris backing up in drain hose .Customer just moved in to new build . Tested dishwasher in auto diagnostics. Tested good
Near Victor, NY 14564
Dave F
Job Details:
04/23/2019
WASHER WHIRLPOOL WTW6600SW2
Washer not filling correctly the pressure sensor failed . Replaced control board . Ran unit in auto diagnostics. Tested good .
Near Rochester, NY 14612
Gary
Job Details:
04/23/2019
WASHER MAYTAG MVWC416FW1
"Replaced broken agitator, washplate and bolt wasn't allowing customer to use the washer. Tested okay."
Near Fairport, NY 14450
Dave F
Job Details:
04/23/2019
WASHER WHIRLPOOL WTW4850HW1
Washer leaking . Tub has crack and that's where it's leaking from . Washer needs new tub W10371566 . Customer is going to call where it was bought it get it replaced .
Near Penfield, NY 14526
Evan
Job Details:
04/23/2019
DISHWASHER KITCHENAID KDTE254ESS2
Customer stated dishes were coming out wet. Checked for error codes no codes present. Did discover that rinse aid dispenser was empty suspecting this is contributing to issue. Ran diagnostic cycle Confirmed heater was turning on and functioning correctly. Filled rinse aid dispenser for customerRequesting that customer runs load and reports back if issue persists.
Near Webster, NY 14580
Evan
Job Details:
04/23/2019
DISHWASHER KITCHENAID KDTE104DSS1
Customer stated unit was not draining. Upon inspection discovered unit had glass inside drain pump impeller. Removed glassRan multiple test cyclesUnit now draining as it should Service call fee and labor is on Job 81209
Near Rochester, NY 14608
Evan
Job Details:
04/23/2019
RANGE HOTPOINT RGB526DEH3WW
Customer stated unit will not light oven or burners. Upon inspection discovered that outlet behind stove is failing unit is not receiving power. Unit does not need spark module
Near Penfield, NY 14526
Evan
Job Details:
04/23/2019
RANGE WHIRLPOOL WEG750H0HZ0
Installing new hinge due to old hinges causing door not to seal. Installed new hinge Unit tested good
Near Rochester, NY 14625
Evan
Job Details:
04/23/2019
WASHER MAYTAG A71204
Replacing injector hose due to unit leaking from air trap on hose. Replaced hose Ran test cycle Unit tested good
Near Fairport, NY 14450
Dave F
Job Details:
04/23/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Replaced left hand door due to water line freezing . Check seals . Refrigerator is sealing good . Adjusted temperatures to recommended. Tested good .
Near Rochester, NY 14606
Shaiman
Job Details:
04/23/2019
DRYER AMANA NED4655EW1
Customer concerned with dry times that are longer than usual. Failed airflow test. Suggested customer to clean vent.
Near Rochester, NY 14618
Dave L
Job Details:
04/20/2019
WASHER WHIRLPOOL WHD5090GW0
Unit displaying a main relay fault. Voltage to ACU is correct. Ordering ACU. ; ordrng 1 W11239098 (CONTROL)
Near Rochester, NY 14611
Dave L
Job Details:
04/20/2019
DISHWASHER MAYTAG MDBH979AWW3
"Unit is not draining on its own. Can canceled to drain out water. Ordering OWI based on history. ; ordrng 1 WPW10705575 (sensor), dspstn on spec-tagged invntry: 1 W10648041 VALVE"
Near Rochester, NY 14608
Evan
Job Details:
04/20/2019
RANGE HOTPOINT RGB526DEH3WW
Customer stated unit will not light top burners. Suspecting spark module is failing. Ordering spark module ; ordrng 1 WB13X24323 (SPARK MODULE)
Near Penfield, NY 14526
Evan
Job Details:
04/20/2019
OVEN WHIRLPOOL WFE320M0ES2
Customer is still experiencing same issue unit is shutting bake cycle off after being in bake for over an hour. Control has already been replaced. Called tech line After speaking with tech line spoke about possible causes for issue. Tech line could not recommend any resolution for issue due to everything on unit checking out. Technician suspecting an issue with harness Ordering harness SR: 772465970; ordrng 1 W11219895 (HARNESS )
Near Rochester, NY 14621
Evan
Job Details:
04/20/2019
RANGE WHIRLPOOL WFE540H0AS0
Customer stated unit produced large popping noise while unit was in bake. Upon inspection discovered that bake element had made contact with cabinet causing issue. Unit needs bake element new thermal fuse and control Ordering all parts listed above ; ordrng 1 W10779716 (BAKE ELEMENT ) and 1 WP3196548 (THERMAL FUSE ) and 1 WPW10586737 (CONTROL )
Near Rochester, NY 14617
Evan
Job Details:
04/20/2019
DISHWASHER WHIRLPOOL GU2500XTPT3
Customer stated that 3rd level sprayer keeps falling off into rack. Upon inspection discovered that sprayer had corroded causing unit to keep falling. Also discovered that door gasket was ripped Ordering tube feed Ordering gasket ; ordrng 1 8193983 (SPINNER) and 1 W10542314 (DOOR GASKET ) and 1 WP8558964 (TUBE FEED)
Near Marion, NY 14505
Evan
Job Details:
04/20/2019
WASHER MAYTAG MVWC500VW1
Unit is now clicking after new clutch was installed. Discovered that clutch was not installed properly and damaged basket drive. Ordering basket drive ; ordrng 1 W10820043 (BRAKE DRIVE )
Near Canandaigua, NY 14424
Dave F
Job Details:
04/20/2019
REFRIGERATOR WHIRLPOOL GARF19XXYK01
Refrigerator not cooling . Compressor not turning on . Called Techline SR 7724663393 . Ordering compressor WPW10466675 Refrigerator is under warranty. 60 months parts and labor . ; ordrng 1 WPW10466675 (compressor)
Near Penfield, NY 14526
Evan
Job Details:
04/20/2019
MICROWAVE KITCHENAID KOCE507ESS06
Customer stated that latch is failing door thinks that it is open and is causing unit not to start. Upon inspection discovered that latch on right side is failing to sense when door is shut. Ordering interlock harness ; ordrng 1 W11241293 (INTERLOCK HARNESS)
Near Rochester, NY 14620
Shaiman
Job Details:
04/20/2019
DRYER WHIRLPOOL LGQ9858LW0
Blown thermal fuse caused no heat. Replaced fuse. Unit testing good.; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Pittsford, NY 14534
Dave F
Job Details:
04/20/2019
REFRIGERATOR GE ZISS480DXASS
Helped Steve .
Near Fairport, NY 14450
Dave F
Job Details:
04/20/2019
OVEN GE JK3500SF3SS
Oven had F96 error . Error code for fan to slow . Fan motor seized . Replaced fan motor . Tested unit . Tested good .
Near Fairport, NY 14450
Dave F
Job Details:
04/20/2019
REFRIGERATOR AMANA AFI2539ERB00
Replaced ice maker due to no functioning. Tested unit .tested good .; dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER
Near Penfield, NY 14526
Dave F
Job Details:
04/20/2019
REFRIGERATOR MAYTAG M1TXEGMYB01
Ice maker fill tube frozen. Found the water was coming in slow . Closed the self tapping water valve and reopened. Tested water flow again . It is now working as expected.
Near Fairport, NY 14450
Dave F
Job Details:
04/20/2019
COOKTOP KITCHENAID KICU509XBL00
Cooktop had thermal crack . Cooktop is covered under warranty . Replaced cook top . Charged labor and shipping . Tested unit . Tested good .
Near Fairport, NY 14450
Dave F
Job Details:
04/20/2019
REFRIGERATOR WHIRLPOOL ED20TKXFW01
Refrigerator temperature was lower then recommended turn up to recommend . Refrigerator turned on and is cooling . Checked compressor and both fans work good . Customer will monitor.
Near Hilton, NY 14468
Dave L
Job Details:
04/20/2019
DRYER MAYTAG MEDC215EW1
Checked unit for long dry times. Venting is clear and unit is getting proper voltage and heating. This is most likely a loading issue. Door catch was difficult to operate adjusted and tested.
Near Rochester, NY 14612
Dave L
Job Details:
04/20/2019
REFRIGERATOR WHIRLPOOL WRF736SDAB13
Unit was not. Oolong due to not defrosting. Found an open neutral to the defrost heater. Connector was not properly seated preventing the heater from coming on.reseated and tested in test 38. Heater came on.
Near Rochester, NY 14606
Dave L
Job Details:
04/20/2019
RANGE AMANA AGR5844VDS1
Documented fired damages. Called techline and whilpool safety.SR7724659325Email pics to Us_cxc_safety@whirlpool.com7724641369