Near Rochester, NY 14625
Dave L
Job Details: 05/13/2019
REFRIGERATOR AMANA AFD2535FES Found unit with no power. No voltage to jazz board. Pulled unit out and found that the plug was not making contact in the receptacle because the put.et was cracked. Moved cord to another plug. Unit began cooling. Recommending that that customer have a licensed electrician replace the outlet.
Near Fairport, NY 14450
Evan
Job Details: 05/13/2019
WASHER MAYTAG MVWB766FW1 Customer stating unit is squeaking while in spin and agitate. Checked for error codes no codes present Ran diagnostic cycle During agitation portion of cycle could hear bearing inside gear case causing squeaking sound. Ordering gear case ; ordrng 1 W10811956 (GEARCASE)
Near Rochester, NY 14611
Evan
Job Details: 05/13/2019
RANGE FRIGIDAIRE FFGF3054TWA "Customer stated that unit would not run a bake cycle. Set unit to 350 attempted to run test bake cycle. Ignitor was failing to glow when starting bake. Checked voltage at ignitor. Ignitor was receiving 120v. Broil is working as it should. Handle on front of oven is also broken.Ordering ignitor ,handle and handle screws ; ordrng 2 316433300 (HANDLE SCREW)s and 1 316489403 (IGNITOR ) and 1 5304507385 (HANDLE )"
Near Rochester, NY 14610
Dave F
Job Details: 05/13/2019
VAN FORD TRANSIT CONNECT Truck inspected
Near Pittsford, NY 14534
Steve
Job Details: 05/13/2019
DRYER MAYTAG MEDC300XW1 "Replaced rollers,idler and belt with maintenance kit for noise. Cleaned dryer and it tested good. ; used 1 4392065 (REPAIR KIT) from stock"
Near Rochester, NY 14625
Dave F
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Ice maker fill tube frozen . Unfroze tube . Tested water flow . Has good flow . Adjusted the icemaker and ran through cycle . Tested good .
Near Rochester, NY 14616
Gary
Job Details: 05/13/2019
RANGE WHIRLPOOL JDS9860AAP "Unit has an open bake element, ordering element.; ordrng 1 WP74010750 (element)"
Near Rochester, NY 14610
Dave F
Job Details: 05/13/2019
DRYER MAYTAG MEDB766FW0 Dryer not turning on. Found no power going to dryer . Checked breaker box. Breaker for dryer was tripped . Flipped back on . Tested unit . Tested good
Near Rochester, NY 14616
Gary
Job Details: 05/13/2019
DRYER FRIGIDAIRE n/a "Blower is broken, ordering blower, Quoted 104.65; ordrng 1 131775600 (blwr housing w/wheel)"
Near Rochester, NY 14617
Dave L
Job Details: 05/13/2019
DISHWASHER MAYTAG MDB8959SFZ4 Pre ordered adjusters.; ordrng 1 WPW10251047 (cover) and 2 WPW10627763 (adjuster)s and 1 WPW10740408 (adjuster) and 1 WPW10740410 (adjuster)
Near Pittsford, NY 14534
Steve
Job Details: 05/13/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Removed cover to evaporator in fresh food section and it was still full of ice. Removed ice and tested refrigerator in diagnostics. The frost pattern was good in test 4. The evaporator cover had black residue on inside of it. Showed customer. Replaced evaporator cover.
Near Rochester, NY 14618
Evan
Job Details: 05/13/2019
WASHER KENMORE 110.450914 Customer stated items were coming out wet at end of cycle. Ran diagnostic test no codes were present. Unit completed cycle as it should. Ran express wash 30 min cycle to observe unit and confirm unit was spinning out correctly. Watched unit as it progressed through cycle. Unit finished cycle and spun out correctly. Could not replicate issue at this time. Unit tested good ATEC warranty
Near Rochester, NY 14617
Dave L
Job Details: 05/13/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Replaced control and sump due to intermittent motor operation. The new wash motor failed during first test. Windings opened with an electrical smell. Reordering wash motor. Left breaker to the unit off. ; ordrng 1 WPW10605057 (pump and motor assy)
Near Webster, NY 14580
Evan
Job Details: 05/13/2019
WASHER ROPER RTW4641BQ0 Customer stated unit would not drain or finish cycle. Upon inspection discovered that drain pump impeller was seized due to debris in pump. Cleared pump ran multiple test cycles Unit tested good If issue persists tech is recommending replacement of pump WPW10276397 (pump
Near Avon, NY 14414
Steve
Job Details: 05/13/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 S16360 the evaporator frosted/iced up causing warm temps in refrigerator. Moved thermistor to proper position and caulked frame that meets the cabinet to stop warm air from entering refrigerator.
Near Rochester, NY 14615
Shaiman
Job Details: 05/13/2019
WASHER MAYTAG MVWC565FW1 "Customer concerned that the unit still won’t finish cycles, water is not coming out the drain hose, and is leaking significant amounts of water. Put unit into auto test during last visits and water drained fine. F0E2 F7E7 codes and large amount of water on the floor upon arrival. Demonstrated filling and draining of machine 3 times in manual diagnostics and ran auto test twice in front of customer. Water level on floor did not change which was observed and confirmed by both house residents. Tech line agent suggests the use of too much detergent will cause unit to not drain completely which then puts a harsh load on the motor, resulting in the corresponding error codes. As for the water, could not detect any signs of leakage from the unit. Suspecting water is coming from house foundation. Suggested customer to use reasonable amount of HE detergent and wash smaller loads. Customer monitor.SR: 7724809242"
Near Webster, NY 14580
Dave L
Job Details: 05/13/2019
MICROWAVE KITCHENAID KMHS120ESS7 Unit is not heating due to a failed magnetron. Ordering magnetron. ; ordrng 1 W10818686 (magnetron)
Near Canandaigua, NY 14424
Dave F
Job Details: 05/13/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced mullin for not springing back .tested unit . Tested good .
Near Clifton Springs, NY 14432
Dave F
Job Details: 05/13/2019
DRYER WHIRLPOOL MGDC215EW1 Thermal fuse is blown and dryer is not heating . Replaced fuse . Tested unit . Tested good .; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Pittsford, NY 14534
Dave F
Job Details: 05/13/2019
DRYER WHIRLPOOL MGDC300XW1 Replaced thermal cut off . Due to no heat. Tested unit . Tested good . Customer needs to get vents cleaned .. tax exempt
Near Pittsford, NY 14534
Dave F
Job Details: 05/13/2019
DRYER WHIRLPOOL WED9200SQ0 "Replaced thermal cutoff , element and thermal fuse due to no operation, tested unit . Tested good.; used 1 280148 (CUTOFF -TML), and 1 WP3392519 (FUSE-THERMAL) from stock"
Near Rochester, NY 14620
Steve
Job Details: 05/13/2019
DRYER WHIRLPOOL LE6150XSW0 Found the thermostat on the element is broken. Quoted customer ; rqstng P&A on 1 WP3390291 (thrmst-fix)
Near Rochester, NY 14625
Evan
Job Details: 05/13/2019
WASHER WHIRLPOOL GHW9150PW0 Replacing pressure switch due to unit not filing after initial wash cycle. Unit would fill when cycle started but when progressing to rinse cycle would flash FH error code. Replaced switchRan normal/causal cycle to confirm function unit completed cycle as it should Unit tested good
Near Williamson, NY 14589
Evan
Job Details: 05/13/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated that unit was not powering up or running cycle. Checked for voltage at power supply behind kick panel unit was receiving 120v. Removed door panel to inspect control. Upon inspection discovered that connecter for power supply had become unseated causing unit not to run. Reseated connector and reinstalled connector mount at bottom of control. Ran test cycle Unit tested good
Near Williamson, NY 14589
Evan
Job Details: 05/13/2019
DRYER WHIRLPOOL WGD5620HW0 Customer stated unit was rattling very loudly since last repair. Upon inspection discovered that ignitor bracket was hitting up against tube that gas flows through to ignitor. Was able to bend bracket back from tube. Ran test cycle for customer Unit tested good
Near Sodus, NY 14551
Evan
Job Details: 05/13/2019
DISHWASHER KITCHENAID KDFE104DWH1 Customer stated that unit was not filling with water. Checked for error codes. Unit displaying 6-4 float switch open. Inspected float discovered float was sticking due to debris under float. Cleared debris Ran diagnostic cycle Unit tested good
Near Rochester, NY 14625
Dave F
Job Details: 05/13/2019
DISHWASHER WHIRLPOOL MDB8959SBS2 Rinse aid cap is missing . Customer would like one to be ordered and sent to them.; ordrng 1 WPW10524922 (cap)
Near Spencerport, NY 14559
Gary
Job Details: 05/13/2019
WASHER AMANA NTW4516FW3 Unit was drained improperly causing water to empty out during wash which in turn caused a long fill no fill error code. Pictures attached of drain. Advised customer to have drain repaired to proper installation instructions.
Near Victor, NY 14564
Dave F
Job Details: 05/13/2019
RANGE WHIRLPOOL WEG730H0DS0 F8E0 error code . Cooling fan not operating. Found the sensor on the fan has failed . Ordering new fan W11107275; ordrng 1 W11107275 (fan-blwr)
Near Rochester, NY 14610
Gary
Job Details: 05/13/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 "Repaired split line in water reservoir causing water to spray all over when water was turned on, checked okay."
Near Canandaigua, NY 14424
Dave F
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL KFFS20EYBL00 Thermistor has failed and there is a service pointer . Ordering the kit for the part W10902214; rqstng P&A on 1 W10902214 (thermistor)
Near Rochester, NY 14617
Gary
Job Details: 05/13/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced lower door seal that was leaking. Tested okay.
Near Rochester, NY 14611
Evan
Job Details: 05/13/2019
WASHER WHIRLPOOL WFW75HEFW0 Customer stated unit is flashing f3e1 error code. Upon inspection checked for codes unit was displaying f3e1 error code for water level error. Ran diagnostic cycle. During beginning of cycle could hear cold water valve attempting to actuate but never filling. Valve is stuck closed. Ordering water valve and pressure sensor ; ordrng 1 W10599356 (VALVE ) and 1 WPW10448876 (PRESSURE SENSOR )
Near Rochester, NY 14616
Gary
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 Replaced inoperable cold control causing no cool.
Near Honeoye Falls, NY 14472
Steve
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Replaced main control for not sending unit into defrost. The customer is going to monitor.
Near Victor, NY 14564
Steve
Job Details: 05/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Found the lever switch on the ice maker emitter was pushed behind cover. Removed cover and repositioned the switch. Tested emitter/receiver and they worked as expected.
Near Victor, NY 14564
Steve
Job Details: 05/13/2019
REFRIGERATOR MAYTAG MFF2558VEM10 Replaced ice maker for arm not staying in and making to much ice. The ice maker tested good. ; used 1 W10884390 (ICEMAKER) from stock
Near Fairport, NY 14450
Steve
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced fresh food section. Led light for strobing light. The light tested good
Near Rochester, NY 14609
Shaiman
Job Details: 05/13/2019
DRYER AMANA NGD7300WW1 "Unit would not heat. Thermal fuse tested bad. Replaced fuse, unit testing good.; used 1 WP3392519 (FUSE-THERMAL) from stock"
Near Rochester, NY 14617
Shaiman
Job Details: 05/13/2019
DRYER WHIRLPOOL WED7500GW0 Replaced all door parts. Unit testing good.
Near Spencerport, NY 14559
Gary
Job Details: 05/13/2019
RANGE KITCHENAID KGRS505XSS01 Replaced door gasket that wasn't sealing the lower oven and causing erratic temperatures. Tests okay.
Near Hilton, NY 14468
Dave L
Job Details: 05/13/2019
DRYER MAYTAG MGDC400VW0 Unit is not heating due to an open thermal fuse. ; used 1 WP3390719 (FUSE-THERMAL) from stock
Near Webster, NY 14580
Evan
Job Details: 05/13/2019
DISHWASHER WHIRLPOOL WDF520PADW7 Customer stated unit was running but not washing dishes. Checked for error codes unit was displaying code 7-1 no heat. Ran diagnostic cycle could hear wash motor running but diverter is failing. Only lower wash arms is spraying. Ordering sump & motor ; ordrng 1 W11025157 (SUMP & MOTOR )
Near Webster, NY 14580
Dave L
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Defrost drain was plugged causing a leak in the ff section. Removed ice and cleaned tube.
Near Rochester, NY 14609
Dave L
Job Details: 05/13/2019
WASHER WHIRLPOOL WTW4616FW2 U it is not sensing water level correctly due to I. Incorrectly installed drain hose. Hose is connected to an extent soon which is sealed into a floor drain with no air gap. U it needs to be drained into a standpipe with an air gap.
Near Rochester, NY 14606
Gary
Job Details: 05/13/2019
DISHWASHER KITCHENAID KOSE500ESS03 "Light flickering in oven, relay not latching fully on control board,ordering control.; ordrng 1 W11179310 (cntrl-elec)"
Near Rochester, NY 14610
Dave L
Job Details: 05/13/2019
FREEZER WHIRLPOOL WRB329DMBW00 Defrost drain had insulation stuck in it allowing water to accumulate in the freezer. Cleared drain
Near North Chili, NY 14514
Shaiman
Job Details: 05/13/2019
DRYER MAYTAG MEDB835DW3 Replaced drum and support unit testing good.
Near Rush, NY 14543
Gary
Job Details: 05/13/2019
RANGE AMANA AGR6603SFS1 "Front left burner not lighting consistently, ordering front burner.; ordrng 1 WPW10515455 (burnr-head)"
Near Rochester, NY 14618
Gary
Job Details: 05/13/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "Repaired binding water dispenser paddle, ordering Mullion flipper to replace sticking, binding mullion flipper.; ordrng 1 W10806457 (rail-mulln)"
Near Rochester, NY 14619
Dave L
Job Details: 05/13/2019
OVEN WHIRLPOOL WOS72EC0HS01 Replaced UI due to fading display.
Near Fairport, NY 14450
Steve
Job Details: 05/13/2019
REFRIGERATOR GE PFS22SISASS Replaced main control for burn spot and back of j16 relay and not cooling. The refrigerator is cooling and checks good; dspstn on spec-tagged invntry: 1 WR55X10942P CONTROL
Near Webster, NY 14580
Evan
Job Details: 05/13/2019
DRYER WHIRLPOOL MGDC465HW0 Customer stated unit was not heating. Removed cover on window used to observe flame. Could see that gas coil was unplugged through Window. Reseated connector on to coil. Ran test cycle unit is heating as it should. Unit tested good
Near Penfield, NY 14526
Evan
Job Details: 05/13/2019
COOKTOP GE JGP932BEC2BB Replacing Harness due to right front burner failing to light. Replaced harness tested burner. Burner tested good
Near Fairport, NY 14450
Steve
Job Details: 05/13/2019
REFRIGERATOR GE PFS22MIWABB "Customer complaining of varying/warm temps in refrigerator. The user interface read 6 degrees but freezer is-3. The fresh food section hi read 49 and it is 32 in ff section. There is Ice in the ice bin. Quoted customer for main control and thermistors. ; rqstng P&A on 2 WR55X10025 (sensor,temp ff)s and 1 WR55X10942P (CONTROL ), states that autho needed"
Near Hamlin, NY 14464
Gary
Job Details: 05/13/2019
REFRIGERATOR FRIGIDAIRE FGHN2866PF1 "Defrosted and unplugged drain line to the evaporation pan, tested okay."
Near Rochester, NY 14616
Dave L
Job Details: 05/13/2019
WASHER MAYTAG MVWX655EW1 U it was getting off balance due to a stripped hub. Replaced hub. Unit tested good. ; used 1 W10528947 (HUB) from stock
Near North Chili, NY 14514
Shaiman
Job Details: 05/13/2019
DISHWASHER MAYTAG MDB8959SBS1 Replaced spinner unit testing good.
Near Rochester, NY 14607
Evan
Job Details: 05/13/2019
DISHWASHER MAYTAG MDB8949SBW0 Customer stated that unit was not drying dishes. Upon inspection checked for error codes. Unit was displaying code 6-6 (cool water entering machine) ran diagnostic cycle. Unit completed cycle as it should. Also discovered that rinse aid dispenser was empty filled dispenser and adjusted dial. Spoke with customer about running hot water at sink before filling unit. Unit itself tested good
Near Rochester, NY 14624
Gary
Job Details: 05/13/2019
DRYER WHIRLPOOL WED4850HW0 "New drum is warped and not riding on the felt glides correctly, ordering new inner drum; ordrng 1 W10899578 (drum)"
Near Rochester, NY 14612
Dave L
Job Details: 05/13/2019
DISHWASHER MAYTAG MDB7749SBW0 Unit is leaking due to upper spray arm not spinning. Ordering sprayer and track stop. ; rqstng P&A on 1 WPW10082841 (arm-spray) and 1 WPW10508950 (stop)
Near Rochester, NY 14612
Dave L
Job Details: 05/13/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 Unit is not making ice. Rechecked temps. Freezer temp was at 20 on arrival. Icebox temp at 30. Ordering three way valve due to inconsistent cooling per techline.; ordrng 1 W11036448 (solenoid) and 1 WPW10143759 (dryer)
Near Rochester, NY 14611
Evan
Job Details: 05/13/2019
WASHER WHIRLPOOL WFW75HEFW0 Replacing water valve due to cold water failing to fill machine when actuating cold side of valve. Replaced valve. Ran test cycle. Valve now functioning as it should Unit tested good
Near Penfield, NY 14526
Evan
Job Details: 05/13/2019
OVEN WHIRLPOOL WFE320M0ES2 Customer is still experiencing same issue as before. Unit is shutting itself off after oven being on for 3+ hours. Unit will shut off bake cycle but power to oven will remain. Unit will still display time but bake cycle will cancel it self out. Called tech line to document issue SR: 7724659750Tech line suggesting going over use and care of unit to ensure customer is setting bake setting correctly with timer
Near Ontario, NY 14519
Dave L
Job Details: 05/13/2019
DISHWASHER JENN AIR JDB9800CWP2 "Replaced upper rack tracks that were broken. Adjusted clip has snapped. Shipping adjuster clips to customer. ; ordrng 2 WPW10546503SHIPDIRECT (SHIP DIRECT)s, used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Near Rochester, NY 14609
Dave F
Job Details: 05/13/2019
WASHER GE GNW128PSM0WW Washer not starting cycle . Found the washer just has one water hose & it was connected to the hot water valve. No error codes. Customer was attempting to do washes just on cold cycles and since the unit could not receive adequate water it was malfunctioning. Moved inlet hose to cold water valve & instructed customer to change hose to corresponding valve when attempting to change wash temp. Unit testing good.
Near Rochester, NY 14607
Dave L
Job Details: 05/13/2019
RANGE GE DSS25KSRESS Evaporator fan is not turning ordering fan and control; ordrng 1 WR55X10942P (CONTROL) and 1 WR60X10185 (motor evap dc)
Near Henrietta, NY 14467
Steve
Job Details: 05/13/2019
REFRIGERATOR AMANA ABB2224BRW00 Checked Temps and the fresh food section was 41 and freezer was good. Customer had set unit to armrest setting. Adjusted Temps in fresh food section and customer is going to monitor.
Near Pittsford, NY 14534
Steve
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRS322FDAW04 Replaced main light in fresh food section on top of liner for strobing lights. The light tested good
Near Webster, NY 14580
Dave F
Job Details: 05/13/2019
WASHER FRIGIDAIRE FAFW3511KW0 E11 error code long fill . Ran washer in diagnostics. Tested unit part to the unit . When the hot water valve turned on there was no water coming in. Turned on water valve . Tested unit in every function . Tested good .
Near Ontario, NY 14519
Dave F
Job Details: 05/13/2019
REFRIGERATOR KITCHENAID KRFC302ESS0 Freezer door handle is loose . Tightened handle . Tested unit . Tested good .
Near Rochester, NY 14618
Steve
Job Details: 05/13/2019
DRYER MAYTAG MDG4000AWW Found idler is squealing. Ordering idler and rollers for noise; ordrng 2 12001541 (bearing & roller asy)s and 1 WP6-3700340 (bearing)
Near Spencerport, NY 14559
Gary
Job Details: 05/13/2019
FREEZER WHIRLPOOL WRF535SWHB00 "Top of freezer door is warped and causing frost buildup in the freezer, ordering freezer door.; ordrng 1 W10864992 (dor-fip)"
Near Webster, NY 14580
Evan
Job Details: 05/13/2019
DISHWASHER KITCHENAID KDTE104ESS4 Replacing control due to original control being incorrect control for machine. Replaced control ran diagnostic cycle Unit tested good
Near Webster, NY 14580
Evan
Job Details: 05/13/2019
WASHER FRIGIDAIRE ATF7000ES1 Customer stated that unit was very noisy while in spin. Upon inspection discovered that bearing inside drum had worn causing unit to produce noise. Quoted customer to replace drum. 137105900 (drum) $314.00Labor $134.95S&H $11.11Service call $89.95 Tax $44.08Total $594.09Customer doesn’t not want to proceed at this time. Collecting service call fee
Near Rochester, NY 14617
Dave L
Job Details: 05/13/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Installed wash motor. Unit tested ok.
Near Rochester, NY 14617
Dave L
Job Details: 05/13/2019
WASHER WHIRLPOOL WTW6600SW2 "Replaced struts that were worn, bent, and allowing basket to bounce. Atec warranty"
Near Webster, NY 14580
Dave L
Job Details: 05/13/2019
FREEZER WHIRLPOOL WZF34X20DW01 Replaced evaporator and co press or due to u it not cooling. Unit began cooling after install.
Near Fairport, NY 14450
Dave F
Job Details: 05/13/2019
REFRIGERATOR KITCHENAID KRMF706EBS00 Refrigerator freezer all frosted up . Defrost not working. Tested fresh food and freezer thermistors .tested good . Tested evap fans . Tested good . Tested defrost thermistor .tested good .Called Techline SR 7724816078 .techline said to replace user interface. Ordering part W10894103; rqstng P&A on 1 W10894103 (cntrl-elec)
Near Webster, NY 14580
Dave L
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL GX5FHTXVB01 Unit was not cooling due to the compressor relay sticking on the control board. Replaced control board and removed frost accumulation from the evaporator. Customer to monitor. ; used 1 WPW10503278 (ADC - JAZZ) from stock
Near Rochester, NY 14620
Dave F
Job Details: 05/13/2019
DISHWASHER WHIRLPOOL WDT720PADM1 Washer leaking from diverter sump pump. Ordering pump WPW10671941; rqstng P&A on 1 WPW10671941 (pump&motor)
Near Rochester, NY 14624
Gary
Job Details: 05/13/2019
RANGE WHIRLPOOL WFC150M0EW3 "Unit is working like it's supposed to per bulletin w11354284, called tech line sr#7724818838.This is normal operation for current coil heating elements and is not an indication of problems with the coils. As of June 1, 2018, Underwriters Laboratory (UL) changed the standards for all electric coil elements. Ranges and cooktops using this type of burner are now equipped with temperature-limiting coils to further reduce the risk of unattended cooking fires."
Near Rochester, NY 14615
Gary
Job Details: 05/13/2019
WASHER AMANA NTW4516FW2 "Ran diagnostics, no error codes, ran manual tests all functions test okay. Advised customer to watch the unit."
Near Rochester, NY 14607
Evan
Job Details: 05/13/2019
OVEN AMANA AER6303MFS2 Customer stated unit will not stop flashing f2e1 error code. Inspected control and ribbon cable going to keypad. Reseated cable. Attempted to run test bake cycle. Unit is continually flashing code .Ordering control board ; ordrng 1 W11297545 (CONTROL )
Near Rochester, NY 14611
Evan
Job Details: 05/13/2019
RANGE FRIGIDAIRE FFGF3054TWA Replacing ignitor for bake element due to ignitor receiving 120v and failing to glow. Also replacing handle and handle screws due to sides of handle breaking offReplaced ignitorRan test bake cycleUnit is not releasing gas into Burner bar valve is failing. Ordering valve ; ordrng 1 316031501 (VALVE )
Near Rochester, NY 14616
Gary
Job Details: 05/13/2019
RANGE WHIRLPOOL JDS9860AAP "Replaced open bake element, tested okay."
Near Rochester, NY 14622
Gary
Job Details: 05/13/2019
DISHWASHER KITCHENAID KDTE334GPS0 "KK7AB00APL1, removed glass from drain pump impeller,tested okay."
Near Rochester, NY 14610
Gary
Job Details: 05/13/2019
REFRIGERATOR GE TNS22PRCBLBS "Found icemaker was over filling, Adjusted fill level and advised customer to watch, if problem persists icemaker will have to be ordered part number WR30X10093."
Near Rochester, NY 14613
Gary
Job Details: 05/13/2019
WASHER MAYTAG MVWX655DW Aaron's exchanged the washer out customer is canceling service call.
Near Rochester, NY 14607
Dave L
Job Details: 05/13/2019
WASHER FRIGIDAIRE FCCW3000FS3 Legs installed. Washer sits properly.
Near Mount Morris, NY 14510
Steve
Job Details: 05/13/2019
DISHWASHER WHIRLPOOL WDP370PAHB0 The pump is either not pushing water hard enough or there is a restriction in the drain hose. Causing unit to no drain. Ordering both; ordrng 1 W10842407 (fil&drnhos) and 1 W10876537 (drain pump)
Near Rochester, NY 14620
Dave L
Job Details: 05/13/2019
REFRIGERATOR JENN AIR JFC2089BEM01 Unit was making a clicking noise due to a packing slip hitting the wall when the fan was on. Removed packing slip noise went away.
Near Rush, NY 14543
Steve
Job Details: 05/13/2019
WASHER MAYTAG MHW5500FW1 Found the ui acting erratic and the main control error code. Ordering both. ; rqstng P&A on 1 W10783707 (console) and 1 W11201286 (CONTROL)
Near Brockport, NY 14420
Gary
Job Details: 05/13/2019
WASHER WHIRLPOOL WFW92HEFC0 Replaced cracked inner door and drain pump that had broken impeller blades and would not pump the water storm the washer..
Near Victor, NY 14564
Dave F
Job Details: 05/13/2019
RANGE WHIRLPOOL WEG730H0DS0 Replaced cooling fan for no operation. Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 W11107275 BLOWER
Near Rochester, NY 14618
Steve
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL MFI2067AES "Customer complained of ice maker not working and then started to work again after a day. When the ice maker does not work on this unit , the refrigerator will freeze in the fresh food section. Found some glacier ice on bottom of icemaker hat may be co ing from flapper. Removed glacier ice. customer is going to monitor."
Near Pittsford, NY 14534
Steve
Job Details: 05/13/2019
WASHER WHIRLPOOL WFW85HEFW0 The washer was stuck in drain mode with f3 error. Removed lid and unlocked door. Put washer in diagnostics and it reset. The washer passed all tests in diagnostics.
Near Fairport, NY 14450
Dave F
Job Details: 05/13/2019
DISHWASHER WHIRLPOOL WDT710PAYH4 F8E2 Error code l found the drain pump was humming but not moving . Cleaned water out of unit and recovered a piece of glass which was causing pump not to move. Unit drained . Found the heater isn't turning on . The element is broken in half . Needs new element. Ordering W10518394; ordrng 1 W10518394 (heater)
Near West Henrietta, NY 14586
Steve
Job Details: 05/13/2019
DRYER WHIRLPOOL NA123 Found the exterior vent had a grate on it and it filled with lint. Removed grate. There is a flap on the vent to keep animals out.
Near Rochester, NY 14617
Dave L
Job Details: 05/13/2019
DRYER WHIRLPOOL WED4800XQ3 "Unit was making a loud noise due to a worn roller and shaft ordering shaft. Customer paid in full; ordrng 1 WPW10359270 (shaft), used 1 349241T (ROLLER-SUPPORT 2PK) from stock"