Near Rochester, NY 14620
Steve
Job Details:
06/08/2019
RANGE GE JBS03C003WH
Found wires frayed on receptacle and receptal had popped on right front burner. Cut wires and wire nutted. Could not find part breakdown on distributer due to the age of range.
Near Fairport, NY 14450
Dave F
Job Details:
06/08/2019
REFRIGERATOR KITCHENAID KRFC704FBS00
Freezer evaporator frosted . Condensation in freezer . Called techline SR 7725046236 checked all thermistors passed . Evap fans are working . Defrost heater is working . Defrosted freezer . Tested unit in test 40 passed . Checked gasket is sealing . Zip tied defrost thermistor and foil taped it . Set temperatures to recommend . Fresh food doors make a little bit of noise while opening. Couldn't see anything broken . Put legs down on unit . Leveled unit .Still making noise . Ordering hinges and closers for both sizes .; ordrng 1 W10691674 (hinge-door) and 1 W10691700 (hinge-door) and 1 W11179355 (closer) and 1 W11189598 (closer)
Near Webster, NY 14580
Dave L
Job Details:
06/08/2019
OVEN KITCHENAID KDRP407HSS3
Installed control
Near Brockport, NY 14420
Shaiman
Job Details:
06/08/2019
DRYER WHIRLPOOL WED4815EW1
Unit testing good. Front panel and door slightly damaged. Door and front panel should be replaced. ; ordrng 1 W10806345 (panel) and 1 WPW10463967 (door)
Near Rochester, NY 14625
Dave L
Job Details:
06/08/2019
FREEZER WHIRLPOOL KRFC302EPA
Replaced water valve to due ice maker not filling. Unit tested good.
Near Penfield, NY 14526
Evan
Job Details:
06/08/2019
MICROWAVE WHIRLPOOL WML55011HS0
Customer stated that door would not always open. Replacing interlock due to unit failing to open door consistently. Replaced interlock. Ran multiple test cycles. Unit tested good
Near Rochester, NY 14606
Dave L
Job Details:
06/08/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13
Replaced control due to defrost thermostat testing open I. Diagnostics and unit not defrosting. Defrost thermostat reading closed in diagnostics after repair. Customer to monitor.
Near Rochester, NY 14626
Dave L
Job Details:
06/08/2019
RANGE KITCHENAID KSDG950ESS1
Downdraft fan is not coming on. 120vac to motor harness. Ordering motor and cap. ; ordrng 1 W10921431 (motor-blwr) and 1 W11209781 (CAPACITOR)
Near Rochester, NY 14622
Dave L
Job Details:
06/08/2019
WASHER KENMORE 110.922841
Unit was not agitating due to a broken motor coupler. Replaced motor coupler. Unit tested good. ; dspstn on spec-tagged invntry: 2 285671 SWITCH-LID and 1 285753A COUPLING
Near Honeoye, NY 14471
Dave F
Job Details:
06/08/2019
DRYER WHIRLPOOL WGD8300SW1
Replaced rollers . Tension pulley and belt due to thumping . Tested unit . Tested good . Took payment over phone with customer.
Near Brockport, NY 14420
Shaiman
Job Details:
06/08/2019
OVEN WHIRLPOOL WGG745S0FS
Heavy damage; ordrng 1 W10877566 (glass-door) and 1 W10878897 (glass-door)
Near South Bristol, NY 14424
Dave F
Job Details:
06/08/2019
DRYER WHIRLPOOL WHD5090GW0
Adjusted dryer legs to balance out and checked power to unit . Unit not heating .Ran unit in auto diagnostics. No error codes . Unplug some wires to the control and reseated. Tested unit in auto diagnostics again . Unit tested good .
Near Victor, NY 14564
Dave F
Job Details:
06/08/2019
RANGE WHIRLPOOL WFE505W0HZ1
Checked elements on top all turning on . Filled pan with water and tested both front burners . Water came to s rolling boil. Called techline SR 7725043090 checked oven temperatures . 306 367 302 360 305 365 average temperature 334 . Unit tested good .
Near Rochester, NY 14610
Dave F
Job Details:
06/08/2019
REFRIGERATOR JENN AIR JS42SEDUDW0
Replaced optics for the ice maker . Due to not recognizing the bin was empty and not making ice . Tested unit . Tested good .
Near Pittsford, NY 14534
Dave F
Job Details:
06/08/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01
Freezer door not closing right . Found frost in unit . Also found the gasket wasn't sealing right . Removed the basket and shelf inside freezer . Reseated gasket and basket . Door is now closing like is should .
Near Victor, NY 14564
Dave F
Job Details:
06/08/2019
REFRIGERATOR FRIGIDAIRE FGHB2844LFE
Ice maker is broken . The thermistor holder is broken not allowing the ice maker not to work . Replaced the ice maker . Tested unit . Tested good .
Near Rochester, NY 14622
Shaiman
Job Details:
06/08/2019
DRYER WHIRLPOOL LGR5848EQ5
"Dryer was not heating. Thermal fuse tested bad. Replaced thermal fuse. Unit testing good.; dspstn on spec-tagged invntry: 1 279311 IGNITOR 1 4392065 REPAIR KIT , and 1 WP338906 SENSOR , used 1 WP3392519 (FUSE-THERMAL) from stock"
Near Perry, NY 14530
Steve
Job Details:
06/08/2019
WASHER MAYTAG MVWB765FW3
Found water valve not sending cold water to washer. Replaced water valve and the washer tested good.
Near Rochester, NY 14607
Shaiman
Job Details:
06/08/2019
DRYER WHIRLPOOL NED4655EW1
Venting was plugged. Failed airflow test. Exhaust on the outside of building was completely clogged with debris. Unit tested good.; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT
Near Rochester, NY 14612
Shaiman
Job Details:
06/07/2019
WASHER MAYTAG MVWB835DW3
"F3E2 F8E1 codes stored. Decent amount of water was sitting under water inlet valves on machine. Suspected a crack on inlet valve was causing water leakage. Replaced water inlet. After verification test using manual diagnostics, noticed water dripping from the hot water shut off valve. Water leakage was originating from two different places, machine and the home. Shut off valve should also be replaced by homeowner. Unit testing good."
Near Caledonia, NY 14423
Steve
Job Details:
06/07/2019
RANGE WHIRLPOOL WFG515S0EW
"Replaced ignitor and insulated harness for ignitor not lighting. The range tested good. Adjusted top burners for better simmer; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN , used 1 WPW10701462 (HARNESS-INSULATED) from stock"
Near Rochester, NY 14623
Evan
Job Details:
06/07/2019
DISHWASHER GE CDT835SSJ2SS
Customer was still experiencing same issue as before. Discovered that drain line was kinked behind machine causing unit not to drain properly. Unkinked hose and ran multiple drain cycles. Unit tested good
Near Victor, NY 14564
Steve
Job Details:
06/07/2019
RANGE WHIRLPOOL WFG320M0BW1
Customer had the range unplugged on arrival. The complaint was the sparkers for top burners stayed on and sparked constantly. On arrival I plugged it in and it worked as expected and did not spark on its own.
Near Fairport, NY 14450
Steve
Job Details:
06/07/2019
WASHER MAYTAG MHWE301YW00
Tested washer and found banging noises during high spin cycle. The washer will need outer tub and basket. The customer is going to replace.
Near Fairport, NY 14450
Steve
Job Details:
06/07/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02
Replaced water valve and sealed connections in water line to prevent air from getting into line for water dripping randomly from water dispenser. Customer is going to monitor. If it happens again the customer is going to take filter out for 24 hours and monitor. If it still leaks preorder filter housing.
Near Pittsford, NY 14534
Steve
Job Details:
06/07/2019
REFRIGERATOR WHIRLPOOL WRS322FDAT04
Replaced the light in fresh food section for blinking lights or no operation. Found the freezer light was blinking. Installed light from fresh food section in freezer. The lights test good.
Near Rochester, NY 14616
Dave L
Job Details:
06/07/2019
REFRIGERATOR MAYTAG M1BXXGMYW00
Unit is not defrosting the evaporator. Energized heater in diagnostics. Heater came on. Checked ohms on thermistor. Unit needs a control and the drain pan is cracked. Did not charge a service call due to repeated service history. The customer is going to replace the unit. Quoted 579.08 for repair.
Near Rochester, NY 14626
Dave L
Job Details:
06/07/2019
DISHWASHER WHIRLPOOL KDFE104DWH
U it was not draining due to a failing drain pump. Replaced pump and cleared hoses.
Near Rochester, NY 14608
Dave L
Job Details:
06/07/2019
REFRIGERATOR WHIRLPOOL ED2VHGXMB00
Unit was tripping the gfci circuit it was plugged into. No issues when moved to a different breaker. Checked start up amperage and defrost amperage. Unit testing normal.
Near Spencerport, NY 14559
Dave L
Job Details:
06/07/2019
RANGE AMANA AGR6603SFB2
Broil ignitor is not getting a spark. Checked harness and connections. Harness to the broil ignitor harness was not connected to the broil ignitor. Re connected and tested.
Near Rochester, NY 14624
Dave L
Job Details:
06/07/2019
REFRIGERATOR MAYTAG MFC2062FEZ02
Gasket was torn and loose. Installed new gasket. Door seals nicely.
Near Rochester, NY 14624
Dave L
Job Details:
06/07/2019
RANGE WHIRLPOOL GS563LXSS
Replaced gas valve to to unit not lighting
Near Rochester, NY 14606
Dave L
Job Details:
06/07/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00
U it is leaking due to a plugged drain tube. Replaced drain tube and removed ice from freezer; used 1 W10619951 (TUBE-DRAIN) from stock
Near Rochester, NY 14606
Dave L
Job Details:
06/07/2019
REFRIGERATOR WHIRLPOOL WRS315SNHB01
Replaced control. Unit tests ok. Customer to monitor.
Near Webster, NY 14580
Steve
Job Details:
06/07/2019
REFRIGERATOR MAYTAG MFI2269FRZ02
Replaced water valve for no water to dispenser. The water tested good.
Near Rochester, NY 14612
Dave L
Job Details:
06/07/2019
REFRIGERATOR FRIGIDAIRE FRT18S6JQ4
Unit is leaking from the evaporator. Quoted 797.19 for evaporator replacement. Customer is going to replace.
Near Rochester, NY 14612
Dave L
Job Details:
06/07/2019
DISHWASHER MAYTAG MDB8959SFZ4
"Unit is leaking from the door due to failing upper rack rails. Replaced rails; dspstn on spec-tagged invntry: 1 WPW10653840 LATCH , used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Near Rochester, NY 14626
Dave L
Job Details:
06/07/2019
FREEZER MAYTAG MQF1656TEW01
Replaced defrost timer that was not energizing heater. Heater and thermostat check ok.
Near Rochester, NY 14612
Shaiman
Job Details:
06/07/2019
DRYER WHIRLPOOL WED5000DW2
"Once hitting the start button, unit will not stay running. Push to start relay is faulty. Replacing PTS relay. ; ordrng 1 WPW10117655 (relay-pts), dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT"
Near Ontario, NY 14519
Evan
Job Details:
06/07/2019
MICROWAVE MAYTAG MMV5208WB1
Replacing diode due to unit not heating. Replaced diode. Ran test cycle for customer. Unit tested good
Near Ontario, NY 14519
Evan
Job Details:
06/07/2019
WASHER WHIRLPOOL WTW8800YC1
Customer stated that unit would not spin and was flashing unbalanced load error code. Upon inspection discovered that upper and lower bearing have gone bad causing unit not to spin correctly. Replaced both bearings and drive shaft. Ran test cycle. Ran drain/spin cycle for customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W10435302 BEARING
Near Henrietta, NY 14467
Evan
Job Details:
06/07/2019
RANGE KENMORE 790.909046
Customer stated that unit will not heat. Checked incoming voltage at machine unit was receiving 240v. Ran test bake cycle checked voltage at element. Control is failing to send power to elements ordering control; ordrng 1 316419134 (OVERLAY) and 1 316557106 (CONTROL )
Near Fairport, NY 14450
Evan
Job Details:
06/07/2019
WASHER WHIRLPOOL WTW5640XW3
Customer is still experiencing same issue after installing new lock. Upon inspection discovered that new lock was jammed causing lid not to shut. Unjammed lock and reattached correctly. Attempted to run test cycle. Lid lock relay on control board is clicking but lock with not actuate. Relay for lock on control board has gone bad this is real issue with machine. Customer doesn’t not want to proceed with repair due to cost of control board. Please reimburse customer for latch ; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID
Near Canandaigua, NY 14424
Dave F
Job Details:
06/07/2019
DISHWASHER KITCHENAID KDTE204DSS1
Ran in auto diagnostics. No errors codes . Drain pump fin was broken causing the drain pump to raddle . Replaced pump . Tested unit . Tested good .
Near Geneva, NY 14456
Dave F
Job Details:
06/07/2019
DRYER MAYTAG MEDC215EW1
"Dryers thumping. Found the rollers were worn out . Used repair kit 4392065 . Replaced belt , rollers and tension pulley. Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 4392065 (REPAIR KIT) from stock"
Near Geneva, NY 14456
Dave F
Job Details:
06/07/2019
DRYER WHIRLPOOL WED4815EW1
"Replaced element due to being broken and grounded . Replaced thermal fuse , thermostat. High limit . Used repair kit on dryer . Replaced rollers, belt and pulley . Tested unit tested good ."
Near Fairport, NY 14450
Steve
Job Details:
06/07/2019
REFRIGERATOR GE GTS22ISSARSS
Found evaporator fan motor getting power but not running. Ordering fan. ; ordrng 1 WR60X10257 (motor ac/dc fan.)
Near Lyons, NY 14489
Dave F
Job Details:
06/07/2019
WASHER MAYTAG MVWC465HW2
Lid lock was locked . Was able to get the lid lock unlocked . Tested unit . Calibrated and ran in auto diagnostics. Tested good .
Near Palmyra, NY 14522
Dave F
Job Details:
06/07/2019
FREEZER WHIRLPOOL WRF535SWHZ01
Freezer door gasket was not sealing all the away . Heated gasket . Gasket now is sealing as it should . Left part with customer.
Near Manchester, NY 14504
Dave F
Job Details:
06/07/2019
FREEZER WHIRLPOOL WZF34X20DW01
Unit not cooling . Found evaporator was frosted up . Called techline SR 7725037524 . Was told either defrost thermistor or control . Defrosted unit . Replaced thermistor from stock WPW10383615 . Unit is now cooling customer will monitor ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
Near Manchester, NY 14504
Dave F
Job Details:
06/07/2019
DRYER ROPER RGD4516FW0
Dryer squeaking while running . Replaced rollers . Tension pulley and belt . Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
Near Pittsford, NY 14534
Evan
Job Details:
06/07/2019
DRYER WHIRLPOOL WGD9600TW1
Custom tee stated unit was squeaking while drum was spinning. Upon inspection discovered that rollers and idler pulley had seized causing issue. Replaced roller pulley and belt. Ran test cycle for customer. Unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
Near Pittsford, NY 14534
Evan
Job Details:
06/07/2019
WASHER MAYTAG MHW5630HW0
Customer stated unit was off balance. Upon inspection checked for codes no codes were present. Ran diagnostic cycle unit completed cycle as it should. Customer had pads underneath feet of front of washer but not rear. Suspecting this is contributing to issue customer is experiencing. Ran unit on high spin once pads were removed. Unit testing good
Near Webster, NY 14580
Steve
Job Details:
06/07/2019
REFRIGERATOR MAYTAG MFT2976AEW00
S71233 found the ice maker passed harvest test. Tested temps and the freezer is about 20. The evaporator is silver in fresh food section. Ordering evaporator. ; rqstng P&A on 1 876765 (mtg kit) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)
Near Rochester, NY 14626
Shaiman
Job Details:
06/07/2019
DRYER WHIRLPOOL WED7500GC0
Door will not stay shut during cycles. Replacing catch and strike.; ordrng 1 W11366436 (STRIKE) and 1 WP3389441 (catch)
Near Webster, NY 14580
Evan
Job Details:
06/07/2019
WASHER MAYTAG MAV7501EWW
"Customer stated that unit was producing noise while unit was in spin. Upon inspection discovered that drain pump bearing had gone bad inside pump causing noise. Ordering new pump ; ordrng 1 WP35-6780 (DRAIN PUMP ), dspstn on spec-tagged invntry: 1 WP22003483 BELT"
Near Marion, NY 14505
Dave F
Job Details:
06/07/2019
STACKED LAUNDRY GE GUD24ESSJ0WW
Washer not going into agitation. The machine does drain and spin . Fills with water but the cold is very slow . Disconnected cold water hose from valve and turned on . Has good water flow . Washer needs water valve WH13X27314 . Filled machine with hot water . Machine still will not move on ordering control WH12X22744. Lid lock is working . ; rqstng P&A on 1 WH12X22744 (washing machine cont) and 1 WH13X27314 (valve 2-1)
Near North Chili, NY 14514
Shaiman
Job Details:
06/07/2019
WASHER AMANA NTW4516FW2
Replaced motor and cap. Unit still faulty. Contacted tech line. Tested continuity of motor harness. Open line on common wire in motor harness. Replacing motor harness.SR: 7725035585; ordrng 1 W10899776 (harns-wire)
Near Churchville, NY 14428
Shaiman
Job Details:
06/07/2019
RANGE KITCHENAID KSDG950ESS0
Replaced control. A dent was discovered on user interface. Removed new UI and reinstalled the old one. Ordering a new UI. ; ordrng 1 W10915031 (panl-cntrl)
Near Livonia, NY 14487
Steve
Job Details:
06/07/2019
OVEN WHIRLPOOL WFE540H0ES0
Found the oven was under heating. Calibrated oven + 20 degrees. The light socket is blowing light bulbs every couple weeks. Ordering socket. ; rqstng P&A on 1 W11281687 (SOCKET)
Near Rush, NY 14543
Dave F
Job Details:
06/07/2019
REFRIGERATOR MAYTAG MFF2558VEM
Customer wants to reschedule.; schdld next appmnt for 6/12 WED !
Near Fairport, NY 14450
Dave L
Job Details:
06/06/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02
Located a leak at the fresh food evaporator inlet via UV light. Called tech line to document. They are recommending replacing the evaporator again. Ordering evaporator. sr7724524439 recharged unit before leaving; ordrng 1 WPW10143759 (dryer) and 1 WPW10643261 (evaporator)
Near Rochester, NY 14625
Dave L
Job Details:
06/06/2019
FREEZER WHIRLPOOL KRFC302EPA
No water flow to icemaker. Valve is getting 120 volts but is not snding any water. Ordering new valve.; ordrng 1 WPW10420083 (valve)
Near Rochester, NY 14610
Steve
Job Details:
06/06/2019
VAN FORD TRANSIT CONNECT
Picked up parts
Near Rochester, NY 14622
Dave L
Job Details:
06/06/2019
REFRIGERATOR WHIRLPOOL WRF560SMYH04
"Right hand door liner is damaged preventing the door from closing properly. ; rqstng P&A on 1 LW10353181 (dor-fip wh), states that autho needed"
Near Rochester, NY 14623
Steve
Job Details:
06/06/2019
50#IM 18" FS KITCHENAID KUIC18PNXS2
Tested ice machine with new water level sensor and had same result. Contacted manufacturer tech support and found the water valve is getting power all the time instead of just when calling for water. The main control WPW10226156 $278 will need to replaced and the water valve again. Called Scott the oversees maintenance for Dorschel and he is going to replace.
Near Rochester, NY 14605
Shaiman
Job Details:
06/06/2019
WASHER WHIRLPOOL WTW7000DW0
Replaced drain hose and drain hose components. Unit testing good.
Near Rush, NY 14543
Steve
Job Details:
06/06/2019
WASHER MAYTAG MHW5500FW1
Replaced user interface for erratic operation and starting on it's own. the washer tested good.
Near Victor, NY 14564
Steve
Job Details:
06/06/2019
REFRIGERATOR KITCHENAID KRFF707ESS01
"Found the fresh food evaporator full of frost causing warm temps. Caulked frame where liner meets cabinet. Removed frost. Tightened, zip tied and taped thermistor to evaporator in proper position. Customer is going to monitor"
Near Geneseo, NY 14454
Steve
Job Details:
06/06/2019
WASHER WHIRLPOOL LSR6334LQO
Found lid switch broken and machine not drain or spin. Replaced switch and the washer tested good. ; used 1 3949247V (SWITCH-LID) from stock
Near Henrietta, NY 14467
Dave L
Job Details:
06/06/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM
Fresh food evaporator was covered in ice preventing cooling. Removed ice and replaced fresh food evaporator thermistor. Changed defrost setting to 8 hour fixed defrost. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS
Near Penfield, NY 14526
Dave L
Job Details:
06/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Humidity setting on crisper was not moving. Changed front pan unit testing good.
Near Pittsford, NY 14534
Evan
Job Details:
06/06/2019
DRYER WHIRLPOOL WGD75HEFW0
Customer stated that unit was still producing same noise after repair kit was used. Upon inspection discovered that rattling was coming from idler pulley shaft missing interior washer on shaft. Replaced washer on idler pulley shaft. Reassembled unit Ran for customerUnit tested good
Near Rochester, NY 14623
Evan
Job Details:
06/06/2019
DISHWASHER KITCHENAID KDTM354DSS5
Customer stated that unit was not powering up. Checked incoming voltage at junction box between below machine. Discovered that wire nuts were loose causing unit not to receive power. Tightened wire nuts. Checked for error codes ran diagnostic cycle. Unit tested good
Near Pittsford, NY 14534
Evan
Job Details:
06/06/2019
WASHER MAYTAG MVWX655DW1
Replacing drive pulley and actuator due to unit producing noise while shifting from spin to agitate. Replaced actuator and drive pulley. Ran test cycle unit tested good
Near Webster, NY 14580
Evan
Job Details:
06/06/2019
OVEN WHIRLPOOL WFE320M0EW2
Customer stating unit is still producing noise when unit is preheating. Ran preheat could hear noise customer referred to. Bake element bar is causing noise. Covered each end of bar with small amount of aluminum foil ran preheat again. Unit tested good
Near Geneseo, NY 14454
Steve
Job Details:
06/06/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Replaced motor for not pushing water. The dishwasher tested good.
Near Rochester, NY 14612
Dave L
Job Details:
06/06/2019
WASHER WHIRLPOOL WTW7800XW0
Bearing was loud as tub was spinning. Found garment underneath tub causing off balance load. Replaced bearing. Ran auto drain and spin auto test. Tests ok.; used 1 W10435302 (BEARING) from stock
Near Rochester, NY 14624
Shaiman
Job Details:
06/06/2019
WASHER MAYTAG MVWC565FW1
Replaced control unit testing good.
Near Webster, NY 14580
Evan
Job Details:
06/06/2019
DRYER WHIRLPOOL WED9600TW0
Replacing door switch due to old switch failing to allow unit to run. Replaced switch. Unit tested good
Near West Henrietta, NY 14586
Shaiman
Job Details:
06/06/2019
DRYER FRIGIDAIRE FASE7021NW0
E64 error code stored. Replaced heating element. Unit testing good.
Near Lyons, NY 14489
Steve
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM01
Found compressor start winding open and a leak in the evaporator. The maintenance person found loose connections in breaker. He is repairing circuit breaker. Ordering compressor and evaporator. ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
Near Pittsford, NY 14534
Evan
Job Details:
06/05/2019
DRYER WHIRLPOOL LGQ9858PW1
"Customer stated that unit was not heating. Upon inspection discovered that thermal fuse had blown. Tech is recommending replacement of fuse , gas coils and ignitor. Ordering fuse , gas coils and ignitor. ; ordrng 1 279311 (IGNITOR ) and 1 279834 (GAS COIL ) and 1 WP3392519 (THERMAL FUSE )"
Near Pittsford, NY 14534
Evan
Job Details:
06/05/2019
OVEN KITCHENAID KSGG700ESS1
"Customer stated they can not select 3,6 or 9 on touchpad when setting timer. Upon inspection discovered that when selecting numbers must push down on key pad very hard. New keypad did not include bezels for knobs. Ordering bezels ; ordrng 5 W10814133 (BEZEL)s"
Near Rochester, NY 14609
Dave F
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL WRS571CIDB01
Freezer door wire harness is torn . Took photo . That is was is causing the icemaker to not operating. Ordering another door LW10859844; rqstng P&A on 1 LW10859844 (dor-fip)
Near Pittsford, NY 14534
Steve
Job Details:
06/05/2019
FREEZER WHIRLPOOL MFI2570FEZ05
Found frost on left side of freezer towards front and light switch frozen. Found water standing on top of gasket in the center by mullion. Caulked frame of refrigerator where cabinet meets liner. Raised door for better sealing. Removed frost. Added perma gum behind gasket on top for better seal.
Near Lyons, NY 14489
Steve
Job Details:
06/05/2019
WASHER AMANA NTW4516FW1
Found the cold water valve was full of debris causing a long fill error that is preventing wash. Removed debris and customer is going to put in hose screens.
Near Avon, NY 14414
Steve
Job Details:
06/05/2019
WASHER WHIRLPOOL WTW4955HW1
Found a crack on bottom of the tub Nd a chunk missing. Reordering tub; ordrng 1 W10371566 (tub)
Near Lyons, NY 14489
Steve
Job Details:
06/05/2019
REFRIGERATOR FRIGIDAIRE FFTR1621QB2
Found when the compressor starts the whole unit restarts. The. Ompressor will not stay running. The refrigerator needs a compressor. The cost of the repair will outweigh the cost of new refrigerator.
Near Phelps, NY 14532
Steve
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL WRF540CWBM01
Replaced evaporator fan motor for no cool. The refrigerator tested good
Near Rochester, NY 14612
Dave L
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00
Customer is still having an issue with the ice clumping and burning out the auger motor. Called customer to preorder for next visit. Ordering ; ordrng 1 LW10913113 (FREEZER DOOR STAINLESS) and 1 LW10913113 (AUGER MOTOR) and 1 W11039857 (RETAINER SEPARATOR)
Near Honeoye Falls, NY 14472
Steve
Job Details:
06/05/2019
MICROWAVE WHIRLPOOL WMH32519HV3
Replaced main control for not starting. The microwave tested good
Near Rochester, NY 14606
Dave F
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW00
Noise coming from the compressor area . Found the fan was hitting a plastic piece that's on the sticky goop fixed goop and zip tied to make sure it doesn't move . Sealed freezer cabinet. Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP
Near Rochester, NY 14607
Shaiman
Job Details:
06/05/2019
DRYER WHIRLPOOL MVD455GMS
Return later; schdld next appmnt for 6/4 TUE !
Near North Chili, NY 14514
Dave F
Job Details:
06/05/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
F4E3 error code wash pump failure . Wash pump not turning on . Replaced wash pump . Tested unit in diagnostics tested good .; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
Near Rochester, NY 14609
Shaiman
Job Details:
06/05/2019
WASHER GE WPRE6150K2WT
"At work until 1, return later in day; schdld next appmnt for 6/4 TUE !"
Near Rochester, NY 14624
Dave F
Job Details:
06/05/2019
REFRIGERATOR FRIGIDAIRE FCGM201RFB2
Thermostat is bad causing the refrigerator to continue to run and not turn off when it gets to temperature. Replaced thermostat. Tested unit. Tested good . Customer will monitor.
Near Rochester, NY 14606
Shaiman
Job Details:
06/05/2019
DISHWASHER WHIRLPOOL WDT720PADM2
"Unit would fill with water but wouldn’t wash. Replaced motor, unit testing good."
Near Rochester, NY 14607
Shaiman
Job Details:
06/05/2019
STACKED LAUNDRY KENMORE 2661532210
"Got unit to drain, and dispense water in service mode. Does shift from agitation to spin but does not actually do either functions. Lid also does not lock when in regular use mode. Lid lock should be replaced.; ordrng 1 WH01X10626 (magnet) and 1 WH44X10288 (lock lid)"
Near Rochester, NY 14621
Shaiman
Job Details:
06/05/2019
DRYER AMANA NGD4655EW2
"Customer concern that sometimes the dryer heats and sometimes it doesn’t? Vent tested good. Burners cycle on/off as expected. Tech line agent recommends running tests with clothes in dryer. After getting off the phone with tech support, discovered the outside vent was clogged with lint. Removed lint unit testing good.SR: 7725010403"