Near Rochester, NY 14618
Evan
Job Details:
07/22/2019
DRYER WHIRLPOOL WED75HEFW0
Installed new control. Unit was still experiencing same issue. User interface that tech received from distributor is defective. Ordering new UI ; ordrng 1 W10919207 (UI )
Near Rochester, NY 14624
Shaiman
Job Details:
07/20/2019
DISHWASHER WHIRLPOOL WDF520PADM0
Bad plumbing is causing water from the sink to go back into the dishwasher via the drain hose. The drain hose is installed too close to the drain trap in the sink plumbing. Unit tested good. ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
Near Rochester, NY 14624
Shaiman
Job Details:
07/20/2019
DRYER MAYTAG MEDC465HW0
Unit would not heat. Heating element was damaged. Replaced element; unit testing good.; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT
Near Rochester, NY 14612
Dave L
Job Details:
07/20/2019
REFRIGERATOR KITCHENAID KFIS29PBMS02
Frost on product in the freezer caused by a poor seal. Most likely product holding door open. Door sealing at timeOf service. Customer toMonitor
Near Pittsford, NY 14534
Evan
Job Details:
07/20/2019
WASHER KENMORE 110.470866
Customer stated that water was collecting at Bottom of tub intermittently. Upon inspection checked for error codes. No codes were present. Removed drain pump filter. Filter was clogged with debris. Also removed and cleaned air trap and pressure hose. Ran test cycle after doing so. Unit drained as it should. Ran rinse and spin cycle while working on dryer. Unit tested good service call fee and labor is on job #83516
Near Victor, NY 14564
Evan
Job Details:
07/20/2019
DISHWASHER JENN AIR JDTSS244GP0
Customer stated that unit was not flashing clean light once cycle was finished. Checked for codes unit was displaying same code as prior visit f6e3 (oversudsing). Ran test cycle unit completed cycle as it should. After running cycle began normal wash cycle to confirm light was functioning properly. Light would not turn on when running normal cycle. Tried to run multiple cycles and could not get light to turn on. Replaced control and UI. Ran diagnostic cycle. Unit tested good light bot turning on during cycle ; used 1 WPW10653840 (LATCH) from stock
Near Rochester, NY 14606
Shaiman
Job Details:
07/20/2019
VAN FORD TRANSIT CONNECT
Oil change
Near Penfield, NY 14526
Evan
Job Details:
07/20/2019
DRYER AMANA NED4655EW1
Customer stated door would not shut properly. Upon inspection discovered that catch was not receiving strike correctly. Replaced catch. Once doing this door shut much better. Unit tested good
Near Pittsford, NY 14534
Dave F
Job Details:
07/20/2019
REFRIGERATOR KITCHENAID KRFC302EPA00
Gaskets torn on both sides . Replaced gasket on fresh food section doors . Heated up and made sure that they are sealing .
Near Rochester, NY 14621
Dave F
Job Details:
07/20/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Icemaker frozen up due to the fresh food door not sealing all the way . Heated gasket on door . It is sealing now . Adjust the height of the door to make sure that its level . Unit tested good .
Near Rochester, NY 14612
Dave L
Job Details:
07/20/2019
DISHWASHER GE GLD5910NCC
Checked unit for abnormal sounds/operation unit filling and draining normally. Could not replicate a failure. Customer to monitor
Near Scottsville, NY 14546
Dave F
Job Details:
07/20/2019
REFRIGERATOR MAYTAG MSS26C6MFW01
Freezer door wire harness was torn. Replaced left hand door . Ice maker is now working and door is now sealing . Door was covered .
Near Avon, NY 14414
Dave F
Job Details:
07/20/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
Ran dishwasher in diagnostics. Dishwasher wash pump was working as expected. Heater is working . Dispenser is working . Unit tested good and is working as expected . Dishwasher is not getting dishes cleaned. Suggested the sensor wash cycle . High temp and heat dry. Run hot water at sink . . Customer will try settings and tips .; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
Near Livonia, NY 14487
Dave F
Job Details:
07/20/2019
DRYER FRIGIDAIRE FFLE2022MW0
Turn unit on runs for a few seconds turns off. Checked thermostat and thermal fuse . Both tested fine . Tested heating element. Tested good . The control is a blinking a red light . Unit needs a new control . Ordering control 5304500454; ordrng 1 5304500454 (board)
Near Perry, NY 14530
Dave F
Job Details:
07/20/2019
WASHER MAYTAG MVWB765FW3
Replaced lid lock . User interface and control . Calibrated unit . Tested in auto diagnostics. Unit tested good .
Near Livonia, NY 14487
Dave F
Job Details:
07/20/2019
RANGE JENN AIR JDS1450DS0
Called Techline SR 7725393455 . Stove top not lighting on any burners . Techline said to replaced spark module and bring the wire harness in case it needs it . Ordering spark module WPW10475149 and harness W10468433 didn't charge for harness unless it is needed on second visit .; ordrng 1 W10468433 (harns-wire) and 1 WPW10475149 (module-spk)
Near Rochester, NY 14624
Evan
Job Details:
07/20/2019
MICROWAVE FRIGIDAIRE FGMV175QFA
"Customer stated unit is not heating and making noise. Upon inspection discovered that magnetron is failing and also producing buzzing sound. Ordering magnetron ; ordrng 1 5304464072 (MAGNETRON), dspstn on spec-tagged invntry: 1 5304464072 MAGNETRON 1 TJ11QBP0529 DIODE , and 1 TJ13QBP21090 CAPACITOR .9 MFD"
Near Webster, NY 14580
Dave L
Job Details:
07/20/2019
COOKTOP KITCHENAID KICU509XBL
Replaced harness and module due to a communication error and an open fuse on the module. Unit tested good customer was not home for a signature
Near Fairport, NY 14450
Evan
Job Details:
07/20/2019
DISHWASHER WHIRLPOOL WDF540PADB3
Customer is experiencing same issue as before. Unit will not drain fully. Discovered that drain hose check valve is not opening as it should. This is causing issue. Ordering drain hose ; ordrng 1 WPW10545278 (DRAIN HOSE )
Near Ontario, NY 14519
Dave L
Job Details:
07/20/2019
DISHWASHER KITCHENAID KUDS30IXBL4
Replaced broken upper rack adjusters. ; dspstn on spec-tagged invntry: 1 W10712394 ADJUSTER C RAIL-GREY
Near Ontario, NY 14519
Dave L
Job Details:
07/20/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05
Bail arm was not attached causing too much ice. Reattached bail arm. Unit tested good; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER
Near Rochester, NY 14606
Shaiman
Job Details:
07/20/2019
DRYER WHIRLPOOL MDG9316BWW
"Idler arm is damaged along with the idler pulley. Belt, arm, and pulley needs to be replaced. ; ordrng 1 WP354987 (RETAINER ) and 1 WP6-3700340 (IDLER PULLEY) and 1 WP6-3705180 (IDLER ARM)"
Near Webster, NY 14580
Dave L
Job Details:
07/20/2019
WASHER WHIRLPOOL WTW5000DW2
Unit was not draining due to an open drain pump. Replaced pump and tested.
Near Webster, NY 14580
Dave L
Job Details:
07/20/2019
REFRIGERATOR FRIGIDAIRE FFHS2611PF9
Ice bin was not aligned properly causing the freezer door to remain open. This caused frost to seal the air return to the RC. Re seated bin so that the doors will shut. Customer is going to thaw air return.
Near Rochester, NY 14617
Dave L
Job Details:
07/20/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01
Doors were not level causing closure problems. Leveled unit and doors. Doors now close properly
Near Macedon, NY 14502
Evan
Job Details:
07/20/2019
WASHER WHIRLPOOL WTW5000DW1
Customer stated unit was starting cycle on its own. Unit was unplugged upon arrival. Plugged unit in and checked for error codes. Unit was displaying oversudsing error code. Ran test cycle. Unit completed cycle. Could not replicate issue while in home. Customer to Monitor and report back if issue persists.
Near Rochester, NY 14624
Dave F
Job Details:
07/20/2019
WASHER MAYTAG MVWC416FW1
Lid still not locking properly ordering control W11162436 and lid lock W11307244; rqstng P&A on 1 W11162436 (cntrl-elec) and 1 W11307244 (latch)
Near Rochester, NY 14617
Dave L
Job Details:
07/20/2019
WASHER WHIRLPOOL WFW75HEFW0
Dispenser water tube connector snapped duringValve disassembly will have to order and replace dispenser. Could not charge for the dispenser; ordrng 1 W10575334 (disp.drawer assy)
Near Williamson, NY 14589
Dave L
Job Details:
07/20/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM
The unit has a refrigerant leak in the evaporator. Quoted 523.79 for replacement evaporator. Customer will call us with an answer; rqstng P&A on 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)
Near Rochester, NY 14621
Evan
Job Details:
07/19/2019
DRYER KENMORE 417.804127
Replacing heating assembly due to coil snapping on heater. Replaced heater. Ran test cycle. Unit tested good
Near Rochester, NY 14620
Dave F
Job Details:
07/19/2019
REFRIGERATOR WHIRLPOOL WRF560SEYW01
Called Tech line SR 7725360727. replaced right side fresh food section door gasket for being torn . Door is sealing as expected . Level the legs on refrigerator and the doors . Unit tested good .
Near Penfield, NY 14526
Dave F
Job Details:
07/19/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01
Door handles on fresh food and freezer door were loose . Loctite the screws the tightened the screws . Handles are no longer loose .
Near Clifton Springs, NY 14432
Dave F
Job Details:
07/19/2019
WASHER MAYTAG MVWB835DW3
Washer making noise during drain . Found a nail in the the drain pump . Removed nail . Tested unit . In auto diagnostics. Unit . Tested good . Calibrated washer .
Near Fairport, NY 14450
Dave F
Job Details:
07/19/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB00
Unit had plugged drain . Unplugged the drain . Water is now drain as expected. Frost pattern on evaporator was good and defrost was working . Unit tested good .
Near Fairport, NY 14450
Dave F
Job Details:
07/19/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Customer was concerned about the noise that the refrigerator was making but it is working as expected. Adjusted the leveling and the doors . Unit tested good .
Near Palmyra, NY 14522
Dave F
Job Details:
07/19/2019
REFRIGERATOR KITCHENAID KRFF302EWH01
Replaced control and start device due to constant clicking . Tested unit . Tested good .
Near Rochester, NY 14615
Shaiman
Job Details:
07/19/2019
DRYER WHIRLPOOL WED4815EW1
Replaced blower wheel lint screen and motor. Installed missing hardware. Unit testing good.
Near Rochester, NY 14612
Shaiman
Job Details:
07/19/2019
WASHER MAYTAG MVWB755DW0
Wash plate was loose upon arrival. Splines seem to be worn out. Replaced washplate. Repair successful.; pckd up 1 W10902814 (WASHPLATE)
Near Henrietta, NY 14467
Shaiman
Job Details:
07/19/2019
DISHWASHER WHIRLPOOL WDTA50SAHV0
Wheels on top rack were making a squeaking noise. Installed an adjuster kit. Repair successful.
Near Farmington, NY 14425
Shaiman
Job Details:
07/19/2019
WASHER WHIRLPOOL WFW5620HW0
Ran unit through a test verification cycle. No significant error codes present. No signs of a water leak on or around the unit. Could not find any issues at this time; unit tested good.
Near Macedon, NY 14502
Evan
Job Details:
07/19/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Customer stated that top rack had fallen. Upon inspection discovered that wheels had broken off adjuster causing issue. Replaced adjusters on both sides. Reinstalled upper rack . Unit tested good
Near Rochester, NY 14623
Evan
Job Details:
07/19/2019
RANGE GE JGBP33WEH1WW
Customer stated that unit was taking very long time to preheat. Upon inspection discovered that ignitor was glowing but failing to draw enough power. Replaced ignitor. Ran test bake cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 4342528 IGNITOR-ROUND
Near Macedon, NY 14502
Evan
Job Details:
07/19/2019
DISHWASHER WHIRLPOOL WDF560SAFT1
"Replacing spray arms due to poor wash performance. Items are continually coming out dirty. Replaced 3rd level , 2nd level and 1st level spray arms and also replacing filter screen due to old screen warping and not catching debris. Replaced all parts listed. Unit tested good"
Near Williamson, NY 14589
Dave L
Job Details:
07/19/2019
REFRIGERATOR WHIRLPOOL WRS321SDHW01
Replaced separator and UI per Techline due to water dispenser not working. Unit tested good after install
Near Rochester, NY 14625
Dave L
Job Details:
07/19/2019
WASHER WHIRLPOOL WTW7800XW0
Unit was not draining due to items getting stuck in the impeller housing and pump filter. Removed basket to get all the items out. Unit tested good
Near Rochester, NY 14621
Evan
Job Details:
07/19/2019
DRYER KENMORE 417.804127
Installed new heater assembly and bearing due to heating assembly coil snapping and fusing itself to case holding coil. Also replacing bearing due to bearing being worn. After assembling unit discovered that blower wheel was cracked unit will need new motor and blower wheel. Ordering blower and motor ; ordrng 1 131560100 (MOTOR ) and 1 131775600 (BLOWER ASSEMBLY )
Near Rochester, NY 14618
Evan
Job Details:
07/19/2019
WASHER MAYTAG MHW5100DW0
Customer stated that they are unable to start cycle due to user interface not responding to commands when selecting cycle. Attempted to get unit into diagnostic mode but unit would not accept commands when selecting keys. Unit needs new user interface. Customer does not want to proceed at this time due to part cost. Customer to contact manufacturer for possible part coverage. Part needed is (W10859004)user interface
Near Henrietta, NY 14467
Dave F
Job Details:
07/19/2019
REFRIGERATOR AMANA BX21TW
Evaporator fan motor bearing is bad . Ordering new fan Blade W10116797 and fan WP10513803; ordrng 1 W10116797 (blade-fan) and 1 WP10513803 (motor-evap)
Near Webster, NY 14580
Dave L
Job Details:
07/19/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00
Replaced compressor inverter due to low speed on compressor. Unit is making ice and cooling. Customer to monitor.
Near Fairport, NY 14450
Evan
Job Details:
07/19/2019
RANGE FRIGIDAIRE PLGFMZ98GCH
Customer stated that unit was not reaching temperature. Upon inspection discovered that ignitor was failing. Confirmed that ignitor was receiving power. Replaced ignitor. Ran test bake cycle. Unit tested good
Near Pittsford, NY 14534
Dave F
Job Details:
07/19/2019
REFRIGERATOR MAYTAG MFD2560HES
"Fill piece that goes on icemaker is broken also is missing bail arm . Ordering bail arm WP67004028 icemaker D7824706Q ; ordrng 1 WP67004028 (arm-shut), dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER"
Near Rochester, NY 14622
Evan
Job Details:
07/19/2019
WASHER MAYTAG MVWX600XW0
Unit is still experiencing same issue will not spin out. Checked for codes. Unit displaying codes f7e1 (basket speed fault )and f7e7 (motor unable to reach target rpm) ran tachometer verification test to test shifter function. Optical sensor on shifter is working as it should. While inspecting wiring harness underneath unit. Discovered broken wire at motor connector. Broken wire was green wire with yellow line through it. Repaired wire at connector. Ran diagnostic cycle and also ran rinse and spin cycle to confirm function outside of test mode. This was issue for unit not spinning. Unit tested good
Near Penfield, NY 14526
Evan
Job Details:
07/19/2019
DISHWASHER MAYTAG MDB7949SDE1
Customer stated that upper rack was falling. Upon inspection discovered that adjusters on both sides had cracked causing rack to fall. Replaced adjusters and also repaired bottom rack silverware tray. Unit tested good
Near Rochester, NY 14624
Shaiman
Job Details:
07/19/2019
WASHER WHIRLPOOL WTW7500GC2
"Customer states unit is not draining. F3E2 F8E1 F0E4 codes stored. Water will not dispense in manual diagnostics. Replaced valves, ran auto verification cycle. Unit testing good. ; used 1 W11165546 (VALVE) from stock"
Near Rochester, NY 14617
Evan
Job Details:
07/19/2019
RANGE WHIRLPOOL WEG730H0DW0
Replacing blower fan due to unit displaying code F8e0 for weak fan motor. Replaced fan motor also adjusted top burner flame height for customer. Ran test preheat to 350. Unit tested good ; dspstn on spec-tagged invntry: 1 W11107275 BLOWER
Near Rochester, NY 14624
Shaiman
Job Details:
07/19/2019
WASHER WHIRLPOOL WFW75HEFW0
Unit is no longer in service. Left the part with the old machine. No service was done.
Near Rochester, NY 14606
Shaiman
Job Details:
07/19/2019
WASHER MAYTAG MHW5100DW0
"Customer states the unit will not start. User interface is not responsive. UI should be replaced. ; ordrng 1 W10859004 (UI), dspstn on spec-tagged invntry: 1 WPW10443885 LATCH"
Near Webster, NY 14580
Evan
Job Details:
07/19/2019
DISHWASHER KITCHENAID KDFE304DSS0
Customer stating upper rack is falling down due to track breaking. Welds have snapped on tracks. Replaced tracks. Unit tested good
Near Rochester, NY 14624
Dave L
Job Details:
07/19/2019
REFRIGERATOR MAYTAG MFI2570FEZ05
Water pressure is very low due to a restricted needle valve. Installed new dual valve and replaced cracked ice maker fill tube. Recommending that the customer have a licensed plumber replace the needle valve; used 1 67006317 (TUBE-WATER) from stock
Near Pittsford, NY 14534
Shaiman
Job Details:
07/19/2019
DISHWASHER KITCHENAID KDTE204EPA1
Unit fills with water but does not wash. Motor needs to be replaced. ; ordrng 1 WPW10605058 (SUMP MOTOR)
Near Canandaigua, NY 14424
Dave F
Job Details:
07/19/2019
WASHER MAYTAG MVWX655DW1
Lid lock had failed not allowing washer to complete cycles . Replaced lid lock from Truck stock W12307244. Calibrated unit and ran auto diagnostics. Unit tested good .; used 1 W11307244 (LATCH) from stock
Near Ontario, NY 14519
Dave F
Job Details:
07/19/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00
Ice maker not making ice . Ice maker did cycle . Found that the water flow was pretty low . Turn on shut off valve and turned back on . Cycled ice maker again . Water flow was better customer to monitor
Near Webster, NY 14580
Dave L
Job Details:
07/19/2019
REFRIGERATOR WHIRLPOOL WRF989SDAE00
Freezer evaporator van is not running causing no ice. 14vdc coming out of control. Ordering fan ; ordrng 1 WPW10514110 (motor evaporator)
Near Pittsford, NY 14534
Dave F
Job Details:
07/19/2019
REFRIGERATOR WHIRLPOOL GARF30FDGB00
Door not closing correcting and rubbing . Adjusted the bottom and top hinges to get rid of the rubbing . Adjusted the screw test raises and lowers door . Loc tite screw and put rubber grommet in between to keep it from moving ..heated door gasket . Door is now sealing as expected . Left part with customer
Near Ontario, NY 14519
Dave L
Job Details:
07/19/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Freezer door harness is damaged. Ordering door. ; ordrng 1 LW11202405 (dor-fip)
Near Penfield, NY 14526
Shaiman
Job Details:
07/19/2019
DRYER AMANA NGD4800VQ1
Unit would not heat. Replaced thermal fuse. Unit testing good. ; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Ontario, NY 14519
Shaiman
Job Details:
07/19/2019
WASHER WHIRLPOOL WFW97HEXW0
F6E1 error code stored. MCU should be replaced. Customer declined further repair.
Near Rochester, NY 14624
Dave L
Job Details:
07/19/2019
REFRIGERATOR WHIRLPOOL WRT314TFDB00
Unit was not cooling properly due to a slow evaporator fan motor. Replaced fan motor. Unit testing good
Near Rochester, NY 14617
Dave L
Job Details:
07/19/2019
REFRIGERATOR KITCHENAID KRFF305ESS00
Unit had an event where the freezer had thawed. Unit operating at time of arrival and has good temperature. Suspecting defrost control; ordrng 1 W10860447 (cntrl-elec)
Near Rochester, NY 14620
Dave L
Job Details:
07/19/2019
REFRIGERATOR WHIRLPOOL KRFF507HPS
Replaced shelf support that was broken and preventing the crisper from closing. Unit tested good
Near Webster, NY 14580
Evan
Job Details:
07/19/2019
DISHWASHER KITCHENAID KDTE254ESS2
"Customer stated rack was falling. Upon inspection discovered that left side adjuster housing has cracked causing issue. Ordering housing cover and adjuster; ordrng 1 WPW10250162 (COVER ) and 1 WPW10588164 (HOUSING ), dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"
Near Hamlin, NY 14464
Dave L
Job Details:
07/19/2019
WASHER WHIRLPOOL WTW5000DW2
Replaced pump and control due to unit not completing cycles. Unit tested good after test.
Near Rochester, NY 14620
Shaiman
Job Details:
07/19/2019
REFRIGERATOR WHIRLPOOL WRF560SEYW01
"Customer stated that after repairing the gasket, water would not dispense. Door switches are functional. Checked harness connections at the top left hinge. Removed water filter and attempted to dispense water. Reset power to unit. Tested harness at main control and did not get power when attempting to dispense water. Tech line agent suggests replacing the UI and control board. SR: 7725369349; rqstng P&A on 1 W10435576 (FASCIA) and 1 W11035836 (MAIN CONTROL) and 1 W11082783 (USER INTERFACE )"
Near Rochester, NY 14606
Evan
Job Details:
07/19/2019
RANGE AMANA AGR6603SFW2
Customer stated that unit was not heating up to temp. Unit would not get hot while running bake cycle. Attempted to run preheat could not hear ignitor clicking once bake cycle started. Discovered that terminal connector at ignitor had come detached reattached connector ran preheat to 350. Unit tested good; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN
Near Rochester, NY 14609
Shaiman
Job Details:
07/19/2019
WASHER WHIRLPOOL NTW4516FW3
Customer states unit will not go complete a wash cycle. Latch would not lock. Replaced latch. Unit testing good. ; used 1 W11307244 (LATCH) from stock
Near Avon, NY 14414
Dave F
Job Details:
07/19/2019
WASHER WHIRLPOOL WFW94HEXW2
F8E2 dispenser system error .Called techline SR 7725379894 .said that would need a new dispenser if the wire harness is good . Found corrosion on the wires to the dispenser and on the board to the dispenser itself . Would need wire harness and dispenser motor . . Cleaned contacts on wire and board on motor . Use dielectric grease to prevent any more . Ran in auto diagnostics did not pass. But now a regular cycle is working . Customer will think about doing any further repairs .
Near Rochester, NY 14621
Evan
Job Details:
07/19/2019
DRYER KENMORE 417.804127
Replacing motor and blower due to old blower wheel cracking and seizing itself on motor shaft. Replaced motor and blower. Ran test cycle. Unit tested good
Near Rochester, NY 14623
Shaiman
Job Details:
07/19/2019
WASHER WHIRLPOOL WFW5620HW0
Customer states unit won’t spin And is leaking water. Mounting point for inner rail to bulk dispenser is stripped preventing rail to be fastened securely. Replacing flawed components. Tested spin in manual verification; unit spins fine. F9E1 error code still stored. Unable to justify the exact source of the leak. Also replacing drain pump. ; ordrng 1 W11204544 (INNER RAIL) and 1 W11230114 (SCREW) and 1 W11316609 (DRAIN ASSEMBLY ) and 1 W11316671 (INNER DRAIN HOSE) and 1 W11318828 (DISPENSER LINER)
Near Rochester, NY 14612
Dave L
Job Details:
07/19/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
Replaced the water valve and the full tube heater due to ice make fill tube freezing. Ran test harvest and fill. Unit filled Customer to monitor
Near Rochester, NY 14617
Dave L
Job Details:
07/19/2019
REFRIGERATOR KENMORE 25378893013
Unit is not defrosting. Defrost timer is not advancing ordering timer; ordrng 1 215846604 (timer-defrost)
Near Rochester, NY 14615
Dave L
Job Details:
07/19/2019
RANGE WHIRLPOOL WEGA25H0HN0
Replaced convection fan that was open. Unit tested good in diagnostics
Near Rochester, NY 14624
Dave L
Job Details:
07/19/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Items on top shelf near damper are freezing and causing inconsistent temps. Recommending removing items from shelf near damper. Mullion control is sticking. Ordering mullion; rqstng P&A on 1 W11043010 (rail-mulln)
Near Canandaigua, NY 14424
Dave F
Job Details:
07/19/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM10
Tube from valve to water filter housing is leaking ordering new tube WPW10678712. ; ordrng 1 WPW10678712 (tube-water)
Near Palmyra, NY 14522
Dave F
Job Details:
07/19/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Customer had found styrofoam in there ice . The foam may have been from when they purchased the unit and removed packing foam . Dump ice bin made sure there wasn't anymore debris in bin . Cycled ice maker . Checked water dispenser . Water flow is slow . Turned off saddle valve and reopened. Unit now has better water flow .
Near Palmyra, NY 14522
Shaiman
Job Details:
07/19/2019
WASHER MAYTAG MVWC565FW1
Replaced agitator due to items getting damaged. Service pointer #W11347319A. Repair successful.
Near Victor, NY 14564
Dave F
Job Details:
07/19/2019
REFRIGERATOR WHIRLPOOL WRS322FDAB05
Called techline SR 7725372518 . Refrigerator not cooling . Found that there was a previous repair done to the unit a hard start was added to unit . Techline suggested replacing compressor W10309988. Wire harness to compressor as well W10805739. ; ordrng 1 W10309988 (compressor) and 1 W10805739 (harns-wire)
Near Rochester, NY 14610
Dave F
Job Details:
07/19/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM00
The Mullion on the left hand door had fallen off and not allowing the door to shut . Re fixed mullion and adjusted hinges so the mullion was hitting in the right place l also adjusted the legs as well . Unit Tested good
Near Fairport, NY 14450
Dave F
Job Details:
07/19/2019
REFRIGERATOR MAYTAG MSS26C6MFB00
Freezer door not closing correctly. Found that the screws to the hinge were missing that are supposed to be holding the freezer door . Took one screw from fresh food door and moved it to the freeze ordering new screws WPW10297485 . Reheated gaskets and leveled the refrigerator doors to make sure that they are shutting as they should . .; ordrng 3 WPW10297485 (screw)s
Near Rochester, NY 14605
Dave F
Job Details:
07/19/2019
RANGE AMANA AGR6603SFB2
F1E0 F1E1 internal board failure. F3E0 oven sensor error. Called techline SR 7725384412 . Unit is full of roaches and that is what caused the failure in the unit . Would need new control board . Unit is not covered under warranty.; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN and 1 WPW10701462 HARNESS-INSULATED
Near Henrietta, NY 14467
Evan
Job Details:
07/19/2019
DISHWASHER KENMORE 587.14029200A
Customer stated unit is leaking. Discovered that unit was dripping from fill hose. Was able to trim hose and reinstall. Ran unit once hose was trimmed and reclamped. Could not replicate issue once doing this. Ran multiple test cycles unit tested good
Near Rush, NY 14543
Evan
Job Details:
07/19/2019
RANGE JENN AIR JES1750FS1
Customer stated door would not shut correctly. Upon inspection discovered that hinges were not allowing door to seal properly at the top of the door. Replaced hinges and tested door for customer. Unit tested good
Near Conesus, NY 14435
Dave F
Job Details:
07/19/2019
VERTICAL FREEZER WHIRLPOOL WZF34X18DW01
"Freezer not freezing bottles of water . Temperatures in unit area found 40 degrees. Unit needs sealed system work . Ordering evap W10858281 . Compressor W11174634; ordrng 1 W10858281 (evaporator) and 1 W10896198 (start-dev) and 1 W11174634 (compressor), dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE"
Near Macedon, NY 14502
Evan
Job Details:
07/19/2019
DISHWASHER MAYTAG MDB4949SDZ0
Replacing Bracket for upper wash arm due to old bracket being missing from unit. Replaced bracket. Ran test cycle. Unit tested good
Near Rochester, NY 14606
Dave L
Job Details:
07/19/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13
"Replaced evaporator with harness due to an incorrect defrost terminator. Freezer clips have broken ordering clips to be shipped direct ; rqstng P&A on 1 WPW10485089SHIPDIRECT (SHIP DIRECT) and 1 WPW10485096SHIPDIRECT (SHIP DIRECT), states that autho needed"
Near Rochester, NY 14624
Dave F
Job Details:
07/19/2019
REFRIGERATOR MAYTAG MBR2258XES1
Ice maker is not cycling correctly needs new ice maker .replaced ice maker With D7824706Q . Cycled ice maker . Unit tested good .; used 1 D7824706Q (ICEMAKER) from stock
Near Williamson, NY 14589
Shaiman
Job Details:
07/19/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Customer concerned about unit not draining. Unit drained 4 consecutive times with no issues. Unit testing good. Return with drain pump if issue returns. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN
Near Williamson, NY 14589
Shaiman
Job Details:
07/19/2019
DRYER WHIRLPOOL WGD6620HC0
Customer states unit was throwing F3E3 error code. Replaced inlet thermistor. Unit testing good.
Near Rochester, NY 14624
Evan
Job Details:
07/19/2019
RANGE WHIRLPOOL WEE745H0FS0
Customer stated Burner was stuck on. Upon inspection discovered that switch had seized causing issue. Also interior of knob had cracked so customer could not turn burner off. Replaced knob and switch. Discovered that other knobs for other burners are beginning to have same issue shipping other 3 knobs directly to customer. Unit tested good ; ordrng 3 W11117415 (SHIP TO CUSTOMER )s
Near Webster, NY 14580
Dave L
Job Details:
07/19/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Left side door liner was caved in. Added shim to make contact with light switch. Light and water now works.
Near Webster, NY 14580
Dave L
Job Details:
07/19/2019
DISHWASHER KITCHENAID KUDS40CVSS4
Ran unit with the clear door. Significant sudsing present still. Recommending changing detergents.