Near Fairport, NY 14450
Dave F
Job Details:
02/07/2020
REFRIGERATOR KITCHENAID KRFF707ESS00
Called techline SR 7727078760 . Techline said to check drain pan make sure it isn’t warped it is not . Techline had no more suggestions for the unit to be fixed . Deemed unrepairable . ; ordrng 1 W10633627 (Evap fan)
Near Penfield, NY 14526
Evan
Job Details:
02/06/2020
WASHER WHIRLPOOL WTW4850HW1
Customer stating that unit will not run through cycle. Unit will fill and then begin to drain immediately. Upon inspection discovered error code f8e1 for long fill. Ran test cycle. Discovered that hot water valve was failing to actuate. Inspected valve and discovered that connection was not fully seated on control. Reseated connector and tested valve manually. Both valves are now actuating as they should. Ran test cycle to confirm function. Unit tested good
Near Macedon, NY 14502
Evan
Job Details:
02/06/2020
DISHWASHER KITCHENAID KDPE334GPS0
Replacing control board due to unit displaying error code 4-4 for wash motor failure. Replaced control and ran test cycle unit completed cycle as it should. Unit tested good
Near Webster, NY 14580
Evan
Job Details:
02/06/2020
DISHWASHER WHIRLPOOL WDF760SADM0
Customer stating that unit is leaking. Checked for error codes. No codes present. Ran test cycle. Discovered that unit was leaking from diverter. Ordering Sump & motor ; ordrng 1 WPW10671942 (SUMP & MOTOR)
Near Rochester, NY 14609
Evan
Job Details:
02/06/2020
RANGE WHIRLPOOL WFE510S0HS1
Customer stating that unit is not at right temp when preheat is finished. Ran preheat to 350 unit unit cycle once hitting 350. Unit need to be calibrated up 20 degrees. Calibrated unit up 20 degrees and took temp reading again. Unit now maintaining 350. Unit tested good
Near Webster, NY 14580
Evan
Job Details:
02/06/2020
DRYER MAYTAG MEDC465HW0
Customer stating that lid is rattling during operation. Discovered that clips are not holding down lid as they should attempted to reform clips but lid will not latch on clips properly. Ordering clips ; ordrng 2 WP8066092 (TOP CLIP )s
Near Webster, NY 14580
Evan
Job Details:
02/06/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
Part that was received is damaged. Reordering part rescheduling for 2/10; ordrng 1 W11035418 (INNER DOOR PANEL )
Near Rochester, NY 14625
Evan
Job Details:
02/06/2020
WASHER WHIRLPOOL MVWB835DW5
Customer stating that unit is not running right and was producing large noise during cycle. Checked for error codes. No codes present. Ran diagnostic cycle. Unit completed cycle as it should. Ran unit in manual test mode on high spin. Unit is operating as it should. Spoke with customer about proper loading and cycle selection. Advised customer this is a High efficiency machine that does not require a large amount of water. Unit itself tested good
Near Macedon, NY 14502
Evan
Job Details:
02/06/2020
MICROWAVE WHIRLPOOL UMV1160CS8
Replacing control due to unit displaying f1e4 code for relay failure. Replaced control and tested unit. Unit tested good
Near Pittsford, NY 14534
Steve
Job Details:
02/06/2020
WASHER MAYTAG MHW8630HC0
Complaint of UI display flickering. Observed flickering of digital display. Replacing UI.; ordrng 1 W11351738 (USER INTERFACE)
Near Rochester, NY 14610
Steve
Job Details:
02/06/2020
WASHER WHIRLPOOL WTW4800BQ0
Adjusted legs to stop excessive vibrating. The washer tested good. ; dspstn on spec-tagged invntry: 1 W10780045 SUSPENSION
Near Brighton, NY 14620
Steve
Job Details:
02/06/2020
OVEN KITCHENAID KEBC147VSS02
Replaced blower and fuse for no heat after self clean. The oven heated and tested good.
Near Rochester, NY 14618
Steve
Job Details:
02/06/2020
WASHER MAYTAG MVWX655DW1
Complaint of washer making noise and clothes coming out of washer wet. Observed noise during spin cycle. Attempted to remove washplate to examine splines however wash plate has seized to gear case. Ordering wash plate and gear assembly.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W10902814 (washplate) and 1 W11035751 (gearcase)
Near Rochester, NY 14620
Steve
Job Details:
02/06/2020
RANGE FRIGIDAIRE FFGF3005MWB
Replaced spark module for not sparking. The range tested good
Near Rochester, NY 14626
Steve
Job Details:
02/06/2020
WASHER MAYTAG MHW6630HW0
Found only over suds error code. Customer complained of no hot water. Hot water worked as expected in diagnostics but took a minute to get hot. The washer was squeaking when spinning. Moved washer forward and noise went away. The washer tested good.
Near West Henrietta, NY 14586
Steve
Job Details:
02/06/2020
DRYER WHIRLPOOL MEDC465HW0
Found insulation stuck inside wall preventing unit from drying. Removed and tested. The dryer tested good
Near Scottsville, NY 14546
Steve
Job Details:
02/06/2020
WASHER MAYTAG MVWB766FW1
Complaint of detergent dispenser not working and machine not spinning out clothes. Tested dispenser. Did reattach the fill line piece in dispenser. Tested unit in diagnostics and unit tested good. No error codes found.
Near Livonia, NY 14487
Dave F
Job Details:
02/06/2020
REFRIGERATOR FRIGIDAIRE FGHB2866PFNA
Ice maker not cycling .tested in diagnostics. Fill tube is frozen as well . Thawed fill tube . Tested fill in diagnostics and replaced ice maker . Unit tested good
Near Avon, NY 14414
Dave F
Job Details:
02/06/2020
WASHER WHIRLPOOL WTW4816FW2
Lid lock failure error code . Replaced lid lock With W11307244 tested unit . Tested good ; ordrng 1 W11307244 (Lid lock)
Near Rochester, NY 14618
Dave F
Job Details:
02/06/2020
WASHER AMANA LW3502W2
Belt is broken . Ordering belt WP28808 . ; ordrng 1 WP28808 (Belt)
Near Webster, NY 14580
Dave F
Job Details:
02/06/2020
REFRIGERATOR GE GFSS6KKYCSS
Drain tube is plugged . Tried to clear tube with no luck . Customer will look into new unit .
Near Victor, NY 14564
Dave F
Job Details:
02/06/2020
RANGE WHIRLPOOL WFE505W0HS1
replaced control . Unit still not working . Found the Wire harness and block are burned up . Ordering harness W11416047 and terminal block WPW10245259; ordrng 1 WPW10245259 (Block) and 1 W11416047 (Main harness)
Near Pittsford, NY 14534
Dave F
Job Details:
02/06/2020
DRYER WHIRLPOOL WHD560CHW1
Replaced belt for being broken . Tested unit . Tested good
Near Fairport, NY 14450
Dave F
Job Details:
02/06/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
Water leaking at water valve between filter and valve . Ordering filter housing and water valve . Left side cold air return is full of ice from the water dripping . Would need to be thawed out . ; ordrng 1 W11346622 (Reservoir) and 1 W11043013 (Water valve)
Near Mount Morris, NY 14510
Steve
Job Details:
02/06/2020
WASHER WHIRLPOOL WFW5620HW0
Customer claims washer not spinning and wash coming out soaking wet. Ordering control and ui; ordrng 1 W11319991 (UI) and 1 W11322903 (ACU)
Near Bloomfield, NY 14469
Dave F
Job Details:
02/06/2020
WASHER MAYTAG MVWX655DW1
Actuator not shifting between agitation and spin . Replaced actuator with part from stock W10913953 . Calibrated unit . Tested in auto diagnostics. Tested good .; used 1 W10913953 (Actuator) from stock
Near Canandaigua, NY 14424
Dave F
Job Details:
02/06/2020
WASHER WHIRLPOOL WFW6620HC0
Bellow has a hole in it . Ordering bellow W11314648; ordrng 1 W11314648 (Bellow)
Near Victor, NY 14564
Evan
Job Details:
02/06/2020
OVEN MAYTAG MER8775AS0
Customer stated that while running bake cycle smoke appeared to come from oven vent. Unit was failing to maintain temperature after this. Discovered that bake element had corroded and broken. This was cause for unit not heating properly and smoke appearing through vent. Unit will need bake element. Ordering bake element ; ordrng 1 W10779716 (BAKE ELEMENT )
Near Rochester, NY 14612
Dave L
Job Details:
02/04/2020
REFRIGERATOR WHIRLPOOL WRF560SH0P
Unable to locate appliance in warehouse. No serial number provided ; saved tckt
Near Ontario, NY 14519
Evan
Job Details:
02/04/2020
DRYER MAYTAG MEDB766FW0
Customer stating that unit is not responding to commands. When attempting to start cycle unit will not start cycle and console will act erratically. Discovered f2e1 error code for stuck key. Attempted to run unit. Unit will power up but not respond to start key command. Ordering console ; ordrng 1 W11042482 (CONSOLE )
Near Macedon, NY 14502
Evan
Job Details:
02/04/2020
DISHWASHER KITCHENAID KDPE334GPS0
Customer stating that unit will not run cycle. Unit is running for short period of time and then shutting off. Checked for codes. Unit displaying code 4-4 for wash motor failure. Ran diagnostic cycle. Unit completed cycle as it should. Suspecting issue with control due to error code and wash motor operating as it should. Ordering control ; ordrng 1 W11120155 (CONTROL) and 1 W11162733 (WASH MOTOR )
Near Lima, NY 14485
Dave F
Job Details:
02/04/2020
WASHER ELECTROLUX EFLS517STT0
Unit is very loud when drain pump and recirculating pump Is running ordering Drain pump 5304514769 and recirculating pump 5304514775; rqstng P&A on 1 5304514775 (Recirculating pump) and 1 5304514769 (Drain pump)
Near Bloomfield, NY 14469
Dave F
Job Details:
02/04/2020
RANGE JENN AIR JGS9900CDB01
right front burner not lighting . needs new ignitor . can not removed right from burner head as the screws are stuck inside . called techline SR 7727042815. . techline said to try and extract screws and order orifice holder 7527P087-60 and burner with ignitor 74007736 . 2 Screws WP8273062 ; rqstng P&A on 1 7527P087-60 (Orifice holder) and 1 74007736 (Burner) and 2 WP8273062 (Screws)s
Near Rush, NY 14543
Steve
Job Details:
02/04/2020
DRYER WHIRLPOOL WED9200SQ0
"Complaint of machine not starting dry cycle. Checked power. Measured 240 volts AC. Checked continuity to thermal fuse. Measured no continuity. Replaced fuse. Started machine successfully. While machine running observed the heating element. Only half the element was charged. Checked element to see if grounding out to chassis of machine. Element tested positive for continuity with chassis of machine. Also validated by running machine in time dry no heat. With no heat selected the element still ignited. Replacing element. Recommended customer clean venting before going back to normal use.; ordrng 1 WP8544771 (element), used 1 WP3392519 (FUSE-THERMAL) from stock"
Near Rochester, NY 14620
Steve
Job Details:
02/04/2020
REFRIGERATOR MAYTAG JFC2087HRP
Complaint of water leaking from back of the fridge and intermittent non cooling. When calling for water found leak from water valve. Replacing water valve. Trouble shooting compressor to address non cool. Power cycled unit and compressor started and ran as expected. Based on customer feedback replacing start device to address intermittent non cool.; ordrng 1 W10613606 (start-dev) and 1 WP67005154 (valve-inlt)
Near Pittsford, NY 14534
Evan
Job Details:
02/04/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Customer stating that keypad will not respond to commands. Checked for codes upon arrival. Discovered code f2e1 for stuck key error. Ran test cycle. Unit would allow technician to make selections on keypad but was not always responding to selection. Ran diagnostic cycle. Unit completed cycle as it should. Ordering keypad ; ordrng 1 W10897413 (CONSOLE)
Near Fairport, NY 14450
Evan
Job Details:
02/04/2020
MICROWAVE WHIRLPOOL WMH31017HS0
Customer stating that unit is not heating properly and lights are flickering inside cabinet. Discovered that unit had old style interlocks. Suspecting this is causing issue. Replaced interlocks. Tested unit. Unit tested good. Tested items inside microwave multiple times. Unit is heating as it should ; used 1 W11244494 (INTERLOCK) from stock
Near Macedon, NY 14502
Evan
Job Details:
02/04/2020
WASHER WHIRLPOOL WFW8540FW1
Customer stated that unit would not unlock door and was making a noise. Upon inspection discovered that unit was in drain lockout mode. Unlocked door manually and removed clothing. Discovered error code f3e1 for pressure system fault. Removed pressure hose to inspect. Discovered hose was not seated on air trap correctly causing issue. Reseated hose and ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP
Near Macedon, NY 14502
Evan
Job Details:
02/04/2020
DISHWASHER MAYTAG MDB4949SHB0
Replacing water valve due to unit failing to fill when running wash cycle. Replaced valve and ran diagnostic cycle. Unit tested good
Near Rochester, NY 14623
Shaiman
Job Details:
02/04/2020
DRYER MAYTAG MEDX655DW1
Timer does not count down during cycles. The timer should be replaced. ; ordrng 1 W10642928 (TIMER)
Near Rochester, NY 14626
Dave L
Job Details:
02/04/2020
REFRIGERATOR MAYTAG MFT2574DEE01
Unit had been making a loud noise when running and then began to stop cooling. Customer has had unit unplugged for 3 days. Suspecting frost build up on evaporator causing the noise as it was quiet when plugged in. Ordering evaporator fan with thermistor harness and controls. Unit to be rechecked on next visit. ; rqstng P&A on 1 WPW10514110 (motor evaporator) and 1 WPW10589838 (cntrl-elec) and 1 WPW10590854 (cntrl-elec)
Near Webster, NY 14580
Evan
Job Details:
02/04/2020
WASHER MAYTAG MVWB865GC0
Customer is stating that unit is not filling properly. Customer is stating that unit will not fill properly when running cycle. Checked for error codes. Unit displaying code f3e2 for inner water temp fault. Discovered that connector for thermostat on water valve was not plugged in causing issue. Reseated connector and tested valves manually. Unit now filling as it should. Unit tested good
Near Webster, NY 14580
Dave L
Job Details:
02/04/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
Right RC door is broken at the upper hinge. Ordering door to be shipped to customer ; ordrng 1 W10815686 (dor-fip bl)
Near Penfield, NY 14526
Evan
Job Details:
02/04/2020
WASHER MAYTAG MHW3505FW1
Customer stated that washer was not draining properly inside bellow. Upon inspection discovered that holes in bellow were not properly aligned with holes on plastic outer tub. Realigned holes and cleaned bellow as courtesy. Ran test cycle. Unit tested good
Near Ontario, NY 14519
Dave L
Job Details:
02/04/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03
Rescheduled customer as the unit has been unplugged for several days will have to re diagnose. Did not collect at this time as we could not properly diagnose. ; schdld next appmnt for 2/10 MON !
Near Brockport, NY 14420
Dave L
Job Details:
02/04/2020
REFRIGERATOR GE TBX25JASJRWH
Inspected unit for not cooling. Freezer at 1 for at 39. Damper between freezer and refrigerator was closed all the way. Opened damper. Unit operating as expected otherwise.
Near Pittsford, NY 14534
Steve
Job Details:
02/04/2020
DISHWASHER MAYTAG MDB4949SDZ0
Found the float switch was loose causing leak onto kickplate foam and then to floor. Tightened the float switch and the dishwasher tested good. Took pictures.
Near Penfield, NY 14526
Shaiman
Job Details:
02/04/2020
WASHER WHIRLPOOL WTW4850HW1
"Customer states the unit does not finish wash cycles; machine fills with water, does nothing, and then drains. No error codes stored. Completed auto diagnostic cycle with no issues. Started a cycle in the normal user mode. Unit stayed in sensing and dispensed water for a few brief moments. Unit failed to fill to an adequate water level then began to drain on its own. Suspecting a failed control board. ; ordrng 1 W11256099 (CONTROL BOARD )"
Near Honeoye Falls, NY 14472
Dave F
Job Details:
02/04/2020
WASHER AMANA NTW4516FW3
Washer has no errors codes . Calibrated unit .tested in auto diagnostics .leveled Unit . Tested good . Gave tips on best wash cycles . . ; dspstn on spec-tagged invntry: 1 W11170317 CONTROL
Near Honeoye Falls, NY 14472
Dave F
Job Details:
02/04/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Replaced bottom door seal . Dispenser . Tested unit in diagnostics. Lower spray arm is spraying water out the side . Ordering lower arm W10837249 and upper WPW10498900; ordrng 1 W10837249 (Lower spray arm) and 1 WPW10498900 (Upper spray arm), dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
Near Rochester, NY 14612
Shaiman
Job Details:
02/04/2020
WASHER MAYTAG MVWC400XW1
"Customer states unit stopped working. F7E1 error code stored. Tested unit in manual diagnostics. Unit sounded as if it was struggling to agitate. When attempting to go into the spin cycle, unit hesitates then times out. Inspected under the unit. Drive belt was barely on the motor and drive pulley. Threads on drive pulley are worn, causing belt to fall off pulley and become damaged. Belt and cam must be replaced. ; ordrng 1 W10006384 (BELT) and 1 W10721967 (CAM KIT)"
Near Canandaigua, NY 14425
Dave F
Job Details:
02/04/2020
WASHER MAYTAG MVWB980BG0
Washer bearing is bad on the unit and need to be replaced . Customer is going to seek new machine .
Near Conesus, NY 14435
Steve
Job Details:
02/04/2020
OVEN WHIRLPOOL WOD51ES4ES00
replaced control fuse to get power to user interface. Found the fuse in back is also blown preventing upper oven from heating. Ordering fuse; ordrng 1 W11034459 (thrmst-fix)
Near Spencerport, NY 14559
Dave L
Job Details:
02/04/2020
REFRIGERATOR WHIRLPOOL MFT2772HEZ
Replaced freezer led that was not operating. Light working properly after repair
Near Rochester, NY 14612
Dave L
Job Details:
02/04/2020
MICROWAVE WHIRLPOOL WMH32519HV
St7727043050 called Techline to document intermittent starting issue with the unit. Still was unable to recreate problem while in the home. Adjusted interlocks and made sure switch frame was straight customer to monitor
Near Webster, NY 14580
Dave L
Job Details:
02/04/2020
WASHER MAYTAG MVWX655DW2
Inspected unit for physical damage found one small scratch on right side. Off balance load code in diagnostics. Adjusted feet. Tightened transmission to tub as bolts were backed out a bit customer to monitor
Near Ontario, NY 14519
Dave L
Job Details:
02/04/2020
REFRIGERATOR WHIRLPOOL WRF322FNAH01
Reseated loose connection at led light due to freezer not illuminating and dim light in RC. Light began working normally afterwards.
Near Webster, NY 14580
Dave L
Job Details:
02/04/2020
REFRIGERATOR AMANA ARB2117AC
Replaced stuck evaporator fan motor. Unit tested good; dspstn on spec-tagged invntry: 1 5303917954 THERMOSTAT-DEFROST 55
Near Churchville, NY 14428
Steve
Job Details:
02/04/2020
DRYER AMANA NED4655EW1
Found a pen in blower that was stopping blower and motor would not run. Removed pen and the dryer tested good.
Near Rochester, NY 14623
Steve
Job Details:
02/04/2020
REFRIGERATOR WHIRLPOOL WRF560SEHV00
Tested ice maker and it tested good. Cycled and ice cubes were in icemaker. Found the temp setting to freezer was at warmest temp. Lowered ice temp to 4 snowflakes. Customer to monitor.
Near Irondequoit, NY 14609
Shaiman
Job Details:
02/04/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Replaced OWI sensor. Repair successful.
Near Rochester, NY 14623
Shaiman
Job Details:
02/04/2020
DISHWASHER WHIRLPOOL WDF330PAHB1
"Customer states unit is loud during drain, & water does not drain as fast as it used to. Filled and drained unit twice. No noise or issues present at this time. Suspecting there was a foreign item in the pump which flushed itself out. Unit tested good."
Near Canandaigua, NY 14424
Dave F
Job Details:
02/04/2020
STACKED LAUNDRY GE GUD27ESSMWW
Washer not spinning . Found the belt had fallen off the motor to the gear case . Reinstalled belt . Tested unit . Tested good
Near Canandaigua, NY 14424
Dave F
Job Details:
02/04/2020
MICROWAVE AMANA AMV1150VAS4
Removed broken bulb out of socket . Customer did not have a new one to install . Not one on the truck either .
Near Rochester, NY 14616
Shaiman
Job Details:
02/04/2020
DISHWASHER WHIRLPOOL WDF520PADW5
Replaced sump motor. Repair successful.
Near Pittsford, NY 14534
Evan
Job Details:
02/04/2020
RANGE GE JRP24GV1BB
Replacing bake element due to unit not maintaining temperature inside cavity. Replaced element and ran preheat to 350. Unit heating as it should. Unit tested good
Near Pittsford, NY 14534
Shaiman
Job Details:
02/04/2020
DISHWASHER KITCHENAID KDTE334GPS0
"Customer states unit would not finish cycles, and would not drain. Tank was full of water upon arrival. 6-4 error code stored. Ran unit through a verification cycle. Drain pump would run, but water will not drain out. After investigation, discovered the drain plug was still installed in the new garbage disposal. Removed plug. Unit drained as it should; repair successful."
Near Geneseo, NY 14454
Steve
Job Details:
02/04/2020
REFRIGERATOR GE TCD18PADAWW
Adjusted legs and greased the slides for freezer door not staying closed. No parts are available for this refigerator.
Near Hilton, NY 14468
Dave L
Job Details:
02/04/2020
WASHER WHIRLPOOL GHW9400PW1
Unit was not draining due to a clogged drain. Removed obstruction. Unit tested good
Near North Chili, NY 14514
Dave L
Job Details:
01/29/2020
MICROWAVE WHIRLPOOL WMH31017FS0
"Microwave was not cooking when door closed, lights flickering, replaced interlock switch.; used 1 W11244490 from stock"
Near Rochester, NY 14606
Dave L
Job Details:
01/29/2020
RANGE GE JGBP33CEH3CC
"Replaced orafice holder's in customer gas stove, working fine when repair was completed."
Near Rochester, NY 14609
Dave L
Job Details:
01/29/2020
WASHER AMANA NTW4516FW2
"Replaced control board, unit working as intended after repair."
Near Spencerport, NY 14559
Dave L
Job Details:
01/29/2020
REFRIGERATOR WHIRLPOOL MFT2772HEZ
"Freezer light was out, ordered new freezer light. ; ordrng 1 W11205083 (Module)"
Near Irondequoit, NY 14617
Dave L
Job Details:
01/29/2020
REFRIGERATOR FRIGIDAIRE PHSC39EHSS2
"Checked Inverted, unit is not cooling properly. Determined needs new inverter to fix problem.; ordrng 1 241577501 (Inverter)"
Near Canandaigua, NY 14424
Dave F
Job Details:
01/29/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01
Unit has vibration sound coming from unit . Found that the suction line on the compressor was up against the cardboard backing making a lot of noise . Tested . Moved suction line . Tested unit . Tested good
Near Rochester, NY 14619
Shaiman
Job Details:
01/29/2020
DRYER WHIRLPOOL WED4815EW1
Replaced heating element. Unit testing good. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT
Near Farmington, NY 14425
Dave F
Job Details:
01/29/2020
RANGE WHIRLPOOL WFG525S0HZ0
Left hand hinge that has the screw was broken. Replaced left hand hinge . Tested unit . Tested good . Door is sealing ; dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE
Near Rochester, NY 14618
Shaiman
Job Details:
01/29/2020
DISHWASHER KITCHEN AID KDTE254ESS1
Replaced drain pump. Repair successful.
Near Rochester, NY 14612
Shaiman
Job Details:
01/29/2020
DRYER MAYTAG MEDC465HW0
"Customer reports intermittent drying. Unit failed vent test, but is heating as it should. Exhaust vent was constructed of PVC. Suggested customer to rebuild vent using hard aluminum pipe. No further repair necessary."
Near Rochester, NY 14610
Shaiman
Job Details:
01/29/2020
DRYER KENMORE 110.628821
Unit would not turn on. No power was present across thermal fuse. Replaced fuse. Unit testing good. ; used 1 WP3390719 (FUSE-THERMAL) from stock
Near Hilton, NY 14468
Shaiman
Job Details:
01/29/2020
WASHER WHIRLPOOL WET3300XQ0
Customer concerned about unit not filling with water the way it should. Tested hot warm cool and cold water valves. Unit is also filling the way it should for the rinse cycle. Customer then mentioned an issue with water not pumping out correctly. Water is draining from the machine during the spin cycle with no issues. No issues present at this time.
Near Penfield, NY 14526
Shaiman
Job Details:
01/29/2020
WASHER WHIRLPOOL WFW90HEFW1
"Customer states unit makes a grinding noise during rinse. F2E3 F5E4 error codes stored. Grinding/rattle noise could be heard during spin. Inspected the rotor. Rotor mounting screw snapped, thus causing the rotor not to be secure during spin. What is left of the screw must be extracted, then replaced with new screw. Splines in the rotor are also stripped. Ordering rotor mounting screw and rotor. ; ordrng 1 W10544980 (ROTOR) and 1 W11253212 (ROTOR SCREW)"
Near Williamson, NY 14589
Evan
Job Details:
01/29/2020
REFRIGERATOR KITCHENAID KFIS29BBMS00
Replaced filter housing due to clips breaking on old housing when installing new bladder. Replaced housing. Tested dispenser. Unit tested good
Near Williamson, NY 14589
Evan
Job Details:
01/29/2020
WASHER WHIRLPOOL WFW5620HW0
Replacing control due to unit failing to engage into spin. Ran diagnostic cycle. Unit tested good
Near Clifton Springs, NY 14432
Evan
Job Details:
01/29/2020
DRYER WHIRLPOOL WGD6620HC0
Replacing console kit due to unit continually flashing f3e3 error code. Replaced console and control. Ran test cycle. Customer to monitor issue
Near Sodus, NY 14551
Evan
Job Details:
01/29/2020
WASHER WHIRLPOOL WFW75HEFW0
Customer stating that unit will not spin and door will not unlock. Upon inspection discovered that pressure hose has hole in hose causing issue. Ordering hose ; ordrng 1 W11044559 (PRESSURE HOSE)
Near Phelps, NY 14532
Evan
Job Details:
01/29/2020
WASHER MAYTAG MVWX655DW1
Customer stating that unit is not spinning out properly. Upon inspection discovered that drove hub teeth are stripped causing issue. Wash plate is seized on unit. Ordering wash plate ; ordrng 1 W10902814 (WASH PLATE )
Near Irondequoit, NY 14617
Dave L
Job Details:
01/29/2020
OVEN WHIRLPOOL WEG750HOHZ0
Installed Control Panel. Unit Operates As Intended.
Near Phelps, NY 14532
Evan
Job Details:
01/29/2020
WASHER WHIRLPOOL WTW8600YW1
Customer stating that unit is noisy in spin and flashing UL code. Upon inspection discovered that bearing is failing and basket is hanging lower than normal due to suspension. Replaced bearing and ran test cycle. Customer is going to run unit and see if UL code reappears. If code reappears order suspension W10440786 Suspension ; ordrng 1 W10435302 (BEARING ) and 1 W10440786 (SUSPENSION)
Near Fairport, NY 14450
Evan
Job Details:
01/29/2020
OVEN WHIRLPOOL KOCE507ESS07
complaint of paint chipping in oven cavity. Customer already contacted manufacturer regarding issue. Called tec line to document issue and recline had photos documented from the customer inquiry with manufacturer. Tec line arranging an exchange.SR: 7727005103
Near Hilton, NY 14468
Dave L
Job Details:
01/29/2020
REFRIGERATOR GE PGSS5P-JXC-SS
Replaced Water Filter & Tube. Unit Works As Intended.
Near Walworth, NY 14568
Dave F
Job Details:
01/29/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
Right side door hinge has broken and gone through the door . Unit needs new door . Ordering door . Black stainless LW11038910 and name plate W11223753; ordrng 1 LW11038910 (Black stainless door) and 1 W11223753 (Name plate)
Near Rochester, NY 14616
Shaiman
Job Details:
01/29/2020
DRYER WHIRLPOOL WGD4815EW
Unit was making a loud squeaking noise. A support wheel & support wheel retainer was worn. Installed maintenance kit. Repair successful. ; used 1 4392065 (REPAIR KIT) from stock
Near Rochester, NY 14612
Dave L
Job Details:
01/29/2020
REFRIGERATOR WHIRLPOOL WRF736SDAW13
Checked Ice Maker. Needs Replacing.; rqstng P&A on 1 WPW10764668 (Ice Maker)
Near Fairport, NY 14450
Dave F
Job Details:
01/29/2020
DRYER ELECTROLUX EFMG417SIWO
Found lint build up in the blower housing causing it to go off balance and shake . Removed lint . Tested unit tested good
Near Pittsford, NY 14534
Dave F
Job Details:
01/29/2020
RANGE WHIRLPOOL KSEG700ESS2
3 6 9 buttons are not working . Power cycled unit and reseated wire harness to touch pad membrane . cleared faults . Tested unit tested good . If problem persists order console W10915661 . Part would be covered under manufacture warranty
Near Pittsford, NY 14534
Dave F
Job Details:
01/29/2020
REFRIGERATOR JENN AIR JSC24C8EAM00
Installed UV drier . Unit is cooling . Unit . Tested good .; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
Near Rochester, NY 14606
Shaiman
Job Details:
01/29/2020
WASHER WHIRLPOOL MVWB765FW1
User interface is not responding the way it should. User interface should be replaced. Customer states that they have an extended warranty through Lowe’s and will be contacting them. Refused to pay service fee.
Near Pittsford, NY 14534
Dave F
Job Details:
01/29/2020
MICROWAVE WHIRLPOOL WMH31017HZ2
Light on the microwave is not turning has no power going to socket . Unit needs control board . Ordering board W10892389 ; ordrng 1 W10892389 (Control)
Near Webster, NY 14580
Evan
Job Details:
01/27/2020
DISHWASHER KITCHEN AID KDFE104DSS4
Customer stated that unit is producing burning smell from inside cabinet. Upon inspection discovered that heater had crack in ceramic causing issue. Also discovered that rack was missing lower wheels. Ordering heater and lower rack. ; ordrng 1 W10703867 (HEATER) and 4 WPW10195417 (WHEELS (LOWER RACK) )s