Near Phelps, NY 14532
Dave F
Job Details: 06/18/2020
RANGE WHIRLPOOL MGR6875ADW Rear and center burner not lighting . Found rodent inside oven between the lid of the stove top and oven . Unit needs new switches for knobs . Not sure what other damage there is . All the screws to the burners are rusted and would not be able to removed to replace switches . Called techline SR 7728042927 .repair isn’t covered under warranty.
Near Clifton Springs, NY 14432
Dave F
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Replaced evap thermistor . Foil taped and zip tied . Defrosted unit , tested good ."
Near Ontario, NY 14519
Dave L
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL GS5SHAXTB00 Diagnosed a broken ice maker module motor. The customer is going to replace the module.
Near Williamson, NY 14589
Dave L
Job Details: 06/18/2020
50#IM 15' FS KITCHENAID KUIS15NRTS0 Replaced the water level sensor and bin thermistor due to intermittent ice production. Customer to monitor
Near Fairport, NY 14450
Steve
Job Details: 06/18/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Found fresh food section evaporator tray is bent up in middle causing ice to build up and accumulate on floor of fresh food section. Removed ice. Drain is clear. Put a plastic washer between tray and cover to flatten it. If problem persists order tray. Quoted in job. ; rqstng P&A on 1 W10836964 (pan-drip)
Near Palmyra, NY 14522
Dave F
Job Details: 06/18/2020
DISHWASHER KITCHENAID KUDS30IXSS1 Dishwasher not washing chopper blade plugged up . Replaced chopper . Cleared error codes . Tested unit in diagnostics. Tested good . Heater works . ; used 1 W10083957V (CHOPPER 4 BLADE) from stock
Near Pittsford, NY 14534
Steve
Job Details: 06/18/2020
WASHER WHIRLPOOL WTW5000DW2 Q1 no Q2 no Q3 no. Found long fill error code. The drain hose had a filter on it that was plugged Cleared filter. Replaced water valve and the washer filled and tested hood in diagnostics.
Near Rochester, NY 14622
Evan
Job Details: 06/18/2020
WASHER WHIRLPOOL WTW7800XW4 Customer stated that lid is cracking in exact same spot as before. (Pics attached) lid is less than 1 year old and is still in ATEC Warranty period. Ordering lid ; rqstng P&A on 1 WPW10349235 (LID)
Near Sodus, NY 14551
Dave L
Job Details: 06/18/2020
WASHER WHIRLPOOL WTW4616FW2 Q1 no q3noq3noReplaced capacitor and repaired wire harness due to unit not spinning or agitating. Unit tested good afterward .Verbal signature; used 1 W11158831 (
Near Fairport, NY 14450
Dave F
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW01 Replaced fresh food gasket . Heated gasket . Door is sealing as expected.
Near Sodus, NY 14551
Dave L
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Q1 no q2 no q3 no Re attached handle to ff door that had calledOff set screw. Verbal signature
Near Webster, NY 14580
Evan
Job Details: 06/18/2020
WASHER WHIRLPOOL WFW5620HW0 "Customer stated that unit was leaking water due to stripped teeth on cold water valve. Discovered that hose was not installed correctly and teeth are chewed up. Ordering cold water valve ; ordrng 1 W11316256 (WATER VALVE ), dspstn on spec-tagged invntry: 1 W11409996 DEFLECTOR"
Near Macedon, NY 14502
Dave F
Job Details: 06/18/2020
FREEZER WHIRLPOOL WZC3122DW00 Replaced thermostat . Tested unit . Tested good
Near Nunda, NY 14517
Dave F
Job Details: 06/18/2020
FREEZER WHIRLPOOL WZF34X20DW01 Replaced compressor and evaporator. . Start device . UV drier . Replaced fan motor . Charged unit . Looked for leaks . No leaks . Unit tested good .; dspstn on spec-tagged invntry: 1 876765 TUBES-PROCESS and 1 W10913906 VALVE 1/4
Near Rochester, NY 14624
Dave L
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Checked unit for cooling issue. Freezer was at 5 degrees when I arrived with 3 way valve in the RC position. Compressor louder than normal. Inspected both evaporators for dye. Did not find dye anywhere. Proceeding with compressor replacement when it arrives due to previous diagnosis ; O-emld tckt
Near Rochester, NY 14621
Evan
Job Details: 06/18/2020
DRYER GE DSKP333ECWW Customer stated that unit was producing noise while in spin. Discovered that heater bracket was making contact with drum while spinning. Moved bracket to a position that would not make contact with drum. Tested unit. Unit tested good
Near Rochester, NY 14615
Evan
Job Details: 06/18/2020
RANGE AMANA ACR4303MFB3 Customer stated that unit was not getting up to correct temp. Upon inspection discovered that terminal for bake element was not attached to element. Reseated connector and preheated unit up to 350 degrees. Unit heater as it should. Unit tested good
Near Rochester, NY 14610
Evan
Job Details: 06/18/2020
DISHWASHER WHIRLPOOL DU1100XTP83 Customer stated that unit was flashing clean up and not allowing unit to start cycle. Cycled power at breaker in attempt to clear light. light still remained flashing. Ran diagnostic cycle on machine after running diagnostic cycle clean light was no longer flashing and was able to start and run cycle. If issues persists console will need to be replaced. Unit is functioning as it should as of right now. Collecting service call fee (WPW10459139) console $162.49
Near Pittsford, NY 14534
Dave F
Job Details: 06/18/2020
DISHWASHER KITCHENAID KDFE104HPS0 "Wash pump not turning on replaced sump . Unit needs control W11305303. Ordering part ; ordrng 1 W11305303 (cntrl-elec), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
Near Irondequoit, NY 14622
Evan
Job Details: 06/18/2020
WASHER WHIRLPOOL WFW6620HW0 Replacing control vent coupler and retainer spring due to unit not spinning out and unit leaking water. Replaced all parts. Ran diagnostic cycle. Ran drain & spin also to confirm function. Unit tested good
Near Fairport, NY 14450
Dave F
Job Details: 06/18/2020
WASHER WHIRLPOOL MHW6630HW0 Customer says unit turns on but won’t start . Found F5E2 error code door lock error . Ordering door lock .; ordrng 1 W11316250 (latch)
Near Fairport, NY 14450
Steve
Job Details: 06/18/2020
DISHWASHER MAYTAG MDB8851AWS Found motor bearings are loud. Taking long time to drain also. The motor runs both wash and drain. The dishwasher needs motor. The customer is going to replace.
Near Walworth, NY 14568
Dave F
Job Details: 06/18/2020
DISHWASHER MAYTAG MDB8989SHZ0 Door not closing . Found hinges are bent and not sealing right . Ordering hinges . Latch and new gasket .; ordrng 1 WPW10653840 (door latch) and 1 W11177741 (gasket) and 1 WP8534854 (door hinge) and 1 WP8534853 (door hinge)
Near Fairport, NY 14450
Steve
Job Details: 06/18/2020
DRYER MAYTAG MEDC215EW1 Replaced door handle that had broken off. ; dspstn on spec-tagged invntry: 1 W10861225 HANDLE and 1 WPW10549553 HANDLE
Near Sodus, NY 14551
Dave L
Job Details: 06/18/2020
RANGE KITCHENAID KFED500ESS03 Found items being stored in oven pushing on door causing the light to come on intermittently. Removed pan lid. Unit tested good. Reinstalled door handle that fell off.
Near Rochester, NY 14618
Steve
Job Details: 06/18/2020
WASHER WHIRLPOOL WFW90HEFW0 Replaced door latch for f5 error preventing wash. The washer tests good. ; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH
Near Rochester, NY 14617
Dave L
Job Details: 06/18/2020
DRYER WHIRLPOOL MGD7230HW0 Q1 no q2 no q3 no F3e3 error. Checked harness connections and venting. Inlet thermistor reads 53k at control. Control is not reading thermistor. Ordering control ; ordrng 1 W11441689 (CONTROL)
Near Pittsford, NY 14534
Steve
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Found compressor not starting. No power to compressor. Unplugged harness to Cabinet and reseated. Th refigerator started and is cooling. The customer is going to monitor. ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
Near Penfield, NY 14526
Evan
Job Details: 06/18/2020
WASHER WHIRLPOOL WTW8900BCO Replaced log valve due to fabric softener cup overfilling due to solenoid failing to actuate properly. Replaced log valve. Ran test cycle. Unit tested good
Near Ionia, NY 14475
Steve
Job Details: 06/18/2020
WASHER WHIRLPOOL WFW3090JW0 "Replaced water valve , pressure sensor and hose for machine turning on by itself and stuck draining."
Near Canandaigua, NY 14424
Steve
Job Details: 06/18/2020
RANGE KITCHENAID KDRS483VSS03 Replaced ui and control for unresponsive Ui and cracked. The range tested good.
Near Webster, NY 14580
Dave L
Job Details: 06/18/2020
DISHWASHER KITCHENAID KDFE104HBL0 Some of the buttons on the UI are not responding. No errors in diagnostics. Ordering UI lefts console cap with customer.; ordrng 1 W11088845 (UI)
Near Rochester, NY 14607
Evan
Job Details: 06/18/2020
DISHWASHER GE GSD3200J00CC Customer stated that unit was not draining during cycle. Inspected drain hose for clog. Drain hose was clear. Tested unit and actuated drain pump multiple times. Cannot get unit to fail. Going to have customer run load and contact office if issue persists. Please reimburse for part cost ; dspstn on spec-tagged invntry: 1 WD24X10018 PISTON & NUT
Near Farmington, NY 14425
Steve
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Sr#7728056255 the unit is shutting off completely and randomly. Customer stated they were using max ice The freezer evaporator sound bad again while in diagnostics. Called tech line. Ordering fan for dc issue shutting refigerator off. ; ordrng 1 W11032800 (motor-evap)
Near Rochester, NY 14609
Evan
Job Details: 06/18/2020
OVEN WHIRLPOOL WFE505W0JZ0 Replacing control and temp sensor due to unit continually throwing f3e0 error code. Replaced both parts. Ran test bake cycle to 350. Unit tested good
Near Rochester, NY 14616
Dave L
Job Details: 06/18/2020
DISHWASHER KITCHENAID KDTE104DSS1 Replaced broken right side door link. Ran soil sensor calibration. Unit tested good
Near Rochester, NY 14625
Dave L
Job Details: 06/18/2020
DRYER MAYTAG MGD6630HW0 Acu replaced was not the updated version and didn’t solve the issue ordering acu UI kit ; ordrng 1 W11417080 (KIT)
Near Canandaigua, NY 14424
Steve
Job Details: 06/18/2020
RANGE MAYTAG MGR6600FZ1 Replaced cap burner on ground down port by ignitor on burner to let gas to ignitor for better lighting experience. The left front burner is lighting as expected now.
Near Farmington, NY 14425
Steve
Job Details: 06/18/2020
WASHER WHIRLPOOL WFW5620HW0 Replaced ACU and motor for washer not starting and motor not spinning. The washer tests good.
Near Rochester, NY 14621
Dave L
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Replaced broken door mullion.
Near Ontario, NY 14519
Evan
Job Details: 06/18/2020
DISHWASHER KITCHENAID KDTE104DSS1 SO 10348307-1Customer stating that unit is not cleaning. Upon inspection discovered that wash motor was failing. Unit is displaying 4-3 (wash motor failure) 7-1 (no heat) ordering wash motor ; ordrng 1 WPW10605057 (WASH MOTOR )
Near Webster, NY 14580
Evan
Job Details: 06/18/2020
RANGE FRIGIDAIRE FGEF3058RFA Replacing bake element due to old element testing open. Replaced element. Ran preheat to 350. Unit tested good
Near Webster, NY 14580
Dave F
Job Details: 06/18/2020
RANGE WHIRLPOOL GFG461LVT1 F3E2 sensor error code ohm sensor . Ohm 1090 within range . Checked harness . Tested good . Outlet that the unit is plugged unit isn’t grounded . Moved unit to another outlet . Unit is lighting as expected.Preheated oven . Checked oven temperatures . Was running high 360 set on 350 . Adjusted temperatures. tested good . Customer will monitor. If problem persists order WPW10157246 control . ATEC warranty.; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN
Near East Rochester, NY 14445
Dave F
Job Details: 06/18/2020
OVEN FRIGIDAIRE FFGF3047LSF Replaced ignitor . Tested unit . Tested good .
Near Pittsford, NY 14534
Dave F
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL MFI2570FEZ01 Replaced right hand gasket . Heated gasket for good seal . Tested unit . Tested good
Near Rochester, NY 14621
Dave L
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Q1 no q2 no q3 no Freezer door was not sealing. Raised door with washer and sealed cabinet to liner. Heater and molded gasket. Door sealing well Verbal signature
Near Farmington, NY 14425
Steve
Job Details: 06/18/2020
RANGE MAYTAG MGR5870BDW Replaced weak ignitor for no heat. The range tested good. ; used 1 12400035 (IGNITOR) from stock
Near Webster, NY 14580
Dave L
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL KFIV29PCMS02 Replaced cracked water reservoir
Near Pittsford, NY 14534
Dave F
Job Details: 06/18/2020
DRYER WHIRLPOOL GEW9250PL1 Dryer is not turning on . Checked thermal fuse . Tested good . Check voltage going to unit its good . Unit needs new control board . Control board is no longer available
Near Canandaigua, NY 14424
Steve
Job Details: 06/18/2020
DISHWASHER WHIRLPOOL WDF520PADB7 Found float in the float switch came off lever causing no water to dishwasher. Repositioned lever and switch. The dishwasher tests good
Near Webster, NY 14580
Evan
Job Details: 06/18/2020
MICROWAVE WHIRLPOOL WMH31017HZ3 Customer stated that unit would not run cycle and was flashing code. Discovered code f4e1 for relay being welded shut. Replaced control for this issue. Ran multiple test cycles. Unit tested good
Near Rochester, NY 14612
Dave L
Job Details: 06/18/2020
REFRIGERATOR AMANA AFD2535DEB Found unit leaking from the dual valve. F12 labor; ordrng 1 WP67005154 (valve-inlt)
Near Rochester, NY 14612
Dave L
Job Details: 06/18/2020
REFRIGERATOR MAYTAG MRT118FFFH01 Unit is not maintaining temperature. Incomplete frost pattern on evaporator. Ordering evaporator and compressor. ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)
Near Fairport, NY 14450
Dave F
Job Details: 06/18/2020
REFRIGERATOR KITCHENAID KFIS20XVBL1 Drain tube was plugged S38253 . Replaced drain tube with W10619951 . Defrosted unit . Unit . Tested good . ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
Near Victor, NY 14564
Steve
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Customer states the refigerator is very loud randomly. Showed video and it seems loud. The unit was working as expected while in the home. Packed foam under condenser. Opened doors and got all fans and compressor running. No noises while in home. Customer also stated the water sometimes does not dispense. It worked as expected while in home. Removed side panels next to dispenser paddle and reinstalled to make sure paddle has free movement. Instructed customer.to open and close door if water dispenser fails again and sr. If it fixes it. Possible wiring harness in door issue
Near Honeoye Falls, NY 14472
Steve
Job Details: 06/18/2020
WASHER MAYTAG MVWX655DW2 Washer was stuck in drain. Cancelled cycle and it reset. Tested in diagnostics. No error codes and all functions worked as expected.
Near Rush, NY 14543
Steve
Job Details: 06/18/2020
RANGE WHIRLPOOL KSGG700ESS2 Ordering correct console for scratch on arrival. ; ordrng 1 W11029431 (panl-cntrl)
Near Rochester, NY 14618
Evan
Job Details: 06/18/2020
DISHWASHER WHIRLPOOL WDF520PADW7 Customer stated that they have discovered issue with dishwasher and it does not need service at this time.
Near Farmington, NY 14425
Dave F
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Unit has no refrigerant . Compressor is burned out . Ordering compressor. Evaporator.uv drier and couplers .; rqstng P&A on 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)
Near Rochester, NY 14618
Evan
Job Details: 06/18/2020
WASHER WHIRLPOOL WFW95HEDW0 Customer stated that unit is not spinning or draining. Discovered that air trap was plugged causing issue. Cleared trap and tested unit. Unit tested good
Near Livonia, NY 14487
Steve
Job Details: 06/18/2020
DISHWASHER WHIRLPOOL WDF540PADM3 Replaced heater for open heater. The dishwasher tests good
Near Pittsford, NY 14534
Evan
Job Details: 06/18/2020
DRYER WHIRLPOOL WED8000DW4 Customer stating they are getting AF code repeatedly. Used dryer vent test kit to test airflow. Vent tested bad. Explained that Customer will need vent cleared or error will continue to appear. Unit itself tested good.
Near Rochester, NY 14621
Dave L
Job Details: 06/18/2020
REFRIGERATOR KENMORE 106.415698 Fresh food section running warm due to air damper being closed all the way. Opened damper and checked frost pattern and fans. Unit tested ok. Removed debris from condenser. Unit sits very close to back wall and does not have great airflow. Compressor did not feel over heated. Customer to monitor
Near Brockport, NY 14420
Dave L
Job Details: 06/18/2020
OVEN WHIRLPOOL WFG320M0BS3 Ordered front glass panel and knob; rqstng P&A on 1 W11176456 (glass-door) and 1 WPW10339442 (knob)
Near Rochester, NY 14609
Evan
Job Details: 06/18/2020
OVEN WHIRLPOOL WFE505W0JZ0 Replacing control and temp sensor due to unit continually throwing f3e0 error code. Replaced both parts. Ran test bake cycle to 350. Unit tested good
Near East Rochester, NY 14445
Dave F
Job Details: 06/18/2020
WASHER MAYTAG MHW5630HW0 Unit making noise while spinning. Pulled unit out of closet and Found back panel was loose on dryer causing the noise while the washer was in Spin . Tested unit . Tested good .
Near Pittsford, NY 14534
Evan
Job Details: 06/18/2020
RANGE KITCHENAID KFGD500EBS00 Replacing ignitor and bake burner bar due to old ignitor failing to glow and threads on bake burner stripping out. Replaced both parts. Ran test preheat. Unit tested good
Near Parma, NY 14559
Dave L
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Q1 no q2 no q3 no Replaced door due to broken fill tube heater. Customer to monitor for ice Verbal signature
Near Henrietta, NY 14467
Steve
Job Details: 06/18/2020
RANGE WHIRLPOOL WGE745C0FS01 Door incorrect color and cracked. Ordering correct color; ordrng 1 W10877566 (glass-door)
Near Pittsford, NY 14534
Steve
Job Details: 06/18/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 The freezer back wall has large spot of glacier ice caused by warm air or poor circulation. Ordering fan and gasket. ; rqstng P&A on 1 W10571967 (frz door gasket (gr)) and 1 WPW10128551 (evaporator fan motor)
Near Hilton, NY 14468
Dave L
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Q1 no q2 no q3 no Replaced ice maker due to lost position error. Unit tested good in diagnostics. Customer to monitor for ice
Near Penfield, NY 14526
Dave F
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRT771REYW00 Found bail arm had fallen out of ice maker . Adjusted arm . Cycled ice maker . Ice maker tested good .
Near Rush, NY 14543
Steve
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS01 Sr#7728061725Called tech line. Recommended liner repair kit. Gave to customer and they are going to decide to use or not.
Near Hamlin, NY 14464
Dave L
Job Details: 06/18/2020
DRYER MAYTAG MED3500FW Q1 no q2 no q3 noReplaced open heating element that was causing the dryer not to heat. Cleaned cabinet and verified venting was clear. Dryer tested good Verbal signature ; used 1 WP8544771 (HEATER)
Near Ontario, NY 14519
Dave F
Job Details: 06/18/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Freezer temperature -4 . Ice bin temperature within range . Thermistor in ice bin passed. Ice box fan is working . Ice maker is not cycling . error code for ice maker E2 . Needs new ice maker .replaced ice maker . Tested harvest test. Ice maker is now cycling . Customer will monitor
Near Pittsford, NY 14534
Dave F
Job Details: 06/18/2020
REFRIGERATOR GE TFX26PPDABB "Unit not defrosting found the heater is open ordering heater WR51X10055 and defrost thermostat WR50X122; ordrng 1 WR51X10055 (heater,defrost) and 1 WR50X122 (thermostat,defrost), dspstn on spec-tagged invntry: 1 5303918599 DEFROST TSTAT 60 and 1 WR51X10101 HEATER-DEFROST"
Near Penfield, NY 14526
Evan
Job Details: 06/18/2020
RANGE WHIRLPOOL WFE525S0JZ0 Replacing harness for both burners due units old harness terminal making contact with stove frame. Replaced harnesses but unit is still showing cooktop on. Ordering switch ; schdld next appmnt for 6/22 MON !
Near Fairport, NY 14450
Dave F
Job Details: 06/18/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 Tested thermistors in diagnostics. Passed . Tried to cycle ice maker did not cycle . Replaced ice maker . Ice maker is now cycling . Unit . Tested good ; dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER
Near Brockport, NY 14420
Dave L
Job Details: 06/18/2020
OVEN WHIRLPOOL WFE535S0JZ Replaced broken door glass.
Near Pittsford, NY 14534
Dave F
Job Details: 06/18/2020
DISHWASHER GE GDT655SSJ2SS Replaced main control . LED status like on board was flashing 1x per 3 seconds which indicates that the control board is good . Unit tested good .
Near Scottsville, NY 14546
Steve
Job Details: 06/18/2020
DISHWASHER MAYTAG MDB4949SHZ0 Replaced motor sump for loud while operating. After install noticed the connection from house supply to brass fitting was leaking. The water shut off is directly behind left corner of the dishwasher. Could not turn knob. Seemed seized. Customer turned off water to house. Removed brass fitting and reconnected. The leak stopped. May have been put on to tight during installation. The dishwasher tested good.
Near Brockport, NY 14420
Dave L
Job Details: 06/18/2020
WASHER MAYTAG MVWB855DC3 Power loss error stored in diagnostics. Checked all functions and cleared error. Unit tested good
Near Brockport, NY 14420
Dave L
Job Details: 06/18/2020
DRYER MAYTAG MED7230HW0 "Unit has power to UI but will not display. Ordering acu And UI; rqstng P&A on 1 W11413567 (CONSOLEUI), ordrng 1 W11420136 (CONTROL)"
Near Spencerport, NY 14559
Dave L
Job Details: 06/18/2020
DISHWASHER WHIRLPOOL KUDC03IVBL4 Keypad is shorted ordering keypad F12 labor rate ; ordrng 1 WPW10250007 (panel-cntl)
Near Rochester, NY 14611
Evan
Job Details: 06/18/2020
DRYER WHIRLPOOL WED7500GC0 Replaced blower wheel due to old blower wheel coming detached from motor shaft. Replaced blower wheel. Ran test cycle. Unit tested good
Near Hilton, NY 14468
Dave L
Job Details: 06/18/2020
MICROWAVE MAYTAG MMV4206F22 Spoke to customer. Pre ordered bulb. Will return when refrigerator parts are ordered. ; ordrng 1 8206232A (lamp 40 watt)
Near Rochester, NY 14606
Steve
Job Details: 06/18/2020
DISHWASHER KITCHENAID KDTE334GBS0 Customer stated unit would start then shut off within minutes of starting. Found f4 motor error code and stuck key error. Tested in diagnostics and found the motor making a strange whining noise then it started. Diverter did not find position. Ordering motor sump for stalling/grinding. Ordering ui for stuck key error. ; rqstng P&A on 1 W11162733 (MOTOR SUMP) and 1 W11165145 (CONSOLE)
Near Penfield, NY 14526
Evan
Job Details: 06/18/2020
MICROWAVE WHIRLPOOL UMV1160CS0 Replaced thermal fuse and magnetron for unit continually tripping breaker. Replaced all parts. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W10138793 FUSE-THERMAL
Near Spencerport, NY 14559
Steve
Job Details: 06/18/2020
DRYER WHIRLPOOL WGD6620HW1 Sr#7728068150Customer states that sometimes the dryer does not ignite or turns off flame early and gas smell occurs in room and outside from the vent. During testing the flame turned off early for me but no gas smell. Called tech line Ordering dGas burner assemblY and flame sensor. ; ordrng 1 W11309727 (BURNER ASSEMBLY) and 1 WP338906 (sensor)
Near Rochester, NY 14624
Steve
Job Details: 06/18/2020
WASHER WHIRLPOOL MVWB766FW1 "Replaced gearcase, gear slider and screw for noisy agitation. The washer tests good"
Near Penfield, NY 14526
Evan
Job Details: 06/18/2020
WASHER WHIRLPOOL WFW9400SW00 Replacing drain pump due to impeller on old pump breaking off causing unit not to drain. Replaced drain pump. Ran diagnostic cycle. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 06/18/2020
WASHER MAYTAG MVWB765FW0 Customer stating that unit will not respond to commands. Upon inspection discovered keypad would power up initially but would not change functions when moving dial. Quoted customer for repair. Customer is going to consider repair and contact office. Collecting service call fee for now. Did make customer aware that part is on 5-7 day backorder W10919546 (Console) $240.00 S&H $15.00Labor C1 $35.65
Near Ontario, NY 14519
Evan
Job Details: 06/18/2020
DRYER WHIRLPOOL WET4027HW0 Customer stating that unit will run for a few minute and then shuts off. Discovered that motor is causing issue. Ordering motor ; ordrng 1 279811 (MOTOR)
Near Brockport, NY 14420
Dave L
Job Details: 06/18/2020
WASHER MAYTAG MVWB855DC3 Loss of power error saved in diagnostics. Checked all loads in manual test. Cleared error codes. Unit tests ok
Near Lakeville, NY 14480
Steve
Job Details: 06/18/2020
RANGE WHIRLPOOL WFG770H0FZ0 Replaced main control and sensor for under heating 40-50 degrees. Tested and preheated to 339 Cycled 325 356 oven is cycling but temps are low. Ordering ui for low temps. ; ordrng 1 W10881757 (swtch-memb)
Near Williamson, NY 14589
Evan
Job Details: 06/18/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replacing led module in refrigerator due to light being very dim. Discovered that freezer module is also failing. Ordering freezer module ; ordrng 1 WPW10515057 (LED MODULE (FREEZER) )
Near Rochester, NY 14626
Dave L
Job Details: 06/18/2020
REFRIGERATOR MAYTAG MFI2665XEM7 Q1 no q2 no q3 no Unit was leaking from freezer due to a frozen defrost drain. Installed drain tube kit and removed ice from pan and freezer bottom Verbal signature ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
Near Avon, NY 14414
Steve
Job Details: 06/18/2020
WASHER WHIRLPOOL WFW94HEXW2 "Found soap dispenser full of mold that may be causing issues with dispenser motor. Ordering harness, dispenser and motor. Motor covered under appliance tec warranty. ; ordrng 1 WPW10351811 (housing) and 1 WPW10352973 (switch-dis)"
Near Rochester, NY 14618
Evan
Job Details: 06/18/2020
DRYER WHIRLPOOL GGW9200LW1 Replacing thermistor due to old thermistor testing open. Replaced thermistor. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 WP8577274 THERMISTOR
Near Penfield, NY 14526
Evan
Job Details: 06/18/2020
RANGE WHIRLPOOL MGR6600FZ1 Replacing control panel due to edge of panel being extremely sharp. Customer has cut themselves multiple times. Replaced panel. Had customer inspect. Unit tested good