Service History 184 - Appliance Tec

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Spencerport, NY 14559

Dave L

Job Details: 03/26/2021

The washer is not completing cycles because there is no hot water supplied to the full valve. Long fill error stored in diagnostics. Customer will have to add hot water supply to the machine so it can operate as designed.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Fairport, NY 14450

Steve

Job Details: 03/26/2021

Found the capacitor is open causing no spin or agitate. The customer stated that the washer overfilled. Tested in normal wash and the water filled to top of basket before I turned it off. The pressure hose is working as expected. Quoted for capacitor and control. ; rqstng P&A on 1 W11395618 (Capacitor) and 1 W11498797 (Control)

We serviced a

WHIRLPOOL DRYER

Model MEDX700XW0

Near Bloomfield, NY 14469

Steve

Job Details: 03/26/2021

Replaced idler pulley for squealing. The dryer tested. ; dspstn on spec-tagged invntry: 1 279640 PULLEY-IDLER

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Rochester, NY 14624

Steve

Job Details: 03/26/2021

Found the gearcase was very loud and rattling while spinning. Ordering gearcase cam and hub; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W10528947 (Hub)

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958DEM00

Near Penfield, NY 14526

Steve

Job Details: 03/26/2021

"Found ice maker not calling for water. Ordering ice maker ; ordrng 1 W10884390 (Ice maker), used 1 Shipping (Shipping) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS4

Near Webster, NY 14580

James

Job Details: 03/26/2021

Q1 n. Q2 n. Q3 n. Replaced wash motor and tested. Unit functions properly. One year warranty on repair

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Ontario, NY 14519

James

Job Details: 03/26/2021

"Q1 n. Q2 n. Q3 n. Unit not defrosting. Replaced thermistor and defrosted evap. Ohmed new thermistor at 28k and heater at 30 ohms. ; used 1 WPW10383615 (Thermistor), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW0

Near North Chili, NY 14514

Steve

Job Details: 03/26/2021

Found shifter shorted a causing no operation at control board. Ordering shifter; ordrng 1 W10913953 (Shifter)

We serviced a

MAYTAG DRYER

Model MGDC215EW2

Near Webster, NY 14580

James

Job Details: 03/26/2021

Unit not starting. Found thermal fuse blown. Replaced fuse and checked vent. ; used 1 WP3392519 (FUSE-THERMAL) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS4

Near Webster, NY 14580

James

Job Details: 03/26/2021

"Q1 n. Q2 n. Q3 n. Replaced motor, control, and rack parts. Tested and found no leaks. Two wheels broken. Drop off parts. ; ordrng 2 WPW10195417 (Wheel part drop off.)s"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Webster, NY 14580

James

Job Details: 03/26/2021

"Q1 n. Q2 n. Q3 n. Unit not dispensing water replaced customer supplied filter and dispenser began functioning. Water worked one time to icemaker then stopped. Need valve. Food freezing in fresh food section. Need damper control. ; ordrng 1 WPW10420083 (Valve) and 1 WPW10594329 (Control), dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER , used 1 Sh15 from stock"

We serviced a

KITCHENAID OVEN

Model KEBC208KSS04

Near Webster, NY 14580

James

Job Details: 03/26/2021

Q1 n. Q2 n. Q3 n. Replaced door glass in both ovens and inspected.

We serviced a

KITCHENAID FREEZER

Model KRSF505ESS00

Near Webster, NY 14580

James

Job Details: 03/26/2021

Q1 n. Q2 n. Q3 n. Unit not making ice. Found lower harness broken at hinge. Door liner separating from doors. Need doors. ; ordrng 1 LW10755680 (Door) and 1 LW10757191 (Door)

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Webster, NY 14580

Tanner

Job Details: 03/26/2021

Q1 no Q2 no Q3 noComplaint of rust at dispenser. Dispener leaking water causing dispenser housing screws to corrode away. No stored errors. Completed auto diagnostic without issue.Ordering updated dispenser assembly and housing screws. Can contact customer when part is received.; ordrng 1 W11465533 (Dispenser Assembly) and 2 WP8540282 (Screw)s

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Rochester, NY 14612

James

Job Details: 03/26/2021

Replaced drain pump. Customer is to monitor.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Pittsford, NY 14534

Dave L

Job Details: 03/26/2021

"System had no refrigerant when tapped. Pressure tested unit with nitrogen at 130psi. Coated evaporator and machine compartment tubing with soap to leak check. Pressure drop over 30 seconds was about 120 pounds. Could not locate the leak in any exposed tubing. Called techline to document. Spoke with Rick. SR7730348272. Unit deemed unrepairable. ; dspstn on spec-tagged invntry: 1 876765 TUBES-PROCESS 1 W10913906 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS

Near Spencerport, NY 14559

Dave L

Job Details: 03/26/2021

The freezer module was shorted causing upper fresh food lights to dim. Replaced module in the freezer. Lights tested good. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Webster, NY 14580

Tanner

Job Details: 03/26/2021

Q1 no Q2 no Q3 no.Complaint of door not closing. Inspected door and door is sagging on right side. While opening or closing door right side hinge appears bowed out compared to left. Ordering door hinges as an assembly. No stored errors. Completed auto diagnostic without issue.; ordrng 1 WP8534854 (Hinge left) and 1 WP8534853 (Right hinge)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HV5

Near Rochester, NY 14612

James

Job Details: 03/26/2021

Q1 n. Q2 n. Q3 n. Unit having same issue as previously. Found door will disengage primary interlock switch if door is barely touched. Adjusted door and retested Called techline. Sr7730353728. If problem persists replace door. Left part

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ01

Near Rochester, NY 14617

Dave L

Job Details: 03/26/2021

Replaced noisy air damper.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Rochester, NY 14608

Dave L

Job Details: 03/26/2021

Replaced shorted evaporator fan motor due to unit not cooling. Unit began cooling after repair customer to monitor

We serviced a

MAYTAG WASHER

Model LSQ8543JQ1

Near Irondequoit, NY 14617

Evan

Job Details: 03/26/2021

Replacing gear case and clutch due to unit failing to engage into spin. Replaced gear case and clutch. Reassembled unit. Tested unit in spin and agitate. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Hilton, NY 14468

Dave L

Job Details: 03/26/2021

Replaced shorted freezer led module. Unit tested good. ; used 1 W10695459 (Module) from stock

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Pittsford, NY 14534

Dave F

Job Details: 03/26/2021

F0E2 over suds . Customer is using powder soap . Gave tips on best practices . Recirculating pump was not working right and not spraying into unit right . Found the nozzle that sprays into the tub was plugged . Cleaned nozzle pump is now working as expected. Ran clean wash cycle before leaving . Customer will run again with affresh tabs . Powder soap needs to go into the dispenser.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near West Henrietta, NY 14586

Dave F

Job Details: 03/26/2021

Hose on unit has a hole in it part number is W11036159 ordering part .left other hose with customer.; ordrng 1 W11036159 (Hose)

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rochester, NY 14609

Evan

Job Details: 03/26/2021

Customer stating that unit will not start cycle. Discovered that lid lock is causing issue. Unit displaying f5e1 code. Ordering lid lock ; ordrng 1 W10861642 (LID LOCK )

We serviced a

WHIRLPOOL RANGE

Model WEE730H0DS0

Near Pittsford, NY 14534

Dave F

Job Details: 03/26/2021

Replaced bake element tested unit . Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Pittsford, NY 14534

Dave F

Job Details: 03/26/2021

Replaced led in fresh food section all lights are on and unit tested good .; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Pittsford, NY 14534

Dave F

Job Details: 03/26/2021

Unit keeps turning off and wont cool .customer has to turn breaker off for unit to start cooling again .ordering all control boards as there is no way to tell which board is causing the failure . ; rqstng P&A on 1 WPW10624574 (cntrl-elec) and 1 W10804160 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec) and 1 W11330971 (UI) and 1 W11087200 (invrtr-box)

We serviced a

GE WASHER

Model GNW128PSM0WW

Near Rochester, NY 14605

Dave F

Job Details: 03/26/2021

Drain tube was plugged . Cleared tube and tested unit . Unit tested good .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26D4EXY00

Near Irondequoit, NY 14622

Dave F

Job Details: 03/26/2021

Replaced water valve and tighten right door hinge at the top unit . Tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Webster, NY 14580

Tanner

Job Details: 03/26/2021

"Q1 no Q2 no Q3 noReplaced evaporator cover, thermistor, and drip pan. Customer to continue to monitor."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Churchville, NY 14428

Steve

Job Details: 03/26/2021

Replaced ice maker and ui for no ice in door. The ice maker tested good in diagnostics.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Rochester, NY 14605

Evan

Job Details: 03/26/2021

Replacing lid and lock assembly due to lid not latching correctly causing unit not to run a cycle. Replaced both parts. Tested unit. Unit tested good. ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW0

Near Rochester, NY 14609

Evan

Job Details: 03/26/2021

Replacing lid lock due to lock failing to actuate. Replaced lock. Ran unit through test cycle. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW1

Near Rochester, NY 14624

Evan

Job Details: 03/26/2021

Customer stating that unit would not respond to commands. Discovered F2 E1 code stored. Certain buttons and console will not respond. Ordering console ; ordrng 1 W10889171 (CONSOLE )

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Rochester, NY 14624

Steve

Job Details: 03/26/2021

On The door under the vent is a stream of dried water running downwards. Added caulk to the seals to prevent water from going where it isnt suppose to. Recommended customer to use hot water prior to running dishwasher and using height temp wash for hotter water during cycle for better wash and dry and possibly steam turning back to water before it is removed from machine.

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Webster, NY 14580

James

Job Details: 03/22/2021

Q1 n. Q2 n. Q3 n. Unit grinding while in use. Idler pulley broken. Drum seals shredded. ; rqstng P&A on 1 279640 (Pulley) and 2 W11189144 (Seal)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model EL87TRRRV06

Near Webster, NY 14580

James

Job Details: 03/22/2021

Q1 n. Q2 n. Q3 n. Unit not cooling. Turned on thermostat and compressor and fan turned on. Checked frost pattern and it is good. Unit peaked at 57 degrees and compressor turned off. Installed a overload on compressor and unit began functioning. Customer is to monitor. If problem persists replace start relay.

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Rochester, NY 14610

James

Job Details: 03/22/2021

Q1 n. Q2 n. Q3 n. Unit not making ice. Found fill tube frozen. Defrosted fill tube. Customer is to monitor

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ06

Near Rochester, NY 14625

James

Job Details: 03/22/2021

Q1 n. Q2 n. Q3 n. Unit makes cabinet fill goth condensation when using vent fan. Adjusted blower motor so it lines up with rear cabinet opening on microwave. Tested unit and it functions properly.

We serviced a

ADMIRAL 50#IM 15' FS

Model NA123

Near Henrietta, NY 14467

Steve

Job Details: 03/22/2021

Drug test

We serviced a

KITCHENAID REFRIGERATOR

Model KTRC22EK0

Near Rochester, NY 14618

Steve

Job Details: 03/22/2021

Found defrost drain plugged with ice. Removed ice accumulation and added heat probe.

We serviced a

MAYTAG REFRIGERATOR

Model MFT2976AEW00

Near Pittsford, NY 14534

Steve

Job Details: 03/22/2021

The refrigerator is shutting itself off randomly. Unplugged pantry control. Same result. Unplugged led driver with same result. On Inspection of compressor area found all the lines are frozen with ice. The unit is restricted. Informed customer the cost of the repair is going to outweigh price of new unit. ; dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER

We serviced a

KITCHENAID OVEN

Model KODE500ESS04

Near Rochester, NY 14618

Evan

Job Details: 03/22/2021

Customer is stating that temperature inside oven is not correct when baking items. Stating that temps are much lower than displayed. Ran preheat on upper oven with thermocouple inside cavity to observe temps. Once unit reached initial preheat to 350 observed temps displayed on thermocouple meter. Unit is reading 25-30 degrees lower than display is showing. Let upper oven cool. Calibrated unit up 30 degrees. Ran preheat again and observed unit. Unit is maintaining temperature as it should now confirmed by opening door letting heat out and observing unit reach desired temp again. Repeated this process for lower oven. Discovered lower oven was on off by 10 degrees. Calibrated let oven cool then tested again. Temperature readings for both ovens are now consistent with what is shown on display. Also spoke with customer about cooling fan sound. Fan operation sounds normal to technician. Explained how/when cooling fan is operating. Technician does not feel fan needs to be replaced at this time. Unit testing good otherwise

We serviced a

WHIRLPOOL DRYER

Model LE5920XMW1

Near Fairport, NY 14450

Steve

Job Details: 03/22/2021

Found the belt was broken. Replaced belt and dryer tested good. ; used 1 341241 (BELT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Fairport, NY 14450

Steve

Job Details: 03/22/2021

"Tested dishwasher for not draining. It drain as expected on testing. Removed drain line from house drain and drained into sink. The dishwasher is draining as expected. Recommend customer use Finish, cascade or wegmans dishwasher soap due to possible over sudsing with soap they were using. The dishwasher tests good."

We serviced a

MAYTAG DRYER

Model MED6630HC1

Near Macedon, NY 14502

Steve

Job Details: 03/22/2021

Added seal to blower cover. Same result. Found the housing itself was bouncing. Fastened housing to frame and noise is gone.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Canandaigua, NY 14424

Steve

Job Details: 03/22/2021

Replaced control and lid lock for co tool not reading lock position. The washer tested good. ; dspstn on spec-tagged invntry: 1 W11419171 CONTROL

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Honeoye Falls, NY 14472

Steve

Job Details: 03/22/2021

Found shifter and motor fault. The machine was hung on spin with no activity on control. ; ordrng 1 W10913953 (actuator)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS4

Near Penfield, NY 14526

Tanner

Job Details: 03/22/2021

Q1 no Q2 no Q3 noReplaced dish racks. Dish racks come bare and all accessories on old racks must be moved over to new racks. Adjuster assembly on both sides too brittle to be removed successfully amd broke during course of repair. Ordering adjuster assemblies. Upper rack currently not useable.; rqstng P&A on 2 WPW10250160 (Clip)s and 2 WPW10546503 (Adjuster)s and 2 WPW10195840 (Adjuster positioner)s

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Canandaigua, NY 14424

Steve

Job Details: 03/22/2021

Replaced ui and console for communication errors preventing washer from responding to user. The washer tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Rochester, NY 14616

Dave L

Job Details: 03/22/2021

Replaced control due to unit becoming stuck in drain mode. Unit tested good after installation.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Rochester, NY 14624

Dave L

Job Details: 03/22/2021

The pantry harness is shorted causing issues with lights and door sensing. Ordering harness. ; rqstng P&A on 1 W11170612 (Harness)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14624

Dave L

Job Details: 03/22/2021

Checked unit for abnormal noises. Unit tested good in diagnostics. Calibrated unit and went over use and care.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ08

Near West Henrietta, NY 14586

Dave L

Job Details: 03/22/2021

Found unit sitting in a puddle of water when I arrived. Inspected rear of unit for water connection failures. Water connection to the unit was dry and did not appear to be the source. Found that the icemaker filter was cracked at the top because it was frozen. This was causing water to spray out of the top of the unit and leak down into the fresh food compartment during icemaker Fill. Shut icemaker off at control so the leak will not continue until they fill tube can be repaired. Ordered fill tube; ordrng 1 W11415785 (Tube)

We serviced a

KENMORE WASHER

Model 1105142510

Near Rochester, NY 14608

Dave L

Job Details: 03/22/2021

Customer was having trouble with a load of pillows that didnt spin out. Found out of balance load error in diagnostics. Unit finished auto test without issue. Calibrated unit. Customer to monitor

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Rochester, NY 14623

Dave L

Job Details: 03/22/2021

Replaced motor and blower due to noise during operation. Cleaned blower housing and air ducting. Leveled unit. Was unable to hear the noise afterwards. Customer to monitor

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW

Near Rochester, NY 14609

James

Job Details: 03/22/2021

No answer reschedule; saved tckt

We serviced a

MAYTAG REFRIGERATOR

Model MSD2454GRW

Near Rochester, NY 14620

Dave L

Job Details: 03/22/2021

Replaced start device due to unit not cooling. Whirlpool sent the part directly to the customer. Testing good after installation

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Webster, NY 14580

James

Job Details: 03/22/2021

Q1 n. Q2 n. Q3 n. LEDs not turning on. S191AQ. Parts and labor for led lights. Installed switch and verified switch functions. Need led. ; ordrng 1 W10695459 (Led)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB01

Near Walworth, NY 14568

James

Job Details: 03/22/2021

Q1 n. Q2 n. Q3 n. Unit makes grinding noise. Noise coming from damper motor. Need part. ; ordrng 1 WPW10594330 (Damper)

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSP0

Near Walworth, NY 14568

James

Job Details: 03/22/2021

Q1 n. Q2 n. Q3 n. S22916 parts and labor. Lh rail broken off at welds. Rh rail missing bearings and not sliding all of the way in. Replaced rails and tested. Upper rack adjusters broken. Need adjusters. Paid in full. ; ordrng 2 WPW10546503 (Adjuster)s

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Fairport, NY 14450

Evan

Job Details: 03/22/2021

Customer is stating that unit is still not spinning out properly and sometimes not draining consistently. Also stated that after washing bathroom rug customer discovered debris in utility sink during next cycle. Checked for error codes no codes present. Ran diagnostic test cycle to confirm function. Unit completed diagnostic cycle as it should. Tested unit In manual test mode on both heavy agitation and heavy span observed water quality while draining unit unit is spinning and agitating as it should water quality is good. Called tech line to document findings. Tech line agent stated if no codes are present unit is working as designed spoke with tech line about rug issue. Tech line stated that if washing an item like a rug you will need to counter the weight of that item or else it will not spell correctly. Customer is very frustrated with machine technician explained that unit is working as designed. Spoke with customer about proper cycle selection and loading. Tech line encouraged customer to take a video next time issue arises. SR: 7730293929

We serviced a

MAYTAG DRYER

Model MGDB766FW0

Near Rochester, NY 14617

Tanner

Job Details: 03/22/2021

Q1 no Q2 no Q3 noReplaced UI. Ran encoder diagnostic test and all LEDs and keypad options tested good. Ran unit and unit tested good.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14609

Evan

Job Details: 03/22/2021

Customer stating that unit is experiencing same issue as before unit will not spin out correctly. Discovered that drive hub teeth have worn out causing issue. Wash basket is very loose on drive hub this is causing real issue. Wash basket will need to be replaced to correct issue. Wash basket has 10 year warranty on it. Ordering wash basket. Collecting service call fee. Quoted 76.40 for labor upon return visit. Technician has installed spare drive him to get customer by for time being ; ordrng 1 W11219115 (WASH BASKET )

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Rochester, NY 14626

Tanner

Job Details: 03/22/2021

Q1 no Q2 no Q3 noReplaced UI and OWI sensor. Tested unit via autodiagnostic and completed cycle entirely. Customer to continue to monitor.

We serviced a

WHIRLPOOL DRYER

Model LER7646DQ0

Near Rochester, NY 14612

Evan

Job Details: 03/22/2021

Customer stated that unit was not drying but still tumbling. Discovered that thermal cut off had tested open causing issue. Cut off had blown due to vent being severely clogged. Referred customer to dryer vent specialist. Replaced thermal cut off. Tested unit. Unit tested good; used 1 279816 (CUTOFF-THERMAL) from stock

We serviced a

MAYTAG OVEN

Model CWE9000BCE

Near Webster, NY 14580

James

Job Details: 03/22/2021

Q1 n. Q2 n. Q3 n. Unit giving f4 error. Found temp sensor harness burned and previous spliced with wire nuts. Need sensor and harness soldered and covered in heat shrink. ; ordrng 1 12001656 (Sensor) and 1 Sh15

We serviced a

WHIRLPOOL DRYER

Model WGD72HEDW0

Near Rochester, NY 14612

Tanner

Job Details: 03/22/2021

Q1 no Q2 no Q3 noComplaint of screeching noise. Ran unit and noise is immediate and constant. Dissassembled unit and found tension pulley has seized. Vacuumed lint from cabinet. Lubricated roller supports. Replaced pulley. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 279640 PULLEY-IDLER

We serviced a

WHIRLPOOL DRYER

Model WED8500DC3

Near Rochester, NY 14612

Evan

Job Details: 03/22/2021

There is no issue with dryer at this time. Issue is with washer not spinning out correctly. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADW3

Near Rochester, NY 14612

Evan

Job Details: 03/22/2021

Customer is concerned about cycle times changing. Explained to customer that after running the diagnostic cycle unit will need to complete 3 wash cycles before owi sensor is calibrated again. Advised customer on what wash cycle to run. Customer does not want to use heated dry setting. Adjusted settings for customer and explained how to turn heated dry back on if they would like to us it.

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Rochester, NY 14612

Tanner

Job Details: 03/22/2021

Service fee covered under 99727. Complaint of door. Following stored errors:F0E1 detected during clean washer cycleF8E3 overflow errorRan autodiagnostic and cycle completed without error. Unit spinning and draining properly. Above errors can both be linked to over suds as well as pdor complaint. Customer is using clean washer tablets. If over suds occurring regularly left over soap scum in machine will retain moisture and bacterial growth. Reviewed use and care of unit. Inspected sump to clear out any physical debris that can cause standing water. Started clean cycle with afresh tablet after vacuuming sump.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14616

Evan

Job Details: 03/22/2021

Customer stating the unit would not spin. Checked for error codes unit is displaying F7e1 for basket speed fault. Discovered that capacitor is causing issue. Capacitor tested open during resistance check. Ordering capacitor ; ordrng 1 W11428524 (CAPACITOR )

We serviced a

AMANA REFRIGERATOR

Model ASD2325KEB

Near Rochester, NY 14609

Dave L

Job Details: 03/22/2021

Unit will not cool. Low side is running in a vacuum. Evaporator is NLA unable to repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ04

Near Hilton, NY 14468

Dave L

Job Details: 03/22/2021

The pan holders inside the refrigerator compartment have worn down allowing the bins to slip out of place when any item is placed inside this is damage the bins ordering holders and bins. Water is dripping from the dispenser due to the separator and water fitting holding a drop of water against each other at the top of the dispenser after a short time does water droplet drips out water is not leaking from the water tube after this takes place. Ordering separator and fitting; ordrng 2 W11368751 (Pan holder)s and 1 W11371713 (Pan holder) and 1 W11039857 (Separator) and 1 W11163765 (Fitting) and 1 WP542638 (Silicone) and 1 W11162448 (Bin) and 1 W11162443 (Bin) and 1 W11162446 (Pan)

We serviced a

MAYTAG DRYER

Model n/a

Near Rochester, NY 14616

Dave L

Job Details: 03/22/2021

Replaced high limit and cut off. Dryer tested on. Venting tested good ; dspstn on spec-tagged invntry: 1 LA-1053 FUSE-THERMAL

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS03

Near Rochester, NY 14625

Dave L

Job Details: 03/22/2021

Replaced main control. Evaporator thermistor read properly in diagnostics afterwards. Customer to monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Hilton, NY 14468

Dave L

Job Details: 03/22/2021

Replaced torn fresh food gasket. ; dspstn on spec-tagged invntry: 1 W10830162 GASKET

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Geneva, NY 14456

Dave F

Job Details: 03/22/2021

"F8E1 long fill no fill error F7E7 motor cant reach target rpm . Water being left after the cycle and unit is not pumping out the water fast enough. Drain and drain tube are good . Looked for blockage by drain pump nothing there . Water from drain pump is slow . Ordering pump ,control and water valve for long fill no fill .; ordrng 1 W11399437 (Drain pump) and 1 W11399433 (Control) and 1 W11038689 (valve)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14610

Tanner

Job Details: 03/22/2021

"Q1 no Q2 no Q3 noComplaint of no spin. Intermittent. Following stored errors:F9E1 long drainRan autodiagnostic cycle and completed without issue. Tachometer test passed. Removed wash plate, basket. Inspected splines on hub and passd. Drive shaft inspection passed. No debris in outter tub. Inspected drain from end to end. Removed 3 hair pins from sump. Drain performs the same with hair pins removed. Depending on position of pins in sump could be causing drain pump to fail intermittent. Drain pump currently testing good."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Geneva, NY 14456

Dave F

Job Details: 03/22/2021

"Unit tub is dented .took photos . Unit needs new tub . W11409866; rqstng P&A on 1 W11409866 (Tub), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WFW9151YW00

Near Geneva, NY 14456

Dave F

Job Details: 03/22/2021

Drain filter was plugged removed debris . Found the bellow was not seated on the tub right allowing debris into the unit . Fixed bellow and tested unit . Unit tested good .; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Clifton Springs, NY 14432

Dave F

Job Details: 03/22/2021

Ordered console didnt come with UI . Left console with customer ordering UI and control ; ordrng 1 W11478525 (UI) and 1 W11419051 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Newark, NY 14513

Dave F

Job Details: 03/22/2021

Freezer door rail spring loads were not engaged in the back not allowing the door to close right and tight . Put spring loads in correct positions. Unit tested good .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM02

Near Palmyra, NY 14522

Dave F

Job Details: 03/22/2021

Replaced compressor evaporator. UV drier . Both water valves . Unit is now cooling as expected. ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Webster, NY 14580

Tanner

Job Details: 03/22/2021

Q1 no Q2 no Q3 noComplaint of clothes coming out wet at end of cycle. Wash cycles only running for 5-9 minutes then going into rinse. If customer lifts lid to add garment after fill cycle the unit will drain out and cancel the load.Following stored errors:F5E1 lid latch faultF2E1 stuck keySR7730272561- advised all concerns can be due to use and care. This is a commercial machine that will achieve a total wash in approximately 30 minutes. There is no adjustment on time. Advisd if lid is opened and left open after a few minutes will time out and end cycle. Advised this unit is to be loaded. Cycle started and then left alone.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Webster, NY 14580

James

Job Details: 03/22/2021

Q1 n. Q2 n. Q3 n. Unit not cooling. Cooling turned off on user interface. Turned cooling on and unit functions properly. Customer is to monitor if unit turns cooling off on its own then replace ui.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Webster, NY 14580

Tanner

Job Details: 03/22/2021

Q1 no Q2 no Q3 noComplaint of excess shaking. No stored errors. Ran autodiagnostic and completed without issue. Ran small load of towels and achieved a balanced load without issue. Unit working as designed

We serviced a

MAYTAG DRYER

Model MGD6630HW1

Near Scottsville, NY 14546

Steve

Job Details: 03/22/2021

Sr# 7730271339 complaint of a piece of clothing co in gout with wet spot while others are dry. Called tech line. Adjusted setting on ui for longer and better drying experience.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Rochester, NY 14617

Tanner

Job Details: 03/22/2021

Q1 no Q2 no Q3 noComplaint of broken dispenser. Inspected and found rinse aid cover has broken off. Replaced dispenser. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER

We serviced a

MAYTAG WASHER

Model LSQ8543JQ1

Near Irondequoit, NY 14617

Tanner

Job Details: 03/22/2021

"Q1 no Q2 no Q3 no Complaint of no drain. Ran unit with cover down and found no agitation or spin. Can see coupler has failed. Further inspection of undercarriage shows gearcase has been leaking. Manually spinning basket is difficult. Transmission may be seizing. Sized transmission coukd have caused the coupler to break. Ordering new gearcase, clutch, coupler.; ordrng 1 285753A (Coupler) and 1 3360629 (Gearcase) and 1 285785 (Clutch)"

We serviced a

MAYTAG WASHER

Model A482

Near Penfield, NY 14526

James

Job Details: 03/22/2021

Q1 n. Q2 n. Q3 n. Unit will not agitate. Transmission won't engage in ccw direction. Need transmission. 6-2097750. 300. Labor 134.90

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Rochester, NY 14608

Evan

Job Details: 03/22/2021

Q1 no Q2 no Q3 noCustomer stated that unit was failing to run cycle. Discovered F7e7 code and also F7e4 code. Called techline. Discovered that shifter had failed causing issue. Replaced shifter. Tested unit. Unit tested good SR:7730272393; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

WHIRLPOOL RANGE

Model WEE730H0DW0

Near Rochester, NY 14612

Evan

Job Details: 03/22/2021

Q1 no Q2 no Q3 no Customer stating that unit was overheating. Discovered error code f6e1 for runaway temp. Followed tech sheet and took resistance reading of sensor from control. Sensor tested within range. Control is causing issue. Ordering control ; ordrng 1 W11050557 (CONTROL )

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Penfield, NY 14526

James

Job Details: 03/22/2021

Q1 n. Q2 n. Q3 n. F8e1. F2e1. F3e2. F0e4. No hot water dispensing. Tested water pressure. Replaced valve and re tested. Calibrated unit. Unit functions properly. ; used 1 W11165546 (Valve) from stock

We serviced a

WHIRLPOOL WASHER

Model MHW5500FW1

Near Rush, NY 14543

Steve

Job Details: 03/22/2021

"Found F3e1 pressure sensor fault and f8e2 water hazard error. Inspected air trap, pressure hose and drain pump. All are clear of debris and no kinks or holes. The pressure sensor is getting proper voltage. The washer was working while testing but had coded out for customer multiple times. Quoted for control and pressure switch. ; rqstng P&A on 1 W11201286 (ACU) and 1 WPW10448876 (switch-wl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1MHKXMT06

Near Fairport, NY 14450

James

Job Details: 03/22/2021

Q1 n. Q2 n. Q3 n. Replaced control and verified operation customer is to monitor if problem persists really thermostat

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14612

Evan

Job Details: 03/22/2021

Q1 no Q2 no Q3 no Customer stating that basket is tearing clothing due to sharp edge in basket. Discovered that basket is beginning to rust in middle of basket causing issue. Ordering basket ; ordrng 1 W10752719 (WASH BASKET )

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Williamson, NY 14589

James

Job Details: 03/22/2021

"Q1 n. Q2 n. Q3 n. Replaced acu, bellows. And dispenser. Checked for leaks. Ran quick wash successfully. ; dspstn on spec-tagged invntry: 1 W11465533 DISPENSER"