Service History 182 - Appliance Tec

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Rochester, NY 14606

Tanner

Job Details: 04/13/2021

Q1 no Q2 no Q3 noReplaced gearcase. Calibrated unit. Ran auto diagnostic. Unit now making different noise from agitator. Old agitator not molding to new gear cae shaft. Ordering new agitator and bolt.; rqstng P&A on 1 W10902814 (Agipellar) and 1 W10752187 (Bolt)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rochester, NY 14625

Steve

Job Details: 04/13/2021

Found door switch broken. Ordering switch. ; ordrng 1 WPW10237959 (Switch door)

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Canandaigua, NY 14424

Steve

Job Details: 04/13/2021

Found burner was open. Ordering burner. ; dspstn on spec-tagged invntry: 1 WP3149404 SWITCH- SM BURNER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYB05

Near Rochester, NY 14609

Steve

Job Details: 04/13/2021

Replaced right door for broken hinge receiver. The door tests good.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rochester, NY 14608

Steve

Job Details: 04/13/2021

Replaced open capacitor and drain pump for not draining or spinning. The washer tested good.

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Rochester, NY 14623

James

Job Details: 04/13/2021

Q1 n. Q2 n. Q3 n. Replaced motor and thermostat. Tested and found drum getting too hot. Terminal loose on thermostat. Replaced terminal and heat cycles from 130-180 deg.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, NY 14617

Dave L

Job Details: 04/13/2021

Rescheduled customer; ordrng 1 8269144A (Drain hose)

We serviced a

WHIRLPOOL DRYER

Model WED6120HW1

Near Brockport, NY 14420

James

Job Details: 04/13/2021

Q1 n. Q2 n. Q3 n. Replaced parts and tested. No heat. Called techline sr 7730490903. They said board is bad. Need control. ; ordrng 1 W11400354 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFB00

Near Rochester, NY 14626

Dave L

Job Details: 04/13/2021

Found a small area of ice on the freezer shelf near some ice cube trays. This was a small clear build up likely caused from water splashing out of the trays when shutting the freezer door. Removed shelf to remove build up. Measured freezer temperature at 4 degrees. Checked seals and airflow. Unit testing ok. Customer declined providing an email address

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Ridgemont, NY 14626

Dave L

Job Details: 04/13/2021

Unit was not starting because the connector to the door latch was not seated. Reseated connector. Unit tested good.

We serviced a

MAYTAG MW-HOOD COMBO

Model MMV5219FZ3

Near Brockport, NY 14420

Dave L

Job Details: 04/13/2021

The door to the MW is sagging and broken at the lower right side. This is preventing the door switches from closing properly ordering door. ; rqstng P&A on 1 W11041339 (MW door stainless)

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Brockport, NY 14420

Dave L

Job Details: 04/13/2021

Unit has been taking longer than normal to dry. Found moisture sensor error in diagnostics. Cleared error and reseated connection. When powered back up dry time was different. Checked venting with airflow tester recommending that the customer replace restricted venting.

We serviced a

GE DRYER

Model GTD45EASJWS

Near Brockport, NY 14420

Dave L

Job Details: 04/13/2021

Dryer was making a loud noise. Found drum was not seated properly on front bulkhead slider. Removed front panel and reseated drum. Unit tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14612

James

Job Details: 04/13/2021

Q1 n. Q2 n. Q3 n. Replaced door and inspected. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11178521 NAMEPLATE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FNAW00

Near Hamlin, NY 14464

Dave L

Job Details: 04/13/2021

Replaced shorted led modules and kick plate.

We serviced a

WHIRLPOOL RANGE

Model GW397LXUS06

Near Hilton, NY 14468

Dave L

Job Details: 04/13/2021

Replaced weak bake ignitor. Unit tested good when preheated. ; used 1 12400035 (Ignitor) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Canandaigua, NY 14424

Steve

Job Details: 04/07/2021

Found motor getting power but not starting. Ordering motor. Found dispenser door has broken off. Ordering dispenser. ; rqstng P&A on 1 W11085683 (Motor) and 1 W10861000 (Dispenser)

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Fairport, NY 14450

Steve

Job Details: 04/07/2021

Removed trim that was holding door open. The dishwasher door is staying closed now.

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW2

Near Victor, NY 14564

Steve

Job Details: 04/07/2021

Replaced harness and shifter at same time as per manufacturers instruction and the washer is now working as expected. ; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Fairport, NY 14450

Steve

Job Details: 04/07/2021

Replaced hinge for heat escaping on left side. ; dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE

We serviced a

WHIRLPOOL DRYER

Model WED9600TA0

Near Victor, NY 14564

Steve

Job Details: 04/07/2021

The new control has broken moisture sensor connection. Ordering another board. ; ordrng 1 WPW10141671 (Control)

We serviced a

GE WASHER

Model n/a

Near Rochester, NY 14607

Steve

Job Details: 04/07/2021

Ordering shifter; ordrng 1 WH16X10147 (Fork assembly)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Fairport, NY 14450

Steve

Job Details: 04/07/2021

Replaced hub under appliance tec warranty. Explained to customer that if it fails again it will need a transmission. ; used 1 W10528947 (Hub) from stock

We serviced a

WHIRLPOOL DRYER

Model LGR8648LWD

Near Mount Morris, NY 14510

Steve

Job Details: 04/07/2021

Fastened vent

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY05

Near Victor, NY 14564

Steve

Job Details: 04/07/2021

S38253 replaced defrost drain that was causing ice accumulation in freezer. Remove ice from freezer. The filter housing was leaking. Turned access valve towards off position to restrict water pressure. The housing stopped leaking. ; used 1 W10619951 (Drain) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM6

Near Rochester, NY 14612

James

Job Details: 04/07/2021

Q1 n. Q2 n. Q3 n. Unit not draining. Cleaned sump and flushed drain hose from disposal. Filled and drained unit 3 times. Unit functions properly. Customer is to monitor.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Spencerport, NY 14559

James

Job Details: 04/07/2021

Q1 n. Q2 n. Q3 n. Unit smells like it's burning while in use. Tested unit. No error codes. Cleaned heating element and ran diagnostics cycle. Unit functions properly. Customer is to monitor if problem persists replace element

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Rochester, NY 14612

James

Job Details: 04/07/2021

Q1 n. Q2 n. Q3 n. Unit gets stuck in cycle and has to be reset to unlock. No error codes. Replaced lid lock and ran calibration. Ran diagnostics cycle successfully. ; dspstn on spec-tagged invntry: 1 W11307244 LATCH

We serviced a

KENMORE WASHER

Model 11026732503

Near Rochester, NY 14610

James

Job Details: 04/07/2021

Q1 n. Q2 n. Q3 n. Unit not agitating due to worn dogs. Replaced dogs now agitator functions properly. Waive sc due to diagnosed on last visit. ; dspstn on spec-tagged invntry: 1 80040 DOG 4PK

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Brockport, NY 14420

James

Job Details: 04/07/2021

Q1 n. Q2 n. Q3 n. Unit not making ice. Icemaker twitches when door switches are closed. Inspected harness in door. Need icemaker. ; rqstng P&A on 1 W10873791 (Icemaker)

We serviced a

MAYTAG WASHER

Model n/a

Near Rochester, NY 14605

Tanner

Job Details: 04/07/2021

Q1 no Q2 no Q3 noOn arrival another member of household declined service. Stated they already had a friend look at it and that machine needs ne computer and is not worth fixing

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSP0

Near Walworth, NY 14568

James

Job Details: 04/07/2021

Q1 n. Q2 n. Q3 n. Replaced upper rack adjusters and tested. Unit functions properly.

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Irondequoit, NY 14617

Tanner

Job Details: 04/07/2021

Q1 no Q2 no Q3 noComplaint of unit never advancing past sensing. Following stored errorsF0E0F8E6 water hazardSR7730437927Advised to replace shifter and lower harness then calibrate unit. Harness is currently on back order.; ordrng 1 W10913953 (Shift actuator) and 1 W11183910 (Lower harness)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14621

Tanner

Job Details: 04/07/2021

Q1 no Q2 no Q3 noComplaint of broken power cord and loose lid.Inspected cord and prongs are missing.inspected lid and lid brackets are crooked causing closing clearance issue. Ordering nee cord and brackets.; ordrng 2 WP91770 (Hinge)s and 1 W10850133 (Power cord)

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Webster, NY 14580

Tanner

Job Details: 04/07/2021

Q1 no Q2 no Q3 noComplaint of scraping noise. Noise present when hand spinning basket.Ran unit and basket is scraping agaimst right panel. Reassembled unit to see if assembly issue. Scraping still occurring. Panel is bowed in. Ordering new panel.; ordrng 1 W11233548 (Panel)

We serviced a

MAYTAG WASHER

Model MHW5500FC1

Near Webster, NY 14580

Tanner

Job Details: 04/07/2021

Q1 no Q2 no Q3 noReplaced ACU and UI. Ran full autodiagnostics cycle. Unit testd good.

We serviced a

WHIRLPOOL OVEN

Model WFE515S0EW0

Near Hamlin, NY 14464

Dave L

Job Details: 04/07/2021

The oven is not maintaining oven temps. Watched the unit off cycle and drop 115 degrees after it had been heating for 45 min. When restarted the unit climbed back up to 279 set point was 350. Ordering erc and sensor. ; ordrng 1 W11122546 (ERC) and 1 WPW10181986 (Sensor)

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Hilton, NY 14468

Dave L

Job Details: 04/07/2021

"The HMI is not responding. Cleaned exposed area of the control near connector. Was able to get the unit to function this way. Ordering HMI; rqstng P&A on 1 W11135391 (Hmi), dspstn on spec-tagged invntry: 1 W11135392 CONTROL"

We serviced a

WHIRLPOOL DRYER

Model LE7080XTW1

Near Webster, NY 14580

Tanner

Job Details: 04/07/2021

Q1 no Q2 no Q3 noReplaced element. Tested unit and unit tested good.

We serviced a

WHIRLPOOL WASHER

Model NTW4705EW0

Near Irondequoit, NY 14622

James

Job Details: 04/07/2021

"Q1 n. Q2 n. Q3 n. Unit not draining. Power to pump. Removed drain pump and found no obstruction. Need drain pump. ; ordrng 1 WPW10661045 (Pump) and 1 Sh15, dspstn on spec-tagged invntry: 1 W11307244 LATCH"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Dansville, NY 14437

Steve

Job Details: 04/07/2021

Leveled the dishwasher to push water to back of Machine due to leaking. Ran diagnostics and it worked as expected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HWH02

Near West Henrietta, NY 14586

Dave F

Job Details: 04/07/2021

Ice has weird taste .. tasted the ice was like a plastic taste . Ran test 57 and ice harvest test . Customer and I both tasted the ice that came out and both agreed that it tasted fine . Ice is absorbing smells from the unit . Customer is going to clean unit freezer and fresh food section . May get baking soda .Called techline SR 7730438057 . Techline agreed said customer instruct . Could take out water filter and run without and see . . Unit tested good

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558DEE00

Near Webster, NY 14580

James

Job Details: 04/07/2021

Q1 n. Q2 n. Q3 n. Replaced damper and tested in diagnostics. Unit functions properly. ; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Webster, NY 14580

Tanner

Job Details: 04/07/2021

Q1 no Q2 no Q3 noReplaced UI. Tested via autodiagnostic and unit tested good. Parts authorization on file.

We serviced a

JENN AIR REFRIGERATOR

Model JFC2290VPY1

Near Rochester, NY 14610

Evan

Job Details: 04/07/2021

Replacing deli drawer cover that customer had shipped to them from Jenn air. Tab head broken on side of drawer cover and customer wanted it replaced. Installed drawer cover for customer. Drawer now operating as it should

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Webster, NY 14580

Tanner

Job Details: 04/07/2021

Q1 no Q2 no Q3 noComplaint of no drain. F32 error.Inspected drain pump and impeller has broken off. Removed garment from sump. Replaced drain pump. Testd unit and unit tested good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Ontario, NY 14519

Dave L

Job Details: 04/07/2021

Unit had made too much ice. Ice bin at a normalLevel and full on arrival. Ice bin level sensor working ok. Customer to monitor

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Spencerport, NY 14559

Dave L

Job Details: 04/07/2021

Replaced control harness and latch. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Webster, NY 14580

Dave L

Job Details: 04/07/2021

Unit is not cooling due to an open defrost terminator. Ordering harness; ordrng 1 W10861655 (Harness)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507EBL00

Near Webster, NY 14580

Dave L

Job Details: 04/07/2021

SR7730442264 unit has a short in the DC power circuit preventing voltage from full tube heater. When power cycled symptoms go away. Techline suspected harness issue. Harness connection were tight and not corroded. Unit began working after troubleshooting. Unable to replicate issue and unable to recommend a reasonable repair based on the intermittent issue. Customer toMonitor

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, NY 14617

Dave L

Job Details: 04/07/2021

Unit will not drain because the drain hose is linked and leaking. Ordering drain hose. ; schdld next appmnt for 4/12 MON !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Henrietta, NY 14467

Dave F

Job Details: 04/07/2021

Ice maker not cycling . Has 120 volts . Jumped ice maker but did not cycle . Replaced ice maker . Ice maker cycled and tested good .; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER

We serviced a

WHIRLPOOL DRYER

Model WGD6620HW1

Near Rochester, NY 14618

Evan

Job Details: 04/07/2021

Customer stated the unit was producing rattling sound while in use. Discovered that bracket for a lid was loose causing noise tightened bracket and tested unit. Cannot replicate noise after doing so. Dryer door also has crack running along left side of door. Ordering door ; ordrng 1 W11318810 (DOOR GLASS OUTER )

We serviced a

GE RANGE

Model 7409HQZ

Near Rochester, NY 14619

Evan

Job Details: 04/07/2021

Customer stating that right front burner is not operating. Discovered that prongs an element itself are bent and not making contact inside receptacle. Ordering replacement element and Drip bowl ; ordrng 1 WB30X31057 (BURNER ) and 1 WB31T10015 (DRIP BOWL )

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB00

Near Fairport, NY 14450

Dave F

Job Details: 04/07/2021

28 degrees in fresh food section. Checked frost pattern. Frost pattern was good no buildup of ice .. Turned freezer damper to max and temperature to minimum. Ohm thermistor seemed to be in range. If problem persists order W11438736 Thermistor. Check temperature and ohm thermistor right away .

We serviced a

WHIRLPOOL OVEN

Model WFE550S0HZ1

Near Rochester, NY 14606

Evan

Job Details: 04/07/2021

Customer stating that unit will not heat and that they had a burning electrical smell coming from unit. Discovered that L1 has made contact with frame of unit causing issue. Repaired wire and tested unit. Unit is now heating as it should. Also discovered that active hinge on door is beginning to separate. Ordering hinge ; ordrng 1 WPW10299224 (HINGE )

We serviced a

KITCHENAID OVEN

Model KODE500ESS04

Near Pittsford, NY 14534

Dave F

Job Details: 04/07/2021

No error code in diagnostics. Temperature probe is working . Unit tested good . Sent customer owners manual. Customer instruct.

We serviced a

MAYTAG DRYER

Model MEDB880BWO

Near Spencerport, NY 14559

Evan

Job Details: 04/07/2021

Customer stating that unit is emitting burning smell and is continually tripping breaker. Discovered that heating element coil had broken and made contact with housing. This was cause for burning smell and unit continually tripping breaker. Ordering element Quoted $106.75 for labor upon return visit ; ordrng 1 WP8544771 (HEATER )

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW2

Near Rochester, NY 14623

Dave F

Job Details: 04/07/2021

Unit is less the 30 days old . Cooktop has scratches ordering W11175877 and control W11314393 for steam clean not turning back on after element turns off once . ; ordrng 1 W11314393 (cntrl-elec) and 1 W11175877 (cooktop)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS00

Near Churchville, NY 14428

Dave F

Job Details: 04/07/2021

"Unit is not cooling . No frost pattern on evap . Compressor is running . Didnt find an oil by evap . Unit needs sealed system . Ordering compressor, evap , uv drier . Couplers , tubes . ; ordrng 1 WPW10466675 (compressor) and 1 W11459354 (Evaporator) and 1 876765 (mtg kit) and 1 WPW10143759 (Uv drier) and 1 W10913906 (coupler)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53520CS5

Near Hilton, NY 14468

Dave L

Job Details: 04/07/2021

Replaced interlocks due to door error. Unit tested good.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Rochester, NY 14624

Dave F

Job Details: 04/07/2021

Dispenser door isnt staying closed . Ordering dispenser.; ordrng 1 W11412300 (Dispenser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM02

Near Rochester, NY 14609

Evan

Job Details: 04/07/2021

Customer stating that unit will not produce ice. Removed icemaker cover and discovered large piece of ice on ice maker dial. Removed ice and tested unit. Jumped out ice maker between t&h to confirm function. Unit ran harvest cycle and filled ice maker as it should. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDF560SAFW2

Near Pittsford, NY 14534

Dave F

Job Details: 04/07/2021

dishwasher door gasket falling off . Replaced door gasket from stock . Tested in diagnostics tested good .; used 1 W10300924V () from stock

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Webster, NY 14580

James

Job Details: 04/03/2021

Q1 n. Q2 n. Q3 n. Replaced bellows and acu and ran high spin. Unit performed as expected. Customer going to test with load of towels and monitor results.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB04

Near Rochester, NY 14626

Dave L

Job Details: 04/03/2021

The unit had not been making ice due to the bail arm getting stuck in the off position. Customer had already corrected the issue before I arrived. Unit had a full bin of ice and good temperature readings. Customer to continue to monitor.

We serviced a

MAYTAG DRYER

Model MEDB850WQ1

Near Victor, NY 14564

Steve

Job Details: 04/03/2021

Removed outer panel on door and swapped latches for broken latch. The door s closing properly now

We serviced a

KITCHENAID OVEN

Model KODE507ESS05

Near Victor, NY 14564

Steve

Job Details: 04/03/2021

Replaced the upper cooling fan and convect fan for noise at high temps. Customer to Monitor. Recommended replacing breaker to proper breaker for unit before using self clean.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Canandaigua, NY 14424

Steve

Job Details: 04/03/2021

Removed water filter that was difficult to remove and installed new one. Recommended customer run water at dispenser to release water pressure before removing filter.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Canandaigua, NY 14424

Steve

Job Details: 04/03/2021

Ordering belt and cam kit for squealing. ; ordrng 1 W11239857 (Belt) and 1 W10721967 (Splutch kit)

We serviced a

KITCHENAID OVEN

Model KODE507ESS05

Near Victor, NY 14564

Dave F

Job Details: 04/03/2021

Tech was assigned as a helper;

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Canandaigua, NY 14424

Steve

Job Details: 04/03/2021

Found the washer had been in a flood in basement and all the components under washer are corroded. Took quick pic and documented with manufacturer. Sr# 7730416728

We serviced a

MAYTAG WASHER

Model MVWC415EW

Near Rochester, NY 14605

Tanner

Job Details: 04/03/2021

Q1 no Q2 no Q3 noComplaint of no drain/spin. Following stored errors:F0E5 off balance loadRan autodiagnostic and drain runs properly. Unit spun and banged and clanged. Found suspension rod had slipped out of Mount. Remounted suspension rod amd retested unit and unit tested good. Off balamce condition causing poor spin.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Victor, NY 14564

Dave F

Job Details: 04/03/2021

line filter is bad . Voltage coming from wall is good but isnt making it to the board . Called techline SR 7730414877 . Ordering power cord and EMI filter ; ordrng 1 W11033573 (Line filter) and 1 W11112935 (Power cord)

We serviced a

MAYTAG REFRIGERATOR

Model MFB2055YEM00

Near Ontario, NY 14519

James

Job Details: 04/03/2021

"Q1 n. Q2 n. Q3 n. Attempted to replace doors. Lh door has holes drilled for handle in wrong location. Rh door missing nameplate. Both hinges binding so doors won't self close. ; rqstng P&A on 1 LW10413524 (Door) and 1 WPW10170766 (Badge) and 1 W10546298 (Hinge) and 1 W10546299 (Hinge), states that autho needed"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14606

Tanner

Job Details: 04/03/2021

Q1 no Q2 no Q3 noComplaint of squeeky noise then no spin. Following stored errors:NoneRan autodiagnostic and noise heard immediately during spin. Checked under unit and found belt was slipping. Replaced belt. Tested unit and unit tested good.; used 1 WPW10006384 (BELT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMHZ04

Near Macedon, NY 14502

James

Job Details: 04/03/2021

Q1 n. Q2 n. Q3 n. Door damaged from delivery. ; ordrng 1 W11377216 (Door)

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Ontario, NY 14519

James

Job Details: 04/03/2021

Q1 n. Q2 n. Q3 n. Replaced filter housing and inspected. Unit seals properly to cabinet.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Webster, NY 14580

James

Job Details: 04/03/2021

Q1 n. Q2 n. Q3 n. Drawers will not slide out. Greased rails and now drawers slide properly.

We serviced a

WHIRLPOOL MICROWAVE

Model JMW9530DAB

Near Macedon, NY 14502

James

Job Details: 04/03/2021

Q1 n. Q2 n. Q3 n. Unit not locking and not engaging door switch. Hinges are bent. Need hinges and door glass cleaned. ; ordrng 1 12002489 (Hinge) and 1 Sh15

We serviced a

WHIRLPOOL DRYER

Model WED8540FW0

Near West Henrietta, NY 14586

Tanner

Job Details: 04/03/2021

"Q1 no Q2 no Q3 noComplaint of unit making noise. Ran unit and squealing noise immediate and constant. Replaced rollers and idley pulley. Tested unit and unit tested good.; used 1 279640 (PULLEY-IDLER), and 2 349241T (ROLLER-SUPPORT 2PK) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558DEE00

Near Webster, NY 14580

James

Job Details: 04/03/2021

Q1 n. Q2 n. Q3 n. Unit iceing in freezer. Ff section getting too cold. Found door sealing properly on freezer. Ran forced defrost and removed frost. Ff section at 37 degrees. Damper grinding when operating? Damper sticking apcan cause food to freeze. Need damper. Paid in full; ordrng 1 WPW10594330 (Control) and 1 Sh15

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Scottsville, NY 14546

Tanner

Job Details: 04/03/2021

Q1 no Q2 no Q3 noComplaint of grinding noise. Has not run washer since. Following stored errors:F7E1x2F0E9F0E5Ran autodiagnostic cycle and motor turns but unit does not agitate or spin. Inspected under unit and found wire foreign to machine entangled in drive belt and dive belt fallen off. Inspected belt and no damage done to belt. Reinstalled belt. Tested unit and unit tested good.Repair covered under RAC additional 1 year manufacturer warranty.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Pittsford, NY 14534

Tanner

Job Details: 04/03/2021

Q1 no Q2 no Q3 noComplaint of door not closing. Inspected door and door hitting upper rack. Upper rack not sliding all the way back. Inspected manifold and found manifold check valve had fallen out of place causing manifold to not interlock to tube feeder. Snapped in check valve and rack closes properly. Ran full diagnostic and unit testing good.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Hilton, NY 14468

Dave L

Job Details: 04/03/2021

Found unit with a small crack on the left side of the lid hinge. Lid will not lock properly. Ordering lid.; ordrng 1 W11259006 (Lid)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Hilton, NY 14468

Dave L

Job Details: 04/03/2021

Replaced torn fresh food gaskets. ; dspstn on spec-tagged invntry: 1 W10830162 GASKET

We serviced a

WHIRLPOOL DRYER

Model LGQ9030PQ0

Near Rochester, NY 14625

Tanner

Job Details: 04/03/2021

"Q1 no Q2 no Q3 noComplaint of thumping noise. Ran unit and basket is tumbling out of control.; used 1 WP691366 (PULLEY-IDLER), 1 349241T (ROLLER-SUPPORT 2PK), and 1 341241 (BELT) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDE3

Near Rochester, NY 14626

Dave L

Job Details: 04/03/2021

Unit is making a loud noise during wash. Noise went away during testing. Debris in wash motor dislodged and entered the lower spray arm. Unable to remove from spray arm. Quoted for lower spray arm. Customer decline and will replace themselves.

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Rochester, NY 14626

Dave L

Job Details: 04/03/2021

"Customer is experiencing poor dry performance. Verified airflow with an electronic tester. Airflow was good. Unit is cycling at 140f on high and is dropping to 105f on off cycle. This is out of specified temperature range. Low heat tested within range. Customer stating that the clothes often finish damp and cold. Checked all harness connections. Ordering thermostat, timer, and motor. ; ordrng 1 W10846428 (Timer) and 1 WP8318268 (Thermostat) and 1 WP694089 (Blower) and 1 279827 (Motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Rochester, NY 14616

Dave L

Job Details: 04/03/2021

Found damage to the wiring harness on the freezer door near the hinge. This is preventing ice making. Ordering freezer door ; rqstng P&A on 1 LW11089011 (Freezer door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXF01

Near Rochester, NY 14626

Dave L

Job Details: 04/03/2021

Found unit at room temperature. Compressor will not run due to the compressor relay failing to close on the control. Quoted for control. Customer declined repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF560SAFBO

Near Rochester, NY 14612

Dave L

Job Details: 04/03/2021

Unit was leaking due to tub gasket pulling away from the right side near hinge. Recasted gasket and tested In diagnostics. Checked filters and drain. Unit testing ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Pittsford, NY 14534

Dave F

Job Details: 04/03/2021

"Replaced all control boards for unit randomly turning off . If problem persists order all fans W11249952 , W11087438 , W10846539"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW1

Near Rochester, NY 14619

Evan

Job Details: 04/03/2021

Replacing wiring harness and terminal block due to harness being pinched between rear wall and frame of unit. Harness experienced thermal event in portion that was pinched. Replaced harness and block. Tested unit. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Churchville, NY 14428

Dave F

Job Details: 04/03/2021

Light in the fresh food section back left was out . Found loose connection. Repair connector. Unit tested good . If problem persists order W11462342

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Rochester, NY 14621

Tanner

Job Details: 04/03/2021

Q1 no Q2 no Q3 noReplaced rails and supports. Unit full of water on arrival. Does not drain. Examined under unit and found plastic connector to drain pump broken. Ordering new drain pump.; ordrng 1 W10876537 (Drain motor)

We serviced a

MAYTAG WASHER

Model MHW7000AW0

Near Pittsford, NY 14534

Evan

Job Details: 04/03/2021

Customer stating that drain holes at bottom of door bellow are not draining. Cleared holes and tested unit for customer. Bellow now draining as it should. Collecting service call fee

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Bloomfield, NY 14469

Steve

Job Details: 04/03/2021

Found drain hose To far down stand pipe that causes siphoning. Adjusted hose and tested. The washer tests good.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH1

Near Caledonia, NY 14423

Steve

Job Details: 04/03/2021

Tested dishwasher in diagnostics. It functioned as expected. The heater turned on and was working properly. Recommended customer to run hot water at sink prior to use and use high temp features on ui for better dry and wash.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Lima, NY 14485

Steve

Job Details: 04/03/2021

Replaced evap fan motor for dead motor causing warm temps in fresh food section.