Service History 181 - Appliance Tec

We serviced a

WHIRLPOOL OVEN

Model WEG730H0DS0

Near Victor, NY 14564

Dave F

Job Details: 04/17/2021

Unit not lighting made adjustments to the ignitor .unit starts everytime without the cover on . Once the cover was installed unit would not light . Found flame baffle was warped . Adjusted the baffle and tightened all screws and the screws to the cover that go to the liner . Unit is now starting everytime . If problem persists order WPW10324262 ignitor

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Fairport, NY 14450

Dave F

Job Details: 04/17/2021

Replaced bellow and tested unit in diagnostics. Unit tested good .

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near West Henrietta, NY 14586

Dave F

Job Details: 04/17/2021

Didnt find a leak . Spoke with customer about cycles . Fixed drain house .customer will try unit . Calibrated unit and ran auto diagnostics.

We serviced a

AMANA MW-HOOD COMBO

Model AMV2307PFS4

Near Rochester, NY 14617

Dave L

Job Details: 04/17/2021

"The light triac on the control is fused and is powering the light on all the time. Ordering control. ; ordrng 1 W10849846 (Control), dspstn on spec-tagged invntry: 1 8206232A BULB"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Geneseo, NY 14454

Dave F

Job Details: 04/17/2021

replaced wash pump and tested unit in diagnostics. Unit tested good .

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ03

Near Rochester, NY 14617

James

Job Details: 04/17/2021

Q1 n. Q2 n. Q3 n. Unit not filling icemaker. Found fill tube frozen. Tested water at lower hinge. Defrosted water line in door. Tested icemaker and it filled properly. Customer is to monitor if problem persists replace door and ice bin.

We serviced a

WHIRLPOOL WASHER

Model WTW4930XW3

Near Rochester, NY 14617

Dave L

Job Details: 04/17/2021

Replaced suspension due to basket becoming out of balance. Unit tested ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Scottsville, NY 14546

Steve

Job Details: 04/17/2021

Sr# 7730529435 customer states that randomly the washer stops mid cycle and buzzes. The customer shakes machine or resets power to get it working again. Tested in diagnostics and found no error codes. The washer passed diagnostic tests. Called tech line and they want washer on dedicated circuit. Ordering line filter and control. ; ordrng 1 W11033573 (Line filter) and 1 W11481108 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY2

Near Rochester, NY 14626

James

Job Details: 04/17/2021

Q1 n. Q2 n. Q3 n. Unit intermittent to make ice. Icemaker motor seized. Need icemaker. Call customer to schedule; rqstng P&A on 1 W10882923 (Icemaker)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Webster, NY 14580

Tanner

Job Details: 04/17/2021

Q1 no Q2 no Q3 noComplaint of no/poor spin. Only on bulky loads.Following stored errors.F7E7 motor unable to reach target RPMF0E2 oversuds errorRan auto diagnostic without error. Ran tachometer test and speed sensor testing good. Lid lock testing good. Ran spin with basket under load of water and no belt slip. Customer states running clean cycle regularly but not using cleaning products intended. Advisd to run clean washer with afresh products. Overdosing of soap during use or residual soap in machine may be causing oversuds which will limit spinspeed. Primary user of this machine not available to find out other use and care habits. Did observe that on bulky items wash option the default spin is set to medium. Service call incomplete due to customer dissatisfaction with technician. ATEC will reach customer for a follow up appointment with a Sr. Technician.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC0

Near Webster, NY 14580

Tanner

Job Details: 04/17/2021

Q1 no Q2 no Q3 noReplaced lid. Tested unit via auto diagnostic and unit tested good.

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Webster, NY 14580

Tanner

Job Details: 04/17/2021

Original dispatch for Maytag Dishwasher with dishwasher ms/serial. Updated information to reflect unit in warehouse that actually needs service.Complaimt of dryer not working. Found line 1 burnt up at block. Harness is burnt so high up that this unit cannot be repaired via splice. Ordering terminal block and new upper harness.; rqstng P&A on 1 279320 (Terminal block) and 1 W11164041 (Harness)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near Fairport, NY 14450

Steve

Job Details: 04/17/2021

Replaced pump and found the drain line restricted from pump to anti siphon break. Cleared line with plastic hose and the dishwasher is now pumping. If problem persists preorder WPW10545278 drain hose.

We serviced a

WHIRLPOOL DRYER

Model MEDP475EW0

Near Macedon, NY 14502

Steve

Job Details: 04/17/2021

Replaced motor for open start winding. The dryer tested good.

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Rochester, NY 14624

James

Job Details: 04/17/2021

Q1 n. Q2 n. Q3 n. Unit non responsive with lid locked. 123v to control. Disconnected all connectors from control and bypassed filter unit still non responsive 0v to ui. Need control. Can't open lid without breaking latch. Suspect latch shorted board. ; ordrng 1 W11498803 (Control) and 1 W11394572 (Latch)

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Webster, NY 14580

Tanner

Job Details: 04/17/2021

"Q1 no Q2 no Q3 noComplaint of upper rack falling off. Inspected and found adjusters have failed. Replaced left and right adjuster. Ran autodiagnostic. No stored errors. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK , used 2 WPW10546503 (ADJUSTER) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS02

Near Farmington, NY 14425

Steve

Job Details: 04/17/2021

Rc evap thermistor was at 91 in diagnostics. Causing no cool in ff. The evap was full of frost. Removed frost and replaced thermistor. ; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Rochester, NY 14624

James

Job Details: 04/17/2021

Q1 n. Q2 n. Q3 n. Unit will start a new cycle after cycle is complete. Replaced control panel and tested. No errors. Customer is to monitor if problem persists replace control board

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM02

Near Pittsford, NY 14534

James

Job Details: 04/17/2021

Q1 n. Q2 n. Q3 n. Icemaker not cycling. Found heater terminal melted in icemaker. Icemaker ordered does not fit this model of refrigerator. Parts breakdown is incorrect. Door gasket torn. Dispenser gasket loose. Need parts. ; rqstng P&A on 1 W10882923 (Icemaker) and 1 W10830274 (Gasket) and 1 WPW10287601 (Gasket)

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Rochester, NY 14623

James

Job Details: 04/17/2021

Q1 n. Q2 n. Q3 n. Replaced pts switch and tested. Unit functions properly.

We serviced a

MAYTAG WASHER

Model MVWB300WQ0

Near Rochester, NY 14616

Dave L

Job Details: 04/17/2021

Unit was not draining due to items getting stuck underneath the wash basket and into the pump housing. Removed tub to retrieve items. Found that the pump impeller has separated from the shaft preventing it from draining properly. Quoted for pump customer will let us know; rqstng P&A on 1 W10536347 (Pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ01

Near Canandaigua, NY 14424

Steve

Job Details: 04/17/2021

Replaced freezer led for no lights in freezer or fresh food section. The refrigerator tests good ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

MAYTAG WASHER

Model MVWB835GW0

Near Rochester, NY 14606

Tanner

Job Details: 04/17/2021

Wrong part. Ordering correct agitator for this unit.; rqstng P&A on 1 W11161960 (Agitator)

We serviced a

WHIRLPOOL DRYER

Model LE7810XPN0

Near Rochester, NY 14612

Dave L

Job Details: 04/17/2021

Unit is making a loud noise due to a worn roller. Ordering roller ; ordrng 2 349241T (Roller)s

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Rochester, NY 14618

James

Job Details: 04/17/2021

"Q1 n. Q2 n. Q3 n. 60 months Maytag warranty. Replaced lock and controls. Replaced stator, rotor, cam, and bolt. Calibrated and ran test 11. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10752189 SCREW and 1 W10810403 LID LOCK ASSY"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Rochester, NY 14610

Evan

Job Details: 04/17/2021

Customer stated that unit would not run through cycle. Checked for stored error codes. Unit was displaying code 9-1 for long drain and 8-1 for long fill. Discovered that old water was shut off going to unit. Turned water back on. Removed drain pump filter and found filter clogged with debris. Removed debris. Reinstalled filter. Reassembled unit. Inspected air trap. Air trap is clear. Ran diagnostic cycle to confirm function. Unit completed test cycle as it should. Ran unit on normal cycle to confirm function outside of test mode. Unit now progressing through cycle as it should. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Spencerport, NY 14559

Tanner

Job Details: 04/17/2021

Q1 no Q2 no Q3 noComplaint of banging noise when pulling water in. Later on in the cycle there is a gunshot sound the unit.Ran whole load of laundry. Confirmed noise is water hammering. Reccomended customer install water suppressor. Customer still dissatisfied with wash quality. Customer lives on farm. Garments are typically well soiled. Advised to wash heavily soiled items in smaller loads. No repairs needed. SR7730535180

We serviced a

WHIRLPOOL RANGE

Model RF263LXTS3

Near Rochester, NY 14623

Evan

Job Details: 04/15/2021

Replacing control due to unit displaying F2E0 code for internal board failure. Replaced control. Ran preheat to 350 unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Scottsville, NY 14546

Evan

Job Details: 04/15/2021

Customer stated the unit was making a screeching noise while in spin and agitation. Checked for error codes. Discovered F7E5 code for basket speed fault. Ran unit and immediately heard noise. Discovered that cam but had come off and pulley and cam were partially detached from gearcase. Removed belt cover. Reassembled cam and attached pulley. Tightened but with loctite. Tested unit. Unit now agitating and spinning as it should. Cannot replicate noise. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model MVWC200XW2

Near Rochester, NY 14624

Evan

Job Details: 04/15/2021

Replacing suspension due to basket bouncing while in use causing unit to throw off balance load code. Replaced suspension & tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS27CXMS5

Near Rochester, NY 14624

Evan

Job Details: 04/15/2021

Customer stated that unit was leaking water from freezer. Discovered ice build up at evaporator due to plugged drain hole. Cleared ice and installed updated drain hose kit. Reassembled unit. Unit tested good Use code S38253 to cover parts ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Rochester, NY 14619

Evan

Job Details: 04/15/2021

Replacing motor due to original motor causing unit not to spin. Replaced motor. Tested unit. Unit tested good

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Rochester, NY 14618

Evan

Job Details: 04/15/2021

Replacing idler pulley due to unit producing squealing sound while in use. Replaced idler pulley tested unit. Unit tested good; dspstn on spec-tagged invntry: 1 279640 PULLEY-IDLER

We serviced a

MAYTAG WASHER

Model MVWC415EW0

Near Webster, NY 14580

Tanner

Job Details: 04/15/2021

Q1 no Q2 no Q3 noComplaint of no spin. Will spin when requesting drain and spin. Followimg stored errors:F7E5 shifter faultF7E1 basket speed faultRan auto diagnostic cycle. Completed without issue. Ran manual spin and nomissue. Ran drain and spin and noise present during spin especially when starting to spin. Examined undercarriage and found gearcase oil on motor cover. Oil also spread onto lower drive components. Gearcase friction causing basket not to reach target spin. Oil causing slipping sounds. Orderimg new gearcase and drive line components. Tub ring is chipping away leaving sharp points tub. Ordering new tub ring.; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Splutch kit) and 1 WPW10006384 (Drive belt) and 1 W10528947 (Drive hub) and 6 WP8533953 (Hub screws)s and 1 WPW10556325 (Tub ring)

We serviced a

KITCHENAID MICROWAVE

Model KBHS109SSS01

Near Webster, NY 14580

James

Job Details: 04/15/2021

Dropped off part

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS2

Near Webster, NY 14580

James

Job Details: 04/15/2021

Q1 n. Q2 n. Q3 n. Replaced cooling fan and tested. Preheated oven and fan turned on properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB1

Near Webster, NY 14580

Tanner

Job Details: 04/15/2021

Q1 no Q2 no Q3 noComplaint of no drain. Unit full of water on arrival. Customer states when draining unit hours after cycle complete it will drain. Followimg stored errors:F6E4 float switch openF8E2 fill valve electrical problemF5E1 door latch openRan auto diagnostic cycle and completed without issue. Drain pump is failing after multiple uses. Once drain pump cools down customer is able to run cancel drain cycle. Ordering new drain pump.; rqstng P&A on 1 W10876537 (Drain pump)

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Webster, NY 14580

Tanner

Job Details: 04/15/2021

Q1 no Q2 no Q3 noComplaint of loud drain. Ran complete diagnostic. Drain operating properly. Noise is stamdard. Reviewed use and care with customer.

We serviced a

MAYTAG WASHER

Model MHW6630HW2

Near Webster, NY 14580

Tanner

Job Details: 04/15/2021

Q1 no Q2 no Q3 noComplaint of odor coming from machine. Reviewed use and care for unit. Inspected drain hose installation and found drain hose pushed over 20 inches down into stand pipe. This is causing waste water to siphon back into machine at end of drain. Trimmed drain line approx. 25 inchescand inserted 4 inches into stand pipe per manufacturer guidelines. Ran auto diagnostic cycle and unit testimg good.

We serviced a

MAYTAG DISHWASHER

Model MDB8949SAM1

Near Webster, NY 14580

Tanner

Job Details: 04/15/2021

Q1 no Q2 no Q3 noComplaint piece fell out of machine.Inspected part and was a trim part from dispenser. Part is aesthetic only. Snapped trim piece back on to dispenser.F10E1 dispenser electrical problemF6E1 low/no waterRan auto diagnostic and cycle complwted without issue. Advised customer to leave trim piece out. Part is likely to fall off again and if lands on element could be a burn hazard.

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Rochester, NY 14612

Tanner

Job Details: 04/15/2021

Q1 no Q2 no Q3 noReplaced bellow gasket and tension ring. Tested unit and unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Rochester, NY 14608

Tanner

Job Details: 04/15/2021

Q1 no Q2 no Q3 noOriginal diagnosis incorrect. Needa new dual water valve. Customer paid 142.99 plus tax for a total of $154.53. Total cost for water valve is 94.49. Refund owed $60.04.; ordrng 1 W10179146 (Inlet Valve)

We serviced a

MAYTAG DRYER

Model MEDC300XW1

Near Lyons, NY 14489

Steve

Job Details: 04/15/2021

"Found the shaft on motor is stripped and belt will not turn. The rollers are also seized. Quoted for rollers, idler pulley, motor and blower that attaches to motor. Customer is going to decide on repair; rqstng P&A on 1 279827 (Motor) and 1 WP694089 (Wheel) and 1 349241T (Rollers) and 1 WP691366 (Idler), ordrng 1 Shipping (Shipping), dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Clifton Springs, NY 14432

Steve

Job Details: 04/15/2021

The washer had long fill error code that was preventing wash. Found the cold water valve plugged at the valve screen. Cleaned the screen and recommended hose screens to prevent cold water from stopping again.

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFW1

Near Williamson, NY 14589

James

Job Details: 04/15/2021

Q1 n. Q2 n. Q3 n. F3e1 f9e1. Tested drain pump and it functions properly. Cleaned pressure hose and ran diagnostics successfully. Customer is to monitor.

We serviced a

WHIRLPOOL OVEN

Model WFE515S0EW0

Near Hamlin, NY 14464

Dave L

Job Details: 04/15/2021

Replaced ERC and oven sensor. Unit tested ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Brockport, NY 14420

Dave L

Job Details: 04/15/2021

Replaced ice maker. Ice maker homed when powered on. Customer to monitor after 24 hours.

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Hilton, NY 14468

Dave L

Job Details: 04/15/2021

Customer is concerned with the loud noise coming from the washer during the Fill cycle. Found that the washer was facilitating water hammer in the customers plumbing. This is a plumbing issue unrelated to the machine. Unit tested ok otherwise.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWB02

Near Brockport, NY 14420

Dave L

Job Details: 04/15/2021

Left kick plate with customer lol

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Rochester, NY 14608

Dave L

Job Details: 04/15/2021

Fresh food section is not cooling due to a stuck damper. Enter diagnostics to energize damper dampers clicking but will not move position. Ordering damper ATEC warranty; ordrng 1 W11087463 (Damper)

We serviced a

JENN AIR REFRIGERATOR

Model JFC2089HES

Near Webster, NY 14580

Dave L

Job Details: 04/15/2021

Unit is only partially defrosting due to a failing compressor relay on the main control. The control is NLA. Defrosted evap. Unable to repair

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Rochester, NY 14612

Dave L

Job Details: 04/15/2021

Pre ordered damper ; ordrng 1 WPW10594330 (Damper)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Newark, NY 14513

Steve

Job Details: 04/15/2021

"Found out of balance load and over suds errors. The washer filled, agitated, spun and drained as expected. The washer tests good."

We serviced a

KITCHENAID RANGE

Model KFGC506JSS00

Near Rochester, NY 14626

Dave L

Job Details: 04/15/2021

Oven sensor and ignitor. Checked oven temps with thermistor. Oven averaging temperature properly. Customer to monitor;

We serviced a

WHIRLPOOL DRYER

Model WGD6620HW1

Near Rochester, NY 14618

Dave F

Job Details: 04/15/2021

Replaced front glass . Unit is under 30 day warranty. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Williamson, NY 14589

James

Job Details: 04/15/2021

Q1 n. Q2 n. Q3 n. Unit was off and completely defrosted. One power was reset unit began cooling again. Dispenser intermittent to function. Need control and dispenser paddle; rqstng P&A on 1 W10843055 (Control) and 1 W10853387 (Pad)

We serviced a

MAYTAG WASHER

Model MHW5630HC1

Near Geneva, NY 14456

Steve

Job Details: 04/15/2021

Found the spin was In off position causing the clothes to come out wet and long cycle time. Turned spin on and save in user interface. Tested in diagnostics and the washer is working as expected.

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WML55011HS5

Near Rochester, NY 14612

Dave L

Job Details: 04/15/2021

Replaced mag cap and diode. Noise. persists ordering transformer ; ordrng 1 W11334531 (Trsnsfirmer)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADW3

Near Rochester, NY 14612

Dave L

Job Details: 04/15/2021

Installed upper rack clip. Unit testing good

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Geneva, NY 14456

Steve

Job Details: 04/15/2021

Found drain pump was rumbling. Removed clean out and drain pump is still rumbling is still not draining. Removed air trap and it is clear. The washer is stuck in drain with f3e4 error and did not reset after removing trap. The washer either needs a control board and pump or there is clothing stuck between basket and the door will not open. ; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Geneva, NY 14456

Steve

Job Details: 04/15/2021

Found ice forming on outside of ice bin. Customer states the ice maker was leaking. Ordering ice maker ; ordrng 1 W11129522 (Ice maker)

We serviced a

JENN AIR 50#IM 15' FS

Model JIM158XYRS0

Near Rochester, NY 14618

Dave F

Job Details: 04/15/2021

Ice machine not making ice went into diagnostics unit not filling with water . Removed water filter unit started fill right away . Unit needs to water filter gave customer part number to filter F2WC9I1 . Unit tested good in diagnostics.

We serviced a

WHIRLPOOL DRYER

Model WED4800BQ1

Near Sodus, NY 14551

James

Job Details: 04/15/2021

"Q1 n. Q2 n. Q3 n. Unit not powering on. Found thermal fuse blown. Replaced fuse and tested. Element cycles off at 190 and on at 130, on all cycles. Need timer. ; rqstng P&A on 1 WPW10185982 (Timer), dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL"

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BW2

Near Marion, NY 14505

James

Job Details: 04/15/2021

Q1 n. Q2 n. Q3 n. Replaced control and temp sensor. Preheated to 350. Heat cycles to 450-336. Calibrated oven and retested 445-310 400-320. Recommend waiting ten minutes after preheat is reached. Customer is to monitor.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS3

Near Walworth, NY 14568

James

Job Details: 04/15/2021

Q1 n. Q2 n. Q3 n. Unit not washing dishes. Water sprays out of spray arms but they do not rotate. Filter was clean. Need pump. Customer opted not to repair. Left part with customer. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP

We serviced a

WHIRLPOOL RANGE

Model MGR6600FZ1

Near Penfield, NY 14526

Dave F

Job Details: 04/15/2021

Left front burner not lighting everytime adjusted the burner location and cleaned the burner area . Unit is now lighting as expected

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ00

Near Walworth, NY 14568

James

Job Details: 04/15/2021

Q1 n. Q2 n. Q3 n. Door handles stripped. Replaced door handles.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Geneva, NY 14456

Steve

Job Details: 04/15/2021

"Found the washer right front leg was up a little causing the washer to vibrate. Lowered leg and tested washer in manual diagnostics and automatic diagnostics. The washer functioned as designed with no abnormal noises. Tested with load of wet towels in washer. The washer filled, agitated, drained and spun out as expected. Calibrated washer"

We serviced a

MAYTAG WASHER

Model MEDC465HW

Near Geneva, NY 14456

Steve

Job Details: 04/15/2021

Found the dryer cord is burned at the power source. Showed customer and told them to have electrician replace the box and cord.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Fairport, NY 14450

Dave F

Job Details: 04/15/2021

Door alarm was not working right . Adjusted the doors so the door closes easier as the mullion was rubbing on the top . Adjusted the legs on unit . Found the left drawer was not staying on. Rails made adjustment to the shelf unit tested good .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Pittsford, NY 14534

Dave F

Job Details: 04/15/2021

Ice maker cycling . But no water . Found ice maker fill tube was frozen thawed fill tube and cycled ice maker . Tested good .; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Pittsford, NY 14534

Dave F

Job Details: 04/15/2021

Replaced damper control for noise and failing . Tested unit . Tested good .

We serviced a

MAYTAG DRYER

Model MGDC215EW2

Near Geneva, NY 14456

Steve

Job Details: 04/15/2021

Replaced timer for not advancing.

We serviced a

WHIRLPOOL COOKTOP

Model RF314PXMQ2

Near Webster, NY 14580

James

Job Details: 04/15/2021

Q1 n. Q2 n. Q3 n. Unit shorted to ground. K2 broken from terminal block and shorting out. Need terminal block. Waive sc due to recent service on dryer and failure to pre order part. ; ordrng 1 WP9761958 (Block) and 1 Sh15

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Pittsford, NY 14534

Dave F

Job Details: 04/15/2021

Reinstalled unit . One of the mounting screws had fallen out . Tested unit in diagnostics unit tested good.

We serviced a

KITCHENAID RANGE

Model KFGG500ESS2

Near Farmington, NY 14425

Dave F

Job Details: 04/15/2021

Replaced the door gasket and both hinges . Tested unit . Tested good .

We serviced a

KITCHENAID WINE COOLER

Model KUWS24RSBL00

Near Rochester, NY 14610

James

Job Details: 04/13/2021

Tech was assigned as a helper;

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Webster, NY 14580

Tanner

Job Details: 04/13/2021

Q1 no Q2 no Q3 noReplaced right side panel. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 W11233548 PANEL-SIDE-RGHT

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Rochester, NY 14617

Tanner

Job Details: 04/13/2021

Q1 no Q2 no Q3 noComplaimt of unit leaking from bottom. Removed rear cover and found drain hose disconnected from sump. Swept hose and sump for debris and found none. Reconnected hose and tested unit. No more leak and draining properly. Drain pump recently replaced on thinking. Reconnecting drain hose to new sump is part of repair. Service call covered under ATEC warranty. Hose is now properly secured to sump. If issue recurs order new drain line and hose clamp for return visit if customer opts to repair.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Webster, NY 14580

Tanner

Job Details: 04/13/2021

Q1 no Q2 no Q3 noReplaced drain pump. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 W11497943 PUMP-DRAIN W/CHOPPER

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WHIRLPOOL REFRIGERATOR

Model WRS555SIHW00

Near Webster, NY 14580

Tanner

Job Details: 04/13/2021

Q1 no Q2 no Q3 no Complaint of no ice. Was able to reduce temp and it worked for a little but now not at all. Recorded following temps in FF section: 36.8 degrees F. Freezer compartment: 6.7 degrees F.Ran ice harvest cycle and Ice motor worka. Harvest successful. Ran water fill test several times. No water flowing into ice maker. Primary inlet valve hums open but ice control valve does not open. Ordering new dual valve.; rqstng P&A on 1 WPW10179146 (Dual Valve)

We serviced a

WHIRLPOOL WASHER

Model WFW9300VU02

Near Victor, NY 14564

Steve

Job Details: 04/13/2021

"F71 error code ccu and ui communications error. The power to washer tests good. Quoted for ui and control board. The ui is on a back order from the factory at the moment. ; rqstng P&A on 1 W10319816 (User interface) and 1 WPW10169230 (Control module), ordrng 1 Shipping (Shipping)"

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MAYTAG DRYER

Model MEDB766FW0

Near Rochester, NY 14611

Tanner

Job Details: 04/13/2021

Q1 no Q2 no Q3 noReplaced bearing ring amd baffle. Tested unit and unit tested good.

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WHIRLPOOL WASHER

Model WFW5620H

Near Fairport, NY 14450

Steve

Job Details: 04/13/2021

Found the plastic lever on bottom drawer was bent and causing door to not close. Removed bent part of lever and the drawer is closing as expected.

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Fairport, NY 14450

Steve

Job Details: 04/13/2021

Found the defrost drain was plugged causing ice accumulation on freezer floor. Removed blockage in drain and cleared ice.

We serviced a

MAYTAG DRYER

Model MGDB850YG1

Near Livonia, NY 14487

Dave F

Job Details: 04/13/2021

"Dryer making squeaking noise . Pulleys and rollers looked ok . But were not spinning well . Cleaned shafts , rollers and pulleys . Oiled up shafts . Tested unit . Tested good . If problem persists needs four rollers and tension pulley ."

We serviced a

JENN AIR REFRIGERATOR

Model JFC2290VPY1

Near Rochester, NY 14610

Evan

Job Details: 04/13/2021

Customer stated that unit was leaking water. Discovered that drain hole below evaporator was clogged causing issue. Disassembled freezer cleared drain hole. reassembled unit confirmed function. unit tested good

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KENMORE WASHER

Model 110.23812100

Near Rochester, NY 14618

Dave F

Job Details: 04/13/2021

Gearcase has leaked and burned out clutch . Unit needs gear case and clutch . . Ordering parts . ; ordrng 1 3360629 (gear case) and 1 285785 (clutch)

We serviced a

WHIRLPOOL DRYER

Model WGD8800YC2

Near Scottsville, NY 14546

Dave F

Job Details: 04/13/2021

Cleaned inside dryer which was full of lint . Replaced catch on door . Unit tested good .; used 1 WPW10111905 (CATCH) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW2

Near West Henrietta, NY 14586

Dave F

Job Details: 04/13/2021

Drain pump staying on . Long fill no fill error code . Unit didnt have hot water turn on to the unit . Customer didnt know you had to have hot water on . Calibrated unit and ran auto diagnostics. Unit tested good . Customer instruct. Gave best wash cycles .

We serviced a

MAYTAG DRYER

Model MED6630HC1

Near Honeoye Falls, NY 14472

Dave F

Job Details: 04/13/2021

Unit not drying clothing . Found vent was plugged and water in venting due to it being plugged .cleared venting and tested unit . Unit tested good . Gave tips on best settings unit . Customer instruct. Moisture in control panel due to venting .

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302EPA02

Near Webster, NY 14580

James

Job Details: 04/13/2021

Q1 n. Q2 n. Q3 n. Mullion not contacting striker when closing door. Adjusted mullion now door closes properly.

We serviced a

WHIRLPOOL MICROWAVE

Model JMW9530DAB

Near Macedon, NY 14502

James

Job Details: 04/13/2021

Replaced hinges and cleaned glass. Reattached glass to mounts with epoxy.

We serviced a

WHIRLPOOL MICROWAVE

Model MMW9730AS00

Near Penfield, NY 14526

Evan

Job Details: 04/13/2021

Replacing magnetron and inverter board due to unit continually flashing error code when trying to operate microwave. Replaced both parts tested unit multiple times. Unit tested good

We serviced a

KITCHENAID WINE COOLER

Model KUWS24RSBL00

Near Rochester, NY 14610

Dave L

Job Details: 04/13/2021

Unit had no refrigerant and oil in drier. Evaporator is not a serviceable part. Unit is unrepairable. Refund for compressor.

We serviced a

MAYTAG WASHER

Model MHW6630HW1

Near Webster, NY 14580

Evan

Job Details: 04/13/2021

Customer stating that when units ending cycle unit will display end in display but never turn off display. This issue is inside UI software. Ordering UI ; ordrng 1 W11325572 (USER INTERFACE )

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Walworth, NY 14568

Evan

Job Details: 04/13/2021

Replacing all parts listed due to unit failing to drain an also failing to respond to commands and operate cold water valve properly. Replaced all parts. Tested unit multiple times. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW1

Near Rochester, NY 14624

Evan

Job Details: 04/13/2021

Replaced frame of console keypad is still not responding to commands. Ordering UI ; ordrng 1 WPW10750477 (UI )

We serviced a

GE WASHER

Model GTW220ACK5WW

Near Rochester, NY 14606

Evan

Job Details: 04/13/2021

Replacing Lid lock and lid lock strike due to lock failing to engage strike. Replaced parts. Tested unit. Unit tested good

We serviced a

WHIRLPOOL STACKED LAUNDRY

Model WET4027HW1

Near Webster, NY 14580

Evan

Job Details: 04/13/2021

Customer stated that unit was producing loud squealing noise. Checked for error codes. No codes present ran diagnostic cycle. Could not hear issue during diagnostic cycle. Ran unit on high spin in manual test mode. Could hear pulley making contact with belt guard. This was the only noise technician could hear adjusted guard and ran unit again could not hear noise customer was referring to. Advise customer to get video of noise if issue occurs again. Unit tested good