Service History 173 - Appliance Tec

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ4

Near West Henrietta, NY 14586

Dave F

Job Details: 06/12/2021

Light bulb will not turn off .unit needs new control . For traic being blown . Ordering control W10892389; schdld next appmnt for 6/25 FRI !

We serviced a

MAYTAG DRYER

Model MED7230HC1

Near Rochester, NY 14612

Tanner

Job Details: 06/12/2021

Q1 no Q2 no Q3 noComplaint of air flow error message. Complaint of unit shutting off mid cycle.Customer states they clean venting. Following stored errors:F3E2 open or shorted moisture sensor.Measured following resistance of exhaust thermistor at 9.3 kOhms and inlet thermistor at 40kOhms. These are valid measurements at temp of approx 80 degrees. Customer running dryer on arrival. Ran several minutes of air only to equalize temps. Thermistors testing good. Advised customer that venting needs to be serviced or consider changing vent path as curremt venting runs span of the house. Moisture sensor error will cause machine to disable cycle. Confirmed continuity through moisture circuit and tested good. ACU not reading circuit. Ordering ACU.; ordrng 1 W10106710 (Test kit) and 1 W11526004 (ACU)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Webster, NY 14580

Tanner

Job Details: 06/12/2021

Q1 no Q2 no Q3 noStarted load of laundry. Will stop minutes into cycle and does nothing. Has to power cycle unit to unlock laundry. PF error displays. Following stored errors:None.Ran auto diagnostic and completes without error. Confirmed 120 VAC from outlet and outlet polarized. Customer states this error occurs on multiple outlets. ACU reading power failure even though power is fine. Ordering ACU. ; ordrng 1 W11322903 (ACU)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS01

Near Webster, NY 14580

Steve

Job Details: 06/12/2021

Found fill tube heater broken causing no ice production. Ordering fill tube with heater. ; ordrng 1 W11366500 (Fill tube heater)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF305ESS00

Near Webster, NY 14580

Steve

Job Details: 06/12/2021

Ordering gaskets for ripped gaskets. ; rqstng P&A on 2 W10830162 (Gaskets)s

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Walworth, NY 14568

Steve

Job Details: 06/12/2021

"Ordering gearcase , motor and rotor for loud operation. ; ordrng 1 W11455453 (Gearcase) and 1 W10754158 (Stator) and 1 W10754161 (Rotor)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Webster, NY 14580

Evan

Job Details: 06/12/2021

Replaced spray arms due to original spray arms being clogged. Replaced arms. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Canandaigua, NY 14424

Dave F

Job Details: 06/12/2021

F5E2 lid lock failure . Tested lid lock in diagnostics would not work. Replaced lid lock with part from stock W10810403 . Calibrated unit and ran auto diagnostics. Unit tested good . ; used 1 W10810403 (LID LOCK ASSY) from stock

We serviced a

KITCHENAID FREEZER

Model KRSF505ESS00

Near Webster, NY 14580

Evan

Job Details: 06/12/2021

Replacing doors due to ice maker harness having multiple broken wires. Replaced doors. Tested ice maker and dispenser. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model CED7006GW

Near Spencerport, NY 14559

Tanner

Job Details: 06/12/2021

Q1 no Q2 no Q3 noComplaint of no operation. Started unit and unit started working on first attempt. Confirmed 240 VAC. Trimmed venting. Ran unit for approx 20 minutes. Unit working as designed. Custpmer did throw the breaker when issue initially happened. If breaker tripping randomly or not indicating it tripped but resetting breaker fixes issue advised customer seek electrician.

We serviced a

MAYTAG RANGE

Model MER6600FZ1

Near Geneseo, NY 14454

Dave F

Job Details: 06/12/2021

Wrong control came in. Ordering W11092468; ordrng 1 W11092468 (cntrl-elec)

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKW0

Near Hamlin, NY 14464

Dave L

Job Details: 06/10/2021

Inspected unit for leaks. Found soap build up sitting diagnostics Likely causing the leak. Cleared suds. Customer to monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Rochester, NY 14612

Dave L

Job Details: 06/10/2021

Door was not the correct color. Re ordered door ; ordrng 1 LW11026425 (Door)

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Rochester, NY 14612

Dave L

Job Details: 06/10/2021

Unit is not cooling in the freezer properly. Unit is restricted based on pressures in test 4 ordering 3 way valve and drier. Documented findings with techline SR7728637633; ordrng 1 W11094466 (Valve) and 1 wpw10143759 (Drier)

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Leicester, NY 14481

Dave F

Job Details: 06/10/2021

Strike needs to be replaced was cracked went to adjust the strike and it Broke .unit needs strike customer will talk to rent a center .customer doesnt have money didnt know we were coming . Rent a center just set everything up didnt know thats what they did . . Customer is going to call rent a center in Warsaw .

We serviced a

WHIRLPOOL DISHWASHER

Model NA&/):73

Near Rochester, NY 14626

Dave L

Job Details: 06/10/2021

Pulled out dishwasher to check for leaks. Dishwasher was not leaking anywhere. Customer will need a plumber to investigate further.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Rochester, NY 14612

Dave L

Job Details: 06/10/2021

The customer was using the machine with the spin selection at 1. This was resulting in poor performance. Recommending they use a higher spin speed. Unit checks ok

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near Rochester, NY 14612

Dave L

Job Details: 06/10/2021

Replaced radiant sensor due to intermittent heating issue. Customer to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ

Near Rochester, NY 14626

Dave L

Job Details: 06/10/2021

Freezer would not close due to the left hand rail screw interfering with slides. Re fastened screw. Door shuts properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Rochester, NY 14624

Dave L

Job Details: 06/10/2021

Replaced condenser fan and inverter due to unit not cooling

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14607

Dave L

Job Details: 06/10/2021

Checked unit due to poor cleaning. No errors in diagnostics. Unit passed auto test. Recommending customer use 2nd rinse option for better results. Unit checks ok.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Rochester, NY 14626

Dave L

Job Details: 06/10/2021

Left caps with customer

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Webster, NY 14580

Evan

Job Details: 06/10/2021

"Customer is stating that unit is experiencing issue spinning and draining loads still. Checked for error codes. Unit was displaying 2 codes F7e6 for a motor fault and also f7e7 for motor failure to reach target rpm. Ran diagnostic cycle. Unit completed cycle as it should. Ran tachometer verification test. unit passed test. Based on fault codes motor is not spinning out correctly. Same fault codes are appearing as prior visit. Ordering motor , capacitor and actuator ; ordrng 1 W10913953 (ACTUATOR ) and 1 W11428524 (CAPACITOR ) and 1 W11497303 (MOTOR), dspstn on spec-tagged invntry: 1 W11307244 LATCH"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Webster, NY 14580

Evan

Job Details: 06/10/2021

"Customer is stating that door will not close. Tech removed door gasket and door was able to shut as it should. With door gasket installed door will not shut. Replaced gasket with new gasket but unit is still experiencing same issue. Inspected springs and pulley all are functioning as they should. Hinge is only part that can be causing issue. Ordering hinges. ; ordrng 1 WP8534853 (HINGE RIGHT ) and 1 WP8534854 (HINGE LEFT ), used 1 W11177741 (GASKET) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM354DSS4

Near Rochester, NY 14617

Evan

Job Details: 06/10/2021

Customer stated that unit was not draining and hose was replaced recently. Removed water inside sump. Checked pump for debris. Discovered that pump impeller is too weak to remove water from cabinet. Ordering drain pump. Quoted $76.40 for labor upon return visit ; ordrng 1 W10914557 (DRAIN PUMP )

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14610

Evan

Job Details: 06/10/2021

Customer stated that unit would not fill correctly. Unit had code 6-2 fill valve electrical problem displayed. Discovered that black inlet hose that runs from fill valve to fill assembly was kinked and was restricting water flow. Straightened hose and tested unit multiple times. Unit is now filling as it should. Unit tested good

We serviced a

WHIRLPOOL RANGE

Model WFE515S0EW1

Near Penfield, NY 14526

Evan

Job Details: 06/10/2021

Customer is stating that burner is not operating. Discovered that burner coil has broken causing issue. Ordering replacement burner ; ordrng 1 W11047722 (RF BURNER )

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Williamson, NY 14589

Evan

Job Details: 06/10/2021

Customer stated that door would not shut. Discovered that door stop on Hinge to remove door was pinched and unable to move. Actuated hinge and straightened door stop. After doing so was able to reinstall door properly. Door now opening and closing as it should. Unit tested good

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258VEW3

Near Rochester, NY 14609

Steve

Job Details: 06/10/2021

"Found the freezer evaporator was not defrosting. Forced heater on at control and heater worked. Removed frost and replaced main co tool for not self defrosting. ; used 1 WPW10503278 (Jazz board), and 1 Sh15 (Shipping) from stock"

We serviced a

KENMORE WASHER

Model 11027422600

Near Churchville, NY 14428

Steve

Job Details: 06/10/2021

"Found the drive tube has broken gear causing no spin. The transmission is also missing a bolt. Ordering drive tube and bolt. The coupler will need to be replaced. Returning with transmission in case it is needed. ; ordrng 1 W10820043 (Drive tube) and 1 WP3400516 (Bolt), dspstn on spec-tagged invntry: 1 285753A COUPLING"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Rochester, NY 14610

Steve

Job Details: 06/10/2021

Found the damper is noisy. Ordering damper. ; ordrng 1 W11164593 (Damper)

We serviced a

MAYTAG WASHER

Model MHW6000XW2

Near Rochester, NY 14607

Evan

Job Details: 06/10/2021

Parts ordered by previous tech are not what is needed to correct issue. Unit is in need of motor control unit this is causing issue. Ordering MCU ; ordrng 1 WPW10374126 (MOTOR CONTROL UNIT )

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Pittsford, NY 14534

Steve

Job Details: 06/10/2021

Found the ice maker not calling for water. Ordering icemaker. ; ordrng 1 W10882923 (Ice maker) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rochester, NY 14625

Steve

Job Details: 06/10/2021

Replaced door switch for broken tab on switch. The dryer tested good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Pittsford, NY 14534

Steve

Job Details: 06/10/2021

Replaced motor and control for motor not starting. The dishwasher is testing good. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

WHIRLPOOL DRYER

Model MED6200KW0

Near Pittsford, NY 14534

Steve

Job Details: 06/10/2021

Found the door was twisted and bottom of door was sticking out and not closing properly. Bent door back to position and the dryer tests good.

We serviced a

WHIRLPOOL RANGE

Model KCGC500JSS0

Near Canandaigua, NY 14424

Dave F

Job Details: 06/10/2021

Right front burner not lighting everytime. Removed burner and readjusted it to get a good ground . Tested multiple times and tested good

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW04

Near Lima, NY 14485

Steve

Job Details: 06/10/2021

Replace door hinge with widened holes for adjustment and the door is now closing properly.

We serviced a

MAYTAG DRYER

Model LDG9306AAE

Near Fairport, NY 14450

Steve

Job Details: 06/10/2021

Replaced blower for loud bearing in blower. The dryer tests good

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFH4

Near Palmyra, NY 14522

Dave F

Job Details: 06/10/2021

Drain pump is seizing up . Hit drain pump and it started draining . Ordering drain pump ; ordrng 1 WPW10348269 (drain pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Manchester, NY 14504

Dave F

Job Details: 06/10/2021

"Frost build up in freezer . Customer spoke of ice dispenser door keeps opening . The frost could be caused by this letting the warm air in . Ordering pad for ice dispenser, UI and separator . ; rqstng P&A on 1 W11265135 (panel-ui) and 1 WPW10353552 (separator) and 1 WPW10353848 (pad)"

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Rochester, NY 14609

Evan

Job Details: 06/10/2021

Replacing control panel and ACU due to unit failing to respond to commands. Replaced control. Ran diagnostic test cycle. Unit tested good

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Rochester, NY 14609

Evan

Job Details: 06/10/2021

Customer stating unit will not tumble or dry discovered that motor is seized and will not move. Ordering motor and blower ; ordrng 1 279827 (MOTOR) and 1 WP694089 (BLOWER WHEEL )

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Avon, NY 14414

Steve

Job Details: 06/10/2021

Replaced gearcase for noisy bearing inside gearcase. The washer tests good

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH5

Near Marion, NY 14505

Dave F

Job Details: 06/10/2021

Replaced both adjusters on top rack . Rack is now working as expected

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Palmyra, NY 14522

Dave F

Job Details: 06/10/2021

Ice maker cycling but not calling for water . Jumped L and V water valve turned on and was working . Unit needs ice maker . Customer is going to think about repair . ; rqstng P&A on 1 W10882923 (icemaker)

We serviced a

WHIRLPOOL WASHER

Model WTW6200VW0

Near Phelps, NY 14532

Dave F

Job Details: 06/10/2021

Could not get basket out . Called EE tried different things I could not get it out . Put PB blaster in the bearing to help loosen it up for next trip; schdld next appmnt for 6/16 WED !

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Lyons, NY 14489

Dave F

Job Details: 06/10/2021

"Replaced gearcase for unit leaking past the tub seal .cam and belt for being covered in oil and slipping . If any more problems persists order suspension. Model and serial tag has fallen off ; used 1 WPW10006384 (BELT), and 1 W10721967 (CAM) from stock"

We serviced a

WHIRLPOOL OVEN

Model WFG525S0HZ1

Near Rochester, NY 14605

Evan

Job Details: 06/04/2021

Customer stating they can smell gas inside the oven while not in use. Unit had been tagged not to use by local gas company. Bubble tested fittings and connections at regulator unit is not leaking at regulator. Tested orifice connections for bake and broil inside oven. Unit was not leaking inside oven from either bake or broil orifice. Checked connections at upper burner bar. Could not find leak at burner bar. Tech cannot find leak at this time. Advised customer to contact local gas company and have them out for reinspection of unit

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Webster, NY 14580

Evan

Job Details: 06/04/2021

Customer is stating unit is not spinning correctly. In some cases unit will not spin out load correctly and will continue to display washing in display and never advance. In other cases unit will advance to final spin and will display 1 minute left in Display but will continue to spin for up to 15 mins. Checked for error codes. Unit was displaying code f3e1 for pressure system fault. Confirmed that pressure switch line didnt have any breaks or holes in line itself. Ordering control and pressure switch ; ordrng 1 W11316246 (PRESSURE SWITCH ) and 1 W11322903 (CONTROL )

We serviced a

MAYTAG MICROWAVE

Model MMV4207JZ0

Near Webster, NY 14580

Evan

Job Details: 06/04/2021

Customer is concerned that unit is not heating correctly compared to old unit. States that when heating certain items amount of time will need to be extended due to time being cold still. Checked unit for error codes. No codes present. Tested unit with cup of water and ran unit on 100% cool power for 1 minute. Tested unit this way multiple times. Unit is heating cup of water as it should. Advised customer unit is working as it should to correct issue technician suggested increasing time when heating items.

We serviced a

GE DRYER

Model GTD75ECPLDG

Near Rochester, NY 14611

Evan

Job Details: 06/04/2021

Replacing control due to unit failing to respond to commands. Replaced control and programmed. When testing unit unit began to produce noise. Discovered that unit needs bearing kit. Ordering bearing ; ordrng 1 WE3M33 (DRIVE ASSEMBLY )

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Rochester, NY 14615

Evan

Job Details: 06/04/2021

Customer stated unit was producing noise. Discovered that left side roller was seized. Replaced rollers. Tested unit. Unit tested good; used 1 349241T (ROLLER-SUPPORT 2PK) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC0

Near Rochester, NY 14616

Evan

Job Details: 06/04/2021

"Customer stated that initial was producing squealing noise while in high spin. Checked for error codes. No codes present. Ran diagnostic cycle unit completed cycle as it should. Ran unit on high spin in manual test mode could hear squealing noise customer referred to noise tech is heating multiple noises. Main noise is coming from motor other squealing is coming from transmission. Ordering motor and transmission ; ordrng 1 W11026785 (MOTOR ), dspstn on spec-tagged invntry: 1 W11423758 GEARCASE"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Rochester, NY 14626

James

Job Details: 06/04/2021

Q1 n. Q2 n. Q3 n. Replaced controls and freezer harness. Unit began cooling once powered on. Customer is to monitor defrost.

We serviced a

GE WASHER

Model GTW750CPLDG

Near Rochester, NY 14611

Evan

Job Details: 06/04/2021

Customer stated that unit was leaking water. Ran test cycle and discovered that drain is backing up into sink and overflowing this is causing leak. Advised customer to contact Plumber. Unit itself tested good

We serviced a

KITCHENAID 50#IM 18' FS

Model KUIC18NNXS0

Near Rochester, NY 14610

James

Job Details: 06/04/2021

Q1 n. Q2 n. Q3 n. Replaced heater grid and tested. Verified unit is cooling. Unit functions properly. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Ontario, NY 14519

James

Job Details: 06/04/2021

Q1 n. Q2 n. Q3 n. Unit not dispensing water. Removed filter and reinstalled. Flushed water line. Customer is to monitor. Recommend replacing piercing valve.

We serviced a

MAYTAG REFRIGERATOR

Model MFB2055YEM00

Near Ontario, NY 14519

James

Job Details: 06/04/2021

Q1 n. Q2 n. Q3 n. Replaced lh door and hinges. Installed nameplate. Freezer door is rusting. Customer going to contact warranty company.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Webster, NY 14580

James

Job Details: 06/04/2021

Q1 n. Q2 n. Q3 n. Unit was getting warm and making a grinding noise. Ff section at 45 deg on max setting. Damper chatters and runs continuously. Need damper ; ordrng 1 W11087463 (Damper)

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ0

Near Rochester, NY 14612

James

Job Details: 06/04/2021

"Q1 n. Q2 n. Q3 n. Light not powering on. Customer replaced bulb and it's not working. 120v to light socket. Power will not turn off to socket. ; ordrng 1 W11391714 (Cntrl) and 1 W10210871 (Holder), dspstn on spec-tagged invntry: 1 8206232A BULB"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHW1

Near Rochester, NY 14626

James

Job Details: 06/04/2021

Q1 n. Q2 n. Q3 n. Unit not draining. Found check valve stuck. Freed check valve and tested. Filled and drained unit twice.

Near Rochester, NY 14612

Dave L

Job Details: 06/04/2021

Picked up oven door.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBS0

Near Rochester, NY 14616

James

Job Details: 06/04/2021

Q1 n. Q2 n. Q3 n. Replaced pump and tested. Found no leaks.

We serviced a

FORD VAN

Model TRANSIT CONNECT

Near Rochester, NY 14610

Tanner

Job Details: 06/04/2021

Dropped off van

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2269FRZ06

Near Irondequoit, NY 14622

Dave L

Job Details: 06/04/2021

"Unit is running but not cooling. Low side pressures in deep vacuum. Ordering drier, evaporator and compressor. ; ordrng 1 W10507884 (Compressor) and 1 W10314606 (Evaporator)"

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958DEE00

Near Rochester, NY 14617

Dave L

Job Details: 06/04/2021

The ice make motor is getting 120vac but will not harvest. Harness testing ok through fuse. Ordering ice maker ; ordrng 1 W10884390 (Ice maker) and 1 Sh (Shipping)

We serviced a

WHIRLPOOL WASHER

Model WTW8500BC0

Near Webster, NY 14580

Tanner

Job Details: 06/04/2021

Q1 no Q2 no Q3 noComplaint of unit leaking. Everytime unit is used.Filled unit multiple times. Source of leak not obvious. Unable to locate source of leak. Scheduling 2nd opinion.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Avon, NY 14414

Steve

Job Details: 06/04/2021

Found no error codes. Customer complaint of leaking a lot of water. Tested in manual diagnostics and normal cycle. Could not find leak at all but the gearcase had marble sounds while agitating. Ordering gearcase. ; rqstng P&A on 1 W11454372 (Gearcase)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHW03

Near Irondequoit, NY 14609

Dave L

Job Details: 06/04/2021

Customer had to shut off water supply due to puddling near freezer door. Found loose water fitting at door hinge. Reconnected and tested water and ice. Customer to monitor for ice after 24 hours.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Fairport, NY 14450

Steve

Job Details: 06/04/2021

Found the fresh food section 55 degrees and evaporator frosted but not iced up. The freezer was 35 degrees. Thermistors tested good In Diagnostics. Ordering sealed system parts. ; ordrng 1 W11116006 (Ff evap) and 1 WPW10608485 (Freezer evap) and 1 W10276644 (Compressor) and 1 W11094466 (Three way valve) and 1 WPW10143759 (Dye drier)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW04

Near Lima, NY 14485

Steve

Job Details: 06/04/2021

"Replaced door. Top hinge is out of align,emu and top of door will not close. Ordering hinge. ; ordrng 1 WP2261963 (Hinge), dspstn on spec-tagged invntry: 1 W11178521 NAMEPLATE"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW0

Near Geneseo, NY 14454

Dave F

Job Details: 06/04/2021

Ordering door gasket for unit possibly leaking from there . Couldnt get unit to leak .; ordrng 1 WPW10524469 (gasket)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADB3

Near Pittsford, NY 14534

Dave F

Job Details: 06/04/2021

Replaced door gasket and tested unit in diagnostics unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Irondequoit, NY 14609

Dave L

Job Details: 06/04/2021

Installed door shins and hinge. Sealed cabinet to liner. Door sealing ok. Customer to monitor

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Macedon, NY 14502

Tanner

Job Details: 06/04/2021

Q1 no Q2 no Q3 noComplaint of start button not working. Put unit in diagnostic and LED turns on but does not respond to inputs. F2E1 stuck key stored. Replaced UI. Tested unit and unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Rochester, NY 14618

Dave F

Job Details: 06/04/2021

Ice maker has E2 motor error code . Tried to cycle unit in diagnostics would not cycle . Replaced ice maker and tested unit in diagnostics. Ice maker cycled . Temps in freezer were -2 and fresh food was 38 . Ice bin temp was 5 degrees . Unit is getting cold enough to cycle . Unit tested good ; dspstn on spec-tagged invntry: 1 W11294907 ICEMAKER

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Fairport, NY 14450

Steve

Job Details: 06/04/2021

Replaced hinge suppressor for broken suppressors.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Macedon, NY 14502

Tanner

Job Details: 06/04/2021

Q1 no Q2 nonQ3 noComplaint of garment stuck under agitator. No stored errors. Removed stuck garment. Ran autodiagnostic cycle and completed without issue. Reviewed use amd care for unit.

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW1

Near Rochester, NY 14618

Tanner

Job Details: 06/04/2021

"Q1 no Q2 no Q3 noComplaint of odor of gas since install. Entering laundry room odor is not present. Customer states no paint thinners, adhesives, refinishing chemicals used that may cause gas like odor. Ran unit and observed gas valve open when igniter is glowing hot. Combustion is immediate when gas valve opens. Flame is blue in color. No light yellow coloring indicating poor combustion. Unit venting properly. Venting runs right behins unit and vents dirctly outside. Ran unit for several minutes and did not smell odor of natural gas. Dryer located in small laundry room with little to no ventillation when door is closed. Odor of Combustion is present. Odor of Combustion is normal.SR7730866323"

We serviced a

MAYTAG DISHWASHER

Model MDB7959SHZ1

Near Fairport, NY 14450

Tanner

Job Details: 06/04/2021

Q1 no Q2 no Q3 noReplaced ACU and drain pump. Tested unit via autodiagnostic and unit tested good.; dspstn on spec-tagged invntry: 1 W11225084 CONTROL

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Rochester, NY 14613

Dave L

Job Details: 06/04/2021

Replaced evaporator fan and defrosted freezer. Unit testing ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB05

Near Rochester, NY 14610

Dave F

Job Details: 06/04/2021

Evap was frosted up . Got control into defrost most but heater not turning on . Bypassed the bi metal and heater turned on . Unit needs new bi metal harness . Defrosted unit . Ordering part ; rqstng P&A on 1 W11225843 (harns-wire)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Rochester, NY 14606

Dave L

Job Details: 06/04/2021

Customer concerned with dry performance. Checked heater in diagnostics. Heater checked ok. Customer using the 1 hour wash and not using rinse aid. Went over use and care with the customer to improve dry performance.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS3

Near Rochester, NY 14622

Tanner

Job Details: 06/04/2021

"Q1 no Q2 no Q3 noComplaint of no wash. Fills but never operates. Following stored errors:NoneAutodiagnostic cycle starts and fills. Motor never runs. Confirmed 120 VAC from ACU to motor. Replaced motor sump assembly. Tested unit and unit tested good. Rollers on bottom rack have failed. Upper clip and tines have failed.; rqstng P&A on 1 W10919676 (Dispenser guard) and 1 WPW10195417 (Rollers), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW2

Near Rochester, NY 14606

Tanner

Job Details: 06/04/2021

Q1 no Q2 no Q3 noReplaced motor sump. Tested unit via normal wash and unit tested good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Rochester, NY 14618

Dave F

Job Details: 06/04/2021

Frost around the freezer . Looks like moisture in freezer section . Went into diagnostics fans are working and unit is making ice . Ice maker door gaskets are sealing tight in fresh food section . Checked average temp for freezer and was 9 degrees which is good . Called techline SR 7730912397 video with techline showed frost build up. Techline said looks like door was left open . I dont think the door was left open and the door pulls shut and seals . I did have defrost set to basic changed to adaptive . Customer will monitor unit . Turned freezer down -2

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB00

Near Walworth, NY 14568

Steve

Job Details: 06/04/2021

Sr 7730913967; ordrng 1 LW11026427 (Fz door black)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near Fairport, NY 14450

Steve

Job Details: 06/04/2021

Replaced leds and found the harness in freezer has loose connections causing shorted lights. Ordering harness ; ordrng 1 W10871583 (Harness)

We serviced a

MAYTAG WASHER

Model MAV4057AWW

Near Rochester, NY 14624

Dave F

Job Details: 06/04/2021

"Unit needs new lid switch . Ordering lid switch ; ordrng 1 12001908 (lid switch), dspstn on spec-tagged invntry: 1 WP22003483 BELT"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Spencerport, NY 14559

Dave L

Job Details: 06/04/2021

Inlet hose leaks during drain. Found a crack in the hose. Ordering hose ; ordrng 1 W11036161 (Hose) and 1 W11036287 (Hose)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Macedon, NY 14502

Steve

Job Details: 06/04/2021

Ordering motor for stalling motor causing g poor wash. ; rqstng P&A on 1 W11087376 (Motor sump)

We serviced a

JENN AIR OVEN

Model JJW3830WP02

Near Brockport, NY 14420

Dave L

Job Details: 06/04/2021

Replaced noisy cooling fans. Replaced missing fan brackets from previous repair to properly fasten fans.

We serviced a

WHIRLPOOL DRYER

Model WED8300SW2

Near West Henrietta, NY 14586

Dave F

Job Details: 06/04/2021

Unit not running . Found thermal fuse was blown . Customers venting is plugged and dryer full of lint . Cleaned dryer and customer is going to clean the lint . Replaced fuse and tested unit . Tested good . ; used 1 WP3392519 (FUSE-THERMAL) from stock

We serviced a

WHIRLPOOL OVEN

Model WGG745S0FS

Near Brockport, NY 14420

Dave L

Job Details: 06/04/2021

Repaired glass on door.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Ontario, NY 14519

James

Job Details: 06/04/2021

Q1 n. Q2 n. Q3 n. Unit not dispensing water. Removed filter and reinstalled. Flushed water line. Customer is to monitor. Recommend replacing piercing valve.

We serviced a

KITCHENAID RANGE

Model KGRS303BSS0

Near Rochester, NY 14612

Evan

Job Details: 06/02/2021

Customer stated that unit was failing to ignite consistently. Upon inspection discovered that ignitor was causing issue. Replaced ignitor. Tested unit. Unit now lighting as it should. Unit tested good

We serviced a

AMANA REFRIGERATOR

Model ABB1921BRM01

Near Rochester, NY 14626

Evan

Job Details: 06/02/2021

Replacing jazz board due to control not allowing customer to adjust refrigerator temperature. Replaced control and programmed. Tested unit. Unit tested good ; used 1 WPW10503278 (ADC - JAZZ) from stock

We serviced a

MAYTAG DRYER

Model MGD6630HW1

Near Rochester, NY 14626

Evan

Job Details: 06/02/2021

Unit is experiencing same issue as before. Moisture sensor will not sense when clothing is wet. Called techline again SR: 7730783862. Technician and techline agent discovered that moisture sensor harness is giving small resistance reading when checking harness. Harness should not give reading per agent. Ordering moisture sensor harness ; ordrng 1 W10298258 (MOISTURE SENSOR HARNESS )

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Hilton, NY 14468

Evan

Job Details: 06/02/2021

Replacing door gasket due to original gasket failing to stay in channel of door. When opening door gasket would stay attached to frame of unit. Replaced gasket and heated gasket until it was properly formed. Could not replicate issue after doing so. Unit tested good