Service History 165 - Appliance Tec

We serviced a

KENMORE WASHER

Model 11027841600

Near Shortsville, NY 14548

Steve

Job Details: 08/09/2021

Found the drain hose inside cabinet was leaking.. ordering hose. ; ordrng 1 WPW10096921 (Hose) and 1 Sh15 (Shipping)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Macedon, NY 14502

Steve

Job Details: 08/09/2021

Replaced ui for no sound. The ui tested good. ; dspstn on spec-tagged invntry: 1 W11478526 PANEL- UI

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8989SHZ0

Near Pittsford, NY 14534

Steve

Job Details: 08/09/2021

"The dishwasher had been leaking on left side of dishwasher. Water stain on the floor. Tested dishwasher and could not recreate leak. Replaced gasket. Recommended customer to use hot water at sink prior to starting dishwasher abs use high temp wash for better performance. ; used 1 W11177741 (Gasket), and 1 Sh15 (Shipping) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655EW1

Near Rochester, NY 14618

Steve

Job Details: 08/09/2021

"Replaced dive hub for not spinning. The washer tested good; used 1 W10528947 (Hub), and 1 Sh15 (Shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FNAH01

Near Rochester, NY 14623

Steve

Job Details: 08/09/2021

Ordering freezer led for no light in freezer. Paid in full; ordrng 1 W11104452 (Freezer led) and 1 Sh15 (Shipping)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Fairport, NY 14450

Steve

Job Details: 08/09/2021

Found water in float switch tray. Found suds in machine on testing. Cleared water and tested. Recommended customer to use hot water at sink and use high temp wash to break down soap during wash and prevent over sudsing in the future.

We serviced a

WHIRLPOOL FREEZER

Model W11377193

Near Rochester, NY 14611

Dave F

Job Details: 08/09/2021

Door for freezer section taped closed on arrival. Removed tape and found freezer door was completely broken off the rails for the door/drawer. Found bail arm for ice maker was disconnected from mounting points so wasnt able to shut off causing everything to freeze solid and causing door to break. Ordering door. ; ordrng 1 W11435329 (Freezer door)

We serviced a

MAYTAG DISHWASHER

Model MDB8949SAM0

Near Rochester, NY 14607

Evan

Job Details: 08/09/2021

Replaced console due unit showing silver migration on cable causing UI to act erratic. Replaced part. Tested unit. Unit tested good

We serviced a

MAYTAG FREEZER

Model MFT2776FEZ00

Near Penfield, NY 14526

James

Job Details: 08/09/2021

"Wall LEDs flickering. Replaced led module and one ceiling led still not functioning. Need led harness; ordrng 1 W11239944 (Led 3), used 1 W10695459 (MODULE) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Penfield, NY 14526

James

Job Details: 08/09/2021

F5 error. Unit not locking. Replaced lid lock and tested. Ran calibration cycle. One year warranty on repair. ; used 1 W10810403 (LID LOCK ASSY) from stock

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Webster, NY 14580

James

Job Details: 08/09/2021

"Replaced gearcase, belt, and actuator. Ran diagnostics cycle successfully. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11239857 BELT , used 1 Wpw10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW97HEXL2

Near Honeoye Falls, NY 14472

Steve

Job Details: 08/09/2021

Replaced motor control board for no spin and communications errors. The washer tested good

We serviced a

MAYTAG WASHER

Model MHW3505FW0

Near Piffard, NY 14533

Steve

Job Details: 08/09/2021

Part was defective. Ordering another. ; ordrng 1 W10911040 (Ui)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Spencerport, NY 14559

Dave L

Job Details: 08/09/2021

"Door is broken at the hinge. Quoted customer for door. They will let us know when they want to proceed with the repair ; rqstng P&A on 1 LW10413519 (Right ff door), ordrng 1 Sh (Sh)"

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW4

Near Rochester, NY 14606

Dave L

Job Details: 08/09/2021

Customer is hearing a grinding noise sitting spin cycle. Found debris in impeller housing causing the noise. Removed and tested. Unit tested ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Rochester, NY 14613

Dave L

Job Details: 08/09/2021

Freezer was building ice under bin due to a plugged drain tube. Removed debris from tube and removed ice.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHVO

Near Rochester, NY 14615

Dave L

Job Details: 08/09/2021

Replaced broken upper rack adjusters ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Rochester, NY 14626

Dave L

Job Details: 08/09/2021

Unit would not run due to a stuck drain pump. Removed debris from pump. Unit tested ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rochester, NY 14626

Dave L

Job Details: 08/09/2021

Customer has noticed that loads are not cleaning well. Found shifter lever detached from camAssembly. Replaced the actuator. Tested and calibrated ok; used 1 Wpw10006355 (Actuator) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS00

Near Hilton, NY 14468

Dave L

Job Details: 08/09/2021

Replaced freezer door gasket that was not sealing. Removed frost from cabinet.

We serviced a

WHIRLPOOL WASHER

Model MHW3505FW1

Near Webster, NY 14580

James

Job Details: 08/09/2021

Ui unresponsive. Checked connection to ui and found corrosion on circuit board. Need ui. ; ordrng 1 W10911040 (Iml) and 1 Sh15

We serviced a

JENN AIR REFRIGERATOR

Model JFC2290REM00

Near Webster, NY 14580

James

Job Details: 08/09/2021

Door gaskets torn and food intermittent to freeze. Need gaskets and damper. ; ordrng 1 WPW10594329 (Damper) and 2 W10830046 (Seal)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW01

Near Rochester, NY 14619

Evan

Job Details: 08/09/2021

Replacing ice maker and ice bin due to ice bin cracking causing and ice maker failing to run a harvest cycle. Replaced ice maker and bin. Cycled unit. Unit tests good

We serviced a

GE RANGE

Model JGB635REKSS

Near Rochester, NY 14609

Evan

Job Details: 08/09/2021

"RF burner will not operate when actuating burner. All other burners spark. Also unit was dropped while being delivered. Ordering valve spark module, handle & knob ; ordrng 1 WB03X21227 (knob valve) and 1 WB13X24323 (ignition module) and 1 WB15X35073 (HANDLE ) and 1 WB18X31214 (harness burner box) and 1 WB28K10578 (round valve burner 1)"

We serviced a

KITCHENAID COOKTOP

Model KFGU766VSS04

Near Webster, NY 14580

Evan

Job Details: 08/09/2021

Replacing cooktop due to unit continually beeping while unit is not operating. Replaced cooktop assembly. Unit tested good

We serviced a

ROPER OVEN

Model FES330KQ

Near Brighton, NY 14610

Evan

Job Details: 08/09/2021

Customer stated that unit is showing f3e1 code for temperature sensor testing open. Cleared code and took resistance reading of sensor. Took readings at different temperatures all readings were within range. Ran preheat to 350 unit heated as it should. Customer to monitor if issue persists control will need to be replaced.

We serviced a

KENMORE DRYER

Model 11061082000

Near Rochester, NY 14618

Evan

Job Details: 08/09/2021

Customer stated unit was producing burning smell. Discovered that cabinet was full of lint and lint was coated on heating element. Also unit was squealing while in use. Replaced rollers and pulley and cleaned cabinet. Unit tested good ; used 1 4392067 (REPAIR KIT) from stock

We serviced a

WHIRLPOOL RANGE

Model WEG515S0FS2

Near Rochester, NY 14618

Evan

Job Details: 08/09/2021

Customer stated that unit was producing gas smell while not in use. Unit had been redtagged by local gas company for leak. Discovered leak was coming from regulator. Ordering regulator ; ordrng 1 W10898290 (valve-gas)

We serviced a

WHIRLPOOL WASHER

Model n/a

Near Rochester, NY 14623

Tanner

Job Details: 08/09/2021

"Complaint of bellow gasket stain. Gave instructions on how to clean. If no result customer considering replacing. Quote good for 30 days.; ordrng 1 WPW10111435 (Bellow), used 1 SH15 (STANDARD S/H) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rochester, NY 14619

Tanner

Job Details: 08/09/2021

Unit has additional 1 year warranty through RAC.Complaint of F5E3 error. Cant operate machine. Following stored errors:F5E3F5E2F5E1Attempt to lock lid in diagnostic. Lid does lock then F5E3 error flashes and display turns off. Lid lock returning improper value to ACU causing unit to glitch. Installed new lid lock. When closing cabinet lid lock assembly broke from bezel. Bezel broken on both sides and lid lock cannot be fastened to bezel. Ordering new bezel and fasteners.; ordrng 1 W11237158 (Bezel) and 2 WPW10273971 (Bezel screw)s

We serviced a

WHIRLPOOL DRYER

Model WED8300SW2

Near Rochester, NY 14613

Tanner

Job Details: 08/09/2021

"Complaint of no tumble. Opened cabinet and found idler pulley worn through. Pulley likely slipping on belt. Repaired belt, pulley, rollers with dryer repair kit. Durimg course of repair forced idley pulley onto idley bracket and pulley still not spinning properly. Idley bracket support is bent causing idler pulley not to spin properly. Warramty idler pulley to customer due to damage to new one during repair. Replace in Tandem with new idler bracket.; ordrng 1 W10837240 (Idler bracket) and 1 279640 (Idler pulley), dspstn on spec-tagged invntry: 1 661570V BELT , used 1 SH15 (STANDARD S/H), and 1 4392067 (REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Irondequoit, NY 14617

Tanner

Job Details: 08/09/2021

Complaimt of no operation. Unit was plugged into power strip connected to extension cord. Multiple appliances on circuit. Customer advised unit needs grounded polarized outlet to function. Power cord attached to machine has had ground prong removed. Orderimg power cord and will return with ACU. No warranty on work performed unless unit has proper power supply.; ordrng 1 W10877409 (Power cord)

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Webster, NY 14580

Tanner

Job Details: 08/09/2021

Complaint of no/poor spin. Complaint of damage to garmemts.Following stored errors:F0E5 off balance load.Ran autodiagnostic and during spin basket slipping on drive hub is heard. Replaced drive hub. Inspected splines on drive shaft and inspected good. No oil from gearcase present. Tested unit via autodiagnostic and unit tested good.; dspstn on spec-tagged invntry: 1 W10528947 HUB

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Walworth, NY 14568

Tanner

Job Details: 08/09/2021

"Complaint of unit leaking. Observed unit run from several minuts and water eventually started pooling in back right side. Leak consistent with leaking element. Ordering new element and hardware.; ordrng 1 W11537778 (Element) and 2 W11538351 (Element nut)s, dspstn on spec-tagged invntry: 1 W11416362 PUMP & MOTOR"

We serviced a

MAYTAG REFRIGERATOR

Model WPW10287601

Near Rochester, NY 14623

Dave F

Job Details: 08/09/2021

Red light on unit indicating a door is not closed so ice maker will not work. In diagnostics tested fresh food door switches those working properly. Tested freezer door switch and is not working properly. Also found gasket for ice maker was torn. Ordering freezer door switch and ice maker gasket. ; ordrng 1 W11445850 (Freezer door switch) and 1 WPW10287601 (seal)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Lima, NY 14485

Dave F

Job Details: 08/09/2021

"Loud noise coming from washing machine. Checked for error codes, no error codes. Ran auto diagnostics, all functions working properly but belt squeaking when starting spin cycle. Control is good. Replaced belt. Ran auto diagnostics a second time. During agitation the agitator did not spin. Checked agitator and the agitator and shaft to gearcase was easily removed. Ordering gearcase W11454741. ; ordrng 1 W11454741 (Gearcase assembly), used 1 WPW10006384 (BELT) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Avon, NY 14414

Dave F

Job Details: 08/09/2021

Replaced lid on washing machine. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED25TQXGN00

Near Rochester, NY 14606

Tanner

Job Details: 08/04/2021

"Complaint of no cool.Plugged in unit and compressor circuit draws 16 amps but never starts. Measurd resistance windings at 2.5 ohms, 3.5ohms and 6 ohms. This is a valid reading. Start device has a rattle to it. Shorting relay causing the amperage draw. Needs new start device. Customer advised unit cannot be fully diagnosed till start device is installd and compressor and frost pattern can be evaluated."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBW00

Near Geneseo, NY 14454

Steve

Job Details: 08/04/2021

Customer stated the refrigerator reached 50 degrees on Monday but then started working over the past couple of days. Restarted the refrigerator and found the start device was failing. Ordering start device. ; ordrng 1 W10873801 (Start device)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Dansville, NY 14437

Dave F

Job Details: 08/04/2021

Replaced left hand door for liner being sunk in and not hitting door switch . Tested ice and water dispenser tested good

We serviced a

WHIRLPOOL DRYER

Model WED4900XW0

Near Livonia, NY 14487

Dave F

Job Details: 08/04/2021

Replaced element for not turning off . Tested unit in air fluff element is not turning on not . Unit tested good .

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near Rochester, NY 14606

Tanner

Job Details: 08/04/2021

Replaced UI. Tested via encoder test and unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Farmington, NY 14425

Dave F

Job Details: 08/04/2021

"Evaporator fan motor not running has powering going to it but fan is not working . DC power shorting the lights and ice maker . Defrosted unit and replaced Evap fan with W11033163 . Unit calls for fan part W11087438 if problem persists order that part . Put defrost thermistor is correct location foil taped and zip tied . Cycled ice maker tested good . Ran test 4 3 way valve is working . Unit tested good .; dspstn on spec-tagged invntry: 1 W10695459 MODULE , used 1 W11033168 (HARNESS) from stock"

We serviced a

GE WASHER

Model GTW490ACJ5WS

Near Spencerport, NY 14559

Dave L

Job Details: 08/04/2021

Replaced broken lid lock unit tested ok; rqstng P&A on 1 WH22X32357

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Irondequoit, NY 14617

James

Job Details: 08/04/2021

Replaced gearcase and ran calibration. Ran auto test cycle and unit functions properly.

We serviced a

KENMORE WASHER

Model 110.22352511

Near Rochester, NY 14604

James

Job Details: 08/04/2021

Customer said he's busy and will call to reschedule ; dspstn on spec-tagged invntry: 1 W11307244 LATCH

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258FEZ01

Near Walworth, NY 14568

James

Job Details: 08/04/2021

Replaced damper motor and tested. Unit no longer making ticking noise. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Marion, NY 14505

James

Job Details: 08/04/2021

Replaced mullion and icemaker. Icemaker cycled on its own. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Williamson, NY 14589

James

Job Details: 08/04/2021

Customer was shipped the new door. Replaced door and inspected. Icemaker cycles once turned on. Tested and found no leaks.

We serviced a

MAYTAG OVEN

Model MGR6600FB1

Near Sodus, NY 14551

James

Job Details: 08/04/2021

Right side burners either not igniting or too low. Cleaned burner heads and adjusted valve. Cooktop functions properly. Oven under baking. Calibrated oven and tested several cycles. Unit averages 350. Unit functions properly.

We serviced a

AMANA DISHWASHER

Model ADB1400AGS1

Near Sodus, NY 14551

James

Job Details: 08/04/2021

Complaint of unit not drying. No error codes. 121v to element. Infinite resistance through element. Need element. ; ordrng 1 W10518394 (Heater)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HBS02

Near Lima, NY 14485

Steve

Job Details: 08/04/2021

Tested temps in fresh food section and the temps are within range. The refrigerator tests good

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW0

Near Avon, NY 14414

Steve

Job Details: 08/04/2021

"Replaced lid latch for not unlocking and throwing error code. After testing washer found the motor and shifter are making loud clicking noises in agitation. Ordering motor, rotor and shifter. ; rqstng P&A on 1 W10754161 (Rotor) and 1 W10754448 (Shifter) and 1 W10754158 (Stator), dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY"

We serviced a

CROSLEY WASHER

Model CAW42114GW2

Near Caledonia, NY 14423

Steve

Job Details: 08/04/2021

Found the shifter had come off of the cam to shift into agitation. Replaced shifter. The washer tests good. ; used 1 WPW10006355 (Actuator) from stock

We serviced a

AMANA REFRIGERATOR

Model A8TXNWFBB00

Near Scottsville, NY 14546

Steve

Job Details: 08/04/2021

Dropped off crisper

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW

Near Rochester, NY 14623

Steve

Job Details: 08/04/2021

"The washer is in an empty apartment. Maintenance stated the washer was leaking . The door lock had failed on testing. Replaced door lock and tested . Filled washer multiple times and agitated. Found no evidence of leaking. The washer filled, agitated and drained as expected. ; used 1 W11307244 (Latch) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Rochester, NY 14623

Steve

Job Details: 08/04/2021

Found washer stuck in drain cycle. F3e3 and f8e1 errors. It will not reset. Ordering control. ; rqstng P&A on 1 W11481108 (Control)

We serviced a

WHIRLPOOL OVEN

Model WFE505W0HW0

Near Rochester, NY 14623

Steve

Job Details: 08/04/2021

Replaced outer glass for broken glass. The door tests good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1821TFA

Near Fairport, NY 14450

Steve

Job Details: 08/04/2021

Reordered parts ; saved tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Victor, NY 14564

Steve

Job Details: 08/04/2021

Tightened door handles for loose screws. The handles test good.

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Phelps, NY 14532

Evan

Job Details: 08/04/2021

Customer stated that unit is leaking from door. Discovered that door bellow had large tear in it causing issue. Replaced bellow and tested unit. Unit tested good

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Newark, NY 14513

Evan

Job Details: 08/04/2021

"Replacing all parts listed due to dispenser not working properly , door bellow for leaking and control for acting erratic and not responding to commands replaced all parts listed. Ran diagnostic cycle. Ran drain and spin to confirm function outside of test mode. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Newark, NY 14513

Evan

Job Details: 08/04/2021

Replacing water valve due to cold valve being stuck on and filling while not in use. Replaced water valve. Tested unit. Unit tested good

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS01

Near Newark, NY 14513

Evan

Job Details: 08/04/2021

Replacing console due to unit acting erratic and restarting preheat once unit has reach desired temp. Replaced console. Ran preheat to 350. Unit tested good

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Rochester, NY 14618

Evan

Job Details: 08/04/2021

Replacing timer due to unit timer failing to advance. Replaced timer. Tested unit. Unit tested good

We serviced a

WHIRLPOOL OVEN

Model WOS51ES4ES

Near Penfield, NY 14526

Evan

Job Details: 08/04/2021

Called customer when in route to home no response left voicemail. Arrived at home no answer at door. Attempted to have office contact customer. Spoke with daughter of customer. Still no answer at door when tying again. Rescheduling for next week. Requesting PM apt ; schdld next appmnt for 8/10 TUE 12-3

We serviced a

MAYTAG DRYER

Model MGD5700TQ0

Near Rochester, NY 14610

Evan

Job Details: 08/04/2021

"Customer stated that unit would not heat. Discovered that gas coils are causing issue. Unit will light initially during first few mins of cycle but never is able to relight after the initial heat up. Replaced coils. Tested unit. Unit tested good. Advised customer that if they are experiencing long dry times are repair. Vent will need to be cleaned or replaced. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL , used 1 279834 (Coils), 1 S&H, and 1 341241 (Belt) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Webster, NY 14580

James

Job Details: 08/04/2021

"Replaced door gaskets, evap cover and main control. Powered unit on and tested."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS006

Near Fairport, NY 14450

Dave F

Job Details: 08/04/2021

Found the fresh food evap was frosted up . Found the drain tube as back of machine plugged . Removed tube and cleaned drain tube is clear now . Defrosted evap found the evap thermistor was not in the correct location according to service pointer . Moved thermistor foiled taped and zip tied in spot . Changed defrost mode to basic from adaptive. Ran test 4 3 way valve is working . Unit all fans are working . Unit tested good . If problem persists order WPW10277799; used 1 WPW10383615 (THERMISTER-FREEZER) from stock

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Perinton, NY 14450

Dave F

Job Details: 08/04/2021

Dry not advancing in timed dry . Ordering timer WPW10185992; ordrng 1 WPW10185992 (timer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Ontario, NY 14519

Dave F

Job Details: 08/04/2021

"Unit not dispensing water or ice . Found the door switch on the left is not being pushed in . Door liner is sunk in unit needs new door . Ordering door W11435353; rqstng P&A on 1 W11435353 (Left hand fresh food door ( direct ship to customer )), states that autho needed"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Webster, NY 14580

Dave F

Job Details: 08/04/2021

Unit not getting power found the breaker was off . Found the outlet to the dryer was loose . Turned breaker on tested unit . Unit tested good . Customer will get electrician to look at outlet .

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS2

Near Webster, NY 14580

Dave F

Job Details: 08/04/2021

Replaced extension on ice maker bail arm . Cycled ice maker . Called for water and tested good .

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25INWH02

Near Rochester, NY 14610

Dave F

Job Details: 08/04/2021

Replaced auger motor and tested . Tested good .

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Rochester, NY 14620

Tanner

Job Details: 08/04/2021

"Complaint of incomplete cycles. Will drain on drain when manually requested. Following stored errors:F9E1 long drain.Ran autodiagnostic cycle and drain pump runs. Water fill is adequate. Diagnostic cycle cancels at step 7, drain. Discovered drain line kinked bending around cabinetry. Pulled slack on line. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 W11497943 MOTOR-DRAIN"

We serviced a

WHIRLPOOL WASHER

Model LSQ7030LQ0

Near Rochester, NY 14618

Tanner

Job Details: 08/04/2021

Complaint of no drain/operation. Confirmed 120 VAC from outlet. Door switch visibly failed. Jumped door switch with copper wire and able to achieve drain and spin. Replaced door switch. Tested unit and unit tested good. Original quote to customer included a timer. When testing the unit a humming noise was heard from timer when unit in drain and spin. This noise may have been due to worn cams in timer but has since ceased after replacing door switch. Noise may have been due to poor connection from jumper wire causing timer motor to skip. If timer fails in within 90 days waiver service call. Preorder timer. ; dspstn on spec-tagged invntry: 1 3949247V SWITCH-LID

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Webster, NY 14580

Tanner

Job Details: 08/04/2021

"Complaint of machine shaking and walking. Started a few months ago. Every load no matter what is washed.Following stored errors:F0E2 oversuds.F7E7 unable to reach target rpmRan autodiagnostic and completed. Belt is making creaking noise. A slipping belt can cause off balance load and F7E7 error. Replaced belt. Tested unit with load of towels in high spin. Unit shakes violently. Dissasembled unit. Discovered wash basket has been bored out by drive shaft. Basket slipping on drive shaft causing violentlt shaking. Splines on drive shaft imperfct causing them to wear out wash basket. Ordering new wash basket, gearcase, drive hub, splutch assembly. ; ordrng 1 W10721967 (Splutch kit) and 1 W11454734 (Gearcase) and 1 W10752719 (Wash basket) and 1 W10528947 (Drive hub), used 1 WPW10006384 (BELT) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Webster, NY 14580

Tanner

Job Details: 08/04/2021

"Complaint of no wash. Ran autodiagnostic and unit spins basket during agitation. Inspected shifter and found shifter has failed. Also found oil on lower drive components. Stress put on gearcase due to improper shift operation. Replaced shifter so customer can use machine in interim. Ordering new gearcase and cam.; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Splutch kit) and 1 W10528947 (Drive hub), used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Rochester, NY 14609

Tanner

Job Details: 08/04/2021

Q1 no Q2 no Q3 noComplaint of no operation. Start unit and motor hum is heard but no tumble. Bad run winding replaced motor. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 279827 MOTOR

We serviced a

KENMORE WASHER

Model 110.15962401

Near Rochester, NY 14609

Tanner

Job Details: 08/04/2021

Installed new timer. New timer blows breaker on first use. Reset breaker and rewound timer. Timer no longer creates spin. Bad timer out of the box.stem for knob to attach to also broken. ; schdld next appmnt for 8/6 FRI PM

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Rochester, NY 14626

Dave L

Job Details: 08/04/2021

"Found unit unplugged and locked. Unable to actuate door lock. Put unit into diagnostics. Unit will not shift agitate or spin. The unit has been overloaded often causing the pump hose underneath to flatten out and leak. Water has been leaking onto rotor, stator , and shift coil. Harness has corroded and no longer connected to stator. Quoted for lid lock motor parts and harness. Customer is going to replace due to cost."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Rochester, NY 14626

Dave L

Job Details: 08/04/2021

"Sr7732420490 installed user interface. Load and go button brings up audio settings and wireless connect button brings up clean washer cycle. Documented with techline as this is the second bad UI. Reordering per recline ; ordrng 1 W11478523 (UI), dspstn on spec-tagged invntry: 1 W11478523 PANEL- UI"

We serviced a

WHIRLPOOL FREEZER

Model WRS571CIHZ02

Near Rochester, NY 14626

Dave L

Job Details: 08/04/2021

Replaced hinge parts due to door not shutting. Unit tested ok

We serviced a

WHIRLPOOL WASHER

Model WTW5600XW3

Near Irondequoit, NY 14617

Dave L

Job Details: 08/04/2021

"Unit will not spin clothes dry due to a worn drive hub. Replaced hub. Tested and calibrated. ; used 1 W10528947, and 1 Sh (Shipping) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW

Near Rochester, NY 14609

Dave L

Job Details: 08/04/2021

Unit will not power on. 120vac to unit. Verified all fuses and switches were operating. Suspecting loose connection somewhere. Unit began functioning when reassembled. Customer to monitor. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL

We serviced a

MAYTAG MICROWAVE

Model n/a

Near Rochester, NY 14609

Dave L

Job Details: 08/04/2021

Microwave was sparking to cooking rack. Removed rack to eliminate the extra load. Unit tests fine

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14611

Dave L

Job Details: 08/04/2021

Unit washing and rinsing poorly due to the actuator not changing position. Replaced actuator. Calibrated and tested ok. ; used 1 Wpw10006355 (Actuator) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFE04

Near Rochester, NY 14624

Dave L

Job Details: 08/04/2021

"Unit will not cool due to a locked compressor. Quoted for compressor. Customer willLet us know if they want to go through with the repair soon. ; rqstng P&A on 1 W11209866 (Compressor), ordrng 1 W11504415, rqstng P&A on 1 W10895738 (7.5-6) and 1 W10896689 (5-4), ordrng 1 W11401386 (6-2)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HBS02

Near Lima, NY 14485

Steve

Job Details: 08/02/2021

Found the freezer had not defrosted causing warm temps in fresh food section. The heater wire connection was not connected. Removed frost and reattached heater connection.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Farmington, NY 14425

Steve

Job Details: 08/02/2021

Found ice maker not calling for water. Ordering ice maker ; ordrng 1 W10884390 (Ice maker) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Victor, NY 14564

Steve

Job Details: 08/02/2021

"Sr# 7731391727F0e9 out of balance pause , f0e5out of balance, f3e3 53k ohms at room temp and tests good at thermistor on water valve. Found out of balance load error codes in diagnostic that was causing unit to pause and stop washing . Customer had some leaking. Tested washer in normal load and the washer did not leak. The water may have splashed over the top when the washer had out of balance load. Called tech line to verify"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Irondequoit, NY 14609

Evan

Job Details: 08/02/2021

Customer stated that unit stopped during cycle did not spin out correctly and would not drain water. Removed water and attempted to test unit. Control will not respond to commands cannot get unit into diagnostic and cannot test components. Control will need to be replaced to correct issue. Quoted customer to replace control. Customer does not want to proceed at this time. Collecting service call fee

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW0

Near Spencerport, NY 14559

Dave L

Job Details: 08/02/2021

Customer is seeing an intermittent water level sensor error. Unit three error while trying to run diagnostics. Pressure switch has been replaced. Hose was ok. Suspecting harness issue. Quoted for harness W10685627. Unit had significant suds. Customer is going to clear suds with clean washer cycle and go from there

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ

Near Brockport, NY 14420

Dave L

Job Details: 08/02/2021

Dual valve is leaking into ice maker mold ordering valve ; rqstng P&A on 1 W11194380 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB119WFBM01

Near Rochester, NY 14626

James

Job Details: 08/02/2021

Unit displayed dashed lines in ui now functioning after power was reset. Customer opted to purchase control. ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFE01

Near Rochester, NY 14604

James

Job Details: 08/02/2021

"Unit not cooling in fresh food section. Frost along freezer ceiling and in evap fan. Removed evap cover and there was no frost pattern. Let unit run with fan disconnected frost pattern developed. Replaced thermistor. Customer is to monitor. ; used 1 WPW10383615 (Thermistor), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FNAH00

Near Rochester, NY 14618

James

Job Details: 08/02/2021

Drain frozen. This model doesn't have a drain tube update Defrosted drain tube and checked pan. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN

We serviced a

JENN AIR OVEN

Model JGRP430WP01

Near Webster, NY 14580

Evan

Job Details: 08/02/2021

Customer stated that after initial preheat unit would not relight to heat unit. Discovered that bake electrode was charred at tip of electrode. Cleaned electrode with sandpaper and reassembled burner assembly. Tested unit by running a preheat to 350. Once unit reached 350. Opened and closed door to test bake electrode to confirm it was relighting as it should. Observed unit relight itself multiple times. Unit maintaining temperature now as it should. If issue persists replace bake electrode. Part # is listed below. Collecting service call fee for now. Quote for repair if issue persists...Bake electrode $26.00 S&H $15.00Labor $76.40

We serviced a

WHIRLPOOL MICROWAVE

Model WML75011HN0

Near Victor, NY 14564

Steve

Job Details: 08/02/2021

Replaced board with same result. The control is getting power but the ui and touchpad are not responding. The customer is going to replace.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Hilton, NY 14468

Dave L

Job Details: 08/02/2021

Replaced dispenser due to leak and acu with bellows due to abrasion. Customer to monitor