Service History 163 - Appliance Tec

We serviced a

WHIRLPOOL WASHER

Model F9

Near Bloomfield, NY 14469

Dave F

Job Details: 08/25/2021

"F7E1 basket speed fault. Ran unit in auto diagnostics, did not agitate. Looked underneath unit and found belt not around cam pulley and had been badly worn. Replaced belt. Calibrated unit. Tested unit in diagnostics. Unit tested good. ; used 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Churchville, NY 14428

Steve

Job Details: 08/25/2021

Found no or low charge. Compressor running with no frost to evaporator at all. Ordering sealed system parts. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 W10913906 (Process tubes) and 1 WPW10143759 (Drier) and 1 876765 (Tubes) and 1 W11506619 (Coupler) and 1 W11506621 (Coupler) and 1 W10896677 (Coupler) and 1 W10896678 (Couplers) and 1 W10895716 (Coupler) and 1 W10896689 (Coupler) and 1 W11504415 (Coupler) and 1 W10897195 (Coupler)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Caledonia, NY 14423

Steve

Job Details: 08/25/2021

Found the on off switch upon the bottom of the ice maker was in the off position. Turned it on and customer is going to put. Piece of tape over it so the ice can not turn ice maker off.

We serviced a

WHIRLPOOL DRYER

Model WGD8000BW0

Near Avon, NY 14414

Steve

Job Details: 08/25/2021

Replaced rollers and idler pulley for squealing. The dryer tests good. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SW

Near Brockport, NY 14420

Dave L

Job Details: 08/25/2021

Sr7731585670Freezer mullion is bowed in in the center preventing the door from sealing. Documented with techline.deemed unrepairable whirlpool with co tact the customer for resolution.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Hilton, NY 14468

Dave L

Job Details: 08/25/2021

Replaced broken strike. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14608

Evan

Job Details: 08/25/2021

"Customer stated that unit would not spin. Found code f7e5 stored for basket speed fault. Replaced actuator for this issue. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W10528947 HUB , used 1 W10913953 (Actuator), and 1 S&H from stock"

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Webster, NY 14580

Evan

Job Details: 08/25/2021

"Customer stated door seal was damaged. Took off old seal and glue, replaced door seal on unit. Unit now working properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Irondequoit, NY 14609

Evan

Job Details: 08/25/2021

Customer stated that unit is producing noise while door is opening and closing and also kick panel is coming off. Discovered that spring was getting caught on insulation causing noise and kick panel was not positioned properly. Adjusted insulation so that it would not make contact with spring. Installed kick panel correctly. Unit tested good

We serviced a

WHIRLPOOL COOKTOP

Model WFE505W0JZ0

Near Rochester, NY 14621

Evan

Job Details: 08/25/2021

Customer was complaining unit would not heat. Checked for power at terminal block. Unit was not getting full power causing it not to function properly. Technician advised customer to get electrician to come out and look at breaker box.

We serviced a

KITCHENAID COOKTOP

Model ??

Near East Rochester, NY 14445

Evan

Job Details: 08/25/2021

"Customer stated unit was not working on bake and would smell gas. Diagnosed unit and found igniter is starting to go out. Replaced ignitor and tested unit, now working properly.; used 1 12400035 (Ignitor) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near East Rochester, NY 14445

Evan

Job Details: 08/25/2021

Called customer to inform them tech was in route to home. Customer stated that since last visit unit has been functioning as it should and have not received error message since last visit. Customer does not want service at this time. If issue was to persist please send tech with valve for return visit. (W11316256) Valve

We serviced a

GE STACKED LAUNDRY

Model GUD27ESSM0WW

Near Rochester, NY 14618

Evan

Job Details: 08/25/2021

Customer complaint was washer was not draining correctly. Put unit into a diagnostics and tested pump. Pump tested good after further diagnosing found that lid lock is malfunctioning and not engaging causing pump not to run. Ordering and replacing lid lock. ; ordrng 1 WH44X10288 (Lid lock)

We serviced a

MAYTAG DISHWASHER

Model MDB7749SAM0

Near Rochester, NY 14618

Evan

Job Details: 08/25/2021

Customer stated that console that was previously replaced was coming detached from door. Discovered that inner handle on console had broken causing issue. Replaced handle. Tested door. Unit tested good ; used 1 S&H from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW01

Near Rochester, NY 14619

Evan

Job Details: 08/25/2021

"Found ice maker was installed crooked causing water to leak. Aligned ice maker correctly and tested it, ice maker no longer leaking. While adjusting ice maker noticed door switch on freezer side was broken, will be replacing it so refrigerator functions properly; ordrng 1 W11396033 (Door switch)"

We serviced a

MAYTAG WASHER

Model MHW7100DW0

Near Irondequoit, NY 14617

James

Job Details: 08/25/2021

Ui dead. Control led lit Steady. Replaced ui with a used one and ui still not functioning. Suspect control is causing ui issues. Need ui and control. ; ordrng 1 W11029154 (Control) and 1 W10748424 (Ui) and 1 Sh15

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS27CXMS2

Near Webster, NY 14580

James

Job Details: 08/23/2021

Replaced fan. Could not get fan to run in diagnostics. Fan runs intermittent. Fan ruined control. Need part. ; ordrng 1 WPW10267646 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Fairport, NY 14450

Dave F

Job Details: 08/23/2021

"Unit not cooling . Replaced compressor , evaporator, UV drier . Vacuumed unit down past 500 microns . Recharged . Unit tested good . ; dspstn on spec-tagged invntry: 1 W11504434 COUPLER BR 6X2 2 W11506619 COUPLER , 1 W11506621 COUPLER BR 6 , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Irondequoit, NY 14609

James

Job Details: 08/23/2021

Unit loud in spin cycle due to worn gearcase. Replaced gearcase and tested. ; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EWH01

Near Rochester, NY 14609

James

Job Details: 08/23/2021

Lh door sticks and doesn't self close. Applied silicone to mullion and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR

We serviced a

GE RANGE

Model JGB635REKSS

Near Rochester, NY 14609

Evan

Job Details: 08/23/2021

Rescheduling for 8/26 due to customer conflict ; schdld next appmnt for 8/26 THU 3-6

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Rochester, NY 14622

Evan

Job Details: 08/23/2021

Customer stated that UI was unresponsive. Reset the control and put unit into diagnostic mode. No error codes were present. Ran test cycle to confirm function. Unit tested good ; dspstn on spec-tagged invntry: 1 W11322903 CNTRL- ELEC

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Penfield, NY 14526

James

Job Details: 08/23/2021

Freezer led not functioning. Replaced led and light turned on. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW2

Near Webster, NY 14580

James

Job Details: 08/23/2021

Unit making grinding noise during agitation. Found piece of plastic got under washer and was rubbing on motor pulley. Removed plastic and tested. Unit functions properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Brighton, NY 14610

Evan

Job Details: 08/23/2021

Customer stated that unit is not cleaning properly. Discovered that unit has error code 4-3 stored for wash motor failure. Replaced wash motor. Ran diagnostic cycle. Unit tested good WYHUXYHAPL1; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESS1

Near Pittsford, NY 14534

Evan

Job Details: 08/23/2021

Replacing user interface due to original user interface not responding to commands. Replaced interface. Tested unit unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Fairport, NY 14450

Dave F

Job Details: 08/23/2021

Replaced control and sump on unit. Ran auto diagnostics. Everything working as expected. Heater is working. Unit tested good

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRM01

Near Penfield, NY 14526

Dave F

Job Details: 08/23/2021

Door open alarm keeps going off. Found freezer door switch not being contacted by the door. Liner of door is sunken in. Adjusted door to make contact with switch. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS25XVBL1

Near Penfield, NY 14526

Dave F

Job Details: 08/23/2021

Unit not cooling either section. Unplugged unit for 30 seconds. Plugged in unit. UI screen had diagonal lines going through it and buttons on upper left of UI would only open and close ice dispensing door. Needs main control board. Ordering control. ; ordrng 1 WPW10310240 (cntrl-elec)

We serviced a

KITCHENAID OVEN

Model KFGC500JPA01

Near Webster, NY 14580

Dave F

Job Details: 08/23/2021

Spoke with techline. No response from engineering yet. Spoke with customer. Let them know if I havent heard from techline in a couple of days I will reach out. ; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model n/a

Near West Henrietta, NY 14586

Dave F

Job Details: 08/23/2021

Spoke with customer. Unit is GE. advised we do not service GE appliances.

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW1

Near West Henrietta, NY 14586

Dave F

Job Details: 08/23/2021

"Unit not shifting in auto diagnostics. Looked under machine and found wire to actuator was broken. Replaced actuator. Calibrated unit. Tested unit in auto diagnostics, unit tested good. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Irondequoit, NY 14609

Dave L

Job Details: 08/23/2021

Found both compartment 5 degrees too warm. Thermistors testing in range. Found freezer evaporator was frosted over. This was causing warmer than normal temps in the fresh food section. Suspecting an event of excess air infiltration was too much for defrost to overcome. Removed frost from freezer evaporator and power cycled unit. Customer to monitor

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14621

Dave L

Job Details: 08/23/2021

Unit was not heating due to an open thermal cut off. Replaced t stay and cut off. Unit was not currently installed for testing. ; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Rochester, NY 14621

Dave L

Job Details: 08/23/2021

Replaced actuator that was not engaging cam. Unit tested ok; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Rochester, NY 14623

Dave L

Job Details: 08/23/2021

Found leak on suction line fitting. Was unable to get new fittings to seal properly. Ordering compressor and mounting kit. ; ordrng 1 WPW10507886 (Compressor) and 1 482801 (Mounting kit) and 2 W10896690 (8mm)s and 1 W10895738 (7.5x6) and 1 W10895716 (8.5-6)

We serviced a

MAYTAG DRYER

Model MGDC465HW

Near Spencerport, NY 14559

Dave L

Job Details: 08/23/2021

Customer concerned with knocking noise. Disassembled dryer and adjusted rollers and idler. Noise went away. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Brockport, NY 14420

Dave L

Job Details: 08/23/2021

Replaced console and control due to communication error. Unit tested ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Penfield, NY 14580

James

Job Details: 08/23/2021

Door panel dented in conrner. ; ordrng 1 W11416371 (Panel)

We serviced a

MAYTAG DRYER

Model MGD3500FW0

Near Webster, NY 14580

James

Job Details: 08/23/2021

Screeching sound during cycle. Idler pulley and a roller seized. Replaced dryer repair kit and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Macedon, NY 14502

James

Job Details: 08/23/2021

Lh door has the gasket torn and the magnet is coming out. There is brown liquid leaking from door liner. Ordering door ; ordrng 1 W10757550 (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Ontario, NY 14519

James

Job Details: 08/23/2021

Unit makes grinding noise and vibrates through the floor. Inspected condenser to verify it's secure and adjusted front feet and noise went away. If problem persists insulate compressor tubing to minimize vibration.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Webster, NY 14580

James

Job Details: 08/23/2021

Upper wheels broken off. Replaced rack adjusters and tested. ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

We serviced a

KITCHENAID DRYER

Model KEYE677BWH2

Near Rochester, NY 14618

Evan

Job Details: 08/23/2021

Customer stated that unit was producing rattling noise. Found that vent was recently replaced. Found that noise is coming from vent primarily. Taped vent and secured it toMachine. Could not replicate noise once doing so. Unit tested good ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW0

Near Brighton, NY 14620

Evan

Job Details: 08/23/2021

Customer stated that unit was failing to drain. Checked for error codes. Unit displaying code f9e1 for long drain error. Checked pump filter and found filter was clogged with debris. Cleared filter and ran diagnostic cycle. Unit completed cycle as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP

We serviced a

WHIRLPOOL DRYER

Model CED7006GW0

Near Rochester, NY 14620

Evan

Job Details: 08/23/2021

"Unit is still experiencing issue with items coming out too warm while set to low setting. Took temperature readings of unit while set to low. Unit reaching 200 degrees inside drum and at exhaust exit. Ordering thermostat and temp switch. ; ordrng 1 WP3399639 (Temp switch) and 1 WP3387134 (Thermostat), dspstn on spec-tagged invntry: 1 279838 ELEMENT"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14608

Evan

Job Details: 08/23/2021

Customer stated that upper rack was rubbing on door gasket causing issue with rack gliding. Adjusted rack at adjuster so upper rack was not making contact. Tested unit for customer. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11177741 GASKET

We serviced a

KITCHENAID REFRIGERATOR

Model KRBX109EWH00

Near Rochester, NY 14617

James

Job Details: 08/19/2021

Called customer and verified unit is cooling since yesterday.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Webster, NY 14580

James

Job Details: 08/19/2021

"S16360. Ff evap frozen. Fans and thermistors passed. Unit set to timed defrost. Defrosted evap and found thermistor in wrong location. Replaced thermistor and tested. Found freezer led out. Replaced led and verified operation. Intermittent pf failure. Customer is to monitor if problem persists main control would need replacement. ; used 1 Wpw10383615 (Thermistor), 1 Sh15, and 1 W10695459 (Led) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Penfield, NY 14526

James

Job Details: 08/19/2021

Unit intermittent to make ice. Freezer led off. Icemaker failed fill test. Replaced Icemaker and retested. Icemaker cycling properly. Replaced freezer led and light turned on. Cleaned condenser. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14623

Dave F

Job Details: 08/19/2021

"Customer complaint dishes arent washing well and arent drying. Customer using rinse aid, using plant based soap and using correct settings. Tested unit in auto diagnostics everything is functioning as expected. Water was very warm in first fill. Called techline SR 7731545830 . Techline suggested using different soap . If customer has any further issues to call customer service ."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Farmington, NY 14425

Steve

Job Details: 08/19/2021

On arrival the dryer started but shut off immediately. Then On trying to start the control would only click. Tested door switch and fuses by the blower. On reassembly the dryer started to work as expected consistently. If problem persists preorder control. ; rqstng P&A on 1 W11388040 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Hilton, NY 14468

Dave L

Job Details: 08/19/2021

"Replaced right door hinge door and cam. Unit tested on; ordrng 1 WPW10505294 (Coupler), dspstn on spec-tagged invntry: 1 W11223753 NAMEPLATE"

We serviced a

WHIRLPOOL OVEN

Model WGG745S0FS02

Near Penfield, NY 14580

James

Job Details: 08/19/2021

Replaced membrane and panel and adjusted exhaust vents. Ui functions properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Webster, NY 14580

Evan

Job Details: 08/19/2021

Customer stated that unit was not draining intermittently. Discovered that pump is overheating. Took resistance reading of pump. Pump tested outside of range. Replaced pump and tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN

We serviced a

MAYTAG WASHER

Model MVWB855DC2

Near Pittsford, NY 14534

Dave F

Job Details: 08/19/2021

"No error codes on unit. Ran unit in auto diagnostics. Ran in high spin. Noticed unit not getting into high spin and gear case is making a lot of noise. Ordering gearcase, slider, motor and rotor. ; rqstng P&A on 1 W11455453 (Gearcase) and 1 W10734521 (slider) and 1 W10915701 (rotor) and 1 W10915700 (stator)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1821TFA

Near Fairport, NY 14450

Dave F

Job Details: 08/19/2021

Heard noise coming from left rear of unit at the top. Removed back cover and saw cap tube was very close to cover. Moved cap tube away from cover. Also noticed cover for ice maker access was lose and possibly vibrating when running. Removed cover and left out. Defrosted unit and ran compressor. Unit tested good. Did not hear anymore

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRM01

Near Penfield, NY 14526

Dave F

Job Details: 08/19/2021

Replaced door switch and housing in freezer section. Tested unit. Unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW2

Near Ontario, NY 14519

Evan

Job Details: 08/19/2021

"Customer stated that unit was producing noise while in spin . Checked for error codes no codes present. Ran unit on high spin in manual test mode. Noise is coming from gear case. Ordering gear case ; ordrng 1 W11454372 (GEAR CASE ), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"

We serviced a

JENN AIR MICROWAVE

Model JMC2427DS01

Near Penfield, NY 14526

Evan

Job Details: 08/19/2021

Customer stated that heating element was falling. Discovered that clip has come detached from element. Reinstalled clip and tested microwave. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB01

Near Rochester, NY 14620

Dave F

Job Details: 08/19/2021

Checked temps. Freezer at -2. Fresh food section at 36. Temp in fresh food set to coldest. Temp in freezer set 1 colder and recommended. Tested unit in diagnostics. Everything working as expected. Took off front kick plate and found lots of dog hair covering condenser with a thick layer of fur. Also noticed things in fresh food section pushed up against the back wall of unit. That combined with the hair causing temperatures to warm warmer than normal from once in awhile. Removed hair and pulled items away from the back wall of unit. Unit tested good customer will monitor.

We serviced a

WHIRLPOOL OVEN

Model WGE745C0FS00

Near Rochester, NY 14616

Dave L

Job Details: 08/19/2021

Replaced switch

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWBL7

Near Rochester, NY 14616

Dave L

Job Details: 08/19/2021

The ice maker will not cycle or call for water. 118vac to module. Motor would not run when jumped and water valve would not energize. Replaced module. Unit cycled and filled . Customer to monitor after 24 hours ; ordrng 1 Sh (Sh)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDWOO

Near Rochester, NY 14616

Dave L

Job Details: 08/19/2021

Found the the unit will not on cycleUnless thermostat is tapped. Ordering thermostat. ; ordrng 1 WPW10511937 (Thermostat)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Macedon, NY 14502

Steve

Job Details: 08/19/2021

"Found the motor getting power but not starting and will not wash. Ordering wash pump; ordrng 1 W10815709 (Recirculating pump), dspstn on spec-tagged invntry: 1 WPW10591570 SUMP & MOTOR"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Pittsford, NY 14534

Steve

Job Details: 08/19/2021

"Replaced agitator for stripped gears. Found the gearcase is failing and gears are slipping inside transmission while agitating. ; rqstng P&A on 1 W11454372 (Gearcase), states that autho needed"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Pittsford, NY 14534

Steve

Job Details: 08/19/2021

Found corrosion on the ui next to ui plug in causing no power to ui. Removed corrosion and sprayed with dielectric grease to prevent from happening again.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Rochester, NY 14618

Steve

Job Details: 08/19/2021

Replaced motor/sump for leaking at the diverter in the sump. The dishwasher tests good ; used 1 Shipping from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS00

Near Webster, NY 14580

James

Job Details: 08/19/2021

"Replaced parts and verified icemaker and freezer door is self closing. Bin sent had a cracked front out of the box. Installed part temporarily. Need middle shelf face plate. ; ordrng 1 W10882849 (Front), dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER , states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Webster, NY 14580

James

Job Details: 08/19/2021

"Unit not washing. Found unit not filling with enough water. Checked water pressure to fill valve and it's good. Ran unit after manually filling tub and pump functions properly. Need valve. ; ordrng 1 W11175771 (Valve), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

We serviced a

WHIRLPOOL WASHER

Model MTW5700TQ0

Near Irondequoit, NY 14617

James

Job Details: 08/19/2021

"Unit not spinning clothes out but is draining. Tested spin cycle successfully. Timer is not pausing to engage transmission. Need timer. ; rqstng P&A on 1 WPW10111389 (Timer), dspstn on spec-tagged invntry: 1 WP3363394 PUMP"

We serviced a

KITCHENAID REFRIGERATOR

Model KRBX109EWH00

Near Irondequoit, NY 14617

James

Job Details: 08/18/2021

Unit stuck in defrost cycle. Reset power and unit began cooling. 124v from outlet. Freezer pulled down to 60 degrees. Will check back with customer tomorrow. If problem persists replace jazz board and switch outlets. WPW10503278; schdld next appmnt for 8/19 THU !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB02

Near Conesus, NY 14435

Steve

Job Details: 08/18/2021

Found the fresh food section led light was strobing. Replaced led light in fresh food section and the lights are working as expected. ; used 1 Sh15 (Shipping) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHW1

Near Livonia, NY 14487

Steve

Job Details: 08/18/2021

Tested dishwasher in diagnostics and it did not leak at all. Found the water was sitting toward front door and very little water in rear of machine. Recommended customer put a piece of plywood under front wheels to elevate the dishwasher.

We serviced a

AMANA RANGE

Model AGR5330BAS3K

Near Pittsford, NY 14534

Steve

Job Details: 08/18/2021

Replaced oven door seal for ripped seal.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Webster, NY 14580

James

Job Details: 08/18/2021

Low side 5 psi. High 175psi. Ice melting. No frost pattern on ff evap? Freezer full frost pattern. Compressor rattles and refrigerant lines ticking inside cabinet. Pressure rose to 12 and 180. Called techline. Sr 7731534984 they suspect three way valve it refrigerant low side leak. Need to test uv dye with nitrogen. ; ordrng 1 W11094466 (Three way valve) and 2 WPW10143759 (Uv drier.)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Ontario, NY 14519

James

Job Details: 08/18/2021

"Unit not fully defrosting. Tested defrost cycle in diagnostics heater functions properly. Ran sh defrost customer is to monitor. Need control board. Left part. ; ordrng 1 W11524469 (Control), dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Williamson, NY 14589

James

Job Details: 08/18/2021

Unit not functioning due to melted power cord. Replaced cord from loaner that RAC dropped off. Unit functions properly. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL

We serviced a

WHIRLPOOL DRYER

Model MCE8000AYW

Near Williamson, NY 14589

James

Job Details: 08/18/2021

"Unit not spinning due to broken belt. Replaced belt and cleaned cabinet. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 341241 BELT , used 1 Sh15 from stock"

We serviced a

WHIRLPOOL WASHER

Model WDTA50SAKZ0

Near Williamson, NY 14589

James

Job Details: 08/18/2021

Unit fills with power off. Fill valve stuck. Need part. ; ordrng 1 W11434044 (Valve)

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Ontario, NY 14519

James

Job Details: 08/18/2021

"Replaced terminal block and cord. Replaced blower wheel and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER , used 1 279320 (Terminal block) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Webster, NY 14580

James

Job Details: 08/18/2021

Unit not washing. Pump not running. Pump started functioning while testing harness to wash motor. Tested several times and unit is functioning. F6e4 error after repair. Recommend replacing pump. SC. 104.95 W11087376. 150. Sh. 15Labor. 106.75376.70 plus tax.

We serviced a

AMANA REFRIGERATOR

Model AFI2539ERM01

Near Webster, NY 14580

James

Job Details: 08/18/2021

Replaced crisper shelf and icemaker. Icemaker cycled upon install.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Rochester, NY 14626

Dave L

Job Details: 08/18/2021

The ice maker will not produce iceBecause it is failing to energize the fill valve. Ordering module ; ordrng 1 W10882923 (Ice maker) and 1 Sg (Sh)

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rochester, NY 14626

Dave L

Job Details: 08/18/2021

Replaced lid due to broken hinge. Unit tested ok; dspstn on spec-tagged invntry: 1 W11259006 LID

We serviced a

AMANA REFRIGERATOR

Model DR32660BW

Near Rochester, NY 14612

Dave L

Job Details: 08/18/2021

Replaced thermostat due to worn contacts. Unit tested ok

We serviced a

WHIRLPOOL WASHER

Model WTW700DW

Near Rochester, NY 14616

Dave L

Job Details: 08/18/2021

Maintenance check while servicing dryer

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14613

Evan

Job Details: 08/18/2021

Customer stating that unit will not run full cycle. Discovered that lid lock is failing to actuate causing issue. Replaced lid lock and tested unit. Unit tested good; used 1 W11307244 (LATCH) from stock

We serviced a

WHIRLPOOL WASHER

Model MHW5500FW1

Near Rochester, NY 14621

Evan

Job Details: 08/18/2021

Customer stated that control panel will shut off randomly when making cycle selection and also the power button would not respond to commands. Keypad will need to be replaced to correct issue. Quote is as follows...W10911044 (UI) $250.00S&H $15.00 Labor $76.40 + Tax Customer is going to contact office when she would like to proceed with repair. Collecting service call fee for now

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ01

Near Rochester, NY 14613

Dave L

Job Details: 08/18/2021

Edges on freezer door were sharp. Filed down sharp edges.

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Spencerport, NY 14559

Dave L

Job Details: 08/18/2021

Replaced gearcase due to worn shaft. Calibrated and tested ok

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Rochester, NY 14608

Evan

Job Details: 08/18/2021

Customer stated that unit would not operate ovens but burners were functioning. Found that safety on gas valve was never turned off causing issue. Once doing so was able to preheat both ovens. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Rochester, NY 14624

Evan

Job Details: 08/18/2021

Replacing control due unit displaying f6e3 code for CCU and MCU failing to communicate. Replaced control. Ran diagnostic cycle. Unit tested good

We serviced a

KENMORE DRYER

Model 11061082000

Near Rochester, NY 14618

Evan

Job Details: 08/18/2021

replacing motor due to original motor causing squealing noise while in use and causing unit not to tumble. Replaced motor tested unit. Unit tested good please email invoice of bill to Bigrolfo@gmail.com

We serviced a

WHIRLPOOL MICROWAVE

Model CAE2745FQ1

Near Geneva, NY 14456

Dave F

Job Details: 08/18/2021

"Replaced control, interface, cycle switch and jumper wire. Installed jumper wire in J2 slot . Tested unit in diagnostics and tested pay function. Working as expected. Calibrated unit and ran auto diagnostics Unit tested good."

We serviced a

KITCHENAID RANGE

Model EDEE

Near Clifton Springs, NY 14432

Dave F

Job Details: 08/18/2021

Found thermal cracking in front right burner . Ordering new cooktop W10813359; rqstng P&A on 1 W10813359 (cooktop)

We serviced a

WHIRLPOOL REFRIGERATOR

Model LW10858417

Near Clifton Springs, NY 14432

Dave F

Job Details: 08/18/2021

"Bins on right side of fresh food section wont sit in door due to door liner being bulged out, ordering door LW10858417; ordrng 1 LW10858417 (dor-fip)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Newark, NY 14513

Dave F

Job Details: 08/18/2021

Ice maker wont turn off. Bar had fallen off ice maker. Adjusted bar and reinstalled. Bar is now tightly in place and working as expected. Right fresh food door not shutting properly because lower right side of door where hinge goes is broken. Needs new door LW10413519. Was able to shim door hinge to shut properly.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Palmyra, NY 14522

Dave F

Job Details: 08/18/2021

"F0E5 off load balance error code. Checked the basket and noticed hub felt lose. Removed hub, cleaned underneath hub and reinstalled making sure it was tight. Also when checking basket noticed left front of suspension was bad. Checked underneath unit and found a metal ant trap was stuck underneath guard for cam and belt and had been rubbing against it. Ordering suspension ; ordrng 1 W11130362 (suspension)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB02

Near Palmyra, NY 14522

Dave F

Job Details: 08/18/2021

When the door is opened it swings fully opened by itself when not holding onto door. Tried leveling unit so door wouldnt move by itself when opened. Needed to add shim underneath right rear of unit. Leveled again. Door no longer swings open by itself when door is open.