Service History 159 - Appliance Tec

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Brockport, NY 14420

James

Job Details: 09/28/2021

F9E1 drain error. Wires pulled off from drain pump. Repaired drain connector and tested. Ran calibration cycle successfully.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Rochester, NY 14613

Evan

Job Details: 09/28/2021

Customer stating unit will not advance cycle just sits on sensing and never progresses. Checked for error codes. Unit displaying code f7e4 and f7e3 for basket engagement and reengagement failure. Called techline to inquire about error codes. Took resistance readings from j10 connector beaten pins 4&6 and 1&6 both readings tested outside of required range. Ordering motor and capacitor per techline SR: 7731855655; ordrng 1 W11026785 (Motor) and 1 W11395618 (Capacitor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Fairport, NY 14450

Dave F

Job Details: 09/28/2021

"Neither section of unit is cooling. Compressor is running. Drawing around 2 amps while running. Ran test 4 in diagnostics. 3way valve is working. 17.4psi low side. Tapped high side and ran test 4. When RC evap is running high side is around 180psi. When FC evap is running pressure on high side was near 280psi. Called techline SR 7731860190. Techline said the issue is a restriction in the drier. Techline said to order the compressor, drier, 3way valve and the lokring fittings. Ordering those parts. ; ordrng 1 WPW10143759 (dryer) and 1 W10874835 (valve) and 1 W10832994 (compressor) and 2 W10913906 (coupler)s and 2 W10896689 (coupler)s and 2 W10896677 (coupler)s and 2 W10896678 (coupler)s and 2 W11506621 (Coupler)s and 2 W11506623 (Coupler)s"

We serviced a

WHIRLPOOL MICROWAVE

Model UMV1160CW08

Near Rochester, NY 14623

Steve

Job Details: 09/28/2021

Found heater relay error. F1e1 error code. Ordering control; ordrng 1 W10892389 (Control)

We serviced a

WHIRLPOOL DRYER

Model MED6230RHW

Near Fairport, NY 14450

Steve

Job Details: 09/28/2021

Found a baffle screw was loose no it was hitting side of cabinet on rotation. Removed and refastened screw and dryer tests good. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS01

Near Fairport, NY 14450

Steve

Job Details: 09/28/2021

Replaced broil element for blown element. The element tested good.?; used 1 Sh15 (Shipping) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Rochester, NY 14618

Dave F

Job Details: 09/28/2021

Installed new tub transferring all components from old tub. Hooked unit back up. Ran in auto diagnostics twice. No leaks. Everything is working as expected. Heater is working.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Rochester, NY 14626

Dave L

Job Details: 09/28/2021

Replaced inner and outer door with hinge due to door sagging. Unit tested ok

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Brighton, NY 14620

Evan

Job Details: 09/27/2021

Customer stating that unit is failing to operate stove or burners. Found that unit is not receiving full 240v needed to operate. Checked voltage at outlet unit it

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Rochester, NY 14605

Evan

Job Details: 09/27/2021

Customer stated unit was not heating. Found thermal cut off tested open. Replaced cut off. Tested unit. Unit tested good ; used 1 279816 (Thermal cut off) from stock

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ0

Near Hilton, NY 14468

Dave L

Job Details: 09/27/2021

"Found damaged triac on control. Quoted for control. Customer declined repair. Will let us know if they want to proceed ; rqstng P&A on 1 W11391714 (Control) and 1 Sh (Sh), dspstn on spec-tagged invntry: 1 8206232A BULB"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HB5I

Near Hamlin, NY 14464

Dave L

Job Details: 09/27/2021

"Light is not functioning due to a shorted triac on the control. Ordering control. ; ordrng 1 W11342846 (Control), dspstn on spec-tagged invntry: 1 8206232A BULB"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWB02

Near Brockport, NY 14420

Dave L

Job Details: 09/27/2021

Spoke to customer and pre ordered fan motor; ordrng 1 W11024089 (Fan)

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Spencerport, NY 14559

Dave L

Job Details: 09/27/2021

Canceled at door. No reschedule

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW

Near Spencerport, NY 14559

Dave L

Job Details: 09/27/2021

"Sr7731843099 after replacing sensor, tube and control. Unit displaying motor control and acu fault. Documented with techline. Ordering acu and harness ; ordrng 1 W11334214 (Control) and 1 W11132207 (Harness)"

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW2

Near Avon, NY 14414

Steve

Job Details: 09/27/2021

Ordering cam and wiring harness for cam wearing. ; ordrng 1 W10721967 (Cam) and 1 W11233718 (Harness)

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Irondequoit, NY 14617

Evan

Job Details: 09/27/2021

Customer stated that would not start cycle and was flashing each time cycle was selected. Found broken wire at drain pump causing issue. Unit could not advance due to failing to drain. Repaired wire and tested unit. Unit drained and it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W11394572 DOOR LATCH

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Rochester, NY 14624

Steve

Job Details: 09/27/2021

Found the control lock option was on causing no operation. Unlocked and showed customer. The dishwasher tests good

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Rochester, NY 14606

Steve

Job Details: 09/27/2021

Sr# 7731843836 Customer is stating that the steam from the dishwasher is causing the laminate floor to squeak from the dishwasher to five feet away from dishwasher. tested dishwasher in diagnostics and it did not leak at all. No error codes. Called manufacturer tech line to document.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Rochester, NY 14612

Dave L

Job Details: 09/27/2021

Middle rack was making contact with door gasket and pulling it away from the tub. Adjusted rack until it cleared gasket. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKZ0

Near Rochester, NY 14622

Evan

Job Details: 09/27/2021

Customer stated that unit was flashing f8e4 code for float switch open. Discovered that float switch assembly was being triggered by foam from kick panel. Adjusted kick panel and tested unit. Unit tested good

We serviced a

WHIRLPOOL COOKTOP

Model KCED606GSS01

Near Webster, NY 14580

Evan

Job Details: 09/27/2021

Customer is stating that cooktop has chipped and customer is cutting finger on edge. Customer is also very adamant about kitchen aid adding a rubber molding along the edge of unit of ensure issue will not happen again. Tech explained to customer that part tech is ordering will be he same as part that was there before. Ordering cooktop ; ordrng 1 W11051487 (Cooktop)

We serviced a

WHIRLPOOL RANGE

Model WEE730H0DS0

Near Webster, NY 14580

Evan

Job Details: 09/27/2021

Replacing cooling fan due to fan operating at a low speed causing oven not to cool. Replaced fan. Ran preheat to 350. Unit tested good ; used 1 W11107275 (Cooling fan) from stock

We serviced a

MAYTAG DRYER

Model MED61000XW0

Near Rochester, NY 14615

Steve

Job Details: 09/27/2021

Found the cut off to element was open. Ordering cutoff. ; ordrng 1 280148 (Cutoff) and 1 Sh15 (Shipping)

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GWH0

Near Irondequoit, NY 14617

Steve

Job Details: 09/27/2021

"Replaced both upper rack adjuster for broken tabs ands falling rack. The dishwasher tests good ; dspstn on spec-tagged invntry: 1 WPW10546503 ADJUSTER , used 1 WPW10546503 (Adjuster) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Webster, NY 14580

James

Job Details: 09/27/2021

Replaced vent fan and heater. Tested diagnostics cycle successfully. If problem persists replace control; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM01

Near Ontario, NY 14519

James

Job Details: 09/27/2021

Replaced all LEDs and verified operation.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Williamson, NY 14589

James

Job Details: 09/27/2021

Water slow to dispense. Icemaker not cycling. Tested water valve to icemaker and cycled manually. Adjusted piercing valve in basement and verified water pressure. Ordering icemaker. If icemaker begins cycle the. Part is not needed. SC paid on range. ; ordrng 1 W10882923 (Icemaker)

We serviced a

WHIRLPOOL RANGE

Model WGE555S0BS02

Near Webster, NY 14580

James

Job Details: 09/27/2021

Replaced rf infinite switch and tested. One year warranty on repair.

We serviced a

KENMORE REFRIGERATOR

Model 106.74262402

Near Rochester, NY 14605

Steve

Job Details: 09/27/2021

"Found the defrost drain was plugged. Removed ice from,drain and cleared ice from freezer. There was a gap at the fresh food section door causing frost accumulation in freezer and plugged warm air returns, removed ice from warm air returns and attempted to adjust door but it is sagging to much. Customer put some tape on door to seal it and prevent warm air entering refigerator"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW00

Near Webster, NY 14580

James

Job Details: 09/27/2021

Replaced all hinges and sealed freezer liner with silicone. Doors self closing and sealing tight.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Penfield, NY 14526

Evan

Job Details: 09/27/2021

Replacing wash motor due to unit leaking from original wash motor at diverter. Replaced wash motor. Ran multiple cycles to confirm function. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Rochester, NY 14625

Evan

Job Details: 09/27/2021

Customer stating lid has cracked again. Unit has had 3 lids installed on machine since April. Lid is continually cracking is same spot. Tech is also going to replace hinge and hinge pins in addition to lid. Order parts ; ordrng 1 W11256781 (Lid) and 1 W11401116 (Hinge) and 1 W11399226 (Hinge) and 1 WP8563965 (Hinge pin) and 1 WP8563965 (Hinge Pin)

We serviced a

WHIRLPOOL OVEN

Model WFE361LVB0

Near Webster, NY 14580

James

Job Details: 09/27/2021

Replaced lf infinite switch and tested. Unit functions properly. One year warranty on repair

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Rochester, NY 14606

Steve

Job Details: 09/27/2021

Customer cancelled. No service needed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Penfield, NY 14526

Dave F

Job Details: 09/27/2021

Drain tube not draining found drain pan frozen . Cleared drain it is slow to drain down . Found the rubber grommet between liner and tube is collapsed. Called techline SR 7731845546 nothing we can do to fix it . Techline said either customer will be contacted or we will be about next steps . Added extra holes to help with draining .

We serviced a

MAYTAG DRYER

Model MGDB400VQ0

Near Rochester, NY 14616

Dave L

Job Details: 09/27/2021

"Unit is not staying lit/smells like gas. Found that the gas valve has failed. Glued rear drum seal back on and cleaned cabinet. Ordering burner assembly. ; ordrng 1 WP8557891 (Burner assembly), dspstn on spec-tagged invntry: 1 WP3390719 FUSE-THERMAL , used 1 Sh (Sh) from stock"

We serviced a

WHIRLPOOL OVEN

Model WOD93EC0AS00

Near Hilton, NY 14468

Dave L

Job Details: 09/27/2021

Verified control failure with tech line. Broil element failed ohms tests and will not heat completely. Ordering element. ; ordrng 1 WPW10260252 (Broil element)

We serviced a

JENN AIR REFRIGERATOR

Model JFFCC72EFS02

Near Webster, NY 14580

Dave F

Job Details: 09/27/2021

Ice making just keeps cycling and does not stop called techline SR 7731844443 . Techline said to test in 120 in diagnostics ice maker failed said to replace ice maker . Ordering ice maker W11262316; ordrng 1 W11262316 (icemaker)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Hilton, NY 14468

Dave L

Job Details: 09/27/2021

Replaced shorted freezer module. Tightened freezer handle. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

WHIRLPOOL DRYER

Model WED4616FW

Near Rochester, NY 14620

Steve

Job Details: 09/27/2021

154 - 134 128 - 151123 - 145 124- 147Tested the temps in dryer and they are within range the dryer is testing good. Tested vent with =ent tester and it tests good. The dryer ice maker cycling temps properly. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT

We serviced a

JENN AIR REFRIGERATOR

Model JCD2595WEK00

Near Brighton, NY 14610

Steve

Job Details: 09/27/2021

Replaced dispenser control and motor for not opening door flapper for ice dispenser. The ice dispenser tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYH04

Near Rochester, NY 14622

James

Job Details: 09/27/2021

"Rh door bottom broken off due to worn cam. Door is contacting metal hinge. Need cam and door. Door handles chipped. Customer paid for parts. Paid in full. ; rqstng P&A on 1 LW10353181 (Door) and 1 WPW10470155 (Closer), ordrng 2 W11459378 (Handle)s"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rochester, NY 14626

James

Job Details: 09/27/2021

Replaced valve and cam. Calibrated and ran diagnostics cycle successfully. ; dspstn on spec-tagged invntry: 1 W10721967 CAM

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Penfield, NY 14580

Dave F

Job Details: 09/27/2021

Noticed customer using aftermarket filter. Was able to insert filter and close filter housing door but the door pops open when getting water out of dispenser. Advised customer to purchase name brand filter. If customer buys name brand filter and problem persists. Order filter housing W10394053. Customer noticed some freezing in fresh food section. Noticed shelving was not stacked in proper location possibly causing freezing. Also set fresh food temp to 38. Was set at 36.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY2

Near Fairport, NY 14450

Dave F

Job Details: 09/27/2021

"Checked power going to ice maker, is receiving 120volts. Cycled ice maker did not call for water. Jumped water valve on ice maker and water valve sent water to ice maker. Needs new ice maker. Ordering ice maker. ; ordrng 1 W10882923 (icemaker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ02

Near Pittsford, NY 14534

Dave F

Job Details: 09/27/2021

"Water wont dispense. Removed water filter to relieve pressure in system still not working. Tested power going to water valve, is receiving 120volts. Checked valve for water line in basement. Valve is open and water is getting it water valve on unit. Per service pointer W11394954A going to order supply line kit W10786952 and ordering new water valve. Recommend replacing braided steel line going to unit from basement. ; ordrng 1 W10786952 (valve) and 1 W11312191 (valve)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Victor, NY 14564

Dave F

Job Details: 09/27/2021

"F9E2, f9e1, drain problem error codes. Found drain house connection to tub was twisted causing a kinked line and poor water flow when attempting to drain. Fixed hose connection so water flow is much better. Tested in auto diagnostics, unit is draining well. Found wire connection to soap dispenser was loose. Pushed connector in all the way so connection is secure. Tested in auto diagnostics and dispenser opened as it should. Unit tested good. Heater is working."

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Canandaigua, NY 14424

Dave F

Job Details: 09/27/2021

Unit not draining. Ohmed out drain pump it was out of spec. Needs drain pump. Replaced drain pump. Tested unit in auto diagnostics. Unit tested good. Its draining. Heater is working. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN

We serviced a

WHIRLPOOL DRYER

Model WED8000DW3

Near Canandaigua, NY 14424

Dave F

Job Details: 09/27/2021

"Replaced rollers, tensioner pulley and belt on unit. Tested unit. Unit tested good."

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near North Chili, NY 14514

Evan

Job Details: 09/14/2021

Replacing parts listed due to unit failing to respond to commands. Replaced parts and attempted to run test cycle. Unit will not run drain pump. Pump is receiving proper voltage but wont run to remove water. Ordering drain pump ; ordrng 1 W11399437 (Pump)

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Rochester, NY 14624

Evan

Job Details: 09/14/2021

Attempted to replace 3rd level tub rack but tech is missing rack clips that attach rack to tub. Ordering clips ; ordrng 2 W11545286 (Tub nut)s

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Dansville, NY 14437

Dave F

Job Details: 09/14/2021

Wash had motor fault error . Found unit had nidec actuator. W11531483 Service pointer. Replaced actuator with wpw10006355 calibrated unit and ran auto diagnostics. Unit tested good .; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV01

Near Victor, NY 14564

Dave F

Job Details: 09/14/2021

Replaced evaporator fan motor . Tested unit . Unit tested good .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ02

Near Victor, NY 14564

Dave F

Job Details: 09/14/2021

Found water filter door had fallen off . Nothing was broken was able to get the door back on and filter does come out . . Customer asked about the crisper drawer part number W11162443. Unit tested good .

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB1

Near Hilton, NY 14468

Dave L

Job Details: 09/14/2021

Replaced sump and inlet valve. Tested unit in garage with water and power. Unit tested ok.

We serviced a

WHIRLPOOL MICROWAVE

Model KEMS378SSS05

Near Fairport, NY 14450

Dave F

Job Details: 09/14/2021

Unit not powering on . Pulled unit out and went into power box checked power only had 120 in L1 . L2 had 0 . Checked breakers they were both on found breaker was charred. Cleaned connections unit is now working but customer needs to contact electrician.

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW2

Near Mount Morris, NY 14510

Steve

Job Details: 09/14/2021

Replaced control for erratic operation and lid not unlocking. The washer tested good in diagnostics and calibrated washer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Geneseo, NY 14454

Steve

Job Details: 09/14/2021

Replaced damper motor for loud operation. The refrigerator tests good

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Livonia, NY 14487

Steve

Job Details: 09/14/2021

Found heater is open causing no dry . Ordering heater. ; ordrng 1 W10518394 (Heater) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAE00

Near Penfield, NY 14526

Dave F

Job Details: 09/14/2021

Fresh food drain tube was plugged . Ice building up underneath the drawer . Cleared drain tube and defrosted Freshfood evap . Foil taped and zip tied evap thermistor in correct location. Screwed the drain pan down the keep water flowing to the right . Added screws to the evap cover . Changed defrost mode from adaptive to basic .. unit tested good .

We serviced a

WHIRLPOOL REFRIGERATOR

Model URB551WNGZ

Near Canandaigua, NY 14424

Steve

Job Details: 09/14/2021

Replaced main control for persistent alarm going off. The customer is going to monitor. ; dspstn on spec-tagged invntry: 1 W10846758 CNTRL- ELEC

We serviced a

KITCHENAID DISHWASHER

Model KUDC03IVWH2

Near Brockport, NY 14420

Dave L

Job Details: 09/14/2021

Dishwasher will not run because it has a stuck key. Ordering console ; ordrng 1 WPW10250008 (Console)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYE4

Near Penfield, NY 14526

Dave F

Job Details: 09/14/2021

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW

Near Spencerport, NY 14559

Dave L

Job Details: 09/14/2021

Found unit in drain lockout. Verified pump and trap were clear. Checked pressure hoses for cracks or kinks. Ran unit in diagnostics. Unit fills and drains but cant prove water level. Ordering sensor and control. ; ordrng 1 W11044866 (Pressure sensor) and 1 W10676317 (Pressure hose) and 1 W11367297 (Control)

We serviced a

WHIRLPOOL RANGE

Model KSIB900ESS2

Near Spencerport, NY 14559

Dave L

Job Details: 09/14/2021

Rear right burner displaying f21 error. Power cycleDid not clear code. Ordering keypad; ordrng 1 W11208294 (Keypad)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVB05

Near Pittsford, NY 14534

Dave F

Job Details: 09/14/2021

"Drain tube was plugged . Replaced drain tube W10619951 . Defrosted unit and drain , unit tested good .; used 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

WHIRLPOOL DRYER

Model MGDB766FW0

Near Honeoye Falls, NY 14472

Steve

Job Details: 09/14/2021

Customer stated it was scraping when doing heavy loads. Replaced rollers and idler for noisy operation. ; used 1 4392065 (Repair kit) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB00

Near Pittsford, NY 14534

Dave F

Job Details: 09/14/2021

Items freezing in fresh food by damper . Checked temperatures in freshfood set to 37 was 36 in fresh food . 2 degrees in freezer set to 2 . Unit drawers need to be stacked on top of each other or it will cause freezing. Fixed shelfs and adjusted freezer up to 4 degrees . Customer will monitor.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Rochester, NY 14618

Dave F

Job Details: 09/14/2021

Freezer led was out. Replaced freezer led unit all lights are on and tested good . W11460554D service pointer for freezer led . S code S191AQ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV976FDEM01

Near Rochester, NY 14620

Dave L

Job Details: 09/14/2021

Spoke to customer on the phone. Customer was able to unplug the unit and disconnect deli harness. Ice water and lights returned when powered back on. Customer stating that fresh food drain pan isBowed causing ice to build up and trapHarness. Ordering deli harness and drain pan kit. ; ordrng 1 W11170612 (Harness) and 1 W11457241 (Drain pan) and 1 Sh (Sh)

We serviced a

JENN AIR REFRIGERATOR

Model JCD2595WEK00

Near Brighton, NY 14610

Steve

Job Details: 09/14/2021

The dispenser motor is not responding. Tested for power at dispenser control to motor and found voltage. Ordering motor. ; ordrng 1 WPW10184813 (Motor dispenser) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Henrietta, NY 14467

Steve

Job Details: 09/14/2021

Customer has a service contract. Customer is going to call service contract and have us dispatched.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FNAM01

Near West Henrietta, NY 14586

Steve

Job Details: 09/14/2021

Found the defrost drain was plugged. Removed blockage with steamer and the refigerator tests good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, NY 14624

Evan

Job Details: 09/14/2021

Customer stated that unit was failing to produce ice. Ran ice maker harvest cycle unit would not run harvest initially. Cycled power on unit and put unit into diagnostic and tested again. Unit began to run harvest cycle. Unit cycled and dumped existing ice. Ran fill test also to confirm function. Tech is going to contact customer to confirm unit is making ice in a few days. If issue persists order W11546935

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Rochester, NY 14616

Dave L

Job Details: 09/14/2021

Found unit with door locked. Unlocked door manually. Pump filter is clogged. Customer is aware that this is not covered under warranty and will clean pump trap themselves. Trap is accessible by the customer on this model.

We serviced a

MAYTAG DISHWASHER

Model MVWC565FW0

Near Rochester, NY 14616

Dave L

Job Details: 09/14/2021

Customer has been noticing a noise during agitation. Found drive pulley slightly loose. Tightened pulley. Noise went away. Went over use and care with customer. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311SFYWO1

Near Rochester, NY 14612

Dave L

Job Details: 09/14/2021

Found plugged defrost drain causing ice build up I. Freezer. Removed ice and cleaned drain.

We serviced a

WHIRLPOOL DRYER

Model WED7800XWO

Near Rochester, NY 14612

Dave L

Job Details: 09/14/2021

"Found worn belt idler causing a noise. When cabinet was exposed it was full of lint. Front drum seal was no longer attached. Glued drum seal back on, cleaned cabinet, and replaced worn belt idler. Can not recommend that this unit be used until venting is cleaned as it is clogged. Tested unit and then left it unplugged ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 279640 (Idler), and 1 Sh (Sh) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Rochester, NY 14624

Evan

Job Details: 09/14/2021

Replacing motor control due to unit displaying f6e1 code for MCU and CCU failing to communicate. Replaced control. Ran test cycle. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near West Henrietta, NY 14586

Evan

Job Details: 09/14/2021

Customer stating that unit is not spinning out correctly. Discovered that drive hub teeth had worn away causing issue. Replaced drive hub. Cleared error codes. Unit tested good ; used 1 W10528947 (Drive Hub) from stock

We serviced a

WHIRLPOOL WASHER

Model MVW6465HW3

Near Rochester, NY 14623

Evan

Job Details: 09/14/2021

Customer stated that unit would not run a rinse cycle and would have to manually set unit to rinse and spin. Checked for error codes. Found f8e1 code stored. Also found that drain line was not hung properly causing water to drain from tub. Drain hose was too low. Adjusted hose and ran test cycle. Unit tested good

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB4

Near Rochester, NY 14623

Evan

Job Details: 09/14/2021

Customer stating that unit would not start a cook cycle. Discovered that tabs that engage interlock switches are broken on door causing issue. Door will need to be replaced. Ordering door; ordrng 1 W11247223 (Door)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near West Henrietta, NY 14586

Steve

Job Details: 09/14/2021

Tested washer and found no error codes. It ran through auto diagnostics good and calibrated washer for better wash experience. Answered questions on amount of water during wash cycle. The washer tests good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Rochester, NY 14612

James

Job Details: 09/14/2021

Ice freezing in clumps. Pantry doors uneven. Replaced Icemaker and tested icemaker and dispenser. Adjusted doors. Customer is to monitor.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Rochester, NY 14612

James

Job Details: 09/14/2021

Replaced control and ff gaskets. Molded gaskets with heat gun. Doors are sealing properly. Inspected evap for frost buildup and found Normal frost pattern.

We serviced a

GE RANGE

Model CGS980SEM1SS

Near Rochester, NY 14610

James

Job Details: 09/14/2021

Verified knobs are correct for 4 outside burners.

We serviced a

JENN AIR REFRIGERATOR

Model JFFCC72EFS02

Near Webster, NY 14580

James

Job Details: 09/14/2021

"Replaced Icemaker, bin, motor and adapter. Tested crushed and cubed ice. Ice dispensing properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HBS02

Near Penfield, NY 14526

James

Job Details: 09/14/2021

Replaced dual valves and tested. Hammer noise reduced but water pulsates. Recommend installing an in line water pressure regulator. Lowered feet and inspected that side of fridge is not contacting cabinets. Could not replicate condenser vibration. Customer is to monitor. If problem persists replace W11127829

We serviced a

WHIRLPOOL WASHER

Model WTW6300WW0

Near Ontario, NY 14519

James

Job Details: 09/14/2021

Complaint of odor from inside of tub. Removed drain pump and inspected and found no obstruction. Recommend running clean cycle and running a drain and spin every few days if washer isn't being used.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Ontario, NY 14519

James

Job Details: 09/14/2021

Code to cover Labor only: S16360. Ff evaporator frozen and customer left unit off to defrost. Fan and thermistor passed. Defrost tray is warped causing ice damming on lh side of tray. Need drain kit. Paid in full; ordrng 1 W11457241 (Drip tray) and 1 Sh15

We serviced a

MAYTAG DRYER

Model MGD5630HW1

Near Rochester, NY 14612

James

Job Details: 09/13/2021

Unit vibrates near motor. Cleaned cabinet and placed foam pads under exhaust duct and vent housing. Tested unit and it no longer vibrates excessively.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Rochester, NY 14616

James

Job Details: 09/13/2021

Unit still leaking. Service pointer for sealing liner and replacing fan blade. Reschedule customer; ordrng 1 W11188815 (Diffuser) and 1 W11126274 (Tower) and 1 W10916494 (Kit)

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Rochester, NY 14617

James

Job Details: 09/13/2021

"Unit stuck in spin and clothes not washing. Actuator disconnected from cam. Replaced actuator and calibrated. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11307244 LATCH , used 1 Wpw10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Rochester, NY 14617

James

Job Details: 09/13/2021

Replaced rack adjusters and tested. Unit functions properly ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Webster, NY 14580

Dave F

Job Details: 09/13/2021

Customer complaint machine is very loud when running. Spun basket by hand and basket is making loud grinding sound. Needs gearcase. Ordering gearcase and slider. ; rqstng P&A on 1 W10734521 (slider) and 1 W11455453 (Gearcase)

We serviced a

KITCHENAID FREEZER

Model KRFF507HPS00

Near Webster, NY 14580

Dave F

Job Details: 09/13/2021

LED module in freezer is out and multiple LEDS in the fresh food section. Replaced LED module in freezer. Module was foamed in. All lights now working as expected. Unit tested good. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

WHIRLPOOL REFRIGERATOR

Model ARB2109ABR

Near Fairport, NY 14450

Steve

Job Details: 09/13/2021

Replaced thermostat for not starting refrigerator. The refigerator started and compressor is on. The refigerator tests good ; dspstn on spec-tagged invntry: 1 W10822278 TIMER-DEFROST

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ04

Near Irondequoit, NY 14609

James

Job Details: 09/13/2021

Unit only dispensing crushed ice. Freezer led off. Buzzing noise from condenser. Solenoid seized and not going back down. Led burned out. Need foam for condenser. ; rqstng P&A on 1 W11520324 (Led) and 1 WP2152713 (Solenoid)

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near Fairport, NY 14450

James

Job Details: 09/13/2021

Replaced heater and tested and found no leaks.