We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Pittsford, NY 14534
Evan
Job Details: 11/11/2021
"Uninstalled unit in order to install new heating element and discovered that tub is cracked in top left corner. Unit was installed this way by Costco. Tub has large crack in corner. Ordering tub ; ordrng 1 W11409866 (Tub), dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS
Near Rochester, NY 14610
Evan
Job Details: 11/11/2021
Customer stated that middle burner will not click to spark when actuating burner. Ignitor does spark when lighting other burners. Switch harness is causing issue. Ordering switch harness ; ordrng 1 W11561449 (Switch harness) and 1 WPW10639175 (Burner base (20k))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Rochester, NY 14616
James
Job Details: 11/11/2021
Rh door contacting hinge and grinding plastic door trim. Replaced hinge and inspected. Door is warped due to spray foam. Need door and name plate. ; ordrng 1 LW11091610 (Door) and 1 W10884773 (Badge)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS0
Near Spencerport, NY 14559
Evan
Job Details: 11/11/2021
Replacing float switch assembly due to float failing to make contact with switch causing unit not to fill. Replaced all parts listed. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Rochester, NY 14626
Evan
Job Details: 11/11/2021
Customer stating that unit is producing noise while in spin. Checked for error codes. No codes present. Ran unit and could immediately hear noise customer was referring to. Inspected underneath unit. Found that unit is leaking gear case oil. Called trade care team to report findings. Ordering gear case AUTHO: MZZXF00APL2; ordrng 1 W11423759 (Gear case)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Nunda, NY 14517
Steve
Job Details: 11/11/2021
Replaced Shifter for not agitating. The washer tested good. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
KENMORE REFRIGERATOR
Model 596.75533400
Near Dansville, NY 14437
Steve
Job Details: 11/11/2021
"Replaced ice maker for not calling for water.; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER , used 1 Sh15 (Shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Groveland, NY 14462
Steve
Job Details: 11/11/2021
Replaced main control for washer stuck in drain cycle. The washer tested good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Avon, NY 14414
Steve
Job Details: 11/11/2021
Found long fill error code and drain line wash on floor causing water to siphon out of washer. Fastened drain line to stop siphon. Tested washer in diagnostics and ran a normal cycle. The washer tested good. Bb
We serviced a
ADMIRAL DRYER
Model AGD4475TQ1
Near Rochester, NY 14615
Evan
Job Details: 11/11/2021
"Customer stated that unit would not run. Discovered that timer is failing causing issue. Timer contacts have gone bad and will not run when set to. Ordering timer. Quoted $76.40 for labor; ordrng 1 WPW10185971 (Timer), used 1 S&H from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Rochester, NY 14613
Evan
Job Details: 11/11/2021
Replacing dispenser housing due to housing being cracked. Replaced housing. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model GGG388LXS00
Near Rochester, NY 14624
Steve
Job Details: 11/11/2021
Replaced lower oven bake ignitor for no bake in lower oven. The range tested good. Customer wants knobs sent to her. Ordering knobs. Pain in full. ; ordrng 4 WPW10415450 (Knobs mail out only)s and 4 WPW10415450 (Knobs)s
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Rochester, NY 14609
Evan
Job Details: 11/11/2021
Confirmed that unit needs refrigerator door due to gasket continually coming out of channel. Door is on order ; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESF01
Near Rochester, NY 14624
Steve
Job Details: 11/11/2021
Replaced both fresh food section door gaskets for ripped gaskets. ; used 1 Sh15 (Shipping) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Rochester, NY 14612
James
Job Details: 11/11/2021
Customer said after last visit unit no longer making noise. Inspected unit and calibrated. Left parts.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Fairport, NY 14450
Steve
Job Details: 11/11/2021
Tightened the agitator that was getting loose. Quoted for agitator. ; rqstng P&A on 1 WP3951744 (Agitator) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2558VEM10
Near Rochester, NY 14626
Dave L
Job Details: 11/11/2021
"The ice maker is not energizing the water valve during harvest. Was able to fill the mold when jumping the valve from the module. Current ice maker is different from the parts break down and will need a harness to be installed ordering harness and returning with the ice maker ; ordrng 1 WPD7813010 (Harness), dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER"
We serviced a
FORD VAN
Model TRANSIT CONNECT
Near East Rochester, NY 14445
Steve
Job Details: 11/11/2021
Picked up truck
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Rochester, NY 14616
Dave L
Job Details: 11/11/2021
Unit will not drain. Found drain hose connection twisted and kinked under unit preventing discharge. Replaced pump and adjusted drain hose. Checks ok; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Rochester, NY 14616
Dave L
Job Details: 11/11/2021
Replace damage fresh food door
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Rochester, NY 14617
Dave L
Job Details: 11/11/2021
"Unit is not cleaning dishes properly. Ran diagnostics. Wash motor is not functioning. Ordering sump. ; ordrng 1 WPW10671941 (Sump) and 1 Sh (Sh), dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM01
Near Irondequoit, NY 14617
Dave L
Job Details: 11/11/2021
The ice maker motor is not functioning. 120vac to module. Jumped thermostat. Ice maker began harvest after manually turning dial. Quoted for an ice maker. ; ordrng 1 WPW10300022 (Ice maker) and 1 Sh (Sh)
We serviced a
WHIRLPOOL DRYER
Model MGD8200
Near Rochester, NY 14622
Dave L
Job Details: 11/11/2021
Replaced rollers and idler due to work bearings. Cleaned cabinet. Unit tested ok. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Rochester, NY 14622
Dave L
Job Details: 11/11/2021
The evaporator fan motor is stuck preventing proper cooling. Ordering evaporator fan motor. ; ordrng 1 W11024089 (Fan motor) and 1 Sh (Sh)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Penfield, NY 14526
Dave L
Job Details: 11/11/2021
"SR7732214578 ; used 1 W11506619 (8/8), and 1 W10895757 (6/5) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Rochester, NY 14626
James
Job Details: 11/11/2021
Unit trips circuit breaker. Plugged unit in to separate circuit and it began functioning. Inspected cord for broken wires. Unit functioning properly. Recommend replacing outlet. If problem persists order W11368461 and W11455229
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DSS0
Near Fairport, NY 14450
James
Job Details: 11/11/2021
"Replaced pump and secured motor harness to control with zip ties. Tested diagnostics and error codes did no reappear. Started soil cycle, customer is to monitor. If problem persists pre order WPW10705575 and W10866116"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Webster, NY 14580
James
Job Details: 11/11/2021
"Unit not heating magnetron is silent while cooking. Removed control and checked connections. Retested and timer wouldn't count down while cooking. Need mag, diode and control. ; ordrng 1 W11493410 (Magnetron) and 1 W11256462 (Diode) and 1 W10892389 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBF01
Near Ontario, NY 14519
James
Job Details: 11/11/2021
Customer said she no longer needs service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Ontario, NY 14519
James
Job Details: 11/11/2021
Since last visit frost forming on back wall and on freezer rails tested door and door is self closing properly raised door to give better seal need silicone for door liner and new door gasket; ordrng 1 W10443316 (Gasket) and 1 W10841140 (Silicone)
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM00
Near Webster, NY 14580
James
Job Details: 11/11/2021
"Replaced fan, thermistor and both controls. Defrosted evap and installed extra screws in evap cover. Unit cooling after repair; dspstn on spec-tagged invntry: 1 W10837236 HARNS-WIRE"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS0
Near Rochester, NY 14624
Steve
Job Details: 11/10/2021
Customer stated the oven top and inside oven was warm in am when they go up. Tested oven and found no error codes. Turned bake on and tested element in back. The power turned off to element when the bake was turned off at control. The oven is testing good but quoted customer er for control board if they have another issue. ; rqstng P&A on 1 W10884488 (Control) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Rochester, NY 14624
Steve
Job Details: 11/10/2021
Found the spin cycle was set to no spin. Changed setting and tested washer. The washer tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW04
Near Rochester, NY 14624
Steve
Job Details: 11/10/2021
Ordering fan for Not cooling in fresh food section ; ordrng 1 WPW10464673 (Evaporator fan motor) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Rochester, NY 14617
Dave L
Job Details: 11/10/2021
Found unit unresponsive with UI lit. RemovedConsole to make voltage measurements. With the UI disconnected the unit drain and shut off. Was able to run diagnostics successfully afterwards. Started wash cycle normally. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART318FFDB07
Near Rochester, NY 14620
Steve
Job Details: 11/10/2021
Found no charge in system. Ordering sealed system parts and couplers; ordrng 1 W11407409 (Evaporator) and 1 W11480426 (Compressor) and 1 WPW10143759 (Dye drier) and 1 W10913906 (Process tube) and 1 W10896689 (Steal to drier coupler) and 1 W10897199 (Coupler) and 1 W10897193 (Coupler) and 1 W10896677 (Coupler) and 1 W10898074 (Lock prep) and 1 W11506620 (Coupler) and 1 W11504422 (Coupler)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Lyons, NY 14489
Dave F
Job Details: 11/10/2021
Freezer led was out and foamed in . Service pointer W11460554D removed led and installed new led all lights are working now unit tested good .; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Lyons, NY 14489
Dave F
Job Details: 11/10/2021
Replaced middle and far left gas valve for not turning . Replaced harness to valves . Unit now lights and works as expected.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Lyons, NY 14489
Dave F
Job Details: 11/10/2021
Oven door handle is loose and so is the door itself. Found the screw to the top right inside the door was loose . Removed the screw and put loc tite on it . Tightened both sides door is all fixed . Customer spoke about the height of the flames were to high . Adjusted the flames . Unit tested good .
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EWH01
Near Sodus, NY 14551
James
Job Details: 11/10/2021
Door gasket ripped and building mildew. Replaced rh and freezer gasket. Need lh gasket; ordrng 1 W10830189 (Gasket) and 1 W10841140 (Silicone)
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS1
Near Webster, NY 14580
Evan
Job Details: 11/10/2021
Customer stating that unit is not heating properly. Unit will reach desired temperature but will not maintain temperature once reaching that temp. Checked for fault codes. No codes present. Took resistance reading of temperature sensor at room temperature. Sensor reading was 1100k (1000-1200k) is the range in which it should be in. Temperature sensor tested good. Ran preheat to 350 and observed temperature with thermocouple. Unit is 100 degrees over desired temp when preheat is finished and never cycled heat back on due to this. Temp sensor is testing in range but not functioning properly. Ordering temperature sensor and control ; ordrng 1 W11162730 (Spark mod) and 1 W11393093 (Control) and 1 W10833885 (Oven sensor) and 1 W10797422 (Harness)
We serviced a
KITCHENAID RANGE
Model KGCT305BWH4
Near Rochester, NY 14625
Evan
Job Details: 11/10/2021
Replacing spark module and switches due to unit failing to spark correctly at burners. Replaced all parts listed. Tested unit. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Penfield, NY 14526
Evan
Job Details: 11/10/2021
Customer stating that inner rack mounts are missing and and inner racks keep falling. Discovered unit is missing pivot clips which hold rack in place. Ordering clips ; ordrng 2 WP8539102 (Rack adjuster)s and 4 WPW10082853 (Pivot clip)s
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Penfield, NY 14526
Evan
Job Details: 11/10/2021
Customer stated that unit was squealing once heating up while running. Found that roller is seized on left side. Replaced rollers and belt and pulley using dryer repair kit. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Irondequoit, NY 14609
Evan
Job Details: 11/10/2021
"Attempted to replace control door latch and UI. Did not have intended part to replace UI. Installed door latch and Control unit would not respond to commands. UI is needed also. Confirmed with Customer they want to proceed with repair. Ordering UI ; ordrng 1 W10911042 (UI), dspstn on spec-tagged invntry: 1 WPW10443885 LATCH and 1 WPW10605427 PUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVQ07
Near Clifton Springs, NY 14432
Dave F
Job Details: 11/10/2021
Ice maker is leaking from the mold . Replaced the ice maker and cycled unit tested good . ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Sodus Point, NY 14555
James
Job Details: 11/10/2021
Unit dumps water into detergent dispenser and dilutes all of it. Need updated dispenser assembly; ordrng 1 W11524106 (Dispenser)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HC0
Near Canandaigua, NY 14424
Dave F
Job Details: 11/10/2021
Unit panel and console damaged when delivered on 10/28/2021 . The panel in the rear was so damaged that you could not put the water hoses on . Console not holding UI to it due to also being damaged. Replaced console and rear panel on console . Hooked hoses up and tested unit in auto diagnostics and calibrated unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Rochester, NY 14607
Evan
Job Details: 11/10/2021
"Customer stated that they were able to run 3 loads after last visit then unit began to show error message on display. Code displayed was f7e1 error relating to tachometer missing or not functioning. Replaced tachometer and tested unit. Unit is extremely loud while in spin. Gear case bearing has failed causing issue. Ordering gear case ; ordrng 1 W11423758 (Gear case), used 1 Wpw10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Sodus, NY 14551
James
Job Details: 11/10/2021
"F2E1. F7e1. Ui stuck key. Tachometer missing signal. Motor just hums when spin is engaged. Replaced actuator and tested. Motor will spin but is rusting. Need motor; ordrng 1 W11026785 (! motor), used 1 Wpw10006355 (Actuator) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Marion, NY 14505
James
Job Details: 11/10/2021
Customer cancelled said they bought a new dishwasher. If they want to repair order pump W11085683
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Marion, NY 14505
James
Job Details: 11/10/2021
"Unit leaking and loud in spin. Gearcase seal leaking and gearcase bearings worn. Need gearcase and wash plate; ordrng 1 W10902814 (Wash plate) and 1 W11455453 (Gearcase) and 1 Sh,15"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB00
Near Walworth, NY 14568
James
Job Details: 11/10/2021
Replaced door and inspected. Cycled icemaker and dispenser in diagnostics. Unit functions properly.
We serviced a
WHIRLPOOL DRYER
Model WED9600TW0
Near Pittsford, NY 14534
Steve
Job Details: 11/10/2021
"Ordering motor and blower for not spinning. Ordering belt, rollers and idler for worn belt, rollers and idler. ; ordrng 1 Wp697772 (Blower) and 1 279787 (Motor) and 1 4392067 (48) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ3
Near Victor, NY 14564
Steve
Job Details: 11/10/2021
Replaced magnetron and capacitor for no heat. The microwave tests good. ; dspstn on spec-tagged invntry: 1 WPW10693025 MAGNETRON
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHB0
Near Canandaigua, NY 14424
Dave F
Job Details: 11/10/2021
Replaced spray arm and gave tips on best wash cycles and showed customer where the filter is .
We serviced a
MAYTAG WASHER
Model MHW5630HC
Near Hilton, NY 14468
Dave L
Job Details: 11/10/2021
Replaced ACU and verified 115 vac to heater in diagnostics. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W11322901 CONTROL
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Rochester, NY 14612
Dave L
Job Details: 11/10/2021
Unit will not light the oven due to spark module shorting during bake. Replaced spark module .Unit tested ok P&L auth in entitlement
We serviced a
MAYTAG DRYER
Model MGDB400VQ0
Near Rochester, NY 14616
Dave L
Job Details: 11/10/2021
Burner lights but rolls out over the thermostat and shuts off prematurely. Ordering funnel and scoop. ; ordrng 1 WP8573824 (Funnel) and 1 WPW10536683 (Scoop)
We serviced a
MAYTAG MICROWAVE
Model MMV6190FZ1
Near Rochester, NY 14612
Dave L
Job Details: 11/10/2021
Replaced interlocks due to door error. Unit tested ok. ; used 1 W11244494 (INTERLOCK) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Williamson, NY 14589
James
Job Details: 11/10/2021
Replaced valve and icemaker cycled and filled properly. One year warranty on repair
We serviced a
JENN AIR RANGE
Model JGS9900CDB00
Near Williamson, NY 14589
James
Job Details: 11/10/2021
Unit not baking. Replaced igniter and tested twice. Unit functions properly. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
We serviced a
AMANA REFRIGERATOR
Model SX22SL
Near Williamson, NY 14589
James
Job Details: 11/10/2021
Unit intermittent to defrost completely and cool again. Nfan not running 120 to fan. Need fan motor. Suspect possible thermostat issue as well quoted fan and bring thermostat JIC ; ordrng 1 WP10513803 (Fan) and 1 Sh15 and 1 R0161092 (Thermostat)
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Scottsville, NY 14546
Steve
Job Details: 11/10/2021
Ordering main control for very long dry times.; ordrng 1 W11526014 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB6701AWW1
Near Farmington, NY 14425
Dave F
Job Details: 11/10/2021
Door handle is broken . Removed handle customer will use as is .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14624
Steve
Job Details: 11/10/2021
Replaced door for warped door. The customer stated the ice maker is no longer working. Found the fill tube heater is not getting warm. The ice maker and water valve are working. Ordering heater ; rqstng P&A on 1 W11087201 (Fill tube heater)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Rochester, NY 14616
Dave L
Job Details: 11/10/2021
Control is not sending voltage to bake element. Ordering control. ; ordrng 1 W11528249 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14615
Dave L
Job Details: 11/10/2021
Fresh food evaporator was frosted over due to aStuck fan motor. Removed frost and replaced fan. ; used 1 W11033168 (Fan) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, NY 14612
Dave L
Job Details: 11/10/2021
Customer concerned with wash performance. Verified proper operation. No errors in diagnostics. I&I. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Irondequoit, NY 14617
Dave L
Job Details: 11/10/2021
Door is not opening properly because both frictions sleeves have broken off ordering sleeves ; ordrng 2 WP8268961 (Friction sleeve)s
We serviced a
KENMORE DRYER
Model 110.78092701
Near Rochester, NY 14622
Dave L
Job Details: 11/10/2021
Found unit not heating. Exposed cabinet to check fuses. Fuses and thermal cut offs ok. Ignitor testing ok. Lint build up in cabinet has evidence of thermal event. Unit displaying blower motor error. Found heat relay was not closing causing no heat. Centrifugal switch also did not test ok. Ordering control blower motor and motor ; rqstng P&A on 1 WPW10111616 (Control) and 1 WPW10448896 (Motor) and 1 WP8544775 (Blower motor)
We serviced a
KITCHENAID COOKTOP
Model KGRS505XSS05
Near Rochester, NY 14618
Evan
Job Details: 11/08/2021
Replacing valve for left rear burner on stove due valve seizing and being stuck open. Replaced valve. Tested unit. Unit tested good
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Pittsford, NY 14534
Steve
Job Details: 11/08/2021
Replaced heater for heater error code
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV
Near Rochester, NY 14612
Dave L
Job Details: 11/08/2021
Replaced right side fresh food gasket that was torn. ; used 1 Sh (Sh) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14612
Dave L
Job Details: 11/08/2021
Contacted customer to get model and serial number for pre order. Pre ordering front panelBased on customer photos. ; ordrng 1 W11462454 (Door panel)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC3
Near Rochester, NY 14621
James
Job Details: 11/08/2021
Rac warranty until 11\19\21 Unit making noise and stopping. F5E3 lid unlock error. Replaced lid lock and leveled feet. Calibrated successfully; used 1 W10810403 (Latch) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Irondequoit, NY 14617
James
Job Details: 11/08/2021
Unit not defrosting in freezer. Ff section warm. Tested heater in Defrosted evaporator. Damper not opening right away. Need control for failed defrost. Customer is to monitor ff section. If unit doesn't cool in 24 hours then damper will need to be pryed open; ordrng 1 W11487480 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14616
James
Job Details: 11/08/2021
Replaced led and it turned on properly
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Brighton, NY 14610
Steve
Job Details: 11/08/2021
Tested dishwasher and found heater circuit error code. Ran diagnostics and the heater is working. Possible motor stall. Cleared errors and customer is going to monitor
We serviced a
MAYTAG DRYER
Model MGDC400VW0
Near Rochester, NY 14610
Steve
Job Details: 11/08/2021
"Replaced coils for no heat. Replaced belt, rollers and idler pulley with kit for belt worn and rollers not spinning well. The dryer tests good. ; used 1 279834 (Coils), 1 Sh15 (Shipping), and 1 4392065 (Dryer repair kit) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Rochester, NY 14626
James
Job Details: 11/08/2021
Replaced harness and tested. Unit functions properly.
We serviced a
WHIRLPOOL OVEN
Model GGG388LXS03
Near Rochester, NY 14607
Steve
Job Details: 11/08/2021
"Ordering left front gas valve for seized valve. Ordering bake and broil ignitor for upper oven. ; ordrng 1 WPW10206288 (Left front valve) and 2 12400035 (Ignitor)s and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 2 12400035 IGNITOR"
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS01
Near Rochester, NY 14618
Steve
Job Details: 11/08/2021
Ordering right front sparker for cracked sparker. ; ordrng 1 W10657994 (Sparker)
We serviced a
WHIRLPOOL RANGE
Model MER8800FZ2
Near Irondequoit, NY 14617
James
Job Details: 11/08/2021
"Complaint of temp under by 50 degrees. Calibrated oven up 30 and preheated to 350. Oven cycled 422. Lowered calibration to 15 and retested. Temp was 390, then kept heating. Need control. Replace sensor at same time; ordrng 1 WPW10340323 (Control) and 1 W10833885 (Sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C5EYY00
Near Webster, NY 14580
James
Job Details: 11/08/2021
Unit not making ice and making chirping sound. 14v to icemaker. Disconnected door harness and tested. 117v to icemaker. Motor not rotating with jumper wire. Need IcemakerChirping is failing ff damper. Need damper; ordrng 1 WPW10251076 (Im) and 1 Sh15 and 1 W10572852 (Diffuser)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS
Near Rochester, NY 14626
Dave L
Job Details: 11/08/2021
Control fuse has opened. Latch will not operate.ordering latch fuse and lightbulbs that are not operating. ; rqstng P&A on 1 WPW10545255 (Fuse) and 1 W10883049 (Latch) and 2 WPW10412711 (Bulb)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ00
Near Pittsford, NY 14534
Steve
Job Details: 11/08/2021
Replaced right fresh food section door gasket for torn gasket and magnet falling out.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Webster, NY 14580
James
Job Details: 11/08/2021
F2e1 and f2e2 error. Replaced control panel and tested. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Spencerport, NY 14559
Dave L
Job Details: 11/08/2021
Fresh food door hinge pin broke off of hinge. This caused door to fall off when the customer opened it. Door is now dented. Freezer door also has cosmetic damage. Ordering both doors and hinge. Pictures attached. ; ordrng 1 LW11038913 (Door) and 1 W11223753 (Badge) and 1 W10901046 (Hinge) and 1 LW11038922 (Freezer door)
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Rochester, NY 14606
Dave L
Job Details: 11/08/2021
Customer was unable to get unit to heat when the gas was first hooked up. Has been working okay for the past few days. Suspecting that the gas line was not properly purged when installed preventing the burner from igniting. Unit testing ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, NY 14620
Dave L
Job Details: 11/08/2021
Found unit unresponsive. 120vac to control. Led indicator lit on UI. Found loose ribbon cableOn UI. Unit testing ok after connection was established. ; dspstn on spec-tagged invntry: 1 W11419171 CONTROL
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14619
Dave L
Job Details: 11/08/2021
"Unit will not complete cycles due to intermittent operation of the latch. Ordering latch and controlo; rqstng P&A on 1 W11307244 (Latch) and 1 W11170317 (Control), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Spencerport, NY 14559
Dave L
Job Details: 11/08/2021
Installed sump. No change to operation. Unit is getting consistent 124vac to control but voltage drop to wash motor at 102 vac momentarily. Removed other loads in attempt to get motor to function. No change. Ordering control ; ordrng 1 W11305308 (Control)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Webster, NY 14580
James
Job Details: 11/08/2021
Frost forming on top of freezer due to door being bowed and not contacting cabinet. Need door with nameplate. Left gasket. ; ordrng 1 W11178521 (Nameplate) and 1 W10746789 (Door)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS5
Near Webster, NY 14580
James
Job Details: 11/08/2021
Dispenser functions since last visit. Icemaker overflowing. Need Icemaker. Icemaker ordered was incorrect part. ; ordrng 1 W10884850 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14623
Steve
Job Details: 11/08/2021
Found the freezer door was hitting the liner when closing. Removed door and adjusted door to close properly.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Henrietta, NY 14467
Steve
Job Details: 11/08/2021
Replaced shifter for not agitating and the washer tested good. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near West Henrietta, NY 14586
Steve
Job Details: 11/08/2021
Found the left side of freezer door open and was stuck open. Disassembled the door and the drawers and reinstalled. The door is now closing properly. Added grease to rails.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Brockport, NY 14420
Dave L
Job Details: 11/08/2021
Found icemaker bin switch disconnected preventing ice production. Reconnected switch and tested in diagnostics. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
MAYTAG DRYER
Model MGD6630HW
Near Spencerport, NY 14559
Dave L
Job Details: 11/08/2021
"Found burner assembly vibrating on burner housing. Removed front panel, drum, and front bulkhead to expose cabinet Adjusted burner. Fastened blower housing to cabinet and adjusted water valve to reduce vibration. Unit tested good after adjustments"