We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Webster, NY 14580
Evan
Job Details: 11/22/2021
Customer stated that rack was falling apart inside track. Discovered that wheels are falling off causing issue. Replaced adjuster with updated adjuster kit and tested rack. Ran now gliding as it should. Ordering rack ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
WHIRLPOOL OVEN
Model WFE715H0ES0
Near Walworth, NY 14568
Evan
Job Details: 11/22/2021
Customer stated that unit was failing toHeat properly. Discovered that bake element is beginning to crack causing element not to heat correctly. Ordering element ; ordrng 1 W10779716 (Bake element) and 1 S&H
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Penfield, NY 14526
Evan
Job Details: 11/22/2021
Replacing upper rack pivot clips due to inner rack continually falling causing issue. Replaced all missing parts. Tested rack. Unit tested good
We serviced a
CROSLEY DRYER
Model VED6505GW0
Near Farmington, NY 14425
Dave F
Job Details: 11/22/2021
Customer no long needs service.
We serviced a
MAYTAG WASHER
Model PAV3300AWW
Near Rochester, NY 14607
Evan
Job Details: 11/22/2021
Customer stated that unit is making noise since last repair and not always spinning out correctly. Found that feet on unit are not level causing issue. Leveled unit and ran multiple test cycles to confirm function. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14625
James
Job Details: 11/22/2021
Replaced ui and panel. Unit functioning properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE00
Near Macedon, NY 14502
Dave F
Job Details: 11/22/2021
Found the water reservoir is leaking at the fitting . Ordering new reservoir W11168758 . Locked UI so dispenser isnt used .; ordrng 1 W11168758 (reservoir)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near Rochester, NY 14621
James
Job Details: 11/22/2021
Freezer gasket pulled from door liner. Installed gasket with sealer and inspected ff gasket. Unit seals properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14617
James
Job Details: 11/22/2021
Unit not washing. Diverter running. Replaced pump and tested diagnostics cycle successfully. No leaks found. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL DRYER
Model MGDB765FW0
Near Spencerport, NY 14559
James
Job Details: 11/22/2021
"Unit squeaking after cycle heats up and goes into cool down. Tightened screws inside cabinet and replaced dryer repair kit. Problem remains. Found noise comes from burner bracket and kick panel. Need foam to install in-between parts and cabinet. ; rqstng P&A on 2 WP8286642 (Foam)s, dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Rochester, NY 14626
James
Job Details: 11/22/2021
Unit dead. Buzzing noise for 1 second once power is reset. Removed all loads from control and diagnostics gave shifter fault and stuck key. Replaced shifter and unit would die once spin was engaged b replaced control and tested motor. Ran calibration and drain and spin. Unit functions properly. ; used 1 Wpw10006355 (Actuator) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Hilton, NY 14468
James
Job Details: 11/22/2021
Replaced control and tested. Spray arms seemed to function after. Replaced sump assembly anyway and found busgings defective on heater. Performed element recall and tested diagnostics cycle and pro wash with clear door. No leaks found. Unit functions properly. ; used 1 W11537778 (ELEMENT) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM0
Near Rochester, NY 14616
James
Job Details: 11/22/2021
"Door not closing b rh hinge came off of frame. Reinstalled door and tested. Dispenser not locking and lower rollers falling off. Need parts. ; rqstng P&A on 1 WPW10629971 (Dispenser) and 4 W10195416V (Roller)s, dspstn on spec-tagged invntry: 1 WPW10591570 SUMP & MOTOR"
We serviced a
WHIRLPOOL WASHER
Model LSQ9549PW1
Near Rochester, NY 14612
Dave L
Job Details: 11/22/2021
Clutch is worn preventing a good spin. Timer motor is rattling loudly. Ordering clutch and timer; ordrng 1 285785 (Clutch) and 1 Sh (Sh) and 1 WP8557301 (Timer)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Rochester, NY 14612
Dave L
Job Details: 11/22/2021
Found UI cover peeling exposing controls. Ordering console. ; ordrng 1 W11413963 (UI)
We serviced a
WHIRLPOOL DRYER
Model WGD6120HW0
Near Rochester, NY 14616
James
Job Details: 11/22/2021
Unit never stops running unless its on timed dry. Ran diagnostics cycle and unit turned off after 1 second. Performed factory reset and tested normal cycle. Unit gets to 12min then starts adding time again. Need control panel and acu; ordrng 1 W11531525 (Acu) and 1 W11419058 (Panel) and 1 WP8577274 (Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Rochester, NY 14618
Dave F
Job Details: 11/22/2021
Right hand door where the hinge is has gone up into the door . Unit needs new door . Ordering door LW10865738 ; rqstng P&A on 1 LW10865738 (dor-fip)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14610
Dave F
Job Details: 11/22/2021
F8E4 error code . Found water in the pan under the unit . Empty the pan and tested unit . Tested good . Found unit has brass washer heating element followed pointer W11540964 and replaced the heating element . ; used 1 W11537778 (ELEMENT) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Livonia, NY 14487
Steve
Job Details: 11/22/2021
Replaced gearcase for leaking oil. The gearcase tested good. ; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Avon, NY 14414
Steve
Job Details: 11/22/2021
Found the fill tube heater connection was upside down. Removed and reinstalled correctly. The fill tube is now getting power to heat
We serviced a
WHIRLPOOL OVEN
Model AWO6313SFB00
Near Rochester, NY 14612
Dave L
Job Details: 11/22/2021
Customer concerned with oven temperatures at preheat. Checked temps for 4 cycles. Average is consistent with set temperature. Recommending that the customer preheat oven a bit longer before starting baked goods. Testing ok
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Rochester, NY 14612
Dave L
Job Details: 11/22/2021
The User Interface is not displaying properly. Ordering controls.; ordrng 1 W11414079 (UI) and 1 W11410063 (Control) and 1 W11413965 (Console)
We serviced a
MAYTAG DRYER
Model WGD94HEXW1
Near Rochester, NY 14612
Dave L
Job Details: 11/22/2021
Replaced filter door
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Rochester, NY 14616
Dave L
Job Details: 11/22/2021
Replaced control and performed temp test at 350 to verify. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ00
Near Rochester, NY 14616
Dave L
Job Details: 11/22/2021
Unit was making ice on arrival. Water pressure low causing hallow cubes. Customer will address water supply issue.
We serviced a
MAYTAG DRYER
Model MGDB400VQ0
Near Rochester, NY 14616
Dave L
Job Details: 11/22/2021
Replaced burner and scoop. Unit now ignites until temperature is reached with no venting. Venting testing poorly again. Customer is going to replace.
We serviced a
KITCHENAID OVEN
Model KOSE900HBS00
Near Spencerport, NY 14559
Dave L
Job Details: 11/22/2021
UI was incorrect reordering. ; ordrng 1 W11400291 (Ui)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ09
Near Rochester, NY 14626
Evan
Job Details: 11/18/2021
"Customer stated that deli drawer was squeaking while gliding in and out. Also stated that the right side door is clicking when being moved and they are hearing a buzzing sound coming from fan. Tested unit in diagnostic mode and listened to each fan operate (ice box ,evaporator and condenser) could not hear buzzing noise while testing each fan. Lubricated deli drawer glides but they are still producing noise. Made adjustment to right side door. Unit is no longer producing clicking noise. Ordering glides. ; ordrng 2 WPW10235370 (Drawer glide)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Rochester, NY 14607
Evan
Job Details: 11/18/2021
Customer stated they are experiencing poor wash performance. Checked for error codes. No codes present. Ran test cycle. Confirmed that wash motor is moving water through cabinet. Found that customer is not using rinse aid. Explained that rinse aid is a rinsing agent that dispense and helps clean and prevent spotting on dishes. Advised customer to use rinse aid for best results from machine. Unit itself is working as it should.
We serviced a
WHIRLPOOL DRYER
Model WED96HEAU1
Near Canandaigua, NY 14424
Dave F
Job Details: 11/18/2021
The smell the customer was smelling is lint burning on the element . The lint trap was not going down all the way . Fixed lint trap tested unit . Tested good .
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Victor, NY 14564
Dave F
Job Details: 11/18/2021
Replaced rollers and tension pulley for being very loud . Unit tested good . ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Irondequoit, NY 14609
James
Job Details: 11/18/2021
Replaced damper and cycled in Diagnostics. Unit functions properly.
We serviced a
MAYTAG DISHWASHER
Model MDB7609AWS2
Near Penfield, NY 14526
Dave F
Job Details: 11/18/2021
Replaced control panel on unit tested in diagnostics. Heater turned on . Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Brighton, NY 14620
Dave F
Job Details: 11/18/2021
Customer said unit was making clicking noise . When I arrived the breaker was turned off . Turned breaker on and heard start relay just clicking . . Ohm compressor out ohms out good . Installed different start relay compressor start and unit started cooling . Checked frost pattern it is good . Unit tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM03
Near West Henrietta, NY 14586
Dave F
Job Details: 11/18/2021
Door is opening as expected the door was flipped but he stops have been flipped as well. Unit tested good . Customer instruct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Honeoye Falls, NY 14472
Dave F
Job Details: 11/18/2021
Called techline SR 7732043776 . Put unit in diagnostics thermistors are reading at the control . Checked damper operation it is opening and closing as it should . Ohm out the thermistor For freshfood and freezer Techline said there were a little warm . Techline said to replaced the damper and control and if problem persists there is no other suggestions on the fix to the unit and to call techline .
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Webster, NY 14580
James
Job Details: 11/18/2021
Replaced gear case and calibrated ran diagnostics test cycle successfully unit functions properly one year warranty on repair; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Webster, NY 14580
James
Job Details: 11/18/2021
Unit not washing. 121v at 7.5ohms. Need pump assembly. ; ordrng 1 W10805015 (Pump) and 1 Sh15
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC7AS00
Near Fairport, NY 14450
James
Job Details: 11/18/2021
"Unit gives f1 e5. Replaced control and tested. Error reappears. Called techline. Ref ,7732278699 they said to replace the inverter with mag at the same time; ordrng 1 W11346197 (Mag) and 1 Sh15 and 1 W10217711 (Inverter)"
We serviced a
ROPER DRYER
Model RED4440VQ0
Near Fairport, NY 14450
James
Job Details: 11/18/2021
Unit screeching due to seized rollers. Replaced dryer repair kit and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ6
Near Fairport, NY 14450
James
Job Details: 11/18/2021
Door melted and light not powering off. Replaced control and verified operation. Need new door ; ordrng 1 W11173823 (Door)
We serviced a
JENN AIR DISHWASHER
Model JDB9000CWS3
Near Fairport, NY 14450
James
Job Details: 11/18/2021
"Replaced pump and gasket and tested. Unit leaking from same place. Tested with clear door. Lower spray arm spins intermittent and middle arm not spinning. Found diverter is running loudly and water is bypassing manifold in center rack. Need pump and water tube parts; ordrng 1 WPW10605057 (Pump) and 1 W11101428 (Spray arm) and 1 WPW10340745 (Tube) and 1 WPW10340542 (Arm) and 1 WPW10448645 (Arm), dspstn on spec-tagged invntry: 1 W11177741 GASKET and 1 WPW10605057 PUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Fairport, NY 14450
James
Job Details: 11/18/2021
Unit leaking from filter area could not verify if leak was coming from filter housing or water reservoir replaced water filter housing ordering water reservoir; ordrng 1 W11482382 (Reservoir)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near East Rochester, NY 14445
James
Job Details: 11/18/2021
Unit stuck on spin cycle full of water. No errors. Cleared control and tested. Calibrated and ran diagnostics test cycle successfully. Customer is to monitor. If problem persists order control W11498796
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Rochester, NY 14626
Evan
Job Details: 11/18/2021
Customer stated that unit was not washing and pumpWill not move water. Replaced wash motor. Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14626
Evan
Job Details: 11/18/2021
Customer stating that unit is leaking water. Found that filter housing is cracked. Ordering filter housing; ordrng 1 W11194438 (Filter housing)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14626
Evan
Job Details: 11/18/2021
Customer stated that unit was leaking from bottom. Found that Unit is leaking from heater attachment. Ordering heater ; ordrng 1 W11537778 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near East Rochester, NY 14445
James
Job Details: 11/18/2021
Unit intermittently freezes ff section. Ff section at 29 degrees. Icecream is soft in freezer. Tested fans and damper in Diagnostics and neither will function. Reset power and fans powered on on their own. Need control. ; ordrng 1 W11284720 (Control) and 1 W11399844 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rochester, NY 14626
Evan
Job Details: 11/18/2021
Customer stating that unit is leaking. Found that is missing water valve and also water line running to valve. Ordering valve and water line ; ordrng 1 W11434044 (Fill valve assembly)
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS3
Near Honeoye, NY 14471
Dave F
Job Details: 11/18/2021
Fuse was blow unit not turning on . Replaced interlock switches and fuse . Tested unit .tested good . Found the door hinges were bent down and little bit causing the door to drag . Fixed hinges . ; used 1 W11244490 (INTERLOCK) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Rochester, NY 14612
Dave L
Job Details: 11/18/2021
Replaced control due to short to ground. No change. Recommending that the customer contact and electrician to check wiring to breaker. Breaker will not trip and no voltage is present at the unit. Scheduling follow up as aCurtesy for pre order if necessary. ; schdld next appmnt for 11/30 TUE !
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Canandaigua, NY 14424
Steve
Job Details: 11/18/2021
Replaced heater for special project S17304. The dishwasher tests good. ; used 1 W11537778 (Heater) from stock
We serviced a
CROSLEY WASHER
Model CAW38125HW
Near Rochester, NY 14626
Dave L
Job Details: 11/18/2021
Replaced leaking gear case. Tested and calibrated ok
We serviced a
KITCHENAID FREEZER
Model KRFF302EWH01
Near Rochester, NY 14612
Dave L
Job Details: 11/18/2021
Top of freezer door is warped preventing a goodSealOrdering door; ordrng 1 12977877WQ (Door) and 1 W10443315 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM01
Near Irondequoit, NY 14617
Dave L
Job Details: 11/18/2021
Replaced ice maker due to Intermittent ice production. Unit tested ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Webster, NY 14580
Dave L
Job Details: 11/18/2021
Replaced harness and gaskets. Ice maker was incorrect. Ordering ice maker ; ordrng 1 W11579560 (Ice maker)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Webster, NY 14580
Dave L
Job Details: 11/18/2021
Found plug in disposal preventing discharge. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Rochester, NY 14624
Dave L
Job Details: 11/18/2021
Unit was not defrosting due to an open defrost thermistor. Replaced thermistor and defrosted evaporator. ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Brockport, NY 14420
Dave L
Job Details: 11/18/2021
Replace sump due to an open wash motor. Tested ok. ; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Hamlin, NY 14464
Dave L
Job Details: 11/18/2021
Found crack in blower wheel. Ordering blower and motor ; ordrng 1 WP697772 (Wheel) and 1 279787 (Motor)
We serviced a
WHIRLPOOL DRYER
Model NED4655EW
Near Parma, NY 14559
Dave L
Job Details: 11/18/2021
Dryer was not heating because the L2 side of the power corn was bent and not plugged into the receptacle. Properly secured cord into receptacle. Heat and vent testing ok.
We serviced a
WHIRLPOOL WASHER
Model WFW9620HBK0
Near Hemlock, NY 14466
Dave F
Job Details: 11/18/2021
Tub on washer is broken by the where the shipping bolt was . Unit needs new tub. Ordering tub W11378552 this is a two man job . Unit is brand new and was just hooked up l no physical damage on the outside of the machine. Customer is going to call customer service to see if they can get a replacement.; ordrng 1 W11378552 (Tub ( direct ship to customer ))
We serviced a
MAYTAG DRYER
Model MEDE500VW
Near Spencerport, NY 14559
Dave L
Job Details: 11/17/2021
Unit was making a loud noise during used due to a worn belt idler and one rollers. Replaced idler and rollers vacuumed cabinet. Unit tested good; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Rochester, NY 14624
Dave L
Job Details: 11/17/2021
Unit is not cleaning because the wash motor will not run. Exposed control to measure voltage to motor. Found harness to the motor disconnected. Verified motor winding Resistance and voltages. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Pittsford, NY 14534
Evan
Job Details: 11/17/2021
Customer stated that unit would not produce ice. Discovered that motor on ice maker is seized causing issue. Replaced ice maker and cycled power toUnit. Also ordering replacement drawer for customer. They have paid in full. ; ordrng 1 WP2188664 (Meat pan)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Conesus, NY 14435
Dave F
Job Details: 11/17/2021
F8E1 long fill error code . Found the cold water filter was plugged with debris . Removed filter and cleaned filter . Ran auto diagnostics and calibrated unit . . Unit tested good .
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Livonia, NY 14487
Dave F
Job Details: 11/17/2021
F6E1 ui to CCU error .unit has 240 volts going to it . Unit powered on for a min then turned off . Ordering control and UI . Unit is stacked ; rqstng P&A on 1 W10919207 (panel-cntl) and 1 W11537223 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Pittsford, NY 14534
Evan
Job Details: 11/17/2021
Replaced lid due to original lid cracking causing issue. Replaced lid. Tested unit. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW92000SQA12
Near Rochester, NY 14624
Dave L
Job Details: 11/17/2021
Unit was not draining properly due to a clog in the pump clean out. Cleaned pump trap. Unit tested om
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Williamson, NY 14589
James
Job Details: 11/17/2021
No ice pr water. Both led modules broken. Removed filter and water functions. Reinstalled a different filter and no water comes out. Need filter housing and led light modules; ordrng 1 WPW10515058 (Led) and 1 WPW10515057 (Led) and 1 W10862460 (Housing)
We serviced a
AMANA REFRIGERATOR
Model SX22SL
Near Williamson, NY 14589
James
Job Details: 11/17/2021
Fan runs intermittently. Tested fan and it has 120v with no neutral. Tested thermostat and terminal arced and melted while testing. Replaced thermostat and tested. Neutral not coming out of defrost control. Part 12050506 nla.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Sodus Point, NY 14555
James
Job Details: 11/17/2021
F2E1 error. Disconnected ui and reconnected. Error returned. Replaced ui and tested. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Marion, NY 14505
James
Job Details: 11/17/2021
"Replaced wash plate and gearcase. Calibrated, ran diagnostics test cycle and drain and spin. One year warranty on repair."
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS01
Near Rochester, NY 14618
Evan
Job Details: 11/17/2021
Attempted to replace ignitor for burner but did not have intended part. Reordering ignitor ; ordrng 1 W11507531 (Electrode burner)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE05
Near Rochester, NY 14608
Dave L
Job Details: 11/17/2021
Sealed cabinet to liner with silicone. Left top fresh food door gasket will not seal due to the floor pitch causing the cabinet to twist. Rear left wheel will need a shim fixed to the floor to get this door to seal properly. Customer will have shim installed on floor. Replaced freezer led light
We serviced a
GE WASHER
Model GNW128PSMWW
Near Rochester, NY 14620
Dave L
Job Details: 11/17/2021
Drain pump impeller is separated from shaft preventing drain. Ordering pump; ordrng 1 WH23X28134 (Pump)
We serviced a
KITCHENAID 50#IM 15' FS
Model KUIS15NRTW2
Near Rochester, NY 14614
Dave L
Job Details: 11/17/2021
Replaced bin thermistor and spliced in new heater to bypass damaged connector. Stainless braided waterline leaks. Water supply shut off also leaks. Unable to run clean cycle with unit in this state. The drain needs to be reconnected by removing front panel. This will need to be done again after water line is repaired. Rescheduled cleaning for after the water line is replaced. ; schdld next appmnt for 11/29 MON !
We serviced a
JENN AIR MICROWAVE
Model JMC2427DS01
Near Penfield, NY 14526
Evan
Job Details: 11/17/2021
Replacing console due to unit continually flashing f2e1 code for stuck key error message. Replaced console. Tested unit. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Geneva, NY 14456
Dave F
Job Details: 11/17/2021
Unit not taking selections on cycles . F5E1 lid switch error. Unit needs new lid lock . Installed new lid lock . Calibrated unit ran auto diagnostics unit tested good.; used 1 W10810403 (LID LOCK ASSY) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Phelps, NY 14532
Dave F
Job Details: 11/17/2021
"Not spin .Belt was slipping and hand worn the cam . Replaced cam and belt . Calibrated unit and ran auto diagnostics. Unit tested good .; used 1 W11239857 (BELT), and 1 W10721967 (CAM) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Webster, NY 14580
James
Job Details: 11/17/2021
Unit doesn't count as dispenser dispenses water and ice clumps together. Pantry ui flickering. Disconnected pantry ui and cycled power. Door ui functions properly. If problem persists order ui W10878992
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Clifton Springs, NY 14432
Dave F
Job Details: 11/17/2021
Unit not turning on . Service pointer W11481344 updated control Via service tool . Unit tested good .
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Farmington, NY 14425
Dave F
Job Details: 11/17/2021
Replaced dishwasher panel for being damaged.
We serviced a
AMANA RANGE
Model AGR6603SFS2
Near Rochester, NY 14611
Dave L
Job Details: 11/17/2021
Retested oven. Unit preheated ok and then failed on reheat. Spark module failing to sense flame. Replaced spark module. Unit tested ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Rochester, NY 14606
Dave L
Job Details: 11/17/2021
Found that the wash motor will run but will not pump water. Ordering wash motor and heater for rework. Unable to reach techline. ; ordrng 1 W11416362 (Wash motor) and 1 W11537778 (Heater)
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Rochester, NY 14610
Evan
Job Details: 11/17/2021
Customer stated that unit is producing rattling noise while in use. Unit has error code f3e1 stored for pressure system fault. Cleaned pressure trap and filter found that filter had large amount of debris in pump causing slow drain. Rattling noise is coming from broken rotor bolt. Rotor bolt willNeed to be tapped out and replaced. Ordering bolt ; ordrng 1 W11253212 (Screw)
We serviced a
WHIRLPOOL OVEN
Model GGG388LXS03
Near Rochester, NY 14607
Evan
Job Details: 11/17/2021
Replacing front left valve for burner due to valve seizing. Replacing oven ignitors due to long preheat times for both bake and broil. Replaced all parts. Tested burner and oven on bake and broil. Unit tested good ; dspstn on spec-tagged invntry: 2 12400035 IGNITOR
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Canandaigua, NY 14424
Steve
Job Details: 11/17/2021
Replaced heater for special project S17304. The dishwasher tests good. ; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C5EYY00
Near Webster, NY 14580
James
Job Details: 11/17/2021
Replaced damper and icemaker. Reset ui and icemaker cycled successfully. One year warranty on repair
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Honeoye Falls, NY 14472
Dave F
Job Details: 11/17/2021
Adjusted the strike to help unit door shut . Door shuts correctly now. ; dspstn on spec-tagged invntry: 1 WPW10610880 CATCH
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Victor, NY 14564
Dave F
Job Details: 11/17/2021
"F7E6 motor fault error . Found the capacitor was hanging and the wires on the harness are broken . Ordering harness and cap ; rqstng P&A on 1 W11545744 (Lower harness) and 1 W11428524 (Capacitor), dspstn on spec-tagged invntry: 1 W10528947 HUB"
We serviced a
WHIRLPOOL RANGE
Model MER8800FZ2
Near Irondequoit, NY 14617
James
Job Details: 11/17/2021
"Complaint of unit not reaching over 270 when set to 325 on convect and oven over heating on bake cycle. Calibrated to 30 and preheated oven. Called techline sr7732261619427, 360,401, 355, 418, 372. Calibrated oven to 20. Customer is to monitor."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Honeoye Falls, NY 14472
Dave F
Job Details: 11/17/2021
Adjusted the strike to help unit door shut . Door shuts correctly now. ; dspstn on spec-tagged invntry: 1 WPW10610880 CATCH
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Canandaigua, NY 14424
Steve
Job Details: 11/17/2021
Replaced heater for special project S17304. The dishwasher tests good.; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL WASHER
Model WDTA50SAKZ0
Near Canandaigua, NY 14424
Steve
Job Details: 11/17/2021
Replaced heater for special project S17304. The dishwasher tests good. P;; used 1 W11537778 (Heater) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Honeoye Falls, NY 14472
Dave F
Job Details: 11/17/2021
"F6E2 ui cant hear acu . Found the contacts on the board corroded. Unit not turning on . Ordering UI and Control ; rqstng P&A on 1 W11112656 (console) and 1 W11170706 (cntrl-elec), dspstn on spec-tagged invntry: 1 W11100602 CNTRL- ELEC"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS
Near Rochester, NY 14626
Dave L
Job Details: 11/17/2021
"Replaced latch, fuse, and ,bulbs. Verified bake cycle. Unit testing ok. ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Canandaigua, NY 14424
Steve
Job Details: 11/17/2021
Replaced heater for special project S17304. The dishwasher tests good. ; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG524SLAB0
Near Rochester, NY 14609
Evan
Job Details: 11/17/2021
Attempted to replace trim piece that hold glass in place. Unit is missing screws that technician had left with customer. Technician will need new screws to complete repair. Rescheduling for ; schdld next appmnt for 11/19 FRI 9-10
We serviced a
MAYTAG DRYER
Model MDE9316AYW
Near Rochester, NY 14625
Evan
Job Details: 11/11/2021
Unit is still making noise after last repair. Replaced rollers and belt tensioner. Unit tested good