We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL4
Near Webster, NY 14580
Dave F
Job Details:
01/10/2022
Found the diverter motor is leaking . Unit needs new sump . Ordering sump WPW10605057 ; ordrng 1 WPW10605057 (pump and motor assy)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Penfield, NY 14580
James
Job Details:
01/10/2022
"Unit overheating and heater vent burned and warped so now its sharp. Tested vent and heater. Cleaned blower. On medium, drum is 242 degrees. On low, its 220. Unit going off in high limit. Need operating thermostat and heater due to possible damage. Need new heater box. ; rqstng P&A on 1 WP8541818 (Heater box) and 1 WP3977767 (Tstat) and 1 279838 (Element) and 1 279816 (Tstat kit)"
We serviced a
WHIRLPOOL RANGE
Model GCI3061XB01
Near Webster, NY 14580
James
Job Details:
01/10/2022
Replaced module and display. Ui communication error. Rechecked harness and problem remains. Installed original ui and tested with a pot of water. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Pittsford, NY 14534
Steve
Job Details:
01/10/2022
Replaced tub suspension for washer getting out of balance
We serviced a
WHIRLPOOL DRYER
Model WED5620HW
Near Pittsford, NY 14534
Steve
Job Details:
01/10/2022
"Found restricted dryer vent, advised customer to replace vent hood and to run dryer without Ecoboost selected."
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Webster, NY 14580
Dave F
Job Details:
01/10/2022
Moisture is building in the freezer section . Customer also mentioned unit is freezing veggies . Adjusted the temperature to recommended and adjusted the freezer to max cool . Customer will monitor unit . Unit tested good .
We serviced a
CROSLEY RANGE
Model CREE3861TWA
Near Webster, NY 14580
James
Job Details:
01/10/2022
Left side elements stuck on. Tested unit and it is functioning now. Elements and receptical are good. Need switches. ; schdld next appmnt for 1/13 THU !
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Rochester, NY 14613
Dave F
Job Details:
01/10/2022
Lid was broken on the left hinge . Replaced lid due to not being able to close it and start machine . Ran unit in auto diagnostics. Unit tested good .
We serviced a
MAYTAG WASHER
Model MHW5500FW SEE
Near Fairport, NY 14450
Steve
Job Details:
01/10/2022
"Found drain pump would not shut off and gave F08 E03. Performed diagnostic test and reset unit, washer operated normal after. Quoted for pressure sensor and control board.; rqstng P&A on 1 WPW10448876 (Pressure sensor) and 1 W11201286 (Appliance control unit)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704EBS0
Near Pittsford, NY 14534
Steve
Job Details:
01/10/2022
"Checked and found water leaking from diverter. Replaced motor assembly, no leaks; used 1 Sh15 (Shipping) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14626
Evan
Job Details:
01/05/2022
Customer just received unit and they wanted the burner caps installed. Customer could not provide proof of purchase as the unit is missing the front left burner cap. Customer is going to contact Whirlpool to obtain the missing burner cap.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Sweden, NY 14420
Dave L
Job Details:
01/05/2022
Unit would not agitate due to a failed actuator. Replaced actuator. Calibrated and tested ok. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Macedon, NY 14502
Dave F
Job Details:
01/05/2022
Unit had nidec actuator and shift arm came out of the cam . Replaced actuator calibrated unit and ran auto diagnostics unit tested good.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB00
Near Ontario, NY 14519
James
Job Details:
01/05/2022
"Unit not cycling icemaker. Thermistor open in Diagnostics. Lost continuity on black wire once it goes into door. Need door. ; rqstng P&A on 1 LW11038915 (Door), ordrng 1 Sh, states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Rochester, NY 14616
Evan
Job Details:
01/05/2022
Customer stated that impeller cap has broken causing issue. Ordering cap ; ordrng 1 W11050804 (Impeller cap)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, NY 14626
Evan
Job Details:
01/05/2022
Customer stated that unit was leaking from underneath. Found hole in interior drain hose and also hose running from pump to tub. Replaced both hoses. Unit is no longer leaking but clip on pump that mounts to tub is broken and unit is also missing front feet. Ordering drain pump and ; ordrng 1 W11396717 (Drain pump) and 2 WPW10687506 (Feet)s
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Marion, NY 14505
Dave F
Job Details:
01/05/2022
Screw that holds the agitator in came out . The top dogs were also out . Reinstalled dogs and loctite the screw and tightened . Ran auto diagnostics and calibrated unit. Unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rochester, NY 14626
Evan
Job Details:
01/05/2022
Customer stated that unit was not washing correctly. Found that spray arm was not attached correctly causing issue. Reattached lower spray arm and ran diagnostic cycle. Unit completed cycle as it should. Unit now washing as designed. Unit tested good
We serviced a
MAYTAG DRYER
Model MEDX655DW
Near Brockport, NY 14420
Dave L
Job Details:
01/05/2022
Replaced thermal fuse due to unit not heating. Venting is completely clogged and will need to be serviced. Vent penetrates through roof. ; used 1 Wp3392519 (Fuse) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH00
Near Rochester, NY 14624
Steve
Job Details:
01/05/2022
Replaced drain pan in fresh food for slow drain and leaking water into cabinet under deli drawer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Rochester, NY 14626
Dave L
Job Details:
01/05/2022
"Door would not close completely on the lower right side of freezer door due to a small crack near hinge. Replaced door. ; ordrng 1 W11477033 (Door), dspstn on spec-tagged invntry: 1 W11477033 DOOR"
We serviced a
WHIRLPOOL WASHER
Model WFW9750WW01
Near Rochester, NY 14620
Steve
Job Details:
01/05/2022
"Replaced door latch for F22 error code, washer checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV04
Near Palmyra, NY 14522
Dave F
Job Details:
01/05/2022
Replaced control and diffuser. Unit tested good .
We serviced a
WHIRLPOOL WASHER
Model WFW9050XW00
Near Rochester, NY 14625
Steve
Job Details:
01/05/2022
"Found coin and toothpick in drain cleaning, could not recreate problem."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Irondequoit, NY 14617
Evan
Job Details:
01/05/2022
Customer stating that unit is producing a squealing noise. Found that noise is coming from gear case internally. Gear case will need to be replaced. Ordering gear case ; rqstng P&A on 1 W10870913 (Gearcase)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, NY 14626
Dave L
Job Details:
01/05/2022
"SR7732654463 installed drier and process tube. found large refrigerant leak behind freezer/fresh food mullion. Contacted techline to document as unrepairable. Video of leak available upon request. ; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11504416 COUPLER BR 8.5X6 , and 3 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Rochester, NY 14616
Dave L
Job Details:
01/05/2022
Ice container is cracked ordering ice container ; ordrng 1 W10850492 (Ice container)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ03
Near Ontario, NY 14519
James
Job Details:
01/05/2022
Dropped off part
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Sodus, NY 14551
James
Job Details:
01/05/2022
Replaced heater element and tested diagnostics. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW1
Near Sodus, NY 14551
James
Job Details:
01/05/2022
Unit not draining. Found terminal loose on drain pump. Reconnected pump and tested. Unit functions properly. If problem persists replace pump assembly
We serviced a
KITCHENAID DISHWASHER
Model KDTE304DSS0
Near Sodus, NY 14551
James
Job Details:
01/05/2022
Replaced control and element. Ran diagnostics cycle successfully. Unit functions properly.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL5
Near Marion, NY 14505
James
Job Details:
01/05/2022
"Unit not draining. Found water drains to sink very slowly and drain pump overheating. Removed drain hoses and verified they are clear. Replaced drain pump and tested. Unit no longer opening check valve at drain loop. Need drain hose. Left unit uninstalled. ; ordrng 1 WPW10545278 (Check loop), dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"
We serviced a
MAYTAG RANGE
Model MES8800FZ1
Near Macedon, NY 14502
James
Job Details:
01/05/2022
Unit heats on broil but not bake. Found bake element melted. Need element. ; ordrng 1 W10779716 (Element)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rochester, NY 14609
Evan
Job Details:
01/05/2022
Customer stating that unit is not running. Found that incoming voltage was not adequate. Unit should be receiving 240v and is only receiving 120v. There is an issue with breaker not sending correct voltage to outlet. Unit itself tested good. Collected service cal fee
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near East Rochester, NY 14445
Steve
Job Details:
01/05/2022
"Replaced upper oven ignitor, sensor and main control for inconsistent oven temperature.; dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Rochester, NY 14626
Dave L
Job Details:
01/05/2022
Found both door hinges were bent preventing door closure. Unable to bend back into place. Customer has a 5 year extended warranty through Home Depot and would like to go through them first before proceeding.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14612
Dave L
Job Details:
01/05/2022
Replaced dented panel
We serviced a
WHIRLPOOL OVEN
Model WFE361LVB0
Near Webster, NY 14580
James
Job Details:
01/05/2022
Replaced lf infinite switch and tested on different settings. Element is cycling properly.
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Palmyra, NY 14522
Dave F
Job Details:
01/05/2022
F9E1 Long drain error code . Found the drain pump filter was clogged . Customer can not get to drain put filter . Cleaned filter cleared error codes ran auto diagnostics. Unit tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ
Near Fairport, NY 14450
Steve
Job Details:
01/05/2022
"Found ice at mouth of fill tube causing water to splash over into ice bin turning ice into block of ice. Removed ice obstruction, fills good now."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Newark, NY 14513
Dave F
Job Details:
01/05/2022
Lid lock failed and lid lock light was just flashing . Replaced lid lock and tested unit auto diagnostics and ran calibration unit tested good.; dspstn on spec-tagged invntry: 1 W11307244 LATCH
We serviced a
WHIRLPOOL DRYER
Model WED6620HW1
Near Rochester, NY 14612
Dave L
Job Details:
01/05/2022
Contacted customer to preorder drum. ; ordrng 1 W10381481 (Drum)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Phelps, NY 14532
Dave F
Job Details:
01/05/2022
Gearcase leaked oil everywhere . Ordering all the parts that are covered in oil . Gearcase . Motor . Belt . Pulley. Actuator. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11497303 (Motor) and 1 WPW10006355 (actuator) and 1 W10528947 (drive hub kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Geneva, NY 14456
Dave F
Job Details:
01/05/2022
Unit has physical damage to the cabinet chassis on the bottom in the front on both sides . Took photos of damage. Unit can not be repaired.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Canandaigua, NY 14424
Dave F
Job Details:
01/05/2022
Bail arm had fallen off and was over making ice . Adjusted the bail arm so it would not come out. Unit tested good .
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPB6
Near Rochester, NY 14612
James
Job Details:
01/05/2022
Replaced auger gears and tested. Unit functions properly. Left part with customer.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Rochester, NY 14609
Evan
Job Details:
01/05/2022
Replacing door due to gasket continually coming out of channel. Replaced door heated gasket to form to door. Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rush, NY 14543
Steve
Job Details:
01/05/2022
Replace heater in accordance with Special Project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Henrietta, NY 14467
Steve
Job Details:
01/05/2022
Replaced freezer light after it tested open causing fresh food lights to not work. Special project S153AQ.; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rochester, NY 14621
Evan
Job Details:
01/05/2022
Customer stated that unit was failing to dry properly. Found that vent was severely crushed behind unit causing issue. Straightened vent and ran unit to confirm function. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Rochester, NY 14621
Dave F
Job Details:
01/04/2022
Unit is not running at all . Mice have chewed wires and there are roaches inside the unit . Unit is not covered under warranty.
We serviced a
KENMORE OVEN
Model 790.74142711
Near Pittsford, NY 14534
Dave F
Job Details:
01/04/2022
Found the ignitor not turning on but has power going to it . Replaced ignitor and tested unit . Tested good .; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
We serviced a
JENN AIR RANGE
Model JGRP436WP02
Near Pittsford, NY 14534
Dave F
Job Details:
01/04/2022
Pre heated 350 Checked temperatures of unit and found it was around 328 found the calibration was turned down -10 . Adjusted unit up to 15 + . Restarted bake and waited . Unit is now 350 . Tested good .
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Fairport, NY 14450
Dave F
Job Details:
01/04/2022
Replaced right hand fresh food door for damage . Tested unit . Tested good
We serviced a
JENN AIR RANGE
Model JGS9900CDS00
Near Canandaigua, NY 14424
Dave F
Job Details:
01/04/2022
Found the ignitor was not lighting fast enough and there is a little bit of gas smell . Replaced ignitor tested good . Customer is also having the cooktop auto ignition spark sometimes cleaned burners and tested good . ; used 1 12400035 (IGNITOR) from stock
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Rochester, NY 14625
James
Job Details:
01/04/2022
Replaced spark module and tested all burners. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Conesus, NY 14435
Steve
Job Details:
01/04/2022
Replaced freezer door for water line freezing.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rochester, NY 14625
James
Job Details:
01/04/2022
Unit takes several cycles to dry. Customer concerned about no lint on filter. Tested unit and verified airflow to outside. Inspected filter and adjusted vent to maximize airflow. Customer is to monitor. Left part with customer; dspstn on spec-tagged invntry: 1 279838 ELEMENT
We serviced a
WHIRLPOOL RANGE
Model GCI3061XB01
Near Webster, NY 14580
James
Job Details:
01/04/2022
240v to unit and its not powering on. Need control module. Cant test ui without module. ; ordrng 1 W10857230 (Module) and 1 WPW10396615 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYS6
Near Webster, NY 14580
James
Job Details:
01/04/2022
"Unit has burning smell. Main harness melted inside control and warped panel. Need control, control panel, and harness. Called safety team. 7732583414They are covering parts only and shipping parts to appliance tec; ordrng 1 W10804121 (Control) and 1 WPW10380381 (Control panel) and 1 W10837663 (Harness) and 1 Sh15"
We serviced a
MAYTAG WASHER
Model MHW6630HC1
Near Webster, NY 14580
James
Job Details:
01/04/2022
Replaced ui and dispenser. Tested with lid removed and found no leaks.
We serviced a
WHIRLPOOL OVEN
Model RF378LXPB3
Near Fairport, NY 14450
Evan
Job Details:
01/04/2022
Customer stated that unit was showing f3e2. Code relates to temp sensor error. Took resistance reading of temp sensor from control. Sensor tested within range. Reassembled unit and ran preheat to 350. Unit never showed error code. Tech is suspecting control need to be reset. If issue occurs please order control WP6610456 (control) $258.00. Collecting service call fee for now
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Rochester, NY 14618
Evan
Job Details:
01/04/2022
Customer stated that unit is failing to wash. Found that belt was unhooked causing issue. Reseated belt and tested unit. Confirmed function. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rochester, NY 14612
Dave L
Job Details:
01/04/2022
Replaced left side fresh food door.
We serviced a
WHIRLPOOL DRYER
Model NGD4655EW3
Near Irondequoit, NY 14617
James
Job Details:
01/04/2022
"Unit not heating. Tested unit and found infinite resistance in igniter. Need part. Replaced igniter and tested. Unit cycled two times then no longer opening gas valve. Need igniter and coils ; ordrng 1 279834 (Coil) and 1 269834 (Coil), dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL and 1 279311 IGNITOR , used 1 12400035 (Igniter) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Rochester, NY 14612
James
Job Details:
01/04/2022
Unit not powering on. Found ui harness disconnected inside control panel. Reconnected and tested on timed dry. Unit functions properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14612
James
Job Details:
01/04/2022
Replaced heating element and tested. Found no leaks. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
AMANA OVEN
Model AER6303MFS2
Near Rochester, NY 14606
Evan
Job Details:
01/04/2022
Customer stated that unit would never advance past preheat. Found broken wire at L1 terminal causing issue. Repaired wire and tested unit. Ran preheat to 350. Unit completed preheat as it should. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Victor, NY 14564
Steve
Job Details:
01/04/2022
"Replaced auger motor for no ice dispensing, checks good"
We serviced a
MAYTAG STACKED LAUNDRY
Model MHW6000XW2
Near Rochester, NY 14612
Dave L
Job Details:
01/04/2022
Replaced torn bellow. Tested for leaks. Checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Rochester, NY 14621
Evan
Job Details:
01/04/2022
Customer stating that unit was experiencing long preheat times. Found that ignitor was failing to glow causing issue. Confirmed 120v at ignitor. Replaced ignitor and tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
We serviced a
MAYTAG DRYER
Model MEDC300XW0
Near Irondequoit, NY 14617
Evan
Job Details:
01/04/2022
Customer was inquiring about vent replacement. Advised customer we do not sell venting but would be happy to install for them. Customer is going to proceed on there own. S/c fee on job 107329
We serviced a
MAYTAG WASHER
Model MVWC350AW1
Near Irondequoit, NY 14617
Evan
Job Details:
01/04/2022
Customer stated that unit would not start cycle. Checked for error codes. Unit displaying code f7e1 for basket speed fault. Ran test cycle and found that unit was failing to spin due to drive shaft being seized. Was able to break shaft free by hand and basket began to spin bearing inside transmission has failed causing issue. Gear case will need to be replaced. Customer does not want to proceed at this time due to age of unit. Collecting service call fee ; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Pittsford, NY 14534
Steve
Job Details:
01/04/2022
"Found wash tub was sitting low causing tub to rest on floor when full, and causing out of balance situations when running and splashing water over top of the tub. Ordering suspension kit.; ordrng 1 W10780048 (Suspension kit) and 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL COOKTOP
Model WEEA25H0HZ0
Near Rochester, NY 14624
Steve
Job Details:
01/04/2022
Replaced oven door glass for broken glass
We serviced a
KENMORE DRYER
Model 11066112500
Near Rochester, NY 14624
Steve
Job Details:
01/04/2022
"Checked and found broken element, ordered element; ordrng 1 279838 (Element) and 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14624
Steve
Job Details:
01/04/2022
Found freezer LED not functional causing lights in fresh food to not work. Replaced freezer LED; used 1 W10695459 (MODULE) from stock
We serviced a
KENMORE DISHWASHER
Model 665.13023K110
Near Scottsville, NY 14546
Steve
Job Details:
01/04/2022
Found warped door seal and vent gasket causing moisture on and around door switch. Ordered switch and gaskets.; ordrng 1 WPW10254545 (Gasket) and 1 W10274884 (Latch) and 1 8269323 (Handle) and 1 W10284090 (Door seal)
We serviced a
KITCHENAID REFRIGERATOR
Model KSRI25FNWH00
Near Rochester, NY 14612
Dave L
Job Details:
01/04/2022
Replaced ice maker due to a stripped motor. Cycled power. Customer to monitor after 24 hours; ordrng 1 Sh (Sh)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHW
Near Rochester, NY 14615
Dave L
Job Details:
01/04/2022
Ice maker is not getting water. Verified no water supplied to unit through saddle valve. Recommending customer contact a qualified plumber to repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW03
Near Spencerport, NY 14559
Dave L
Job Details:
01/04/2022
Unit had not defrosted. Has recovered since call was placed. Defrost tested ok. Ordering jazz board; ordrng 1 W11524469 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Spencerport, NY 14559
Dave L
Job Details:
01/04/2022
Customer stated that the unit it was in drain lockout. Unit has been working ok after they let it time out. Low water error and water level system error in diagnostics. Ran auto test several times to check water supply and valve function. Cleaned pump. Verified tub and sensor connections to water sensor. Unit testing ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rochester, NY 14606
Dave L
Job Details:
01/04/2022
Sr7732168359 contacted techline harness to defrost thermistor is damaged inside cabinet. Unit is unrepairable. Referred customer to their extended warranty company for resolution.
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8O
Near Spencerport, NY 14559
Dave L
Job Details:
01/04/2022
Found gap In freezer door gasket near right hinge. Molded gasket customer to monitor
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Hilton, NY 14468
Dave L
Job Details:
01/04/2022
"Customer stated that unit leaked from door area after repair. Same load of dishes each time. Was unable to recreate. Customer is going to run the unit empty several times to monitor. Unit leaked after the 4th cycle. Ordering vent, control, and spray arms. Techline to be contacted on return visit. ; rqstng P&A on 1 WPW10491331 (Spray arm) and 1 WPW10498900 (Spray arm) and 1 W11413274 (Control) and 1 WPW10428211 (Vent)"
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Hilton, NY 14468
Dave L
Job Details:
01/04/2022
Unit is shaking excessively during spin and showing signs of wear on the bellows. Ordering bellows. Control will need to be reprogrammed. ; ordrng 1 W11314648 (Bellows)
We serviced a
MAYTAG DRYER
Model MGD4800FW0
Near Rochester, NY 14618
Evan
Job Details:
01/04/2022
Customer stated unit was producing noise. Found change inside door causing issue. Removed change. Tested unit. Unit tested good s/c fee and labor is on 107497; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Pittsford, NY 14534
Dave F
Job Details:
01/04/2022
Replaced meat drawer . Added petroleum jelly to each drawer to help it slide out better
We serviced a
JENN AIR MICROWAVE
Model JMV9169BA
Near Webster, NY 14580
Evan
Job Details:
01/04/2022
"Customer stated unit was running while door was open , tested and found door switch was bad . Replaced door switch , unit tested good"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Rochester, NY 14606
Dave F
Job Details:
01/04/2022
Unit not turning on . Found no power going to unit from outlet . Checked breaker was turned on . Flipped breaker unit powered on . Breaker may be weak and needs to be replaced . Unit tested good all burners are working and unit pre heated to 350 . Tested good . ; dspstn on spec-tagged invntry: 1 WPW10245259 BLOCK- TERM
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW2
Near Penfield, NY 14526
Evan
Job Details:
01/04/2022
Customer stated that bellow had ripped causing unit to leak. Confirmed issue. Replaced for this issue. Ran diagnostic cycle to confirm function. Unit tested good
We serviced a
MAYTAG DRYER
Model MEDC215EW
Near Bloomfield, NY 14469
Steve
Job Details:
12/22/2021
Ordering timer and start relay for timer not stopping; rqstng P&A on 1 WPW10185982 (Timer) and 1 WPW10117655 (Relay)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Canandaigua, NY 14424
Dave F
Job Details:
12/22/2021
Bellow has house in it and needs to be replaced ordering new bellow . Flashed ACU to lastest software to help with that issue . Tested unit in diagnostics tested good just need to replace bellow .; ordrng 1 W11314648 (bellow)
We serviced a
WHIRLPOOL RANGE
Model WFE520S0FS0
Near Rochester, NY 14616
James
Job Details:
12/22/2021
Clock is pixelated. Replaced control and tested. Unit functions properly.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL1
Near Canandaigua, NY 14424
Steve
Job Details:
12/22/2021
Replaced drain pump for not draining; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Spencerport, NY 14559
Dave L
Job Details:
12/22/2021
The unit was not dispensing ice or water due to the water filter being half seated. Fully seated water filter; dspstn on spec-tagged invntry: 1 W11294907 ICEMAKER
We serviced a
KENMORE REFRIGERATOR
Model 665.13049K113
Near Rochester, NY 14618
Evan
Job Details:
12/22/2021
Replacing drain pump due to old pump failing to remove water. Replaced pump. Tested unit. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14624
Dave L
Job Details:
12/22/2021
Replaced heater per rework. S17304 tested ok. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS00
Near Rochester, NY 14616
Dave L
Job Details:
12/22/2021
Fill tube frozen again after power outage. Cleared fill tube. Recommending monitoring again. If problem persists pre order control and heater. ; rqstng P&A on 1 WPW10554299 (Tube heater) and 1 W10878993 (UI)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Rochester, NY 14616
Dave L
Job Details:
12/22/2021
Unit is not making ice due to a frozen fill tube. Heater harness is cut and will need to be replaced ; rqstng P&A on 1 W11366500 (Fill tube)