Service History 144 - Appliance Tec

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HZ1

Near Macedon, NY 14502

Steve

Job Details: 02/10/2022

"Found the black wire on block at power supply. Replaced cord and the range tests good. ; used 1 Pt500 (Cord), and 1 Sh15 (Shipping) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Webster, NY 14580

Evan

Job Details: 02/10/2022

Replacing door latch due to latch failing to actuate. Replaced latch. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W11394572 DOOR LATCH

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Rochester, NY 14606

Dave L

Job Details: 02/10/2022

Replaced damper due to intermittent operation. Customer to monitor.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14626

James

Job Details: 02/10/2022

Unit leaking and not spinning out clothes. Found hot water valve chattering causing copper pipes to rattle. Drain hose pitched upwards causing water to splash from sink. Slow drip from water shut offs. Adjusted drain hose and calibrated. Tested unit and verified verified unit is no longer leaking. Need valve assembly for noise issue. Left water turned off. Hot and cold need to be on for unit to go through all cycles. ; rqstng P&A on 1 W11127357 (Valve)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Churchville, NY 14428

Dave L

Job Details: 02/10/2022

Customer concerned with wash performance. No errors In Diagnostics. Went over use and care with the customer. Unit tested good. Ran load size calibration. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

JENN AIR OVEN-MW COMBO

Model JMW2430WS02

Near Spencerport, NY 14559

Dave L

Job Details: 02/10/2022

Spoke to customer rescheduling with a second tech for rediagnosis.; schdld next appmnt for 2/14 MON !

We serviced a

WHIRLPOOL DRYER

Model WGD5000DW1

Near Rochester, NY 14624

Dave L

Job Details: 02/10/2022

"Customer stating that the dryer would not start. Found timer in the off position and the door not completely latched. Shut door, moved timer to 50 minutes, and started the dryer without issue. Removed 5 foot section of venting that was not needed. Airflow tested ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Rochester, NY 14611

Dave L

Job Details: 02/10/2022

Customer was concerned with screws left over from last repair. Verified that the screws were not from the washer. Customer also stating the unit is still not working properly. Unit tested ok in diagnostics. Re calibrated machine and went over use and care. ; dspstn on spec-tagged invntry: 1 w11458145 CNTRL-ELEC

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Spencerport, NY 14559

Dave L

Job Details: 02/10/2022

The washer can not sense water level. Verified the integrity of the pressure hose. Ordering control. ; ordrng 1 W11170706 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Farmington, NY 14425

Steve

Job Details: 02/10/2022

Found there was obstruction in drain line causing no drain. Removed obstruction with shop vac and the dishwasher is now draining. Cleaned the spray arms and recommended customer run hot water at sink before use for better performance. The garbage disposal is backing up so I recommended to run that prior to dishwasher use also to clear house drain.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Farmington, NY 14425

Steve

Job Details: 02/10/2022

The washer is walking and banging in bulky items cycle. Ordering control for speed sensor issue. ; ordrng 1 W11322903 (Acu)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Victor, NY 14564

Steve

Job Details: 02/10/2022

Ordering door for broken hinge receiver causing door to not close properly. ; rqstng P&A on 1 LW10865738 (Door right BSS) and 1 W11178521 (Nameplate)

We serviced a

WHIRLPOOL COOKTOP

Model KFGD500EWH04

Near Irondequoit, NY 14617

Evan

Job Details: 02/10/2022

Customer stated that unit was delivered with a dent on the left side and also a scratch on cooktop. Replaced left side panel and cooktop. There is also a scratch on the manifold. Ordering manifold ; ordrng 1 W10708334 (Manifold) and 1 W10814133 (Bezel)

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Greece, NY 14626

James

Job Details: 02/10/2022

"Unit not agitating or draining. Replaced actuator and tested. Unit powers drain but not draining. Disassembled drain pump and found no obstruction. Need pump. ; ordrng 1 W10919003 (Pump), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS03

Near Bloomfield, NY 14469

Dave F

Job Details: 02/10/2022

Customer said unit was sparking . When the knobs werent turned out was sparking . Tested unit could not replicate. If problem persists order WPW10548355 switches

We serviced a

WHIRLPOOL RANGE

Model XFG540H0AH0

Near Spencerport, NY 14559

Dave L

Job Details: 02/10/2022

"Unit will not light due to bake harness grounding incorrectly. Ordering harness/burner kit and replacing ignitor on return visit. ; ordrng 1 W10700720 (Burner/harness) and 1 Sh (Sh), dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Rochester, NY 14612

James

Job Details: 02/10/2022

"Fill tube frozen again. Icemaker test passed. Water pressure is good to unit. Defrosted fill tube and tested. Need valve. Warranty labor and sc. Parts due on return. ; ordrng 1 WPW10179146 (Valve) and 1 Sh15, dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Spencerport, NY 14559

Dave L

Job Details: 02/10/2022

"Cut off and thermal fuse are open due to a completely plugged vent. Vent tester indicating no air flow. Issue is not covered under extended warranty as the venting was never addressed since last repair. Replaced thermal fuse and cut off. No ATEC warranty offered with this repair. Venting will need to be replaced under the trailer and capped with appropriate fitting. ; ordrng 1 279816 (Cut off), used 1 WP3392519 (FUSE-THERMAL) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KBS0

Near Rush, NY 14543

Steve

Job Details: 02/10/2022

Found the heater had been leaking at the exit points on dishwasher. Took pics of floor in front and under dishwasher. Took pics of leak residue under heater connections. Replaced heater and tested. The dishwasher tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAW04

Near Rush, NY 14543

Steve

Job Details: 02/10/2022

Replaced ice maker for leaking and intermittent operation ..the ice maker tests good. ; used 1 Sh15 (Shipping) from stock

We serviced a

WHIRLPOOL DRYER

Model WGD75HEFW0

Near Rochester, NY 14617

Steve

Job Details: 02/09/2022

"Found main control with bad relay causing no operation, ordering control; ordrng 1 W11537223 (Control), rqstng P&A on 1 Sh15 (Shipping)"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Irondequoit, NY 14617

Steve

Job Details: 02/09/2022

"Found hinges are over extended. Ordering hinges. ; ordrng 1 W11376139 (Hinge left) and 1 W11371722 (Hinge right) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 WP3389441 CATCH"

We serviced a

MAYTAG WASHER

Model MVWC415EW0

Near Rochester, NY 14616

Dave L

Job Details: 02/09/2022

Replaced damaged wash basket. Tested and calibrated ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Rochester, NY 14616

Dave L

Job Details: 02/09/2022

Replaced worn drive hub due to unit not spinning. Calibrated and tested ok; dspstn on spec-tagged invntry: 1 W10528947 HUB

We serviced a

AMANA RANGE

Model AER6303MFW2

Near Irondequoit, NY 14609

Evan

Job Details: 02/09/2022

Customer stated that cooktop had cracked. Found that unit cracked directly over back left burner and eventually spread across entire cooktop. Quoted customer to replaced cooktop. Customer is going to inquire with manufacturer about possibly covering cooktop. Collecting service call fee for now

We serviced a

KITCHENAID OVEN

Model KODE507EBS02

Near Brighton, NY 14610

James

Job Details: 02/09/2022

Called techline sr 7732932143. Unit still having same issues. Techline said its either ui or harness going to ui. Ordering parts. ; ordrng 1 W10916763 (Ui) and 1 W11136133 (Harness)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2741PF1

Near Webster, NY 14580

James

Job Details: 02/09/2022

Replaced evap fan and verified operation. Unit functions properly. One year warranty on repair.

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Webster, NY 14580

Evan

Job Details: 02/09/2022

Customer stated that unit was failing to wash properly still after last visit with technician. Found that drain hose was hanging too low causing unit not to fill properly. Adjusted drain hose and tested unit again. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Skaneateles, NY 13152

Chuck G

Job Details: 02/09/2022

"Customer stated that detergent was suck in the dispenser and she did hear any water splashing around . I put the unit into a diagnostic test cycle and found sump motor was not running. I found error codes F9E1 and F9E3 (Stuck diverter). Changed sump & motor. Test unit after the repair, unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

We serviced a

WHIRLPOOL DRYER

Model WED9550WL1

Near Rochester, NY 14626

Evan

Job Details: 02/09/2022

Customer stated that unit was producing noise while in use. Discovered that idler pulley was seized causing issue. Replaced idlers and rollers using repair kit. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Shortsville, NY 14548

Chuck G

Job Details: 02/09/2022

"Customer stated that the unit would not go into a spin. I put the unit into a diagnostic test cycle and heard the basket trying to catch when it shifted into spin. Inspected cam and gear case and found no issues with either. I have to brake off wash plate in order to replace the Hub. Ordering Hub and Wash plate. ; ordrng 1 W10752283 (Washplate) and 1 W10528947 (Hub), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFT2776FEZ00

Near Rochester, NY 14606

Dave L

Job Details: 02/09/2022

Unit will not make ice due to a frozen fill tube heater. Quoted for heater. Customer will let us know when they are ready to proceed. ; rqstng P&A on 1 W11087201 (Heater)

We serviced a

AMANA DISHWASHER

Model ADB1400AGF3

Near Marion, NY 14505

Chuck G

Job Details: 02/09/2022

Customer stated that they found water on the floor in front of the dishwasher door. I inspected unit while running a normal wash cycle and could not find a leak from the unit. No codes. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Pittsford, NY 14534

Dave F

Job Details: 02/09/2022

"Replaced compressor.uv drier . Vacuumed unit down and recharged unit . Unit is now cooling as expected.; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4' 1 WPW10143759 DRIER-UV DYE , 2 W11504416 COUPLER BR 8.5X6 , 2 W11504434 COUPLER BR 6X2 , 2 W11504436 COUPLER AL BR 6X1.8 , and 2 W11504445 COUPLER BR 5X4"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW

Near Newark, NY 14513

Chuck G

Job Details: 02/09/2022

Customer stated that water was leaking from the front of the unit. I ran a diagnostic and noticed that water was leaking from the left side of the dispenser. There is a service pointer on this issue. Ordering dispenser ; ordrng 1 W11524105 (Dispenser)

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JW1

Near Rochester, NY 14615

Steve

Job Details: 02/09/2022

"Found open sensor causing f3 error and preventing bake. Ordering sensor; ordrng 1 WPW10181986 (Sensor), dspstn on spec-tagged invntry: 1 12001655 SENSOR 3' and 1 12001656 SENSOR"

We serviced a

AMANA DRYER

Model NGD4655EW

Near Liverpool, NY 13090

Chuck G

Job Details: 02/09/2022

Could not remove blower wheel without damaging it. Ordering blower wheel ; ordrng 1 WP694089 (Blower wheel)

We serviced a

GE WASHER

Model GTW490ACJWS

Near Rochester, NY 14621

Steve

Job Details: 02/09/2022

"Tested washer in diagnostics and could not recreated any abnormal noises during spin, drain or agitate. Recommended video from customer if problem persists."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Rochester, NY 14605

Steve

Job Details: 02/09/2022

"Found power to evap fan but its not running causing warm temp in fresh food section .,.ordering fan. ; rqstng P&A on 1 WP2315539 (Evap fan)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW00

Near Webster, NY 14580

James

Job Details: 02/09/2022

Unit intermittently freezing fresh food section. Tested diagnostics and fan spinning very slow. Need evap fan. ; ordrng 1 W11396715 (Fan) and 1 WP2169142 (Fan blade)

We serviced a

WHIRLPOOL WASHER

Model LCE4332PQ1

Near North Chili, NY 14514

Evan

Job Details: 02/09/2022

Customer stated unit was leaking water excessively. Found small crack in plastic tub that is causing issue. Replacement part has been discontinued. Collecting service call fee

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ07

Near Rochester, NY 14624

Dave L

Job Details: 02/09/2022

Customer has already received service. ; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Spencerport, NY 14559

Dave L

Job Details: 02/09/2022

Customer provided a video of the intermittent noise. Inspected cam and drive pulley for wear. No visible wear. Suspecting rounded off gear inside gearcase. Ordering gearcase and agitator ; ordrng 1 W11423758 (Gear case) and 1 W11395428 (Agitator) and 1 W11510461 (Wash plate)

We serviced a

WHIRLPOOL OVEN

Model WFE535S0LZ0

Near North Chili, NY 14514

Evan

Job Details: 02/09/2022

Customer stated that unit is displaying f6e1 code. Codes relates to range over desired temp. Found that unit is heating as soon as oven is plugged in. Control is causing issue. Ordering control ; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVWC450XW3

Near Walworth, NY 14519

James

Job Details: 02/09/2022

Unit leaking underneath and not finishing cycle. Tachometer test failed and unit leaking from gearcase. Need actuator and gearcase. Customer denied repair

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14611

Evan

Job Details: 02/09/2022

Customer stated that agitator was loose and clothing was ripping. Upon arrival found bolt for agitator bolt was missing. Discovered bolt in bottom of tub. Reattached bolt and tested unit. Ran diagnostic cycle. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Brockport, NY 14420

Dave L

Job Details: 02/09/2022

"Unit was dispatched for draining issues. Drain circuit tested good from control. Found low water error. Valves checked ok. The machine was most likely not connected to hot water. All functions testing ok. ; (created new UIS, deleted prior attachment to UisID 71904)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKW0

Near Hilton, NY 14468

Dave L

Job Details: 02/09/2022

Installed lower spray arm. Tested unit in diagnostics. Checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2568AEW

Near Penfield, NY 14526

James

Job Details: 02/09/2022

Ui flashes and resets every few seconds. Contro board failure. Ordering control. Unplugged unit. ; ordrng 1 W10890094 (Control) and 1 Sh15

We serviced a

KENMORE DISHWASHER

Model 66513862K601

Near Rochester, NY 14620

Evan

Job Details: 02/09/2022

Customer stated that unit was making noise. Found that spray arm is detached causing noises reattached spray arm ran unit to confirm function. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Irondequoit, NY 14609

James

Job Details: 02/09/2022

Unit turns off for long periods of time and temperature rises and freezer thaws out. Unit begins cooling again on its own. Called techline sr7732926862. They said to check for loose connections and power coming in and thats not it to replace user interface. Tested unit with 122v with proper polarity. Req control and ui. ; rqstng P&A on 1 W11035836 (Control) and 1 W11082783 (Ui)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Pittsford, NY 14534

Steve

Job Details: 02/09/2022

Found the ice maker hole that holds bail arm is worn and arm is falling out of hole. Bent bail arm to keep it in place. If problem persists preorder ice maker.

We serviced a

WHIRLPOOL WASHER

Model WTW8600YW0

Near West Henrietta, NY 14586

Steve

Job Details: 02/09/2022

Found bearing is very loud in spin. Quoted for bearing replacement. Customer is going to decide on repair. ; rqstng P&A on 1 W10435302 (Bearing) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL WASHER

Model WTW8500DW4

Near Rochester, NY 14626

James

Job Details: 02/09/2022

Replaced gearcase and wash plate. Calibrated and ran diagnostics cycle successfully. ; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS02

Near Hilton, NY 14468

Dave L

Job Details: 02/09/2022

Replaced left side ff door due to scratch.

We serviced a

WHIRLPOOL DRYER

Model MGD8630HC1

Near Hilton, NY 14468

Dave L

Job Details: 02/09/2022

Replaced console. Unit tested ok.

We serviced a

WHIRLPOOL OVEN

Model WGE745C0FS00

Near Rochester, NY 14616

James

Job Details: 02/09/2022

Panel cracked. Replaced panel and inspected. Tested ui and verified operation.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Newark, NY 14513

Dave F

Job Details: 02/09/2022

Freezer not defrosting . Lights in freshfood are not working . Freezer led out . Customer didnt want to fix led . Wired the led wires together lights in freshfood are working now . Replaced defrost thermistor in freezer and defrosted the unit . . Unit tested good . If problem persists order WPW10675033 control . ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock

We serviced a

WHIRLPOOL RANGE

Model WFC150M0EB3

Near Clifton Springs, NY 14432

Dave F

Job Details: 02/09/2022

Replaced right front switch for element not working . Tested unit . Tested good

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Canandaigua, NY 14424

Dave F

Job Details: 02/09/2022

"F9E1 long drain error code .. found the drain filter was plugged . Cleared filter tested unit , tested good . Drain pipe is not draining and overflowing."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Bloomfield, NY 14469

Dave F

Job Details: 02/09/2022

Unit is having different issue than before the drain tube duck bill was clogged. Cleared duck bill and defrosted unit and drain . Unit tested good .. if problem persists order W11190084

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Hemlock, NY 14466

Dave F

Job Details: 02/09/2022

Water dispenser is slow . Ice maker is making ice slow . Found the water filter was plugged and needs to be replaced. Installed water filter by pass and checked water pressure and was good . Customer is going to get a new filter . Part number for water filter EDR4RXD1 by pass for filter part number W11395888

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS2

Near Seneca Falls, NY 13148

Chuck G

Job Details: 02/08/2022

Customer stated that when she grabbed the bottom drawer to open it a sharp edge cut her. I inspected the bottom drawer area of the unit and found that there was a sharp edge located on the inside of the handle area. I spoke with the safety team and had it documented. Ordering drawer front. SR 7732878469; ordrng 1 W11256444 (Drawer front (Stainless))

We serviced a

MAYTAG WASHER

Model MHW7000AW0

Near Rochester, NY 14618

Chuck G

Job Details: 02/08/2022

"Customer stated that there was a brown out or outage and the unit would not turn on after that. I checked the voltage going to the unit and then at the board, voltage is good. I unplugged and reset the unit, and the unit powered on. I ran a diagnostic test cycle and started a normal cycle in which the unit ran normally. No error codes. Unit tested good ; dspstn on spec-tagged invntry: 1 W10445519 CCU"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Rochester, NY 14624

Chuck G

Job Details: 02/08/2022

"Replaced Hub, basket and wash plate. Put unit into diagnostic test mode and a drain and spin cycle and it operated normally. Unit tested good ; dspstn on spec-tagged invntry: 1 W10528947 HUB"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Rochester, NY 14611

Chuck G

Job Details: 02/08/2022

"Customer stated that the unit would not start a cycle. Unit is getting proper voltage. I put the unit into a diagnostic mode and found that unit was not getting water. I checked all connections on the control and water valve, found a loose connector control. I made sure all connections where correct. I tested unit , unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Waterloo, NY 13165

Chuck G

Job Details: 02/07/2022

Replaced capacitor. Confirmed that the unit agitates and spins. Unit tested good

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Victor, NY 14564

Chuck G

Job Details: 02/07/2022

"Customer stated that the units console was unresponsive and they saw a F2E2 error code. I verified code , unplugged unit and checked the connections on the control. I powered unit up and console was now responding, put unit into diagnostic test mode and it completed cycle successfully. I ran a quick wash cycle and it also completed cycle successfully. Unit tested good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Macedon, NY 14502

Chuck G

Job Details: 02/07/2022

"Customer stated that pods are not releasing , dishes are not coming out clean and that they are finding rust particles in the unit. I checked for error codes, no stored codes. I ran a diagnostic cycle which it completed successfully, the soap dispenser was open upon completion. I did hear the stay arms moving and slashing water around. I did notice some hard calcium stain which indicates hard water but i could not find the source of the surface rust stains. As far as operation the unit tested good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Walworth, NY 14568

Chuck G

Job Details: 02/07/2022

"Customer stated that dishwasher was not draining. I verified that the unit would not drain, pump was not running. I inspected drain pump and discovered that a mouse had chewed through the harness on the drain pump. I spliced the wire going to drain pump. I explained to the customer that they have to take care of there mouse problem or it will happen again. Tested unit and unit tested good. ; dspstn on spec-tagged invntry: 1 WPW10591570 SUMP & MOTOR"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM2

Near Fairport, NY 14450

Chuck G

Job Details: 02/07/2022

"Customer stated that the unit is not draining. I inspected the drain pump and cleaned out obstructions, tested drain pump and it did not drain. Found drain pump is water logged and pump is getting power. Ordering drain pump. ; ordrng 1 WPW10348269 (Drain pump)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Auburn, NY 13021

Chuck G

Job Details: 02/04/2022

"Customer stated that unit would not go past the wash cycle and agitate. I preformed a diagnostic test cycle in which it was completed successfully. I checked for codes and found a long drain code. I pulled drain pump and found no obstructions. I inspected actuator and found it had the Nidec , replaced actuator. Ran another diagnostic cycle and quick wash in which both ran normally. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Seneca Falls, NY 13148

Chuck G

Job Details: 02/04/2022

"Customer stated that unit was not getting enough water. I noticed that the cold water valve was not turned fully on and the hot water valve was turned off, the unit was not getting enough water. I turned on the cold water valve on fully and turned the hot water valve on. Ran a test diagnostic and quick wash cycle , unit preformed normally. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW2

Near Geneva, NY 14456

Chuck G

Job Details: 02/04/2022

"Installed new console but still had the same symptom, uninstalled new console and reinstalled old console. Tested lid lock and the lid lock is faulty. Replaced lid lock. Unit tested good ; used 1 W10810403 (Lid lock) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Geneva, NY 14456

Chuck G

Job Details: 02/04/2022

"Replaced door strike. Tested unit , unit tested good ; dspstn on spec-tagged invntry: 1 W11394572 DOOR LATCH and 1 W11457841 STRIKE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Liverpool, NY 13090

Chuck G

Job Details: 02/03/2022

"Customer stated that unit will not cool, i ran unit for an hour with a thermal couple in the unit and after an hour the reading was 62 degrees. I put a amp clamp on the starter and received a reading on 0.05amps which indicates a low side leak. Unit needs a sealed system repair ; saved tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ

Near Liverpool, NY 13090

Chuck G

Job Details: 02/03/2022

"Customer stated that unit had noisy operation. I verified that the washer motor is running and that the water fill valve is receiving 120v. I inspected drain pump and found some debris , cleaned out debris. Unit tested good"

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW

Near Syracuse, NY 13224

Chuck G

Job Details: 02/03/2022

"Customer stated that unit would not spin ( verified ). I inspected belt, pulleys and idler and found that belt had slipped off of idler. Reattached belt and tested unit. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM01

Near Syracuse, NY 13205

Chuck G

Job Details: 02/03/2022

"Customer stated that the unit was making a small amount of ice and hardly no water was coming out of water dispenser. I verified that the ice maker was producing some Ice, there was ice in the tray and water flow out of the dispenser was very weak. I checked that the fill tube was not clogged with ice and it was clear. I then checked the saddle valve that supplys the water to the unit and it was clogged. I removed the water line going to the unit at the valve and cleared the blockage. Reconnected line and tested unit , unit now has the desired water pressure going to unit. Cycled ice maker. Unit tested good"

We serviced a

WHIRLPOOL OVEN

Model KEBC247KBL03

Near Skaneateles, NY 13152

Chuck G

Job Details: 02/03/2022

Customer stated that they are hearing a noise when either the top or lower ovens are running. I confirmed that the noise was coming from the lower blower. Ordering lower blower. ; ordrng 1 WPW10016550 (Blower)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Dansville, NY 14437

Dave F

Job Details: 02/03/2022

Replaced user interface for tough button not working . Tested unit. Tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Ionia, NY 14475

Dave F

Job Details: 02/03/2022

LED in freshfood section is not working . Unit needs new module . Ordering part W11527432; ordrng 1 W11527432 (LED module)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Bloomfield, NY 14469

Dave F

Job Details: 02/03/2022

Customer is experience the clothes not being as dry on certain cycles. No error codes .Units are no longer being sent the owners manual customer did not know that the bulky items only does a slow spin compared to the other cycles that they do a fast spin. Leveled unit put clothes in unit got them wet and ran unit in drain and spin . Did spin out and tested good . Customer drain is a little slow should be looked at but unit does work .; dspstn on spec-tagged invntry: 1 W10721967 CAM

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FXSS4

Near Walworth, NY 14568

Dave F

Job Details: 02/03/2022

Replaced wash pump . Unit is no longer leaking . Unit tested good .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Pittsford, NY 14534

Dave F

Job Details: 02/03/2022

Compressor not starting found the start relay was clicking .replaced start relay tested unit compressor was pulling 20 A while starting it was trying to start but never actually started unit .needs new compressor ordering parts; ordrng 1 W11209866 (compressor) and 1 W11506635 (access valve) and 1 WPW10143759 (drier) and 2 W11504445 (5/4)s and 2 W11504434 (6/2)s and 2 W11504436 (6/1.8)s and 2 W11504416 (8.5/6)s

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Rochester, NY 14612

James

Job Details: 02/03/2022

Replaced basket and calibrated. Ran high spin successfully.

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JW1

Near Rochester, NY 14610

Dave F

Job Details: 02/03/2022

Checked ground on outlet was good . Replaced DSI board . Left and right front burner and caps . Tested unit . Tested good .

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Rochester, NY 14612

James

Job Details: 02/03/2022

Replaced basket and calibrated. Ran high spin successfully.

We serviced a

WHIRLPOOL DRYER

Model CGM2745FQ0

Near Rochester, NY 14626

James

Job Details: 02/03/2022

"Unit heats but doesn't dry. Unit heating properly for first 10-15 minutes then gas valve no longer opening. Need gas coils. Replaced gas coils and cleaned blower housing. Tested unit and verified operation. One year warranty on repair. ; used 1 279834 (Coil), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Rochester, NY 14626

James

Job Details: 02/03/2022

Unit spins off balance and clothes gets stuck under agitator. Tightened tub nut and replaced agitator. Checked for level and calibrated. Ran high spin successfully.

We serviced a

AMANA DRYER

Model NGD4655EW0

Near Rochester, NY 14612

Dave L

Job Details: 02/03/2022

Found worn drum rollers causing noise. Installed repair kit and cleaned cabinet. Testing ok. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT

We serviced a

WHIRLPOOL WASHER

Model WFW9200SQ02

Near Rochester, NY 14612

James

Job Details: 02/03/2022

Bellows is torn causing leak. Replaced bellows and tested. Found no leaks. One year warranty on repair.

We serviced a

KITCHENAID OVEN

Model KEBS207SSS04

Near Pittsford, NY 14534

Dave F

Job Details: 02/03/2022

Unit is not now heating . It is only getting 120 volts on one side . Went to breaker it was on . Checked voltage at breaker and found that it is not sending 120 on red . There was another 40 amp breaker that was not being used in the breaker box . Swapped breaker and unit tests good .

We serviced a

WHIRLPOOL MICROWAVE

Model AMV2307PFS0

Near Rush, NY 14543

Dave F

Job Details: 02/03/2022

Unit is saying door when trying to start door switch is bad . Replaced interlock with updated part W11244494 . Tested unit . tested good ; used 1 W11244494 (INTERLOCK) from stock

We serviced a

KITCHENAID RANGE

Model KSDG950ESS0

Near Rochester, NY 14612

James

Job Details: 02/03/2022

"Unit had f9e0 f1e1 and f2e1 errors. Cancel button won't work unless ui is disconnected and reconnected. Tested unit and had 242v at terminal block. Ordering control and ui to be replaced at same time. ; ordrng 1 W10915031 (Console) and 1 W11100515 (Control), states that autho needed"

We serviced a

WHIRLPOOL DRYER

Model WED6620HW1

Near Rochester, NY 14612

Dave L

Job Details: 02/03/2022

Replaced drum due to damaged finish coming off on clothes/ noise. New drum sounds much better.

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW2

Near Rochester, NY 14612

Dave L

Job Details: 02/03/2022

Customer is having an issue with damaged clothing. Found full was off due to suds in the pressure hose. Cleared hose and calibrated unit. Customer to monitor.

We serviced a

MAYTAG WASHER

Model MVWC415EW0

Near Rochester, NY 14616

Dave L

Job Details: 02/03/2022

Plastic ring on wash basket is damaged and leaving pieces in the wash tub. Ordering tub. ; ordrng 1 ShipdirectW10521298 (Ship direct Wash basket)

We serviced a

AMANA RANGE

Model AER6603SFS1

Near Rochester, NY 14617

Evan

Job Details: 02/03/2022

Customer stated that unit was still experiencing issue. Confirmed that broil is turning on when running a bake cycle. Unit generated error code f6e1 for range oven temperature. Control will need to be replaced. Quoted customer for control replacement. Customer does not want to proceed at this time.

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Rochester, NY 14616

Dave L

Job Details: 02/03/2022

Replaced pump and OWI due to water remaining at the end of the cycle. Recalibrated OWI in diagnostics. Customer to monitor ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN