We serviced a
AMANA WASHER
Model NTW4516FW3
Near Perinton, NY 14450
Andres V
Job Details: 04/06/2022
Replaced mcu on unit. Tested unit in diagnostic cycle
We serviced a
MAYTAG DRYER
Model MED5500FW2
Near Fairport, NY 14450
Andres V
Job Details: 04/06/2022
Replaced water valve on unit. Hooked water back up to it and turned water on. Valve is functioning properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Macedon, NY 14502
Andres V
Job Details: 04/06/2022
Replaced MCU in unit. Ran a diagnostic test unit completed cycle successfully.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Rochester, NY 14606
Dave L
Job Details: 04/06/2022
Ice maker is intermittently getting stuck mid cycle. Replaced module. Customer to monitor after 24 hours
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Rochester, NY 14605
Dave L
Job Details: 04/06/2022
Found shorted user interface causing the drum light to stay on and preventing the customer from starting a cycle. Replaced UI unit tested good. ; ordrng 1 Sh (Sh)
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Rochester, NY 14621
Dave L
Job Details: 04/06/2022
Replaced worn strike. Venting tested poorly. Recommending that the customer shorted accumulated length of venting where possible. ; used 1 279570 (Strike) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Webster, NY 14580
Andres V
Job Details: 04/06/2022
Replaced all gaskets on unit. Made sure they were sealing correctly.
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Piffard, NY 14533
Jeremy
Job Details: 04/06/2022
"Customer stated unit is not spinning clothes out. Checked and found no stored error codes. Ran rinse cycle and found when agitation began the control would go blank then start again after a few seconds. Verified proper voltage at control board. Discovered burning smell coming from control after motor has been running. Ordering control, motor and harness. Control is backordered.; ordrng 1 W11170317 (CNTRL- ELEC) and 1 W10890624 (DRIVE MOTOR) and 1 W11448788 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ02
Near Pittsford, NY 14534
Jeremy
Job Details: 04/06/2022
"Replaced hinge, door closes properly."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HW00
Near Pittsford, NY 14534
Jeremy
Job Details: 04/06/2022
"Replaced vent trim, oven is completely changed to stainless steel."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Victor, NY 14564
Jeremy
Job Details: 04/06/2022
"Discovered DC fan motor is hot to touch after trying to run. Ordering fan motor, before changing control.; ordrng 1 W11416460 (Fan Motor)"
We serviced a
WHIRLPOOL OVEN
Model GBD307PDS09
Near Williamson, NY 14589
James
Job Details: 04/06/2022
Unit not powering on clock. Disconnected control and reconnected. Functions of oven are activating but no display. Need control. Part has been discontinued.
We serviced a
KITCHENAID VENTHOODS
Model UXB0600DYS
Near Rochester, NY 14626
Dave L
Job Details: 04/06/2022
Bearing on blower motor is loud. Ordering blower motor; ordrng 1 WPW10294026 (Blower motor) and 1 Sh (Sh)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Webster, NY 14580
Andres V
Job Details: 04/06/2022
Customer stated unit was not draining. Diagnosed unit and found glass inside drain pump. Cleared it out and tested it. Unit working properly now.; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
We serviced a
WHIRLPOOL WASHER
Model MHW8630HW4
Near Greece, NY 14626
Dave L
Job Details: 04/06/2022
Customer was having difficulty starting the washer. Went over use and care. Washer tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Pittsford, NY 14534
Dave F
Job Details: 04/06/2022
45 in freshfood temp set to 35 . 31 in freezer Temp set to -1 . Compressor is running and has a full frost pattern . Evap fan not turning on in diagnostics. . When compressor is running it is puller 1.10 amps which is good and started everytime . Customer said the unit was not running and everything was warm . Fan has 14dc going from board but then sometimes it doesnt . . Unit needs controls . Ordering boards .; ordrng 1 W11284720 (panel-ui) and 1 W11043763 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFW1
Near Penfield, NY 14526
Jeremy
Job Details: 04/06/2022
"Customer stated unit is slow to drain. Found pet fur in filter causing restriction. Removed fur from filter, unit checks good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14611
Steve
Job Details: 04/06/2022
Found the outlet has reversed polarity causing the sparklers to spark when not in use.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Fairport, NY 14450
Jeremy
Job Details: 04/06/2022
"Drain pump covered under 1 year Appliance Tec warranty. Replaced drain pump, unit drains but is slow to drain, ordering drain hose.; rqstng P&A on 1 WPW10545278 (Drain hose), dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Penfield, NY 14526
James
Job Details: 04/06/2022
Unit developing grime inside again. Called techline. Sr 7733361495. They said issue is most likely food getting put into dishwasher or water backflowing into tub. Replaced pump and spray arm parts. Need center manifold. ; ordrng 1 WPW10340542 (Manifold) and 1 WP8269145 (Bracket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Rochester, NY 14624
Steve
Job Details: 04/06/2022
Replaced evaporator fan motor in freezer for warm temps and no ice production.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14624
Steve
Job Details: 04/06/2022
Removed water from drip tray. Found motor is just humming but not pushing water. Ordering motor. ; ordrng 1 W11414076 (Motor)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Rochester, NY 14624
Steve
Job Details: 04/06/2022
Replaced timer for not shutting off after cycle is finished. Replaced worn gasket o n door for heat escaping.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Rochester, NY 14623
Steve
Job Details: 04/06/2022
"Water tube froze and broke again. Ordering tube , Valve and ice maker ; ordrng 1 W11415785 (Water tube) and 1 W11043013 (Valve) and 1 WPW10300024 (Ice maker)"
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS11
Near Rochester, NY 14623
Steve
Job Details: 04/06/2022
SR# 7733358715800 874 4698Found a gap in microwave frame at the left side door switch causing the microwave to not always start. Called tech line and they want updated delivery date on recipes and to call number at top of page due to unrepairable repair.
We serviced a
KITCHENAID RANGE
Model KTRD801XSS
Near Fairport, NY 14450
Jeremy
Job Details: 04/06/2022
"Found filter not seating properly on switch causing fan to not turn on. Adjusted filter, unit checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Farmington, NY 14425
Dave F
Job Details: 04/06/2022
Unit has F2E2 error code . Ui and control issue. Unit has 120 volts going to control . Unplugged power to control and ui . Plugged back in the control and drain pump did not turn on . Unit needs new control and Ui ; ordrng 1 W11368911 (Ui) and 1 W11305308 (cntrl-elec)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Bloomfield, NY 14469
Dave F
Job Details: 04/06/2022
"Replaced wheels on lower rack . Filters for not sealing . Spray arms for not spraying and wash pump for being weak . Unit is still not spraying as hard as it should . Checked voltage from control to the wash sump and found only getting 80 volts . Ordering control .; rqstng P&A on 1 W11305297 (cntrl-elec), dspstn on spec-tagged invntry: 4 W10195416V WHEEL"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Victor, NY 14564
Jeremy
Job Details: 04/06/2022
"Found unit is slow to drain. Found restricted drain filter. Customer elected to replace drain pump. Replaced pump, unit checks good.; used 1 WPW10605427 (PUMP) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Webster, NY 14580
James
Job Details: 04/06/2022
Unit has grinding noise and freezer door opens on its own. Need fan and to adjust freezer door. ; ordrng 1 WP2163777 (Blade) and 1 WP2315539 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW01
Near Webster, NY 14580
James
Job Details: 04/06/2022
Dropped off part.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Piffard, NY 14533
Dave F
Job Details: 04/06/2022
F4E3 sump and F7E1 heater error . Unit has 125 volts going to the unit when running . Control sending 79 volts to wash pump but not staying on .wash pump is turning on and off called tech SR 7733358628 said to order control and wash sump and going to change both at the same time . Ordering wire harness to have on hand as well . ; ordrng 1 W11085683 (pump&motor) and 1 W11305308 (Control) and 1 W10919642 (harns-wire)
We serviced a
MAYTAG REFRIGERATOR
Model MFT2976AEW00
Near Webster, NY 14580
James
Job Details: 04/06/2022
Replaced icemaker and cycled ittwicein diagnostics. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Webster, NY 14580
Andres V
Job Details: 04/06/2022
"Replaced gearcase, stater, rotor, clutch, slider. Put unit back together and tested it but could not get it to agitate. Called whirlpool and was told to replace basket assembly. Sr 7733023940; ordrng 1 W11178227 (Basket assembly), dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF0A
Near Rochester, NY 14625
Andres V
Job Details: 04/06/2022
"Customer stated he had i20 and i30 error codes. I20 for clogged drain and i30 for float switch. Took dishwasher out and noticed water in bottom of pan. Started normal cycle and watched unit for any leaks. Did not see any leaks, made sure drain hose was not clogged. Unit is working properly."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Spencerport, NY 14559
Dave L
Job Details: 04/06/2022
Replaced gearcase due to worn bearing. Unit tested ok after install. ; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE
We serviced a
KITCHENAID RANGE
Model KSDG950ESS0
Near Rochester, NY 14612
James
Job Details: 04/06/2022
Replaced control and user interface. Preheated oven and found no issues.
We serviced a
GE DRYER
Model GTX22GASK0WW
Near Rochester, NY 14605
Andres V
Job Details: 04/06/2022
Installed new belt in unit. Put it back together and tested it. Unit working properly.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Syracuse, NY 13204
Chuck G
Job Details: 04/05/2022
Customer is still having the same issue. Ordering control and UI. ; saved tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Syracuse, NY 13209
Chuck G
Job Details: 04/05/2022
Customer stated that unit is not working. Upon arrival the control panel was not responding to commands. The unit is getting the proper voltage. Ordering control panel W11175576 and interlock W11551761; ordrng 1 W11175576 (Control panel) and 1 W11551761 (Interlock)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near Syracuse, NY 13209
Chuck G
Job Details: 04/05/2022
"Unit not working. Error code F6E1- user interface, no response from ACU. Ordering control W11462462 ; ordrng 1 W11462462 (Control)"
We serviced a
MAYTAG DRYER
Model MGDB835DW
Near Cayuga, NY 13034
Chuck G
Job Details: 04/05/2022
Unit not heating. Thermal fuse tested bad. Replaced thermal fuse. Unit tested good ; used 1 WP3392519 (Thermal fuse) from stock
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Auburn, NY 13021
Chuck G
Job Details: 04/05/2022
Replaced timer. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KUDE40FXSP0
Near Marcellus, NY 13108
Chuck G
Job Details: 04/05/2022
Unit would not power on. After inspecting unit i discovered that there was some rodent damage to the harnesses. I repaired the damaged harness. If customer continues to have a problem the harness will have to be replaced. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near North Syracuse, NY 13212
Chuck G
Job Details: 04/04/2022
No defect found. Customer instruct. Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006384 BELT
We serviced a
GE DRYER
Model DSKP333EC6WW
Near Rochester, NY 14609
Andres V
Job Details: 04/04/2022
"Customer wanted me to check dryer for any damage or any worn parts. Took unit apart checked belt and pulley and lint trap. Did not see any, unit is working good."
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS1
Near East Syracuse, NY 13057
Chuck G
Job Details: 04/04/2022
Front right burner is staying on high when on the low position. No codes. I inspected the harness between the switch and element and all connections are correct. Ordering front right burner W11517959 and switch W10857622; ordrng 1 W11517959 (Front right burner) and 1 W10857622 (Switch)
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Pittsford, NY 14534
Jeremy
Job Details: 04/04/2022
"Found dryer making a rattling noise. Found loose bushing on motor. Secured bushing, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHW01
Near Rochester, NY 14626
Dave L
Job Details: 04/04/2022
The unit is noisy when cycling on due to a worn air damper ordering damper ; used 1 WPW10594330 (Damper) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ02
Near Pittsford, NY 14534
Jeremy
Job Details: 04/04/2022
"Found door hinge broken, ordering hinge.; ordrng 1 WP8183202 (Hinge) and 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Victor, NY 14564
Dave F
Job Details: 04/04/2022
"Replaced gearcase , slider , rotor and lid . Calibrated unit and ran auto diagnostics. Unit tested good ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
WHIRLPOOL DISHWASHER
Model GU1200XTLQ1
Near Rochester, NY 14626
Dave L
Job Details: 04/04/2022
Replaced sump. Noise went away. Found a small drip coming from fill assembly when sump was removed. Ordering fill tube and assembly. ; ordrng 1 WP8269242 and 1 8193508
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Webster, NY 14580
James
Job Details: 04/04/2022
Icemaker overflowing and leaking. Defrosted freezer and turned off icemaker and water. Customer opted not to replace valve and icemaker.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS04
Near Rochester, NY 14606
Dave L
Job Details: 04/04/2022
Replaced fresh food door. Tested ok.
We serviced a
GE WASHER
Model GNW128PSMOWW
Near Rochester, NY 14609
Andres V
Job Details: 04/04/2022
Customer stated a wheel fell of the washer. Diagnosed unit and found it was a wheel that goes on bottom of unit so you can move it around. Looked up part but it is not available. Wheel will not effect the functionality of unit.
We serviced a
WHIRLPOOL DRYER
Model WED7120HW0
Near Victor, NY 14564
Dave F
Job Details: 04/04/2022
"Replaced control , harness to electrode and electrode . Testers unit tested good ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14606
Steve
Job Details: 04/04/2022
Found after line to ice maker broken. Repaired line and tested. The ice maker is working as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Rochester, NY 14606
Steve
Job Details: 04/04/2022
Lowered front legs for better door closing . Moved damper in freezer to max for harder ice cream.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW01
Near Webster, NY 14580
James
Job Details: 04/04/2022
"Replaced gasket, ui, and damper. Unit is functioning properly. Customer is to monitor for freezing in fresh food section. Pantry broken. Ordering part for customer. ; ordrng 1 W10827015 (Lid pantry. Ship to customer.)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Webster, NY 14580
James
Job Details: 04/04/2022
Sounds like a helicopter. Found motor insulator loose and crooked around motor. Corrected insulator and tested.
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Rochester, NY 14609
Dave F
Job Details: 04/04/2022
F7E5 shifter fault . Unit not turning on . Found the console button is not making contact with the control .glued the button back in place and replaced actuator. Calibrated unit and tested auto diagnostics. Unit tested good; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, NY 14616
Steve
Job Details: 04/04/2022
Replaced ui for stopping loads early with completed cycle. The washer tests good. ; dspstn on spec-tagged invntry: 1 W11419171 CONTROL
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Webster, NY 14580
James
Job Details: 04/04/2022
"Replaced vent, pump, and heater. Tested and found no issues. If knocking noise reoccurs, replace outer tub insulation."
We serviced a
KITCHENAID DISHWASHER
Model KDHE404DSS0
Near Webster, NY 14580
James
Job Details: 04/04/2022
Unit not draining. Removed drain pump and inspected and reinstalled. Tested twice and found no issues customer is to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Webster, NY 14580
James
Job Details: 04/04/2022
Unit grinding noise and wheels broken on lower rack. Spray arms not rotating and diverter is getting stuck. Need pump and rollers. ; ordrng 4 W10195416V (Rollers)s and 1 W11178672 (Sump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMHW05
Near Rochester, NY 14618
Andres V
Job Details: 04/04/2022
Replaced light module in freezer. Turned unit back on and light came on. Unit working properly.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HW00
Near Pittsford, NY 14534
Jeremy
Job Details: 04/04/2022
"Replaced console, unit checks good."
We serviced a
WHIRLPOOL DRYER
Model MED6230HW1
Near Spencerport, NY 14559
Dave L
Job Details: 04/04/2022
"Dryer will not heat. Verified heater, motor, power and relays. Still no heat. Ordering heater motor and thermostat with control. ; ordrng 1 W11525996 (Control) and 1 279787 (Motor) and 1 WP3387747 (Heater) and 1 WP3391914 (Thermostat)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HW00
Near Pittsford, NY 14534
Jeremy
Job Details: 04/04/2022
"Replaced door and handle, trim was ordered wrong. Ordering correct part.; ordrng 1 WPW10351279 (Vent trim)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Rochester, NY 14609
Dave F
Job Details: 04/04/2022
Unit had water underneath it . Adjusted the legs in the front to raise unit to help with the spin and balance. Ran auto diagnostics tested good . Calibrated unit . Put items unit and got it wet ran in spin did not see any water . Unit tested good .
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Rochester, NY 14611
Dave F
Job Details: 04/04/2022
"freezer door is broken and so are the rails . Ordering door and rails . Fan is frosted up from warm air getting in . Unit needs to be defrosted.; rqstng P&A on 1 WPW10397636 (slide) and 1 WPW10397635 (slide) and 1 LW10858419 (dor-fip), states that autho needed"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Clarkson, NY 14420
Dave L
Job Details: 04/04/2022
Customer concerned with water level and poor spin speed. Found water level was off. Calibration corrected water level. Customer to monitor.
We serviced a
JENN AIR MICROWAVE
Model JMC3415ES01
Near Webster, NY 14580
Andres V
Job Details: 04/04/2022
"Fan blade did not look like it was damaged, adjusted it and made sure it was tightened down. Tested unit and did not hear any noises."
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ1
Near Webster, NY 14580
James
Job Details: 04/04/2022
Replaced control and tested. Broiler is intermittent when testing and bake turns on when broiler is energized in test mode. Found wire melted near control. Repaired wire wnd verified operation. One year warranty on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Rochester, NY 14613
Steve
Job Details: 04/04/2022
Ordering door for dented on delivery. ; rqstng P&A on 1 W11116420 (Outer door)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Brighton, NY 14610
Steve
Job Details: 04/04/2022
Replaced lid for broken lid on left side causing door to not close properly; dspstn on spec-tagged invntry: 1 W11259006 LID
We serviced a
KENMORE RANGE
Model 790.78572405
Near Rochester, NY 14618
Steve
Job Details: 04/04/2022
Cleared orifice of build up causing delayed lighting.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near West Henrietta, NY 14586
Steve
Job Details: 04/04/2022
Replaced burner and caps for not lighting. Same result. Added ferrite beads to ui for flickering . The flicker has stopped . Ordering orifice holder and sprarker module. ; ordrng 1 W11122530 (Orifice holder) and 1 WPW10475149 (Spark module)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Victor, NY 14564
Jeremy
Job Details: 04/04/2022
Ordering control board for not drying dishes.; ordrng 1 W11410066 (Control) and 1 Sh15 (Shipping)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Hilton, NY 14468
Dave L
Job Details: 04/04/2022
Found drain hose banging against rear wall during spin. Secured hose with zip tie. Unit tested ok.
We serviced a
MAYTAG RANGE
Model MER8800FZ3
Near Hilton, NY 14468
Dave L
Job Details: 04/04/2022
Storage drawer was not lined up properly lined up drawer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Webster, NY 14580
Andres V
Job Details: 04/04/2022
Customer stated gaskets are starting to tear. Examined gaskets and did see that they are starting to tear and fall apart. ; ordrng 2 W10830162 (Gasket)s and 1 W10571967 (Freezer gasket)
We serviced a
MAYTAG WASHER
Model DID NOT HAVE TAG
Near Rochester, NY 14609
Andres V
Job Details: 04/04/2022
Customer stated unit was making grinding noise. Put unit into a diagnostic mode and heard a grinding noise when agitating. Took off agitator and checked hub but did not see the teeth worn out. Put unit back together and tested it again but did not hear any more grinding noise. Unit seems to be working properly.
We serviced a
WHIRLPOOL DRYER
Model MGDC465HW1
Near Honeoye, NY 14471
Dave F
Job Details: 04/04/2022
Plastic ring that goes around the front side of the drum was not in the correct location . Reinstalled part and tested unit . Unit tested good .
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Victor, NY 14564
Jeremy
Job Details: 04/04/2022
"After replacing control board, found broken wire that had been wrapped in black tape. Repaired wire and put old board in. Unit checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Fairport, NY 14450
Jeremy
Job Details: 04/04/2022
Replaced panel for normal button not working. Unit checks good.
We serviced a
WHIRLPOOL DRYER
Model WED95HEDC0
Near Fairport, NY 14450
Jeremy
Job Details: 04/04/2022
"Found dryer making loud screeching noise. Checked and found idler pulley is causing noise. Replaced rollers, belt and idler with repair kit. Unit checks good.; used 1 4392067 (REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY00
Near Webster, NY 14580
James
Job Details: 04/04/2022
Replaced both ff gaskets and cleaned condenser. One year warranty on repair.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Rochester, NY 14607
Andres V
Job Details: 04/04/2022
Customer stated unit would not turn on. Diagnosed unit found that UI and door switch were not plugged in. Plugged both back in and tested unit. Unit turned on and is working properly.
We serviced a
ADMIRAL DRYER
Model AGD4675YQ0
Near Henrietta, NY 14467
Jeremy
Job Details: 04/04/2022
"Found that unit does not heat. Checked and found open thermal fuse. Replaced thermal fuse, unit checks good.; used 1 WP3392519 (FUSE-THERMAL) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near West Henrietta, NY 14586
Steve
Job Details: 04/04/2022
Ordering sensor and dispenser for load and go not sensing dispenser. ; ordrng 1 W10862190 (Dispenser) and 1 W11096092 (Sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Dansville, NY 14437
Dave F
Job Details: 04/04/2022
Water from dispenser was very slow unit is brand new . Went down and shut off water valve and reopened all the way . Unit tested good .
We serviced a
WHIRLPOOL WASHER
Model WTW6300WW0
Near West Henrietta, NY 14586
Steve
Job Details: 04/04/2022
Found the hot water was off to the washer causing the washer to stop early. Turned water on and the washer tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB00
Near Hilton, NY 14468
Dave L
Job Details: 04/04/2022
Replaced door due to broken harness.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC0
Near Geneva, NY 14456
Chuck G
Job Details: 04/04/2022
"Not the same issue as before, unit is heating. Customer stated that the dryer was loud. Upon inspection i discovered that the pulley was broken off of the idler arm. Replaced pulley. Unit tested good ; used 1 279640 (Pully) from stock"
We serviced a
JENN AIR MICROWAVE
Model JMC3415ES01
Near Webster, NY 14580
Andres V
Job Details: 04/04/2022
"Fan blade did not look like it was damaged, adjusted it and made sure it was tightened down. Tested unit and did not hear any noises."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Auburn, NY 13021
Chuck G
Job Details: 04/04/2022
The seal on the dryer door is ripped. I explained to the customer that the unit is out of warranty and the replacement of the dryer seal would be a out of pocket expense. Customer declined repair. Unit tested good
We serviced a
MAYTAG REFRIGERATOR
Model MFT2976AEW00
Near Webster, NY 14580
James
Job Details: 04/04/2022
Unit made several cycles of ice cubes then stopped. E2 error. Cycled icemaker and it stopped after a few seconds and no longer turns on. Need icemaker. Part under warranty. ; ordrng 1 WPW10764668 (Icemaker)
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Syracuse, NY 13215
Chuck G
Job Details: 04/04/2022
"Customer still is having the same issue. Customer. The outlet tested good, gas pressure is good. All connections are good. Ordering DSI W11162730 and bake igniter WPW10324262.; ordrng 1 W11162730 (DSI) and 1 WPW10324262 (Bake igniter)"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Farmington, NY 14425
Dave F
Job Details: 04/04/2022
Replaced console now sound is working .. calibrated unit . Unit tested good ; dspstn on spec-tagged invntry: 1 W11478525 CONSOLE