Service History 129 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Hilton, NY 14468

Dave L

Job Details: 05/03/2022

Replaced heater and UI due to a frozen fill tube. Customer to monitor after 24 hours.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL0

Near Syracuse, NY 13209

Chuck G

Job Details: 05/03/2022

"Customer was concerned about how long the normal cycle is taking, she would cancel the cycle after the 2 hour mark. No error codes , ran a diagnostic test cycle, it completed and operated normally. I explained to her that the normal cycle will run for about 2 hours and 40 minutes on the average and to let the cycle complete."

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Syracuse, NY 13204

Chuck G

Job Details: 04/22/2022

Customer stated that unit is not draining properly. I discovered that the drain line is being run into a floor drain and is air locked. I suggested to the customer to run the drain line into a 2 inch stand pipe with a trap and it can be tapped into the bathroom drain line that is directly behind the unit in the next room. Customer instruct. Unit tested good

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Liverpool, NY 13088

Chuck G

Job Details: 04/22/2022

Customer stated that his clothes were not coming out clean anymore. Found error code F0E1-load in drum during clean washer cycle. I ran a diagnostic test cycle and it functioned normally during every step of the cycle. I explained to the customer about soap usage and when to use the clean washer cycle. Customer instruct. Unit tested good

We serviced a

WHIRLPOOL OVEN

Model WEE750H0HZ1

Near Rochester, NY 14622

James

Job Details: 04/22/2022

Replaced blower and found it rattles oven when on. Installed foam between blower and side panel. Adjusted back feet. Tested bake cycle successfully.

We serviced a

FRIGIDAIRE RANGE

Model FED365EBF

Near Fairport, NY 14450

Andres V

Job Details: 04/22/2022

"Customer stated none of the burner and bake, broil were not turning on. Diagnosed unit and found a short at on power cables. Spliced and used wire nut to reconnect connections. Tested unit. All burners turned on and unit is working properly."

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Perinton, NY 14450

Andres V

Job Details: 04/22/2022

Customer stated basket was not centered. I noticed that the flooring was caved in on the back right side causing unit not to be balanced. Basket has been putting on more pressure on back left side and worn out the suspension rod. ; ordrng 1 W11130359 (Suspension rods)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Webster, NY 14580

Andres V

Job Details: 04/22/2022

Cleared evaporator of any ice build up with steamer. Installed new thermistor on evaporator made sure it was tight on evaporator used foil tape and zip tie to hold it down.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Rochester, NY 14612

Dave L

Job Details: 04/22/2022

Replaced torn fresh food gaskets.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Penfield, NY 14526

Andres V

Job Details: 04/22/2022

Installed new ice maker in unit. Tested Ice maker to make sure it was cycling and calling for water. Ice maker did both and is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI7FVCXWB01

Near Penfield, NY 14526

Andres V

Job Details: 04/22/2022

Customer stated unit was constantly dripping from water dispenser after it's used. He said previous tech had replaced water valve. I diagnosed unit and found spigot to be causing the issue seals are wearing out and not sealing properly.; ordrng 1 W11227371 (Spigot)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB

Near Penfield, NY 14526

Andres V

Job Details: 04/22/2022

Replaced rack adjuster on top rack. Reinstalled rack on tracks.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AES

Near Rochester, NY 14609

James

Job Details: 04/22/2022

Unit not cooling. Compressor pulls .2 amps. Sealed system leak. Need evap and drier. ; ordrng 1 12002730 (Evap) and 1 Sh15 and 1 WPW10143759 (Uv drier) and 2 W11504436 (Lok)s and 2 W11504433 (Lok)s and 1 W11504445 (Lok)

We serviced a

MAYTAG DRYER

Model MDG5500AWW

Near Webster, NY 14580

James

Job Details: 04/22/2022

"Unit heats for about 5 minutes and gas no longer ignites. Replaced gas coils and checked vent. Tested unit and it functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 279834 COIL KIT , used 1 Sh15 from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Hilton, NY 14468

Dave L

Job Details: 04/22/2022

Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778?- . . .; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Rochester, NY 14612

Dave L

Job Details: 04/22/2022

Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778?- . . .; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Rochester, NY 14624

Dave L

Job Details: 04/22/2022

Customer concerned with freezer temperature. Removed evaporator cover to reveal and full and complete frost pattern. Freezer damper was in its open position. Positioned damper at max position to achieve lower freezer temperature. Customer to monitor.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH08

Near Fairport, NY 14450

Dave L

Job Details: 04/22/2022

Sr7733494455 spoke to techline about cooling issue. No parts list is available for this model version. Needs control thermistor ; ordrng 2 Dataloggerss

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Rochester, NY 14610

Andres V

Job Details: 04/22/2022

"Called customer to inform I was on my way customer did not answer and voicemail was full. Showed up to house and knocked on door but no one answered. Waited 15min no one showed up, left door tag on door.; O-emld tckt"

We serviced a

WHIRLPOOL OVEN

Model WOD93EC0AS00

Near Rochester, NY 14626

Dave L

Job Details: 04/22/2022

Replaced open control fuse. Tested both ovens to verify operation.

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Rochester, NY 14618

Andres V

Job Details: 04/22/2022

Customers phone number. 585-645-4699; ordrng 1 W11457841 (Door strike)

We serviced a

KITCHENAID HOOD VENT

Model KECC667BSS02

Near Rochester, NY 14626

Dave L

Job Details: 04/22/2022

Replaced shorted UI unit tested ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Spencerport, NY 14559

Dave L

Job Details: 04/22/2022

Repaired crooked snack pan

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW

Near North Syracuse, NY 13212

Chuck G

Job Details: 04/22/2022

F9E1- long drain error code found. Checked pressure sensor line for debris- all clear. After inspecting unit i found that drain line was pushed all the way into the trap creating a air lock. Ran a diagnostic test cycle and the unit operated normally. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Cicero, NY 13039

Chuck G

Job Details: 04/22/2022

Unit not powering on. No codes. Upon arrival the unit powered on and completed a successful diagnostic test cycle. Outlet tested good. If the problem happens again unit will need a new control and console. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWC416FW0

Near Clyde, NY 14433

Chuck G

Job Details: 04/22/2022

"Replaced cam, hub, belt and gearcase. Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006384 BELT , used 1 W10528947 (Hub) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS02

Near Rochester, NY 14618

Jeremy

Job Details: 04/22/2022

Wrong freezer door was ordered. Ordering correct part number W11436967. Left other door with customer.; ordrng 1 W11436967 (Freezer Door)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Farmington, NY 14425

Jeremy

Job Details: 04/22/2022

Found hot water flow restricted cleaned screen on fill valve. Unit checks good.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Victor, NY 14564

Jeremy

Job Details: 04/22/2022

"Replaced cam, actuator, motor, harness and suspension, unit checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006355 ACTUATOR"

We serviced a

WHIRLPOOL OVEN

Model MMW7530WDS

Near Victor, NY 14564

Jeremy

Job Details: 04/22/2022

While attempting to tighten microwave door handle screw the door glass shattered. Door glass is no longer available. Office will follow up further.; O-emld tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHV0

Near Livonia, NY 14487

Jeremy

Job Details: 04/22/2022

"Customer stated unit is leaking. Checked and found F6E4 error. Noticed water in unit on arrival, unit had not been run recently. Found fill valve letting water pass causing overfill situations and leaks. Ordering fill valve. Turned off water supply.; ordrng 1 W11175771 (Fill Valve)"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW1

Near Conesus, NY 14435

Jeremy

Job Details: 04/22/2022

Found F0E3 code for overload. Ran diagnostics all functions check. Customer stated it is possible they had too much laundry. Advised customer to monitor.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Auburn, NY 13021

Chuck G

Job Details: 04/22/2022

"Customer stated that the unit will not go into a spin. Code found F8E1-long fill. I did get the unit to spin doing a component test. Unit completed a diagnostic cycle successfully. I noticed that the customers drain line is running along the floor into a 1 inch pvc pipe into a sump, i suggested to the customer to purchase a longer drain hose and put it directly into the 2 inch stand pipe. Customer instruct, unit tested good"

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Spencerport, NY 14559

Dave L

Job Details: 04/22/2022

"Replaced latch due to failed reed switch. Calibrated and tested ok. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER , used 1 W10810403 (Latch) from stock"

We serviced a

MAYTAG WASHER

Model MVWB850YW1

Near Webster, NY 14580

James

Job Details: 04/22/2022

Replaced bearing and tested. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Webster, NY 14580

James

Job Details: 04/22/2022

Replaced wash motor and tested. Unit functions properly ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Webster, NY 14580

James

Job Details: 04/22/2022

Unit loud in spin cycle due to failed gearcase. Need grarcase and slider. Unit had 5 year Maytag warranty. Customer getting proof of purchase next visit. ; ordrng 1 W11393685 (Gearcase) and 1 Sh15 and 1 W10734521 (Slider)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Irondequoit, NY 14609

James

Job Details: 04/22/2022

Drain pump contacted floor and cracked tub. Drain hose too short. Need tub assembly and hose. ; ordrng 1 W11219115 (Tub) and 1 285863 (Hose)

We serviced a

MAYTAG WASHER

Model MHWZ600TW02

Near Rochester, NY 14607

Andres V

Job Details: 04/22/2022

"Customer stated unit was not draining when in a cycle. Diagnosed unit and found a blockage in the drain pump. Cleared it out and put back together. Tested unit, washer now drains properly."

We serviced a

WHIRLPOOL DRYER

Model WED8740DW0

Near Rochester, NY 14610

James

Job Details: 04/22/2022

Water valve stuck open and is filling cabinet. Valve is defective. Replaced steam valve and tested in diagnostics. Ran dryer on quick dry and it functions properly. One year warranty on repair. ; used 1 Sh15 from stock

We serviced a

MAYTAG WASHER

Model MVW6230HC0

Near Dansville, NY 14437

Jeremy

Job Details: 04/21/2022

"Customer stated unit is squeaking. Checked and found no error codes, unable to replicate issue. Advised customer to monitor."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Irondequoit, NY 14622

James

Job Details: 04/21/2022

Unit not finishing spin cycle on some settings and dispenser is full of water. Tested unit and it passed diagnostics. Checked actuator and cleaned dispenser. Unit needs updated dispenser drawer. ; ordrng 1 W10861667 (Dispenser ship to customer)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Irondequoit, NY 14622

James

Job Details: 04/21/2022

Unit stuck in drain cycle with leds off. Cleared control and ran calibration. Tested diagnostics cycle and drain and spin. Unit functions properly.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Syracuse, NY 13212

Chuck G

Job Details: 04/21/2022

"Customer stated Washer wont go past sensing. F7E1 error code found- tachometer missing or wrong signal. I found the problem to be with the actuator. Replaced actuator which corrected the Error code. Calibrated unit and ran a diagnostic test cycle in which i discovered that the gearcase is grinding. Ordering gearcase, cam and belt ; ordrng 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11423758 (Gearcase), used 1 WPW10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW2

Near Liverpool, NY 13090

Chuck G

Job Details: 04/21/2022

Customer is concerned about the unit not chiming anymore when she hits a button. No codes. I inspected unit and found that the connector from the console to the control was not fully inserted. I reinserted connector and that restored the chimes. Unit tested good

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Liverpool, NY 13090

Chuck G

Job Details: 04/21/2022

Customer found a F8E4- float switch error code (only code) i cleaned out drip pan and reinstalled drip pan. Ran unit and could not find any leaks. Unit tested good ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN

We serviced a

WHIRLPOOL WASHER

Model LA5530XSW1

Near Rochester, NY 14619

Jeremy

Job Details: 04/21/2022

"Replaced gearcase, clutch, basket drive and coupler. Unit checks good.; dspstn on spec-tagged invntry: 1 WP389140 BLOCK"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Penfield, NY 14526

James

Job Details: 04/21/2022

Unit was flickering leds and not cooling. Customer reset breaker and unit began functioning. Inspected unit and found pantry harness torn and wires shorting out. Need harness. ; ordrng 1 W11170612 (Harness)

We serviced a

MAYTAG DISHWASHER

Model MDBH955AWB

Near Rochester, NY 14610

Jeremy

Job Details: 04/21/2022

"Found door latch broken not allowing door to latch closed. Replaced latch assembly, unit checks good."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14610

Jeremy

Job Details: 04/21/2022

"Found oil covering entire bottom of unit and cracked washplate. Ordering gearcase, cam, belt, pulley shield, motor, washplate and washplate screw.; rqstng P&A on 1 W11454734 (Gearcase) and 1 WPW10427633 (Shield), ordrng 1 W11239857 (Belt), rqstng P&A on 1 W10721967 (Cam) and 1 W10752187 (Screw) and 1 W10902814 (Washplate) and 1 W11026785 (Motor)"

We serviced a

WHIRLPOOL WASHER

Model WFW90HEFW1

Near Fairport, NY 14450

Andres V

Job Details: 04/21/2022

"Installed new main board on unit. Ran a diagnostic cycle successfully. Unit working properly.; O-emld tckt , states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Fairport, NY 14450

Andres V

Job Details: 04/21/2022

Customer stated unit is still leaking. Diagnosed unit but could not exactly see where it was leaking from. There are water marks running down the back panel where the dispenser housing and water valve are. Also theirs soap along with these water marks which makes me think it is coming from one of those two.; ordrng 1 W11413407 (Dispenser and valve assembly.)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW00

Near Palmyra, NY 14522

Andres V

Job Details: 04/21/2022

Customer stated unit was frosting up on the back wall. Diagnosed unit and found that it was having a defrost issue. Checked defrost heater which tested good. Replaced thermistor on unit and customer is to monitor.; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Ontario, NY 14519

James

Job Details: 04/21/2022

Door falls open. Rh hinge disconnected. Reconnected hinge and tested. Inspected unit and verified it has updated heater.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHW0

Near Farmington, NY 14425

Andres V

Job Details: 04/21/2022

"Customer stated wheels broke off rack adjuster. Had new adjuster with me, replaced rack adjuster on unit."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KBS0

Near Victor, NY 14564

Andres V

Job Details: 04/21/2022

Customer states that unit is still giving him F9E1 error code for drain issue. I called whirlpool since we've replaced board and unit drains properly when in a diagnostic cycle and when cycle is cancled. Tech support advised me to turn off rinse aid incase it is causing too many suds to drain. If problem persist order drain pump W11412291. Sr 7733488140

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Pittsford, NY 14534

Andres V

Job Details: 04/21/2022

Customer stated unit would not turn on. Turned unit to a timed dry setting and pressed start. Unit started right away and also was heating. Could not duplicate problem. Customer is to monitor it.; dspstn on spec-tagged invntry: 1 341241 BELT and 1 WP3392519 FUSE-THERMAL

We serviced a

WHIRLPOOL COOKTOP

Model KICU509XBL00

Near Webster, NY 14580

James

Job Details: 04/21/2022

Unit worked for about 2 cycles then stopped. Power to unit. Ui wont power on and elements not functioning. Replace module and ui at same time. Need model of bottom of unit when uninstalled. ; ordrng 1 WPW10396615 (Ui)

We serviced a

WHIRLPOOL WASHER

Model CET9100GQ0

Near Williamson, NY 14589

James

Job Details: 04/21/2022

Unit would not allow cycle to be selected. Reset power now unit functions properly. Customer is to monitor if problem persists replace W10198199

We serviced a

WHIRLPOOL WASHER

Model MVWC415EW1

Near Webster, NY 14580

James

Job Details: 04/21/2022

Control knob came off. Reinstalled knob and tested. Unit functions properly.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Churchville, NY 14428

Dave L

Job Details: 04/21/2022

Found washer would not start. Unable to access diagnostics through UI. Water remains in washer. Will need extra time to diagnose.Rescheduled customer. ; rqstng P&A on 1 W11413337 (Console) and 1 W11543997 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Liverpool, NY 13090

Chuck G

Job Details: 04/21/2022

Unit had bad heater. Replaced heater. Left old heater with customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Rochester, NY 14613

Dave L

Job Details: 04/21/2022

Replaced outer door panel.

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS09

Near Webster, NY 14580

James

Job Details: 04/21/2022

Unit arcing while in use. There is a hole im liner at rr corner. Called trade care and they said it has 5 years warranty from lowes.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Pittsford, NY 14534

Andres V

Job Details: 04/21/2022

Customer stated unit would turn off every few weeks. Explained to customer that it is difficult to find issue when unit is running. I suggested replacing main board on unit as all the power comes from there. Customer says unit does not trip breaker all he does is unplug it then plug it back in.; ordrng 1 W10804160 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS0

Near Camillus, NY 13031

Chuck G

Job Details: 04/21/2022

Replaced sump and motor & heater. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Cayuga, NY 13034

Chuck G

Job Details: 04/21/2022

"Replaced gearcase, cam, hub and belt. Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT , used 1 W10528947 (Hub) from stock"

We serviced a

GE WASHER

Model GTW460ASJ6WW

Near Rochester, NY 14617

Dave L

Job Details: 04/21/2022

Checked washer for leaks. Found that the wash sink drains into the floor. Water is coming up out of the clean out on the basement floor. Recommending g that the customer have a licensed plumber investigate this plumbing isssue

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Spencerport, NY 14559

Dave L

Job Details: 04/21/2022

"The reed switch in the latch has failed preventing the unit from completing cycles. Ordering latch. ; ordrng 1 W10810403 (Latch), dspstn on spec-tagged invntry: 1 W10734521 SLIDER"

We serviced a

MAYTAG WASHER

Model MVWC415EW2

Near Rochester, NY 14617

Dave L

Job Details: 04/21/2022

Cam will not engage drive pulley because of excess play in the transmission. Gear case and camWill need to be replaced. Customer is going to replace the washer.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Irondequoit, NY 14617

Dave L

Job Details: 04/21/2022

"Replaced sump due to open wash motor. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR , used 1 Sh (Sh) from stock"

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Rochester, NY 14623

Andres V

Job Details: 04/21/2022

Customer stated unit would give her F5E3 for lid lock not unlocking. Ran a diagnostic cycle successfully. Checked lid lock as well and did not see anything wrong. Started a normal cycle on unit to see how it would respond. Unit started cycle properly and started washing. Could not get it to duplicate issue.; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Waterloo, NY 13165

Chuck G

Job Details: 04/21/2022

"Unit had bad heater , replaced heater. Left old heater with customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Geneva, NY 14456

Chuck G

Job Details: 04/21/2022

Replaced burner kit and front left electrode. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT311FFFZ00

Near Rochester, NY 14612

Dave L

Job Details: 04/21/2022

Customer had dumped the ice bin and was not sure if the length of time to refill the bin was normal. Found full ice bin. Bucked normally takes 72 hours to fill. Unit tested ok.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KPS0

Near Hamlin, NY 14464

Dave L

Job Details: 04/21/2022

Uninstalled dishwasher. Was able to remove dented area by hand. The customer agrees with my recommendation to not replace the entire tub for this issue. Ran unit pulled out of cabinetry to verify that the upper track seal was sealing properly. Tested ok. ; dspstn on spec-tagged invntry: 1 W11409866 TUB

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Newark, NY 14513

Chuck G

Job Details: 04/21/2022

"Unit is not powering on. I inspected unit, the unit is getting proper voltage, the thermal fuse tested good and the unit is receiving voltage to the board. Console is non responsive. Ordering console W11419056 and control W11525997; ordrng 1 W11419056 (Console) and 1 W11525997 (Control)"

We serviced a

GE WASHER

Model GTW220ACK6WW

Near Rochester, NY 14608

Andres V

Job Details: 04/21/2022

"Customer stated unit would not start. Put unit into a diagnostic mode and checked lid lock, unit would not lock. Tried to also run a spin cycle but since unit is not locking it will not spin. Unit needs new lid lock.; schdld next appmnt for 4/26 TUE !"

We serviced a

AMANA DRYER

Model NED5800HW1

Near Rochester, NY 14607

Andres V

Job Details: 04/21/2022

Customer stated unit was not working correctly on sense cycle. Put unit into a diagnostic mode but could not get it to run moisture sense test. Unit was not responding to commands in diagnostic mode. When in a timed cycle unit works properly but sensing cycles do not.; ordrng 1 W11491458 (Acu) and 2 WP3387223 (Sensor)s

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Pittsford, NY 14534

Jeremy

Job Details: 04/21/2022

Replaced heater in accordance with special project.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Rochester, NY 14623

Jeremy

Job Details: 04/21/2022

Replaced element in accordance with special project.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14623

Jeremy

Job Details: 04/21/2022

Discovered not enough rinse aid was being used. Left part with customer.

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Hemlock, NY 14466

Jeremy

Job Details: 04/21/2022

Customer stated unit will not spin. Checked and found found F7E4 error code. Unit will not enter a full spin and noticed slight noise and slider not sliding. Ordering slider.; ordrng 1 W10734521 (Slider)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Webster, NY 14580

James

Job Details: 04/21/2022

Replaced main control and lh ff shelf. Tested icemaker in diagnostics. One year warranty on repair.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Irondequoit, NY 14609

James

Job Details: 04/21/2022

Replaced harness and power cord. Tested oven and cooktop. Unit functions properly. One year warranty on repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Syracuse, NY 13212

Chuck G

Job Details: 04/20/2022

"Unit has bad heater, replaced heating element. Left old heater with customer. Unit tested good ; used 1 W11537778 (Heater) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Syracuse, NY 13207

Chuck G

Job Details: 04/20/2022

"Customer stated that unit would fill and do nothing else. Found error codes F9E1-long drain and F8E6-water hazard. Vacuumed water out of tub as unit was not draining, then I made sure that there was no debris in pressure sensor hose or port. Calibrated unit. Ran a diagnostic test cycle in which the unit ran normally. If problem persists the unit will need a new control W11510463. Unit is updated and connected to WiFi. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Marcellus, NY 13108

Chuck G

Job Details: 04/20/2022

"Customer stated that he is hearing clicking sound durning the sensing phase of cycle. Error code F7E6-motor fault. Found the problem to be the actuator , replacing actuator W10913953; used 1 WPW10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL OVEN

Model ACR4303MFW4

Near Skaneateles, NY 13152

Chuck G

Job Details: 04/20/2022

Replaced rear right element. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS

Near Seneca Falls, NY 13148

Chuck G

Job Details: 04/20/2022

Unit has bad heater. Replaced heating element. Left old heater with customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Waterloo, NY 13165

Chuck G

Job Details: 04/20/2022

"Loose handle, tightened handle. Customer is also concerned about the glass getting loose again. Ordering door kit W10883496 per SP#W10878790; ordrng 1 W10883496 (Door kit)"

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Geneva, NY 14456

Chuck G

Job Details: 04/20/2022

"Washer not finishing a cycle. Codes F3E1-pressure system fault , F7E1-basket speed fault, F5E3-lid unlock fault. I inspected the pressure hose and cleared the debris, i made sure that flashing wasnt causing an obstruction. After running a diagnostic test cycle i noticed that the motor was just humming , unit needs a capacitor. Ordering capacitor W11158830; ordrng 1 W11158830 (Capacitor)"

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Rochester, NY 14605

James

Job Details: 04/20/2022

"Complaint of unit making grinding noise. Hot and cold reversed. No errors. Cam contacting pulley shield and cam grinding. Replaced cam and actuator and corrected hoses. Ran calibration and leveled unit. Unit functions properly. ; used 1 WPW10006355 (ACTUATOR), and 1 W10721967 (CAM) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB02

Near Fairport, NY 14450

Andres V

Job Details: 04/20/2022

Customer stated unit felt a little warm compared to normal. Diagnosed unit and found condenser was covered in dust and hair. Cleaned out condenser for customer and told her to monitor it.; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Spencerport, NY 14559

Dave L

Job Details: 04/20/2022

Door gasket was disengaged at left top corner. Re installed gasket and adjusted rack.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Spencerport, NY 14559

Dave L

Job Details: 04/20/2022

Customer concerned with unit not completing cycles. They stated that the washer would display SUD and shut off. Cleared pressure system. Recommending that the customer only use afresh cleaner once or twice a year based on their usage.

We serviced a

WHIRLPOOL DRYER

Model GGW9200LW1

Near Henrietta, NY 14467

Jeremy

Job Details: 04/20/2022

"Customer stated unit is making squealing noise. Found belt and idler worn possibly causing noise. Customer elected to replace idler and belt. Unit checks good.; used 1 279640 (PULLEY-IDLER), and 1 661570V (BELT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW

Near Rochester, NY 14618

Jeremy

Job Details: 04/20/2022

Ran diagnostics and got F8E1 error. Checked and found unit is not getting cold water from supply. Advised customer to correct water issue and monitor unit.

We serviced a

WHIRLPOOL DISHWASHER

Model MDBTT59AWB

Near Pittsford, NY 14534

Jeremy

Job Details: 04/20/2022

"Found that wouldn't drain. Checked and found that new garbage disposal had been installed without dishwasher drain knockout removed. Removed knockout, unit checks good."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRM01

Near Rochester, NY 14626

Dave L

Job Details: 04/20/2022

Customer was concerned with unit not shutting off. They suspected a defrost issue. Verified full and complete frost pattern. No defrost issue. Found empty ice bin causing longer than normal run times.Quoted for ice maker. Customer will let us know when they want to proceed. Left ice maker off; rqstng P&A on 1 W10882923 (Ice maker)