Service History 128 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW00

Near Rochester, NY 14616

James

Job Details: 05/05/2022

Unit freezing lower ff section and food spoiling on door. Ff at 47 degrees and not turning on at max. Tapped on thermostat and unit began cooling. Need thermostat. ; rqstng P&A on 1 W10866230 (Thermostat)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14621

James

Job Details: 05/05/2022

Unit making grinding noise and not making ice. Found screw loose on lh rail preventing freezer from closing. Applied locktite to screws and tightened. Ran forced defrost.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2412SS2A

Near Irondequoit, NY 14622

James

Job Details: 05/05/2022

No power. Found terminal nut loose in junction box. Tightened terminal nuts and tested dishwasher successfully.

We serviced a

WHIRLPOOL DISHWASHER

Model GU3200XTXY4

Near Rochester, NY 14624

Jeremy

Job Details: 05/05/2022

"Found clean light flashing, checked and found burnt wire connectors on control board. Quoted for control and harness. Customer opting out of repair due to age and cost.; rqstng P&A on 1 WPW10285180 (Control) and 1 WPW10413098 (Harness)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Webster, NY 14580

Andres V

Job Details: 05/05/2022

Replaced basket in washer. Ran a diagnostic cycle but unit was still not agitating. Called whirlpool tech line. Tech line had me run some test. Found out that board is not putting out 120v to shifter so it will not shift into agitate. Board has been already replaced once earlier this year. Whirlpool advised me to replace board again but board is currently out of stock and customer has been waiting for washer to be fixed for a couple months. Lid has some minor scratches on it.; ordrng 1 W11419171 (Board) and 1 W11404468 (Lid)

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Hilton, NY 14468

Dave L

Job Details: 05/05/2022

Heating Element - SP W11540964 - Special Project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL WASHER

Model LA5530XSW1

Near Rochester, NY 14619

Jeremy

Job Details: 05/05/2022

"Found spring hooked wrong causing tub to lean forward and leak when filling. Corrected spring position, checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Rochester, NY 14620

Jeremy

Job Details: 05/05/2022

"Customer stated detergent packets not dissolving. Checked and found loose connection on motor terminal. Reseated connector, unit checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM2

Near Rochester, NY 14618

Jeremy

Job Details: 05/05/2022

"Found unit won't drain, checked and found broken impeller blade on drain pump. Ordering drain pump.; ordrng 1 W10876537 (Drain pump) and 1 Sh15 (Shipping)"

We serviced a

WHIRLPOOL OVEN

Model WFE550S0HZ0

Near Pittsford, NY 14534

Jeremy

Job Details: 05/05/2022

"Replaced control, unit still cycles convection fan off and on. Called techline and informed that convection fan cycling is normal."

We serviced a

KITCHENAID RANGE

Model KERS303BBL0

Near Fairport, NY 14450

Jeremy

Job Details: 05/05/2022

"Part was not ordered, reschedule when part comes in; saved tckt"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near Rochester, NY 14625

Jeremy

Job Details: 05/05/2022

Found oven burner tube caked in black substance clogging holes and causing oven to get covered in soot. Ordering burner tube.; ordrng 1 W11220387 (Burner)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS03

Near Farmington, NY 14425

Jeremy

Job Details: 05/05/2022

"Replaced bent rails and shelf, unit checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311SFYW01

Near Canandaigua, NY 14424

Jeremy

Job Details: 05/05/2022

Found that compressor not running due to bad start device. Ordering start device.; rqstng P&A on 1 WPW10399283 (Start Device)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Lakeville, NY 14480

Jeremy

Job Details: 05/05/2022

Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM00

Near Rochester, NY 14609

Andres V

Job Details: 05/05/2022

Called customer to let them know I was on my way. Customer did not answer so I left voicemail. Showed up to house but no answer. Waited 15 min still no one so left door tag.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Rochester, NY 14621

Andres V

Job Details: 05/05/2022

"Customer stated unit was not going into high spin speed. Put unit into a diagnostic mode and checked for error codes but their wasnt any. Ran a diagnostic cycle, unit ran cycle successfully. Checked actuator but did not see anything wrong. Could not duplicate problem. Customer is to monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Rochester, NY 14624

Andres V

Job Details: 05/05/2022

Customer stated unit was making vibrating noise. Diagnosed unit and found one of the copper lines was right up against compressor causing it to make noise. Moved line so they're not making contact and noise went away.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW06

Near Rochester, NY 14624

Andres V

Job Details: 05/05/2022

Customer stated gasket on unit was falling off. Put gasket back in place and made sure it sealed correctly. Unit now working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS

Near Hilton, NY 14468

Dave L

Job Details: 05/05/2022

Sr7733594634 harness connection to fresh food evaporator fan is damaged. This part is not replaceable. Documented as non repairable with tech line. ; used 1 W11033168 (Harness) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDB06

Near Rochester, NY 14612

Dave L

Job Details: 05/05/2022

Replaced snack pan holder.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV02

Near Rochester, NY 14612

Dave L

Job Details: 05/05/2022

Sr7733593151 sensor feedback is damaged at the ice maker module. This is preventing harvest. Ice maker mold only filling half way. Ordering harness ice maker and valves. ; rqstng P&A on 1 W10884720 (Harness) and 1 WPW10300024 (Ice maker) and 1 W11043013 (Dual valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FZDW07

Near Greece, NY 14616

Dave L

Job Details: 05/05/2022

"This unit was not at the store. Dealer was unable to trace its location. They believe it was exchanged by the manufacturer. ; dspstn on spec-tagged invntry: 1 W10898074 SEALANT 1 W11480426 COMPRESSOR , 1 W11504416 COUPLER BR 8.5X6 , 2 W11506620 COUPLER AL 8X8 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

JENN AIR DISHWASHER

Model JDB9800CWS1

Near Marcellus, NY 13108

Chuck G

Job Details: 05/05/2022

Concerned about the bent rail on the right side bottom rack. Replaced right side rail. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS

Near Geneva, NY 14456

Chuck G

Job Details: 05/05/2022

"Customer stated that unit was not cleaning the dishes. I ran a diagnostic test cycle and noticed that the unit was not getting water. I inspected unit and found a broken wire to water valve , repaired wire. Ran another diagnostic cycle in which the unit operated normally. Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Geneva, NY 14456

Chuck G

Job Details: 05/05/2022

Unit was overfilling with water and stuck on sensing. Drained water from tub & cleaned debris from the pressure sensor hose. Ran a diagnostic test cycle in which unit operated normally. Ran a normal cycle- the unit filled with water and got passed the sensing into wash/agitate then drain & rinse and final spin. Unit completed a normal cycle without any issues. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT316SFDM01

Near Phelps, NY 14532

Chuck G

Job Details: 05/05/2022

No cooling. I removed Evap cover and saw no frost pattern at all. Unit has a sealed system leak. Quoted customer and they declined the out of warranty repair.

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Cicero, NY 13039

Chuck G

Job Details: 05/05/2022

"Customer concerned about the F2E1 error code and that the front right burner is not lighting. Verified the F2E1 error code and console tested good, cleared code. Ordering burner kit W11443577 and front right electrode W10669524; ordrng 1 W11443577 (Burner kit) and 1 W10669524 (Right front electrode)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Cicero, NY 13039

Chuck G

Job Details: 05/05/2022

Replaced heating element. Cleared codes. Ran a diagnostic test cycle. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Liverpool, NY 13090

Chuck G

Job Details: 05/05/2022

F8E4 error code- float switch. Found that the water hose connection going to valve was leaking. Tightened connection and cleaned out drip pan. Cleared code and tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW3

Near Syracuse, NY 13219

Chuck G

Job Details: 05/05/2022

"Customer stated that unit is not heating. Problem is with the customers vent, i found a kink in the bend. I removed vent and unit started to hear. I asked customer to put a 90 degree elbow coming out of the dryer vent and attach venting hose to the elbow. Customer instruct"

We serviced a

WHIRLPOOL RANGE

Model GFG461LVS1

Near Rochester, NY 14626

Dave L

Job Details: 05/05/2022

Checked oven for proper operation. No issues found. Answered customers questions.

We serviced a

GE WASHER

Model NA098

Near Rochester, NY 14612

Dave L

Job Details: 05/05/2022

Customer declined service at the door. No reschedule.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rochester, NY 14606

Andres V

Job Details: 05/05/2022

Customer stated unit was not responding to commands. Diagnosed unit and found that outlet had an open ground causing unit not to function properly. Plugged unit into a different outlet and it started working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Rochester, NY 14607

Andres V

Job Details: 05/05/2022

This unit needs both bottom and top doors. Customer wanted both replaced at the same time. ; ordrng 1 LW10638683 (Freezer door)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Rochester, NY 14609

Andres V

Job Details: 05/05/2022

Customer stated unit was leaking. Diagnosed unit and found it to be have multiple issues. First water valve is cracked and leaking also motor is dead and not circulating water. Gave customer quote for repair. He denied repair.; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS4

Near Rochester, NY 14618

Andres V

Job Details: 05/05/2022

Installed new sump and motor. Tested unit and watched for leaks. Unit started washing and working properly.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Webster, NY 14580

James

Job Details: 05/05/2022

S17304Replaced heater and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS07

Near Webster, NY 14580

James

Job Details: 05/05/2022

"Unit not allowing freezer door to close, causing frost buildup. Adjusted door and molded gasket now door seals properly."

We serviced a

MAYTAG OVEN

Model MER6600FZ1

Near Sodus, NY 14551

James

Job Details: 05/05/2022

"Door hinge broke and damaged door. Replaced hinges. Door panel is separating from glass and top oanel broken. Need parts. ; rqstng P&A on 1 W10894130 (Glass) and 1 W11096161 (Trim stainless) and 1 WPW10612925 (Badge), dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE"

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW1

Near Webster, NY 14580

James

Job Details: 05/05/2022

Unit squeaking during agitation. Ran Diagnostics and spin cycle makes ratcheting noise and oil leaking from gearcase. Need gearcase. Customer going to wait on repair. ; ordrng 1 W11393685 (Gearcase) and 1 Sh15

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Rochester, NY 14617

James

Job Details: 05/05/2022

Doors are uneven in height and thickness. Door handles uneven. Leveled doors and removed handles. Handle studs screwed in about 1\8 inch off from each other. Need doors. ; ordrng 1 W11518741 (Door lh) and 1 W11436604 (Door rh)

We serviced a

KITCHENAID DISHWASHER

Model KUDS30FXSSA

Near Pittsford, NY 14534

Dave F

Job Details: 05/05/2022

Unit not leaking when tested it but could see water marks on the power cover float switch area and on the dishwasher cover on the right side . Thinking the float switch area was leaking . Tightened the float switch nut and tested good . No leaks . Customer will monitor.

We serviced a

WHIRLPOOL COOKTOP

Model KICU509XBL00

Near Pittsford, NY 14534

Dave F

Job Details: 05/05/2022

Replaced module . Checked customers pots and the venting . Adjusted the venting to the cabinet and pits were good . Did question one pot . Customer will get rid of . Tested unit . Tested good . ; dspstn on spec-tagged invntry: 1 W10857232 MODULE

We serviced a

MAYTAG DISHWASHER

Model DWU9202AAB

Near East Rochester, NY 14445

Dave F

Job Details: 05/05/2022

Dishwasher is leaking . Found the tube for the top rack sprayer was chewed . Part is NLA . Customer needs new dishwasher

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYE4

Near Penfield, NY 14526

Dave F

Job Details: 05/05/2022

Unit not dispensing rinse aid ordering dispenser. Friction pads have fallen off and door just falls . Ordering pads ; rqstng P&A on 2 WP8268961 (pad)s and 1 WPW10195175 (dispenser)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Palmyra, NY 14522

Dave F

Job Details: 05/05/2022

Replaced heating element for having brass bushings . Tested unit good . No leaks . ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Newark, NY 14513

Dave F

Job Details: 05/05/2022

Screws on the sliders are backing out and causing the door not to shut . Removed screws and added red glue . To hold it in place . Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Phelps, NY 14532

Dave F

Job Details: 05/05/2022

"Replaced LED board , main control and UI . Ice maker stopped working since I was here last and front left ceiling LED is flashing and is about to do out . Ordering ice maker and led ; rqstng P&A on 1 W10695459 (module) and 1 W11579560 (Ice maker), dspstn on spec-tagged invntry: 1 W11387386 CNTRL- ELEC"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Canandaigua, NY 14424

Dave F

Job Details: 05/05/2022

Replaced all LED in freezer and freshfood section . Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Rochester, NY 14618

Andres V

Job Details: 05/03/2022

Customer stated unit was giving her F9E1 for draining issues. Diagnosed unit and found that unit was not draining. Took unit out and made sure no hoses were kinked. When I put unit back in cabinet and tested unit worked properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Brockport, NY 14420

Dave L

Job Details: 05/03/2022

Replaced non responsive Ui. Unit tested ok.

We serviced a

KENMORE WASHER

Model 11020872990

Near Rochester, NY 14618

Andres V

Job Details: 05/03/2022

Replaced gear case and dog agits. Did not replace couplings because they were in good shape. Gave them to customer because it is a wear and tear part. Tested unit made sure. Unit is working properly.; dspstn on spec-tagged invntry: 1 285753A COUPLING

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI7FVCXWB01

Near Penfield, NY 14526

Andres V

Job Details: 05/03/2022

Replaced spigot on unit but was still getting same result. Called whirlpool to ask what could be causing this. Tech line could not find tech sheet or any info on this unit. I did some more diagnosing and found that this unit has a second valve but the water filter. Took of dispenser line to see if valve was letting water through when not asking for it. Valve is letting water trickle out. Unit needs new valve.Sr7733575098; ordrng 1 WP12956105 (Water valve)

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW2

Near Mount Morris, NY 14510

Jeremy

Job Details: 05/03/2022

Replaced dampers for out of balance situations. Unit checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Perry, NY 14530

Jeremy

Job Details: 05/03/2022

"Found wires to fill valve broken too close to connector to repair, ordering harness.; ordrng 1 W11084863 (Harness)"

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Honeoye, NY 14471

Jeremy

Job Details: 05/03/2022

"Found front left burner will only stay on high, ordering infinite switch.; ordrng 1 WPW10434452 (Infinite Switch front left) and 1 Sh15 (Shipping)"

We serviced a

KENMORE DISHWASHER

Model 665.13409N410

Near Pittsford, NY 14534

Jeremy

Job Details: 05/03/2022

"Customer stated unit not powering on. Checked and found no voltage coming to dishwasher due to tripped breaker. Unit is on same circuit as sump pump. Reset circuit breaker, unit checks good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Fairport, NY 14450

Jeremy

Job Details: 05/03/2022

"Replaced heater in accordance with special project. Customer stated unit leaks water during normal cycle, works fine on quick wash. Found water leaks from left side of door during wash. Ordering hinges, door seal and tub gasket.; ordrng 1 W11606677 (Door Seal) and 1 W11573703 (Hinge Left) and 1 W11573702 (Hinge Right) and 1 W11414078 (Tub Seal), dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM3

Near Pittsford, NY 14534

Jeremy

Job Details: 05/03/2022

Customer stated Maytag would be paying for part that was ordered (W10811169 Console) No authorization included in dispatch. Customer declined to pay service fee.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Rochester, NY 14620

Dave L

Job Details: 05/03/2022

L1 to p1 was shorted on the right front infantile switch. Replaced switch. Tested ok; ordrng 1 Sh (Sh)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Elbridge, NY 13060

Chuck G

Job Details: 05/03/2022

Customer stated that unit will not turn on. Discovered that unit has a broken door switch. Ordering switch WPW10569603. ; ordrng 1 WPW10569603 (Door switch)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Auburn, NY 13021

Chuck G

Job Details: 05/03/2022

Customer stated that the unit will not start a cycle. No error codes. I could not get the lid to lock. Ordering lid lock W11394572. ; ordrng 1 W11394572 (Lid lock)

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Geneva, NY 14456

Chuck G

Job Details: 05/03/2022

"Replaced motor, unit tested good"

We serviced a

KITCHENAID OVEN

Model KODE507ESS04

Near Shortsville, NY 14548

Jeremy

Job Details: 05/03/2022

Customer stated unit had caused main circuit breaker in house to trip. Checked and found burned wiring in junction box behind oven. Advised customer to contact electrician to repair wiring.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Canandaigua, NY 14424

Jeremy

Job Details: 05/03/2022

"Replaced heater in accordance with special project. Unit checks good. Customer asked about upper rack sticking. Discovered a white colored buildup covering inside of tub, racks and sprayers. Customer using plant based detergent causing buildup. Advised customer to switch to a non plant based detergent.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Conesus, NY 14435

Jeremy

Job Details: 05/03/2022

"Washer had loud noise during agitation due to worn cam assembly. Replaced cam, unit checks good.; used 1 W10721967 (CAM) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHB1

Near Newark, NY 14513

Chuck G

Job Details: 05/03/2022

"Customer stated that unit (portable Dias h washer) was leaking water. No codes. I ran unit and verified that water was leaking from the right side of the door. I discovered that the customers floor is not level and slopping Badly. The positioning of the unit was that the door was facing downhill , i turned the unit to where the back of the unit was facing downhill and the leak stopped. I advised the customer to run the unit with the door facing uphill. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Baldwinsville, NY 13027

Chuck G

Job Details: 05/03/2022

Customers dishes are not cleaning. Error code F7E1-no heat. I ran a diagnostic test cycle in which the wash motor is not turning on. Motor is getting proper voltage. Ordering sump and motor W11085683. ; ordrng 1 W11085683 (Sump and motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV

Near Rochester, NY 14625

Andres V

Job Details: 05/03/2022

Installed new door on unit. Checked that water lines were not leaking and that both dispensers were working properly.

We serviced a

MAYTAG DISHWASHER

Model MDB7749AWB2

Near Rochester, NY 14609

Andres V

Job Details: 05/03/2022

Did not realize had to transfer handle to new control panel. Customer had old panel still. Transferred it to new panel. Unit now has handle

We serviced a

GE WASHER

Model GNW128PSMOWW

Near Rochester, NY 14605

Andres V

Job Details: 05/03/2022

Called customer to inform I was on my way. Customer did not answer so I left voicemail. Showed up at house knocked but no answer. Waited 15min no one showed up. left door tag.; O-emld tckt

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Rochester, NY 14609

Andres V

Job Details: 05/03/2022

Customer stated unit was not turning on. Diagnosed unit and found that connections are terminal block were lose and breaker tripped. Fixed connection and put wires back in place and Turned breaker back on. Unit turned on and is heating.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Rochester, NY 14607

Andres V

Job Details: 05/03/2022

Unit had old style heating element. Replaced element service pointers calls for. Unit is working properly.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Rochester, NY 14618

Andres V

Job Details: 05/03/2022

customer stated unit was not starting a cycle. Diagnosed unit and found this unit had a ccu and MCU wasnt sure which one went bad. Called whirlpool for help found that MCU is sending voltage to ccu but it is not responding. Gave customer quote for repair but he wants to think about it. If they call back order ccu WPW10374126. Sr 7733569757

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Rochester, NY 14616

James

Job Details: 05/03/2022

Replaced door parts and inspected.

We serviced a

JENN AIR REFRIGERATOR

Model JFFCF72DKL01

Near Webster, NY 14580

James

Job Details: 05/03/2022

Replaced heater parts and tested in Diagnostics. Heater turned on. Partially defrosted evap and adjusted feet. Recommend leaving unit turned off for 24 hours to completely defrost.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988S1BM03

Near Webster, NY 14580

James

Job Details: 05/03/2022

Unit made clunking sound and stopped cooling until power was reset. Tested diagnostics and unit was functioning properly. Found freezer led shorted. Replaced led and tested. Customer is to monitor. Problem remains replace W10843055; used 1 W10695459 (Led) from stock

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Marion, NY 14505

James

Job Details: 05/03/2022

Unit made burning smell then wouldn't turn on. Cleaned blower wheel and reseated connections on thermostat. Tested and verified operation. Customer is to monitor.

We serviced a

WHIRLPOOL DISHWASHER

Model KDPE334GPS0

Near Marion, NY 14505

James

Job Details: 05/03/2022

6-4. 6-3. 9-1 2-1. Unit intermittent to finish cycle. Tested and couldn't replicate issue. Suspect panel is shorting. Replaced control and panel under 5 year parts warranty. Tested unit and it functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W11120155 CNTRL- ELEC

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HV

Near Ontario, NY 14519

James

Job Details: 05/03/2022

Unit smells like propane when oven is turned off. Tested and found no leaks but could smell gas from vent. Replaced regulator and tested. Found no leaks. Unit functions properly.

We serviced a

KENMORE WASHER

Model 110.82692120

Near Ontario, NY 14519

James

Job Details: 05/03/2022

"Unit spins off balance and clunks. Clitch is worn and not grabbing basket. Drive block clunking when tub is lifted. ; ordrng 1 285785 (Clutch) and 1 WP389140 (Block), used 1 Sh15 from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Penfield, NY 14526

James

Job Details: 05/03/2022

Replaced fan and blade. Secured evap to back wall. Unit no longer making grinding noise. Waiting on doors to arrive. ; dspstn on spec-tagged invntry: 1 W11223753 NAMEPLATE

We serviced a

MAYTAG REFRIGERATOR

Model MSS26C6MFZ00

Near Penfield, NY 14526

James

Job Details: 05/03/2022

Unit not making ice and freezing ff section. Found lower hatness torn. Need door. Door comes with ui that should resolve temperature issues. ; ordrng 1 LW10839374 (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Dansville, NY 14437

Dave F

Job Details: 05/03/2022

Customer complaint ice cubes have a weird taste and smell . tasted ice cubes with water could taste something and smell it advised it is something inside the refrigerator . The water tastes fine but the ice cubes dont customer will clean unit and make sure items are sealed . The ice is collecting some type of smell . But unit tested good .

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS06

Near Conesus, NY 14435

Dave F

Job Details: 05/03/2022

Replaced water filter for leaking . Tested unit . Tested good

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS03

Near Conesus, NY 14435

Dave F

Job Details: 05/03/2022

Replaced control display and tested unit . Tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Livonia, NY 14487

Dave F

Job Details: 05/03/2022

Fill tube on the back of the tube came out. Needs to order the clamps and seal area . Ordering parts ; ordrng 3 W10861184 (clamp)s

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Fairport, NY 14450

Dave F

Job Details: 05/03/2022

Replaced heater element for having brass bushings.tested unit . Tested good . ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

MAYTAG REFRIGERATOR

Model MFI2266AEQ

Near Penfield, NY 14526

Dave F

Job Details: 05/03/2022

Ice maker had a jammed cube . Removed cube and ice maker cycled . Customer will monitor.

We serviced a

JENN AIR RANGE

Model JES1450FS1

Near Penfield, NY 14526

Dave F

Job Details: 05/03/2022

Bake element was broken . Verified 240 volts going to element. Replaced element and preheated oven to 350 . Unit tested good ; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT- BAKE

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14623

Dave F

Job Details: 05/03/2022

Unit not draining . Found debris in drain pump on washer . Removed debris . Calibrated unit and ran auto diagnostics. Unit tested good

We serviced a

JENN AIR REFRIGERATOR

Model JFFCF72DKL00

Near Caledonia, NY 14423

Dave F

Job Details: 05/03/2022

Ice maker wire is broken. Replaced ice maker and tested unit tested good . Replaced both fresh food door gaskets . Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKB0

Near Linwood, NY 14486

Dave F

Job Details: 05/03/2022

Wash pump was humming. Ordering pump W11416363 . Unit was delivered on 3/19/22 ; ordrng 1 W11416363 (Sump)

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Rochester, NY 14613

Dave L

Job Details: 05/03/2022

"Found unit uninstalled. Customer declined having me switch units back for diagnosis. Ordering burner, timer, and motor. Dryer must be ready to be installed on return visit. ; ordrng 1 W10823508 (Burner) and 1 W10857611 (Timer) and 1 279827 (Motor), dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL"

We serviced a

GE RANGE

Model JB256DM1WW

Near Rochester, NY 14621

Dave L

Job Details: 05/03/2022

This is a pathstone residence. The office is declining to take these service calls. Explained the situation to maintenance.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Irondequoit, NY 14617

Dave L

Job Details: 05/03/2022

Replaced harness and heater per S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Rochester, NY 14616

Dave L

Job Details: 05/03/2022

Are next to and around dryer was inaccessible. Floor covered in animal waste. Declined service. Pics attached

We serviced a

WHIRLPOOL DRYER

Model TGDS780JQ1

Near Rochester, NY 14616

Dave L

Job Details: 05/03/2022

"Dryer was noisy due to a worn roller. Replaced rollers, belt, and idler. Testing ok. ; used 1 4392065 (REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Rochester, NY 14616

Dave L

Job Details: 05/03/2022

Low flow error. Both valves testing ok in diagnostics. Leaks from dispenser and vent. Ordering parts per service pointers. ; ordrng 1 W11354541 (Stator) and 1 W11524103 (Dispenser) and 1 W11456953 (Hose) and 1 W11316255 (Hot valve) and 1 W11316256 (Cold valve) and 1 W11316246 (Pressure switch)