We serviced a
WHIRLPOOL DRYER
Model WGD5620HW3
Near Cicero, NY 13039
Chuck G
Job Details:
05/16/2022
Replaced blower wheel and motor . Passes air flow test. Unit tested good ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ
Near Syracuse, NY 13212
Chuck G
Job Details:
05/16/2022
Unit not working. I was able to get into diagnostics but once in there the unit was not responding to commands. Unit will not start a cycle. Ordering control W10906431 and console W10910626; ordrng 1 W10906431 (Control) and 1 W10910626 (Console -stainless)
We serviced a
MAYTAG WASHER
Model MVWC465HW
Near East Syracuse, NY 13057
Chuck G
Job Details:
05/16/2022
Unit not agitating. Found F7E6- motor fault. Problem is with the Nidec accuator. Replacing accuator WPW10006355. Calibrated unit. Unit tested good ; used 1 WPW10006355 (Accuator) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Syracuse, NY 13207
Chuck G
Job Details:
05/16/2022
Customer is contacting the previous company that replaced the ice maker to get it covered under the parts warranty. Ice maker is overflowing allowing water to freeze in the ice tray causing the auger to jam and not dispense ice. Is customer calls us back to repair i will need to go back with Fill tube W11415785 and ice maker WPW10300024
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW
Near Newark, NY 14513
Chuck G
Job Details:
05/16/2022
Timer switch is not working. Replaced timer. Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Shortsville, NY 14548
Chuck G
Job Details:
05/16/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS
Near Webster, NY 14580
Andres V
Job Details:
05/16/2022
"Called customer to inform I was on my way. Did not get answer and could not leave voicemail. Showed up to house but no one was home. Waited 15min no one was home, I ran out of door tags so I left a card on door.; O-emld tckt"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Williamson, NY 14589
Andres V
Job Details:
05/16/2022
Replaced heating element in unit. Made sure it was sealed and no leaks.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Newark, NY 14513
Andres V
Job Details:
05/16/2022
Customer stated unit was not cooling diagnoses unit and found compressor to be seized. Compressor was pulling 22amp. Unit needs new Compressor. Part is currently out of stock everywhere I informed customer and suggested she call whirlpool to see if they do anything for her in the mean time we will order parts and contact her when they have arrived.; ordrng 2 W11504431 (Coupler)s and 2 W11504415 (Coupler)s and 2 W11506621 (Coupler)s and 1 W11506635 (Tube) and 1 W10805035 (Dryer) and 2 W11504445 (Coupler)s and 2 W11504447 (Coupler)s and 1 W10913906 (Process tube) and 1 WPW10143759 (Dye dryer) and 1 W11574734 (Compressor)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14610
Andres V
Job Details:
05/16/2022
Customer stated unit was not agitating. Diagnosed unit and found agitator was out of place causing unit to not shift Into a spin. had replacement actuator in my van so I replaced it. Tested unit on a diagnostic cycle. Heard unit agitating. ; used 1 Wpw10006355 (Actuator) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14618
Andres V
Job Details:
05/16/2022
Replaced heating element in unit. put unit back together and tested it. Unit working properly.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near West Henrietta, NY 14586
Jeremy
Job Details:
05/16/2022
Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Rochester, NY 14618
Jeremy
Job Details:
05/16/2022
Replaced motor control board for F6 E2 error code. Unit checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS
Near Fairport, NY 14450
Jeremy
Job Details:
05/16/2022
Customer stated unit is leaking. Found they are using plant based detergent causing too many suds and leaking. Advised customer on proper detergent and rinse aid usage to correct issue.
We serviced a
MAYTAG RANGE
Model GGG390LX
Near Pittsford, NY 14534
Jeremy
Job Details:
05/16/2022
"Customer stated oven not heating, found bad ignitor. Replaced ignitor, unit checks good.; used 1 12400035 (Ignitor) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Bloomfield, NY 14469
Jeremy
Job Details:
05/16/2022
Replaced heater in accordance with special. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bloomfield, NY 14469
Jeremy
Job Details:
05/16/2022
Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC1
Near Rochester, NY 14616
Dave L
Job Details:
05/16/2022
"Replaced gearcase, belt , and cam due to wear causing noises and tach fault. Calibrated and tested ok. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT"
We serviced a
GE RANGE
Model JBP80KF1CC
Near Webster, NY 14580
James
Job Details:
05/16/2022
"Parts breakdown was inaccurate, ordered wrong switch. ; ordrng 1 WB24T10153 (Infinite rf)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Phelps, NY 14532
Chuck G
Job Details:
05/16/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Rochester, NY 14612
Dave L
Job Details:
05/16/2022
"Replaced ice maker harness, ice maker, and valve due to intermittent ice. Customer to monitor after 24 hours. ; dspstn on spec-tagged invntry: 1 W11043013 VALVE and 1 WPW10300024 ICEMAKER"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near West Henrietta, NY 14586
Dave F
Job Details:
05/16/2022
Replaced heating element for having brass bushings. Tested unit tested good .; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near West Henrietta, NY 14586
Dave F
Job Details:
05/16/2022
Replaced heating element for having brass bushing .tested unit . Tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Honeoye Falls, NY 14472
Dave F
Job Details:
05/16/2022
F9E1 long drain error code . Unit not draining . Removed debris from filter and tested unit . Tested good .
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYB6
Near Geneseo, NY 14454
Dave F
Job Details:
05/16/2022
Water valve and float wires were chewed not allowing unit to fill with water . Repaired wires and tested unit in diagnostics. Unit tested good .
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Phelps, NY 14532
Chuck G
Job Details:
05/16/2022
"Unit not working. No codes. I was able to get the unit into diagnostics in which the unit completed a test cycle successfully but i could not get the lid to lock in a manual component test nor would the unit start a normal cycle because lid was not locking. Lid does lock on a diagnostic test cycle. I inspected harness connections on the control and they are connected correctly. Ordering control W11170319; ordrng 1 W11170319 (Control), dspstn on spec-tagged invntry: 1 W11307244 LATCH"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Rochester, NY 14610
Andres V
Job Details:
05/16/2022
"Customer ended up buying new machines and put the dryer and washer in the garage. He wants us to move them to the basement and will pay if need be but I will need a second person here for that. ; O-emld tckt , states that autho needed"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS03
Near Rochester, NY 14609
James
Job Details:
05/16/2022
Replaced rh interlock and tested. Unit functions properly.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Irondequoit, NY 14609
James
Job Details:
05/16/2022
Complaint of unit washes then stops mid cycle. Intermittently tripping circuit breaker. No error codes. Ran diagnostics cycle successfully. Ordering control and owi. Disposed of panel. ; ordrng 1 W11305303 (Control) and 1 W11084121 (Owi)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14609
James
Job Details:
05/16/2022
Unit overflowing into floor when using bleach dispenser. Weep holes were clogged on tub ring. Cleared blockage and tested. Recommend adding fabric softener and detergent directly into wash basket.
We serviced a
MAYTAG DRYER
Model MEDC400VW0
Near Rochester, NY 14609
James
Job Details:
05/16/2022
"Complaint of unit turning iff mid cycle and has to be restarted. Found motor making grinding noise. Replaced motor and shortened vent. Tested unit and it functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 279827 MOTOR , used 1 Sh15 from stock"
We serviced a
AMANA RANGE
Model AER6603SFS2
Near Rochester, NY 14609
James
Job Details:
05/16/2022
Replaced harness and power cord. Tested and verified operation. ; dspstn on spec-tagged invntry: 1 PT220L CORD 4' 3W
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rochester, NY 14621
James
Job Details:
05/16/2022
Timer stays wherever it is set to. Replaced timer and tested. Timer is functioning properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rochester, NY 14612
Dave L
Job Details:
05/12/2022
Left side of upper dish rack is making contact with the tub seal and causing it to pull away from the tub. Adjusted top rack so it clears the tub seal. Tested ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Baldwinsville, NY 13027
Chuck G
Job Details:
05/12/2022
Unit not draining. No codes. Drain pump is getting the proper voltage. No obstructions. Replacing drain pump
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Syracuse, NY 13209
Chuck G
Job Details:
05/12/2022
Wheels are broken off the upper rack. Ordering adjuster kit W10712395. ; ordrng 1 W10712395 (Adjuster)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Camillus, NY 13031
Chuck G
Job Details:
05/12/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Rochester, NY 14612
Dave L
Job Details:
05/12/2022
Drum light remains on and door error present. Found faulty door switch. Replaced switch. Testing ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14622
James
Job Details:
05/12/2022
Replaced sump assembly and tested before installing. Found no leaks. Installed and tested again. Unit functions properly.
We serviced a
MAYTAG OVEN
Model MER6600FZ1
Near Sodus, NY 14551
James
Job Details:
05/12/2022
"New glass doesn't come with stainless panel. Handle screws snapped off when removing. Ordering door parts. ; rqstng P&A on 1 W10912640 (Handle), ordrng 2 WPW10200660 (Screws)s and 2 W10831019 (Screw)s and 1 W11250167 (Panel)"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW1
Near Livonia, NY 14487
Dave F
Job Details:
05/12/2022
Tested unit when arrived unit is tumbling and heating . Checked power to unit has 240 volts . Heating element is turning on and off as expected found the power cord wasnt wired right but has been like that . Fixed wiring and tested unit . Tested good
We serviced a
MAYTAG WASHER
Model MVWB865GC
Near Rochester, NY 14623
Andres V
Job Details:
05/12/2022
Diagnosed unit and found few error codes store. F5E3 for lid not unlocking F0E2 for over suds and F2E1 for stuck UI. When I ran a diagnostic cycle during agitation unit was very loud and heard some clunking noise coming from gearcase. Checked underneath and say oil on clutch. Unit needs new gearcase.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider)
We serviced a
JENN AIR OVEN
Model JJW3430DP00
Near Penfield, NY 14526
James
Job Details:
05/12/2022
Unit throws miswire error. Tested for power at control and reconnected ui. Tested again and it functions properly. Customer is to monitor. If problem persists replace control. 531.25 total
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311SFYW01
Near Canandaigua, NY 14424
Dave F
Job Details:
05/12/2022
installed start device unit did not turn on and clicked . Checked start windings they were bad . Ordering compressor and parts.; rqstng P&A on 1 W10822653 (compressor) and 1 WPW10143759 (drier) and 1 W11504445 (5/4 coupler) and 1 W10898074 (sealant)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWB01
Near Penfield, NY 14526
James
Job Details:
05/12/2022
"Unit leaking from dispenser when not in use and sprays out when dispenser is used. Replaced dual valve and tested, found leak from quick connect behind ui. Replaced quick connect with 1\4in check valve and found no Leaks. One year warranty on repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Phelps, NY 14532
Dave F
Job Details:
05/12/2022
Replaced led light and ice maker . Ice maker not cycles and calls for water . Unit tested good .; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, NY 14612
Dave L
Job Details:
05/12/2022
Handles were misaligned. Adjusted handles and leveled doors. Customer will have to shim right side to make unit perfectly plumb with cabinetry.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBE01
Near Rochester, NY 14623
Andres V
Job Details:
05/12/2022
Replaced ice maker. Put unit into a diagnostic mode and filled ice tray. ; dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER
We serviced a
WHIRLPOOL OVEN
Model WFE505W0HW2
Near Rochester, NY 14624
Andres V
Job Details:
05/12/2022
Customer stated cooktop hot light was staying on when cook top was hot. Diagnosed unit and found infinite switches are all good. Reccomend replacing board.; ordrng 1 W11567368 (Acu)
We serviced a
WHIRLPOOL WASHER
Model WTW5800BW0
Near Churchville, NY 14428
Andres V
Job Details:
05/12/2022
"Replaced gearcase, actuator and cam. Put unit back together and calibrated it. Also ran a diagnostic cycle. Unit tested good and is working properly.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006355 ACTUATOR"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Clifton Springs, NY 14432
Dave F
Job Details:
05/12/2022
Replaced heating element for having brass bushings. Tested unit . Tested good . ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WED4850HW0
Near Rochester, NY 14625
James
Job Details:
05/12/2022
Replaced back panel and tested. Unit functions properly.
We serviced a
MAYTAG RANGE
Model MGT8800FZ00
Near Rochester, NY 14612
Dave L
Job Details:
05/12/2022
Oven door is making co tact with oven liner. Liner is crushed at the bottom causing the contact. Documented with techline as non repairable. SR7733644018
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rochester, NY 14612
Dave L
Job Details:
05/12/2022
Heating Element - SP W11540964 - Special Project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW3
Near West Henrietta, NY 14586
Andres V
Job Details:
05/12/2022
Customer stated unit was not washing. Diagnosed unit and found motor to be dead. Dishwasher will fill but does not recirculate it.; ordrng 1 W11025157 (Sump and motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Rochester, NY 14618
James
Job Details:
05/12/2022
Unit not cooling ff section and freezing freezer. Found unit not defrosting bottom of evap. Heater works in diagnostics. Defrosted freezer and drain. Customer is to monitor. If problem persists replace W11446726
We serviced a
WHIRLPOOL WASHER
Model MTW5800TW0
Near Rochester, NY 14623
Andres V
Job Details:
05/12/2022
Tried to replace basket drive but could not get spanner nut off. Nut is seized on there and can't get it off. Im not sure on how to get this off unless you cut it. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS
Near Pittsford, NY 14534
Andres V
Job Details:
05/12/2022
Customer states unit was making ice after last repair then it stopped. Diagnosed unit but could not find issue. Took ice maker apart and checked for clogged fill line also checked water valve to make sure it was opening valve is working properly. Filled ice maker with water customer is to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Canandaigua, NY 14424
Dave F
Job Details:
05/12/2022
F8E2 electrical valve error . F8E1 no water . Water valve has power going to it but needs the valve . Ordering part ; ordrng 1 W11434044 (Water valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB02
Near Fairport, NY 14450
Andres V
Job Details:
05/12/2022
Customer stated unit was not cooling properly fresh food section is a little warm. Diagnosed unit but could not pin point issue. Want to replace thermostat to see if that would make a difference.; ordrng 1 WPW10583800 (Thermostat)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14626
Dave L
Job Details:
05/12/2022
Unit would not spin or agitate because the drive pulley was loose causing the belt to break. Replaced belt and fastened drive pulley. Calibrated and tested ok. ; used 1 WpW10006384 (Belt) from stock
We serviced a
KITCHENAID RANGE
Model KGRS505XSS04
Near Rochester, NY 14610
James
Job Details:
05/12/2022
3 valves will not turn. Two burners intermittent to ignite. Cleaned igniters and verified fr and center burners. Need manifold assembly. ; ordrng 1 WPW10204705 (Manifold)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW00
Near Rochester, NY 14616
James
Job Details:
05/12/2022
Replaced thermostat and cycled on and off to verify operation.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Skaneateles, NY 13152
Chuck G
Job Details:
05/12/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL MICROWAVE
Model WMH3205XVS
Near Rochester, NY 14626
Dave L
Job Details:
05/12/2022
Replaced grease filter
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Geneva, NY 14456
Chuck G
Job Details:
05/12/2022
"Customer stated that unit stopped working. Found error codes F0E9-OB pause , F0E5- off balance and F0E3-overload. Reset the unit and explained to the customer about overloading the unit. Unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Fairport, NY 14450
Andres V
Job Details:
05/12/2022
Customer states unit was not making ice. Diagnosed unit and found that ice maker is issue and not calling for water. Called whirlpool to ask what connections were to jump water valve to make sure that was good. Sr7733640391; ordrng 1 W10882923 (Ice maker)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Rochester, NY 14625
Andres V
Job Details:
05/12/2022
Replaced burner tube. Tested unit on a bake cycle. Flame came on and is heating up properly.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Honeoye Falls, NY 14472
Dave F
Job Details:
05/12/2022
Unit already has the updated the heating element. Unit tested good . ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ0
Near Caledonia, NY 14423
Dave F
Job Details:
05/12/2022
Replaced knobs . Gas valves are now safely turning off .
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Jordan, NY 13080
Chuck G
Job Details:
05/12/2022
"Unit doesnt not stay running. Start switch tested bad, ordering switch WPW10117655. ; ordrng 1 WPW10117655 (Start switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFH06
Near Rochester, NY 14622
Dave L
Job Details:
05/12/2022
FreeZer light switch is broken harness connections are foamed into liner. Unable to reconnect. Documented with techline SR 7733640929. Unit is unrepairable. Whirlpool will follow up with the customer.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFH4
Near Irondequoit, NY 14622
Dave L
Job Details:
05/12/2022
Replaced broken upper rack rails per S22916. Tested ok. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Irondequoit, NY 14617
Dave L
Job Details:
05/12/2022
Found open ice maker sensor. Replaced ice maker.Customer to monitor after 24 hours
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14612
Dave L
Job Details:
05/12/2022
Customer still experiencing white residue issue. Went over modifiers with them and verified that the washer was functioning as designed. Pics of issue attached. Made cycle recommendations.
We serviced a
KITCHENAID OVEN
Model KFGG504KPS1]
Near West Henrietta, NY 14586
Andres V
Job Details:
05/11/2022
Replaced temp sensor and ACU on in unit. Turned unit on and made sure bake turned on. Suggested customer cook something in it and see if replacing parts has made a difference.
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Nunda, NY 14517
Dave F
Job Details:
05/11/2022
Replaced wash sump for not working . Tested unit . In diagnostics heater did not turn on and has power going to it . Ordering element customer is paid in full ; ordrng 1 W10518394 (heater)
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Brockport, NY 14420
Dave L
Job Details:
05/11/2022
Customer concerned with door closure/ upper rack sticking. Adjusted upper rack that was crooked interfering with door. Centered unit in opening for the customer. Tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Clarkson, NY 14420
Dave L
Job Details:
05/11/2022
Customer concerned with taste/odor of ice. The customer has a braided stainless steel water line. This is Lilly causing the issue. Recommending that the customer have a qualified plumber install a copper water line per w10535152
We serviced a
JENN AIR REFRIGERATOR
Model JFFCC72EFS00
Near Victor, NY 14564
Dave F
Job Details:
05/11/2022
"Replaced control , freshfood evap cover and thermistor in proper location . Defrost freshfood evap . Installed new ice box fan and thermistor in freezer unit is now cooling as expected. Compressor had been running overtime and has been pulling a lot of energy to try and cool unit . Re adjusted the left has fresh food door gasket . Unit now tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDM07
Near Pittsford, NY 14534
Dave F
Job Details:
05/11/2022
Customer concern about temperatures from last trip checked temperature and fresh food section was 36? freezer was 0? customer wanted a little bit cold unit was set to recommend a temperature turned it up one notch unit tested good customer will monitor
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB0
Near West Henrietta, NY 14586
Andres V
Job Details:
05/11/2022
Customer stated unit was not washing. Diagnosed unit and found that it is letting water into tub but motor in not recirculating water. Motor is dead needs a new one. Gave customer quote for repair but he has chosen to invest in a new one.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS3
Near Pittsford, NY 14534
Dave F
Job Details:
05/11/2022
Unit saying door when trying to use . Replaced interlock and tested unit . Tested good ; ordrng 1 W11244490 (interlock)
We serviced a
KITCHENAID 50#IM 15' FS
Model KUIX535HPS00
Near Rochester, NY 14618
Dave F
Job Details:
05/11/2022
Unit still turning off called techline SR 7733262256 . Techline said to replace the rear drain pump W11539855 ordering pump ; ordrng 1 W11539855 (Drain pump rear)
We serviced a
KENMORE REFRIGERATOR
Model 25350683002
Near Rochester, NY 14607
Dave L
Job Details:
05/11/2022
Water supply to dispenser is poor. Found linked waterline behind refrigerator and a restriction at the filter. Maintenance provided and replaced filter while I was there filter made no deference. They are going to replace due to age.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVB08
Near Irondequoit, NY 14609
Dave L
Job Details:
05/11/2022
Drip pan is leaking water on the floor during defrost. Drain pan install will require a dolly and another tech. Rescheduled customer ; ordrng 1 Sh (Sh)
We serviced a
KITCHENAID RANGE
Model KGRS505XSS01
Near Irondequoit, NY 14617
Dave L
Job Details:
05/11/2022
"Replaced open lower oven bake ignitor. Both ovens tested ok. ; ordrng 1 Sh (Sh), used 1 12400035 (Ignitor) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ04
Near Rochester, NY 14612
Dave L
Job Details:
05/11/2022
The water side of the dual valve is open. Ordering valve. ; ordrng 1 WPW10312696 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB9
Near Rochester, NY 14611
Andres V
Job Details:
05/11/2022
Replaced soap dispenser in unit. Made sure dispenser opened and closed properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Rochester, NY 14611
Andres V
Job Details:
05/11/2022
Customer stated unit was not responding to commands. Diagnosed unit and noticed that their was water inside tub. I tried to drain it but was not draining. Cleared out water and took drain pump off. Noticed that their was glass inside pump which was not letting blades turn. Cleared out pump of any obstruction and tested unit. Unit now drains and is working properly.; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM2
Near Rochester, NY 14618
Andres V
Job Details:
05/11/2022
Replaced drain pump. Tested unit to make sure it drained all water out. Unit is working properly.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN
We serviced a
WHIRLPOOL MICROWAVE
Model MH1170XSB5
Near Rochester, NY 14612
Dave L
Job Details:
05/11/2022
Replaced interlocks causing door error with kit. Tested ok.; used 1 W11244494 (INTERLOCK) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Hilton, NY 14468
Dave L
Job Details:
05/11/2022
Heating Element - SP W11540964 - Special Project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Pittsford, NY 14534
Andres V
Job Details:
05/11/2022
Customer stated unit was not draining and unit was leaking. Diagnosed unit and found a plastic clip stuck in the drain pump causing it for the blades not to be able to turn. Tested unit and checked that it was draining properly. Also watched for leaks but did not see any. Customer is to monitor unit and let us know if it leaks.
We serviced a
JENN AIR OVEN
Model PRG3610LP
Near Fairport, NY 14450
Andres V
Job Details:
05/11/2022
"Replaced broiler igniter in unit. Tested broil, igniter turned on and is working properly."
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Fairport, NY 14450
Andres V
Job Details:
05/11/2022
Replaced wire harness and wrinkle control switch. Tested unit. Dryer is working properly.
We serviced a
MAYTAG RANGE
Model MGS8800FZ0
Near Scottsville, NY 14546
Dave F
Job Details:
05/11/2022
Oven not lighting .found the igniter was unplugged. Plugged igniter in and tested it is lighting now . The left rear burner igniter is broken . Ordering igniter.; ordrng 1 W11050467 (igntr-surf)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW01
Near Webster, NY 14580
James
Job Details:
05/11/2022
"Replaced crisper, harness and control. Customer is to monitor."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1050REQ0
Near Ontario, NY 14519
James
Job Details:
05/11/2022
Removed heater. Nuts broken off and new heater did not come with nut. Installed heater. Need nut; ordrng 2 154106202 (Nut)s
We serviced a
WHIRLPOOL DRYER
Model WGD90HEFW0
Near Webster, NY 14580
James
Job Details:
05/11/2022
Unit not powering on igniter and scraping noise when drum turns. Replaced parts and cleaned cabinet. Tested; dspstn on spec-tagged invntry: 1 279834 COIL KIT and 1 4392067 REPAIR KIT