Service History 123 - Appliance Tec

We serviced a

WHIRLPOOL MICROWAVE

Model KMBD104GSS01

Near Spencerport, NY 14559

Andres V

Job Details: 06/06/2022

Customer stated that control panel would steam up when cooking veggies and would not respond to commands. Diagnosed unit but could not get it to duplicate problem. I believe this is happening when customer is cooking steamed veggies for awhile. I reccomend replacing control panel incase steam is finding it's way into UI.; ordrng 1 W11486769 (Control panel)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Port Byron, NY 13140

Chuck G

Job Details: 06/06/2022

Replaced inlet valve. Ran a diagnostic test cycle and started a normal cycle in which the unit operated normally. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW

Near Oswego, NY 13126

Chuck G

Job Details: 06/06/2022

Customer concerned about the drying times on sensor dry. No codes. Unit passed the airflow test. Heater is cycling normally. Touch Sensors tested good. I explained to the customer about what kinds of laundry to dry on what cycles. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Cicero, NY 13039

Chuck G

Job Details: 06/06/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Honeoye Falls, NY 14472

Andres V

Job Details: 06/03/2022

Customer stated unit had a dent on the right side door when delivered and also says gaskets are different and door is not flushed to freezer door.; ordrng 1 LW10913407 (Door)

We serviced a

AMANA DRYER

Model NGD4655EW

Near Rochester, NY 14623

Jeremy

Job Details: 06/03/2022

"Replaced coils for noise and intermittent heat, replaced motor and blower for belt slipping and start switch for sticking. Unit checks good.; dspstn on spec-tagged invntry: 1 279827 MOTOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF992FIFM00

Near West Henrietta, NY 14586

Andres V

Job Details: 06/03/2022

Customer stated unit was not cooling in the fresh food section. Diagnosed unit and found that the evaporator was covered in frost and ice. Looked up if theirs any service pointer for this and did find one. States to replace evaporator cover and thermistor also said if board is not up to latest version then to replace it as well.; ordrng 1 W10889841 (Evap cover) and 1 W11389712 (Acu)

We serviced a

WHIRLPOOL WASHER

Model WTW5500XW0

Near Rochester, NY 14620

James

Job Details: 06/03/2022

Unit groans and starts to spin slowly. Need capacitor ; ordrng 1 W10804664 (Cap) and 1 Sh15

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Rochester, NY 14623

Jeremy

Job Details: 06/03/2022

Unit has F9E1 error for long drain. Checked and found impeller on drain pump is loose. Ordering drain pump.; ordrng 1 W10919003 (Drain Pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Rochester, NY 14623

Andres V

Job Details: 06/03/2022

Replaced diffuser in unit.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM2

Near Rochester, NY 14618

Andres V

Job Details: 06/03/2022

Customer stated unit was still not draining. Diagnosed unit but could not duplicate issue. When I ran a diagnostic unit drain and when I would cancel cycle it drains as well. I reset board for customer and told her to try that see if it makes a difference if it does not unit needs new board. She will call back on Monday to let us know if its still not working and decides to get ACU replaced. If so order part W10817264.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14623

Jeremy

Job Details: 06/03/2022

"Checked and found no error codes, ran unit and found bearing extremely loud during spin. Ordering gearcase, cam, belt.; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (CAM) and 1 W11239857 (BELT)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Syracuse, NY 13206

Chuck G

Job Details: 06/03/2022

Customer stated that unit would turn on but would not advance. Only error code found F3E2-water temp fault. Lid lock tested bad. Replacing lid lock. Unit tested good ; used 1 W10810403 (Lid lock) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Henrietta, NY 14467

Jeremy

Job Details: 06/03/2022

Replaced softener dispenser and tub ring for leaking. Installed retainer on drain hose. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Rochester, NY 14618

Andres V

Job Details: 06/03/2022

Replaced dual valve. Tested water dispenser and watched for any leaking water. Unit did not leak and is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS04

Near Fairport, NY 14450

Jeremy

Job Details: 06/03/2022

"Checked and found icebox fan not running. Ordering control and fan. Verified motor, heater, valve operation. ; ordrng 1 W11483245 (ICEMAKER) and 1 W10846539 (Icebox Fan) and 1 WPW10675033 (Control)"

We serviced a

WHIRLPOOL DRYER

Model MED5500FW0

Near Fairport, NY 14450

Jeremy

Job Details: 06/03/2022

Replaced element and thermal fuse for not heating. Unit checks good.; used 1 WP3392519 (FUSE-THERMAL) from stock

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Fairport, NY 14450

Jeremy

Job Details: 06/03/2022

"Found unit had Nidec actuator that was separated from cam causing no agitation. Replaced faulty actuator. Also replaced belt and cam for evidence of belt slipping. Unit checks good.; used 1 W10721967 (CAM), 1 WPW10006355 (ACTUATOR), and 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Victor, NY 14564

Jeremy

Job Details: 06/03/2022

Found some discoloration around air inlet from heating element which is expected. Explained to adjust heat setting according to fabric care instructions.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB119WFBW01

Near Spencerport, NY 14559

Dave L

Job Details: 06/03/2022

Found unit unplugged when I arrived. Control will not accept selections. Found corrosion on the back of the jazz board. Replaced and programmed board. Unit began cooling. Customer to monitor ; used 1 WPW10503278 from stock

We serviced a

WHIRLPOOL OVEN

Model KFGD500ESS04

Near Liverpool, NY 13090

Chuck G

Job Details: 06/03/2022

Lower oven not heating. Igniter tested bad. Replaced igniter. Unit tested good ; used 1 12400035 (Igniter) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Baldwinsville, NY 13027

Chuck G

Job Details: 06/03/2022

Unit not draining. No codes. I ran the unit on a test cycle and noticed a slow drain. I removed drain pump and cleaned out the debris and also found some debris in the drain hose which i removed. Ran another diagnostic cycle cycle with the same results. Outlet tested good. Drain pump is not receiving 120v. Ordering control W11305308 and harness W10919642. ; ordrng 1 W11305308 (Control) and 1 W10919642 (Harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBW03

Near Rochester, NY 14616

James

Job Details: 06/03/2022

Unit leaking due to clogged drain tube. Defrosted drain. Unit functions properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EWH2

Near Rochester, NY 14612

James

Job Details: 06/03/2022

Door insulation saturated and water leaking onto floor. Ran with door panel removed. Wash motor making grinding noise and causing water to overflow bottom of door. Need pump. ; ordrng 1 W10861526 (Pump) and 1 Sh15

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Ogden, NY 14559

Dave L

Job Details: 06/03/2022

Fresh food section is not defrosting properly. Unable to energize heater from diagnostics. Unit needs control update. Ordering control and heater. ; ordrng 1 W11533213 (Control kit) and 1 W11291124 (Heater)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Churchville, NY 14428

Dave L

Job Details: 06/03/2022

Replaced ice maker due to notice. Adjuster freezer door corner on liner. Customer to monitor after 24 hours.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Rochester, NY 14624

Dave L

Job Details: 06/03/2022

Replaced ice maker module due to no ice. Module cycled and filled. Customer to monitor after 24 hours ; ordrng 1 Sh (Sh)

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Rochester, NY 14624

Dave L

Job Details: 06/03/2022

Replaced console and valve due to unit not starting. Testing ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ01

Near Rochester, NY 14624

Dave L

Job Details: 06/03/2022

Found air returns iced over preventing the fresh food section from cooling. Removed ice from returns and verified doors were sealing.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Irondequoit, NY 14617

Dave L

Job Details: 06/03/2022

Replaced failed Mcu. Unit tested ok

We serviced a

WHIRLPOOL WASHER

Model MVWB950YG0

Near Rochester, NY 14612

Dave L

Job Details: 06/03/2022

"Unit has a slight clunk sorting agitation. Rechecked bearing work that was recently done. Bearing is straight and tight. Re fastened hub, rotor, stator, and shaft. Customer to monitor"

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Seneca Falls, NY 13148

Chuck G

Job Details: 06/03/2022

"Long drying times. I preformed an air test and the unit failed , then i took the vent off and preformed the test again, unit passed. I measured the high and low temps , the unit is preforming as it should. The problem is with the customers dryer vent. I suggested to the customer to call a vent cleaning service. Unit tested good"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ06

Near Seneca Falls, NY 13148

Chuck G

Job Details: 06/03/2022

Over the stove light is not working. Ordering control W11545876. ; ordrng 1 W11545876 (Control)

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Rochester, NY 14609

Andres V

Job Details: 06/03/2022

Replaced panel on unit. ; dspstn on spec-tagged invntry: 1 W10585645 PANEL- CNTRL

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Webster, NY 14580

Andres V

Job Details: 06/03/2022

"Customer stated unit was not cooling. Diagnosed unit and found fan to be seized. Put unit into a dianostct mode and uses test number 3 to run fan, Motor is getting voltage but does not spin. Unit needs new fan motor.; ordrng 1 WP2315549 (Fan motor)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Rochester, NY 14625

Andres V

Job Details: 06/03/2022

Replaced motor and actuator on unit. Tested unit but was still getting same result. I called whirlpool back to ask if what else could be going on. They had me test capacitor and found that it is reading open.; ordrng 1 W11395618 (Capacitor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS07

Near Webster, NY 14580

James

Job Details: 06/03/2022

Replaced gasket and molded to freezer. Customer is to monitor.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Penfield, NY 14526

Andres V

Job Details: 06/03/2022

Put clips on to hold kickplate.

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Honeoye, NY 14471

Jeremy

Job Details: 06/03/2022

Replaced infinite switch for burner staying on high. Unit checks good.

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Rush, NY 14543

Jeremy

Job Details: 06/03/2022

"Customer stated unit is loud during spin. Ran diagnostics, found no stored error codes and all functions check good. No abnormal noises noticed. Explained to customer about loading unit properly and noises to be expected."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM00

Near East Rochester, NY 14445

Andres V

Job Details: 06/03/2022

Customer stated unit was not making ice. Diagnosed unit and found that door switch was not working properly. Switch had some frost around it. Took switch out and cleaned it up. When I reconnected it light came on and ice maker started cycling. Ice maker working properly now.

We serviced a

WHIRLPOOL MICROWAVE

Model KMHS120ESS11

Near Webster, NY 14580

James

Job Details: 06/03/2022

Replaced control and tested. Unit functions properly.

We serviced a

FRIGIDAIRE DRYER

Model n/a

Near Irondequoit, NY 14609

James

Job Details: 06/03/2022

"Label has worn off. Timer sticks, felt loose around front panel, two knobs missing. Reglued felt and cleaned blower housing. Need timer and quoted to replace vent. Customer opted not to repair. 481.00 total; ordrng 1 131930600 (Timer) and 1 Sh15 and 1 PM08X10085 (Vent)"

We serviced a

GE DISHWASHER

Model GDT545PSJ6SS

Near Rochester, NY 14607

James

Job Details: 06/03/2022

Unit non responsive. Reset power and ui started working. Tested wash cycle. Replaced control and checked connections. Unit functioning after repair. If problem persists replace ui. Atec warranty.

We serviced a

GE DRYER

Model DBXR453ET5WWY

Near Rochester, NY 14620

James

Job Details: 06/03/2022

Sc on washer. Dryer doesn't heat on timed and starting to squeak. Bearing worn in front and rear. Timer not rotating. ; ordrng 1 WE49X20697 (Kit) and 1 WE25M40 (Bearing) and 1 WE4M188 (Timer)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Newark, NY 14513

Chuck G

Job Details: 06/02/2022

"Dryer not heating. Thermal fuse tested good , heating element tested good, all thermostats tested good. Outlet is not putting out 240v. Outlet tested bad. I advised the customer to call an electrician. Customer instruct."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Geneva, NY 14456

Chuck G

Job Details: 06/02/2022

"Customer stated that Unit turned on by itself. I plugged unit in and it was flashing sensing, after canceling the cycle the drain pump kicked on. The unit would not allow me to go into diagnostic mode. I inspected the pressure hose and made sure it was free of debris. Outlet tested good. I called tech line and they suggested i order control W11116590. SR#7733786602 I quoted the customer for the control and she needed to talk to her husband about it as they might just purchase a new unit. They will call if they want to go forward with repair."

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Rochester, NY 14621

James

Job Details: 06/02/2022

"Front burners are inconsistent yo ignite. Customer said they heard igniters while using oven. Checked power and cleaned burners, problem remains. ; ordrng 1 W10820758 (Manifold) and 3 WPW10636224 (Burner)s and 1 W11550283 (Lf) and 1 W10861724 (Rf)"

We serviced a

GE DRYER

Model GTD45EASJ2WS

Near Rochester, NY 14621

James

Job Details: 06/02/2022

Replaced door and filter. Unit functions properly.

We serviced a

KITCHENAID 50#IM 18' FS

Model KUIS15NRTW2

Near Rochester, NY 14614

James

Job Details: 06/02/2022

"Unit ran one cycle and stopped. Tested and recirculating pump not running. Pump short cycling if wires are moved. Replaced pump assembly and cleaned sump. Tested cycle and now theres no power to pump. Diagnostics wont cycle pump. Ordering control. Sc warranty. ; used 1 Sh15, and 1 WPW10141364 (Control) from stock"

We serviced a

GE REFRIGERATOR

Model GFE29HMEEES

Near Pittsford, NY 14534

James

Job Details: 06/02/2022

Unit freezing in ff section bfan locked motor. Freed fan and it started working but making grinding noise. Need fan and defrost evap. ; ordrng 1 WR60X26866 (Fan) and 1 Sh15

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Rochester, NY 14610

James

Job Details: 06/02/2022

Replaced mullion and tested.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Rochester, NY 14610

James

Job Details: 06/02/2022

Unit not making ice. Motor is jammed halfway through harvest cycle. Need icemaker assembly. ; ordrng 1 W10884390 (Icemaker) and 1 Sh15

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS3

Near Rochester, NY 14622

James

Job Details: 06/02/2022

Unit not drying and water spots inside dishwasher. 7-1 heater error. Found spray arms not rotating and heater not turning on. Found heater harness starting to melt inside control. Need control. Recommend not using dishwasher. ; ordrng 1 W10875442 (Control) and 1 Sh15 and 1 WPW10605057 (Sump)

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VEB7

Near Rochester, NY 14620

Andres V

Job Details: 06/02/2022

"Replaced ice maker on unit. Ice maker called for water, informed customer that ice make take up to 24hrs to cycle.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Geneva, NY 14456

Chuck G

Job Details: 06/02/2022

Customer stated that unit would not start a cycle. Error code F8E1-long fill. I inspected water connections and cleaned the screens in the water hose. I ran a successful diagnostic test cycle in which the unit operated normally. I also started a normal cycle and the unit advanced into wash. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Geneva, NY 14456

Chuck G

Job Details: 06/02/2022

Lighting issues. Freezer light was out and all other lights where dim. I quoted customer for repair and they declined repair because of the cost.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near West Henrietta, NY 14586

Andres V

Job Details: 06/02/2022

"Replaced ACU and UI, went to replace harness with bi metal but connection to heater is wrong. Harness has a double plug while heater is a single. Part number is correct but part is different. Re ordering new harness.; ordrng 1 W11566475 (Harness)"

We serviced a

WHIRLPOOL OVEN

Model WFE505W0HW2

Near Rochester, NY 14624

Andres V

Job Details: 06/02/2022

"Replaced infinite switch. Plugged unit back in and noticed both lights went away. Tested burner, unit is working properly."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Irondequoit, NY 14609

Andres V

Job Details: 06/02/2022

Called customer to inform I was on my way. Customer did not know he was scheduled for today and was not home. Customer says hes going to have rent a center pick up washer so we can work on it there instead of having to go to his house.; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Webster, NY 14580

Andres V

Job Details: 06/02/2022

"Customer stated unit was having intermittent issues. Says that unit was not going into final spin but when putting unit into a drain and spin unit does spin but continues to slowly spin at the end and add water. Also says that when he tried to start a normal cycle unit did not give him the countdown. I put unit into a diagnostic mode and checked for stored error codes but did not find any. I ran a diagnostic cycle which ran successfully. Unit seems to be having a communication problem with boards. I tried to see if this ACU could be updated but it cant, ordering new ACU.; ordrng 1 W11322903 (CNTRL- ELEC)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Webster, NY 14580

Andres V

Job Details: 06/02/2022

Replaced suspension rods in unit. Leveled unit and ran a diagnostic cycle. Unit is working properly.

We serviced a

MAYTAG DRYER

Model MGD6200KW1

Near Syracuse, NY 13211

Chuck G

Job Details: 06/02/2022

Customer stated that the door is hard to close. I adjusted door latch. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Hilton, NY 14468

Dave L

Job Details: 06/02/2022

"Freezer is not defrosting. Heater turns on in test 38. Ordering control and UI; ordrng 1 WPW10675033 (Control), used 1 W11330971 (UI) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Canandaigua, NY 14424

Jeremy

Job Details: 06/02/2022

Found broken roller on left hand adjuster won't stay on track. Ordering adjuster W11551537.; ordrng 1 W11551537 (Left Adjuster)

We serviced a

AMANA MICROWAVE

Model AMV2307PFS07

Near Rochester, NY 14626

Dave L

Job Details: 06/02/2022

Replaced control due to light staying on. Unit tested ok.

We serviced a

MAYTAG DRYER

Model MEDB700BW0

Near Hilton, NY 14468

Dave L

Job Details: 06/02/2022

Replaced open thermal fuse. Vent tested ok.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rochester, NY 14612

Dave L

Job Details: 06/02/2022

The lid hinge screws were backing out preventing the latch from engaging. Tightened screws. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY

We serviced a

KITCHENAID DISHWASHER

Model KDTE204GPS0

Near Victor, NY 14564

Jeremy

Job Details: 06/02/2022

"Customer stated unit will not fill. Checked and found F6E4 for float switch open. Checked for broken wires and continuity of switch. Found material stuck to bottom of float, cleared material unit checks good."

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Fairport, NY 14450

Jeremy

Job Details: 06/02/2022

"Dryer is making squealing noise, replaced idler pulley, unit checks good.; used 1 279640 (PULLEY-IDLER) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14616

Dave L

Job Details: 06/02/2022

Found actuator disconnected from cam. Replaced actuator. Tested ok; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near East Rochester, NY 14445

Jeremy

Job Details: 06/02/2022

"Customer complaint of lower drawer not sliding all the way closed. Found water line coil in back of cabinet obstructing drawer from closing fully. Routed water line correctly, drawer closes properly."

We serviced a

WHIRLPOOL OVEN

Model MGT8800FZ00

Near Greece, NY 14626

Dave L

Job Details: 06/02/2022

The upper oven diffuser was not properly installed Causing it to warp and heat unevenly. Properly installed diffuser and set temperature offset .

We serviced a

GE DISHWASHER

Model GDF620HMJ2ES

Near Rochester, NY 14618

Jeremy

Job Details: 06/02/2022

Unit will not recognize that door is shut. Checked continuity of door switch and wires. Needs control board.; ordrng 1 WD21X24900 (Control)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cicero, NY 13039

Chuck G

Job Details: 06/02/2022

Unit would not go into a spin. F7E1-basket speed fault. Replaced nidec actuator. Cleared codes. Ran a successful diagnostic test cycle. Unit tested good ; used 1 WPW10006355 (Actuator) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Pittsford, NY 14534

Jeremy

Job Details: 06/02/2022

"Ran diagnostic, found F6E4 for float switch open. Checked and found housing not clipped shut causing switch to intermittently open during wash. Secured housing, unit checks good."

We serviced a

MAYTAG REFRIGERATOR

Model MZD2766GEW

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 06/02/2022

"Ice Maker was leaking water over edges due to ice build up on fill tube, Defrosted fill tube and ice maker."

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Baldwinsville, NY 13027

Chuck G

Job Details: 06/02/2022

Customer concerned about the volume of the cycle Signal. No codes. Unit completed a diagnostic cycle normally. The cycle signal volume is set to the highest setting (3). I explained to the customer that there is no way to increase the volume past 3. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Lyons, NY 14489

Chuck G

Job Details: 06/02/2022

Ice maker is not making ice constantly. Inspected all connections and could not see any breaks in the harness but i cant rule out the harness in the door. Ice maker W10873791 Customer wants to hold off on repair.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH08

Near Rochester, NY 14609

Andres V

Job Details: 06/01/2022

Got POP and ordered door.; ordrng 1 LW10680726 (Door)

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Rochester, NY 14609

Andres V

Job Details: 06/01/2022

Double ticket.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Rochester, NY 14609

Andres V

Job Details: 06/01/2022

Customer stated unit was not responding to commands. I put unit into a diagnostic mode and checked for error codes no codes were stored. Ran a diagnostic cycle which ran successfully. I put unit into a normal cycle and watched it cycle advanced and is working properly.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Syracuse, NY 13204

Chuck G

Job Details: 06/01/2022

"Replaced lower harness. Two new errors codes F6E3- communication error, acu cant hear Mcu and F7E4- basket re-engagement failure. I pulled off rotor and inspected under the unit and nothing appears to be worn. Call tech line and they suggested to replace the gearcase. Ordering gearcase W11449841 and slider W10734521 SR#7733677585 ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"

We serviced a

GE REFRIGERATOR

Model TFX22PRXFWW

Near Rochester, NY 14624

Dave L

Job Details: 06/01/2022

Replaced defrost heater assembly and timer due to lower half of coil not defrosting. Completely removed ice from evaporator. ATEC warranty

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS02

Near Conesus, NY 14435

Jeremy

Job Details: 06/01/2022

"Found center burner orifices in wrong positions causing burner to not function. Switched orifices, unit checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Canandaigua, NY 14424

Jeremy

Job Details: 06/01/2022

"Customer stated deli drawer is crooked. Found drawer is not crooked, it leans out when pulled as expected for ease of removal."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Webster, NY 14580

James

Job Details: 06/01/2022

"Unit frozen over after 1 week. Thermostor passed. Defrosted evap and tested fan. Replaced fan and thermistor. Need control for no defrost. ; ordrng 1 W10843055 (Control) and 1 W11089931 (Ui), dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER , used 1 W11033168 (HARNESS) from stock"

We serviced a

GE WASHER

Model GTW220ACK6WW

Near Rochester, NY 14608

Andres V

Job Details: 06/01/2022

Customer stated unit was not spinning. Diagnosed unit and found lid lock was broken. Unit needs new lid lock.; ordrng 1 Wh08x32697 (Lid lock)

We serviced a

KITCHENAID RANGE

Model KSGB900ESS4

Near Irondequoit, NY 14617

Dave L

Job Details: 06/01/2022

Cleaned plugged orifice that was preventing f the left front burner from igniting. Tested ok.

We serviced a

GE OVEN

Model JRP28JBB

Near Irondequoit, NY 14617

Dave L

Job Details: 06/01/2022

Customer concerned with operation of elements. Found oven to be working ok. Customer stated that the broil element came on during bake cycle. Customer is going to monitor. Return with control and overlay if the issue continues.

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Rochester, NY 14615

Dave L

Job Details: 06/01/2022

Found unit is drain lockout. Drain hose was inserted down into the standpipe into the trap. Pulled drain hose out and fastened properly. Customer to monitor.

We serviced a

WHIRLPOOL DRYER

Model WED7120HC0

Near Webster, NY 14580

James

Job Details: 06/01/2022

"Drum light will not turn off. Reset control and checked connections. Need control, ui and bulb. ; ordrng 1 W11441686 (Control) and 1 W11419059 (Ui) and 1 WP22002263 (Bulb)"

We serviced a

WHIRLPOOL FREEZER

Model WRF767SDEM01

Near Webster, NY 14580

James

Job Details: 06/01/2022

Unit not cooling freezer and ff section about 50 degrees. Ran test 4 have almost no frost pattern in freezer and blowing warm air. Sealed system leak. ; ordrng 1 W11492867 (Evap) and 1 W10779331 (Compressor) and 1 W11506635 (Access) and 2 W11506619 (8mm)s and 2 W11504445 (54)s and 2 W11504424 (8-1.8)s and 2 11506621 (Lok)s and 2 W11504433 (64)s

We serviced a

WHIRLPOOL RANGE

Model WEG760H0DS0

Near Rochester, NY 14609

James

Job Details: 06/01/2022

Replaced cooling fan and preheated oven to 350. Unit functions properly. One year warranty on repair.

We serviced a

WHIRLPOOL DISHWASHER

Model KDPE234GPS0

Near Fairport, NY 14450

Jeremy

Job Details: 06/01/2022

"Replaced leaking fill valve, and lower wash arm,upper spray arm due to not spraying water properly. Tested unit. United checked good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2CHQXVQ02

Near Rochester, NY 14609

James

Job Details: 06/01/2022

Ice dispenser not working. Door gasket ripped on bottom of freezer. Door gasket starting to tear on ff Door. Need gaskets and switch holder. Customer opted not to repair. ; ordrng 1 W10841140 (Adhesive) and 1 WP2180226 (Bracket) and 1 2159073 (Gasket ff) and 1 2159072 (Gasket freezer)

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Greece, NY 14626

Dave L

Job Details: 06/01/2022

Found small leak at coldWater supply hose on shut off. Tightened until it went away. Puller was loose again. Applied thread sealer and re fastened. Tested ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Rochester, NY 14626

Dave L

Job Details: 06/01/2022

Replaced damaged console that was causing selections difficult to read. Tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM11

Near Rochester, NY 14626

Dave L

Job Details: 06/01/2022

Replaced control and UI due to unit not cooling. Customer to monitor. ; ordrng 1 Sh (Sh)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW03

Near Brighton, NY 14610

Andres V

Job Details: 06/01/2022

Customer stated unit was making a strange noise. Diagnosed unit but could not duplicate noise. Checked fans but did not see anything out of the ordinary. Told customer to monitor unit and if they notice temperature change then to let us know.