Service History 107 - Appliance Tec

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Mendon, NY 14506

Dave F

Job Details: 08/16/2022

"F7E4 motor drive over voltage F7E8 motor over temp . Found the slider was not falling back into position. Replaced slider and calibrated unit . Unit tested good . If problem persists order control W11135392 , motor W10754158 , gearcase W11393685 , rotor W10754161 , slider W10734521 . Unit has 5 year warranty ; used 1 W10734521 (SLIDER) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Honeoye Falls, NY 14472

Dave F

Job Details: 08/16/2022

Replaced ice maker . Left hand drawer . Drawer came with UI . Replaced main control and main UI . Testers unit tested good customer has not had a problem since we turned the ice maker off . If problem persists order ice maker fan W10846539

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Spencerport, NY 14559

Josh Henchen

Job Details: 08/16/2022

"Customer stated fridge was del. 7/12/22 no delivery date proof. Replaced damaged door and shelfing. Re aligned doors, Hairdryer on new seal to form to fridge. Checks good. Customer needs a whirlpool logo sticker.; dspstn on spec-tagged invntry: 1 LW10912110 DOOR"

We serviced a

GE RANGE

Model JGBS66REK4SS

Near Rochester, NY 14613

Josh Henchen

Job Details: 08/16/2022

"Customer stated when front right burn gets turn on the stove starts clicking. Checked and found even after you turn off burner clicking continues. Took and found loose connection at front right burner, reconnected. Tested burner 4 times no problems, Range checks good."

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Rochester, NY 14613

Josh Henchen

Job Details: 08/16/2022

"Customer stated dryer had F2E2 code. Checked and found unresponsive UI, damaged control due to roaches. Dryer needs new control W11525997.; ordrng 1 W11525997 (Control)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14609

Josh Henchen

Job Details: 08/16/2022

"Replaced drain pump. Ran diagnostic, no codes, washer checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHT2

Near Syracuse, NY 13212

Chuck G

Job Details: 08/16/2022

"Customer stated unit is not heating. Error code F7E1-no heat. I ran a diagnostic test cycle in which the heater did not come on. Heater is receiving the proper voltage, heater tested bad. Ordering heating element W10518394; ordrng 1 W10518394 (Heating element)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Syracuse, NY 13208

Chuck G

Job Details: 08/16/2022

Customer stated unit is still not completing a cycle. Unit stored an error code F7E1-speed fault. Unit does have the Nidec actuator. Replaced actuator WPW10006355. Calibrated unit. Ran a diagnostic test cycle in which the unit operated normally. I ran a quick wash cycle to confirm that the unit will go into a spin. Unit tested good ; used 1 WPW10006355 (Actuator) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Penfield, NY 14526

Andres V

Job Details: 08/16/2022

Installed new ice container. When I arrived ice maker was not plugged in but their was ice in mold. I cycled the ice maker and manually filled it. Ice maker and dispenser are working correctly.

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Penfield, NY 14526

Josh Henchen

Job Details: 08/16/2022

Replaced lid and hinges. Washer checks good. ; dspstn on spec-tagged invntry: 1 WP8563965 HINGE

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HV07

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 08/16/2022

Found that display is blank but all buttons work and microwave functions. Ordering control.; ordrng 1 W11184553 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED5300SQ0

Near Rochester, NY 14609

Andres V

Job Details: 08/16/2022

"Customer stated unit was not heating or advancing. Diagnosed unit, checked hi temp fuse and heating element both tested good. Times is not sending voltage to element unit needs new timer. Gave customer quote for repair. He chose not to get it done."

We serviced a

WHIRLPOOL DRYER

Model GGW9250PW3

Near Webster, NY 14580

Andres V

Job Details: 08/16/2022

Customer stated unit was not heating. Diagnosed unit and found that unit was igniting and flame would come on but after the unit cycled a few times the igniter would turn on but flame would not come on. I replaced the coils on the unit and watched for a few minutes. Unit was cycling properly and is now heating ; used 1 279834 (Coils) from stock

We serviced a

WHIRLPOOL DRYER

Model LGR7646EQ1

Near Rochester, NY 14624

Josh Henchen

Job Details: 08/16/2022

"Customer stated dryer not heating. Check and found no smell of gas, coils tested open. Replaced coils, couldn't test unit due to no gas, recommended gas company to check lines. If problem persists order ignitor 279311.; used 1 279834 (COIL KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM02

Near Caledonia, NY 14423

Ray Benedetto

Job Details: 08/16/2022

"Unit has no cooling in fridge side. Ice buildup behind freezer evap cover concentrated near capillary tube and evaporator. Thawed out ice, no frost pattern on evap. Needs sealed system repair.; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier) and 1 W11506635 (Access Valve) and 1 W11504436 (Coupler 5/1.8) and 1 W11504445 (Coupler 5/4) and 1 W11504420 (Coupler 8/6) and 1 W11506620 (Coupler 8) and 1 W11504423 (Coupler 8/2)"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Auburn, NY 13021

Doug Balcom

Job Details: 08/16/2022

"Replaced gearcase, motor, actuator, belt, splutch, and control. Calibrated unit. Ran diagnostic test. No codes. Unit is operating as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHB0

Near Churchville, NY 14428

Ray Benedetto

Job Details: 08/16/2022

Found broken wheel in top Dish Rack. Installed new adjuster. Rack is operable.; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14606

Ray Benedetto

Job Details: 08/16/2022

Unit threw F8E4. Customer cleaned out tray. User Interface is not responding to some commands and partially lighting up. Ordering UI for further troubleshooting.; ordrng 1 W11460962 (User Interface)

We serviced a

WHIRLPOOL OVEN

Model WFG775H0HV2

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 08/16/2022

"Control has intermittent F2E1 error code. Checked all connections, ordering control.; ordrng 1 W11175139 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5KVEXVB07

Near Hilton, NY 14468

James

Job Details: 08/16/2022

Icemaker wasn't cycling then began functioning day of service. Ice only dispensing crushed ice. Ice bin didn't align with actuator. Reinstalled ice bin and tested dispenser.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08 USE

Near Rochester, NY 14608

Ray Benedetto

Job Details: 08/16/2022

"Unit making ice, but not dispensing. Solenoid paddle raising but motor not moving it's position. Ordering auger parts for fix.; ordrng 1 W11307588 (Bracket) and 1 W11310391 (Motor Dispenser) and 1 WP2152713 (Solenoid) and 1 W11218402 (Harness) and 1 WPW10169511 (Coupling) and 1 W10850503 (Guide)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ

Near Rochester, NY 14612

Dave L

Job Details: 08/16/2022

Sr7734368866 unit has no charge after repair. Product documented with manufacturer and is unrepairable. Whirlpool to contact customer

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Rochester, NY 14616

Dave L

Job Details: 08/16/2022

Customer concerned with long run times / running all night. Found f8e2 error in diagnostics and water in drip pan. Ran test cycle found tub gasket deformed in upper left corner causing water to enter drip pan. Ordering gasket ; ordrng 1 W11483553 (Gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Rochester, NY 14626

Dave L

Job Details: 08/16/2022

Ice maker fill tube frozen. E5 error in diagnostics. Ordering UI heater and ice maker. ; ordrng 1 W11579560 (Ice maker) and 1 W11387387 (Dispenser) and 1 W11087201 (Heater)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Brockport, NY 14420

Dave L

Job Details: 08/16/2022

Checked unit for abnormal noise. Noises are typical for this unit. Water is not advertised as chilled water and will likely always be warmer than the fresh food set point. Checks ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Hamlin, NY 14464

Dave L

Job Details: 08/16/2022

Unit will not complete cycles because the wash basket is broken. Ordering basket parts and Gearcase ; ordrng 1 W10554251 (Wash basket) and 1 W11454741 (Gearcase) and 1 WP389140 (Block) and 1 WP21366 (Spanner)

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Clifton Springs, NY 14432

Doug Balcom

Job Details: 08/16/2022

"Customer states unit is making noise. Found gearcase leaking oil. Motor and clutch are oil soaked. Ordering stator, clutch, slider, rotor and washplate.; ordrng 1 W10902814 (Washplate) and 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Rochester, NY 14624

James

Job Details: 08/16/2022

Unit not cooling ff section. Leds flickering on ui. Freezer fan starts then stops and sounds like a helicopter. Need fan and ui. ; ordrng 1 W11224591 (Fan) and 1 W11387387 (Ui)

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Palmyra, NY 14522

Doug Balcom

Job Details: 08/16/2022

"Customer states they get a F9E1 error code. Ran diagnostic test found F9E1, F8E1, and F0E1 error codes. Cleaned drain pump filter. Ran diagnostic test no codes. Unit is operating as designed. Advised customer that drain standpipe is too short and that they are using too much soap."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW0

Near Rochester, NY 14606

James

Job Details: 08/16/2022

Replaced suspension and calibrated. Tested and found no issues. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14613

James

Job Details: 08/16/2022

Waiting for part ; ordrng 1 W11035836 (Control) and 1 WPW10383615 (Thermistor) and 1 WPW10333887 (Cover)

We serviced a

MAYTAG DRYER

Model MGD6000XR0

Near Rochester, NY 14609

Ray Benedetto

Job Details: 08/16/2022

"Replaced motor, blower housing and wheel to correct noise issue. Verified heat and power. All systems go."

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW1

Near Irondequoit, NY 14617

James

Job Details: 08/16/2022

"Unit shakes in spin cycle. Inspected and couldn't find problem. Replaced belt and calibrated. Tested load on bulky and unit goes off balance in rinse cycle. ; ordrng 1 W11130362 (Suspension) and 1 W11454734 (Gearcase), used 1 Wpw10006384 (Belt) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV02

Near Irondequoit, NY 14622

James

Job Details: 08/16/2022

Unit not making ice in freezer. Cycled bail arm up and down then icemaker cycled after. If problem persists replace W10886939

We serviced a

MAYTAG FREEZER

Model MFI2269FRZ03

Near Webster, NY 14580

Dave L

Job Details: 08/16/2022

"Compressor damaged during transit. Re ordering compressor ; ordrng 1 W11209866 (Compressor), dspstn on spec-tagged invntry: 4 W11504416 COUPLER BR 8.5X6 2 W11504431 COUPLER BR 7.5X5 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHB00

Near Webster, NY 14580

Dave L

Job Details: 08/16/2022

"Compressor damaged in transit. Reordering compressor ; ordrng 1 W10507884 (Compressor), dspstn on spec-tagged invntry: 1 W11504432 COUPLER BR 6X5 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

MAYTAG REFRIGERATOR

Model PBF2253HEW

Near Webster, NY 14580

Dave L

Job Details: 08/16/2022

Unit is not cooling due to a refrigerant leak. Suspecting evaporator and discharge tube. Quoted for evap. And compressor. Customer is going to replace

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Syracuse, NY 13210

Chuck G

Job Details: 08/16/2022

Steam out ice off the Evap. Replaced harness and thermistor. Unit tested good I asked customer to monitor and let us know if there are any issues.

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH31017HZ04

Near Rochester, NY 14618

Ray Benedetto

Job Details: 08/16/2022

"Bottom lamp was staying on and not turning off when command is pressed. Replaced ACU due to open relay. Tested for power and heat, all operations normal.; dspstn on spec-tagged invntry: 2 8206232A BULB and 1 W11552018 ACU"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Palmyra, NY 14522

Doug Balcom

Job Details: 08/16/2022

"Replaced gearcase, rotor, stator and clutch. Ran diagnostic test no codes. Unit is operating as desiged"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS342FIAB00

Near Rochester, NY 14618

Ray Benedetto

Job Details: 08/16/2022

Ice maker filling with water and freezing but not dropping. Will return with ice maker for further troubleshooting.; ordrng 1 WPW10445782 (Ice Maker)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2067AEQ

Near Ontario, NY 14519

James

Job Details: 08/16/2022

"Ff section freezing. Tested diagnostics, ff reads 65 at 40 degrees and ambient read 84 at 72 degrees. Ff thermistor was 5500ohms at 80 deg, spec was 10k ohms. Cant verify if thermistor or control is defective. Re test freezer temp and ff thermistor on return. ; ordrng 1 W10890094 (225 board) and 1 Sh15 and 1 12002355 (Thermistor)"

We serviced a

KITCHENAID 50#IM 18' FS

Model KUIC18NNXS0

Near Rochester, NY 14618

Dave L

Job Details: 08/16/2022

Replaced water valve due to an open coil. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Savannah, NY 13146

Doug Balcom

Job Details: 08/16/2022

Customer states refrigerator is warm. Found unit not defrosting. Ordering heater and harness. ; ordrng 1 W11546681 (Harness) and 1 W11546610 (Heater)

We serviced a

KENMORE DRYER

Model 110.64983200

Near Webster, NY 14580

James

Job Details: 08/11/2022

Unit not heating. Tested and found wire terminal melted at heating element. Replaced terminal and tested. Unit functions properly. If problem persists replace heating element.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Rochester, NY 14625

James

Job Details: 08/11/2022

Unit gets stuck in cycle. No errors. Ran diagnostics successfully. Performed software update and tested drain and spin. If problem persists replace W11583890

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Rochester, NY 14609

James

Job Details: 08/11/2022

Unit not washing. 115v to pump at 8ohms. Need pump. Customer contacting whirlpool for possible authorization Need W11087376; ordrng 1 W (Pump) and 1 Sh15

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW00

Near Rochester, NY 14605

James

Job Details: 08/11/2022

"Unit developing frost in freezer. Freezer door not self closing. Sealed liner and replaced hinge bushing. Customer is to monitor. ; used 1 W10841140 (Adhesive), and 1 542638 (Grease) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Rochester, NY 14622

James

Job Details: 08/11/2022

Replaced element and tested. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 08/11/2022

"Replaced gearcase, cam, drive bland spanner nut. New tub is damaged, balance ring is broken and separated from basket. Need to order new basket to complete repair. ; ordrng 1 W10554251 (Basket), dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WP21366 NUT-SPANNER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV05

Near Geneseo, NY 14454

Jeremy

Job Details: 08/11/2022

Found small amount of moisture on top of freezer door gasket. Customer stated condensation issue has cleared up mostly after turning on humidity control. Checked and found that all seals are sealing properly and doors are closing properly. some condensation is normal during humid temperatures. Right hand fresh food door is over foamed and insulation is coming out of the seam at the top of the door. Ordering door under 30 day cosmetic warranty.; ordrng 1 W10879190 (Right Door)

We serviced a

WHIRLPOOL DRYER

Model WED5600VQ0

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 08/11/2022

"Unit not tumbling when Start button pressed. Found open thermal Fuse. Replaced fuse and tested for power, heat and spin. All operations normal.; used 1 W3392519 (Thermal Fuse) from stock"

We serviced a

KITCHENAID RANGE

Model KGRC707LBS0

Near Rochester, NY 14618

Ray Benedetto

Job Details: 08/11/2022

"Unit had no LED lights on display. Disconnected ribbon leads and cleaned off. Display is operable, but faded. Needs control panel to fix, ordering.; ordrng 1 9782418CB (Control Panel)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKW0U

Near Spencerport, NY 14559

Ray Benedetto

Job Details: 08/11/2022

"Unit was leaking underneath. Found brass bushing on heating element deteriorated. Unit had water marks in rear of unit underneath element. Replaced heating element per Service Pointer W11540964, S17304. Verified no leakage, operating normal.; used 1 W11537778 (Heating Element) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Rochester, NY 14624

Ray Benedetto

Job Details: 08/11/2022

Replaced motor and blower wheel. Tested for power and heat. All operations normal.; dspstn on spec-tagged invntry: 1 279827 MOTOR

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Churchville, NY 14428

Ray Benedetto

Job Details: 08/11/2022

"Customer concerned with noise during agitation. No fault codes. Ran auto-diagnostic, no abnormal noises. Tested agitation manually, no excessive noises. Checked under carriage, all components normal."

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ02

Near Canandaigua, NY 14424

Dave F

Job Details: 08/11/2022

Shelf that came in was just the glass . Need additional parts . Ordering whats needed ; ordrng 1 WPW10468556 (track) and 1 WPW10468555 (track) and 1 WPW10486290 (shelf-glas) and 1 WPW10468557 (track)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mattydale, NY 13211

Chuck G

Job Details: 08/11/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good

We serviced a

JENN AIR DISHWASHER

Model JDTSS244GS0

Near Fayetteville, NY 13066

Chuck G

Job Details: 08/11/2022

Replaced drain hose. Ran a diagnostic test cycle and unit operated normally. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Syracuse, NY 13212

Chuck G

Job Details: 08/11/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Syracuse, NY 13212

Chuck G

Job Details: 08/11/2022

Replaced fill valve. Unit tested good

We serviced a

MAYTAG DRYER

Model MGDX655DW2

Near Baldwinsville, NY 13027

Chuck G

Job Details: 08/11/2022

"Units knob fell off and customer also concerned about drying times. I found that the stem on the timer that holds the knob had broken off. I replaced timer and then tested unit for air quality, units airflow tested good. I explained to the customer that the long drying times are due to a clog in the venting and to replace duct. Unit tested good."

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Auburn, NY 13021

Doug Balcom

Job Details: 08/11/2022

"Customer states unit will not spin. Gets stuck on Rinse. Ran diagnostic test found F8E1 error code. Speed sensor fault. Ran calibration and unit is grinding in agitate and spin. Ordering gearcase, motor, capacitor, belt, splutch, and control. ; ordrng 6 8533953 (Screw)s and 1 W10528947 (Hub) and 1 W11385424 (Retainer) and 1 W11608058 (Control) and 1 W11454372 (Gearcase) and 1 W10832724 (Motor) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 W11395618 (Capacitor) and 1 W10721967 (Splutch) and 1 W10919191 (Washplate)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM03

Near Macedon, NY 14502

Jeremy

Job Details: 08/11/2022

Found that ice maker is not emptying tray due to ice level arm being stuck. Ordering icemaker.; ordrng 1 W11284458 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Fairport, NY 14450

Jeremy

Job Details: 08/11/2022

Found ice build up on end of fill tube to freezer ice maker caused from slow drip from fill valve. Ordering fill valve and dual Valve.; ordrng 1 W11430645 (Dual Valve) and 1 W10865826 (Fill Valve)

We serviced a

WHIRLPOOL WASHER

Model NFW5800HW4

Near Fairport, NY 14450

Jeremy

Job Details: 08/11/2022

Found console is unresponsive. Ordering console.; ordrng 1 W11325578 (Console)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Rochester, NY 14618

Josh Henchen

Job Details: 08/11/2022

Replaced faulty drain pump. Ran diagnostic check found F6E4. Diagnostic & Recalibration cycle checks good. Cleared codes. Dishwasher checks good.

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ

Near Rochester, NY 14612

Dave L

Job Details: 08/11/2022

Shimmed deli shelf unit it was secure enough to keep bin in place. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Spencerport, NY 14559

James

Job Details: 08/11/2022

Replaced adapters and tested. Door closes properly.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HZ0

Near Spencerport, NY 14559

James

Job Details: 08/11/2022

Replaced door and tested. Unit functions properly.

We serviced a

WHIRLPOOL RANGE

Model KSGG700ESS3

Near Rochester, NY 14612

Dave L

Job Details: 08/11/2022

Storage drawer was not sitting level. Installed a missing screw on the left side rail and adjusted drawer until level.

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Rochester, NY 14616

Dave L

Job Details: 08/11/2022

Console is unresponsive to commands. Ordering console and control. ; ordrng 1 W11561182 (Console) and 1 W11481108 (Control)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Sweden, NY 14420

Dave L

Job Details: 08/11/2022

"Unit would not complete cycles due to a worn cam and broken actuator arm. Replaced both. Tested ok. M; used 1 W10721967 (CAM), and 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Brockport, NY 14420

Dave L

Job Details: 08/11/2022

Replaced control due to aid flow fault. Unit tested good.

We serviced a

MAYTAG DRYER

Model MEDC465HW

Near Brockport, NY 14420

Dave L

Job Details: 08/11/2022

"Checked rollers, felt and motor for noisy operation. Reseated front panelFelt to dampen noise."

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near Pittsford, NY 14534

Jeremy

Job Details: 08/11/2022

Unit has F9E1 error for slow drain. Drain pump is operating as expected. Found that dispenser holes are clogged and not dispensing water correctly and adding detergent during rinse. Advised customer to run unit without load and go cartridge and to use only a single dose of detergent per load to try and reduce amount of suds in machine.; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Pittsford, NY 14534

Jeremy

Job Details: 08/11/2022

Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Pittsford, NY 14534

Andres V

Job Details: 08/11/2022

Replaced heating element. Tested unit and watched for leaks did not see any. Unit is working properly.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Geneva, NY 14456

Doug Balcom

Job Details: 08/11/2022

Customer not home waited 15 minutes left door tag. Tried contacting customer multiple times. ; saved tckt

We serviced a

WHIRLPOOL OVEN

Model WEG745H0FS0

Near Rochester, NY 14620

Dave F

Job Details: 08/11/2022

Replaced the gas valve . Cooling fan and knobs . Tested unit . Tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Fairport, NY 14450

Dave F

Job Details: 08/11/2022

Called techline SR 7734332193 . Unit has a single drip has you pull the glass away . Parts that have been changed hasnt stopped the drop. Techline said that this is normal . Customer to call customer service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Perinton, NY 14450

Dave F

Job Details: 08/11/2022

Doors on unit not sealing correctly and causing frost build on in the freezer section . Cleaned out frost and ice . Adjusted the gaskets and not the unit is sealing. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMHV03

Near Pittsford, NY 14534

Dave F

Job Details: 08/11/2022

"-5 in freezer ,freshfood 36 .. customer is saying the ice cream gets soft and the ice cubes get watery . Temps were good . Freezer set to 7 and should be around -5 freshfood was set to 3 and was 36 which is good . Followed service pointer W11604003 door hard to open fixed that . Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Brockport, NY 14420

Dave L

Job Details: 08/11/2022

Unit will not cool due to a failedCompressor. Top right hinge missingOrdering compressor and hinge; ordrng 1 R600kit (R600 kit) and 1 W11370574 (Compressor) and 1 W11504431 (High side to compressor) and 1 W11506460 (Suction tube) and 1 W11502743 (Subcooler) and 1 W11504432 (6-5) and 1 W11504431 (7-5) and 1 W11504415 (8.6-8) and 1 876765 (Tubes) and 1 W10913906 (Process tube) and 1 W11167022 (Right too hinge)

We serviced a

KENMORE DISHWASHER

Model n/a

Near Rochester, NY 14610

Jeremy

Job Details: 08/11/2022

"Unit has stuck key indication. Unable to identify model as sticker has been removed. Would need new control board, unable to look up part without model number. Customer is going to purchase new dishwasher as cost of repair would be too high."

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW1

Near Canandaigua, NY 14424

Doug Balcom

Job Details: 08/11/2022

Customer states they are getting a F9E2 ERROR code. Ran diagnostic test. Got F9E2 ERROR code. Drain assembly error. Found drain hose not routed properly. Unable to get machine out of closet it's in. Customer will have machine moved and reroute the drain hose.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ

Near Palmyra, NY 14522

Doug Balcom

Job Details: 08/11/2022

Replaced wiring harness. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Fairport, NY 14450

Andres V

Job Details: 08/11/2022

Customer stated unit was not drying properly. Diagnosed unit and found lint trapped in the lint chute blocking the air flow. Cleaned it out and tested it made sure it was venting all the way out.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Marion, NY 14505

Andres V

Job Details: 08/11/2022

Replaced heating element. Put unit back together and tested it. Did not see any leaks unit is working properly.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL OVEN

Model KODE900HBS

Near Marion, NY 14505

Doug Balcom

Job Details: 08/11/2022

Replaced lower oven control and appliance manager expansion module. Ran diagnostic no codes. Unit is operating as designed.

We serviced a

WHIRLPOOL OVEN

Model WOS51ES4ES02

Near Skaneateles, NY 13152

Doug Balcom

Job Details: 08/11/2022

"Replaced hi limit thermostat. Unit will not heat in bake or broil. No power coming from control. Ordering control, interface, and membrane. ; ordrng 1 W1083991 (Interface) and 1 W1083994 (Control) and 1 W10695002 (Membrane)"

We serviced a

WHIRLPOOL WASHER

Model WET4027HW0

Near Ontario, NY 14519

Andres V

Job Details: 08/11/2022

I tried to replace lid lock but I could not get top off. I called both Dave's to ask for any tips but I was told by both of them that in order to take top off the dryer needs to be dismounted. I explained this to customer and let them know I will be back with a second person.; schdld next appmnt for 8/16 TUE !

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW2

Near Williamson, NY 14589

Andres V

Job Details: 08/11/2022

"Customer stated unit was still not advancing after the rinse cycle. i diagnosed unit but could not find a reason as to why that was happening. I checked error codes found code F7E1 for basket speed fault. I did a tachometer test, made sure basket was spinning freely and that belt was not loose. I called whirlpool to ask what could be causing this issue and was advised to replace splutch and actuator. I had both in my van so I replaced them and started a normal cycle. I watched cycle until it started the rinse cycle which then advanced properly. Sr7734332004; used 1 W10721967 (Splutch), and 1 Wpw10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM02

Near Webster, NY 14580

Andres V

Job Details: 08/11/2022

Replaced main light. Light stays on now and does not flicker. Also installed new crisper.; dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT

We serviced a

AMANA DRYER

Model NED4655EW1

Near Penfield, NY 14526

Andres V

Job Details: 08/11/2022

Replaced lint screen.

We serviced a

KITCHENAID DISHWASHER

Model KDTE704DPA0

Near Penfield, NY 14526

Andres V

Job Details: 08/11/2022

"Customer states control panel is not responding to commands. Diagnosed unit and found panel to be faulty. I took door off and unplugged UI and plugged it back in, panel would still not respond. Theirs a screw missing on the door lock where I believe water is making its way into the panel and damaging it.; ordrng 1 W10850350 (UI)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Rochester, NY 14607

Josh Henchen

Job Details: 08/11/2022

Customer stated ice maker was leaking water into freezer. Checked and found fill tube pressed against plastic causing water to splash. Pushed fill tube back away. Ice maker checks good.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Rochester, NY 14606

Josh Henchen

Job Details: 08/11/2022

Customer stated no operation. Checked and found F6E2. Washer will go into diagnostics but that is it. Ordering new Control W11170706.; ordrng 1 W11170706 (CONTROL)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Macedon, NY 14502

Josh Henchen

Job Details: 08/11/2022

"Complaint was not operating/draining. Checked and found no error codes. Ran drain and spin, no issues. Washer checks good."

We serviced a

KENMORE DRYER

Model 11097580100

Near Brockport, NY 14420

Dave L

Job Details: 08/11/2022

Dryer will not heat due to an open thermal fuse. Timer will not advance in time dry. Venting failed airflow test. Quoted for timer and fuse. Recommending venting be cleaned before dryer is put into use. The customer was undecided on the repair and will call us when ready. ; rqstng P&A on 1 WP3398193 (Timer) and 1 WP3392519 (Thermal fuse)