Service History 105 - Appliance Tec

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Mount Morris, NY 14510

Jeremy

Job Details: 08/19/2022

"Customer stated unit is leaking. Found that water is slowly dripping from fill valve on top of dispenser and dripping to the floor. Replaced fill valve, unit checks good.; used 1 W11165546 (VALVE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ

Near Hamlin, NY 14464

Dave L

Job Details: 08/19/2022

"Replaced ice maker, Ui, and heater due to no ice. Power cycled unit. Customer to monitor after 24 hours"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, NY 14608

Andres V

Job Details: 08/19/2022

Customer stated unit was not cooling in the fresh food secrion. diagnosed unit and found that the damper was closed and not letting air flow through. When I put it into a diagnostic mode and test damper it opened up but when I take it out of diagnostic it closes. I called whirlpool to get this documented and was advised to replaced damper assembly.Sr 7734398572; ordrng 1 W11317276 (Diffuser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Rochester, NY 14624

Andres V

Job Details: 08/19/2022

Replaced UI and evaporator fan motor assembly. Plugged unit back in and made sure it was set to correct temps. Made sure fan was blowing. Unit is working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW

Near Warners, NY 13164

Chuck G

Job Details: 08/19/2022

"Customer stated that unit is not working. Upon arrival the unit was unplugged. I could not get the unit into the diagnostic mode as the UI is not responding to commands. Outlet tested good. I noticed that the inlet valve is plugged and the gearcase is leaking oil. Also the lid is separating and is falling apart. Ordering control W11182868, console W11125152, inlet valve W11220230, lid W11101059, gearcase W11393685, rotor W10754161 and Washplate W10775188; rqstng P&A on 1 W11182868 (Control) and 1 W11125152 (Console), ordrng 1 W11220230 (Inlet valve), rqstng P&A on 1 W11101059 (Lid) and 1 W11393685 (Gearcase) and 1 W10754161 (Rotor) and 1 W10775188 (Washplate)"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rochester, NY 14621

Josh Henchen

Job Details: 08/19/2022

"Replaced faulty lid lock, Ran diagnostic cycle. Lid locks and unlocks no issue. Washer checks good"

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Rochester, NY 14616

Dave L

Job Details: 08/19/2022

Customer states that the washer will not completely spin clothes. Found motor over temp error in diagnostics ; ordrng 1 W11354542 (Stator) and 1 W11550453 (Control) and 1 W11557918 (Harness) and 1 W11316250 (Latch)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14616

Dave L

Job Details: 08/19/2022

Found pin on actuator broken preventing it from shifting. Replaced actuator. Tested ok. ; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Liverpool, NY 13088

Chuck G

Job Details: 08/19/2022

"Customer stated that unit will is not working and it has a mind of its own. Error code F6E1-communication error. I started a diagnostic test cycle in which the unit filled and drained but would not agitate. I then inspected harness and connection , all appeared to be good. I then tried to run another diagnostic test cycle and the unit would not fill. Ordering control W11513246. ; ordrng 1 W11513246 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Liverpool, NY 13088

Chuck G

Job Details: 08/19/2022

"Customer stated that unit was off balance and that she is hearing a strange noise. Error codes F5E3-lid lock fault , F0E5-off balance. Found the noise was coming from the belt and cam. Also unit was not level, leveled unit. Lid lock tested good. Replaced belt W11239857 and cam W10721967. Calibrated unit and ran a diagnostic test cycle in which the unit operated normally. Unit tested good ; used 1 W11239857 (Belt), and 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near West Henrietta, NY 14586

Dave F

Job Details: 08/19/2022

Replaced dispenser housing and tested unit in diagnostics unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, NY 14620

Dave F

Job Details: 08/19/2022

"Replaced compressor, drier , recharged unit . Unit tested good ; dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR 1 W11504431 COUPLER BR 7.5X5 , 2 W11504433 COUPLER BR 6X4 , 2 W11504447 COUPLER BR 5X1.8 , 1 W11506619 COUPLER BR 8 , and 1 W11504415 COUPLER BR 8.5X8"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near East Rochester, NY 14445

Dave F

Job Details: 08/19/2022

Condensation building up on top of the freezer door gasket and then dripping between the gasket and cabinet. Called techline SR 7734396121 . Techline said to order freezer door W11566705; ordrng 1 W11566705 (Freezer door)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14621

Josh Henchen

Job Details: 08/19/2022

"Customer complaint was a loud clanking noise/ not spinning clothes out. Checked and found F0E4. Cleared and ran diagnostic cycles. Basket hitting side to side, also noticed oil on cover. Repair outweighs cost of new washer, customer wants to get a new washer."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near North Chili, NY 14514

Andres V

Job Details: 08/19/2022

Customer stated ice maker was not producing ice. When I arrived ice bin was full of ice and ice maker mold had ice in it. Customer said that it started making ice yesterday. I cycled unit to make sure it was harvesting correctly and also calling for water. I checked fill tube for any blockages. Also checked the wires at door hinge to make sure none of them are cut or pinched but did not see either. Customer is to monitor and let us know if it happens again.

We serviced a

KITCHENAID RANGE

Model KSDG950ESS

Near Fayetteville, NY 13066

Chuck G

Job Details: 08/19/2022

Replaced cooling fan. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Geneseo, NY 14454

Jeremy

Job Details: 08/19/2022

Customer stated unit will not drain intermittently. Checked and found coins and small fabric item in filter causing restriction. Also found drain pump is seizing up. Replaced drain pump. Unit checks good.; used 1 WPW10605427 (PUMP) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Penfield, NY 14526

Jeremy

Job Details: 08/19/2022

Replaced control and thermistor clip for no defrost and secured clip with cable tie. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Elbridge, NY 13060

Doug Balcom

Job Details: 08/19/2022

Customer states unit warm in both compartments. Found freezer evaporator fan bad. Replaced evaporator fan motor. Unit is operating as designed.

We serviced a

WHIRLPOOL DRYER

Model LGR7646EQ1

Near Rochester, NY 14624

Josh Henchen

Job Details: 08/19/2022

"Changed ignitor, Tested unit no flame or gas present in dryer. Told customer we would need a Gas inlet Valve and they decided they would like to go with a new unit. Re claimed new parts Coils/Ignitor."

We serviced a

WHIRLPOOL RANGE

Model WEG730H0DS0

Near Rochester, NY 14618

Andres V

Job Details: 08/19/2022

"Replaced fan. I pre heated unit to 400, Unit started heating and fan turned on. Unit is working properly."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Rochester, NY 14625

Andres V

Job Details: 08/19/2022

Gave knob to office because customer was not home.

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Rochester, NY 14618

Andres V

Job Details: 08/19/2022

Replaced UI. Tested UI made sure it was responding to commands. Also ran a diagnostic cycle. Unit ran cycle successfully.

We serviced a

MAYTAG FREEZER

Model MFI2269FRZ03

Near Webster, NY 14580

Dave L

Job Details: 08/19/2022

"Unit was not cooling due to a full restriction caused by a failing compressor. Cleared oil restriction on high side and low side. Flushed with r134a and nitrogen. Replaced the evaporator and compressor. Customer to monitor after 24 hours ; dspstn on spec-tagged invntry: 4 W11504416 COUPLER BR 8.5X6 2 W11504431 COUPLER BR 7.5X5 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Penfield, NY 14526

Ray Benedetto

Job Details: 08/19/2022

"Customer concerned about weak cooling in fridge. Tested temp in freezer ~2, fridge ~35. Average temperatures in memory were 37, fridge and -7, freezer. All thermistor had temp readings, none open. Compressor and fans running properly. Cx will monitor."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0EW2

Near Webster, NY 14580

Dave L

Job Details: 08/19/2022

Replaced control due to bake relay not closing. Tested ok .; dspstn on spec-tagged invntry: 1 WP3196548 FUSE- THRML

We serviced a

KITCHENAID DRYER

Model KGYS750GQ1

Near Rochester, NY 14621

Dave L

Job Details: 08/19/2022

The dryer is failing to dry clothes in one cycle. Verified airflow was good. Watched the burner cycle for 40 minutes. Found dryer sheet in air return near moisture sensor. Removed sheet. Customer to monitor

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Syracuse, NY 13208

Chuck G

Job Details: 08/19/2022

Customer stated that unit is not working. No codes. Unit was extremely unleveled and the unit is plugged into a GFI that is tripping and interrupting the cycle. I leveled unit and calibrated unit. I ran a diagnostic test cycle in which the unit operated normally. I explained to the customer to call an electrician and have the GFI replaced with a Traditional 110 outlet. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Syracuse, NY 13202

Chuck G

Job Details: 08/19/2022

Customer stated that ice is not dispensing. I inspected unit and discovered that the teeth on the bottom coupling is stripped off causing the motor not to engage the auger. Ordering bottom coupling WP2220458; ordrng 1 WP2220458 (Bottom coupling)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS342FIAB00

Near Rochester, NY 14618

Ray Benedetto

Job Details: 08/19/2022

"Went through diagnostics, all indicators point to a problem with water valve. Customer has concerns with moving fridge and does not want to go forward with repair. Will follow-up with customer 8/22.; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Rochester, NY 14623

Ray Benedetto

Job Details: 08/19/2022

Replaced suspension rods and calibrated unit. Operating normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model NA

Near Rochester, NY 14625

Andres V

Job Details: 08/19/2022

This refrigerator was a Samsung and we do not work on them.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Syracuse, NY 13215

Chuck G

Job Details: 08/19/2022

Replaced soap dispenser. Unit tested good

We serviced a

MAYTAG OVEN

Model MEW9527AB00

Near Pittsford, NY 14534

Dave F

Job Details: 08/19/2022

"Replaced thermal fuse and tested unit to 350 . Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS2

Near Scottsville, NY 14546

Ray Benedetto

Job Details: 08/19/2022

Wheels not rolling properly on lower rack and crackling noise when unit is started. Found foreign object in drain pump. Ordering wheels and drain pump for repair.; rqstng P&A on 4 WPW10195417 (Wheel Assembly)s and 1 WPW10348269 (Drain Pump)

We serviced a

MAYTAG WASHER

Model MVWB750WQ1

Near Pittsford, NY 14534

Jeremy

Job Details: 08/19/2022

Customer stated unit wouldn't drain one cycle them began working again. Ran diagnostic and had F32 error. Drain pump is loud and sometimes hesitant to start. Quoted for drain pump repair. Due to cost of repair and age of machine customer elected to not repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Henrietta, NY 14467

Jeremy

Job Details: 08/19/2022

Replaced control and dispenser for leaving water spots and not dispensing rinse aid. Unit checks good.

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW0

Near Pittsford, NY 14534

Dave F

Job Details: 08/19/2022

No error codes . Could not see where unit may have been leaking . No water marks anywhere . Filled unit all the was up in diagnostics and agitated . No leaks . Unit is draining with no leaks . Water could be coming from cellar wall as the dirt looks muddy but not underneath. Customer is using natural type soap could be causing over suds . Customer will monitor

We serviced a

WHIRLPOOL RANGE

Model KEBS109BSS01

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 08/19/2022

"Oven will not power on. Checked and found open thermal fuse. Ordering there!al fuse.; ordrng 1 WPW10545255 (FUSE, THERMAL)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ

Near Rochester, NY 14624

Josh Henchen

Job Details: 08/19/2022

Customer stated he had a phone call where the heating element needed to be changed. Checked and found faulty bushing and devolved washer. Change heating element per SP. Dishwasher checks good.; used 1 W11537778 (ELEMENT) from stock

We serviced a

WHIRLPOOL DRYER

Model GGW9250PW0

Near Henrietta, NY 14467

Ray Benedetto

Job Details: 08/19/2022

Replaced thermistor. Tested for power and heat. All operations normal.

We serviced a

MAYTAG RANGE

Model MGS8800FZ1

Near Rochester, NY 14624

Josh Henchen

Job Details: 08/19/2022

"Replaced middle burner, flame goes all the way around burner. Range checks good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Weedsport, NY 13166

Doug Balcom

Job Details: 08/19/2022

Customer states unit fills with too much water. Tried running diagnostic test as soon as you turn the dial counter clockwise all the LED's turn on. Ordering control.; ordrng 1 W11603810 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Palmyra, NY 14522

Doug Balcom

Job Details: 08/19/2022

"Customer states unit is just stuck on sensing. Ran diagnostic test found F7E5 error code. Shifter fault. Found gearcase leaking oil. Ordering gearcase, splutch, actuator, and belt. ; ordrng 1 W11454741 (Gearcase) and 1 W10006384 (Belt) and 1 W10913953 (Actuator) and 1 W10721967 (Splutch)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ

Near Geneva, NY 14456

Doug Balcom

Job Details: 08/19/2022

Customer states unit is leaking. Ran unit found leak from seam in top of the tub. Ordering tub. ; rqstng P&A on 1 W11409865 (Tub)

We serviced a

KITCHENAID DISHWASHER

Model KUDS01FLBL6

Near Webster, NY 14580

James

Job Details: 08/19/2022

Door popping open again. Found door closer binding and causing door to have tension. Greased door closers. Customer is to monitor. Atec warranty. Refund service fee

We serviced a

WHIRLPOOL OVEN

Model WOS51ES4ES01

Near Ontario, NY 14519

James

Job Details: 08/19/2022

Replaced control and tested bake cycle. L2 and neutral reversed in junction box. Corrected wiring and preheated oven successfully.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Ontario, NY 14519

James

Job Details: 08/19/2022

Replaced damper and insulation. Cycled damper in diagnostics. ; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL

We serviced a

MAYTAG REFRIGERATOR

Model MFI2067AEQ

Near Ontario, NY 14519

James

Job Details: 08/19/2022

Replaced thermistor. Going to check back with customer to see if control is needed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHW00

Near Williamson, NY 14589

James

Job Details: 08/19/2022

Unit is frosting freezer. Door seal came out of door liner. Door is separating from liner. Need door. ; ordrng 1 LW10353182 (Door)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Ontario, NY 14519

James

Job Details: 08/19/2022

"Unit is wrapping clothes up around agitator and ripping them. Unit didn't run through once cycle completely, leaving items dirty. Adjusted feet and calibrated. Verified water level. Ordering impeller parts. ; ordrng 1 W10836692 (Agitator) and 1 W11397111 (Impeller)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Webster, NY 14580

James

Job Details: 08/19/2022

"Replaced gearcase and related parts. Calibrated and ran Diagnostics cycle successfully. ; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11239857 BELT , and 1 WPW10006355 ACTUATOR"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Mount Morris, NY 14510

Jeremy

Job Details: 08/18/2022

"Found washer has loud squeal during spin. Replaced belt and cam and did not make sound go away. Sound coming from gearcase seal and bearing. Ordering gearcase.; ordrng 1 W11449840 (Gearcase), used 1 W10721967 (CAM), and 1 W11239857 (BELT) from stock"

We serviced a

GE RANGE

Model JGBS66REK4SS

Near Rochester, NY 14613

Josh Henchen

Job Details: 08/18/2022

Customer complaint was clicking wouldn't stop even after turned off. Reseeded again got clicking to stop recommended to not use front right burner on Range. Ordering new wire harness WB18X31213.; ordrng 1 WB18X31213 (Wire harness)

We serviced a

WHIRLPOOL RANGE

Model WFE320M0EW2

Near Webster, NY 14580

James

Job Details: 08/18/2022

Unit not baking or broiling. 240v to unit. F9 error once power was reset. Need control. ; rqstng P&A on 1 W11122557 (Control)

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ0

Near West Henrietta, NY 14586

Ray Benedetto

Job Details: 08/18/2022

Unit display shuts off randomly. Unit receiving 240 VAC. Found burn mark on solder pin of ACU. Ordering ACU to repair.; rqstng P&A on 1 W11548749 (Control Board)

We serviced a

MAYTAG REFRIGERATOR

Model MSS26C6MFZOO

Near Ontario, NY 14519

Andres V

Job Details: 08/18/2022

Customer stated unit was not making ice. Customer had replaced ice maker valve and auger. I diagnosed unit and found cut wires at the bottom of the door hinge. Customer did not want to get a new a door and repair. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

GE RANGE

Model JGBS66REK4SS

Near Rochester, NY 14613

Josh Henchen

Job Details: 08/18/2022

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14623

Ray Benedetto

Job Details: 08/18/2022

"Replaced sump and control board. Tested in self-diagnostic, all operation normal, no leakage."

We serviced a

MAYTAG WASHER

Model A883

Near Rochester, NY 14604

Josh Henchen

Job Details: 08/18/2022

Customer complaint was pool of water by washing machine. Ran washer through all cycles and found no water leaking from the washer. Washer checks good. Noticed they had water damage on ceiling and along wall where drain hose go's to pipe. Recommended a contractor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Rochester, NY 14607

Josh Henchen

Job Details: 08/18/2022

"Called and talked to Mike at adventure place, he said today won't work he would like me to try tomorrow @3pm if we have to push it off to next week he will. ; schdld next appmnt for 8/19 FRI PM"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Rochester, NY 14619

Ray Benedetto

Job Details: 08/18/2022

Replaced hinge and pin. Door sealing properly now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Rochester, NY 14626

Dave L

Job Details: 08/18/2022

Hinges for fresh food doors are missing ordering parts ; ordrng 1 W10878115 (Hinge) and 2 W10694625 (Bushing)s and 1 W11240748 (Hinge) and 2 WPW10505294 (Cam)s and 1 W11456644 (Hinge) and 1 W11456643 (Hinge) and 7 WP67006380 (Screw)s and 7 W11126052 (Screw)s and 1 WPW10471618 (Cover) and 1 WPW10407158 (Cover) and 2 WP98165 (Cover screw)s and 7 W11214483 (Screw)s

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Williamson, NY 14589

Andres V

Job Details: 08/18/2022

Replaced main board. I calibrated it and tested it on a normal cycle to make sure that it advanced and didn't shut off. Unit is working properly.

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Rochester, NY 14626

Dave L

Job Details: 08/18/2022

Right side hinges and screws are missing. ; ordrng 1 W11399415 (Hinge) and 1 W11505710 (Top hinge) and 8 WP489497 (Screw)s and 8 W11579735 (Screw)s

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rochester, NY 14626

Dave L

Job Details: 08/18/2022

Checked unit functions. Found loose rotor bolt causing basket speed error. Fastened rotor. Unit tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, NY 14626

Dave L

Job Details: 08/18/2022

Checked unit functions. Found loose connector near compressor. Fastened connector. Unit checks ok.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Rochester, NY 14618

Dave F

Job Details: 08/18/2022

Replaced wash sump and control .tested unit in diagnostics unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Ontario, NY 14519

Andres V

Job Details: 08/18/2022

Replaced led lights and led board. Lights turned on and are working properly now.; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

WHIRLPOOL WASHER

Model 24292300

Near Webster, NY 14580

James

Job Details: 08/18/2022

Customer said they dont need service.

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Webster, NY 14580

James

Job Details: 08/18/2022

Unit lights flame then continues to spark and goes off on safety. Found bake igniter loose on burner. Tightened igniter and connection. Tested bake and broil several times. ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN

We serviced a

GE DISHWASHER

Model GDT655SSJ2SS

Near Rochester, NY 14625

James

Job Details: 08/18/2022

Unit dead. 120v to control. 14v to ui. Need ui. Sc paid. ; ordrng 1 WD21X23462 (Ui) and 1 Sh15 and 1 WD21X24901 (Control jic)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Rochester, NY 14610

James

Job Details: 08/18/2022

New install. Drain hose has a crack in it. Need hose. Left hose extension. ; ordrng 1 WPW10545278 (Hose)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Rochester, NY 14609

James

Job Details: 08/18/2022

Unit doesn't make ice consistently. Cycled icemaker and checked temp at -6 degrees. Called techline sr7734385499 they said if switch is not working every time it can kill power to icemaker. Ordering switch and ice bin. ; ordrng 1 WPW10558423 (Bin) and 1 W11396033 (Switch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Rochester, NY 14608

Ray Benedetto

Job Details: 08/18/2022

"Unit not cooling in fridge, weak cooling in freezer. Ice buildup in right hand side behind evap cover. Thawed out all ice. Compressor running, 1.14 amps. Fan not running, receiving 120 VAC. Ordering fan and blade for repair.; rqstng P&A on 1 WPW10464673 (Fan Motor) and 1 WP2163777 (Fan Blade)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Rochester, NY 14626

Dave L

Job Details: 08/18/2022

Checked unit for cooling issues. Checks okay. Re attached user interface to dispenser housing.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Rochester, NY 14620

Ray Benedetto

Job Details: 08/18/2022

Unit not spinning. Belt slipped off pulley and drum. Reattached belt. Tested for power and heat. All operations normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIHZ08

Near Rochester, NY 14626

Dave L

Job Details: 08/18/2022

Found blowing agent in rear wiring harness connector preventing it from seating properly this has damaged wires in the moles connector. Documented with tech line SR7734388565. Unrepairable.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW00

Near Rochester, NY 14605

James

Job Details: 08/18/2022

Unit still developing frost on top edge of freezer. Freezer door wont self close. Suspect ff door is popping freezer door open when closing. Adjusted feet and freezer damper. Recommend customer keep some food on door so it closes better. Customer is to monitor.

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Webster, NY 14580

Andres V

Job Details: 08/18/2022

"Customer stated unit was making grinding noise. Put unit into a diagnostic mode and found error code F2E1 for stuck UI. I ran a diagnostic cycle and heard a heavy grinding noise. Noise is coming from gearcase, I also checked the stater and rotor found them to be rubbing against each other. Unit needs a gearcase, stater and rotor.; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (Impeller) and 1 W10915701 (Rotor) and 1 W10915700 (Stator)"

We serviced a

MAYTAG WASHER

Model MHW

Near Brighton, NY 14610

Ray Benedetto

Job Details: 08/18/2022

"Found overflow, long drain and and pressure system code in memory. Cleaned out drain filter and air trap. Tested in self-diagnostic and normal was cycle. Operating normal.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

AMANA DRYER

Model LGA50AW

Near Rochester, NY 14620

Josh Henchen

Job Details: 08/18/2022

Replaced Motor and worn belt. Ran dryer through cycles. Dryer checks good. Mentioned getting the vent cleaned one more time and trying to shrink the run down if at all possible. Customer will do the best she can.; dspstn on spec-tagged invntry: 1 WP40111201 BELT

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near Webster, NY 14580

Andres V

Job Details: 08/18/2022

Customer stated unit was making squeaking noise. I took off front panel and heard noise coming from pulley. Lubricated pulley and tested unit. Unit no longer makes noise.

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Rochester, NY 14621

Andres V

Job Details: 08/18/2022

Customer stated unit was not drying. Diagnosed unit and found that unit was not heating at all. I checked power at terminal and only found 120v not the full 220v. Advised customer to get a electrician to take a look at why she's only getting half the power.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Liverpool, NY 13090

Chuck G

Job Details: 08/18/2022

"Customer hearing a clunking noise. F7E1-motor fault. I ran a diagnostic test cycle in which the unit was making a noise during the spin. I inspected unit and discovered that the gearcase is leaking oil. Ordering gearcase W11454734, cam W10721967, hub W10528947, belt W11239857 and Washplate W10752283. ; rqstng P&A on 1 W10752283 (Washplate) and 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, NY 14608

Andres V

Job Details: 08/18/2022

"Customer stated unit was not starting. I put unit into a diagnostic mode and ran a cycle. Unit ran cycle successfully. I started a normal a cycle and watched it, unit advanced and is working properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Piffard, NY 14533

Jeremy

Job Details: 08/18/2022

"Replaced sump, motor, control and harness for sump and heater errors. Unit checks good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14613

James

Job Details: 08/18/2022

"Unit not defrosting. Ran manual defrost and replaced thermistor, cover, and control.; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Rochester, NY 14626

Dave L

Job Details: 08/18/2022

Checked seals and hoses for gaps or rips. Checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Rochester, NY 14616

James

Job Details: 08/18/2022

Unit shows dashes in display and wont turn on compressor. Replaced jazz control and tested. Unit began cooling. ; used 1 Wpw10503278 (Control) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Auburn, NY 13021

Doug Balcom

Job Details: 08/18/2022

Customer states the d/w leaks from door. Found unit tipped forward. Tipped unit back and leveled it. Unit is operating as designed.

We serviced a

KITCHENAID COOKTOP

Model KGCC566RBL07

Near Linwood, NY 14486

Jeremy

Job Details: 08/18/2022

"Replaced burned up switch harness. While verifying repair, discovered that spark module is faulty and not igniting all ignitors and sparking across terminals. Ordering spark module.; ordrng 1 WPW10110486 (MODULE-SPARK)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS

Near Warners, NY 13164

Chuck G

Job Details: 08/18/2022

"Low to no ice production. No codes. Customer had ice maker turned off upon arrival. Unit passed test 57, 45 and 37. Ice box fan is operating normally. Cycled unit and asked customer to monitor the ice production, told customer to call if issue persists. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model MHW5630HC3

Near Skaneateles, NY 13152

Chuck G

Job Details: 08/18/2022

"Customer stated that they were hearing a noise. I got unit into a spin and i could hear what sounded like a bearing rolling around, i could not hear the liquid ring when manually turning the tub. Unit needs Tub and Drum Assembly W11460604. ; ordrng 1 W11460604 (Tub and drum assembly)"

We serviced a

MAYTAG MW-HOOD COMBO

Model MHW3505FW0

Near Skaneateles, NY 13152

Chuck G

Job Details: 08/18/2022

"Customer stated that power button is not working. I inspected unit and all connections tested good, UI tested bad. I quoted customer to replace UI but they declined repair."

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Manlius, NY 13104

Chuck G

Job Details: 08/18/2022

Replaced harness and thermistor. I asked customer to monitor and let us know if the issue persists. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ0

Near Fayetteville, NY 13066

Chuck G

Job Details: 08/18/2022

Replaced tub. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Geneva, NY 14456

Doug Balcom

Job Details: 08/18/2022

"Replaced control, gearcase, splutch, motor, belt, actuator, and belt. Ran diagnostic test no codes. Unit is operating as designed."

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ2

Near Phelps, NY 14532

Doug Balcom

Job Details: 08/18/2022

Replaced bake element. Unit is operating as designed.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Lyons, NY 14489

Doug Balcom

Job Details: 08/18/2022

Customer states unit says to close the lid. Found lid lock and strike broken. Ordering lid lock and strike.; ordrng 1 W11394572 (Lid lock) and 1 W11457841 (Strike)