Service History 104 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM00

Near Rochester, NY 14618

Dave F

Job Details: 09/02/2022

Found duck bill drain tube was clogged . Cleared tube took freezer apart to defrost drain pan and area .unit tested good

We serviced a

WHIRLPOOL DRYER

Model WET4027HW1

Near Webster, NY 14580

Andres V

Job Details: 09/02/2022

Installed duct and lint screen housing. Tested unit and made sure it was heating. Unit is now working properly.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Hamlin, NY 14464

Dave L

Job Details: 09/02/2022

Unit is loud during spin due to a failing gear case bearing. Ordering gear case; rqstng P&A on 1 W11449841 (Gear case)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Auburn, NY 13021

Doug Balcom

Job Details: 09/02/2022

Customer states unit won't run. Ran diagnostic test found F7E1 error code. Ordering actuator and control.; ordrng 1 W11481722 (Actuator) and 1 W11513246 (Control)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB07

Near Webster, NY 14580

James

Job Details: 09/02/2022

Replaced glass and ring and tested.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS0

Near Webster, NY 14580

James

Job Details: 09/02/2022

Heater bushings failed causing leak. Took photos of damage. Replaced heater and tested. Found no leaks. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL FREEZER

Model WRF757SDHZ02

Near Webster, NY 14580

James

Job Details: 09/02/2022

Unit making small ice cubes inconsistently. Tested fans and icemaker. Icemaker cycled and no ever dropped ice into bin. Ordering icemaker. ; ordrng 1 W11579560 (Icemaker)

We serviced a

MAYTAG REFRIGERATOR

Model MFF2557HEB

Near Irondequoit, NY 14622

James

Job Details: 09/02/2022

Unit has frost on center of evap cover and icemaker is leaking into ice bin. Ran manual defrost and cycled icemaker. Suspect door didn't close fully. Need icemaker for double fill. Customer opted to not repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14613

James

Job Details: 09/02/2022

Replaced fan and blade. Ran defrost and verified airflow from freezer.

We serviced a

MAYTAG DRYER

Model MDE4806AYW

Near Irondequoit, NY 14617

James

Job Details: 09/02/2022

"Unit not drying clothes. Bearings are seized so drum doesn't rotate. Heater is functioning. Need belt, rollers and idler. ; ordrng 2 WP37001042 (Roller)s and 1 Sh15 and 1 WP37001287 (Idler) and 1 WP40111201 (Belt)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Brockport, NY 14420

Dave L

Job Details: 09/02/2022

Hub has stripped due to a worn transmission spline. Quoted for gear case hub and wash plate. Customer is going to replace y

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Rochester, NY 14624

Dave L

Job Details: 09/02/2022

Entered part info aNd rescheduled customer ; ordrng 1 W11162041 (Housing) and 1 W11546685 (Valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Rochester, NY 14606

Dave L

Job Details: 09/02/2022

Replaced open heating element. Cleared heater error in diagnostics and verified heater operation. Tested good.

We serviced a

MAYTAG DISHWASHER

Model MDB7749AWW2

Near Webster, NY 14580

Dave L

Job Details: 09/02/2022

Replaced console. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Rochester, NY 14612

Dave L

Job Details: 09/02/2022

Reinstalled out of place bail arm. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW

Near Rochester, NY 14626

Dave L

Job Details: 09/02/2022

Upper hinge is missing ordering hinge and screws ; ordrng 2 WP2261963 (Hinge)s and 2 W11169703 (Shim)s and 1 WP2213360 (Cover) and 12 WP489497 (Screw)s

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Rochester, NY 14626

Dave L

Job Details: 09/02/2022

Unit still needs right side hinges ; ordrng 1 W11399415 (Right lower hinge) and 1 W11505710 (Hinge top right)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Churchville, NY 14428

Josh Henchen

Job Details: 09/02/2022

"Customer stated the unit isn't agitating the clothes. Checked and found F0E5. Ran diagnostic cycle and found in spin the tub isn't engaging properly with loud whining noise. Would need a new gearcase, washplate, splutch, WP screw. Customer wants new washer."

Near Rochester, NY 14607

Chuck G

Job Details: 09/01/2022

Gearcase for personal use. Paid 145.72 through IWallet

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Macedon, NY 14502

Dave F

Job Details: 09/01/2022

1 degree in freezer . 20 degrees in freshfood items are frozen on the door and in the unit . damper and control are working tested in diagnostics. Called techline SR 7734498265 reordering damper . Check the frost pattern and amp drawer on compressor and call techline ; ordrng 1 W11317276 (diffuser)

We serviced a

MAYTAG WASHER

Model MVWB955FC0

Near Webster, NY 14580

Andres V

Job Details: 09/01/2022

"Replaced lid lock. Tested unit, washer now locks and unlocks properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Walworth, NY 14568

Andres V

Job Details: 09/01/2022

"Customer stated unit is not cooling. Diagnosed unit and found compressor to be seized. Start relay tries to start compressor but nothing happens but a buzzing noise then shuts off. compressor needs replacing but it is out of stock. Customer needs a refrigerator, I suggested they call whirlpool customer service to see if they can do anything for them.; ordrng 1 W11574734 (Compressor) and 2 W11109499 (Drier)s and 2 W11504445 (Lok ring)s and 2 W11504447 (Lok ring)s and 2 W11504431 (Lok ring)s and 2 W11504415 (Lok ring)s and 2 W11506621 (Lok ring)s and 2 W11506635 (Lok ring)s"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS1

Near Spencerport, NY 14559

Dave L

Job Details: 09/01/2022

Replaced door panel vent and console due to cosmetic issues.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW01

Near Spencerport, NY 14559

Dave L

Job Details: 09/01/2022

ReplacedFreezer door due to broken wire harness.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Mount Morris, NY 14510

Jeremy

Job Details: 09/01/2022

Replaced control and motor for low voltage and wash motor failure. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Rochester, NY 14612

James

Job Details: 09/01/2022

Unit froze fill tube. Defrosted fill tube and tested. Called techline. 7734498068 tested tube heater and it is open. Need door. LW11026425 650.00 sh99.00 labor warranty.

We serviced a

JENN AIR DISHWASHER

Model JDB9800CWP2

Near Pittsford, NY 14534

Dave F

Job Details: 09/01/2022

"UI has failed . Ordering UI, seal between the door and Door gasket ; ordrng 1 W11179176 (panel-cntl) and 1 WPW10195007 (cont panel seal) and 1 W11177741 (gasket)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Rochester, NY 14624

Ray Benedetto

Job Details: 09/01/2022

"Unit had no display on flex door. Disassembled panel and found door filled with water, board corroded and wires pulled out. Unit also missing lights for functions on user interface. Ordering door, control board and user interface to repair.; ordrng 1 W11577100 (UI Assembly) and 1 W10815669 (Flex Door) and 1 WPW10769076 (Control Board)"

We serviced a

WHIRLPOOL OVEN

Model KEBS208SSS04

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/01/2022

Found that broil element has burned out. Ordering broil element.; ordrng 1 WP9760774 (Broil Element)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB7

Near Rochester, NY 14616

James

Job Details: 09/01/2022

Unit not powering on. 122v to control. Disconnected all loads from control and reconnected and unit began functioning. W10906426

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Rochester, NY 14626

James

Job Details: 09/01/2022

Ice bin wont insert. Metal rod bent so it wont line up with actuator. Adjusted rod and tested ice dispenser.

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ01

Near Sodus, NY 14551

Andres V

Job Details: 09/01/2022

Customer states that unit is still shutting off randomly. I called techline again to ask what else could be going on. Techline had me put unit into a diagnostic mode and test every component individually. When doing so unit did not trip breaker. They stated that it's something with the outlet and not the refrigerator.

We serviced a

WHIRLPOOL OVEN

Model WOS92EC0AE

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/01/2022

Found open thermal fuse inside control panel causing oven to not function. Ordering thermal fuse.; ordrng 1 WPW10545255 (Thermal fuse)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Sodus, NY 14551

Andres V

Job Details: 09/01/2022

Customer stated unit was not starting a cycle. Diagnosed unit found door strike to be broken and causing unit not to be able to lock. Ordering door strike.; ordrng 1 W11457841 (Strike)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Spencerport, NY 14559

Dave L

Job Details: 09/01/2022

"Replaced stripped basket hub and scratched belt. Calibrated and tested ok. ; used 1 W10528947 (Hub), and 1 Wpw10006384 (Belt) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Fairport, NY 14450

Dave F

Job Details: 09/01/2022

Gasket now staying in door . Ordering new gasket W10838574; ordrng 1 W10838574 (gasket-dor)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Hilton, NY 14468

Dave L

Job Details: 09/01/2022

Left upper rack adjuster is broken ordering adjuster ; dspstn on spec-tagged invntry: 1 WPW10546503 ADJUSTER

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHW1

Near Rochester, NY 14606

Dave L

Job Details: 09/01/2022

Unit would not power on due to an open neutral at the power cord connector. Reseated neutral back into place. Tested ok. Water hammer exists at sink faucet. Unrelated plumbing issue.

We serviced a

JENN AIR RANGE

Model JDS1750FS0

Near Marion, NY 14505

Andres V

Job Details: 09/01/2022

Customer stated unit was giving her F2E1 error code for a stuck key. She reset the breaker and tried it again but when she did gave her same error code. I put unit into a diagnostic mode and did find that error code stuck. Ordering control panel.; ordrng 1 W11039015 (Console)

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near Ontario, NY 14519

Andres V

Job Details: 09/01/2022

"Customer stated that a couple days ago their was still water in the fresh food section but yesterday and today their was no water. I could not duplicate issue, I believe that when I sealed unit the last visit it took some time to adjust and get everything running normal again because theirs no longer any water."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near North Chili, NY 14514

Ray Benedetto

Job Details: 09/01/2022

Adjusted right door. Both doors are aligned correctly and sealing. Customer concern with over cooling in fresh food. Verified Damper was working properly. Customer will monitor.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Piffard, NY 14533

Josh Henchen

Job Details: 09/01/2022

"Replaced faulty drain pump. Plugged unit in made a humming/buzzing noise and wouldn't start. Ordering capacitor W11428524,Motor W10890624, and Control W11170317.; ordrng 1 W11428524 (CAPACITOR) and 1 W11170317 (CNTRL- ELEC) and 1 W10890624 (MOTOR-DRVE)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rochester, NY 14615

James

Job Details: 09/01/2022

Replaced gearcase and slider. Ran calibration. Found no leaks. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Rochester, NY 14621

James

Job Details: 09/01/2022

Mullion broke off. Need mullion. ; ordrng 1 WPW10624450 (Mullion) and 1 WP542638 (Grease)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/01/2022

Found ice maker fill valve is extremely loud when icemaker fills. Also found that condenser fan motor is running too much. Ordering control and fill valves.; ordrng 1 WPW10341320 (Dual Valve) and 1 W11595219 (Control) and 1 W11512399 (Valve)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04:.F

Near Rochester, NY 14626

Dave L

Job Details: 09/01/2022

"Freezer evaporator is only partially defrosting. Forced defrost working ok. Ice bin is melting into pantry UI housing. Ordering freezer fan/harness, UI. Pantry UI, control, and ice maker ; ordrng 1 WPW10675033 (Control) and 1 W11249952 (Evap fan w/harness) and 1 W11579560 (Ice maker) and 1 W11330971 (UI) and 1 WPW10769076 (Pantry UI)"

We serviced a

MAYTAG DRYER

Model MGDC400BW1

Near Webster, NY 14580

Andres V

Job Details: 09/01/2022

"Customer stated unit was not heating and making noise. Diagnosed unit and found thermal fuse to be open and also saw that rollers were worn out. I replaced both put unit back together and tested it. Unit now heats and is working properly.; used 1 WP3392519 (Thermal fuse), and 1 349241t (Rollers) from stock"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Shortsville, NY 14548

Jeremy

Job Details: 09/01/2022

"Customer stated no gas getting to cooktop. Gas was unhooked on arrival, customer hooked gas up. Plugged in unit and did proper start up sequence to open cooktop solenoid. Unit operating as expected. Customer did not do sequence to open solenoid causing stated problem."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, NY 14626

Dave L

Job Details: 09/01/2022

Ice motor coupler is broken preventing ice from dispensing. Ordering coupler spring and seal; ordrng 1 W10852956 (Spring) and 1 WP2220458 (Coupler) and 1 WP2198628 (Seal)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Fairport, NY 14450

Dave F

Job Details: 09/01/2022

Top rack adjuster is broken . Ordering new adjuster kit W10712395 ; ordrng 1 W10712395 (adjuster)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Baldwinsville, NY 13027

Chuck G

Job Details: 09/01/2022

Customer stated that unit will not start a cycle. Error code F6E1-communication error. Ran a diagnostic test cycle and the unit would not agitate or spin. Capacitor tested bad. Replaced capacitor. Calibrated unit. Ran a successful diagnostic test cycle. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Auburn, NY 13021

Doug Balcom

Job Details: 09/01/2022

"Replaced control, sump. And sensor. Ran diagnostic no codes. Unit is operating as designed."

We serviced a

GE WASHER

Model GTW220ACKWW

Near Rochester, NY 14605

Andres V

Job Details: 09/01/2022

Customer stated that she didn't know today was her appt and she was not home. I rescheduled for Tuesday.; schdld next appmnt for 9/6 TUE !

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Auburn, NY 13021

Doug Balcom

Job Details: 09/01/2022

Customer states dryer will not heat. Found defective operating thermostat. Customer will call whirlpool to try and get authorization. Ordering part. ; rqstng P&A on 1 WP8318268 (Operating thermostat)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Baldwinsville, NY 13027

Chuck G

Job Details: 09/01/2022

"Replaced control and i could not get the unit to boot up. I unplugged the unit, then unplugged the UI , applied power with door open, waited 30 seconds & closed door to test the new control and the drain pump did not come on. New control tested bad. Reordering control W11506012. SR7734437332; ordrng 1 W11506012 (Control)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Cicero, NY 13039

Chuck G

Job Details: 09/01/2022

Customer stated that unit is making a noise during spin. Error code F0E5-off balance load. I confirmed the issue by running a diagnostic test cycle. Inspected unit and discovered that the issue is with the hub as its stripped. Replaced hub W10528947. Calibrated unit. i Ran a diagnostic test cycle and the unit operated normally. Unit tested good. ; used 1 W10528947 (Hub) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Irondequoit, NY 14622

James

Job Details: 09/01/2022

Unit draining non stop. Tested unit and found tub spinning off balance. Cleared control and calibrated. Gearcase is defective causing uneven spin. ; ordrng 1 W10902814 (Impeller) and 1 W10752719 (Basket) and 1 W11454734 (Gearcase) and 1 W11428524 (Capacitor)

We serviced a

WHIRLPOOL FREEZER

Model WRS571CIHZ04

Near Fulton, NY 13069

Chuck G

Job Details: 09/01/2022

Replaced fan motor. Unit tested good

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Clay, NY 13041

Chuck G

Job Details: 09/01/2022

"Customer states that unit will not start a cycle. F7E4-basket re-engagement failure. After inspecting the unit i discovered that the issue was with the gearcase as it is leaking oil and unable to go into a spin or agitate. Oil also got into the capacitor. Ordering gearcase W11449840, cam W10721967, belt W11239857 and capacitor W11395618; rqstng P&A on 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11395618 (Capacitor)"

We serviced a

WHIRLPOOL RANGE

Model GW399LXUS04

Near Fairport, NY 14450

Jeremy

Job Details: 09/01/2022

"Found that bake ignitor, convection element and fan will not come on. Found no voltage going to bake ignitor. Broil functions properly. Unit needs oven control. Customer to decide and authorize repair.; rqstng P&A on 1 WP8507P391-60 (Control) and 1 Sh15 (Shipping), states that autho needed"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JB1

Near Syracuse, NY 13208

Chuck G

Job Details: 09/01/2022

Customer stated that UI is not responding. Upon inspecting unit i discovered that the control has an infestation of roaches( alive and dead) control tested bad. Control W11528352

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFS35SWHZ02

Near Rochester, NY 14617

James

Job Details: 09/01/2022

Unit freezing ff section. Unit was set to 7 and 7. Adjusted temp to 4. Found damper starting to chatter but passed diagnostics. Customer is to monitor. Sc paid on dishwasher

We serviced a

WHIRLPOOL DRYER

Model WED72HEDW0

Near Scottsville, NY 14546

Josh Henchen

Job Details: 09/01/2022

Customer stated dryer would heat intermittently. Checked and found no codes. Dryer heats when detached from vent. Would need new motor. Customer wants to get a new dryer

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW01

Near Rochester, NY 14619

Ray Benedetto

Job Details: 09/01/2022

"Replaced ice maker and container. Tested component, water filled and ice maker cycled."

We serviced a

WHIRLPOOL OVEN

Model KOSE500EBS05

Near Fairport, NY 14450

Jeremy

Job Details: 09/01/2022

Replaced blown thermal fuse. Oven operates as expected.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14618

Ray Benedetto

Job Details: 09/01/2022

Replaced hose. Tested and verified no leaks. All operations normal.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Camillus, NY 13031

Chuck G

Job Details: 09/01/2022

Customer stated that there is a error code _P. After inspecting unit i discovered that the UI is separating from the frame and that allowed steam/water to get into the UI making the led only display partial letters/numbers. Ordering UI W11460908; ordrng 1 W11460908 (UI console)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB1

Near Rochester, NY 14618

Ray Benedetto

Job Details: 09/01/2022

Replaced friction pads. Door is swinging correctly.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Hilton, NY 14468

Dave L

Job Details: 09/01/2022

Left upper rack adjuster is broken ordering adjuster ; dspstn on spec-tagged invntry: 1 WPW10546503 ADJUSTER

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Bloomfield, NY 14469

Jeremy

Job Details: 09/01/2022

"Customer stated bleach was leaking onto floor. Found some material blocking bleach holes causing it to overflow. Unit also has excessive noise and doesn't complete cycles. Found transmission has been leaking oil and oil is all over entire bottom of washer. Ordering gearcase, belt, cam, motor, shifter and shroud.; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10721967 (CAM), ordrng 1 W11239857 (BELT), rqstng P&A on 1 W11283592 (Motor) and 1 W10913953 (Shifter) and 1 WPW10427633 (Shroud)"

We serviced a

MAYTAG WASHER

Model MHW8630HC0

Near Hilton, NY 14468

Dave L

Job Details: 09/01/2022

"Replaced heater, dispenser, control, and pressure switch. Customer to monitor"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Hilton, NY 14468

Dave L

Job Details: 09/01/2022

Unit will not complete fill because the drain hose is laying on the floor and draining into the floor sump. Customer will have to plumb in a stand pipe before the unit can be put into use. After drain is corrected Im recommending running the clean washer cycle first to cAlibrate load sensing.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/01/2022

"Replaced LEDs in fridge and freezer. Ice maker wasn't working, not filling with water. Found ice buildup on ice maker casing. Defrosted ice and called for water and unit filled. ; ordrng 1 W10706850 (Heater), dspstn on spec-tagged invntry: 1 W10695459 MODULE and 1 W11462342 MODULE-LED"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Rochester, NY 14618

Dave F

Job Details: 09/01/2022

Replaced LED bulb that customer can not change. Unit tested good .

We serviced a

WHIRLPOOL WASHER

Model WFW8620HW3

Near Rochester, NY 14618

Dave F

Job Details: 09/01/2022

Checked unit over and did not find any leaks . Leveled the washer a little back maybe water splashing from dispenser. Filled unit in diagnostics and drained no leaks . Customer will monitor and try to get video .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB04

Near Rochester, NY 14624

Dave F

Job Details: 09/01/2022

Ice bin is broken on the bottom the auger part . Ice chute is broke . Ordering coupler and spring . ; ordrng 1 W11347840 (Ice bin) and 1 W11573761 (Ice chute) and 1 WP2220458 (Coupling) and 1 W10754509 (Spring)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Scottsville, NY 14546

Dave F

Job Details: 09/01/2022

Liner on bottom of refrigerator is crack that part is not a serviceable part .

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Geneva, NY 14456

Doug Balcom

Job Details: 09/01/2022

Customer states dishes have dirt on them after washing. Tested water temperature 122.3 degrees. Inspected sump found food particles in sump and spray arm. Can't get everything out of the sump. Ordering a new sump; ordrng 1 W11416362 (Sump assembly) and 1 W11627534 (Hose)

We serviced a

MAYTAG WASHER

Model MVW7230HW

Near Newark, NY 14513

Doug Balcom

Job Details: 09/01/2022

"Customer states getting F9E1 error code. Ran diagnostic test getting F6E3 and F9E1 error codes. Also found gearcase leaking oil. Ordering drain pump, control, gearcase, stator, rotor, clutch, and slider.; rqstng P&A on 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W11396717 (Drain pump) and 1 W11419171 (Control)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Port Byron, NY 13140

Doug Balcom

Job Details: 09/01/2022

Customer states unit will not agitate. Ran diagnostic test no codes unit would not agitate. Found bad actuator. Replaced actuator. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed. ; used 1 WPW10006355 (Actuator) from stock

We serviced a

MAYTAG WASHER

Model MHW5630HC

Near Auburn, NY 13021

Doug Balcom

Job Details: 09/01/2022

Customer states defective drum. Found tub bearing growling. Ordering outer tub and drum.; ordrng 1 W11460604 (Tub assembly)

We serviced a

KITCHENAID DISHWASHER

Model KUDE20IXSSA

Near Rochester, NY 14624

Josh Henchen

Job Details: 09/01/2022

"Customer stated dishwasher not turning on all. Checked and found 120V to dishwasher, control is open. Ordering Main Control Board W10866118.; ordrng 1 W10866118 (CONTROL BOARD, MAIN)"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HV0

Near Rochester, NY 14619

Josh Henchen

Job Details: 09/01/2022

Replaced spark module and harness due to bake not preheating. Oven still not functioning properly. Would like senior tech to come look at Range.; schdld next appmnt for 9/9 FRI PM

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Rochester, NY 14618

Josh Henchen

Job Details: 09/01/2022

Customer stated unit wouldn't do anything again. Checked and found no codes. Ran diagnostics and manual cycles all functions checked good. Had them put a load of laundry in and run heavy duty cycle. Washer checks good.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14625

Josh Henchen

Job Details: 09/01/2022

"Customer stated she can't do rinse or drain/spin without washer doing a full cycle. Checked and found F7E5. Ran diagnostics, functions checked good. Explained the washer is working as expected. Washer checks good."

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS

Near Pittsford, NY 14534

Josh Henchen

Job Details: 09/01/2022

Customer stated intermittent to input demands. Checked and found interface working properly. After about 20 mins microwave would no longer acknowledge door was closed to start operations. Replaced door lock assembly. Microwave checks good.; used 1 W11244490 (INTERLOCK) from stock

We serviced a

WHIRLPOOL DRYER

Model WGD7500GW0

Near Mumford, NY 14511

Josh Henchen

Job Details: 09/01/2022

"Customer stated unit squeaking\squealing. Checked and found ceased rollers and pulley. Replaced and tested dryer. Dryer checks good.; used 1 279640 (PULLEY-IDLER), and 2 349241T (Rollers) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 08/31/2022

"Basket speed fault and unit won't spin. Tested tachometer, lights on interface advanced one direction per Techline SR7734482109. Replaced actuator and tested. All operations normal. Calibrated unit; used 1 WPW10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHW

Near Nunda, NY 14517

Jeremy

Job Details: 08/31/2022

Found that unit is not draining. Found control is sending low voltage to drain pump causing drain motor failure. Ordering drain pump and control board.; rqstng P&A on 1 W11305297 (Control) and 1 W10876537 (Drain Pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Penfield, NY 14526

James

Job Details: 08/31/2022

Icemaker died halfway through cycle. Thermistor open and motor not rotating in diagnostics. Need icemaker. Waive shipping due to not having part ordered. ; schdld next appmnt for 9/6 TUE !

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Irondequoit, NY 14609

James

Job Details: 08/31/2022

W141W30APL1 Friction sleeve ripped off rh hinge is bent. Ordering parts. ; ordrng 1 WP8534853 (Hinge) and 2 WP8268961 (Friction sleeve)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14609

James

Job Details: 08/31/2022

Freezer door not closing due screws backing out of rails. Applied loctite to screws and tightened. Ran manual defrost. Unit functions properly.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Rochester, NY 14621

James

Job Details: 08/31/2022

Unit says close lid and wont start. No components will function in Diagnostics. Ordering control and lock. Rac warranty. ; ordrng 1 W11394572 (Lock) and 1 W11543996 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Rochester, NY 14621

James

Job Details: 08/31/2022

"Unit not spinning drum or heating. Rollers sticking and element is opened. Need repair kit and element. ; ordrng 1 4392067 (Kit), used 1 Sh15 from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB04

Near Irondequoit, NY 14617

James

Job Details: 08/31/2022

"Unit not cooling. Another servicer replaced compressor and drier and unit cooled for about 3 days. Low side leak. -10 and 72psi. Need evaporator and uv drier. ; rqstng P&A on 1 WP2188823 (Evap) and 1 WPW10143759 (Uv), ordrng 2 W11506620 (8mm)s, rqstng P&A on 2 W11504445 (5,4)s and 2 W11504436 (5,1.8)s, ordrng 1 R134"

We serviced a

KENMORE WASHER

Model 110.91550100

Near Irondequoit, NY 14617

James

Job Details: 08/31/2022

"Replaced clutch and found that drive is sticking, causing damage to other parts. Need drive tube, block, and coupler. Couldn't verify if timer is cycling into spin cycle properly. Repair exceeds cost of machine. ; rqstng P&A on 1 W10820043 (Drive), ordrng 1 WP389140 (Block) and 1 285753A (Coupler), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Rochester, NY 14616

James

Job Details: 08/31/2022

Replaced basket and calibrated.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, NY 14612

James

Job Details: 08/31/2022

Replaced parts and tested. Unit functions properly.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKB0

Near Elbridge, NY 13060

Chuck G

Job Details: 08/31/2022

Replaced sensor and sump& motor. Unit tested good.

We serviced a

JENN AIR RANGE

Model JDS1750FS0

Near Elbridge, NY 13060

Chuck G

Job Details: 08/31/2022

Customer stated that console is not responding to commands. Verified the problem. Harness connections tested good. Ordering SS console W11039015 and control W11295990. ; ordrng 1 W11039015 (SS console) and 1 W11295990 (Control)