Service History 102 - Appliance Tec

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Auburn, NY 13021

Doug Balcom

Job Details: 09/09/2022

Replaced cycling thermostat. Unit heats now. Unit is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ03

Near Rochester, NY 14616

James

Job Details: 09/09/2022

Unit doesn't turn off water when icemaker is on. Tested icemaker and it overflowed so much that ice bin cant be removed. Ordering icemaker and dual valve. ; rqstng P&A on 1 WPW10300024 (Icemaker) and 1 W11043013 (Valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKB0

Near Rochester, NY 14625

Ray Benedetto

Job Details: 09/09/2022

Replaced UI interface. Cleared errors and ran test cycle. All operations normal.

We serviced a

WHIRLPOOL FREEZER

Model WRF757SDHZ02

Near Webster, NY 14580

James

Job Details: 09/09/2022

Replaced icemaker and cycled in Diagnostics. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Hamlin, NY 14464

Dave L

Job Details: 09/09/2022

Picked upWash basket

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Hamlin, NY 14464

Dave L

Job Details: 09/09/2022

Replaced gear case due to failed bearing. Calibrated washer. Tested ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Irondequoit, NY 14609

Andres V

Job Details: 09/09/2022

"Replaced inner door seal. Tested unit and watched for leaks,did not see any. Unit is working properly."

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS0

Near Fairport, NY 14450

Josh Henchen

Job Details: 09/09/2022

Replaced ignitor and Spark module. Bake and broil both ignited. Range checks good.; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Rochester, NY 14618

Ray Benedetto

Job Details: 09/09/2022

"Replaced jazz board and programmed to correct code 12. Verified fan and compressor was running, unit is operating correctly.; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Rochester, NY 14610

James

Job Details: 09/09/2022

Damper intermittent not opening or closing causing inconsistent temperature. Need damper. ; ordrng 1 WPW10594330 (Damper) and 1 Sh15

We serviced a

WHIRLPOOL DRYER

Model MEDX655DW

Near Liverpool, NY 13090

Chuck G

Job Details: 09/09/2022

Customer stated that unit has long dry times. Unit tested poor for all dryers on the air flow test. I explained to the customer that the long dry times is because of airflow and he should call a vent cleaning service. Unit tested good

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Walworth, NY 14568

Josh Henchen

Job Details: 09/09/2022

"Replaced faulty actuator and control. Ran normal and heavy duty cycles, both checked good. Washer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Rochester, NY 14609

James

Job Details: 09/09/2022

No popFreezer not sealing. Molded freezer gasket and inspected seal.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Pittsford, NY 14534

Josh Henchen

Job Details: 09/09/2022

"Replaced faulty Control, dishwasher powers up and starts its cycle. Dishwasher checks good."

We serviced a

MAYTAG DRYER

Model MGDB880BW0

Near Pittsford, NY 14534

Josh Henchen

Job Details: 09/09/2022

"Customer stated unit was making a loud high pitched noise. Checked and found no codes, Dryer has intermittent noise would need idler pulley WPW10547292 and 4 wheel assembly WPW10314173 for repair. Customer is going to think about repair."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Rochester, NY 14621

Andres V

Job Details: 09/09/2022

"Replaced bake igniter. Tested unit, bake cycle turned on and is working correctly.; O-emld tckt , states that autho needed"

We serviced a

KENMORE REFRIGERATOR

Model 106.51783

Near Rochester, NY 14624

Dave L

Job Details: 09/09/2022

Repaired harness at freezer door hinge due to no ice. Can not warranty harness repair.

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS3

Near Rochester, NY 14626

Dave L

Job Details: 09/09/2022

Wash motor is only working intermittently. Drain pump is loud. Ordering sump and drain Pump; rqstng P&A on 1 W10902372 (Sump) and 1 WPW10531320 (Drain pum)

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/09/2022

Inspected new tub and found crack in the front. Need to reorder tub.; ordrng 1 W10901175 (Tub and Drum Assembly)

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9959SKZ0

Near Rochester, NY 14626

Dave L

Job Details: 09/09/2022

Removed chopper from drain pump that was preventing drain. Tested ok.

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/09/2022

"Found that cold water solenoid is not fully closing, allowing water to leak past when valve is off. Replaced fill valve, unit checks good.; used 1 W11165546 (VALVE) from stock"

We serviced a

WHIRLPOOL WASHER

Model CET9000GQ2

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/09/2022

Replaced switch panel for not selecting water temperature. Unit checks good.

We serviced a

WHIRLPOOL OVEN

Model KFGC506JSS01

Near Pittsford, NY 14534

Jeremy

Job Details: 09/09/2022

Replaced DSI board for oven not heating. Unit checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESS1

Near Penfield, NY 14526

Jeremy

Job Details: 09/09/2022

"Replaced wash motor, for not running. Unit checks good."

We serviced a

KITCHENAID RANGE

Model KGRC707LBS0

Near Rochester, NY 14618

Jeremy

Job Details: 09/09/2022

"Found broken connector on control board causing intermittent operation. Unit needs control board. Customer not happy that console was replaced and still needs control board. ; rqstng P&A on 1 WP9782455 (Control Board), states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Fairport, NY 14450

Ray Benedetto

Job Details: 09/09/2022

"Replaced evap fan motor. Operating normal. Replaced customer's water filter, which eliminated banging sound when drawing water."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Salina, NY 13090

Chuck G

Job Details: 09/09/2022

Customer stated that unit was shaking violently. I confirmed the issue. No codes. I found that the hub was loose/stripped. Replaced hub. Calibrated unit. Ran a spin and unit tested good ; used 1 W10528947 (Hub) from stock

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Syracuse, NY 13211

Chuck G

Job Details: 09/09/2022

"Customer stated that unit is making a squealing noise. No codes. I ran a diagnostic test cycle to confirm the noise. I inspected the unit and discovered that the gearcase is leaking oil. I quoted customer for replacing the gearcase , belt and cam but the customer declined the repair and is going to purchase a new unit."

We serviced a

WHIRLPOOL COIN-OP WASHER

Model CAE2745FQ1

Near East Syracuse, NY 13057

Chuck G

Job Details: 09/09/2022

Replaced lid lock. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM00

Near Bridgeport, NY 13030

Chuck G

Job Details: 09/08/2022

"Customer states that unit has no lights , water dispensing , ice being made or dispensing. After inspecting unit i discovered that there was moisture on the UI in the pantry door, i removed the connectors from the UI and the lights, ice maker auger started working again. The water dispensing tested bad but upon the customers request he is going to monitor the issue and call if he wants to proceed with the repair of replacing the harness W11170612"

We serviced a

WHIRLPOOL OVEN

Model WEE745H0FS2

Near Minoa, NY 13116

Chuck G

Job Details: 09/08/2022

"Customer stated that the unit is taking hours to get the oven up to 350. Tested unit and it would not get up past 220 degrees, i then replaced temp sensor. Tested unit again and the unit would only get to 295 degrees on a 350 setting. Ordering control W10884488; rqstng P&A on 1 W10884488 (Control)"

We serviced a

KITCHENAID DISHWASHER

Model KUDE20IXSSA

Near Rochester, NY 14624

Josh Henchen

Job Details: 09/08/2022

"Replaced faulty MCU, Ran diagnostic cycle, all functions properly. Noticed UI not fully responsive but working customer wants to leave as is. Dishwasher checks good."

We serviced a

WHIRLPOOL OVEN

Model KEBS208SSS04

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/08/2022

Replaced broiler element for not heating. Unit operates as expected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Farmington, NY 14425

Dave F

Job Details: 09/08/2022

Evap was frosted over . Tested heater in diagnostics heater turned on . Unit needs jazz board . Replaced board and defrosted unit . Tested good ; used 1 WPW10503278 (ADC -JAZZ) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Penfield, NY 14526

Ray Benedetto

Job Details: 09/08/2022

"Replaced thermistor. Wire harness was not correct part for Serial number. Contacted Parts Department, sent to Engineering and awaiting reply.; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Hilton, NY 14468

Dave L

Job Details: 09/08/2022

Unit was not defrosting. No continuity read at control for the defrost heater. Found connector to heater disconnected inside the moles connector in the evaporator compartment. Repaired connection. Tested ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM6

Near Auburn, NY 13021

Doug Balcom

Job Details: 09/08/2022

"Customer states dishwasher will not wash. Found bad sump assembly. Found drain pump making a grinding noise. Ordering sump assembly,drain pump, and sensor. ; rqstng P&A on 1 W11025157 (Sump assembly) and 1 W11219380 (Drain pump) and 1 W11084121 (Sensor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Ontario, NY 14519

Andres V

Job Details: 09/08/2022

Replaced ice maker and led light. I filled ice maker manually through diagnostic. Checked fan as well. Informed customer that it may take up to 24hrs to produce ice.; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Williamson, NY 14589

Andres V

Job Details: 09/08/2022

"Customer stated unit is still leaking. I diagnosed unit found that it still leaking from the left bottom corner. Unit is leaking when lower spray arm and top spray arm is spraying, ordering lower spray arm.; ordrng 1 W10837249 (Spray arm) and 1 WPW10327455 (Spray arm) and 1 WP3400918 (Retainer)"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Rochester, NY 14619

Josh Henchen

Job Details: 09/08/2022

"Customer stated unit just stopped working. Checked and found F1E1, F0E1. Failed to run diagnostic cycle. When turned on just made a loud humming noise and would not start. Washer needs a new Motor W11026785 and Capacitor W11395618.; ordrng 1 W11026785 (Motor) and 1 W11395618 (Capacitor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14610

Josh Henchen

Job Details: 09/08/2022

"Customer stated flashes 8 pause 4 pause will not start. Checked and found F8E4, water was in fill tray for float switch. Ran diagnostic, water dripping from fill line. Tightened fill line. Advised to not block arms with dishes. Dishwasher checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Williamson, NY 14589

Andres V

Job Details: 09/08/2022

"Customer states unit was not producing ice. I put unit into a diagnostic mode and checked for ice maker error codes, found code E5 for bad ice maker thermistor. Unit is getting to temp but thermistor won't let ice maker cycle.; ordrng 1 W11579560 (Ice maker)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/08/2022

See notes from job 112635 for work done and parts used.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS04

Near Rochester, NY 14612

Dave L

Job Details: 09/08/2022

Replaced ice maker that was not filling during harvest. Tested ok; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER

We serviced a

JENN AIR RANGE

Model JDS1750FS0

Near Marion, NY 14505

Andres V

Job Details: 09/08/2022

"Replaced control panel. Put unit back together and tested touchpad. Interface responded to commands correctly and is now working properly.; O-emld tckt , states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW01

Near Pittsford, NY 14534

Dave F

Job Details: 09/08/2022

Customer needed to reschedule.; schdld next appmnt for 9/13 TUE PM

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Rochester, NY 14616

Dave L

Job Details: 09/08/2022

Replaced control latch and motor due to motor overtemp error. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W11354542 STATOR

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Walworth, NY 14568

Andres V

Job Details: 09/08/2022

Customer was not available today. Rescheduled for Monday.; schdld next appmnt for 9/12 MON !

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Fairport, NY 14450

Josh Henchen

Job Details: 09/08/2022

Customer stated unit not starting. Checked and found unit operating as expected. Explained how to properly start unit. Dryer checks good

We serviced a

MAYTAG WASHER

Model MDB8959SFZ4

Near Rochester, NY 14626

Dave L

Job Details: 09/08/2022

Replaced lower spray arm due to debris build up causing a leak from door. Tested ok. ; ordrng 1 W10803178

We serviced a

KITCHENAID MICROWAVE

Model KEMS308SSS00

Near Fairport, NY 14450

Dave F

Job Details: 09/08/2022

Unit had F1E5 CHECK MICROWAVE INVERTER error code . Put cup with water in unit and it was heating . Checked wave guides nothing in there . Put big measuring cup of water to test extended ran time . Unit tested good . Customer will monitor. If problem persists Unit may need inverter and magnetron.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Rochester, NY 14606

Dave L

Job Details: 09/08/2022

Wash plate is stripped preventing agitation. Customer declined to have us repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Rochester, NY 14623

Ray Benedetto

Job Details: 09/08/2022

"Replaced ice maker. Tested, cycled and filled. Operating normal."

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW

Near Macedon, NY 14502

Andres V

Job Details: 09/08/2022

"Took dryer apart went to go take off blower but it was just spinning and would not come off. Tried to use channel looks to take it off but plastic was breaking. Need a blower housing so I can replace blower and motor.; ordrng 1 WPW10211911 (Blower housing) and 4 WP693995 (Screw)s, dspstn on spec-tagged invntry: 1 WP697772 BLOWER"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/08/2022

"Replaced gearcase, motor, hub, cam, belt and control for slow spin and excessive noise. Unit checks good.; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W10721967 CAM , used 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Penfield, NY 14526

Dave F

Job Details: 09/08/2022

Filter housing dripping with water . Opened and closed and reseated filter and tested water no leaks . If problem persists WPW10394053 filter housing . Right hand Door was squeaking due to not having grease on the bottom hinge . Added grease and tested unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14625

Dave F

Job Details: 09/08/2022

Piece inside the filter housing was not sitting correctly and not allowing the filter to pull out right . Fixed part and tested . Tested good . If problem persists order WPW10394053

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Penfield, NY 14526

Andres V

Job Details: 09/08/2022

"Customer stated unit got stuck on the sense cycle and would not advance. I diagnosed unit checked for error codes but did not find any, Ran a diagnostic cycle successfully. I checked underneath unit for anything unusual but did not see anything. I then started a normal cycle and watched it, unit sense correctly and advances to the wash part of cycle. I could not duplicate issue."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDW01

Near Rochester, NY 14611

Dave F

Job Details: 09/08/2022

Compressor is trying to start but is seized and humming . Unit needs new compressor ordering parts .; ordrng 1 W11370574 (Compressor) and 2 W11504415 (8.5/8 coupler)s and 2 W11504431 (7/5 coupler)s and 1 W11506619 (8 in coupler) and 2 W11109499 (Drier)s and 1 W11504445 (5/4 coupler) and 2 W11504449 (4/2 coupler)s and 1 W11506635 (Access valve)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Fairport, NY 14450

Josh Henchen

Job Details: 09/08/2022

"Customer stated unit not starting. Checked and found hold start operating, explained how to start product properly. Washer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWQ08

Near Rochester, NY 14623

Ray Benedetto

Job Details: 09/08/2022

"Left hand side of door handle disconnected from freezer door. Disassembled handle and tightened anchor screws. Assembled handle, operation normal."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW

Near Ogden, NY 14559

Dave L

Job Details: 09/08/2022

"Pre ordered parts ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 W11454741 (Gearcase) and 1 W10780045 (Suspension.)"

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near Brockport, NY 14420

Dave L

Job Details: 09/08/2022

Replaced rollers and idler due to noise. ; used 1 4392067 from stock

We serviced a

MAYTAG REFRIGERATOR

Model MSF21D4MDM01

Near Newark, NY 14513

Jeremy

Job Details: 09/08/2022

Lights in freezer and fresh food were blinking and not staying on steady. Found that issue was being caused by door switch not fully activating. Freed switch to open and close properly and light stays on steady now.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near East Rochester, NY 14445

Josh Henchen

Job Details: 09/08/2022

Replaced faulty motor. Dryer started and heated. Dryer checks good.; dspstn on spec-tagged invntry: 1 279827 MOTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM05

Near Newark, NY 14513

Jeremy

Job Details: 09/08/2022

"Customer stated that unit is leaking from icemaker. Checked and found that water valve is stuck open and water continues to run causing significant leak. Water is shut off to refrigerator at this time. Quoted for valve replacement, customer is going to consider repair and call to authorize.; rqstng P&A on 1 WPW10179146 (Water Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Farmington, NY 14425

Jeremy

Job Details: 09/08/2022

"Icemaker has E2 error code and leaking water. Found fascia heater is not heating and light module is out in fresh food. Also found fill valve has slow drip and icemaker is cracked. Replaced module, ordering icemaker, fill valves and fascia.; rqstng P&A on 1 W11294907 (Icemaker) and 1 W11430645 (Dual Valve) and 1 W10865826 (Valve) and 1 WPW10553630 (Fascia), used 1 W10695459 (MODULE) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Pittsford, NY 14534

Josh Henchen

Job Details: 09/08/2022

"Customer stated the issue is the same problem loud not operating correctly. Checked and found F5E2,F2E1, cleared codes ran diagnostic, checks good. Ran normal,Pro wash,delicates cycle functions as expected. Had customer start a load of laundry. Washer checked good."

We serviced a

MAYTAG DRYER

Model MDG4000BWW

Near Avon, NY 14414

Jeremy

Job Details: 09/08/2022

"Customer stated unit does not heat. Checked and found ignitor does not glow, voltage is being supplied. Ordering ignitor; ordrng 1 279311 (IGNITOR)"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Phelps, NY 14532

Doug Balcom

Job Details: 09/08/2022

Customer states unit will not fill enough. Ran diagnostic test no codes. Ran a cycle and washer barely fills with water. Ordering a control.; ordrng 1 W11611306 (Control)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Avon, NY 14414

Jeremy

Job Details: 09/08/2022

"Customer stated that unit would not run on drain and spin cycle. Unit has F8E5 error for hot and cold water lines reversed. Checked and found hoses were hooked up reversed. Hooked up hoses correctly, unit operates as expected."

We serviced a

KITCHENAID REFRIGERATOR

Model KFXL25RYMS0

Near Rochester, NY 14624

Ray Benedetto

Job Details: 09/08/2022

Ice maker not working. Jumped ice maker and did not cycle. Needs ice maker to repair.; ordrng 1 WPW10300024 (Ice Maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF707ESS01

Near Webster, NY 14580

James

Job Details: 09/08/2022

Replaced harneess and main control. Tested diagnostics and verified fan and sensors. Defrosted evap. Warranty harness and labor from previous visits. One year warranty on control. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Irondequoit, NY 14622

James

Job Details: 09/08/2022

"Replaced agitator, gearcase, drum and capacitor. Calibrated and tested spin cycle."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Rochester, NY 14617

James

Job Details: 09/08/2022

Replaced sump assembly and tested. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT311FFFZ02

Near Rochester, NY 14617

James

Job Details: 09/08/2022

Ff door not touching cabinet on bottom. Freezer door has too much friction to self close. Adjusted doors and molded gasket with heat gun. Ff door is warped causing top of door to contact liner before bottom. Freezer bushing is coming out of spray foam. Ordering doors. ; ordrng 1 LW10856271 (Door) and 1 WPW10612925 (Badge) and 1 LW10856269 (Door ff)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Rochester, NY 14621

James

Job Details: 09/08/2022

Ice tray came off of icemaker motor. Reinstalled icemaker and cycled in Diagnostics. Unit cycling properly. Customer is to monitor.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rochester, NY 14624

Ray Benedetto

Job Details: 09/08/2022

Unit has no display. Outlet supplying 120 VAC to ACU. Control board supplying 5DC to console. Observed corrosion on board.; rqstng P&A on 1 W11135391 (Console)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/08/2022

Heater working. Warm air infusion inside ice box. Tech Line recommended sealing with permagum SR 7734539258.; ordrng 1 212643 (Permagum)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH0

Near Rochester, NY 14626

James

Job Details: 09/08/2022

Unit not draining. Found check valve stuck closed. Freed check valve and tested twice. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/08/2022

Unit making loud electrical noise from rear right. Inverter making abnormally loud noise. Repositioned wires away from board to dampen vibration. Ordering inverter to repair.; ordrng 1 W11567494 (Inverter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Rush, NY 14543

Dave F

Job Details: 09/08/2022

Ice maker is cycling but not getting water . Found water was shut off to unit . Turned water on and still not water . Customer needs to get a plumber to fix water issue .

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HZ0

Near Rochester, NY 14616

James

Job Details: 09/08/2022

Unit not heating. Door wont close properly. Trim broken. Frame bent. Called techline. Sr7734537511 unit non repairable.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ

Near Geneva, NY 14456

Doug Balcom

Job Details: 09/08/2022

Replaced tub. Ran unit no leaks.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDT

Near Union Springs, NY 13160

Doug Balcom

Job Details: 09/08/2022

"Replaced compressor and filter drier. There is a restriction in the cap tube. Tried flushing the system with ,125 psi of nitrogen. It was unsuccessful. Whirlpool techline deemed unit unrepairable. Issued SR# 7734539195."

We serviced a

KITCHENAID OVEN

Model KODE507ESS05

Near Manlius, NY 13104

Chuck G

Job Details: 09/08/2022

"Customer stated that a screw fell out and is concerned about a crack that appeared on the interior glass after running a cleaning cycle on the upper oven. I found that the back left rear screw holding the upper element had fallen out, reinstalled screw. I found a 4 inch crack that is webbing into the corner of the glass that gets worse every time the customer using it caused by running a oven cleaning cycle. Ordering inner glass W11458359; ordrng 1 W11458359 (Inner glass)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Syracuse, NY 13215

Chuck G

Job Details: 09/08/2022

The squeaky noise that the customer is gearing is coming from the belt and pulley. Replaced cam and belt. Calibrated unit. Ran a diagnostic test cycle to confirm that the squeaky noise is not longer present. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Marcellus, NY 13108

Chuck G

Job Details: 09/08/2022

Customer stated that unit is not working. No codes. After inspecting unit i discovered that the door switch is broken. Ordering door switch WPW10569603. ; ordrng 1 WPW10569603 (Door switch)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Auburn, NY 13021

Chuck G

Job Details: 09/08/2022

Replaced control and actuator. Calibrated unit. Ran a successful diagnostic test cycle. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model MVWB835DC3

Near Auburn, NY 13021

Chuck G

Job Details: 09/08/2022

As soon as the customer found out that the unit wasnt covered my a rent a center warranty he did not want to proceed with the service call.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Camillus, NY 13031

Chuck G

Job Details: 09/08/2022

"Control Panel did not come with the UI, ordering UI W11460962 and door jumper W11627526. ; ordrng 1 W11460962 (UI) and 1 W11627526 (Jumper)"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Henrietta, NY 14467

Josh Henchen

Job Details: 09/07/2022

Replaced heating element per SP: S17304. Ran diagnostic cycle. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL DRYER

Model MED8630HC2

Near Rochester, NY 14618

Josh Henchen

Job Details: 09/07/2022

"Customer stated water leaking from top right corner of dryer. Checked and found no codes, Ran diagnostic and normal steam cycles, functions correctly. Could not find evidence of leak. Dryer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Rochester, NY 14618

Andres V

Job Details: 09/07/2022

Customer stated that fresh food section was not cooling correctly. I diagnosed unit found it was having a defrost issue causing air to not circulate properly. I tested defrost sensor which passed the test. I then tried to force defrost unit but board was not sending voltage to heating element. Ordering new board.; ordrng 1 WPW10503278 (Acu)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Rochester, NY 14616

Andres V

Job Details: 09/07/2022

Customer stated unit was not heating. I diagnosed unit found error code F5E1 for door not closed within 4 seconds. I ran a diagnostic cycle watched cycle and saw that heater is working. I advised customer to run hot water before starting dishwasher. If customer calls back order .W11306302

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Rochester, NY 14612

Dave L

Job Details: 09/07/2022

"Replaced Gearcase and motor due to noise during agitate. Tested ok; dspstn on spec-tagged invntry: 1 W11449841 GEARCASE , used 1 W10734521 (Slider) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near East Rochester, NY 14445

Josh Henchen

Job Details: 09/07/2022

Customer stated dryer would turn on but not start. Checked and found motor just humming not spinning tub. Unit needs new Motor 279827; ordrng 1 279827 (MOTOR)

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Rochester, NY 14611

Andres V

Job Details: 09/07/2022

"Used automated call to let customer know I was on my way. I arrived to house and knocked on door but no one answered. I tried to call them but phone was discconected. I waited 15 min no one showed up, left door tag."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Macedon, NY 14502

Dave F

Job Details: 09/07/2022

Unit was not plugged in when I arrived .Replaced diffuser that has freezer and freshfood thermistor built on to it . Unit has full frost pattern and discharge line is hot . Customer will Monitor leave unit plugged in if there is further service . If problem persists call techline

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Farmington, NY 14425

Dave F

Job Details: 09/07/2022

Customer no longer needs service .