Service History 96 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near West Henrietta, NY 14586

Ray Benedetto

Job Details: 09/29/2022

Replaced ice maker/wire harness assembly. Auger motor seized. Needs auger motor and cover. Ordering.; ordrng 1 WPW10309868 (Auger Motor) and 1 WPW10309869 (Cover)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Baldwinsville, NY 13027

Chuck G

Job Details: 09/29/2022

"Customer states that unit is making a noise after the sensing & filling part of cycle. No codes, customer had a video of clicking noise. I inspected unit and uninstalled the pulley and cam and reinstalled. I ran a quick wash cycle to confirm that noise was no longer present. Calibrated unit . Unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Newark, NY 14513

Doug Balcom

Job Details: 09/29/2022

Customer states washer will not work. Ran diagnostic test found F7E1 error code. Tried a new actuator unit still gives same code. As soon as a cycle is started it goes into spin and will not stop. Customer states this happened after a power outage. Ordering a control.; ordrng 1 W11513246 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Palmyra, NY 14522

Doug Balcom

Job Details: 09/29/2022

Customer states unit will not spin. Ran diagnostic test got F7E1 error code. Customer declined repair and will buy a new unit.

We serviced a

KITCHENAID RANGE

Model KSEG700EBSS0

Near Phelps, NY 14532

Doug Balcom

Job Details: 09/29/2022

Customer states fan in oven is noisey. Found convection fan bad. Ordering fan assembly and baffle.; ordrng 1 W11414552 (Convection fan assembly) and 1 W10346153 (Convection baffle)

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Geneva, NY 14456

Doug Balcom

Job Details: 09/29/2022

Customer states frt legs a stripped and the cabinet is bent. Whirlpool issued SR#7734514785 for this repair. Ordering cabinet and leveling legs. ; ordrng 1 W11417441 (Cabinet) and 4 W11444912 (Leveling leg)s

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Stanley, NY 14561

Doug Balcom

Job Details: 09/29/2022

Customer states unit leaked in spin. Found unit leaking between tub cover and tub. Ordering tub cover. ; ordrng 1 W11094304 (Tub cover)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Auburn, NY 13021

Doug Balcom

Job Details: 09/29/2022

Replaced freezer door rails. Unit is operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Syracuse, NY 13219

Doug Balcom

Job Details: 09/29/2022

"Customer states unit still leaking. Had customer start unit before I arrived when I arrived the unit was leaking from under the door. Found lower spray arm with a couple ports clogged. Cleared clog but problem still exists. Ordering lower spray arm, inner door panel, lower door seal, and vapor barrier. ; ordrng 1 W10629546 (Lower spray arm) and 1 W10713614 (Inner door panel) and 1 W10667473 (Door bottom seal) and 1 W10844364 (Vapor barrier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Syracuse, NY 13212

Chuck G

Job Details: 09/28/2022

Customer stated that unit is not making ice. After inspecting unit i found that the evaporator has frost and ice buildup causing poor airflow in both compartments. Ordering fan harness W11545823 and thermistor WPW10383615; ordrng 1 W11545823 (Fan harness) and 1 WPW10383615 (Thermistor)

We serviced a

FORD VAN

Model TRANSIT CONNECT

Near Auburn, NY 13021

Doug Balcom

Job Details: 09/28/2022

Oil change

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Conesus, NY 14435

Josh Henchen

Job Details: 09/28/2022

"Customer stated unit filled and sensed laundry but felt like it never washed clothing. Washer only has a cold water hook up. Checked and found no Error codes, Ran diagnostic cycle, functions as expected. Ran full Normal cycle with laundry, washer checks good."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14609

James

Job Details: 09/28/2022

"Motor fault. Actuator broken. Replaced actuator and calibrated. One year warranty on repair. ; used 1 Wpw10006355 (Actuator), and 1 Sh15 from stock"

We serviced a

MAYTAG WASHER

Model MHW4100DW0

Near Brighton, NY 14610

Ray Benedetto

Job Details: 09/28/2022

Replaced control board. Tested with self-diagnostic. Unit still had long drain code. Not repairable.; dspstn on spec-tagged invntry: 1 W11029154 CNTRL- ELEC

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Dansville, NY 14437

Jeremy

Job Details: 09/28/2022

"Customer stated no ice is being made. Found icemaker has E2 error code. Found that I maker motor does not make a full rotation in diagnostic. Replaced icemaker, unit checks good.; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL6

Near Webster, NY 14580

Ray Benedetto

Job Details: 09/28/2022

"Unit not filling with water and continuously draining. Inlet water low and float switch errors in memory. Ran machine through auto-diagnostic, operations normal. Verified float switch was engaging and disengaging properly."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Dansville, NY 14437

Jeremy

Job Details: 09/28/2022

Replaced motor and capacitor for motor not turning. Ran calibration. Unit checks good.; dspstn on spec-tagged invntry: 1 W10890624 MOTOR

We serviced a

MAYTAG WASHER

Model MVWB835DC3

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/28/2022

"Customer stated unit will not run a cycle. Found F0E3 and F5E1 error codes. All functions check good im diagnostics. Unit will not start a cycle. Found oil has been leaking from gearcase. Ordering control, gearcase, washplate and slider.; rqstng P&A on 1 W11393685 (Gearcase), ordrng 1 W10734521 (Slider) and 1 W10902814 (Washplate), rqstng P&A on 1 W11400681 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Rochester, NY 14624

Dave L

Job Details: 09/28/2022

Replaced unresponsive jazz board. Tested ok. ; used 1 Wpw10503278 (Jazz board) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Macedon, NY 14502

Josh Henchen

Job Details: 09/28/2022

Customer stated unit was leaking water. Checked and found no evidence of a leak. Dishwasher checks good.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Penfield, NY 14526

Josh Henchen

Job Details: 09/28/2022

Customer stated she had a small drip from front left side. Checked and found small drip running down seal and door to floor. Ordering new tub gasket; ordrng 1 W11414078 (Tub Seal)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2269VEW1

Near Rochester, NY 14624

Dave L

Job Details: 09/28/2022

H.v control has failed . Ordering HV board ; ordrng 1 WPW10310240 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFWO

Near Rochester, NY 14619

Dave L

Job Details: 09/28/2022

Replaced drain pump due to debris damaging impeller. Tested ok in diagnostics. ; used 1 WPW10605427 (Pump) from stock

We serviced a

WHIRLPOOL WASHER

Model MHW5500FW1

Near Irondequoit, NY 14617

Dave L

Job Details: 09/28/2022

"Unit will not sense water level. Verified pump and air trap were clear. Ordering sensor and harness ; ordrng 1 W11034761 (Harness) and 1 WPW10448876 (Pressure sensor), dspstn on spec-tagged invntry: 1 WPW10605427 PUMP"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSCS25FSMS01

Near Webster, NY 14580

Ray Benedetto

Job Details: 09/28/2022

"Unit was leaking from front right side. Could not duplicate symptom. Cleaned out lint from condenser. Checked filter housing, reservoir and input tubing, drain tube and tray in freezer and could not find source of leak."

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ2

Near Irondequoit, NY 14617

Dave L

Job Details: 09/28/2022

Found gas regulator bent at oven orifice causing poor flame. Ordering regulator .; ordrng 1 W11449506 (Regulator)

We serviced a

MAYTAG WASHER

Model MHW6000XW2

Near Rochester, NY 14618

Josh Henchen

Job Details: 09/28/2022

"Replaced MCU due to intermittent response. Tested washer, same result unit isnt filling and lid lock gets stuck. Ordering door latch assembly for failure to unlock WP8183270 and fill valve WPW10289387.; ordrng 1 WP8183270 (Latch assembly) and 1 WPW10289387 (Fill valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Penfield, NY 14526

James

Job Details: 09/28/2022

"Replaced cover, harness, tray, and ui. Secured evap and changed settings to timed defrost. Tested new thermistor in Diagnostics. Ff door gaskets torn. ; ordrng 2 W10407212 (Gasket)s, rqstng P&A on 2 WP482338 (Adhesive)s, dspstn on spec-tagged invntry: 1 W11033168 HARNESS"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Camillus, NY 13031

Chuck G

Job Details: 09/28/2022

"Called and texted customer 25 minutes prior to arrival. Upon arrival no one was home , i waited 15 minutes then tagged the door. ; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW

Near Rochester, NY 14618

Josh Henchen

Job Details: 09/28/2022

Customer stated washer locked not doing anything. Checked and found washer Not responding properly due to drain pump turning on and lid lock stuck. Washer needs new Timer/CCu W10840661.; ordrng 1 W10840661 (Timer/CCU)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/28/2022

"Customer stated fresh food section was not cooling but freezer was. Found that unit has not been defrosting, verified defrost circuit through forced defrost. Replaced control board for no defrost. Unit checks good.; used 1 WPW10503278 (ADC - JAZZ) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near West Henrietta, NY 14586

Ray Benedetto

Job Details: 09/28/2022

"Unit making loud squealing sound during spin. Removed coin from in between wash plate. Replaced belt and cam, noise eliminated. Tested in self-diagnostics, operating normal. Calibrated unit.; used 1 W10721967 (Cam), and 1 W11239857 (Belt) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near West Henrietta, NY 14586

Ray Benedetto

Job Details: 09/28/2022

"Washing machine is not running a cycle. Unit will behave as if it's starting and complete the cycle within 5 minutes. Will not spin or agitate. Motor ohms (~9.7) on all windings within range. Called Techline SR7734691737, advised to order Control board and lower Harness. After switching control, interface will say it's connecting to wifi, unplug unit after ~5 minutes and keep doing so until the menus are accessable.; ordrng 1 W11419171 (Control Board) and 1 W11568984 (Lower Harness)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Port Gibson, NY 14537

Jeremy

Job Details: 09/28/2022

"Customer stated clothes are not getting dry and circuit breaker popped. Dryer is vented properly with good airflow. Verified unit is cycling heat at proper temperatures. Inspected all wiring and components for damage, none found and all connections sexure. Ran unit with load, circuit did not break. Dryer is operating as expected. Advised customer to use longer drying times and to have electrician inspect household wiring."

We serviced a

MAYTAG DRYER

Model MGD5630HW3

Near West Henrietta, NY 14586

Ray Benedetto

Job Details: 09/28/2022

Replaced top cover. Switched door side from left side opening to right side. Plastic on door bumpers broke during course of repair. Ordering door bumpers.; ordrng 2 W11310051 (Door Bumper)s

We serviced a

AMANA DRYER

Model NED4655EW1

Near Penfield, NY 14526

James

Job Details: 09/28/2022

"Unit will not power on. Tested pts, fuses and door switch. Power to timer. No power to motor. ; ordrng 1 279827 (Motor) and 1 W10857612 (Timer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Syracuse, NY 13212

Chuck G

Job Details: 09/28/2022

Steamed out all frost and ice on the evaporator. Dried the inside of freezer compartment with a towel. Replaced thermistor. Ask customer to monitor and to call if issue continues. Unit tested good

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near West Henrietta, NY 14586

Ray Benedetto

Job Details: 09/28/2022

Unit not powering on. Receiving ~120 VAC to unit. Control Board lights are on and sending ~12 DC to console. Needs console to repair.; ordrng 1 W11316623 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Webster, NY 14580

James

Job Details: 09/28/2022

4.8k at 50 deg. 2.3v. called techline liner is warped and disturbing drainage of defrost tray. Sr7734690995 unit non repairable. Repeat from February.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near East Syracuse, NY 13057

Chuck G

Job Details: 09/28/2022

Replaced sump and sensor. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near East Syracuse, NY 13057

Chuck G

Job Details: 09/28/2022

Customer stated that unit was stopping halfway thru a cycle and not completing cycle. Error code F8E1-long fill and F7E6-motor fault. I ran a diagnostic test cycle in which the unit operated as intended. Water valve tested good. I inspected pressure hose and cleared out debris. I ran a quick wash cycle with 5 towels in which i was able to duplicate the issue indicating a problem with the control. Replaced control W11116590. Calibrated unit. Unit tested good

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Rochester, NY 14626

Dave L

Job Details: 09/28/2022

Replaced control. Ran quick cycle toVerify it shut off after spin cycle. Tested ok. ; dspstn on spec-tagged invntry: 1 W11322901 CONTROL

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Hilton, NY 14468

Dave L

Job Details: 09/28/2022

Flooring was installed over front feet preventing me from uninstalling the dishwasher. The customer will have to have the unit removed before the heater can be replaced ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

IKEA RANGE

Model IBS350PXS00

Near Fayetteville, NY 13066

Chuck G

Job Details: 09/28/2022

Replaced thermal fuse and thermostat. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Auburn, NY 13021

Doug Balcom

Job Details: 09/28/2022

Replaced sump and sensor. Ran diagnostic test cycle. Unit is operating as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Farmington, NY 14425

Jeremy

Job Details: 09/28/2022

"Customer stated unit will not turn on and had water left in tub. Found wires to drain pump broken and drain pump harness cover broken. Temp fixed so customer can use, ordering pump and harness.; ordrng 1 W11399437 (Drain Pump) and 1 W11335100 (Harness)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Pittsford, NY 14534

Josh Henchen

Job Details: 09/28/2022

Customer stated bulb wouldn't turn off to microwave . Checked and found bad control. Ordering control W11175576.; ordrng 1 W11175576 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Victor, NY 14564

Jeremy

Job Details: 09/28/2022

"Found that fill tube was frozen. Verified heater operation in diagnostics, turned heater on and was able to get icemaker to fill. Ordering control board for not turning fill tube heater on during normal operation.; ordrng 1 W11224256 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Webster, NY 14580

James

Job Details: 09/28/2022

Unit leaking near dispenser. Moisture and black residue coming from tub vent. Need updated dispenser and control. ; rqstng P&A on 1 W11524105 (Dispenser) and 1 W11322905 (Acu)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Manlius, NY 13104

Chuck G

Job Details: 09/28/2022

Customer stated that she forgot to tell me on my first visit that the unit is leaking. No codes. After inspecting the unit i found that the fabric softener dispenser is leaking. Ordering dispenser W11569112; ordrng 1 W11569112 (Dispenser)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Hilton, NY 14468

Dave L

Job Details: 09/28/2022

"Replaced worn rollers.Door seal is torn ordering seal. ; rqstng P&A on 1 W10906683 (Seal), used 1 4392065 (Kit) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Rochester, NY 14612

James

Job Details: 09/28/2022

Unit ends cycle and restarts and will run non stop. Need control. Sc paid. ; ordrng 1 W11124710 (Control) and 1 Sh15

We serviced a

WHIRLPOOL DRYER

Model MDG5500AWW

Near Auburn, NY 13021

Doug Balcom

Job Details: 09/28/2022

Customer states dryer will not turn off. Found unit will turn off at the end of the cycle but the control will turn back on after a couple minutes. Unit needs a control which is no longer available. Customer will buy a new unit.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHV0

Near Marietta, NY 13110

Doug Balcom

Job Details: 09/28/2022

Customer states unit will not fill with water. Ran diagnostic test no codes. Ran test cycle unit is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBB01

Near Ithaca, NY 14850

Doug Balcom

Job Details: 09/28/2022

Customer states no cooling either compartment. Found control dead. Ordering control. ; ordrng 1 WPW10503278 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Ithaca, NY 14850

Doug Balcom

Job Details: 09/28/2022

Replaced control. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Fairport, NY 14450

Josh Henchen

Job Details: 09/26/2022

"Customer stated gasket was worn and ripping, along with a sizzling/dripping noise from bottom of fresh food section. Fresh foods right facing side gasket has a rip in top left, Ordering gasket W10917313.; ordrng 1 W10917313 (Door gasket)"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW

Near Rochester, NY 14616

Dave L

Job Details: 09/26/2022

Spoke to JJ pre ordered parts ; rqstng P&A on 1 W11413340 (Drawer) and 1 W11413407 (Dispenser) and 1 W11423774 (Cabinet top)

We serviced a

KITCHENAID FREEZER

Model KRMF706EBS01

Near Bloomfield, NY 14469

Jeremy

Job Details: 09/26/2022

"Light in freezer and all top lights in fresh food section not coming on. Found top back left LED module to be faulty causing other lights to not work. Replaced module, all lights come on.; used 1 W10695459 (MODULE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Webster, NY 14580

Josh Henchen

Job Details: 09/26/2022

"Customer stated unit seemed to get off balance and shutoff and couldnt get it to operate. Checked and found F0E5, Ran diagnostic cycle, functions properly. Washer checks good."

We serviced a

KITCHENAID RANGE

Model KDRS407VSS04

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/26/2022

"Customer stated that center broiler does not work. Ran broiler on full and both elements come on, ran on center and center came on with outer off. Customer stated they had power cycles unit prior to service appointment. Could not duplicate problem. Customer to monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model n/a

Near Rochester, NY 14616

Dave L

Job Details: 09/26/2022

Replaced plugged defrost drain tube ; used 1 W10619951 (TUBE-DRAIN) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14617

Dave L

Job Details: 09/26/2022

Found stripped drove hub caused by a worn transmission spline. Customer is going to replace.

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Webster, NY 14580

Josh Henchen

Job Details: 09/26/2022

"Customer stated dryer is taking up to 3 hours to dry clothing. Checked and found a very long vent run with a fan booster hooked to it at end of run to help push air. Air flow test came back as poor, recommended trying the vent connected to indoor lent trap to see if this helps identify the air flow issue with vent. Dryer checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE704DPA0

Near Penfield, NY 14526

Josh Henchen

Job Details: 09/26/2022

Replaced UI to dishwasher. Unit still not working checked and found Control not functioning. Ordering new Control W10866116; ordrng 1 W10866116 (Control)

We serviced a

KITCHENAID OVEN

Model KOSE500ESS04

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/26/2022

"Customer stated broiler would work. Power was off to unit upon arrival. Powered unit on and turned on broil, broiler came on as expected. Could not duplicate problem. Customer to monitor."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADB3

Near Shortsville, NY 14548

Jeremy

Job Details: 09/26/2022

"Unit has F9E1 error and found that diverter is leaking. Unit needs sump replaced. Quoted for sump, customer will call to authorize repair.; rqstng P&A on 1 WPW10671942 (Motor and Sump), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFZ09

Near Irondequoit, NY 14622

Dave L

Job Details: 09/26/2022

Reinstalled door gasket on fresh food door.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Shortsville, NY 14548

Jeremy

Job Details: 09/26/2022

"Replaced strike, unit checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Rochester, NY 14623

James

Job Details: 09/26/2022

Replaced compressor and tested. Pressure held ten minutes at 140psi on nitrogen. Freezer began cooling after a few minutes. Customer is to monitor. ; dspstn on spec-tagged invntry: 2 W11490399 DRIER- TUBE and 1 W11506635 VALVE 1/4

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Webster, NY 14580

James

Job Details: 09/26/2022

"Upon inspection found pinhole leak through tub where heater bracket attaches. Left part. Need tub and sump for leaks. ; ordrng 1 W11409866 (Tub) and 1 W11416362 (Sump), dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB05

Near Rochester, NY 14610

Josh Henchen

Job Details: 09/26/2022

Replaced module lower light due to not working. All lights in fresh foods/freezer working correctly. Refrigerator checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Webster, NY 14580

James

Job Details: 09/26/2022

Warranty scIcemaker dead. Cycled icemaker in diagnostics and icemaker motor timed out. Reset and retested and icemaker cycled and filled properly. Customer is to monitor. If problem persists order W10873791. Parts 75. Sh15. Labor 106.95.

We serviced a

KENMORE DRYER

Model 110.67042600

Near Webster, NY 14580

James

Job Details: 09/26/2022

Replaced heater and filter housing. Tested and verified operation. One year warranty on repair.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Webster, NY 14580

James

Job Details: 09/26/2022

Replaced lr ceiling led and it turned on after install. ; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED

We serviced a

WHIRLPOOL DRYER

Model WGD8500DW3

Near Rochester, NY 14626

Dave L

Job Details: 09/26/2022

Installed repair kit due to a worn idler. Removed excess lint fromCabinet. The dryer failed the airflow test. Highly recommending that the customer have the venting cleaned before putting the unit back into use ; used 1 4392067 (REPAIR KIT) from stock

We serviced a

GE DRYER

Model GTX22EASK0WW

Near Rochester, NY 14609

James

Job Details: 09/26/2022

Unit making grinding noise. Felt not aligned to drum so drum is scraping. Adjusted felt and inspected belt. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Spencerport, NY 14559

Dave L

Job Details: 09/26/2022

Replaced jazz board due to intermittent operation customer toMonitor ; used 1 WPW10503278 from stock

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW2

Near Brockport, NY 14420

Dave L

Job Details: 09/26/2022

Customer states that unit has been leaking from underneath. Ran two diagnostic cycles and quick wash. Could not replicate issue

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Liverpool, NY 13090

Chuck G

Job Details: 09/26/2022

"Customer stated that unit is not working. Error codes F2E1-stuck key, F9E1-long drain and F7E6-shifter fault. Upon arrival water was in the tub and drain pump was not working. After inspecting unit i discovered a broken wire to the drain pump, i repaired wire and ran a diagnostic test cycle in which the unit operated normally. I calibrated unit. Unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHB05

Near Fairport, NY 14450

Ray Benedetto

Job Details: 09/26/2022

Customer concerned about excessive ice in freezer. Could not recreate symptom. Temps in freezer and fresh food were stable. Fans working and door seals sealing correctly. Customer will monitor.

We serviced a

WHIRLPOOL 50#IM 15' FS

Model GI15NDXZS1

Near Rochester, NY 14618

Ray Benedetto

Job Details: 09/26/2022

Unit not making. Water valve not filling. Recirculating pump abnormally loud. Ordering recirculating pump and water valve for repair.; ordrng 1 W10881366 (Water Valve) and 1 W11542867 (Recirculation Pump)

We serviced a

MAYTAG WASHER

Model MVWB980BG0

Near Rochester, NY 14618

Ray Benedetto

Job Details: 09/26/2022

"Suds detection, long fill errors in memory. Unit stopping in middle of cycle. Did not advance to last step in auto-diagnostic. Consulted with Techline, SR7734673644, suspected an issue with pressure switch. No holes or kinks in pressure sensor hose. Needs control board to repair. Customer needs time to decide if she will go through with repair.; ordrng 1 W10563021 (Control Board)"

We serviced a

MAYTAG WASHER

Model MVWB865GW

Near Rochester, NY 14608

Josh Henchen

Job Details: 09/26/2022

Customer stated lid not attached. Checked and found both screws missing from right facing side. Put one screw on both sides ordering 2 screws for Lid hinge W11404293.; ordrng 2 W11404293 (Screw)s

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Newark, NY 14513

Jeremy

Job Details: 09/26/2022

"Found that door catch is broken not allowing to door to stay closed and heating element tests open. Replaced catch, ordering element.; rqstng P&A on 1 WP3387747 (HEATER), used 1 WPW10610880 (CATCH) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055FRB

Near Clifton Springs, NY 14432

Jeremy

Job Details: 09/26/2022

Found that condensation was building on door mullion. Customer was not using moisture control. Advised customer to use the moisture control setting if moisture is building on center of door. Also found door seals are torn where they seal on mullion. Ordering door seals; rqstng P&A on 2 W10460610 (Door Gasket)s

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near East Rochester, NY 14445

Ray Benedetto

Job Details: 09/26/2022

"Unit won't start. Communication error between motor control unit and control board. Found burned out transistor on motor control unit, needs motor control unit to repair. ; ordrng 1 WPW10374126 (Motor Control Unit)"

We serviced a

AMANA REFRIGERATOR

Model AFD2535DEW4

Near Fairport, NY 14450

Ray Benedetto

Job Details: 09/26/2022

"Installed ice maker, but was not able to cycle. Receiving 120 from cabinet, but not to ice maker. Called Techline, recommended to switch ice maker wire harness. No continuity on ice maker fuse. Ordering wire harness for repair.; ordrng 1 WPD7813010 (IM Wire Harness), dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Fairport, NY 14450

Ray Benedetto

Job Details: 09/26/2022

Tightened freezer door handle and replaced water filter. Operating normal.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/26/2022

"Replaced inner door and dispenser. Tested with self-diagnostic, all operations normal. No leakage."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/26/2022

"Water leaking from input water line, not part of the unit. Recommended that customer contact a plumber. Tightened freezer handle."

We serviced a

JENN AIR RANGE

Model JDS9860CDB01

Near Rochester, NY 14616

James

Job Details: 09/26/2022

Inspected and dropped off part. One year warranty parts only.

We serviced a

AMANA WASHER

Model NTW4501XQ0

Near Rochester, NY 14611

Josh Henchen

Job Details: 09/26/2022

"Customer stated washer was very out of balance. Checked and found washer leaning due to rust, left front foor not working. Re leveled washer/ shimmed and tested. Washer checks good."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2067AEQ

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/26/2022

"Ice maker not making ice. Ice in the tray, but not cycling. Needs ice maker. Customer decided against repair."

We serviced a

WHIRLPOOL MICROWAVE

Model CAE2745FQ1

Near Marietta, NY 13110

Doug Balcom

Job Details: 09/26/2022

Replaced lid lock. Unit does not work. Will not let you into diagnostic mode. Relay is just clicking on and off. Ordering control and relay. ; ordrng 1 W11188527 (Control) and 1 W11384790 (Relay)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Hilton, NY 14468

Dave L

Job Details: 09/26/2022

Replaced shorted fresh foodLed module. Tested ok; used 1 W10695459 (MODULE) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Warners, NY 13164

Doug Balcom

Job Details: 09/26/2022

Customer states no ice production. Found icemaker not working. Ran diagnostic test icemaker will not cycle. Ordering Icemaker and heater.; ordrng 1 W11579560 (Icemaker) and 1 W11226501 (Heater)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Weedsport, NY 13166

Doug Balcom

Job Details: 09/26/2022

Replaced drain pump. Unit drains but drain pump will not shut off. Checked pressure hose it is clear. Ordering control. ; rqstng P&A on 1 W11399433 (Control)

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Newark, NY 14513

Doug Balcom

Job Details: 09/26/2022

Customer states unit quit mid cycle. Ran diagnostic test found f0e5 error code. Unbalanced load. Ran calibration. Unit sounds horrible in spin and agitate. Unit shifts between shift and agitate but grinds when spinning and agitating. Inspected cam and actuator. They are fine feel a grinding when turning pulley by hand. Unit needs a gearcase. Customer will buy a new unit.

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Victor, NY 14564

Jeremy

Job Details: 09/26/2022

Customer stated they had electrical storm and washer would not turn on after. Verified unit has correct incoming line voltage. Control has 12VDC at HMI connection. Diagnostic LED not flashing after verified DC voltage. Control board has malfunctioned.; ordrng 1 W11543994 (Control) and 1 Sh15 (Shipping)