Service History 93 - Appliance Tec

We serviced a

WHIRLPOOL OVEN

Model WFG775H0HV2

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 10/10/2022

Replaced control and DSI board for repeat F2E1 error code. Unit tested good.

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ

Near Rochester, NY 14624

Dave L

Job Details: 10/10/2022

The dishwasher will not drain completely because it is plumbed into a 1/2 inch copper line that is restricting the drain water. Recommending having a plumber abandon current drain set up and plumb it into disposal.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB07

Near Rochester, NY 14624

Ray Benedetto

Job Details: 10/10/2022

"Replaced vent fan, noise eliminated. Verified for heat and power. All operations normal."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/10/2022

Replaced icemaker for fill tube that keeps freezing up and not making ice. Verified fill and motor function.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Victor, NY 14564

Jeremy

Job Details: 10/10/2022

Unit has F2E2 error and will not respond to inputs. All ribbon cables properly secured. Ordering user interface.; ordrng 1 W11478526 (User Interface)

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Victor, NY 14564

Jeremy

Job Details: 10/10/2022

Unit was misdiagnosed and needs user interface. Ordering user interface.; ordrng 1 W11478524 (User Interface)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDW09

Near Victor, NY 14564

Jeremy

Job Details: 10/10/2022

Ice maker motor stuck part way through cycle. Ordering icemaker.; schdld next appmnt for 10/12 WED !

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Webster, NY 14580

James

Job Details: 10/10/2022

"Replaced tub, heater and pump. Tested unit. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11409866 TUB"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Webster, NY 14580

Josh Henchen

Job Details: 10/10/2022

"Customer stated washer wouldnt turn on. 120.3V at outlet, Unit displayed Loc when trying to turn on. Unlocked machine and tested. Washer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDW01

Near Penfield, NY 14526

James

Job Details: 10/10/2022

Customer said they need to cancel

We serviced a

WHIRLPOOL OVEN

Model WFG515S0JB2

Near Rochester, NY 14624

Ray Benedetto

Job Details: 10/10/2022

Wire harness connector incorrect. See picture attached ordering new.; rqstng P&A on 1 W11524034 (Bake/Broil Harness)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS1

Near Victor, NY 14564

Jeremy

Job Details: 10/10/2022

"Unit has F8E4 error code and water was in drip tray. Ran through diagnostic cycle and couldn't find any drips. Used clear glass to view action inside, unit is operating as expected. Explained to customer about proper loading of dishwasher and to make sure tall items are not obstructing spray arm. Advised to use upper rack in raised position."

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rochester, NY 14619

Dave L

Job Details: 10/10/2022

Replaced shorted latch that was preventing the unit from starting. Tested ok. ; used 1 W10810403 (Latch) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Rochester, NY 14617

Andres V

Job Details: 10/10/2022

Replaced wiring harness. Put unit back together and tested it. Unit washing/draining properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Rochester, NY 14624

Ray Benedetto

Job Details: 10/10/2022

Replaced separator assembly. Tested integrity with a few ounces of water. No leakage or warm air from channel. Customer concerned about kitchen floor warping from leakage. Has contacted Whirlpool and will receive estimate from contractor. Left part with customer.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Rochester, NY 14618

Ray Benedetto

Job Details: 10/10/2022

Replaced sump. Tested with self-diagnostic. All operations normal.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Webster, NY 14580

Andres V

Job Details: 10/10/2022

Dropped off new lit screen.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Webster, NY 14580

Andres V

Job Details: 10/10/2022

"Installed new ACU. Tested unit on a diagnostic cycle, unit completed cycle successfully. I also started a normal cycle and watched unit sense then move to the wash cycle. Unit is working properly."

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Rochester, NY 14619

Dave L

Job Details: 10/10/2022

Door would not stay shut due to bent hinges. Re adjusted hinges until door closure was achieved.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ01

Near Fairport, NY 14450

Ray Benedetto

Job Details: 10/10/2022

Customer put a heavy object on lower right shelf in door. Ten minutes later the door switch beeped as if the door was open. Could not duplicate symptom. Customer will use as normal and monitor.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14626

James

Job Details: 10/10/2022

"Replaced wire harness, capacitor and actuator and tested. Unit shorts control. Found if actuator is manually engaged motor will hum and try to spin. Replaced actuator again and unit calibrated successfully. Tested drain and spin. ; used 2 Wpw10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW6620H0

Near Rochester, NY 14609

Dave L

Job Details: 10/10/2022

Found hole in bellow causing leak on larger loads. Replaced bellows. Tested ok in diagnostics

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW3

Near Penfield, NY 14526

Josh Henchen

Job Details: 10/10/2022

"Customer stated dryer stopped working after first load. Checked and found F6E1 cleared and ran diagnostic, functions as expected. Reseeded connections to mcu, Ran load of laundry. Dryer checks good."

We serviced a

WHIRLPOOL DRYER

Model WED9200SQ1

Near Webster, NY 14580

Andres V

Job Details: 10/10/2022

"Customer stated unit is not heating. I took off bottom panel and checked thermostat, fuse did not have continuaty. I used a jumper wire to bypass fuse and make sure heating element comes on. Element turned on and is working properly. Unit needs new thermostat.; used 1 280148 (Fuse) from stock"

We serviced a

WHIRLPOOL OVEN

Model MGR6600FZ2

Near Penfield, NY 14526

Josh Henchen

Job Details: 10/10/2022

Customer stated oven isn't working. Checked and found flame would come on but go out due to Spark Module. Oven needs new spark Module W11162730.; ordrng 1 W11162730 (Module Spark)

We serviced a

AMANA RANGE

Model ACF3355AS

Near Rochester, NY 14620

Josh Henchen

Job Details: 10/10/2022

Replaced faulty bake ignitor. Range checks good.

We serviced a

KITCHENAID RANGE

Model KSIB900ESS1

Near Fairport, NY 14450

Ray Benedetto

Job Details: 10/10/2022

"Replaced console and ribbon cable. Verified functionality of bake, broil and burners. All features operating normal."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Palmyra, NY 14522

Jeremy

Job Details: 10/10/2022

Replaced wash arms and sump for poor wash action. Unit tested good.

We serviced a

WHIRLPOOL DRYER

Model MEDZ400TQ1

Near Sodus, NY 14551

Andres V

Job Details: 10/10/2022

Replaced ACU. Tested unit on a normal dry cycle. Unit turned on and is working properly.

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 10/10/2022

Customer ran a load of clothes on the Towels selection. Load finished and all towels were rung out. Checked operation of recirculating pump and it functioned normal in drain and spin step. No mechanical failure. Customer will monitor.

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS3

Near Rochester, NY 14615

Dave L

Job Details: 10/10/2022

Replaced oven door glass and vent trim. Tested ok

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Henrietta, NY 14467

Ray Benedetto

Job Details: 10/10/2022

"Start button stuck and cannot start cycle. Attempted to adjust button, but it's internally broken. Needs console to repair.; rqstng P&A on 1 W10910626 (Console)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Pittsford, NY 14534

Jeremy

Job Details: 10/10/2022

"Upper rack adjuster is broken, ordering adjuster kit.; ordrng 1 W10712395 (ADJUSTER)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DWH0

Near Pittsford, NY 14534

Andres V

Job Details: 10/10/2022

Installed new pump. I tested unit by starting a normal cycle then draining to hear if pump made any noise. Pump is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Rochester, NY 14618

Jeremy

Job Details: 10/10/2022

"Customer stated fresh food section is warm. Found that evaporator fan motor seized and ice built up behind air tower. Ordering fan motor, air tower and baffle.; ordrng 1 WP2315539 (Evaporator Fan Motor) and 1 W11126274 (Air Tower) and 1 W11206112 (Baffle) and 1 W11026417 (Knob)"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Rochester, NY 14612

Dave L

Job Details: 10/10/2022

Control supports would no longer clip into console causing the middle to sag and the control to be comeLoose when used. Replaced console.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Rochester, NY 14612

Dave L

Job Details: 10/10/2022

The wash motor has failed. Ordering sump; rqstng P&A on 1 WPW10591570 (Sump)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Camillus, NY 13031

Doug Balcom

Job Details: 10/10/2022

Customer states unit has a loud humming noise. Found wash motor humming. Ordering sump assembly. ; ordrng 1 W11416363 (Sump assembly)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Jamesville, NY 13078

Doug Balcom

Job Details: 10/10/2022

Customer states dryer vent hose fell off. Reattached vent hose. Ran test cycle unit is operating as designed.

We serviced a

AMANA RANGE

Model ACR4303MFS7

Near Cicero, NY 13039

Doug Balcom

Job Details: 10/10/2022

Customer states lt frt burner does not work. Found wire disconnected from infinite switch. Reinstalled wire unit is operating as designed.

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Clay, NY 13090

Doug Balcom

Job Details: 10/10/2022

Customer states unit is noisey. Ran diagnostic test no codes. Unit is noisey in agitate. Found gearcase leaking. Ordering gearcase and slider. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KWH0

Near Baldwinsville, NY 13027

Doug Balcom

Job Details: 10/10/2022

Replaced heater. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Weedsport, NY 13166

Doug Balcom

Job Details: 10/10/2022

Replaced control. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Phelps, NY 14532

Doug Balcom

Job Details: 10/10/2022

Customer states unit stops mid cycle. Found unit plugged into a GFCI outlet. Ran diagnostic test no codes. Advised customer to have outlet changed to a regular outlet. Unit is operating as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Auburn, NY 13021

Doug Balcom

Job Details: 10/10/2022

Replaced sump assembly. Ran test cycle no codes. No leaks. Unit is operating as designed.

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB750RCC0

Near Rochester, NY 14608

Andres V

Job Details: 10/10/2022

"I installed new nuts on heating element. I tested unit and found timer was still not moving. I checked to see if heater was getting voltage but was not. Jeff helped me out and we figured out that fuse did have continuaty but was not sending voltage through. Had the fuse at the office I went and grabbed it. Installed the fuse, now heater is getting voltage and unit is working properly."

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM10

Near Rochester, NY 14608

Andres V

Job Details: 10/10/2022

"Customer refrigerator doors was damaged when it was delivered. Ordering both doors, I informed customer that it can take any where from 4-12 weeks and we will give him a call when they have arrived.; ordrng 1 W11398751 (Bottom door) and 1 LW10680730 (Freezer door)"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Rochester, NY 14607

Andres V

Job Details: 10/10/2022

Customer stated drawers would not align correctly. I diagnosed unit and did notice that the right side of drawer could be pushed in more then the left side. Ordering new rails for drawer.; ordrng 1 WPW10441804 (Rail) and 1 WPW10441805 (Rail)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Spencerport, NY 14559

Dave L

Job Details: 10/06/2022

Replaced motor capacitor due to unit not starting. Tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Syracuse, NY 13212

Chuck G

Job Details: 10/06/2022

"Unit has the wrong control, found sticker identifying the part number was stuck over the original one. Ordering control W11203924; ordrng 1 W11203924 (Control) and 1 W11203924 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Rochester, NY 14618

Josh Henchen

Job Details: 10/06/2022

Recieved the wrong model Timer/CCu. Ordering proper Timer/CCu W11616491.; ordrng 1 W11616491 (Timer/CCu)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Syracuse, NY 13212

Chuck G

Job Details: 10/06/2022

"Unit has the wrong control, found sticker identifying the part number was stuck over the original one. Ordering control W11203924; ordrng 1 W11203924 (Control)"

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Rochester, NY 14622

James

Job Details: 10/06/2022

Replaced control and tested cycle 12. Tested quick wash successfully.

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Rochester, NY 14622

James

Job Details: 10/06/2022

"Gas smell with dryer running. Tested with leak detector and soap solution. Leak detector detected intermittent leak, soap didnt show leaks. Smell coming from drum and near gas meter. Will retest with different leak detector. ; schdld next appmnt for 10/10 MON !"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ART318FFDB07

Near Canandaigua, NY 14424

Dave F

Job Details: 10/06/2022

Customer wanted the door replaced because of the dent . Explained that the dent in the door is cosmetic and they did not want me to reorder the doors when I was there last . Unit is not covered for that

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Cicero, NY 13039

Chuck G

Job Details: 10/06/2022

Customer stated that frame is separating from the glass. After inspecting the unit i found that the stainless frame on the right hand side is separating from the frame. Ordering the outer glass door W11176456 and name plate W11178521; ordrng 1 W11176456 (Outer glass) and 1 W11178521 (Nameplate)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Farmington, NY 14425

Jeremy

Job Details: 10/06/2022

Replaced harness and drain pump for washer not draining. Unit tested good.; dspstn on spec-tagged invntry: 1 W11335100 HARNS- WIRE

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Newark, NY 14513

Doug Balcom

Job Details: 10/06/2022

Customer states dryer doesn't dry clothes. Found vent clogged. Advised customer to have vent cleaned.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Stanley, NY 14561

Doug Balcom

Job Details: 10/06/2022

Replaced tub ring. Ran entire quick wash cycle. No leaks. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

MAYTAG WASHER

Model MHW6000XW2

Near Rochester, NY 14618

Josh Henchen

Job Details: 10/06/2022

"Replaced fill valve and door lock due to faulty door lock and no water coming in washer. Tested unit, no change. Checked and found Motor Control unit left a burnt mark on plastic and fried its self. Ordering MotorControlUnit WPW10374126.; rqstng P&A on 1 WPW10374126 (CNTRL- ELEC)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Macedon, NY 14502

Jeremy

Job Details: 10/06/2022

"Customer stated unit will not start. Checked and found that start switch connector was disconnected. Connected start switch, unit tested good."

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Penfield, NY 14526

Jeremy

Job Details: 10/06/2022

Customer stated unit would not drain or spin. Ran diagnostics and found drain pump impeller was seized due to obstruction. Removed water and obstruction with wet vac. Unit tested good.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL

Near Pittsford, NY 14534

Jeremy

Job Details: 10/06/2022

Customer stated that unit is falling over when pulling racks out and toe kick was loose. Found that mounting brackets were not installed properly and had become separated from dishwasher and toe kick was missing retainer clip. Installed brackets properly and secured toe kick. Unit operates as expected.

We serviced a

WHIRLPOOL MICROWAVE

Model WH31017H708

Near Cicero, NY 13039

Chuck G

Job Details: 10/06/2022

Customer stated that the unit is making a puffing sound while running. I could not duplicate the issue running the unit with 2 cups of water

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Rochester, NY 14620

Josh Henchen

Job Details: 10/06/2022

"Customer stating unit is taking along time to dry clothing. Checked and found heat on all functions testing properly. Air Flow check came back as poor, unit isn't venting air sufficiently. Recommend cleaning vent/possibly replacing. Dryer checks good."

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Rochester, NY 14608

Josh Henchen

Job Details: 10/06/2022

"Replaced pump and Sump assembly due to not washing dishes. Tested dishwasher, Checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Livonia, NY 14487

Dave F

Job Details: 10/06/2022

"Replaced led board . Main control , 3 way solenoid and UI . Unit tested good . Customer will monitor ; dspstn on spec-tagged invntry: 1 W11387386 CNTRL- ELEC"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS0

Near Rochester, NY 14624

Josh Henchen

Job Details: 10/06/2022

"Replaced heater element per SP: S17304. Tested dishwasher, checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Camillus, NY 13031

Chuck G

Job Details: 10/06/2022

"Customer stated that unit is not draining. Error codes F5E2-door switch stuck closed and F9E1-long drain. Door switch tested good , drain pump tested bad. Replaced drain pump. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Rochester, NY 14620

Josh Henchen

Job Details: 10/06/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Perry, NY 14530

Dave F

Job Details: 10/06/2022

"Door gaskets are torn . Doors needs be aligned. The top right hand cover screw is stripped . Cover needs to be broken off and screw taken out . Ordering gaskets , cover and screw .; ordrng 1 WPW10191117 (cover) and 1 WP8281196 (screw) and 2 W10830055 (gasket-fip)s"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Geneva, NY 14456

Doug Balcom

Job Details: 10/06/2022

"Customer states squeeling noise in spin. Found gearcase grinding in spin. Ordering gearcase, belt, and splutch.; rqstng P&A on 1 WPW10249633 (Gearcase) and 1 W10721967 (Splutch) and 1 W11239857 (Belt)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Waterloo, NY 13165

Doug Balcom

Job Details: 10/06/2022

Customer states oven won't light. Found oven not lighting. Ignitor and safety valve test good. No gas to safety valve. Found bad regulator. Ordering regulator. ; ordrng 1 W11346659 (Regulator)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Seneca Falls, NY 13148

Doug Balcom

Job Details: 10/06/2022

Replaced heater. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near West Henrietta, NY 14586

Ray Benedetto

Job Details: 10/06/2022

Unit is not spinning clothes out all the way. Customer is concerned about leakage after cycle. Ran auto-diagnostic with no issues. Ran manual fill and drain and unit didn't drain. Ordering drain pump assembly to repair.; rqstng P&A on 1 W11458345 (Drain Pump Assembly)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 10/06/2022

"Replaced start relay. Noise eliminated. Tested compressor and condenser fan function, operating normal."

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near East Rochester, NY 14445

Ray Benedetto

Job Details: 10/06/2022

"Replaced motor control unit. Test with auto-diagnostic, all operations normal."

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Walworth, NY 14568

Ray Benedetto

Job Details: 10/06/2022

Unit making scraping noise. Found slit in drum felt causing symptom. Put fellt circle around drum. Ordering drum for repair.; ordrng 1 W10899578 (Drum Assembly)

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Fairport, NY 14450

Ray Benedetto

Job Details: 10/06/2022

Unit takes an excessive amount of time to dry clothes. Drain pump assembly failure in memory. Called Techline SR7734757269. Ohm reading ~80 at pump and receiving ~120 at control board. Ordering heat pump assembly to repair.; ordrng 1 W11551760 (Heat Pump Assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Rochester, NY 14606

Ray Benedetto

Job Details: 10/06/2022

Customer does not have access to apartment. Need to reschedule for the next day.; schdld next appmnt for 10/7 FRI !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Henrietta, NY 14467

Ray Benedetto

Job Details: 10/06/2022

"Ice maker not harvesting ice. Ice present in tray. Tested harvest cycle, component would not cycle. Ohm reading correctly at ice maker ~34. Receiving DC voltage (~13) from connector input at door. No DC voltage received at ice maker. Needs freezer door to repair.; rqstng P&A on 1 LW11038917 (Freezer Door (Black Stainless))"

We serviced a

WHIRLPOOL WASHER

Model NA

Near Newark, NY 14513

Doug Balcom

Job Details: 10/06/2022

Customer states unit shakes. Found bad dampers. Ordering new dampers. ; ordrng 1 W11130362 (Damper)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHWOG

Near Syracuse, NY 13212

Chuck G

Job Details: 10/06/2022

"Unit not cooling. After inspecting unit i discovered unit has the wrong control, found sticker identifying the part number was stuck over the original one. Ordering control W11203924; ordrng 1 W11203924 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Farmington, NY 14425

Dave F

Job Details: 10/06/2022

Compressor is seized ordering parts needed for seal system R600 ; ordrng 1 W11370574 (Compressor) and 1 W11109499 (Drier) and 1 W11504433 (6/4 coupler) and 1 W11504447 (5/1.8) and 1 W11504431 (7/5 coupler) and 1 W11506619 (8nk coupler)

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Hilton, NY 14468

Dave L

Job Details: 10/06/2022

Replaced actuator due to unit not shifting from spin. Tested ok; dspstn on spec-tagged invntry: 1 W11481722 ACTUATOR

We serviced a

MAYTAG WASHER

Model MHW8630HC0

Near Hilton, NY 14468

Dave L

Job Details: 10/06/2022

Customer is having lo flo error on towel cycle. Checked air gap on tub for obstructions. Verified valve screens were clean and that the valves operate. Valve error in diagnostics. Calling tech line to document when they are available ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near East Syracuse, NY 13057

Chuck G

Job Details: 10/06/2022

"Upon taking the lid off to replace control i noticed a bad connection on the UI, i uninstalled the connector and reinstalled. I cleared error codes F5E2-lock failure & F6E1-communication error. I ran a diagnostic test cycle to confirm that the issue was corrected. Unit tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Syracuse, NY 13219

Doug Balcom

Job Details: 10/06/2022

Rescheduled ; schdld next appmnt for 10/7 FRI PM

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Williamson, NY 14589

Andres V

Job Details: 10/06/2022

Customer stated unit was not washing and smelled like it was burning. I diagnosed unit found error code F4E3 for motor not running. I checked power outage at board to pump. Board was sending 110v to pump but it was not working. Ordering pump and sump.; ordrng 1 W10888591 (Sump and pump)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14626

Dave L

Job Details: 10/06/2022

"Found oil covering the bottom of the Gearcase and cam assembly. Called for pre auth for Gearcase, cam, actuator, and washplate. ; ordrng 1 W10902814 (Washplate) and 1 W10721967 (CAM) and 1 WPW10006355 (ACTUATOR) and 1 W11239857 (BELT)"

We serviced a

MAYTAG DRYER

Model MGDB835DW3

Near Williamson, NY 14589

Andres V

Job Details: 10/06/2022

Customer stated unit would not start. I diagnosed unit and found a sock and towel in the blower. I took sock and towel out put unit back together and tested it. Unit now turns and heats.

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near Lyons, NY 14489

Doug Balcom

Job Details: 10/06/2022

Customer states top scratched. Found top scratched. Ordering top.; ordrng 1 WPW10460693 (Top)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Farmington, NY 14425

Dave F

Job Details: 10/06/2022

Compressor is making buzzing noise which is pretty normal. Unit temperatures are where they should be . Checked unit pressures and they are good . If problem persists order W11592010 compressor and W11109499 drier

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Livonia, NY 14487

Jeremy

Job Details: 10/06/2022

"Replaced control for wash motor not running. Ran unit on normal and wash motor stops working after second fill of cycle. Called techline and was advised to change sump. SR 7734760610; ordrng 1 W11085683 (Sump and Motor), dspstn on spec-tagged invntry: 1 W11305303 CONTROL"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Rochester, NY 14616

Dave L

Job Details: 10/06/2022

Address was incorrect. Was able to pre order hose when I spoke to the customer ; ordrng 1 W11244231 (Hose)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Webster, NY 14580

Andres V

Job Details: 10/06/2022

Customer stated unit would fill but then shut off. I put unit into a diagnostic mode and found error code F1E2 for motor control fault. I checked all the connections and made sure they were plugged in.i checked for pinched wires or cut wires but did not see any. I tried to run a spin cycle but unit would shut off when it started. I checked motor and capacitor but did not find anything wrong. ; ordrng 1 W11399433 (Acu) and 1 W11497303 (Motor) and 1 W11545744 (Harness)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HT06

Near Webster, NY 14580

Andres V

Job Details: 10/06/2022

Customer stated light would not turn off when he pressed button. I've run into this issue multiple times and found issue to be ACU. ACU is on backorder I informed customer that we will call them once part has arrived.; ordrng 1 W11342846 (Acu)

We serviced a

WHIRLPOOL RANGE

Model KEBS109BSS01

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 10/06/2022

Replaced blower and thermal fuse. Verified oven is not overheating. Unit tested good.

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Rochester, NY 14612

James

Job Details: 10/06/2022

F7e5 after control replacement. Cleared codes and calibrated. Reseated connections to control and shifter and tested normal cycle. 116v from house during agitation. Sr7734759843. Techline suggests replacing harness if problem persists. W11448788.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Rochester, NY 14610

James

Job Details: 10/06/2022

"Called techline sr7734758406. Inspected frost pattern and now unit is overcooling. Techline recommend replacing fan. Replaced fan and tested. Left parts. Lh rail broken. Ordering rail. Reinspect frost on return. Paid in full. ; ordrng 1 W11131390 (Rail lh), dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11504416 COUPLER BR 8.5X6 , and 2 W11504418 COUPLER"