Service History 92 - Appliance Tec

We serviced a

JENN AIR OVEN-MW COMBO

Model JMC7000ADB

Near Geneseo, NY 14454

Jeremy

Job Details: 10/17/2022

Replaced faulty door switch and fuse. Unit tested good.; dspstn on spec-tagged invntry: 1 WPM0805101 FUSE-20A

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ5

Near Rochester, NY 14623

Ray Benedetto

Job Details: 10/17/2022

"Unit making screeching sound when turntable is in use. Ordering turntable motor, ring and driver for repair.; rqstng P&A on 1 W10642989 (Turntable Motor) and 1 W11245707 (Turntable Driver) and 1 W11252182 (Turntable Ring)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE704DSS0

Near Williamson, NY 14589

James

Job Details: 10/17/2022

Dispenser not opening and not draining fully. 8-4 drain electrical problem. Drain pump short cycling. Dispenser openened twice in diagnostics. Need drain pump. ; ordrng 1 WPW10531320 (Pump)

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS6

Near Brockport, NY 14420

Dave L

Job Details: 10/17/2022

"Unit is only filling intermittently. Fill valve and low water error in diagnostics. Unable to recreate. Ordering control, harness, and valve; rqstng P&A on 1 W11035586 (Control) and 1 W10871222 (Harness) and 1 WPW10327249 (Valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS

Near Rochester, NY 14609

James

Job Details: 10/17/2022

Customer cancelled appointment

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Rochester, NY 14612

James

Job Details: 10/17/2022

Replaced harnees and calibrated. No errors. Diagnostics cycle passed. Tested normal with small load. Unit went through cycles successfully. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Newark, NY 14513

Doug Balcom

Job Details: 10/17/2022

Customer states no cooling either compartment. Found compressor not running. Ordering compressor. ; ordrng 1 WPW10507886 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve) and 2 W11504415 (Lokring)s and 2 W11504416 (Lokring)s and 2 W11504436 (Lokring)s and 2 W11504445 (Lokring)s and 2 W11504431 (Lokring)s and 2 W10895757 (Lokring)s

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Camillus, NY 13031

Chuck G

Job Details: 10/17/2022

"Customer stated that unit is not freezing or cooling. After inspecting the unit i discovered that the compressor is starting and cutting off due to a overload, compressor tested bad. Ordering compressor W11574734, coupler 8.5/8 W11504415, charging tube W11506621, drier W11109499, coupler 4/5 W11504445 and coupler 5/1.8 W11504447. ; ordrng 1 W11574734 (Compressor) and 2 W11504415 (Coupler 8.5/8)s and 2 W11506621 (Charging tube 6NK)s and 1 W11109499 (Drier) and 2 W11504445 (Coupler 4/5)s and 2 W11504447 (Coupler 5/1.8)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HBS02

Near Fairport, NY 14450

James

Job Details: 10/17/2022

Replaced lh door and inspected. Will install rh door on return. ; dspstn on spec-tagged invntry: 1 W11104459 DOOR

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Baldwinsville, NY 13027

Chuck G

Job Details: 10/17/2022

Customer stated that third level rack was missing a roller. Verified the issue. Ordering right hand mount assembly W11231352; ordrng 1 W11231352 (Right hand rack assembly)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Baldwinsville, NY 13027

Chuck G

Job Details: 10/17/2022

"Error code F7E3-basket engaged during Wash. cam and actuator tested bad. Replaced Cam W10721967 and actuator WPW10006355. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 W10721967 (Cam), and 1 WPW10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD7500GW0

Near Liverpool, NY 13090

Chuck G

Job Details: 10/17/2022

Replaced igniter. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSC21C6MFZ05

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 10/17/2022

Loud buzzing noise from compressor and no cooling. Compressor not pulling any amperage. Ordering parts to complete sealed system repair.; ordrng 1 W11370574 (Compressor) and 1 W11109499 (Drier) and 2 W11504415 (Coupler 8/8.5)s and 2 W11504431 (Coupler 7/5)s and 2 W11506619 (Coupler 8)s and 2 W11504433 (Couple 6/4)s and 2 W11504447 (Coupler 5/1.8)s and 1 W11506635 (Access Valve) and 1 R600aKit

We serviced a

MAYTAG DRYER

Model MGDC400VWO

Near Rochester, NY 14619

Andres V

Job Details: 10/17/2022

"Installed new thermostat. Tested unit on a sensor cycle, gas turned on a flame came on. Unit is heating."

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 10/17/2022

"Unit not cleaning dishes and Heat Dry not working. Recovered Heating/No heat error from memory. Heating element checks true, ~13 ohms. Reinstalled heater and tested, all functions normal. Contacted Techline, SR7734835622. Customer will monitor. If issues persists, will need control board, W10854225.; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Livonia, NY 14487

Jeremy

Job Details: 10/17/2022

"Freezer is not cooling. Found that compressor start device is faulty causing compressor to not run. Ordering start device.; ordrng 1 W11198881 (Start Device), dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER"

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Cicero, NY 13039

Chuck G

Job Details: 10/17/2022

"Customer stated that unit was in lock mode. Error code F5E2-lock failure & F8E1-long fill. I inspected unit and found that connector was loose on the lock, i removed connector and reinserted. I ran a diagnostic test cycle in which the unit operated normally. Unit tested good."

We serviced a

KITCHENAID OVEN

Model KEBS109BSS01

Near Rochester, NY 14612

Ray Benedetto

Job Details: 10/17/2022

"Could not duplicate symptom on site. No error codes in memory pertaining to problem. Ran bake cycle to 350, unit heated properly. Customer will monitor."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rochester, NY 14611

Andres V

Job Details: 10/17/2022

Replaced motor. Put unit back together and tested it. unit is now tumbling and heating correctly.; dspstn on spec-tagged invntry: 1 279827 MOTOR

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKB0

Near Avon, NY 14414

Jeremy

Job Details: 10/17/2022

Replaced faulty motor and control for unit not running. Unit tested good.; dspstn on spec-tagged invntry: 1 W11410070 CONTROL

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW0

Near Irondequoit, NY 14617

Andres V

Job Details: 10/17/2022

"Replaced tub ring. Customer had started a cycle and paused it so we can see it rinse then spin. I watched unit for any leaks, I did not see any. Unit is working properly"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Cicero, NY 13039

Chuck G

Job Details: 10/17/2022

Customer stated that wheels on the top rack has fallen off. I verified the issue and replaced adjusters with kit W10712395. Unit tested good

We serviced a

WHIRLPOOL MICROWAVE

Model CAE2795FQ1

Near Auburn, NY 13021

Doug Balcom

Job Details: 10/17/2022

Replaced control and water inlet valve. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Rochester, NY 14608

Ray Benedetto

Job Details: 10/17/2022

Bake stays on until breaker is flipped. Needs control board to repair. Customer will email bill of sale to office.; schdld next appmnt for 10/19 WED !

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFX2876DRM00

Near Fairport, NY 14450

James

Job Details: 10/17/2022

"Replaced evap harness, control, and freezer led. Tested thermistor in diagnostics and freezer began cooling on its own. One year warranty on repair."

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Williamson, NY 14589

James

Job Details: 10/17/2022

Tested and found leak from float switch. Tightened float switch nut and unit no longer leaking. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near North Chili, NY 14514

Ray Benedetto

Job Details: 10/17/2022

"Right door is making squeaking sound when opening and closing. Found plastic cams rubbing against each other and slightly deteriorating. Ordering hinge, cams and closer to repair.; ordrng 1 W10789147 (Door Stop Cover) and 1 WPW10257203 (Upper Cam Closer) and 1 W11037957 (Door Stop Bracket) and 1 W11311687 (Lower Door Cam) and 1 W11292872 (Door Hinge)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Rochester, NY 14624

Jeremy

Job Details: 10/17/2022

Replaced control and console for stuck key error code. Unit tested good.; dspstn on spec-tagged invntry: 1 W11225084 CONTROL

We serviced a

MAYTAG DISHWASHER

Model MDB5601AWW

Near Webster, NY 14580

Andres V

Job Details: 10/17/2022

"Customer stated unit was not washing. I diagnosed unit and found that it is filling but pump is not functioning. I gave customer a quote for repair, she says she wants to invest in a new one instead"

We serviced a

WHIRLPOOL RANGE

Model WFE770HOFZ0

Near Syracuse, NY 13212

Chuck G

Job Details: 10/17/2022

Customer stated that she heard a pop and the unit wouldnt come back on. Bake element & thermal fuse tested bad. Ordering bake element W10779716 and thermal fuse WP3196548. ; rqstng P&A on 1 W10779716 (Bake element) and 1 WP3196548 (Thermal fuse)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB00

Near Rochester, NY 14624

Ray Benedetto

Job Details: 10/17/2022

"Unit not making ice. Ice maker arm stuck in downward position and won't reset. Replaced ice maker, cycled and filled. Component operating normal. Customer concerned about food freezing on top shelf of fridge. Could not duplicate symptom, verified that damper was working properly.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Ontario, NY 14519

Andres V

Job Details: 10/17/2022

Customer stated unit was warm in the fresh food section but freezer was ok. He told me that he defrosted the unit plugged it back in and unit started working correctly. I took off back cover and checked thermistor. Thermistor checked good and it was not loose. I could not find an issue customer is to monitor. If they ca back order W11395558

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Webster, NY 14580

Andres V

Job Details: 10/17/2022

Customer stated rack is rubbing on gasket when pushing it back in. I bent rack inward a little and is no longer rubbing. Customer also stated that theirs soap residue left when cycle is finished. I advised customer turns on hot water before starting a cycle and also using the hi temp wash and hi temp dry

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Webster, NY 14580

Andres V

Job Details: 10/17/2022

Replaced both wash arms. I used clear door to make sure arms were spinning. Unit is now washing properly

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rochester, NY 14606

Dave L

Job Details: 10/17/2022

"Customer states that the unit has made another abnormal noise. Had the customer load the unit with towels so I could test it in drain and spin. Found that the actuator was not completelyShifting out of agitation during spin. Replaced actuator, belt , and cam. Tested ok; used 1 WPW10006355 (ACTUATOR), 1 W10721967 (CAM), and 1 WPW10006384 (BELT) from stock"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Webster, NY 14580

Andres V

Job Details: 10/17/2022

Customer stated that she is still having issues with drying. I took temp readings on med heat unit got up to 210 and down to 120. Unit is cycling correctly. I called whirlpool to get this noted and explained to them what is going on. I also tested timed dry and heater turned on and is heating correclty. I believe that unit is having ventelation issues. I suggested customer gets a indoor vent kit to eliminate their vent and see if that's the issueSr 7734828194; dspstn on spec-tagged invntry: 1 279838 ELEMENT and 1 WP3977767 THERMOSTAT

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Fayetteville, NY 13066

Chuck G

Job Details: 10/17/2022

"Found problem to be with the agitator, both bolts were loose , i applied loctite and tightened both bolts. Calibrated unit. Unit tested good"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Churchville, NY 14428

Jeremy

Job Details: 10/17/2022

Replaced heater in accordance with special project. Unit tested good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Rochester, NY 14611

Dave L

Job Details: 10/17/2022

Replaced isolation valve due to no water or ice. Tested ok.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rochester, NY 14612

Dave L

Job Details: 10/17/2022

Replaced latch and control due to unit not starting

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW

Near Rochester, NY 14616

Dave L

Job Details: 10/17/2022

"Replaced top, dispenser, and drawer due to leaking load and go dispenser. Tested ok"

We serviced a

WHIRLPOOL WASHER

Model VAW3584GW1 CV

Near Rochester, NY 14626

Dave L

Job Details: 10/17/2022

Replaced capacitor. Customer has not addressed drain issue. Left hose with the customer. Unit tested good. HighlyRecommending installing a standard stand pipe drain for the washer. ; dspstn on spec-tagged invntry: 1 W11244231 HOSE

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Rochester, NY 14626

Dave L

Job Details: 10/17/2022

Replaced hinges and receiver. Tested ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Spencerport, NY 14559

Dave L

Job Details: 10/17/2022

Replaced tub seal and lower door seal due to water in drain pan. Documented issue with tech line. Customer to monitor. Left dispenser with customer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Rochester, NY 14625

Andres V

Job Details: 10/17/2022

"Customer stated unit was making a noise that lasted a few seconds. I diagnosed unit and found damper to be making noise. Had damper with me, I replaced it and it no longer makes noise."

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS03

Near Jamesville, NY 13078

Chuck G

Job Details: 10/17/2022

"Customer stated that unit is not heating. I started unit with a cup of water to verify the issue and i heard a loud humming cutting in and out indicating a issue with the magnetron. Ordering magnetron W11409822, thermostat WP4375079, diode W11256462 and capacitor W10850446; rqstng P&A on 1 W11409822 (Magnetron) and 1 WP4375079 (Thermostat) and 1 W11256462 (Diode) and 1 W10850446 (Capacitor)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL0

Near Brockport, NY 14420

Dave L

Job Details: 10/17/2022

Found unit leaking from the upper right hand corner due to a deformed tub seal . Ordering seal; ordrng 1 W11483553 (Gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Newark, NY 14513

Doug Balcom

Job Details: 10/17/2022

Unit not here for repair. The unit here has a different ser number.

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Geneva, NY 14456

Doug Balcom

Job Details: 10/17/2022

Customer states heavy and normal wash will not work. Ran diagnostic test found F8E1 error code. Long fill. Found water valves only partially turned on. Checked screens they are clear. Turned valves on fully. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Geneva, NY 14456

Doug Balcom

Job Details: 10/17/2022

Replaced sump assembly. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Hilton, NY 14468

Dave L

Job Details: 10/17/2022

Freezer is building frost because the mullion is caved in in the center. Documented with tech line as non repairable. Whirlpool with contact customer.SR7734826900

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Perry, NY 14530

Jeremy

Job Details: 10/17/2022

"Replaced hinge, screw and hinge cover for stripped screw. Door opens and closes properly."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Syracuse, NY 13206

Chuck G

Job Details: 10/13/2022

Customer stated that unit is not agitating. No codes. After inspecting the unit i found the problem to be with the nidec actuator. Replaced actuator. Calibrated unit. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good. ; used 1 WPW10006355 (Actuator) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW

Near Hilton, NY 14468

Dave L

Job Details: 10/13/2022

Customer is experiencing wet loads cleared pressure port to improve water level sensing customer to monitor

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rochester, NY 14626

James

Job Details: 10/13/2022

"Unit grinding on agitation and squeaking during spin. Excessive vibration on full spin. Rotor loose on gearcase with bolt tight. Need gearcase, slider, rotor and nut. ; rqstng P&A on 1 W11260238 (Rotor) and 1 W10734521 (Slider) and 1 W11449841 (Drive), ordrng 1 W11551646 (Nut)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14617

Andres V

Job Details: 10/13/2022

"Customer stated unit was squeaking. I opened and closed door heard the squeaking coming from the bottom right corner. I used some WD40 to lubricate it, unit no longer makes noise"

We serviced a

WHIRLPOOL MICROWAVE

Model UMV1160CB

Near Lakeville, NY 14480

Josh Henchen

Job Details: 10/13/2022

"Customer stated he heard a loud pop and microwave stopped heating. Checked and found faulty magnetron, ordering megnatron W10754299.; ordrng 1 W10754299 (MAGNETRON)"

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW1

Near Victor, NY 14564

Josh Henchen

Job Details: 10/13/2022

"Customer stated dryer taking longer and longer to dry clothing. Checked and found Very long vent run(took photos), leveled front of dryer to help with noises. Tested vent, it came back yellow, however venting isn't even a year old. Recommended changing vent situation to help with drying times. Dryer checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS

Near Pittsford, NY 14534

Josh Henchen

Job Details: 10/13/2022

"Customer stated dishwasher is not functioning properly at all. Checked and found F6E4,F8E3,F9E1,F9E4. Ran diagnostic cycle drain pump isn't activating to push out water. Ordering Drain pump W10914557. Will need shop vac.; ordrng 1 W10914557 (DRAIN PUMP)"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Henrietta, NY 14586

Ray Benedetto

Job Details: 10/13/2022

Customer did not need service. Washing machine with replaced with a new one.

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Rochester, NY 14618

Josh Henchen

Job Details: 10/13/2022

"Replaced gearcase, splutch assembly, actuator and washplate due to washer leaking oil and not agitating correctly. Ran diagnostic cycle, washer test good. Washer checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006355 ACTUATOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS04

Near Brockport, NY 14420

Dave L

Job Details: 10/13/2022

Found air returns blocked with ice preventing airflow to the ice maker. Removed ice from freezer evaporator air returns. Customer to monitor for ice after 24 hours. Power cycled unit to clear error codes

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near Rochester, NY 14606

Dave L

Job Details: 10/13/2022

Inspected unit for abnormalNoises. Found discharge tube making contact with suction line in the machine compartment. Adjusted tubing. Did not find the unit to be abnormally loud.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rochester, NY 14606

Dave L

Job Details: 10/13/2022

Customer experienced an abnormal noise while washing sheets. Tested okay in diagnostics and quick wash. Checked cam and belt for wear. Reseated cam and belt. Watched quick wash to completion to verify operation

We serviced a

MAYTAG WASHER

Model MVWP475EW0

Near Rochester, NY 14618

Ray Benedetto

Job Details: 10/13/2022

Unit not draining and making a grinding sound. Found foreign object in drain pump that caused drain pump to fail. Needs drain pump to repair. ; ordrng 1 WPW10276397 (Drain Pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 10/13/2022

"Unit keeps tripping breaker. Fridge was plugged into a GFCI outlet, which was causing it to trip. Customer plugged into a dedicated outlet and unit has not tripped. Will need to consult a licensed electrician per Service Pointer W11525530. Customer Verified with Techline, SR7734811190 that it is a GFCI outlet."

We serviced a

WHIRLPOOL WASHER

Model MHW5630HC

Near Rochester, NY 14616

Dave L

Job Details: 10/13/2022

Customer had a load of towels that did not spin out. No errors in diagnostics. Found drain hose installed too low. Customer added a stand pipe to correct issue. Tested unit extensivelyTo verify it was operating normally.

We serviced a

WHIRLPOOL OVEN

Model KFGG500EWH0

Near Camillus, NY 13031

Chuck G

Job Details: 10/13/2022

Customer stated that unit is not consistently heating up. I cycled the unit on 350 bake cycle measuring the high and low temps 10 times in which the unit operated normally. I could not duplicate the issue. Unit tested good.

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Rochester, NY 14611

Andres V

Job Details: 10/13/2022

Replaced door switch and tested unit. Unit is turning on and heating properly; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL

We serviced a

MAYTAG DRYER

Model MGDC400VWO

Near Rochester, NY 14619

Andres V

Job Details: 10/13/2022

Customer stated unit was not stopping when in a automatic cycle. I checked timer to make sure it advanced and also that unit is heating. Thermostat is not sensing correct temp. Ordering fuse.; ordrng 1 WP3387134 (Thermostat)

We serviced a

MAYTAG DRYER

Model MED5630HWO

Near Rochester, NY 14618

Andres V

Job Details: 10/13/2022

Customer stated unit was making loud noise. I diagnosed unit and found lint built up around blower wheel. I cleaned out blower and put unit back together. Unit is no longer making noises.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Webster, NY 14580

Andres V

Job Details: 10/13/2022

"Customer stated units spray arms were not moving. I diagnosed unit using clear door, I did notice that neither arm were spinning. The water coming out does have good pressure and it does not look weak. Ordering new spray arms.; ordrng 1 W11101428 (Spray arm) and 1 WPW10448645 (Upper spray arm)"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Rochester, NY 14626

Dave L

Job Details: 10/13/2022

Water supply has been shut of to the unit turned on water supply. Cold water shut off leaks. Recommending the customer have a qualified plumber address the water issue

We serviced a

MAYTAG DRYER

Model PYET244AYW

Near Fairport, NY 14450

Ray Benedetto

Job Details: 10/13/2022

"Unit stopped working mid-cycle. Machine receiving ~240 VAC. Called Techline SR7734809660, tested thermal fuse, no continuity. Needs thermal fuse to repair.; ordrng 1 LA-1053 (Thermal Fuse)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Syracuse, NY 13219

Chuck G

Job Details: 10/13/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW03

Near Rochester, NY 14616

Dave L

Job Details: 10/13/2022

Found leak on plastic water supply line. Leak is on the house side. Recommending that the customer have a qualified plumber install a copper water supply line.

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Newark, NY 14513

Andres V

Job Details: 10/13/2022

Washers model was worn out and could not see model number so previous tech accidentally got the wrong part number. I found the model and I'm ordering correct part.; ordrng 1 W11217817 (Suspension)

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near Lyons, NY 14489

Andres V

Job Details: 10/13/2022

I went to install lid on the washer I noticed that it had a dent. Ordering new lid.; ordrng 1 Wpw10460693 (Lid)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near Fairport, NY 14450

Ray Benedetto

Job Details: 10/13/2022

Replaced ice maker. Component cycled and filled. Operating normal.

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW3

Near Penfield, NY 14526

Josh Henchen

Job Details: 10/13/2022

"Customer stated dryer stopped working. Checked and found no codes, Ran all cycles with different temps, functions as expected. Dryer checks good."

We serviced a

WHIRLPOOL OVEN

Model MGR6600FZ2

Near Penfield, NY 14526

Josh Henchen

Job Details: 10/13/2022

"Replaced faulty ignitor, cleaned bake burner, tested range. Heated to 350 in 13 mins. Range checks good.; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"

We serviced a

WHIRLPOOL WASHER

Model GHW9150PW2

Near Syracuse, NY 13219

Chuck G

Job Details: 10/13/2022

Customer canceled service

We serviced a

KITCHENAID RANGE

Model KSDB900ESS1

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/13/2022

"Oven is not heating. Found that bake element is burned out, ordering element.; ordrng 1 W10779716 (Bake Element)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Rochester, NY 14624

Josh Henchen

Job Details: 10/13/2022

"Replaced Cam, door latch, striker, drain pump, and agitator due to washer making loud noise and stopped draining. Ran unit in diagnostic mode, all functions good. Ran quick load no noises. Recalibrate unit, washer checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11394572 DOOR LATCH , and 1 W11457841 STRIKE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFC2290VPY4

Near Hilton, NY 14468

Dave L

Job Details: 10/13/2022

Repaired broken damper that was preventing cooling. Gaskets are torn ordering fresh food and freezer gaskets. Customer paid in full. Refrigerator cooling after damper repair. ; ordrng 2 W10830047 (Gasket)s and 1 W10436252 (Gasket freezer)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ06

Near Cicero, NY 13039

Chuck G

Job Details: 10/13/2022

"Customer stated upon replacing the light bulb the unit stopped working. After inspecting unit i discovered that the fuse was blown. I replaced fuse and all power was restored to unit. Surface light was still not working, control tested bad. I quoted customer to replace fuse and control W11342846 but they declined the control portion of the repair. Replaced fuse."

We serviced a

KITCHENAID RANGE

Model KSGB900ESS1

Near Hilton, NY 14468

Dave L

Job Details: 10/13/2022

SR7734807452 documented intermittent right front burner with tech line. Adjusted spreader until flame was consistent. ; ordrng 1 WPW10256028 (Burner)

We serviced a

KITCHENAID REFRIGERATOR

Model KFCO22EVBL2

Near Fairport, NY 14450

Ray Benedetto

Job Details: 10/13/2022

Freezer is getting frost buildup in front right corner of freezer. Found gap in door gasket on right top. Needs gasket to repair.; ordrng 1 W10436252 (Door Gasket)

We serviced a

KITCHENAID RANGE

Model KOCE500ESS05

Near Bloomfield, NY 14469

Jeremy

Job Details: 10/13/2022

"Microwave does not come on. Tested lamp according to tech sheet, tests bad. Ordering lamp.; rqstng P&A on 1 WPW10490593 (Lamp Housing) and 1 W10886919 (Lamp)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Farmington, NY 14425

Jeremy

Job Details: 10/13/2022

Customer stated dishes are not getting dry. Ran diagnostics and found F7E1. Verified heater operation in diagnostic cycle. Ordering control board.; rqstng P&A on 1 W10906426 (Control)

We serviced a

MAYTAG DRYER

Model MED6630HC2

Near Lyons, NY 14489

Andres V

Job Details: 10/13/2022

Installed new lid on unit.

We serviced a

WHIRLPOOL DRYER

Model WGD7500GW0

Near Liverpool, NY 13090

Chuck G

Job Details: 10/13/2022

"Replaced igniter. Igniter still wasnt glowing when i tested unit. 120 volts going to igniter. Found error code F2E1- stuck key. New igniter tested bad, reordering igniter 279311. SR7734807506; ordrng 1 279311 (Igniter)"

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHW0

Near Hilton, NY 14468

Dave L

Job Details: 10/13/2022

Customer is concerned with clean light not coming on at the end of the cycle. Found f6e4 error in diagnostics and significant suds in the dishwasher sump. Cleared suds. Unit tested okay afterwards

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Palmyra, NY 14522

Andres V

Job Details: 10/13/2022

Replaced sump and pump along with bottom wash arm. I started a normal cycle and watched for any leaks. Unit is washing properly now.

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Victor, NY 14564

Jeremy

Job Details: 10/13/2022

"Found unit completely unresponsive. Unplugged unit and plugged and motor begins to run immediately then control shuts off. Unplugged motor and control functions properly. Unit has F1E1 and F1E2. Ordering motor, capacitor and control.; ordrng 1 W11399433 (Control) and 1 W11497303 (Motor) and 1 W11428524 (Capacitor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Churchville, NY 14428

Josh Henchen

Job Details: 10/13/2022

"Replaced broken adjuster on top rack. Tested dishwasher, Checks good."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Waterloo, NY 13165

Doug Balcom

Job Details: 10/13/2022

Customer does not have the part yet. They are contacting ups to track it down. Needs to be rescheduled after they receive the part. ; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFX2876DRM00

Near Fairport, NY 14450

James

Job Details: 10/13/2022

No cooling in freezer. Ff section frozen over. Test 4 passed. Compressor not turning off. Defrosted evap. Thermistor is corroded. Freezer led dead. Need harness control and led; ordrng 1 W10837236 (Thermistor) and 1 Sh15 and 1 WPW10628307 (Control) and 1 W11130208 (Led)

We serviced a

KITCHENAID MICROWAVE

Model KEMS308SSS00

Near Fairport, NY 14450

James

Job Details: 10/13/2022

"Customer stated white light coming from behind panel and noise changes intermittently while using microwave. No errors. Unit functioning as normal upon arrival. Told customer to monitor and if either issues reoccur, then to replace parts. No sc if labor is paid. ; used 1 Sh15 from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 10/13/2022

Unit leaked inside fridge. Cleared out rear drain tube and verified water drained correctly. Angled drain so runoff is better directed toward drain hole.