We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Victor, NY 14564
Josh Henchen
Job Details:
11/10/2022
Customer stated UI is peeling away from unit. Checked and found UI peeling away from console. Replaced and tested. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11460908 CONSOLE
We serviced a
WHIRLPOOL DRYER
Model WHD5090GW0
Near Macedon, NY 14502
Josh Henchen
Job Details:
11/10/2022
"Called and spoke to customer to verify work. She wanted the inside of dryer cleaned out, told her it's not necessary to clean the inside of these dryers as it's not a traditional system. No service required. Customer needs service call refund."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Webster, NY 14580
Andres V
Job Details:
11/10/2022
Customer stated unit would start a cycle then it would cancel the cycle. I put unit into a diagnostic mode and checked error codes found code F3E2 for thermistor shorted. I had customer turn power off to unit then turn it on again. I started a cycle and unit started washing properly without cycle being canceled.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ1
Near Lima, NY 14485
Jeremy
Job Details:
11/10/2022
Oven is not igniting properly because it was not converted for use with LP gas. Converted range for LP gas. Unit tested good.
We serviced a
WHIRLPOOL OVEN
Model GY396LXGB2
Near Henrietta, NY 14467
Jeremy
Job Details:
11/10/2022
"Unit has F3E0 for open oven sensor. Sensor reads proper resistance at room temp. Followed steps on tech sheet and removed power from unit for longer than one minute. Plugged unit in and error is not present. If problem returns, unit would need control board replaced. Control is no longer available to order."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14624
Jeremy
Job Details:
11/10/2022
"Replaced gearcase, cam, belt, actuator, and hub for unit not spinning or completing cycles properly. Ran calibration cycle. Unit tested good.; dspstn on spec-tagged invntry: 1 W10528947 HUB 1 W10721967 CAM , 1 W11239857 BELT , and 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ2
Near Rochester, NY 14608
Jeremy
Job Details:
11/10/2022
"Customer stated they smelled gas and oven is smoking and anti tip bracket is installed incorrectly. Installed anti tip bracket correctly. Unable to locate a smell of gas or leak with bubble checks of joints. Smoke is from initial oven burn off. Customer was unaware of need to do heat prime to remove any manufacturing materials or odors. Called techline to report findings and was advised to unplug unit and turn off gas supply due to homeowner concerns. Transferred call to safety, informed to have customer contact safety directly to discuss further options. SR 7735022273Safety # 7734958287"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14606
Dave L
Job Details:
11/10/2022
Im out of balanced load caused the washer to stop before the spin cycle. The customer manually removed water causing drain lock out. Checked pump windings at control. Slightly out of range. Replaced pump. Cleared cycle and tested unit. Verified pressure hose and port are not clogged. Washer tested ok after reset. ; dspstn on spec-tagged invntry: 1 W11399437 PUMP- WATER
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06Y
Near Rochester, NY 14623
Ray Benedetto
Job Details:
11/10/2022
Excessive frost buildup in freezer. Bottom of the door is bowed and gasket is warped. Needs door and gasket.; ordrng 1 W10746783 (Door) and 1 W10856583 (Gasket)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14616
Dave L
Job Details:
11/10/2022
Replaced warped wash basket. Tested ok. ; dspstn on spec-tagged invntry: 1 W10554251 BASKET
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Fairport, NY 14450
Ray Benedetto
Job Details:
11/10/2022
"Unit trips breaker when dispensing water. Found water valve popped of plastic housing. Secured valve into housing. Tested, unit did not trip breaker. Customer will monitor."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Canandaigua, NY 14424
Doug Balcom
Job Details:
11/10/2022
Customer states unit runs but no heat. Checked voltage at outlet have 240 vac. Found bad thermal cutoff. Replaced thermal cutoff. Ran test unit is heating. Unit is operating as designed. ; used 1 279816 (Cutoff thermal) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW9750WW00
Near Rochester, NY 14620
Jeremy
Job Details:
11/10/2022
Customer stated unit is leaking. Checked and found that bellows is torn and leaking water. Ordering bellows.; ordrng 1 WP8182119 (Bellows)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Webster, NY 14580
Andres V
Job Details:
11/10/2022
Customer stated that unit was making a noise. She did say it was drying a little better but not much. I took dryer apart and checked but I did not see anything. I then took temp readings and used whirlpool vent tested which tested good. I called whirlpool to get this documented they believe that it is a ventilation issue. sr7734828194
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Penfield, NY 14526
Jeremy
Job Details:
11/10/2022
"Unit will not start a cycle, just says to close lid. Lid switch tests open when lid is closed. Ordering lid latch assembly.; ordrng 1 W11394572 (DOOR LATCH), dspstn on spec-tagged invntry: 1 W11457841 STRIKE"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fairport, NY 14450
Ray Benedetto
Job Details:
11/10/2022
"Replaced gearcase, stator, rotor, hub, suspension rods and button. Tested with self-diagnostic. Calibrated unit. Recommended customer use Self-Clean. All operations normal.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Rochester, NY 14609
Andres V
Job Details:
11/10/2022
Customer stated she couldnt get ice bin out. I pushed button on ice bin in and pulled hard bin came out. Unit is working properly.
We serviced a
KITCHENAID DRYER
Model KGYS750LQ2
Near Rochester, NY 14613
Andres V
Job Details:
11/10/2022
"Customer stated unit was not working. They replaced the door switch themselves, when I arrived I set timer to a timed drying cycle and unit turned on. They said it was not working yesterday but it was when I arrived"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, NY 14612
Dave L
Job Details:
11/10/2022
Found open fan motor ordering fan; ordrng 1 WP2315549 (Fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Walworth, NY 14568
Ray Benedetto
Job Details:
11/10/2022
"Unit was making loud noise from rear. Found vibration coming from compressor, suction line, wiring and frame. Secured all water tubing, wiring and section tube together, noise eliminated."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM2
Near Pittsford, NY 14534
Ray Benedetto
Job Details:
11/10/2022
Unit will power on and off and not consistently cool. Found burned solder joint on control board. Replaced control board and programmed software. Operating normal.
We serviced a
KITCHENAID OVEN
Model KFGD500ESS04
Near Rochester, NY 14613
Andres V
Job Details:
11/10/2022
Customer stated that unit is still not cooling properly. She's had several calls for this issue but we cant find what's going on. I pre heated oven to 400 and put a skillet to get a temp reading. When oven was preheated I took a temp reading of 325. I calibatred unit to cook 30 degrees hotter. I suggested that if customer is unhappy with the performance of the unit to give whirlpool a call.; dspstn on spec-tagged invntry: 1 WP7432P143-60 IGNITER
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Baldwinsville, NY 13027
Chuck G
Job Details:
11/10/2022
"Customer stated that unit is displaying a F7E1 error code. Error codes F7E1- tachometer missing and F7E7- motor unable to reach target RPM. I ran a diagnostic test cycle in which the unit would not agitate or spin. Motor tested good, capacitor tested bad. Replaced capacitor. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good"
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near North Syracuse, NY 13212
Chuck G
Job Details:
11/10/2022
Customer stated that unit is not powering on. After inspecting the unit i discovered that the unit is not getting 240v. I explained to the customer that the issue is with the electric going to the unit.
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Cicero, NY 13039
Chuck G
Job Details:
11/10/2022
Customer stated that door is not closing properly. After inspecting unit i discovered that the strike is broken and also the handle has broken tabs. Replaced strike and ordering handle W10861225. ; ordrng 1 W10861225 (Handle)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW1
Near Syracuse, NY 13204
Chuck G
Job Details:
11/10/2022
"Customer stated that when they turn on unit the lid locks but does nothing else. I verified the issue. No codes. I attempted to run a diagnostic cycle but the unit did nothing, i then tried running a normal cycle and the lid locked but did nothing else. Ordering control (timer/CCU) W11371721; ordrng 1 W11371721 (Timer/CCU)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Syracuse, NY 13210
Chuck G
Job Details:
11/10/2022
"Customer stated that the units door would not close all the way and when he took the cardboard off the unit had damage. Upon arrival the unit was still on the shipping crate, box was not damaged. Upon inspection i found that the cavity on the left side of unit was damaged , the door was also bent on the same side and the console was also damaged on the right side. I called tech support and they deemed unit unrepairable and the customer will have to contact customer service. SR#7735021617"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Manlius, NY 13104
Chuck G
Job Details:
11/10/2022
"Customer stated that unit is out of balance. Codes F0E9-out of balance. Ran a diagnostic test cycle in which the unit operated as intended. Unit is not connected to WiFi, i explained to the customer that they need to download the Maytag app, add appliance and follow the prompts to get the unit to connect to there WiFi in order for unit to get the update that corrects this issue. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Manlius, NY 13104
Chuck G
Job Details:
11/10/2022
"Replaced harness, control and sump assembly all at the same time, upon testing spray arm was not moving but the wash motor appeared to be running fine. Water valve tested bad. Ordering valve W11175771; ordrng 1 W11175771 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Pittsford, NY 14534
Jeremy
Job Details:
11/10/2022
Customer stated unit is wobbly and fresh food door is not closing properly. Adjusted right roller to balance unit. Also adjusted fresh food door to be the same height as freezer door. Crisper pan is cracked and does not stay on rail. Ordering crisper pan to be direct shipped to customer.; ordrng 1 W11162443 (Crisper DIRECT SHIP TO CUSTOMER)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Canandaigua, NY 14424
Doug Balcom
Job Details:
11/10/2022
Customer states unit will not drain. Ran diagnostic test found F9E1 error code. Found broken wire to drain pump. Repaired wire. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WED96HEAU1
Near Canandaigua, NY 14424
Doug Balcom
Job Details:
11/10/2022
Customer cancelled at the door. They are going to get a vent company to fix their venting.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Henrietta, NY 14467
Ray Benedetto
Job Details:
11/10/2022
Unit losing power intermittently. Outlet pushing out unsteady voltage. Unit receiving ~200 VAC when electric stabilizes. Customer will need to consult electrician to rectify problem.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Hilton, NY 14468
Dave L
Job Details:
11/10/2022
Duplicate job; dspstn on spec-tagged invntry: 1 W11165546 VALVE and 1 W11393685 GEARCASE
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Hilton, NY 14468
Dave L
Job Details:
11/10/2022
CustomerConcerned with oven temperature. Found that the oven has already been calibrated properly by customer. Observed for 40 min to verify.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS02
Near Rochester, NY 14604
Andres V
Job Details:
11/10/2022
"Customer stated unit had a dent when delivered. Customer had left side and freezer door. I started to put on left side door and noticed that the connection at the top was different then the original, the person who ordered this didn't get the right revision number. I did install the freezer door and put name plate on. Ordering left side door.; ordrng 1 W11518739 (Left hand door)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Ontario, NY 14519
James
Job Details:
11/10/2022
Ff evap frozen. Found drain tube clogged. Steam cleaned drain and defrosted evap. No charge.
We serviced a
WHIRLPOOL DRYER
Model MGD6630HW3
Near Ontario, NY 14519
James
Job Details:
11/10/2022
Unit leaking when steam valve activates. Pressure is so high water hits door. Left water disconnected. ; ordrng 1 W11216837 (Valve)
We serviced a
JENN AIR REFRIGERATOR
Model JFC2089HES
Near Ontario, NY 14519
James
Job Details:
11/10/2022
"Unit off upon arrival. Unit runs but compressor wont start. Swapped start relay and compressor turned on. Outlet is loose, recommend changing outlet. Customer is to monitor if unit stays cooling."
We serviced a
KITCHENAID RANGE
Model KDFE104DBL5
Near Webster, NY 14580
James
Job Details:
11/10/2022
Replaced hose and pump. Tested and unit drained completely. ; dspstn on spec-tagged invntry: 1 WPW10545278 HOSE- DRAIN
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Syracuse, NY 13207
Chuck G
Job Details:
11/10/2022
"Customer stated that lid is not latching and is concerned about the water level. No codes. I ran a diagnostic test cycle in which the unit operated normally. I had the customer start a heavy duty cycle with deep water to show him how it adds more water. I explained to the customer not to open the lid once the cycle has started, cycle selecting to give him the most water , how much HE detergent to use and how to load the unit. Unit tested good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Livonia, NY 14487
Josh Henchen
Job Details:
11/07/2022
"Customer stated ice not coming out of door. Checked and found ice build up in auger, flap frozen shut. Removed and cleaned out ice, realigned. Ice dispenser working properly. Refrigerator checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, NY 14618
Ray Benedetto
Job Details:
11/07/2022
"Customer concerned about unit powering off. Checked unit in test mode, all fans and heater work. No fault codes in memory. All operations normal. Customer will monitor."
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Rochester, NY 14624
Andres V
Job Details:
11/07/2022
Replaced the hub and agitator. I calibrated unit and ran a diagnostic cycle. Cycle ran throughr successfully unit now spins.; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Greece, NY 14626
Andres V
Job Details:
11/07/2022
Customer stated unit was not draining. I diagnosed unit found that pump was getting voltage and turning. I checked drain hose and saw that it was clogged at the connection to the disposal. I cleared it out and tested it. Unit now drains properly.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN
We serviced a
MAYTAG WASHER
Model MVWB980BG0
Near Rochester, NY 14618
James
Job Details:
11/07/2022
Replaced hub and tested. Unit ran spin cycle successfully. Credit control towards bearing.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Rochester, NY 14618
James
Job Details:
11/07/2022
"Replaced control, gearcase, actuator, and agitator. Calibrated and leveled feet. Tested diagnostics cycle successfully. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Canandaigua, NY 14424
Josh Henchen
Job Details:
11/07/2022
"Replaced gasket due to leak in front right corner. Ran diagnostic cycle, all functions as expected, no leaks. Ran heavy cycle for about 40 mins with no leaks, drained no leaks customer will monitor.; dspstn on spec-tagged invntry: 1 W11177741 GASKET"
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW2
Near Pittsford, NY 14534
Josh Henchen
Job Details:
11/07/2022
"Replaced broken heating element due to dryer not heating. Ran normal cycle, runs and heats as expected. Dryer checks good."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Hilton, NY 14468
Andres V
Job Details:
11/07/2022
Customer stated unit was giving her F2E2 error code which is for communication. I diagnosed unit but could not get it to respond to commands. I took off front panel and unplugged the connection cleaned it out. When I plugged unit back in it turned on and responded to being put into a diagnostic cycle. I reccomend replacing the UI; ordrng 1 W11478524 (UI)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Rochester, NY 14612
Andres V
Job Details:
11/07/2022
Customer stated unit sanitized light was blinking at the end of cycle. I put unit into a diagnostic mode and checked error codes. Found code F7E1 for no heat. When I ran a diag cycle heating element did come on at the end. I could not duplicate issue. Reccomended customer uses unit like normal and monitor it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14616
Andres V
Job Details:
11/07/2022
"Arrived to customers home, they stated that they took care of issue it was just a loose screw."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Irondequoit, NY 14617
Andres V
Job Details:
11/07/2022
Customer stated unit was not dispensing water again after replacing filter. I called whirlpool to get this issue documented. whirlpool also does not know what exactly could be causing this issue. They recommended putting a pressure reducer and new valve. Sr 7734985575; ordrng 1 W10786952 (Pressure reducer) and 1 W11043013 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Syracuse, NY 13206
Chuck G
Job Details:
11/07/2022
Replaced tub and gearcase. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good
We serviced a
GE WASHER
Model GTW220ACK7WW
Near Rochester, NY 14613
Ray Benedetto
Job Details:
11/07/2022
"Found rear unit positioned in a concrete channel in basement. Removed rear legs from channel and leveled correctly. All operations, fill, drain and spin, working properly. Suspension has no issues. Machine is sturdy. Customer will monitor."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Perry, NY 14530
Jeremy
Job Details:
11/07/2022
"Unit will not power on. Verified unit is receiving proper voltage. Removed power from unit, reseated connectors on control board, turned power back on and unit began operating. No stored error codes. If problem returns order control W11637581"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HV1
Near West Henrietta, NY 14586
Jeremy
Job Details:
11/07/2022
Customer stated they saw sparks inside microwave when it was running. Ran microwave with a mug of water and could not see any sparks. Customer to monitor and record video if problem persists.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Rochester, NY 14609
Andres V
Job Details:
11/07/2022
Customer was not home but they asked me to leave bin on the side door.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14624
Jeremy
Job Details:
11/07/2022
"Found that gearcase is not engaging properly during spin and only agitator is spinning. Ordering gearcase, cam, belt actuator and hub.; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10721967 (CAM), ordrng 1 W11239857 (BELT) and 1 WPW10006355 (ACTUATOR), rqstng P&A on 1 W10528947 (HUB)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Rochester, NY 14619
Jeremy
Job Details:
11/07/2022
"Unit has F0E5 error code and will not always complete a cycle. Unit is not balancing loads properly. Replaced ACU, unit tested good.; dspstn on spec-tagged invntry: 1 W11322905 CNTRL- ELEC"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Irondequoit, NY 14609
Ray Benedetto
Job Details:
11/07/2022
"Replaced console cap and user interface. Tested unit with self-diagnostic, all operations normal."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW07
Near Phelps, NY 14532
Doug Balcom
Job Details:
11/07/2022
Tapped system low side pressure -20 high side 40. .23 amp draw on compressor. Charged system with 120 psi of nitrogen. Lost 30 psi in 20 minutes. Unable to find any leaks outside of cabinet including on evaporator. Techline is submitting unit for exchange. SR#7734989123
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Shortsville, NY 14548
Doug Balcom
Job Details:
11/07/2022
Replaced icemaker and heater. Cycled icemaker icemaker cycled and filled with water. Unit is operating as designed. ; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Geneva, NY 14456
Doug Balcom
Job Details:
11/07/2022
Customer rescheduled at the door. She has to take her son to the emergency room. ; schdld next appmnt for 11/10 THU !
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Williamson, NY 14589
James
Job Details:
11/07/2022
Unit vibrates excessively. Unit shifted so its balancing in 3 feet. Leveled unit and calibrated. Ran spin cycle and unit still shaking. Need basket. ; ordrng 1 W11172199 (Basket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Ontario, NY 14519
James
Job Details:
11/07/2022
Liner cracked at bottom of ff section. Water coming out of spray foam. Called techline. Sr7734989487 unit non repairable. Part kit was not complete parts were missing from box.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Pittsford, NY 14534
Josh Henchen
Job Details:
11/07/2022
"Customer stated unit is out of balance/ loud operation. Checked and found no codes. Ran diagnostic cycle, functions as expected. Recalibrate unit. Ran bulky items cycle with towels/clothing, operated as expected. Ran Drain and spin, unit rebalanced load and operated as expected. Washer checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Manlius, NY 13104
Chuck G
Job Details:
11/07/2022
"Customer stated that unit is not washing dishes. No codes. I ran a diagnostic test cycle and discovered that the units wash motor is not running. Replaced sump assembly. I ran another diagnostic test cycle in which the unit still had the same issue. Ordering sump harness, control and control. ; ordrng 1 W10919642 (Harness) and 1 W11305308 (Control) and 1 W11085683 (Sump)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Penfield, NY 14526
Jeremy
Job Details:
11/07/2022
Replaced heater in accordance with special project. Unit tested good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHEN AID OVEN
Model n/a
Near Fairport, NY 14450
Jeremy
Job Details:
11/07/2022
"Customer stated unit does not beep when preheated. Found that sound was turned off. Turned around on, unit tested good."
We serviced a
WHIRLPOOL DRYER
Model PYET244AYW
Near Fairport, NY 14450
Jeremy
Job Details:
11/07/2022
Found that dryer is shutting off prematurely due to over heat switch in motor tripping. Unit has a loud humming noise when running. Verified unit is not overheating and good air flow. Would need motor and blower to complete repair. Customer opting out of repair and going to purchase new unit.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Ontario, NY 14519
James
Job Details:
11/07/2022
Door rubs against tub when closing and wont seal. Need door assembly. ; ordrng 1 W10908291 (Door) and 1 WP8534854 (Hinge) and 1 WP8534853 (Hinge) and 1 W11231154 (Panel)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL5
Near Webster, NY 14580
James
Job Details:
11/07/2022
"Unit not draining. Pump is running no pressure to garbage disposal. Cleaned drain hosefrom both ends and still not draining. Either pump is weak or check valve is sticking. ; ordrng 1 W10876537 (Pump) and 1 8269144A (Hose) and 1 WPW10545278 (Hose check), dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"
We serviced a
MAYTAG MICROWAVE
Model MMV4206FZ2
Near Irondequoit, NY 14617
James
Job Details:
11/07/2022
"Primary interlock switch sticking causing door open error. Replaced door switch kit and tested. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK , used 1 Sh15 from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD8000BW0
Near Avon, NY 14414
Josh Henchen
Job Details:
11/07/2022
"Replaced coil kit due to dryer not cycling heat correctly. Tested dryer on normal function, functions as expected. Dryer checks good. If problem persists order ignitor 279311.; dspstn on spec-tagged invntry: 1 279834 COIL KIT"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Manlius, NY 13104
Chuck G
Job Details:
11/07/2022
"Customer stated that the unit is making a noise when it first starts up. I inspected unit and found that the metal dryer vent hose clamp was not tightened causing a vibration, i tightened clamp and tested unit. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elbridge, NY 13060
Chuck G
Job Details:
11/07/2022
"Customer stated that unit is not completing a cycle. Unit did complete a diagnostic cycle normally. Error codes F2E1-stuck key & F8E1-long fill. The drain hose is going through the floor directly into a horizontal drain, i explained to the customer that the drain hose should be run into a 2 stand pipe with a trap. I also explained to the customer about proper loading and how much HE detergent to use. Calibrated unit. Ran another diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
MAYTAG FREEZER
Model MVW6230HW2
Near Syracuse, NY 13209
Chuck G
Job Details:
11/07/2022
"Customer stated that unit has no power. I verified the issue and the UI is not responding to commands and display is not turning on. Outlet tested good. Control is getting the proper voltage. Ordering UI W11478524, Ui harness W11596129 and control W11567712. ; ordrng 1 W11596129 (UI harness) and 1 W11478524 (UI) and 1 W11567712 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Cicero, NY 13039
Chuck G
Job Details:
11/07/2022
"Replaced dampers, gearcase, cam, belt and hub. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Macedon, NY 14502
Ray Benedetto
Job Details:
11/07/2022
"Replaced freezer door. Leveled doors. Verified water dispenser, operating normal."
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Brighton, NY 14620
Ray Benedetto
Job Details:
11/07/2022
"Unit flooded floor during wash cycle. Found drain hose not tightened and sticking out of drain pipe. Secured hose and tested drain and spin functions. Drain hose moves when unit vibrates, but now tied securely and doesn't move."
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS09
Near Honeoye Falls, NY 14472
Jeremy
Job Details:
11/07/2022
Replaced magnetron and inverter for F1E5 error. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Manlius, NY 13104
Chuck G
Job Details:
11/04/2022
Replaced control. Calibrated unit. Ran a diagnostic test cycle in which the unit operated at intended. Unit tested good
We serviced a
MAYTAG RANGE
Model MGR8800FZ2
Near Rochester, NY 14625
Andres V
Job Details:
11/04/2022
"Customer stated unit broil cycle was not staying on. I diagnosed unit noticed that the flame was very yellow and not a normal flame. I asked customer if he had gas or LP he said he had LP. I asked if he had orfices for the conversion but he has misplaced them and doesn't know where they are. ; ordrng 1 W11087486 (Lp conversion kit) and 1 W11560165 (Lp conversion kit), dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Penfield, NY 14526
Andres V
Job Details:
11/04/2022
I replaced left side gasket on unit successfully when I went to install the right side gasket I split the gap between the liner and door to much so gasket was not staying on properly. Unit needs a new door.; ordrng 1 LW10341284 (Right door)
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Rochester, NY 14612
James
Job Details:
11/04/2022
Unit runs for hours. No errors. Tested and found slow flow into tub from both valves. Recalibrated control and tested rinse and spin successfully. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, NY 14626
Dave L
Job Details:
11/04/2022
Replace seized pump and latch. Ran diagnostics cycle and calibration to test. Tested ok. ; dspstn on spec-tagged invntry: 1 W11394572 DOOR LATCH
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW
Near Pittsford, NY 14534
Josh Henchen
Job Details:
11/04/2022
"Customer stated unit would fill and drain, didnt seem like clothing was being washed. Checked and found F5E2,F0E5. Ran diagnostic mode and lid lock would not engage. Unit needs new latch assembly . Replaced and tested. Washer checks good.; used 1 W11307244 (LATCH) from stock"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AB01
Near Fairport, NY 14450
Josh Henchen
Job Details:
11/04/2022
"Customer stated oven stopped working after self clean. Checked and found display not lighting up when on. Tested thermal fuse, it was open. Replaced thermal fuse and tested. Oven checks good.; dspstn on spec-tagged invntry: 1 WP4449751 THRMST- FIX and 1 WPW10545255 FUSE, THERMAL"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Dansville, NY 14437
Jeremy
Job Details:
11/04/2022
Customer stated tub is banging on sides when spinning. Found week suspension springs causing tub to sway too much during spin. Ordering suspension kit.; ordrng 1 W11400156 (Suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Caledonia, NY 14423
Jeremy
Job Details:
11/04/2022
Replaced evaporator fan motor for not running. Unit tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Webster, NY 14580
James
Job Details:
11/04/2022
"Dispenser door spring bent, preventing door from closing. Need dispenser. ; schdld next appmnt for 11/9 WED !"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ1
Near Brewerton, NY 13029
Chuck G
Job Details:
11/04/2022
Customer stated that unit has a stuck display. No codes. Display is stuck with calibration icons displaying when not in calibration mode. Ordering control W11564644 and display W11122852; ordrng 1 W11564644 (Control) and 1 W11122852 (Display)
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Rochester, NY 14612
Dave L
Job Details:
11/04/2022
Ui control mismatch error. Customer did not want us to proceed WPW10491734; ordrng 1 WPW10491734 (Interface)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Webster, NY 14580
James
Job Details:
11/04/2022
"Evaporator frozen over. Replaced harness, changed settings to timed defrost, and defrosted evap and drain. Customer is to monitor. If problem persists replace main control. ; dspstn on spec-tagged invntry: 1 W10843055 CNTRL- ELEC , used 1 W11033168 (Harness), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Webster, NY 14580
James
Job Details:
11/04/2022
Customer complaint of clothes coming out wrinkled. Ran calibration and diagnostics cycle. Recommend running deep water cycle with balanced load and monitoring results.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYB1
Near Rochester, NY 14617
Dave L
Job Details:
11/04/2022
Found sump leaking at diverter. Customer is going to replace; schdld next appmnt for 11/11 FRI !
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14625
Andres V
Job Details:
11/04/2022
"Replaced sump and pump. Tested unit on a normal cycle, watched underneath unit for leaks. I did not see any unit is working properly now.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Henrietta, NY 14467
Jeremy
Job Details:
11/04/2022
"Unit has F2E0 error. Turned off circuit breaker and reseated connectors on console. Powered unit back on and error no longer comes up. If problem returns order console W10913685.; rqstng P&A on 1 W10913685 (Console), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Churchville, NY 14428
Ray Benedetto
Job Details:
11/04/2022
Replaced roller and screw. Cycled unit through tests. No abnormal noise coming from fans or compressor. Customer will monitor.