Unit loud in spin cycle due to failed bearing. Replaced bearing kit and tested. Unit functions properly. ; used 1 W10435302 (Bearing) from stock

Replaced icemaker and unit cycled on its own. One year warranty on repair.

"Replaced control and tested. New control blows fuses. Tested door switches and reinstalled old control. Old control runs but doesn't energize magnetron. Called techline. Wires were backwards on capacitor. New magnetron shorted to ground. Corrected wires, replaced fuse and installed original mag. Unit functions properly. Sr7735162552; used 1 Wpm0805101 (Fuse), and 1 Wpm0805102 (Fuse) from stock"

"I Installed crisper for customer, also checked freezer to make sure it wasn't frosting. Freezer looked good no frost build up."

"Cold water is continuously dripping into tub and unit will not fill with cold water. Replaced fill valve, unit tested good.; used 1 W11165546 (VALVE) from stock"

Replaced control for heater not turning on. Unit tested good.

Customer stated no heat in dryer. Checked and found heating element had a break in coil. Replaced heating element and thermal cut-off. Dryer tested good.

Customer states no cooling either compartment. Found compressor not running. Replacing compressor per SP W11634348. Ordering compressor kit and lokrings.; ordrng 1 W11370574 (Compressor kit) and 1 W11107829 (Drier) and 1 2174739 (Process tube) and 1 W11506635 (Charging tube) and 2 W11504415 (Lokring)s and 2 W11504420 (Lokring)s and 5 W11504431 (Lokring)s and 2 W11504445 (Lokring)s and 2 W11504447 (Lokring)s and 1 876765 (Tubing kit)

"Customer states F7E1 error code. Found F7E1 error code. Found belt off . Replaced belt and cam. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.; used 1 W10721967 (Cam), and 1 W11239857 (Belt) from stock"

"Customer states buttons don't work and unit will not start. Ran diagnostic test found F6E2, F3E1, and F9E1 error codes. Found seal on console bad allowing moisture to get into the UI. Ordering UI, console, pressure switch, and air trap. ; rqstng P&A on 1 W10903220 (Air trap) and 1 WPW10448876 (Pressure switch) and 1 W11218376 (Console) and 1 W10911042 (UI)"

Customer states dishwasher not cleaning dishes. Ran diagnostic test found bad sump assembly. Ordering sump assembly.; rqstng P&A on 1 W10902372 (Sump assembly)

"Replaced control, UI , and inverter due to unit loosing power. Found pinched wire at power supply board that powers dc fans and 3 way valve. Repositioned and verified continuity. Ran test 4 and 5 to verify compressor speed and 3 way valve. Tested ok."

"Customer stated that the dryer is making a noise. I verified the issue. After inspecting unit i found debris in the blower wheel house that was causing the noise, i removed the debris. Unit tested good"

"Customer stated that unit is making a noise while in spin. I found that the actuator isnt engaging the cam all the way and capacitor has fluid leaking. Replaced cam, actuator and capacitor. I calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. I started a quick wash cycle with a load of towels, the unit completed it successfully. Unit tested good"

"Customer stated that unit will not start a cycle. Error code F5E3-lid unlock fault and F2E1-stuck key. I ran a diagnostic test cycle in which the unit operated normally. Calibrated unit. I then started a normal cycle with a load of laundry while explaining to the customer how the unit works, cycle selection, how much HE detergent to use and how to load the unit. Unit tested good."

Replaced both evaporator fans and defrost sensor for intermittent noise. Unit tested good. During repair right hand closer on upper wine rack was damaged. Ordering upper wine rack assembly.; ordrng 1 W10802017 (Upper Wine Rack)

Installed new control and bulb. Unit will not power up. Fuse is good. Power to control. Interlocks tested good. Filter board tested good. Per techline ordering a new control.; ordrng 1 W11552018 (Control)

Customer stated that unit stopped heating a few days ago. Replaced thermal cut-off kit. Unit tested good.

Customer canceled service.

"Customer stated that the dryer is making a noise. I verified the issue. After inspecting unit i found debris in the blower wheel house that was causing the noise, i removed the debris. Unit tested good"

Customer said he had the appt set up for Thursday and not today. This was also suppose to be for his refrigerator not dishwasher.; schdld next appmnt for 12/8 THU !

"Buttons not responding on control panel. Found ribbon cable coming apart. Needs console to fix, ordering for repair.; ordrng 1 WPW10206085 (Control Panel)"

"Customer stated unit didnt wash dishes properly. Checked and found F7E1,F10E2. Ran diagnostic mode, Pump/Motor not working to spin spray arms. Unit needs new pump/Motor W11416362. Customer would like time to consider options.; rqstng P&A on 1 W11416362 (Pump/Motor), dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

Customer stated unit was making a squealing sound. I diagnosed unit but could not get it to duplicate noise. Customer did have a recording of it but it was still difficult to identify where it was coming from. I ran several high spin speed cycles without any noise which makes me believe that it is not the gearcase also their was no oil residue or anything which is usually a good indication gearcase is bad. I did replace the slider to see if that would make a difference for the customer. I'm going to have customer run a load and see if noise is still there. If they do call back I will replace the gearcase.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER

"Door strike is broken preventing door from closing, also customer stated she never got the insulation with the unit. ; ordrng 1 W11545309 (Door strike) and 1 W11579564 (Insulation)"

Unit not starting a cycle. F5E1-lid switch fault. Replaced control and lid lock. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Started unit with 6 quarters successfully. Unit tested good

Customer stated that ice maker seems to be overflowing causing water to go into the ice maker Bin and also valve is making a loud noise when in use. I diagnosed unit checked the fascia heater also ran a harvest cycle and fill cycle on ice maker I didn't see it over flow this time but seems that it does every so often. Ice maker mold does not appear to be cracked. Ordering new valve and ice maker. ; ordrng 1 W11579560 (Ice maker) and 1 W11482383 (Water valve)

"Handed crisper drawer to customer, she said she would put it in. Checks good."

Found hot water hose leaking and unit not level. Leveled unit and replaced hot water hose ili; used 1 091712010876 (Hose) from stock

Unit had ice buildup on bottom of freezer. Thawed out ice sheet and cleaned drain hose. Removed obstruction from drain pipe and verified water drain ped at correct pace.

"Customer stated door wouldnt unlock after flood in basement. Checked and found F6E1,F1E2,F5E3,F8E1. Washer failed to run diagnostic cycle past C03. Would need new MCU and Door latch. Customer wants to purchase a new unit."

"Customer stated freezer door not sealing properly. Checked and found misformed seal, used a hair dryer to get seal to form to cabinet. If problem persists order new seal W10443316. Refrigerator checks good."

Unit makes loud grinding sound during spin cycle. Bad bearing on machine. Will need inner basket (NLA) and outer Tub to fix. Customer not going forward with repair.

"Unit would not spin or agitate due to a failed motor capacitor. Replaced capacitor, calibrated, and tested machine. Tests ok.; used 1 W11428524 (Capacitor) from stock"

"Customer stated not washing dishes correctly. Checked and found F6E4, Ran diagnostic cycle, all functions as expected. Dishwasher checks good."

Replaced shorted freezer led module. Tested ok; used 1 W11601310 (MODULE) from stock

"Unit will not start. Ohm reading on capacitor increases, component good. Unplugged unit and plugged back in and unit started Makes loud noise during spin cycle."

"Replaced compressor and tested. Unit began cooling, verified frost pattern. Customer is to monitor for 24 hours. ; dspstn on spec-tagged invntry: 4 W11504415 COUPLER BR 8.5X8 2 W11504431 COUPLER BR 7.5X5 , 1 W11506638 STUB EXT 8 , and 1 W10898074 SEALANT"

Replaced wire harness and crisper drawer. Drawer slides in and out properly. All operations normal. Freezer fan rotating. ; dspstn on spec-tagged invntry: 1 W11545823 HARNS- WIRE

Unit stopped draining in middle of cycle with loud buzzing noise. Long drain code in memory. Could not enter diagnostic mode and during diagnosis control panel completely died. Needs control board and drain pump to repair.; rqstng P&A on 1 W11124765 (Control Board) and 1 WPW10661045 (Drain Pump)

Customer stated unit was not spinning. I diagnosed unit found machine was not spinning or agitating. I checked underneath unit to make sure belt was still on. I also checked the voltage output from the board did find 120v. I then ohmed out the capacitor and found it to be out of range ordering new capacitor. ; used 1 W11158830 (Capacitor) from stock

I replaced the high limit and thermal fuse. Tested unit it now heats properly. I noticed that the lint screen was corroded and damaged. Screen needs replacing.; ordrng 1 W10120998 (Lint screen)

"Unit is excessively noisy during spin. Found noise is due to faulty bearing. Ordering gearcase, slider and wash plate.; rqstng P&A on 1 W11393685 (Gearcase) and 1 W10734521 (SLIDER) and 1 W10902814 (WASH PLATE)"

"Customer stated that unit is frosting up on the top shelf in freezer. After inspecting unit i found that the top freezer rack was cockeyed causing the left left side of freezer door not to close all the way. I removed top rack , bottom bin and door to inspect rails, rails tested good. I removed all frost from freezer and bins, i reassembled. I texted by opening and closing door several times and the door closes as intended. Unit tested good"

"Ff not cooling properly frost buildup on evaporator. Door gaskets torn. Ff fan not turning on in diagnostics. Need fan, gaskets, drain and silicone. ; rqstng P&A on 2 W10846057 (Gasket)s, ordrng 1 W11087438 (Fan harness) and 1 W11084807 (Drain tube), rqstng P&A on 1 W10841140 (Silicone)"

Installed ice maker that was broken at the harness. Bail arm is missing. Ordering bail arm; ordrng 1 WPW10474785 (Bail arm)

Found clogged defrost drain causing air return blockage. Cleared air returns and drain line.

Replaced timer that was not advancing. Ran unit to verify movement of timer. Tests ok.

I replaced the main board on unit and tested it on a bake cycle. I had smoked coming from the interior left side light. Their seems to be some residue on the light causing it to burn. Also the right side light is out and needs replacing. ; ordrng 2 WP4448972 (Oven light assembly)s

Customer stated unit was not draining. I diagnosed unit found filter was clogged. Used vaccum to clear out water I then took out filter and found a piece of clothing clogging it. Put filter back in and tested unit. Unit now drains and is working properly.; O-emld tckt

"I replaced the gearcase, basket and wash plate. I ran calibration cycle and also a diagnostic cycle. Unit ran through cycle successfully and is now working properly.; dspstn on spec-tagged invntry: 1 W10902814 WASH PLATE and 1 W11454734 GEARCASE"

Found drain hose hitting rear of cabinet furring spin causing a noise.

"Customer stated unit is slow to make ice and water filter is stuck in housing. Also freezer door handle had come off. Reinstalled door handle. Found that water is slow to dispense and icemaker not filling with enough water due to filter needing to be replaced. Removed filter to correct slow fill problem. Found that wire shelving is torn at the bottom of freezer door, no broken wires found. Icemaker tests good in diagnostics. Customer to monitor, if problem persists replace icemaker W10873791.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"

Replaced outer door. Unit tested good

Door handle broken need part. ; ordrng 1 WPW10130695 (Latch) and 1 Sh15

"Customer stated that unit is making a grinding noise. No codes. Ran a diagnostic test cycle and confirmed that the unit is grinding during spin, gearcase is leaking oil. Replaced gearcase. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good."

"Customer stated unit is not agitating. No codes. I inspected unit and found actuator was not engaged in Cam, i removed actuator and reinstalled. I calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good"

"Returning later with suspension; ordrng 1 W11130359 (Suspension), dspstn on spec-tagged invntry: 1 W11165546 VALVE"

Replaced vent and knobs. Door testing ok.

Replaced the door strike and latch. Had customer test door out to make sure she was satisfied. Door now stays close.

"Unit will start and shortly after throw a tachometer code and/or immediately complete cycle. Observed oil leakage from underneath. Open motor circuit error in memory. Ordering gearcase, shifter, capacitor, motor, agitator, cam and belt.; ordrng 1 W11550891 (Agitator) and 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W11395618 (Capacitor) and 1 W11481722 (Actuator)"

"Water is leaking from tube Fitting at water input. Attempted to reseat fitting, but component still leaked. Ordering for repair. Auger would run but would dispense ice. Adjusted auger shaft and unit now dispenses ice.; ordrng 1 WP2300868 (Tube Fitting), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"

Replaced motor and blower wheel. Tested unit and verified operation. One year warranty on repair.

Rack adjuster broken. Replaced rack adjusters and tested. ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

Unit dead. Replaced ui and tested. Unit functions properly

Unit not heating either oven. 122 volts at control. Tested for power at pigtail and missing l2. Recommend calling electrician.

Customer stated unit is filling too much and detergent is not being dissolved. Ran diagnostic cycle and found no stored error codes. Found that unit shuts off after running on normal cycle for about 10 minutes. Found that unit is losing power intermittently due to household electrical issue. Advised customer to contact an electrician.; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR

Right hand door gasket is torn causing air leak into fresh food section and freezer door handle is loose. Tightened freezer door handle and ordering door gasket.; ordrng 1 W10830162 (Right Gasket)

"Ice door fell out again, reinstalled ice door. Found that plastic retainer for flapper pin is broken and is part of dispenser housing. Housing is not a serviceable part and freezer door is no longer available to order."

Customer states clothes wet at end of cycle. No heat on timed dry. Found unit was set to air fluff on timed dry. Adjusted heat settings and unit is heating. Ran diagnostic test no codes. Unit is operating as designed.

"Converted cooktop to lp. Installed regulator. Replaced knobs, bezels and burner caps. Flames are now at the proper height. Unit is operating as designed."

Customer states washer stuck in cycle. Ran diagnostic test found F3E2 error code. Pressure system fault. Drain pump just constantly runs. No obstruction in pressure hose. Ordering control. ; rqstng P&A on 1 W11481108 (Control)

Replaced control unit is operating as designed

Customer states dishwasher will not wash dishes. Found wash motor not running. Ordering sump assembly.; rqstng P&A on 1 WPW10605057 (Sump)

Ice door paddle is broken ordering ice door; ordrng 1 W11423781 (Ice door) and 1 Sh (Sh)

"Returning later with suspension; ordrng 1 W11130359 (Suspension), dspstn on spec-tagged invntry: 1 W11165546 VALVE"

Replaced control. Verified that all harness connections are good. Unit tested good.

"Customer stated that unit turned on and wouldnt shut off. Error code F2E1-stuck key. I plugged unit in and drain pump turned on, i cancelled cycle. I inspected pressure hose/port and removed debris. I calibrated unit. I ran a diagnostic test cycle in which the unit operated as intended. After speaking with customer i discovered that they were using a cup full of none HE detergent, i explained to the customer what kinds of detergent that should be used. Unit tested good"

"Unit does not heat. Ignitor turns on but no flame inside funnel. Open line, no resistance on first two pins of the gas coil.; used 1 279834 (Gas Coil) from stock"

Unit arcing during use from lh corner. Inspected unit and found no issues. Heated coffee mug with water and verified operation. Customer is to monitor.

"F0e7. F7E1. Unit not spinning. Cam was stuck. Replaced cam and actuator, cleared codes and calibrated. Unit functions properly. ; used 1 W10721967 (Cam), and 1 Wpw10006355 (Actuator) from stock"

"Customer stated unit will not advance past wash when deep water wash is selected. No stored error codes. Unit fills, washes and drains but never enters rinse. Unit advances properly when auto sensing is selected. Ordering control and switch.; rqstng P&A on 1 W11603811 (Control) and 1 WPW10414398 (Water level switch)"

"Customer states that unit is still not hearing right. I ohmed out temp sensor and compared it to a brand new one they both ohmed out exactly the same in room temp. I truly don't know what's going with this unit, I need a second opinion on it because I can't find anything wrong. ; schdld next appmnt for 12/1 THU !"

No service needed

Customer stated that door was not closing all the way. I inspected unit and found that the door was closing correctly. Gasket tested good. I showed the customer where the gasket actually makes contact with the door. Unit tested good

"Customer stated that unit is not maintaining a bake temp. I tested the high/low temps with a thermocouple. After cycling unit 5 times i noticed the temp was 10 degrees off, i calibrated unit up 15 degrees. Retested unit and unit tested good"

"Customer stated freezer is not freezing. I temp sensors tested good. Performed tests 1 of 1)48,2)29,3)50,4)-4,7)78 & 8)78. Freezer temp 52, Fridge temp 43. Unit has a sealed system 134a issue. Ordering compressor W10832994, drier W10704381, tube drier W10555310, evaporator W11553229, fre evaporator W10915406, access valve W11506635, tubing kit 876765 ,lokring W11504415, lokring W11504416, W11506619, W11506621, uv drier W11504436, Lokring W11504445, Lokring , W11506623, W11504431, W11504422, W11504423, W11504424, W10895757, W11504433, W11506620, valve W10545670 , coil W11429989 and W11506622. ; ordrng 1 W10832994 (Compressor) and 1 W10704381 (Drier) and 1 W10555310 (Tube drier) and 1 W11553229 (Evaporator) and 1 W10915406 (Fre evaporator) and 2 W11506635 (Access valve)s and 1 876765 (Tubing kit) and 2 W11504415 (Lokring)s and 2 W11504416 (Lokring)s and 2 W11506619 (Copper to copper)s and 2 W11506621 (Copper to copper)s and 1 W11504436 (UV drier) and 2 W11504445 (Lokring)s and 2 W11504420 (Lokring)s and 2 W11506623 (Lokring)s and 2 W11504431 (Lokring)s and 2 W11504422 (Lokring)s and 2 W11504423 (Lokring)s and 2 W11504424 (Lokring)s and 2 W10895757 (Lokring)s and 2 W11504433 (Lokring)s and 2 W11506620 (Lokring)s and 2 W11506622 (Lokring)s and 1 W10545670 (Valve) and 1 W11429989 (Coil)"

Unit is noisy and has a burning smell during beginning of operation. Disassembled unit and found an excessive amount of lint stuck in the blower wheel. Cleaned out lint inside cavity and verified all rollers and pulley were spinning properly. Venting is clear. Tested for tumble and heat. Noise eliminated and no burning smell present.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

"Customer no longer needs service, bought a new washer.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

"Loud squealing sound coming from dryer. Found right rear roller wobbling with rubber worn away. Replaced repair kit. Tested for power and heat, operating normal.; used 1 4392067 (Repair Kit) from stock"

Replaced the infinite switch on unit. Tested it on a high then low. Unit is working properly

Dryer was working properly was not making any noise.

"Installed new suspension rods on unit. Ran a diagnostic cycle successfully, also ran a drain and spin because customer stated unit was not spinning. Unit ran both cycles successfully."

Lid is broken around left hinge and does not open and close properly. Ordering lid.; rqstng P&A on 1 W11259006 (Lid)

"Replaced motor, cover and belt. Calibrated and tested. Tested ok. ; dspstn on spec-tagged invntry: 1 WPW10006384 BELT , used 1 Sh (Sh) from stock"

Replaced outer tub due to leak. Customer to monitor

Unit not defrosting. Sensors passed in diagnostics. Ran manual defrost. Heater not turning on. L1 loose inside connector. Secured connection and replaced thermistor. Verified heater operation. ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR

"Customer stated washer isnt cycling correctly. Checked and found F0E3,F2E1. Ran diagnostic cycle, all functions as expected. Ran rapid wash cycle, works as expected. Ran Drain and spin all functions as expected. Washer checks good."

Unit was leaking on floor of apartment. Found leakage coming from faucets in apartment and not from machine. Customer recorded video of issue and will consult maintenance.; dspstn on spec-tagged invntry: 1 W11165546 VALVE

"Customer stated popcorn button would run for about 10 secs then flash F4E4. Checked and found F4E4, replaced control and tested with a bag of popcorn, all functions as expected. Microwave checks good"