Service History 81 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Fairport, NY 14450

James

Job Details: 12/20/2022

Ff led module flickering. Customer recently replaced module and new one has same issue. Reinstalled original part and tested. Leds flickering depending on harness position. Both parts defective. Customer going to replace. ; dspstn on spec-tagged invntry: 1 W11601310 MODULE

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Pittsford, NY 14534

James

Job Details: 12/20/2022

"Ice bin can't be removed and auger skips and doesn't dispense ice. Removed bin and found shaft loose. Bin damaged, and plate warped. Need ice bin parts. ; ordrng 1 W10910401 (Bin) and 1 W11228132 (Shaft) and 1 W10822606 (Motor) and 1 W11448633 (Plate)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KWH0

Near Rochester, NY 14623

Josh Henchen

Job Details: 12/20/2022

"Customer stated he got the dishwasher to work after I left after checking/reseeding connections in the power line. Checked and found no codes. Ran diagnostic, all functions as expected. Dishwasher checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHV0

Near Henrietta, NY 14467

Jeremy

Job Details: 12/19/2022

"Customer stated unit was not cleaning dishes. Ran diagnostic cycle and no water was coming into unit. Found water supply was shut off. Turned on water, unit tested good."

We serviced a

KITCHENAID RANGE

Model KEBK101SSS00

Near Rochester, NY 14622

James

Job Details: 12/19/2022

Outer broiler not working. Element tested open circuit. Replaced broiler and tested. Leds are burned out in oven. One year warranty on repair.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Webster, NY 14580

James

Job Details: 12/19/2022

Replaced heater and sump. Tested unit and found no issues. ; used 1 W11537778 (Heater) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV01

Near Henrietta, NY 14467

Jeremy

Job Details: 12/19/2022

Water leaks from icemaker fill tube when water supply is turned on. Removed icemaker and unit still leaks. Ordering water valve.; ordrng 1 W11043013 (Valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Henrietta, NY 14467

Jeremy

Job Details: 12/19/2022

Wash motor does not run. Verified proper voltage at control board and continuity of wire harness to motor connection. Ordering sump and motor.; ordrng 1 W11025157 (Sump and motor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS00

Near Pittsford, NY 14534

Andres V

Job Details: 12/19/2022

Customer stated unit was leaking water. I diagnosed unit found the drain plug was clogged. I cleared out the drain and Cleaned up the ice that was in the freezer compartment. Unit now drains properly.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near East Rochester, NY 14445

Andres V

Job Details: 12/19/2022

Customer stated unit was shaking alot. I diagnosed unit and did see that unit was shaking more then usual in a spin cycle. I checked error codes but did not find any. I reccomend replacing the suspension rods. ; ordrng 1 W11217817 (Suspension rods)

We serviced a

KENMORE DRYER

Model 110.87872603

Near Penfield, NY 14526

Andres V

Job Details: 12/19/2022

Customer stated unit was making a squealing noise. I diagnosed unit and found the pulley was making the noise. I used lubricant to lube the pulley. I tested unit dryer no longer makes any noise.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Penfield, NY 14526

Andres V

Job Details: 12/19/2022

I replaced the sump and pump. Tested unit on a diagnostic cycle. Pump now recirculates water and is working properly. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN

We serviced a

WHIRLPOOL OVEN

Model WFE975H0HZ1

Near Macedon, NY 14502

Andres V

Job Details: 12/19/2022

Customer stated that Everytime she pressed a button the UI would go blank. When I arrived nothing was displayed on the screen but the burners would work fine. I checked the power at the terminals did find 240v and also found power going to board. Unit needs a new UI. ; ordrng 1 W11165552 (Acu)

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS3

Near Rochester, NY 14618

Josh Henchen

Job Details: 12/19/2022

"Replaced adjuster due to broken adjuster and control due to intermittent response. Ran diagnostic cycle, no codes, all functions as expected. Dishwasher checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GBS1

Near Webster, NY 14580

James

Job Details: 12/19/2022

Rack adjuster broken. Replaced both adjusters and tested. One year warranty on repair. ; dspstn on spec-tagged invntry: 2 WPW10546503 ADJUSTER

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Fairport, NY 14450

Jeremy

Job Details: 12/19/2022

"Unit has slow ice production. Found excessive frost build up on freezer evaporator causing warm temperatures in icemaker compartment. No voltage getting to defrost heater. Defrosted evaporator. Right fresh food door gasket is torn allowing air leak into unit and freezer thermistor cover is broken so thermistor does not sit in correct position. Ordering evaporator harness, door gasket and thermistor cover.; ordrng 1 W11249952 (Evaporator Harness) and 1 W11544658 (Right door gasket) and 1 W10405166 (Thermistor Cover)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GBS0

Near Fairport, NY 14450

Jeremy

Job Details: 12/19/2022

"Customer stated door will not close and unable to start a cycle. Found upper rails are not sliding evenly causing upper rack to not go all the way back. Replaced upper rails, not tested good.; used 1 W11259786 (TRACK), and 1 W11259785 (TRACK) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Webster, NY 14580

Josh Henchen

Job Details: 12/19/2022

"Customer stated dish washer turns on then after about 4 mins it drains. Checked and found F8E3,F3E2,F6E2. Ran diagnostic cycle, all functions as expected. Ran auto wash after 6 mins dishwasher drained and shutoff. Dishwasher needs control W10906431. Customer is going to get a new dishwasher."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Webster, NY 14580

Josh Henchen

Job Details: 12/19/2022

"Customer stated the dishwasher hasnt been washing dishes as well recently. Checked and found FAE2, Ran diagnostic cycle, all functions as expected, spray arms working appropriately. Found some debris in catch, cleaned. Customer will monitor. Dishwasher checks good."

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW0

Near Rochester, NY 14626

Josh Henchen

Job Details: 12/19/2022

"Customer stated dryer is making alot of noise. Checked and found dryer rattling during spin cycle due to concrete floor and dryer not level. Readjusted feet, helping minimize rattling noise. Customer will monitor, dryer checks good."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Rochester, NY 14626

Josh Henchen

Job Details: 12/19/2022

"Customer stated water is on rug infrastructure of washer. Checked and found no codes. Ran diagnostic cycle, all functions as expected could not find any leaks. Washer checks good."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Rochester, NY 14619

Josh Henchen

Job Details: 12/19/2022

Customer is all set no longer needs service.

We serviced a

MAYTAG RANGE

Model MER6600FZ1

Near Fairport, NY 14450

Jeremy

Job Details: 12/19/2022

"Replaced active hinge. Screw hole stripped out on vent trim so door will not hold together properly. Temporarily secured door together. Ordering vent trim. ; ordrng 1 W11096161 (Vent trim), dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Fairport, NY 14450

Jeremy

Job Details: 12/19/2022

"Replaced control, UI, and harness unit still not operating. Found that transmission is not shifting out of agitate. Ordering gearcase, slider, clutch.; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Marion, NY 14505

Andres V

Job Details: 12/19/2022

Customer stated that he had cancel the appt on Friday.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Webster, NY 14580

Andres V

Job Details: 12/19/2022

Customer said he heard a strange noise coming from unit. I diagnosed unit but could not hear any noises. I let customer know that sometimes you'll hear a gurgling noise thats the freon running through the coppers line inside unit and it is normal.

We serviced a

MAYTAG WASHER

Model MHWZ600TW01

Near Webster, NY 14580

Andres V

Job Details: 12/19/2022

"Customer stated unit was leaking. I diagnosed unit found it leaking from the bellow. Had new bellow with me, I replaced it and tested unit. Unit no longer leaks and is working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW01

Near Rochester, NY 14607

James

Job Details: 12/19/2022

Unit not cooling low side at -20. Flushed with nitrogen and found high side lokring not holding pressure. Brazed line at compressor and tested with nitrogen. Recharged freon and found low side at -20 and high side at 100psi. Techline was closed so couldn't contact. ; ordrng 1 W11459354 (Evap) and 1 WPW10143759 (Drier)

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW0

Near Irondequoit, NY 14609

James

Job Details: 12/19/2022

Unit stops mid cycle and gives motor error. Gearcase has failed and stripped agitator. Need both parts. ; ordrng 1 W11393685 (Gearcase) and 1 Sh15 and 1 W10902814 (Washplate)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Victor, NY 14564

Jeremy

Job Details: 12/19/2022

Replaced drain pump for intermittent operation. Unit tested good.

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Brighton, NY 14620

Josh Henchen

Job Details: 12/19/2022

"Customer stated dryer not heating. Checked and found thermal fuse and cut-off not working properly. Replaced and tested. Dryer is heating and functioning properly, mentioned cleaning the dryer ducting of debris. Dryer checks good.; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT , used 1 WP3392519 (FUSE-THERMAL) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ01

Near Rochester, NY 14612

James

Job Details: 12/19/2022

Icemaker not cycling. Fill tube frozen and thermistor broken off from ice tray. Replaced icemaker and defrosted door. Cycled new icemaker successfully. Harness sheth starting to tear. Repaired sheath. If problem persists replace door. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KWH0

Near Rochester, NY 14623

Josh Henchen

Job Details: 12/19/2022

Customer stated dishwasher not powering on. Failed to enter diagnostic mode. Checked and found 1.1V at dishwasher. Customer replaced breaker and tested lights came on and went off no power. Ordering control W11462462; ordrng 1 W11462462 (Control)

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Camillus, NY 13031

Chuck G

Job Details: 12/19/2022

"Customer stated that unit is not completing cycles. Error codes F7E6-motor circuit open , F7E7-motor unable to reach target RPM, F7E1-tachometer missing and F0E9-out of balance. After inspecting unit i found that the motor is not running, capacitor tested bad. Ordering capacitor W11395618; ordrng 1 W11395618 (Capacitor)"

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Syracuse, NY 13208

Chuck G

Job Details: 12/19/2022

"Customer stated that unit is stopping after the fill and draining. Error code F0E4-spin limited by water temp , F3E2-inlet water temp fault , F9E2-water ring detected, F8E1-long fill. Water valve tested bad. Replaced water valve . Calibrated unit . Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 W11165546 (Water valve) from stock"

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Clay, NY 13090

Chuck G

Job Details: 12/19/2022

Customer stated that he is hearing a rattling noise. After inspecting unit i found that the rattling is coming from the blower housing. I adjusted housing. Unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Clay, NY 13090

Chuck G

Job Details: 12/19/2022

Customer stated that she is finding water in the deli drawer. After inspecting unit i found that water is leaking from a hole in the reservoir tubing. Ordering water reservoir tubing W11613294; ordrng 1 W11613294 (Water reservoir tubing)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Baldwinsville, NY 13027

Chuck G

Job Details: 12/19/2022

"Customer stated that unit is not cleaning dishes like there old unit. No codes. I ran a diagnostic test cycle in which the unit operated as intended. Heater, wash motor and water valve all tested good. Water temperature tested bad. I suggested to the customer to run the hot water at the kitchen sink for 30 seconds prior to starting cycle and i also suggested that they start using a rinse aide. Unit tested good"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Camillus, NY 13031

Chuck G

Job Details: 12/19/2022

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Camillus, NY 13031

Chuck G

Job Details: 12/19/2022

"Customer stated that unit is getting too hot. After inspecting unit i found that temp sensor was not installed, i installed temp sensor. I calibrated oven temp and adjusted all 5 burners. Unit tested good"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Marcellus, NY 13108

Chuck G

Job Details: 12/19/2022

Customer states that unit is not powering on. After inspecting unit i discovered that the unit is not getting 240v and is only receiving 120v. I explained to the customer that the unit needs 240v to operate and suggested that they call an electrician. Unit tested good

We serviced a

WHIRLPOOL OVEN

Model WEGA25H0HN

Near Syracuse, NY 13214

Chuck G

Job Details: 12/19/2022

Customer stated that Ui is not responsive. I could not get into diagnostics as UI is not responding to commands. Ordering control W11205353 and console W11339757; ordrng 1 W11205353 (Control) and 1 W11339757 (Console)

We serviced a

MAYTAG DRYER

Model XXXXX

Near Bridgeport, NY 13030

Chuck G

Job Details: 12/19/2022

Called customer and left VM 20 prior to arrival. Upon arrival i knocked on the door and at that time the customer explained to me that they canceled service.

We serviced a

MAYTAG DRYER

Model MED7230HC0

Near Canandaigua, NY 14424

Jeremy

Job Details: 12/19/2022

Unit has no power indications and does not respond to any user inputs. Verified proper voltage to unit and thermal fuse checks good. Ordering user interface and control.; rqstng P&A on 1 W11413567 (PANEL-CNTL) and 1 W11441687 (Control)

We serviced a

KITCHENAID OVEN

Model KEBS278SBL04

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 12/08/2022

"Customer concerned about low upper oven temperature. Tested with with thermocouple, ran oven for ~30 minutes. Reached 380 on first swing and fluctuated between ~343-~370 during, maintained average ~350. Customer's analog thermometer reached temp after 30 minutes. Calibrated unit +10 degrees. No mechanical malfunction, customer will monitor. If issue persists, order WPW10131825."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Canandaigua, NY 14424

Josh Henchen

Job Details: 12/08/2022

"Customer stated washer would get stuck on cycle and not advance. Checked and found no codes, Ran diagnostic cycle, once at agitate washer would shutoff. Replaced control and tested on diagnostic and quick wash. Washer checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Rochester, NY 14626

James

Job Details: 12/08/2022

Unit not washing. Found unit not filling. Power to valve and water supply is good. Unit washing when tub is filled manually. Need valve. ; rqstng P&A on 1 W11175771 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV01

Near Rochester, NY 14624

James

Job Details: 12/08/2022

"Unit not allowing control to be adjusted. Replaced control and programmed. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ , used 1 Sh15 from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCO22EVBL2

Near Fairport, NY 14450

Ray Benedetto

Job Details: 12/08/2022

Replaced gasket. Verified freezer was sealing correctly.

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Rochester, NY 14623

James

Job Details: 12/08/2022

Unit stuck on spin cycle. Spin led illuminated but unit not spinning. No errors. Ran calibration and tested rinse and spin cycle. Unit functions properly. Customer is to monitor.

We serviced a

KITCHENAID OVEN

Model KEMS308SBL00

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 12/08/2022

Replaced lamps. Did not solve smoking issue. Tech scratched cabinetry while servicing unit. Recommended customer use Self-Clean.; O-emld tckt

We serviced a

JENN AIR RANGE

Model JGRP436WP01

Near Penfield, NY 14526

Ray Benedetto

Job Details: 12/08/2022

"Unit has low cooling speed error. In test mode, component would not turn on. Tested convection fan, not spinning. Suspect component failure or control board. Ordering both parts for repair.; ordrng 1 W10888661 (Control Board) and 1 WPW10245511 (Cooling Fan)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Syracuse, NY 13212

Chuck G

Job Details: 12/08/2022

Upon arrival unit were unplugged with doors open. Replaced control box. Verified that all harness connections were good. Unit tested good.

We serviced a

MAYTAG REFRIGERATOR

Model MBR2258XES4

Near Fairport, NY 14450

Ray Benedetto

Job Details: 12/08/2022

"Unit has no cooling in all rooms. Excessive ice buildup behind evaporator cover. Energized heater through test mode, but did not turn on. Evap Motor not spinning during regular operation. Will need jazz board, fan and wire harness to repair.; rqstng P&A on 1 W11024089 (Evap Motor) and 1 WPW10234024 (Wire Harness), dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN and 1 WPW10503278 ADC - JAZZ"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Geneva, NY 14456

Doug Balcom

Job Details: 12/08/2022

Replaced heater per service pointer. Ran diagnostic test no codes. Unit is operating as designed. Removed debris from the drain pump. Customer will advise if unit has problems draining in the future. ; used 1 W11537778 (Heater) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Fairport, NY 14450

Ray Benedetto

Job Details: 12/08/2022

"Replaced agitator, gearcase, motor, capacitor, cam and actuator. Tested with self-diagnostic, operating normal. Calibrated unit.; used 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB07

Near Rochester, NY 14623

James

Job Details: 12/08/2022

Unit sounds like boiling water in freezer. Evaporator cap tube had a sharp bend. Straightened cap tube and applied puddy around suction line at liner. Placed drier at 45 deg angle and secured. Unit cooled from 39 to 25 in about ten minutes and all sounds are normal. Customer is to monitor.

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Clifton Springs, NY 14432

Doug Balcom

Job Details: 12/08/2022

"Replaced gearcase, splutch, belt, and agitator. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS

Near Palmyra, NY 14522

Doug Balcom

Job Details: 12/08/2022

Customer states unit still dripping water from top of refrigerator. Found top liner pushed down from spray foam in liner. Allowing icemaker to run water over the end into the refrigerator compartment. Called techline they deemed unit non repairable issued SR # 7734937638

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Irondequoit, NY 14609

Josh Henchen

Job Details: 12/08/2022

Customer stated dishwasher leaks from front of door. Checked and found no codes. Asked to see the pods they were using powdered finish product causing over suds. Told them to switch to a gel based product and stay away from plant based/powdered. Dishwasher checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Syracuse, NY 13212

Chuck G

Job Details: 12/08/2022

Upon arrival unit were unplugged with doors open. Replaced control box. Verified that all harness connections were good. Unit tested good.

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Newark, NY 14513

Doug Balcom

Job Details: 12/08/2022

"Replaced stator, control, and hot water valve. Ran diagnostic test no codes. Unit is operating as designed."

We serviced a

MAYTAG WASHER

Model n/a

Near Rochester, NY 14618

James

Job Details: 12/08/2022

Customer said they purchased new appliance

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW2

Near Fayetteville, NY 13066

Chuck G

Job Details: 12/08/2022

Customer stated that unit is not pre heating. After inspecting unit i found that the wire harness is burnt up at the terminal block on the oven side. Ordering terminal block WPW10245259 and main harness W11416047SR#7735216710; ordrng 1 WPW10245259 (Terminal block) and 1 W11416047 (Main Harness)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB

Near Baldwinsville, NY 13027

Chuck G

Job Details: 12/08/2022

"Customer stated that unit would not turn on. After inspecting unit i discovered that the unit was not getting voltage. I turned the breaker off & on , that restored power to the unit, i also found that the control lock was on-i turned off lock. No codes, i ran a diagnostic test cycle in which the unit operated as intended. Unit tested good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Scottsville, NY 14546

Jeremy

Job Details: 12/08/2022

"Replaced control, UI, console and harness for F6E1 error and no function. Unit tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model WRX735SDBM04

Near Newark, NY 14513

Doug Balcom

Job Details: 12/08/2022

Replaced water dispenser pad. Unit is operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Pittsford, NY 14534

Josh Henchen

Job Details: 12/08/2022

"Customer stated unit still not making ice. Checked and Found E0, Harvest and fill operate as expected. Replaced Main Control due to intermittent operation from icemaker. Customer will monitor and if problem persists replace UI. Refrigerator checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Rochester, NY 14625

Andres V

Job Details: 12/08/2022

Customer keeps getting scheduled for his dishwasher but it does not need service. We serviced his refrigerator and it is repaired.

We serviced a

WHIRLPOOL WASHER

Model WTW4900AW0

Near West Henrietta, NY 14586

Josh Henchen

Job Details: 12/08/2022

"Customer stated washer is not agitating correctly. Checked and found F7E6,F7E5. Ran diagnostic cycle and found actuator not shifting. Replaced actuator and tested. Washer checks good.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Pittsford, NY 14534

Jeremy

Job Details: 12/08/2022

Replaced spray arms for debris inside. Also found door gasket warped. Replaced door gasket. Unit tested good.; used 1 W11177741 (GASKET) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM00

Near Rochester, NY 14618

James

Job Details: 12/08/2022

"8.5x6.5. 8.5x6. 7x5. 6x4. 6x1.8. unit no cool. Compressor runs until it overheats. Pulls .4 amps. Need compressor sealed system. R134a. ; rqstng P&A on 1 W10769822 (Compressor) and 1 WPW10143759 (Uv), ordrng 4 W11504416 (8.5x6)s and 2 W11504431 (7x5)s, rqstng P&A on 2 W11504433 (6x4)s, ordrng 2 W11504436 (6x1.8)s"

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW0

Near Pittsford, NY 14534

Jeremy

Job Details: 12/08/2022

Replaced MCU for causing door lock malfunction and unit not operating. Unit tested good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Livonia, NY 14487

Josh Henchen

Job Details: 12/08/2022

"Customer stated dishes are not getting clean and pods are undissolved. Checked and found F4E3,FAE3,F7E1. Ran diagnostic cycle and spray arms are not spinning, dishwasher needs new Sump&Motor W11085683. Customer would like time to consider options. Will call if they want repair.; rqstng P&A on 1 W11085683 (Sump & Motor)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Rochester, NY 14609

James

Job Details: 12/08/2022

F7e6 unit not agitating or spinning properly. Gearcase is leaking and belt and actuator are covered in oil. Need parts. ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 W10528947 (Hub)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Penfield, NY 14526

Andres V

Job Details: 12/08/2022

Customer states units UI was flickering and she would have to open and close door for it to work again. I saw the UI flicker once but then went back to normal. I had a new UI with me so I replaced it. Interface is working properly now.

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Williamson, NY 14589

Andres V

Job Details: 12/08/2022

I replaced the UI but was still getting same result. I tried to use service tool multiple times and called Dave to help me walk through it but Everytime I tried to update it would give me an error. Ordering the ACU.; ordrng 1 W11322901 (ACU)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Ontario, NY 14519

Andres V

Job Details: 12/08/2022

"I replaced the motor on unit, tested it on a heavy agitation in manual test mode. I did not hear any noises. Unit is working properly."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Webster, NY 14580

Andres V

Job Details: 12/08/2022

Customer stated unit was not draining. I diagnosed unit found that pump is working properly but it will not drain because drain hose is clogged. Unit needs new hose. ; ordrng 1 8269144A (Drain hose)

We serviced a

WHIRLPOOL RANGE

Model JGD3430BS00

Near Webster, NY 14580

Andres V

Job Details: 12/08/2022

Customer stated he could not turn the knob on his range. I diagnosed unit found the valve to be seized. Unit needs new valve. ; ordrng 1 W10467730 (Valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF510PAYSA

Near Webster, NY 14580

Andres V

Job Details: 12/08/2022

"I replaced the drain hose because previous tech thought it was clogged. I put unit back together and tested it, unit was still not draining. When it was trying to drain I heard it humming. Pump is seized and needs to be replaced again. ; ordrng 1 WPW10348269 (Drain pump)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KWH0

Near Fairport, NY 14450

Jeremy

Job Details: 12/08/2022

Replaced sump and motor for not pumping water. Unit tested good.

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Canandaigua, NY 14424

Jeremy

Job Details: 12/08/2022

"Replaced gearcase. Unable to remove rotor bolt from old gearcase. Need to order rotor, stator and clutch to complete repair.; rqstng P&A on 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor), dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W11393685 GEARCASE"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Avon, NY 14414

Jeremy

Job Details: 12/08/2022

Unit had no power indication on arrival. Checked for power at junction box on unit and found unit only receiving 60 volts. Showed customer readings on voltmwter. See attached photos. Advised customer to contact electrician to get household wiring repaired.

We serviced a

WHIRLPOOL OVEN

Model WEG745H0LZ1

Near Avon, NY 14414

Jeremy

Job Details: 12/08/2022

"Replaced bake ignitor, ignitor harness and DSI board for for oven not heating properly and complaint of gas smell during use. Unit preheated to 350 degrees, no smell of gas present. Burner is cycling on and off as expected to maintain temperature. Unit checks good.; dspstn on spec-tagged invntry: 1 W11198972 HARNS- WIRE and 1 WPW10324262 IGNITOR"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Baldwinsville, NY 13027

Chuck G

Job Details: 12/08/2022

"Customer stated that the water hoses are too short and that the unit isnt sitting correctly. No codes. I installed new hoses, leveled unit, calibrated unit, i explained to the customer about cycle selection and how much HE detergent to use. I ran a diagnostic test cycle and the unit operated as intended. Unit tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Spencerport, NY 14559

Dave L

Job Details: 12/07/2022

S1703 heater job; used 1 W11537778 (ELEMENT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model JF36NXFXDE01

Near Brewerton, NY 13029

Chuck G

Job Details: 12/07/2022

Ordering 4- led light module kits W11632139 for service pointer W11606409 ( S84638) ; ordrng 4 W11632139 (Led light module)s

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Dansville, NY 14437

Josh Henchen

Job Details: 12/07/2022

"Customer stated washer shaking alot. Checked and found F0E7,F0E3. Washer had several towels, comforter, and sheets in tub, started to shake immediately. Removed ran diagnostic cycle all functions as expected. Talked to them about overloading washer and effects it has. Washer checks good."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Hilton, NY 14468

Dave L

Job Details: 12/07/2022

Unit displaying tachometer error. Unit spins up to speed in diagnostics. Replaced actuator. Customer to monitor. Rent a center warranty.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Brockport, NY 14420

Dave L

Job Details: 12/07/2022

UI is non responsive. Replaced UI. No change. Ordering control. ; ordrng 1 W11305303 (Control)

We serviced a

MAYTAG WASHER

Model MHW8200FC0

Near Rochester, NY 14624

Andres V

Job Details: 12/07/2022

Customer stated that gasket will not stay in place and keeps falling off. I did notice where gasket was coming the inside lip. Customer says he puts it back on but keeps coming off. Unit needs new gasket. ; schdld next appmnt for 12/15 THU !

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rochester, NY 14606

Andres V

Job Details: 12/07/2022

"Customer stated unit was not finishing cycle. I diagnosed unit found error code lid lock fault. When I ran a diagnostic cycle unit would not lock but when doing it manually it would lock. Unit is having issues with lock. I had a lid lock in my van, I replaced it then tested unit. Unis is working properly now. ; used 1 W11307244 (Lid lock) from stock"

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH31017HZ08

Near Pittsford, NY 14534

Josh Henchen

Job Details: 12/07/2022

"Customer stated microwave not heating/starting and beeps and shuts off. Checked and found no codes, tried to start and test, unit counts down 3 secs, beeps and go's to clock. Ordering control W11175577 and interlock W11551558; ordrng 1 W11175577 (CNTRL PANEL) and 1 W11551558 (INTERLOCK)"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Baldwinsville, NY 13027

Chuck G

Job Details: 12/07/2022

"Customer stated that drain pump will not shut off. Error code F9E1-long drain. I verified the issue by plugging unit back in, i was unable to turn drain pump off in diagnostics. I inspected pressure hose and port to clear any debris. I inspected drain pump & drain lines and i could find no obstructions but the control thinks there is water in tub, i had to break strike in order to open lid. Ordering strike W11457841, control W11543998 and lower harness W11568983; rqstng P&A on 1 W11543998 (Control) and 1 W11568983 (Lower harness) and 1 W11457841 (Strike)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Pittsford, NY 14534

Josh Henchen

Job Details: 12/07/2022

Replaced Closers due to left side mullion not always catch door latch and uneven doors. Left side is catching by a quarter inch. And doors are even. Customer will monitor. Refrigerator checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Irondequoit, NY 14609

Josh Henchen

Job Details: 12/07/2022

"Customer stated unit is leaking from front of dishwasher. Checked and found no codes. Ran diagnostic cycle, all operates as expected, no leaks. Ran normal cycle with dishes, all operates as expected, no leaks. Dishwasher checks good."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS02

Near Rochester, NY 14607

James

Job Details: 12/07/2022

Track gear broken in freezer. Need gear. Customer wants filter replaced. ; ordrng 1 12002497 (Gearset) and 1 Sh15 and 1 EDR2RXD1 (Filter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJW00

Near Ithaca, NY 14850

Doug Balcom

Job Details: 12/07/2022

Replaced compressor per service pointer. Unit is operating as designed.

We serviced a

AMANA WASHER

Model NFW5800HW3

Near Ithaca, NY 14850

Doug Balcom

Job Details: 12/07/2022

Customer states error code F9E1 unit won't drain. Ran diagnostic test found F9E1 error code. Long drain. Found drain pump filter clogged. Cleaned filter. Ran diagnostic test no codes. Unit is operating as designed.