Service History 73 - Appliance Tec

We serviced a

JENN AIR MICROWAVE

Model JMW2430DP00

Near Spencerport, NY 14559

Dave L

Job Details: 02/28/2023

Spoke to techline about programming issue. Recommendation was to re order UI. If new UI doesnt program correctly use another model number to program SR7735820113; ordrng 1 W10887855 (UI)

We serviced a

GE WASHER

Model GTW220ACK7WW

Near Rochester, NY 14609

James

Job Details: 02/28/2023

Unit leaking all over. Found cold water and drain hoses loose. Tightened hoses and secured drain hose to pipe and tested deep cycle. Found no leaks after. Customer is to monitor.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW2

Near Rochester, NY 14625

James

Job Details: 02/28/2023

Unit not draining. Found harness damaged at drain pump. Repaired harness and replaced drain pump. Tested in Diagnostics and ran calibration.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB00

Near Williamson, NY 14589

Andres V

Job Details: 02/28/2023

Sent call to let them know I was on my way. I knocked on door but did not get answer. Called and left voicemail. Waited 15min no one showed up. ; O-emld tckt

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Fairport, NY 14450

James

Job Details: 02/28/2023

Blower wheel cracked. Replaced wheel and tested. ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIHZ00

Near Geneseo, NY 14454

Jeremy

Job Details: 02/28/2023

"Unit is not cooling in both compartments. Compressor not drawing correct wattage and no frost pattern on either evaporator. Unit has sealed system leak and will need to be leak checked by sealed system tech. Ordering sealed system and associated Lok ring fittings.; ordrng 1 W10779331 (Compressor) and 1 WPW10239732 (Evaporator) and 1 WPW10643261 (Evaporator RC) and 1 W11504434 (6/2 NR) and 1 W11504415 (8.5/8 suction line) and 1 W11504416 (8.5/6 comp to Access valve) and 2 W11506619 (8 NK 5/16 copper to copper)s and 2 W11506620 (8NK evap repair)s and 1 W11504445 (5/4) and 1 W11504436 (6/1.8) and 1 W10895757 (6/5) and 1 W11504433 (6/4) and 1 W11590197 (3 way valve) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access Valve), dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Victor, NY 14564

Jeremy

Job Details: 02/28/2023

"Unit has multiple failures. Wash motor does not run and unit is leaking into drip tray causing float switch to trip. Unit is also getting float switch error without water in tray. Control is sending voltage to wash motor but not sensing float switch is closed all the time. Drain pump operation is intermittent. Float switch assembly is cracked. Ordering float switch, control, drain pump, tub seal and door seal.; ordrng 1 W11414076 (Wash Pump) and 1 W11606677 (Door Seal) and 1 W11483553 (Tub Gasket) and 1 W11545764 (Float Switch) and 1 W11412291 (PUMP-DRAIN)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14618

James

Job Details: 02/28/2023

"Unit still not spinning out. Hub is stripped. Replaced hub and tested. Need updated metal hub. ; ordrng 1 W10324651 (Hub), used 1 W10528947 (Hub) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW3

Near Red Creek, NY 13143

Andres V

Job Details: 02/28/2023

Customer stated unit was shaking alot. I diagnosed unit did not find any errors codes stored. When I push basket down it is very easy to push. Suspension is worn out and needs replacing. ; ordrng 1 W11130362 (Suspension rods)

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Rochester, NY 14624

James

Job Details: 02/28/2023

Door lock broken off. Replaced door lock and tested diagnostics.

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Churchville, NY 14428

Dave L

Job Details: 02/28/2023

Color cycle was not spinning out clothes because the spin speed was set to off. Showed the customer how to adjust spin speed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB00

Near Rochester, NY 14624

Dave L

Job Details: 02/28/2023

Replaced ice maker and separator due to ice bin clumping. Documented with tech line under SR7735480800

We serviced a

MAYTAG WASHER

Model MVWB835DC5

Near Rochester, NY 14613

James

Job Details: 02/28/2023

Replaced latch and calibrated. Unit functions properly.

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Irondequoit, NY 14617

Dave L

Job Details: 02/28/2023

Bake burner would not ignite. Found harness to bake Ignitor disconnected. Reconnected harness. Tested ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, NY 14617

Dave L

Job Details: 02/28/2023

Replaced broken power rack adjusters; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

We serviced a

JENN AIR REFRIGERATOR

Model JFI2089ATS

Near Rochester, NY 14612

Dave L

Job Details: 02/28/2023

Replaced filter head due to leak. Tested ok. ; used 1 Sh (Sh) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Hastings, NY 13076

Chuck G

Job Details: 02/28/2023

Evaluated the system of R600a. Replaced compressor. Vacuumed unit down to 500 microns. Charged system with 56 grams of R600. Evaporator had a frost pattern. I explained to the customer to give the unit 24 hours to get to temp and 3 days to make ice. Unit tested good.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS2

Near West Monroe, NY 13167

Chuck G

Job Details: 02/28/2023

"Upon arrival no one was home, i tagged the door. Upon leaving the customer arrived and cancelled service, said it was a propane issue."

We serviced a

KITCHENAID RANGE

Model KSGB900ESS5

Near North Rose, NY 14516

Andres V

Job Details: 02/28/2023

Customer stated unit was tripping the GFCI Everytime they plugged unit in but when plugged into a normal outlet it does not. I diagnosed unit but could not find anything wrong. I called Dave he mentioned that in the installation guide it does point out that unit does not need to be plugged into a GFCI but if it is it can trip the breaker. Customer seems to be having an issue with his electric and not the range.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Oswego, NY 13126

Chuck G

Job Details: 02/28/2023

Replaced drain pump. Calibrated unit . Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good.

We serviced a

WHIRLPOOL DRYER

Model WET4027HW1

Near Oswego, NY 13126

Chuck G

Job Details: 02/28/2023

Customer stated that unit is taking two cycles to dry a load. I preformed an airflow test in which the unit tested poor for all dryers. I explained to the customer that the issue is with the venting and to call a vent cleaning service. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Fulton, NY 13069

Chuck G

Job Details: 02/28/2023

Replaced freezer light housing. Unit tested good

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Ontario, NY 14519

Andres V

Job Details: 02/28/2023

Installed the new soap dispenser. I tested it on a diagnostic cycle and checked the dispenser afterwards to make sure their was no water in it. Dispenser is working correctly.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Rochester, NY 14615

James

Job Details: 02/28/2023

Called techline they said to check sump for clog and wire connectors. Sr7735833262Found no debris under tub. Ohmed cap and drain pump. Reseated connections and tested quick cycle successfully.

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ00

Near Webster, NY 14580

Andres V

Job Details: 02/28/2023

Customer stated that fan on unit would not work on high speed. I diagnosed unit found that fan works on low speed but not high. I called Dave about this and we found unit is sending power out to fan but not working. Unit needs new fan ; ordrng 1 W11441128 (Fan)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14618

Andres V

Job Details: 02/28/2023

"Customer stated unit was Shaking alot and was not spinning out clothes. I diagnosed unit found suspension to feel weak. As to unit not spinning out I did not find any error codes stored for not reaching target RPM, I believe unit is getting out of balance and stopping itself. Unit needs new suspension; ordrng 1 W11130362 (Suspension rods)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Rochester, NY 14607

Andres V

Job Details: 02/28/2023

Arrived to apt complex gave maintenance a call to let me in but no one answered so I left voicemail. I called a second time still no answer. Waited 15min and no one showed up. ; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near Hamlin, NY 14464

Dave L

Job Details: 02/28/2023

"Replaced valve, sump and motor due to an open wash motor. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

We serviced a

WHIRLPOOL WASHER

Model WED4815EW1

Near Brockport, NY 14420

Dave L

Job Details: 02/28/2023

Checked unit for damage/operation. Checks ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Pittsford, NY 14534

Jeremy

Job Details: 02/28/2023

"Replaced rotor, slider and suspension for unit getting out of balance. Ran calibration cycle. Customer to monitor. If problem persists order basket W11178227 and gearcase W11449841.; dspstn on spec-tagged invntry: 1 W10752189 SCREW , used 1 W10734521 (SLIDER) from stock"

We serviced a

KENMORE DRYER

Model 110.66922501

Near Pittsford, NY 14534

Jeremy

Job Details: 02/28/2023

"Idler pulley seized causing belt to rub and cause burning smell and drum roller is seized. Used repair kit to replace rollers, idler and belt. Explained the importance of keeping lint screen to encourage proper air flow.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

WHIRLPOOL COOKTOP

Model WFE540H0ES1

Near Fairport, NY 14450

Jeremy

Job Details: 02/28/2023

Replaced infinite switch for not regulating burner. Unit checks good.; used 1 Sh15 (Shipping) from stock

We serviced a

WHIRLPOOL COOKTOP

Model WCG77US0HS00

Near Pittsford, NY 14534

Jeremy

Job Details: 02/28/2023

"All burners corroded on flame spreaders and caps causing poor ignition. Knobs deformed causing misalignment. Ordering knobs, burners and caps.; ordrng 1 WP8286813 (Right rear burner), rqstng P&A on 1 WP8286815 (Center Burner) and 3 WP8286814 (Left Front/Left Rear/Right Front Burner)s and 1 W11205294 (Caps) and 2 W11366438 (Knob)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Victor, NY 14564

Jeremy

Job Details: 02/28/2023

"Door mullion is bowed causing door to not seal, water valve makes rattle noise and control not sensing door switches. Ordering mullion, water valve and control.; rqstng P&A on 1 W11224256 (Control) and 1 W10806457 (Mullion) and 1 W11482383 (Water Valve)"

We serviced a

AMANA REFRIGERATOR

Model ABB1922FEW

Near Rush, NY 14543

Jeremy

Job Details: 02/28/2023

"Unit was unplugged and completely defrosted on arrival. Customer insisted that main control be replaced because it is the same issue as before. I explained that I could not properly diagnose unit and would need to have unit plugged in and displaying symptoms in order to diagnose. After explaining to customer that a proper diagnosis could not be made and that the part can not be refunded if problem is not resolved, customer still wants control replaced. Replaced control and plugged unit in, customer will monitor.; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Phoenix, NY 13135

Chuck G

Job Details: 02/28/2023

"Customer stated that freezer door fell off. After inspecting unit i found that the left side track tested bad. Ordering left and right track. ; ordrng 1 WPW10397636 (Track, left) and 1 WPW10397635 (Track right)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KBS0

Near Phoenix, NY 13135

Chuck G

Job Details: 02/28/2023

Replaced sump assembly. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Rochester, NY 14612

Dave L

Job Details: 02/27/2023

Replaced unuseable lighted shelf

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDW00

Near Rochester, NY 14616

James

Job Details: 02/27/2023

Customer only had freezer door. Door wask leaking spray foam and gasket was not sealed to liner. Customer wants unit replaced rather than repared due to repeat service calls. ; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KUDD03DTSS10

Near Rochester, NY 14626

James

Job Details: 02/27/2023

Unit leaking. Found no leaks. Customer supplied lower tub top seal. Replaced seal and retest for leaks. No leaks found.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Rochester, NY 14616

James

Job Details: 02/27/2023

Unit was screeching during spin. Inspected suspension and tested drain and spin. Adjusted pedestal feet and ran test 7 successfully. Customer is to monitor. If problem persists order W11316766 x4

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Rochester, NY 14617

James

Job Details: 02/27/2023

Replaced damper and tested. Unit no longer making grinding noise.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Perinton, NY 14450

Andres V

Job Details: 02/27/2023

Customer stated unit is leaking. I diagnosed unit but did not see any leaks. I did notice water leaking from the sink next to the washer and I believe that is where the water is coming from.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Caledonia, NY 14423

Jeremy

Job Details: 02/27/2023

Replaced sump and motor for motor failure. Unit checks good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

AMANA DRYER

Model NGD4800VQ1

Near Webster, NY 14580

James

Job Details: 02/27/2023

"Unit not heating. Tested and found thermal fuse blown. Replaced thermal fuse. Customer opted to replace belt. Replaced dryer repair kit and tested. ; ordrng 1 4392065, dspstn on spec-tagged invntry: 1 W11050897 CUTOFF-THERMAL , used 1 Wp3392519 (Thermal fuse), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Pittsford, NY 14534

Jeremy

Job Details: 02/27/2023

Replaced water valve for leaking. Unit checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14612

Dave L

Job Details: 02/27/2023

Replaced rusting front panel

We serviced a

JENN AIR DISHWASHER

Model JDB8200AWP1

Near Penfield, NY 14526

James

Job Details: 02/27/2023

Rh side of panel not illumunating. Tested diagnostics. Unit ran properly. Tested again and unit wouldn't fill. 119v to valve. Need part. ; ordrng 1 Sh15 and 1 WPW10327249 (Valve) and 1 W10866118 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED9400SU1

Near Rochester, NY 14616

Dave L

Job Details: 02/27/2023

Replaced open thermal fuse. Cleaned lint trap. Unit tested ok. ; used 1 WP3392519 (FUSE-THERMAL) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Rochester, NY 14626

Dave L

Job Details: 02/27/2023

"Drain pump will only run intermittently. Ordering drain pump; ordrng 1 W11462456 (Pump), dspstn on spec-tagged invntry: 1 W11434044 VALVE"

We serviced a

MAYTAG WASHER

Model MHW8200FC

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 02/27/2023

Unit not automatically dispensing detergent. Found that detergent pump turns on in diagnostic but does not pump detergent. Customer opting out of repair and will use detergent pods.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHB0

Near Rochester, NY 14624

Dave L

Job Details: 02/27/2023

Replaced OWI due to unit skipping last drain. Customer to monitor

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Fairport, NY 14450

James

Job Details: 02/27/2023

Unit not closing dispenser door. Disconnected ui and reconnected then tested. Dispenser now functioning properly.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC3

Near Rochester, NY 14605

James

Job Details: 02/27/2023

Unit only runs on quick wash. Hot cold reversed. F8E1 and f5e3. Cleared codes and corrected hoses. Tested unit and found no issues.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near Rochester, NY 14612

James

Job Details: 02/27/2023

Costco warranty. Lights not turning on. Light switch broken so it thinks door is closed. Need switch. ; ordrng 1 W11384469 (Light switch)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, NY 14624

Dave L

Job Details: 02/27/2023

Customer was having difficulty navigating the two step start up procedure. This was causing the washer to time out before the cycle began. Went over use and care with the customer. No errors in diagnostics. Tested and calibrated ok

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Manlius, NY 13104

Chuck G

Job Details: 02/27/2023

"I could not get the stator bolt out, going to have to order parts to rebuild the whole motor assembly. Ordering clutch W10754448, motor W10915700, bolt W10752189 and motor screws W11027980; ordrng 1 W10754448 (Clutch) and 1 W10915700 (Motor) and 1 W10752189 (Stator bolt) and 8 W11027980 (Motor screws)s"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Manlius, NY 13104

Chuck G

Job Details: 02/27/2023

"Customer stated that unit is not draining. Error code F9E1-long drain. I ran a diagnostic cycle and found that the drain pump is not operating, i inspected the connections at control and pump-they tested good Ordering pump assembly W11458345 and control W11583890; ordrng 1 W11458345 (Pump assembly) and 1 W11583890 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Fayetteville, NY 13066

Chuck G

Job Details: 02/27/2023

"Customer stated that unit will sporadically stop cooling in the freezer compartment. Freezer temp 34.5 and refrigerator temp 47.3. Compressor drawing 0.22 Amps, compressor warm to the touch, discharge line is at room temp. Evaporator has no frost pattern. Ordering compressor W11580057, drier W11109499, access valve W11506635, evap W11578004 and lokrings ; ordrng 1 W11580057 (Compressor) and 3 W11506619 (8nk)s and 1 W11578570 (7/4.5) and 1 W11109499 (Drier) and 1 W11504445 (5/4) and 1 W11504447 (5/1.8) and 1 W11506635 (Access valve) and 1 W11504416 (8.5/6) and 1 W11578004 (Evap) and 1 W11504450 (4/1.8)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Syracuse, NY 13219

Chuck G

Job Details: 02/27/2023

"Customer stated that during the night water was leaking from the unit. After inspecting unit i found a crack in the inlet valve due to the valve freezing. I found a cold draft under the unit, i explained to the customer that draft needs to be taken care off or it will freeze again. Replaced valve, ran a diagnostic test cycle in which the unit operated as intended. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Syracuse, NY 13219

Chuck G

Job Details: 02/27/2023

"Customer stated that units water filter is leaking every 5 days and started two weeks after last repair. I inspected unit and found that the filter housing tested good but the filter tested bad, filter is not seating into the new housing, symptom was the same with old housing. I removed filter, dried housing and ran water to confirm that the housing is not leaking. I asked customer to run unit without the filter and monitor is the leaking continues, if leaking stops then order another water filter. Unit tested good"

We serviced a

KITCHENAID OVEN

Model n/a

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 02/27/2023

"Right hinge on bottom oven door not seated in receiver properly. Removed door and locked hinge in proper position. Reinstalled door, unit checks good."

We serviced a

WHIRLPOOL RANGE

Model MGR6600FZ1

Near Canandaigua, NY 14424

Jeremy

Job Details: 02/27/2023

"Bake ignitor does not spark. Replaced bake ignitor, unit tested good.; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"

We serviced a

WHIRLPOOL DRYER

Model WGD95HEXW0

Near Lima, NY 14485

Jeremy

Job Details: 02/27/2023

"U it makes loud squealing noise when running. Found seized idler pulley and worn belt. Used repair kit, replaced idler, rollers and belt. Unit checks good.; used 1 4392067 (REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Hemlock, NY 14466

Jeremy

Job Details: 02/27/2023

Icemaker leaking from mold. Ordering icemaker.; ordrng 1 W10884390 (ICEMAKER)

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Churchville, NY 14428

Dave L

Job Details: 02/27/2023

Replaced control due to a shorted upper broil relay. Tested ok

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near North Chili, NY 14514

Dave L

Job Details: 02/27/2023

Fill tube heater has failed and is preventing the ice maker from filling. Quoted 969.24 for freezer door assembly. Customer declined to have us repair ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ05 KB

Near Rochester, NY 14624

Dave L

Job Details: 02/27/2023

Replaced torn gaskets. Found that there was no adjustment for freezer door. Left rail with the customer.; dspstn on spec-tagged invntry: 2 W10830162 GASKET

We serviced a

JENN AIR MICROWAVE

Model JMW2430DP00

Near Spencerport, NY 14559

Dave L

Job Details: 02/27/2023

Ui ordered was the wrong color. Re programmed existing Ui but the buttons are mis labeled ; schdld next appmnt for 2/28 TUE !

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Fairport, NY 14450

Andres V

Job Details: 02/27/2023

"Replaced the agitator and capacitor. Tested washer, unit is now agitating and spinning. ; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR and 1 WPW10006355 ACTUATOR"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Pittsford, NY 14534

Andres V

Job Details: 02/27/2023

Customer stated light in freezer was out. I diagnosed unit found light was very dim. I replaced the light and checked the lights in the fresh food section. Unit now working correctly.; dspstn on spec-tagged invntry: 1 W11601310 MODULE

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Fairport, NY 14450

Andres V

Job Details: 02/27/2023

"Customer stated unit was shaking. I diagnosed unit but did not find any abnormal shaking. Customer is not used to new machine, I informed him this unit does shake more then his old one would. I checked errors codes but did not find any. I informed customer on how new machine works and will act. Unit is working properly."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Fairport, NY 14450

Andres V

Job Details: 02/27/2023

Customer stated unit was not spinning out. I diagnosed unit found the hub to be worn out. Replaced the hub and calibrated unit. Unit now works properly. ; used 1 W10528947 (Hub) from stock

We serviced a

MAYTAG WASHER

Model MHW5630MBK0

Near Fairport, NY 14450

Andres V

Job Details: 02/27/2023

Customer stated unit was no spinning out clothes and giving her error code for suds. I diagnosed unit found unit was draining water very slowly. I took off panel and cleared filter. I found some obstruction causing water not to drain. I put unit back together and tested it. Unit is now working properly.

We serviced a

JENN AIR DISHWASHER

Model JDB9800CWS2

Near Fairport, NY 14450

Andres V

Job Details: 02/27/2023

Customer stated lights were very dim in dishwasher. I diagnosed unit found the light on the left side was corroded and the connector as well. Lights are getting power but just not making contact. Unit needs new light and harness. ; ordrng 1 W10813116 (LED light assembly) and 1 W10808286 (Light harness)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Syracuse, NY 13209

Chuck G

Job Details: 02/27/2023

"Customer stated that unit will not start a cycle. No codes. Strike was broken, replaced strike. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 W11457841 (Strike) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14607

James

Job Details: 02/27/2023

Unit not washing and throwing wash motor error. Need motor. ; ordrng 1 W11460963 (Motor)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Hilton, NY 14468

Dave L

Job Details: 02/27/2023

The UI is only operating intermittently. Corrosion is visable. Quoted for console. Customer declined to repair.

We serviced a

MAYTAG DISHWASHER

Model MDB7760SAS1

Near Rochester, NY 14610

Andres V

Job Details: 02/27/2023

Customer stated unit was not washing top rack. I diagnosed unit found water pressure coming out of spray arms to be weak. I suggested customer gets a new sump and pump. Customer wants to look at her options to see what makes more sense. If she calls back order. WPW10780877; dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW 0

Near Rochester, NY 14612

Dave L

Job Details: 02/27/2023

"Replaced valve, ACU, pressure switch and hose due to pressure sensing error. Tested ok."

We serviced a

KENMORE DISHWASHER

Model 665.13923K010

Near Livonia, NY 14487

Jeremy

Job Details: 02/27/2023

Replaced drain pump and drain loop for intermittent draining. Unit checks good.; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN

We serviced a

MAYTAG WASHER

Model MHW3505FW0

Near Piffard, NY 14533

Jeremy

Job Details: 02/27/2023

"Unit has F9E1 error for slow drain. Found debris in coin trap and a coin behind coin trap blocking port to impeller causing intermittent drain. Removed debris, unit checks good."

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW1

Near Rochester, NY 14625

Andres V

Job Details: 02/27/2023

Customer stated unit was making a squealing noise. I diagnosed unit found pulley to be causing the noise. Ordering new repair kit.; ordrng 1 4392067 (Repair kit)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Walworth, NY 14568

Andres V

Job Details: 02/27/2023

Customer stated unit would start then shut off. I diagnosed unit found a jolly rancher went under unit knocked the belt off so tub could not spin which causes unit to just shut off. I cleaned off belt and cam put it back together and tested it on a diagnostic cycle and normal cycle. Unit now works properly.

We serviced a

WHIRLPOOL COOKTOP

Model KGCS166GSS2

Near Jamesville, NY 13078

Chuck G

Job Details: 02/22/2023

Customer stated that left front burner will not lite. After inspecting unit i found the issue was with the switch . I explained to the customer that the switch harness is no longer available.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Fayetteville, NY 13066

Chuck G

Job Details: 02/22/2023

Customer stated she is hearing a strange clicking noise during agitation. No codes. After inspecting the unit i found debris in the belt guard that was causing the issue. I removed debris. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Bridgeport, NY 13030

Chuck G

Job Details: 02/22/2023

Customer stated that unit is not doing anything after starting cycle. Error code F7E1- tachometer missing. After inspecting unit i found that the capacitor tested bad. Replaced capacitor. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Left part with customer. Unit tested good ; used 1 W11395618 (Capacitor) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Clay, NY 13090

Chuck G

Job Details: 02/22/2023

Upon arrival customer stated that the issue was no longer present. I tested all switches to see if the issue reappeared and it did not. I told the customer to call if the issue arises again. Unit tested good

We serviced a

MAYTAG RANGE

Model MGR8800FZ2

Near Baldwinsville, NY 13027

Chuck G

Job Details: 02/22/2023

"Customer stated that unit is not getting to temp. Unit was previously calibrated. Replaced sensor, DSI and bake igniter. I ran a bake cycle measuring temps and the unit is cycling as intended. I explained to tft customer about rack placement and how different bakeware affects the baking process. Unit tested good."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Geneva, NY 14456

Josh Henchen

Job Details: 02/22/2023

"Customer stated washer not filling correctly. Checked and found cold water not entering machine. Replaced water valve, washer checks good."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Pittsford, NY 14534

Jeremy

Job Details: 02/22/2023

Replaced control for failed relay. Unit tested good.; dspstn on spec-tagged invntry: 1 W10721967 CAM

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS2

Near Geneva, NY 14456

Josh Henchen

Job Details: 02/22/2023

"Customer stated no Ice being made and Icemaker on causes Temperature to lower and go's higher when it's off. Checked and found no codes, removed ice tray and found the icemaker had a caught and froze teeth together. Cleared and tested. Customer will monitor if problem persists order icemaker. Refrigerator checks good.; dspstn on spec-tagged invntry: 1 WPW10127427 CONTROL"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Honeoye, NY 14471

Josh Henchen

Job Details: 02/22/2023

"Replaced Ui and water inlet valve due to faulty operation, F2E2/F3E3. Ran diagnostic cycle all functions as expected. Recalibrate cycle 2 times. Washer checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKV0

Near Scottsville, NY 14546

Jeremy

Job Details: 02/22/2023

"Tub is dented where fill assembly attaches to side causing separation of gasket and tub and water to leak. Unit needs tub replacement, ordering tub. Documented issue with techline through online documentation process.; ordrng 1 W11409866 (Tub), dspstn on spec-tagged invntry: 1 W11483553 GASKET"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Caledonia, NY 14423

Jeremy

Job Details: 02/22/2023

Unit has F4E3 for wash motor not running. Verified voltage from control to motor. Wash motor has failed. Ordering sump and motor.; ordrng 1 W11085683 (Sump and Motor) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB00

Near Geneseo, NY 14454

Jeremy

Job Details: 02/22/2023

Found ice build up under evaporator causing water to drip into fresh food section. Removed ice and cleared drain. Leveled unit so front is slightly elevated to encourage water to go to drain. Customer to monitor.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ1

Near Rochester, NY 14626

Dave L

Job Details: 02/22/2023

Replaced tub due to leaks from seam.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14618

Andres V

Job Details: 02/22/2023

"Customer stated unit was making a squealing noise and leaking water. I diagnosed unit ran a rinse and spin so I can duplicate noise. I did not hear any noise so I looked underneath unit. Found water leaking from the seal on the gearcase, I suggested getting gearcase replaced the cam and belt. Gave customer a quote for repair but she has decided to get a new washer."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Fairport, NY 14450

Josh Henchen

Job Details: 02/22/2023

"Customer stated washer isnt washing correctly. Checked and Found F7E1. Ran diagnostic cycle, washer failed to agitate and spin. Washer needs new actuator W10913953 and Capacitor W11428524.; ordrng 1 W10913953 () and 1 W11428524 (CAPACITOR)"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Hilton, NY 14468

Dave L

Job Details: 02/22/2023

Replaced faulty lid lock assembly. Ran load size calibration. Tests ok.